Preto in City of London, Westminster

Preto isn’t a bad spot by any means - the quality of the meat is generally good, and the atmosphere is clean and pleasant. That said, there are definitely areas that could be improved. The buffet section was underwhelming, with a lot of the food served cold, which took away from the overall experience. I’ve been three times now, and it’s always been quiet, so perhaps the energy picks up and the service feels more dynamic when it’s busier. Speaking of service, it was very basic. You’re seated, your order is taken, and that’s pretty much the last you see of the staff until the end. The chefs bringing the meat around also keep interaction to a minimum. functional, but not exactly welcoming. It’s a nice enough place, but I’ve since found somewhere I prefer (Fogo de Chão in Soho), so I likely wouldn’t return. If you’re in the area and craving a rodizio, it’s okay, just don’t expect anything particularly memorable.

Great Brazilian food if you love meat

Food was nice, service as to be expected not too keen or aware of a service charge added though, this was not made clear before payment, so bumped up the bill, with a soft drink to £37.🤔🤔🤔

Good place to go with family. Brazilian buffet with a lot of food, where the waiters pass around with the meat and offer you the different types there are. The waitress Carmelis served us amazingly. If you are hungry in London it is your place.

We have eaten very well, a very quiet and pleasant place to go with the family. Carmelis has taken care of us very well and has been very attentive at all times. We will repeat next time

Fantastic food and friendly staff. Highly recommended.

We stopped by Preto Victoria on a whim without a reservation and were pleasantly surprised to be seated right away, even though it was dinner time and the place was quite busy. The staff were all incredibly friendly and attentive. Everyone spoke both English and Portuguese fluently, which made communication easy and welcoming in both languages. The buffet was abundant, with fresh and delicious options. In addition to classics like fries and salads, they also offered a great selection of traditional Brazilian dishes such as farofa, various types of feijoada, and Brazilian-style rice. Meat is served rodízio-style, brought to the table on skewers until you flip your card from green to red. There was a wide variety of meats offered—of course, not every cut may be to everyone’s taste, but you can skip a round until your favourite comes by again. But overall, the meat was of high quality and freshly prepared. The chef came by so frequently with new skewers that we barely had time to finish the previous serving—something we've rarely experienced at other Brazilian steakhouses. All in all, it was a fantastic and authentic dining experience at a fair price. We’ll definitely be back!

Wonderful Brazilian restaurant. Thales and the other staff are super attentive, the quality of the dishes is impeccable and the service is exceptional. Wonderful meats and an incredible buffet. Rating 100000000

Authentic Brazilian food and great variety, was waited by Talys who provided an excellent service.

Excellent atmosphere, very delicious food and spectacular service, they speak English or Spanish perfectly

Great food and a good atmosphere, quick service.

Anna was lovely!!! She was very attentive and knew how to entertain customers. She is clearly an asset in Preto Victoria!

Popped in for lunch. The food was first class, service friendly and very professional. Really enjoy the meat cooked to perfect would highly recommend and will definitely be back next time I'm in London

Excellent location and atmosphere. Ana was the one who served us. 100% recommended, friendly, and very attentive. Thank you, Ana, for everything.

great atmosphere, very welcoming. had a lovely time, excellent service from Carmelis

Amazing food and perfect service from Carmelis! Thanks so much - we’ll be back!

Best food. I can highly recommend. The Service is amazing!

Pleasant dining experience with a relaxed atmosphere and multiple cuts of meat provided frequently, along with an unlimited salad bar serving a variety of sides including Brazilian specialities.

Beautiful experience. Excellent meat, for children there is a buffet where you can get everything. Nice waiters. A nice greeting to Anna.

Large, delicious selection at the buffet. The meat from the games that are passed around is delicious, fresh and juicy. Top Brazilian food art

Beautiful food, in a relaxed setting, staff are always accommodating.

Great atmosphere and wonderful food. Service rated 10.

