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4.1

Based on 1.058 opinions finded in 4 websites

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Nº 1333 in 2648 in Liverpool

Nº 247 of 463 Other cuisines in Liverpool

CUSTOMERS TALK ABOUT DISHES WITH..baguettechickenchocolatecoffeesnacksandwichsouptunacakebacon

comment_iconOpinions

Great place lovely food and coffees well recommended

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Infinite Art . 2024-10-20

MORE AT Google

Good food, very good hot drinks, good service always, there code for up stairs at Liverpool one, it should be change from 7823 into 7832(7+3=8+2=10) Vey easy to register and to remember. Lovely people, they do were casual by nice, they well manners. Actually smart, for sure they know what people ask, in planing affairs.

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Raad Peppers . 2024-10-17

MORE AT Google

The best as Sandwiches variety .. my favorite is Granola cinnamon yogurt

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Majid . 2024-09-19

MORE AT Google

Just been served by the amazing Lucas! Thank you for your kind customer service.

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Lorna Brown . 2024-09-02

MORE AT Google

They offered takeaway and eat in prices. Eat in is cheaper, so I'm assuming it is to reduce waste?. However, although we were very clear that we were having our meals there, everything was packed in takeaway containers.. sooo couldn't understand the difference. Greenwashing maybe..

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G S . 2024-08-22

MORE AT Google

My First Time at a Pret store. The Customer Service was Second to none. I was served by Sophie who is working at the on Paradise St Store (Liverpool). I'm a strong beliver of Good Experiences should be highlighted. Top Marks for Sophie. Keep it up 💯 Made my evening 💚🏆🏅Thank you

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Eaman H . 2024-08-14

MORE AT TripAdvisor

The worst manager of Pret A Manger paradise street her name Kate .she kicked out and she did not see me what happened between me and her rude staff Karthik . I had issue with karthik coz he shouted at me and he was rude .but unfortunately Kate the manager did not believe me . She is the worst manager coz she kicked out and I m disable person Pret a manger don’t respect disable people

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hamza London . 2024-07-24

MORE AT Google

Good place, but with high prices.

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Robson Passarelli . 2024-07-23

MORE AT Google

Dropped in this Pret A Manger outlet as we were wandering around this shopping area and what a nice first time visit. A really good outlet, interior is superb, light and airy, glass fronted serving counters showcase the goodies on offer, lovely decor and furnishings and plenty of seating options spread throughout this cafe. My twin brother and I got a coffee each,these were served steaming hot, we chilled out and planned out the day ahead while sipping our coffee's. Coffee's here were superb, from the first sip till the last sup you can tell they use quality ingredients in their coffee and take great pride in the coffee they serve in this busy and popular cafe. We really enjoyed our coffee's in here before we moved on and for a first time visit to this particular Pret A Manger we had a great time,its easy to locate along Paradise Street and well worth checking out if you're in the area.

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Pub Monster Neil . 2024-07-07

MORE AT TripAdvisor

I pop in often as I work next door but prefer food from pret, service is what makes it for me tho, always friendly and kind without a fail!

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Rasma Roz . 2024-07-04

MORE AT Google

we thought the bacon and egg breakfast sandwich would be hot. Also come as egg mayo and bacon. A lot of items unavailable to order. Couldn’t add syrup to coffees as unavailable

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Charlotte . 2024-06-11

MORE AT Just Eat

Always solid and a must have breakfast for me no matter where I am and a manager is available. Yogurt coated cranberries are incredible and a healthy, sweet snack for in between meals. And the brownie bar is the unreasonable but overly delicious alternative. As a sandwich, I recommend the cheffed sandwich with onions under pickles.

