Pret A Manger in Wandsworth

I was so impressed by this free water machine. I had some water with my hot chocolate. The hot chocolate very nice.

Today i walked into the Wandsworth pret and there was 3 lovely ladies working my server was called Farana and there was another lady her badge said Marta and the barista i think was named Anto everyone was so nice and welcoming i enjoyed my experience in The shop today my food was excellent and my coffee was superb keep employeee happy helpful staff just what pret needs thank you i shall b visting more often

Terrible, I ordered caramel ice latte and a Spice latte, the drinks you couldn’t taste any spice cinnamon or caramel in the caramel ice latte, just the taste off coffee, whoever made these drinks didn’t do it properly as it didn’t taste as what was described, very disappointed.

I love Pret A Manger, but this Pret A Manger next to Southside Shopping Centre is the best so far because of their service!! Every time I come here, all the staff are so pleasant! Today after getting drenched in rain, I stopped by and bought Mushroom Risotto (yummy on a rainy day!) and a bottle of Sparkling Water. I dropped my sparkling water accidentally on the floor and the bottle broke and water went everywhere on the floor. But the staff, Marta, was incredible! She said "Don't worry!" with a smile and even went to get a new bottle of water for me (when I was thinking of going to buy another one)! And then quickly mopped the floor! I feel so touched - how often do we see nowadays a café with such a calm, pleasant and sweet staff? Thank you Marta! You made my day!

Neighborhood Pret. Nice staff and a great place to get some work done.

Very friendly and pretty Muslim girl behind the counter who helped us with our order. I still appreciate great service in a place that serves food. It isn't good to eat food in a place that disrespects you, as it is bad energy, so we were grateful of the good energy here eating our croissants lol

The young barista guy is extremely kind and nice! Kudos!

amazed that there are no high chairs available. Have never been to a coffee shop with no high chairs - disappointing that babies not catered for here 😞 went to Starbucks next door.

The Ham & Cheese Croissants are always burnt!

The best Pret in town! The team is amazing!

Dirty tables, miserable staff and not enough seats to match the number of tables. Tables without seats, pretty useless. Expect more of Pret.

Great tuna baguette, not well done which was perfect! Wish you would offer a larger coffee size though. Thanks

Great tuna baguette, not well done which was perfect! Wish you would offer a larger coffee size though. Thanks

Great tuna baguette, not well done which was perfect! Wish you would offer a larger coffee size though. Thanks

Great tuna baguette, not well done which was perfect! Wish you would offer a larger coffee size though. Thanks

Great tuna baguette, not well done which was perfect! Wish you would offer a larger coffee size though. Thanks

Don’t take contactless payments, laughable. Too many options for croissants around go there. [edit to response below] It’s not that your payment options weren’t enough, they weren’t working.

Really filthy with ripped up seats- it's been like this for ages. Seeing reviews from 3 years sgo, amazed no improvements

I have stopped going their place specially for 1 person he don’t have any decency and manner one is someone named probably Petre more specifically he was a barista. It used to be a good place but this guy is such a arrogant having 0 knowledge of customer service, this guy even uses slang while giving customer service. I wonder who is the manager of this shop??? Even managers should get questioned about training their some staff.

This is my local..…. I know staff by name and they know me. We have a good relationship and I respect their time, energy and generosity of spirit, even when customers are not polite to them. Babies and little doglets alike are welcomed and loved here. This place is a little community centre that has it's vulnerable and strong; gets a bit busy on weekends and could do with few more staff. Also, probably the only Pret where 3 staff have the same name. Big shouts to Martha, Marta G and Marta, Margarita, Petrie, Karita, Anto, and Fatema. Pret Superstars!

Staff are so lovely xoxox oh and the coffee too

Pret manger was once a good place for coffee. Today I witnessed an argument between an employee and the boss in front of all the customers, not only delayed coffee for everyone who was waiting, but also destabilized the other employees, the scene was horrible. It's interesting to come to Pret Manger in Wandsworth and see one of the employees who I believe to be one of the managers sitting at a 4-seater table while several mothers with their babies or families are squeezing around a two-seater table that he is unable to change. of table.

coffee leaked so it was half gone and my sandwich was wet because of the coffee leakage. The driver has reported it too as he saw it on delivery.