(Edited April 2025) The food here (as alwaysl was EXCELLENT. If you're a serious meat lover then you simply need to pay this place a visit. It's 5 Stars from me especially because of the excellent service from our host Tayls. But, man, was the food GOOD?! We'll be back again for sure!

This place was lovely, the staff had amazing service!

Had a great time. The food was delicious!

Celebrated my 40th birthday and the food was fab and service excellent! Will definitely come again 😀

Excellent service, food and ambience. Ana the dominican girl WAS AMAZING! I will be back

Ana and the rest of the staff were fantastic, and the food was out of this world! Best Brazilian barbecue in London (and I am Brazilian so I have a serious vote! 😅)

Brilliant food and Anna was an incredible host. Absolutely the best value for money in Victoria. Took me back to Rio De Janeiro and carnival. Make sure you have room for the sirloin steak!

Lots of choice on the buffet and the meat kept coming... before I got the red card out. Thanks to to Anna for the great service.

Bruno was kind, and help us with every concern we have related to food allergies.

Great food, all you can eat for a pretty reasonable price, Ana was amazing

Anna was friendly and helpful, food was lovely and freshly prepared BBQ.

Bruno was amazing!!!!! Amazing personable person and place

The place is a little small, but the service is excellent, the staff are super attentive and friendly. The food is good, although I found the buffet a little slow and with little variety of meat. And I had the grill, which would be the most expensive. I'm a detail-oriented person, so I didn't like the black ceiling because the place looks a little "dark", but maybe it has to do with the name of the place. What I miss in almost all the restaurants I go to is not having a simple hook on the table to hang my bag. The tables are already super small and narrow, barely enough room for a plate. So a little hook on the table for women to hang their bags would be perfect. And the fact that the bathrooms are next to the kitchen made me a little uncomfortable, but I understand that it's part of the old structure of some places in London.

Everyone was so welcoming especially Ana and the food was amazing

Great food: * Best selection of sides, rice, feijoada beans, salpicao, potatoe salads, stew etc. * Great cuts of meat: - meat was a little too done- more catering for anglo taste. But it would have been better if medium or medium rare. - sausages were brought around 1.5 hours after, when I was already too full to eat and restaurant about to close. But taste was perfect. Service is outstanding, starting with host. The lovely waitresses and waiter are bilingual and very professional and attentive. The men that bring the meats out are also very professional and come around every table even the ones hidden in the little corner. The atmosphere toilets and place is overall impecable and great indoor temperature. Had an amazing experience and very worth the money. I will be coming back for sure!

Great food, excellent choice of meats. Buffet is loaded. Did not disappoint

We were very well looked after and we would like to congratulate Gustavo, Bruno and Oscar in particular for their friendliness and great attention, not to mention that the food was also very good.

I went there yesterday and the waiter was super rude to me. The only people who were nice were the Brazilian guys who took us to the table but the rest of the team just seemed they didn’t want to be there and they were all rude. One of the beans was smelling weird like it was about to go bad. Not a good experience I won’t be going back.

This is the first time I've been to a Brazilian all-you-can-eat restaurant and they serve the meat right when you arrive. Usually, others serve a lot of chicken, other meats until the picanha. But they serve the first course. The people are super friendly. The food is wonderful. I took my English friends and my husband. Everyone agreed. I'll be back as soon as I can.

I had a really disappointing experience at Preto Victoria. I went specifically for the "Steak Me Home" takeaway offer, which is clearly advertised on your website. However, when I asked about it, the staff had no idea what I was talking about. Even after I showed them the live offer, they kept insisting it was only available through the "Too Good To Go" app—something that isn’t mentioned anywhere in the promotion. What made it worse was that no one seemed willing to help or look into it. In the end, I had to leave without being able to order. It’s frustrating to check an offer online, go out of your way to visit the restaurant, and then be told it doesn’t exist—especially when it’s still being advertised! I really hope Preto takes customer feedback seriously and doesn’t just reply with the usual "we're sorry to hear about this" response. That’s not a genuine solution, and it doesn’t make up for the bad experience. Instead, they should make sure their staff are properly informed about their own promotions so other customers don’t go through the same disappointment!