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Svennie Müller . 2024-05-20

MORE AT Google

Friendly staff, always busy with a nice 'buzz'. I grab a daily coffee and never disappointed

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Christopher Farrah-Mills . 2024-05-18

MORE AT Google

The staff here are absolutely amazing and as far as Pret stores go - this is FIVE stars just based on the staff alone. I spend a lot of time in the store and they are so welcoming and very lovely people which is why I always go back. I see they often work incredibly hard and they all deserve a raise because the circumstances are against them sometimes with how busy it can get and with customers constantly asking for door codes for the toilet and so on. I have also witnessed abusive customers and they have been very professional in their responses and should be commended. I have mystery shopped many places in the past and can say that the staff here are 10/10. Thanks to you all 🙏🌟

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Daniel Taylor . 2024-05-05

MORE AT Google

High price for a coffee and a croissant

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Manuel Antonio “Manu” Fernández Salmeron . 2024-05-03

MORE AT Google

On a trip to Liverpool today I had lunch in this branch. It was busy but managed to find a table upstairs. Had to wipe the grubby table with a hand wipe before I ate. I was not offered a paper receipt for my purchases then found that a code on the receipt was needed to get into the toilet. As customers nearby didn't have a receipt, I had to go and ask for the code. I shouldn't have bothered. Only one toilet was available and it was disgusting. The o toilet paper was a soggy roll on the filthy wet floor. There was no soap and the dryer wasn't working. I doubt it had been checked all day. I judge places on the condition of the toilets so I won't eat here again.

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Jackie Jones . 2024-04-28

MORE AT Google

Lovely place for a stop and chill x

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Dianne James . 2024-04-21

MORE AT Google

Beautiful coffee, great location, great taste and many varieties

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Othman Alghamdi . 2024-04-15

MORE AT Google

The place is nice They have some options that suit Muslims Such as eggs, soup, and hot drinks Excellent experience

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Mohammed Aljeboori . 2024-03-15

MORE AT Google

Toasted Cheese sandwich was about the worst I have tasted.

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Harry Pointer . 2024-03-01

MORE AT Google

It’s delicious and the food and stuff there are great.

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Adeeb Aledwani . 2024-02-29

MORE AT Google

My food was delivered on time 🕰️ it was delicious 🤤

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Natasha . 2024-02-27

MORE AT Just Eat

Standard Pret experience: select food and cold drinks from fridge, queue to order hot drinks, select a pastry and pay. Very efficient and well-tested. However, to eat in: tables left uncleared and dirty both upstairs and down. Too many people with empty coffee cups hogging tables to use free wi-fi or read their Sunday broadsheets showing no sign of moving when people who've just parted with not inconsiderable sums - including families with young children - obviously need to sit and eat. It was busy, but all in all not a good advert for Pret nor Liverpool. Use Pret as a takeaway but as there are lots of places for eating in around this area, would recommend eating-in somewhere else.

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Steben Keelong . 2024-02-14

MORE AT Google

My food was delivered on time 🕰️ it was delicious 🤤

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Natasha . 2024-02-10

MORE AT Just Eat

Fantastic coffee, porridge is the best 10/10

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Jonathan Benmayor . 2024-02-05

MORE AT Google

Hot chocolate should be hot, not cold

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Mohammed Sardar . 2024-01-08

MORE AT Google

A standard chain cafe in a central location within the main shopping part of Liverpool. There is a decent amount of seating and a good selection of food and drinks.

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Matthew Harwood . 2024-01-01

MORE AT Google

Great food, but understaffed, and dirty. The upstairs toilet area has to be accessed via a code ( why ? Anyone wanting free toilets without purchasing anything can go to John Lewis , a 2 minute walk away) . There are 2 unisex cubicles, only one was operational. It was filthy, with no toilet paper , and the hand dryer wasn't working. One of the few food servers in the store was upstairs cleaning tables, abd I told him the toilet needed cleaning. However, 10 minutes later he was downstairs again serving , without having done the toilet clean. Upstairs, although tables were being wiped, the floor was left untrusted see photo. In general, considering this was a few days before Christmas, and a busy afternoon this cafe appeared to be severely understaffed, and some important cleaning has to be left if the priority is serving customers. Great food, but disgusting toilets and floor(upstairs).