Pret a Manger has very nice food like sandwiches and salad bowls but this particular one has quite a noisy and busy atmosphere so 7.5/10.

Massive thank you to Martha! she was so lovely and kind ❤️

Extremely rude staff, seats are often filthy and almost every single table in the store is broken and wobbles therefore trying to get some work done isn't very comfortable. Staff are also very whiney complaining about little things.

Staff with attitude. I’ve asked for my bottle to be refilled from their filtered tap because it doesn’t fit in the refill station and the water runs out. There were two Marta’s working there. The black lady with the name tag ‘marta’ responds why don’t you refill it yourself from the water station. Use a plastic cup and pour it into the bottle. The little plastic cups are tiny and it would take me over 10 little cups to do that and I would waste extra plastic which I’m clearly trying to avoid - hence the water bottle. Wouldn’t really hurt to be friendly and just refill it for me.

Another Pret, another terrible coffee, what am I doing with my life?? And £2.00 a bottle of water; what is this, the O2!? Anyway. Don't be like me, go somewhere else.

You have delivered the wrong order!

Very poor customer service. Coffee tastes bad.

My food is imcomplete. It is missing my both sandwiches

I can’t count the number of times the avocado in my sandwich from here has been rock hard.

Didn’t receive my egg sandwich

Very efficient and quick - no real complaints

I changed from 4 to 5 🌟. Much better than a year or two ago. Friendly staff, good cofee!

Pret southside is my local branch. Have been going there for years as the food choices are good and they serve organic coffee. But it is very badly managed. The place is filthy. I mostly have to clear the table myself. Eventhough we pay for eat in. There are no trays or plates. Sandwiches are heated and put back in wrapper. Last few times my coffee was like hot water. Last time when I mentioned that the coffee was very weak the person told me it wax already half hour after the order (not true and time has nothing to do with strengrh of coffee) although it had been only 15min as I first ate my sandwich. . I was then asked how do i know coffee is too weak. So I replied that I just had sip! I wS awarded with ahard stare. Reluctantly i got another coffee which I had paid for. There is no manager in this branch for while. They start putting chairs up znd shouting that shop will close in ihr then half hour then 15min. Goez on and on in loud braxh manner. Staff attitude is vefy rude. It's a shame. In comparison putney branch is very friendly. It's a shame as it could be a great place if staff behaves well. Management please do something!

The price for “drinks subscription” is great and the food is also ok! But the management is poor..! I think they the branch needs good management! I have been to pret in different areas and they are very officiant with the service…

Thank you for my coffee!!! I needed one this morning ;)

Best Pret I ever been to. Friendly staff great service

Great team, they are really hardworkers

Coffee was spilled all over my sandwich and pastry. The bag was soaked and torn. Ended up with half a coffee, a ruined pain aux raisins, and a damp toastie. For the amount Pret charges, you’d think they’d have figured out how to transport a cup of coffee without it spilling everywhere. Disappointing af.

Sunday 11 December at Pret Wandsworth Southside. The place is a mess. Filthy seats. Bits of food in every crevice. It's clear nothing gets cleaned. We felt contaminated sitting down I put a plastic bag on my seat first. Staff were like robots. No manners. Will not be coming to this dirty unhygienic branch again. Simple

Food was late and one of the two pastries order was missing

Went in for a coffee and food, female staff was shouting at multiple customers to the point it was awkward and intimidating for everyone else. I ended up taking the wrong coffee and not asking as you felt you couldn’t speak with staff.. wouldn’t go back

Great coffee and friendly staff.

Waiting 30mins for one espresso. Thank you

I am writing this review so maybe someone will look into those poor staff rota.They are always understaffed, I feel very sorry for them .Please employ more staff,its slavery how those people work .Two staff members for 15 people waiting to order ...

Lovely as usual. Thank you very much! And the delivery driver was very friendly. Thank you!

Don't do cold drinks no more no smoothies or ice frappes

The worst customer service I’ve ever seen , the lady is so rude and nasty , the coffee was rubbish,she just pour milk . Avoid

Burned food, slow delivery & poor service

Burned baguette and poor service!