We had a great time and a feast here. The grilled meat was cooked perfectly and kept on coming with all the classic churrascaria favorites. There was a big selection of salads and side dishes with any Brazilian specialties and they were all excellent as well. We were lucky to be there during happy hour and the caipirinhas were tasty and strong. The service was great (thank you Talis!) and the atmosphere festive. I highly recommend this restaurant and am eagerly awaiting a return visit.

A different take on BBQ. Very nice grilled meat, fresh, varied buffet. Highly recommended for group meals.

Talys Heriberto and Carmelis were amazing!!! The service was super and food was delicious, I had a good time in Preto I can’t wait to come back.

Made a reservation, arrived just before on time, was standing for 5/10 minutes before even asked a question, first thing the lady asked was do you have a reservation (yes) and the name, she left came back and asked for the name again. Then once seated we presented a ongoing deal which they were offering, the lady then tried to point out several terms that would void us of the promotion however I clearly showed how it was valid and she conceded. They then brought the meat out in abundance for around 20/30 minutes then slowly. Then it stopped. The butcher had came out served the newly sat table next to me and then didn’t offer me any. After a couple times of the butcher coming out and not serving me, I thought he must be just accommodating new guests that have arrived as we had already been served previously, but I saw him walk back into the kitchen with the barbecued meats after serving the new guests. The waitress then came up to me saying can she take my plate, either because I wasn’t eating (because they hadn’t served me food) or because they no longer wanted to serve me. I got a few more items from the bar and then asked for the bill. The bill never came so quick. After I had paid the lady said can you leave please as there’s people waiting not even 5 seconds after Paying the bill and eating a buffet do you then want me to stand up and leave. I realised that they were not serving me food because they wanted to free up my table to serve the next customers who had been waiting standing, bear in mind I booked a reservation and had not been inside for an hour. Terrible customer service and they try cover it up by asking you every 5/10 minutes ‘is everything ok’. Everything is ok after the 4th time you’ve asked me. This is my 5/6th time in Preto and todays customer service has left me with a displeased service. The lady in question is dark skinned, Spanish speaking, Dominican sounding, chubby. This was also my friends first time attending after I told them we should go here.

My order took over an hour and a half to arrive, there were items missing and the food was clearly not fresh.

Me and my Brazilian wife have had the lunch rodizio twice now, we absolutely love the Picanha, Chicken and Brisket. My wife loves well done and I like rare beef.The guys slicing the meat are very happy to accommodate the table. The quality for £16.95 is outstanding. Talis the manager on shift is very passionate about Brazilian barbecue! Friendly, attentive and fun to talk to.

My sister and I came from Paris to spend a night in London and when looking for a place to dine we saw that this restaurant was well recommended and the photos made us really want to try it. We went around 8:40 pm and asked for a table for 2 to the girl who was attending the salon. She asked if we had a reservation and I informed her that we didn’t, the girl came back a few minutes later saying that unfortunately she could not take us, without even proposing us to wait. But what bothered us the most was his lack of sympathy and his angry state, returning drinks to the bar in the meantime with a questionable mood. It's a shame, because we think the place is very cool and pleasant, but apparently it's not the case of their staff. We left disappointed.

Almorzamos en la sucursal de Shaftsbury Avenue un miércoles a la 1 pm. El lugar estaba limpio y agradable y el personal atento. El bar de ensaladas era bueno, con un montón de ensaladas frescas. Sin embargo, cualquiera que haya visitado una barbacoa y parrilla en Brasil o Argentina se sentirá decepcionado por la calidad de la carne servida. La mayoría de los cortes de carne que se ofrecían eran secos, bastante duros y poco sabrosos. Sospecho que habían permanecido calientes durante un tiempo después de la parrilla. El cerdo era mejor que la carne de res. El guiso brasileño de frijoles negros era bastante acuoso.