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Mark W . 2023-12-22

MORE AT TripAdvisor

I’m disappointed. A cafe in the centre of Liverpool that doesn’t have a working toilet - so I couldn’t go to the loo or wash my hands, staff were talking inappropriately and they were rude to the clients and telling them to go to the toilet in John Lewis, or any other store, whilst we were still eating our food that we had bought, chairs and tables were all around the room ( unorganised ), bins seemed to have been unloaded, as well as, me being expected to clean up someone else’s food and mess before me, it is very unsanitary and unhygienic. Shame on you all, it is the 21st century, wake up and take proper action of your surroundings!!! I expect that the manager shall have a stern talk with staff, who had their shift this evening, between 17:00-18:00. 16/12/2023

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Emilie Bosc . 2023-12-16

MORE AT Google

Totally recommended this fast food chain, variety, low price and quality

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Miguel Ramos . 2023-12-16

MORE AT Google

Pret A Manger's current state leaves much to be desired. The overall cleanliness of the establishment is subpar, with dirty tables, trays, and unusable toilets. The sandwiches are overpriced, featuring stale bread, and the coffee consistently has an unwarranted flavored taste. The upstairs area resembles a sauna, making the dining experience uncomfortable. While the store once had a better reputation, it now urgently requires refurbishment, toilet maintenance, a change in coffee blend, and improved staff attentiveness. A disappointing experience deserving of only 2 stars.

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Ua Ka . 2023-12-15

MORE AT Google

My food was delivered on time it was delicious 🤤

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Natasha . 2023-12-12

MORE AT Just Eat

They charge £.2.40 for a pinch of cinnamon on coffee What a diguuisting customer service

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AL Saidane . 2023-12-06

MORE AT Google

Placed an order via Ubereats about an hour prior to closing. Ordered a chicken caesar baguette, chipotle crisps, caramel shortbread, blonde iced latte and a berry pot. Turned up nearly an hour later and the crisps and shortbread were missing and the baguette was ham and cheese. To have not been notified that they had replaced an item is very unsafe given possible allergy risks as there was nothing to suggest this wasn’t what i had ordered. Will not be ordering again. thankfully i received a full refund from Ubereats.

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Sarah Barker . 2023-12-03

MORE AT Google

It's always dirty and I always have to clean the table before I can sit down. The floors are always dirty and the bins overflowing. I've come here for the last time today and am cancelling my subscription. It's scruffier than burger king, not a pleasant place to be at all. This after I've already been to Derby Square store where the coffee machine is out of order! In general the prices going up has been matched by a total decline in service. And then discovered that the toilets are all out of order as well!

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Nik H . 2023-11-26

MORE AT Google

My food was delivered it was delicious 🤤

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Natasha . 2023-11-21

MORE AT Just Eat

My food was delivered on time 🕰️ it was delicious 🤤

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Natasha . 2023-11-16

MORE AT Just Eat

My food was delivered it was delivered

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Natasha . 2023-11-14

MORE AT Just Eat

Wrong item delivered! A baguette was ordered by myself, instead they have included a packet of crisps!

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Lian . 2023-10-26

MORE AT Just Eat

Lovely place for coffee and a bite 👍

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Nigel Harrison . 2023-10-23

MORE AT Google

Well, few guys from staff are adorable. But its mostly dirty and they extra charge for staying in but still you drink from paper cups🤣

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A L . 2023-10-21

MORE AT Google

Toilets closed! Waste area OVERFLOWN WITH GARBAGE! Disgustingly dirty tables and floors. No cleaning whatsoever!!! Unbelievable how low this branch is... it's comparable with the dirtiest Burger King branches. Totally low. Utter garbage. Avoid. I was sitting upstairs for approx 30min,when I came everything was a total mess, and in those 30min noone came up to do any kind of cleaning of tables etc, NOTHING! How is this even real? Pret used to have some standards but now it's as low as it can be. I can only hope their kitchen is cleaner, otherwise this is a serious health risk!

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patrik bartos . 2023-09-16

MORE AT Google

Been using this place for 13 years. Popped in toda, asked for a hot white filter. Asked ‘black ?’ No, hot white filter …… waited and was then given filter with oat milk. Mistake realised, and then given a take out coffee. Walked 5 minutes then sat down to find id been given a black filter coffee. The European kids they employ have a poor grasp of English. Many times my order has been mistaken for ‘oat’ instead of hot. What does it take to have a simple order understood and processed ? There is plenty of choice of coffee outlets in Liverpool city centre. In future I’ll spend my time and money elsewhere. Enough is enough.

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Jambuttymine . 2023-08-16

MORE AT TripAdvisor

Restaurant prêt à manger assez classique mais reste toujours un endroit où j’aime beaucoup aller tant pour les prix corrects que la qualité de la nourriture. La décoration reste par contre assez simple et neutre bien que propre (on ne vient pas à prêt pour la déco). Très bon choix de sandwichs froid et chaud, de soupes, de wraps, de fruits… mention spéciale à la soupe de risotto que j’ai découvert pour la première fois. Le lieu convient idéalement pour prendre à emporter et se caler dans les rues de liverpool ou rester sur place. La salle au RDC est assez petite ainsi que la terrasse mais une salle à l’étage permet d’offrir des sièges supplémentaires.

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Hugo Toutin . 2023-08-15

MORE AT Google

Ein guter Laden von Pret A Manger. Es gibt wie immer eine gute Auswahl an Heißgetränken, Sandwiches, Joghurt, Kaltgetränke und noch viel mehr. An der Kasse ging es schnell und die Mitarbeiterin war freundlich und nett. Es gibt ein paar Sitzplätze im Erdgeschoss, draußen vor der Tür wo man bei gutem Wetter sitzen kann und einen großen Bereich im ersten Obergeschoss. Hier kann man auch sehr gut am Fenster sitzen.

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Daniel . 2023-08-09

MORE AT Google

I have a dream that one day I'll be able to go in and the cashiers will stop taking amongst themselves long enough to not mess up my order. But given that they do this about every third time I'm in I won't hold my breath.

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James . 2023-08-06

MORE AT Google

My food was delivered it was delicious 🤤

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Natasha . 2023-07-26

MORE AT Just Eat

Always feel welcomed by Taichi when I come in 🥰🙏, lovely food and service.

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Charlotte B . 2023-07-21

MORE AT Google

My food was delivered it was delicious 🤤

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Natasha . 2023-07-20

MORE AT Just Eat

Staff and service was awesome and very friendly

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211 211 . 2023-07-13

MORE AT Google

Dirty tables. Poor coffee. Flat white taste like week latte. Avoid.

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Smooth Aperture . 2023-07-01

MORE AT Google

I ordered two chocolate bars only one came and a nut bar and i'm allergic to NUTS!!!

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Kate . 2023-06-30

MORE AT Just Eat

My food was delivered on time it was delicious 🤤

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Natasha . 2023-06-29

MORE AT Just Eat

My food was delivered on time it was delicious 🤤

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Natasha . 2023-05-14

MORE AT Just Eat

My food was delivered it was delicious 🤤

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Natasha . 2023-05-10

MORE AT Just Eat

I come regularly and I’m always served by taichi, always got a smile on his face and brings a really positive atmosphere to Pret, great customer service! (:

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Im Keira . 2023-04-28

MORE AT Google

Lovely staff, particularly the young man who helped me to decide what smoothie to try. Very pleasant place, great food & drink. The staff make that place even better, thank you very much :)

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LiverpoolLady20 . 2023-04-22

MORE AT TripAdvisor

Lovely cappuccino! And staff always friendly!!!

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Christian Bernaola . 2023-04-12

MORE AT Google

Lovely Prett, lovely staff. 2 floors of Prett goodness in a great location with lovely scouse people and views. Love you Liverpool and coffee ☕️ ❤️ Mon the reds 👍

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Ian Mc . 2023-04-05

MORE AT Google

In many ways, a typical Pret cafe. However, with the upstairs seating and being away from the counter area, it made it a quieter and more pleasant place to eat.

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Rory Coulter . 2023-03-29

MORE AT Google

Arrived in record time, piping hot and everything was delicious!