Me and husband were so excited to dine in Preto.Ive got an email with their promo stating a 2x1 rodizio. Me and husband travelled an hr just to have dinner there in Victoria branch. At the beginning the lady ( black women, latina nation spanish speaking) who supposedly said the manager, was rejecting to seat us with the promo as the promo was supposedley just for reservation prior 24hrs in advance. Ok, I have checked the email and email stated that yes, you need booking but doesn’t need to be 24 hrs before. Checking same moment I was able to make booking in 15 mins with their 2X1 promo. After the argument with my husband, the manager let us dine with the 2x1 promo. Just please check rules before rejecting and arguing with the customers. Instead of enjoying 1.5 hrs lot that gave us to eat. We just ate 30mins because of this argument. Please train your staff properly on Customer service experience Though thanks for letting us to get the promo but appetite have already been ruined.

Very good food at a great price

Very good food and nice staff!! Money is totally worth it

Prices went up whilst quality down in the past years.Mea not theat great last time i went there..

Not good Expected much more me and my family left disappointed with taste, costumer service everything

Charlotte has been very efficient, pleasant and friendly!!!! We loved it

Excellent service from Bruno, the food is the best meal I have ever tried in my life, even though I was in Brazil. Keep up the good work

We were attended by Bruno, excellent service!! super friendly

UNLIMITED FOOD!! Left the Place fuller than ever.

Great food, great amount of food and great customer service! Bruno the waiter was amazing!

Excellent service Bruno was extremely helpful

Lorsqu’on pousse la porte de ce restaurant, on est d’abord agréablement accueilli par un service chaleureux et attentionné. Les serveurs sont souriants, disponibles et font de leur mieux pour rendre l’expérience agréable. Malheureusement, c’est bien le seul point positif de cette soirée, car dès que l’on passe à l’essentiel – la cuisine – la déception est au rendez-vous. Le buffet, qui semblait prometteur, s’avère être un festival du surgelé et de l’industriel. Rien ne semble frais, et encore moins fait maison. On retrouve des plats insipides, sans saveur ni authenticité, qui donnent l’impression de sortir tout droit d’une grande enseigne de surgelé plutôt que d’une cuisine de restaurant. Autant dire que pour un établissement affichant de tels prix, on s’attendait à bien mieux. Seul élément qui sauve un peu l’expérience : la viande. Variée et de bonne qualité, elle relève légèrement le niveau. Mais même cela ne peut justifier l’addition démesurée. Plus de 200 euros à quatre, pour de simples menus et deux verres de vin de qualité plus que moyenne, sans même avoir pris de dessert… C’est tout simplement scandaleux. En plus d’être mal installé (est ce une volonté de la direction les chaises de cantine et les tables minuscules ? Mal installé forcément on ne reste pas ! ) et le pompon c’est extraordinaire bruyant ! Rapport qualité-prix désastreux, produits industriels et prix exorbitants, mal installé et bruyant : une adresse que nous ne recommanderons pas et où nous ne remettrons pas les pieds.

We had a brilliant lunch here. The food was delicious, everyone working there was friendly and helpful, and we really appreciated that we weren’t rushed out when we finished our food. Will definitely visit again

It was on a Saturday, February 22nd, after 2 pm, we went to this restaurant and had the honor of being welcomed by Talys, a friendly and competent employee who made us feel at home. During the buffet (with wonderful meats and seasonings), we were supplied by Oscar, very efficient, friendly and welcoming. Thank you for providing us with moments of joy and well-being. Health to all. Success always.

My mother and I celebrated my birthday in London. The staff, especially Talys (who had just started working at this branch that day) and Mr. Oscar, gave us a lunch with excellent service and a very welcoming atmosphere. The food was very good and well seasoned. When I return to London I will definitely come here again 😊

Came at opening time for a pre theatre meal and the place looks great, the food on the buffet table looked good. Really enjoyed the cheese balls, the rice have good flavour and the chips just hits us a bit different (it was good). The fresh juice have unique taste to them and the alcoholic drink that we tried strawberry daiquiri and Brazilian pink was good. We got our monies worth of food from the varieties of meat that they offer. Haven't tried their dessert, but it looked great. Try the fried banana as well.