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Daniel . 2023-03-28

MORE AT Just Eat

Some of your workers are just rude becouse of their nature? Specially the one with a black hair on the bar yelling like people must respond to him like he want to The hell with this place thanks to the Bar Star

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mac wol . 2023-03-18

MORE AT Google

It was alright but not enough seating for eating

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Michael Gilpin . 2023-03-13

MORE AT Google

Avoid if disabled! No disability toilet, high counters and staff that treat you like an inconvenience. Managed to get upstairs to the toilet to find out it needed a code and was out of order anyway, glad I risked losing consciousness and braking my neck to hold me week bladder longer. Ridiculous!

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Little Miss J . 2023-02-28

MORE AT Google

It was fine. The staff were friendly and the coffee was nice. The toilet was not super clean.

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Nick Houghton . 2023-01-16

MORE AT Google

I come to this Pret frequently on my break hours at work. I have to say, the staff are absolutely incredible. The kindest people I know. I also wanted to say thank you to Italian Kevin for being so helpful to me and suggesting new drinks to me and food! Thanks to all at pret for your outstanding service!!

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Emily Byrne . 2023-01-12

MORE AT Google

Came for lunch whilst out shopping, been here many times in the past and used to be a good call. My previous visit I had noticed it had gone down hill with the cleanliness, and seemed like it was being used by students to work from as they were taking up tables. But this time was even worse, the new staff just didn’t have a clue or any common sense. Asked for a white coffee, and I was asked if I wanted milk?? Paid to eat in and they proceeded to put in a bag to take out. Coffee was made right in front of me whilst still paying, yet the staff member wondered off and put it in front of someone else instead of on the tray right near her. And even dirtier this time, it was a bit of a cesspit. My advice would be to go and support the many independent coffee shops and cafes instead where they care about the food/drink, the customers and service they provide.

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TravelGuy800 . 2022-12-18

MORE AT TripAdvisor

I like Pret in general, but there’s been a staff change here in recent times, and the new people are clueless and the place is pretty dirty.

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R Coo . 2022-12-18

MORE AT Google

Un accueil sympathique pour une fausse pâtisserie française,mais ça reste correct tout de même pour certains produits comme le pain aux raisins,café machine convenable.

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BB . 2022-12-08

MORE AT TripAdvisor

Que bueno todo!! Ese sándwich club y el smoked salmón. Pura delicia.

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LUIS CONDE JASO . 2022-12-07

MORE AT Google

What a joke.. the manager needs to put signs up. Do not set up shop or office. Yesterday we struggled to get a table with all the so called home workers taking up all the tables with computers, bags, ear phones etc. What made it worse not one of these people had a drink or food infront of themselves. Real customers were buying and having to sit outside in the cold. One guy sat with his feet on a chair reading a book. The manager needs to get a grip. I won't be going back.

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keith h . 2022-12-07

MORE AT TripAdvisor

One of the quieter Prets in Liverpool, so it's the one I will use for meetings if I am meeting for a coffee or tea. Just over road from Moorfields train station (Old Hall St entrance). Can often get a car space to park outside too. As with a lot of Prets, there aren't many plug points to charge for phones and laptops. Phone reception can often be a problem here, so not a great place if you plan to stop for food and drinks whilst you make calls. Staff usually friendly enough.

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Chris Nisbet . 2022-11-19

MORE AT Google

I ordered the kale got food and order a mocha then he gave me a latte and never asked for that and he goes that is £6.63 and said I have the app as well didn't let me scan it and then he goes that's £8.73 I said how and he goes because of the app I go there all the time never in my life this has happened.

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413pj . 2022-11-09

MORE AT TripAdvisor

Could not find anything I fancied.

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Eddy Adley . 2022-11-07

MORE AT Google

OK I like pret nothing special about this one tables dirty no one seems to come and clean

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Valerie Gallagher . 2022-10-29

MORE AT Google

Just had to take out a payday loan for a sandwich, cookie, and a bottle of coke. Scary times.

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Adam Howarth . 2022-10-25

MORE AT Google

Nice varietiy of healthy food. Staff very friendly. Practical to walk in while waiting for my flight and grab few health items

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Ana Green . 2022-10-15

MORE AT Google

Nice coffe and good selection of baked goods.

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D “Danny” . 2022-10-09

MORE AT Google

ساندويتش الحمص مع الخضار ممتازة شوربة الفطر روعة

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فضل الفضل . 2022-09-03

MORE AT Google

Buena comida y atención rápida.

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Oscar Parra . 2022-08-28

MORE AT Google

Terrible customer service. Asked for Earl Grey Tea, they gave me normal black tea. No one said sorry and waited for earl grey tea next to the counter… waited waited waited, there were no customers in the queue. They’ve forget the tea. Finally I had to ask them “are you gonna make my earl grey tea???” None of them said anything, one of the lady started to the tea, finally!!! I wish I would ask for a refund! I felt very uncomfortable. I was supporting This brand as they sell organic coffee, tea. But mark my word I will never ever go to any branch of this shop!

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Emrah Aslan . 2022-08-13

MORE AT Google

Very nice staff and decent quality food and drinks. Indoor and outdoor seating area onto the pedestrianised zone.

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Mike Berry . 2022-08-04

MORE AT Google

Good service. Sandwich ok. Flat white excellent

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Gaëtan Witz (Skytano) . 2022-08-03

MORE AT Google

Guy called luke served us , very pleasant would come back again

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Stephen Marshall . 2022-07-23

MORE AT Google

Average sandwiches. Coffee okay. Pricey compared to other takeaways

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Chrisy Dawson . 2022-07-22

MORE AT Google

Nice cup of tea. Friendly service as well

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Roxanne Ellis . 2022-07-19

MORE AT Google

Healthy and organic food in a very good location (in the heart of Liverpool)

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Yousef Al-Borsais . 2022-07-13

MORE AT Google

Lovely friendly staff and delicious pastries and coffee

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Kelly Davies . 2022-07-03

MORE AT Google

One of the best coffee shops in UK. Coffee subscription is useful for the students as well as the coffee addiction’s. I hope you will increase the power outlets on second floor, so we can enjoy studying

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Sulaiman . 2022-06-28

MORE AT Google

Upper floor seating as elevated view of L1. Otherwise what you'd expect from Prêt.

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Ian Barnett . 2022-06-23

MORE AT Google

Best wraps ever ! I even take them home to jersey when I shop in Liverpool !

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David Elliott . 2022-06-18

MORE AT Google

Fast, friendly, good selection and lots of seats.

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John Bruce . 2022-06-08

MORE AT Google

Fab service from happy, friendly staff and delicious porridge and cappuccino

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Rupert Furness . 2022-05-25

MORE AT Google

Usually high standard you expect from Pret. Good range of food, friendly staff and seating inside and out.

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Hywel Thomas . 2022-05-22

MORE AT Google

Great food and perfect delivery. Thank you!

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Zara . 2022-05-11

MORE AT Just Eat

Very busy and everyone seemed confused as to where to order and then where to pick up. Food very nice, hot drinks are actually hot and Staff very friendly. Really annoying that people leave their rubbish on tables instead of putting in the bin when leaving 🙉

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Michelle Drummond . 2022-04-30

MORE AT Google

Really miss going in here, almost a year now, hope they didn’t change the staff 🤞 Amazing staff, there is a guy whos always there and provides an incredible service. Only small thing i noticed is that there is some spider web around the corner in the ground floor but aside from this, this is the best pret i ve been.

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In Pal . 2022-04-29

MORE AT Google

Food and drinks are OK but restaurant needs to be cleaned more often with rubbish cleared away and tables wiped down.

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Kelly Moses . 2022-04-24

MORE AT Google

Delicious homemade baguettes and sandwiches!

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Deníček trefené Janičky M. . 2022-04-01

MORE AT Google

Staff not very helpful, was told there is no disabled toilet for customers. The toilets are upstairs ! And they did have one but it’s a staff toilet now ! And if I wanted a disabled toilet I can go to John Lewis, then maybe I can also take my business to John Lewis too.

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Vicky Berry . 2022-03-31

MORE AT Google

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