Food was amazing, the meat was great the atmosphere was good and calm The staff are very friendly and helpful specially(Ana)she was very friendly and funny I will definitely comeback again

Food was good and staff were friendly. Good experience....

First-time customer, the whole restaurant was far too cramped with tiny tables seating 4 per table with no space to eat even other people asked to be moved, the salad bar especially the chips was not topped up enough, the cards on our table showed green but the waiters kept on serving other tables and my the time they got to ours the meat was gone so we had to wait again and even then they hardly came to our table until we complained, the only meat that was regular was the sausages but we wanted the good mwat which is what we paid for pointless having the cards really. We spent a lot of money in there and we never even got offered the desert menu some of our part had to go opposite to Sainsbury's for their desert, the only good thing once we got it was the meat was tender. Reply to Preto, thanks for the reply but never again.

Great value for money, excellent food and service. Highly recommend

Great place! It is exactly the same food and experience you have in Brazil.

Amazing experience especially food were so fantastic

Was given lots of meat. Was yummy

STAY AWAY. No doubt the worst restaurant and experience in London and UK. After we sat down, we had several rounds of grills, when I asked for one piece of meat, the cook forced a second (and last piece on the skewer) onto my plate, it was extremely dry and inedible. Very soon one of the two cooks started to skip our table, for at least 10 times, TEN. While we sat there with one completely empty plate and one plate with just salad (waiting for salad bars to refill the ingredients for ages) Eventually the table next to us mentioned to the waitress that they haven't gotten any food, and they just sat down. The waitress came back after speaking to the kitchen and told us "the cook said he has been coming to us and didn't miss anyone" We had to tell her again the cook skipped us 10 times and I'm not lying. Eventually the cook came once before we turned our card for no more, that piece of beef was completely rare yet too tough to eat - we both love rare beef and do not understand how a rare piece could be that tough. We asked the service charge to be taken off. Most diplomatic way I could dealt with this whole experience. If you're considering Brazilian grill, pay a little more for better food and expensive. Stay away from this and any other Preto restaurant. THIS WAS BAD.

Small but cozy. Everything was good but wished that the waiters that come around the tables would say a bit louder what kind of meet they are serving. The buffet can be improved.

Bruno was wonderful as was the food. Great value

Great food and service, left very very full

Very good service, polite staff and very good food! The atmosphere and seating is average, not bad but nothing special.

Meat was succulent and so soft you could have cut it with a butter knife! I even had the rest cold the next day and it was still succulent and soft 😋

Great atmosphere, great staff: all complimented by the delicious variety of meat skewers that are carved at your table at regular intervals throughout the night. A big thank you to Bruno and Arianna for making our first visit to Preto so enjoyable. Shall be visiting again soon.

Friendly staff, wonderful food. Initially I thought they would save on meat and just bring it out slowly, but no, they brought out so much that our plates were almost overflowing. I can really recommend this. The meat is amazing and you can try many different cuts. The staff is friendly. The buffet offers fairly good sides, I wouldn't go as a vegetarian though, as the meat really is the star of the show.(but veg. do have a big choice of food)

Service by Charlotte was 10/10 ❤️

Got some takeaway from here yesterday, literally found a small stone in my food it nearly cracked my tooth!! no idea how its managed to be in food, food is really nice but comes with added gravel?? Be careful if eating here with small children

Really enjoyed our meal. Possibly not as good as we had a few years ago, but still great food at a good price.

Nos gustó mucho la comida, pero tuvimos que pedir la picanha, que se trajo al final. El servicio fue muy bueno. Fuimos atendidos por Bruno, un camarero muy atento y amable. Me gustó, volveremos. 👍🏼

Excepcional todo el día. El increíble buffet caliente/ensalada para estructurar tu plato seguido de pincho tras pincho de deliciosas carnes al ritmo perfecto para retumbar vientres. Todo el personal que nos atendió fue excelente. Bien presentado, atento, pero con espacio para respirar y disfrutar - impecable. Asistimos durante su servicio de almuerzo, que vio a un número saludable de clientes asistir, cenar y, a regañadientes, convertir su tarjeta Rodizio en una señal roja de que habían alcanzado su capacidad - ilimitado por solo £ 17 por cabeza en la tarde! ¡Increíble! La misma oferta es de alrededor de £ 30 por cabeza de una noche y se espera una procesión aún más rápida de deliciosas delicias en una noche ajetreada. Estoy descuidado de que vivimos en Derbyshire y no podemos venir todas las semanas, pero igualmente feliz de no tener que reemplazar todo mi armario con varios tamaños más grandes - ¡podría comer aquí todo el día, todos los días!

Good price, decent buffet and good meats. On the other hand, the tables are very close together. But the atmosphere is nice 👍

Charlotte was a lovely waitress and great food and service

Este lugar es absolutamente INCREÍBLE, una visita obligada y fantástico valor, esta fue nuestra visita de 3 y no falló! Fue tan increíble como los otros 2

Very helpful staff, kindly pushed my reservation back by 15 minutes when I was running late. The food was delicious, plenty of options for both the buffet vegetables and meat.

Amazing! I’m gluten free and all of the staff were knowledgeable and gave me everything I could have. The meat was amazing, and Oscar was an awesome carver who was attentive and kind. For desert, (I didn’t get her name :() she went to the kitchen and told me everything I could have for dessert which was incredible, I had the pudding flan and it was just fantastic The price is great for London and it was an overall enjoyable experience will come again and reccommend to friends!

Amazing service , Oscar was attentive with his meat . The waiters and waitress were wonderful . My friend is gluten free , they catered to her and gave her extra to compensate. Would eat here again

Very delicious meats, served with a smile and at regular intervals. The buffet is a great compliment tonthebmain event - grilled beef, pork and chicken of various cuts Staff are friendly and helpful, a great spot to fill your boots in London

Disappointed I never took pictures because this place has a massive variety of meat and vegetable options, the Brazilian buffet where they bring different varieties of cooked meat to the table is great 👍🏻 really good experience with delicious food and friendly staff. My overall rating is 12/10.

The meats didn't seem fresh and the service was bad. I always go to the Soho branch which has excellent service and good food. I was really disappointed.

I went with my family (5 people) and everything was perfect! Wonderful food, the Brazilian way, excellent service and good location.

This is our third visit to Preto. I was very satisfied with the first two visits, but this time the meats felt a bit bland. Some were overcooked, and the first rounds of meat were served too quickly, causing them to pile up on our plates and cool down before we could properly enjoy them. The quality of the meat is still good, and some cuts were excellent, which is why I’m giving it 4 stars.

Carne dura, l’ unico buono era il pollo!la carne ovviamente passano loro su tutti i tavoli , mentre le verdure a buffet! C è scritto che paghi 36 sterline e mangi quanto vuoi, mentre noi abbiamo pagato 50 sterline a testa perché se ti bevi una birra o un bicchiere di vino sono altri 10 sterline a bicchiere e poi alla fine senza che il turista appena arrivato se ne accorga ti piazzano il 12,5% di servizio che nel nostro caso erano 25 euro! Devastante! Purtroppo ce ne siamo accorti dopo e quando siamo tornati a protestare erano chiusi! I intanto il servizio era a buffet e i ragazzi giravano per tutti i clienti con la carne sullo spiedo, pagare 25 euro per nulla anche no! Sconsiglio!!

per far capire che peggio di così non si poteva mangiare racconto solo che la carne servita fredda con poca scelta, buffet da mensa aziendale di pessimo gusto e per finire servizio di bassissimo livello, ciliegia sulla torta in quasi tutto ciò che si mangia c’è la presenza abbondante di AGLIO dove tra l’altro ti dicono che non c’è, insomma se passate da londra non passate da questo pseudo ristorante. esperienza veramente da dimenticare

The worse customer service ever