DRIVER DELIVERED WRONG ORDER. Just eat said they couldn't refund??!! Rang direct to pret wandsworth and she put the phone down on me.

It has been a month that I’m passing this Branch everyday and every time I ask for a smoothie, they always say we don’t have or we have a technical issue with the blender, what a joke and a waste of a monthly subscription. Unhelpful staff who need to be trained properly on what customer service means.

30 seconds after buying my sandwich and drink, one of the employees started shouting that the shop is closed and everyone has to leave. It was aggressive and intimidating. I asked for 3 mins to consume my sandwich , but was told I have to leave immediately, and should have been aware of what time it was. I will not be coming back.

Quick service and loads of sweet and savory options

Super fast delivery… thank you very much!

Always pretty great. Thank you!

Opening hours change so frequently and have now changed to closing at 5.30 which is such a shame and seems pointless as closed by the time most people have finished work and come back to Wandsworth. Staff are so lovely but some of the managers are super unfriendly and have been rude on occasions to myself and to others that I have witnessed

very unpleasant attention, especially a blonde lady, terrible attention, I think she is the manager's assistant 😖

The manager's assistant was very rude and very bad. I asked for 2 drinks and there was only one and she said that if I didn't want the one she had prepared, she would give me the money. a very rude way

Rude and highly likely racist women on the till, giving attitude making noises to indicate towards the scanner for me to scan the app, not saying anything, just grunting.

Mostly its amazing, but alot of the time they have issues making cold drinks , like sometimes theres no cups, sometimes their machine is broken, sometimes the drinks have just run out and its extremely annoying, but the food is amazing.

Quick service and amble of space to sit inside the store. There are tables outside as well and the ambience is also good during summer.

Worst management ever, slow team and carelessness everywhere. Wake up please or close down

One very angry looking manager who is rude to both customers and staff. I am shocked at how she is able to continue working at the pret in wandsworth or anywhere

A lot of the staff always are miserable. Also during summer almost never have iced drinks and frappes. Much worse than other Prets, probably bad management.

Super slow service, needs more staff

I paid almost 5 pounds for a frappe which was less than half full when it arrived (and it hadn’t spilled) it was very very late and when I opened it was just foam there was hardly any liquid in it, I’d like a partial refund as the amount I received was pretty extortionate for the price. Everything else was great.

Very rude staff. Would not recommend visiting.

Very expensive for what it is so plenty of cheaper more worthwhile options nearby!!

If you are in a rush do not come here. Been coming for around 2 months and it takes 10-15 mins on average to get served

Great place to eat breakfast, drink coffee and maybe something sweet. To be honest it is my favorite place to drink a coffee when I'm in London.

Very slow and unorganised service, also smoothie is very watering.

Had food poisoning from this Pret and had to receive treatment Vegy sandwich with avocado and olives Avoid at all costs

I like this place. Soho is also located on my favorite street.

DO NOT BLAME THE BARISTA The problem of this Pret is lack of staff and management, the new employee who stand in the till to take orders are not well trained Therefore, miscommunications always happened and slower the process I arrived and only one little Asian girl barista (who was also struggling with old coffee machine) was trying to serve the long queue of customers Need to improve !

Staff don't seem to mind letting people jump the queue and take ages processing just a few items. Not up to Pret's usual standards.

Waiting for my coffee 12 minutes they are so slow at work

Quick and efficient. Have a good selection of food. Barista drinks sometimes take a long time to wait, ; I won’t order barista drink if in a hurry. Other than that it’s all good. Standard pret quality .

Fast friendly service, great coffee, and I love their lunch time soup which also supports homeless charities. The Pret subscription deal is a bargain and the berry blast makes a healthy change from coffee when you want a different kind of boost

Cheap but good enough that it'd worth it

Pret coffee used to be my favourite but here it’s never made the same way twice. Slow service, weak and lukewarm coffee - No thanks.

I kid you not, about 10 people who ordered after me received their coffee before me. Maybe a matcha latte was too complicated for the baristas to make? Anyways, here's a photo of my swamp water matcha latte :))

If you don't have the all day to spend there don't ho to pret Wandsworth, don't expect even the simpler coffe to be ready for at least 10 minutes, I had to walk out the shop without my coffe cuz I was missing my bus, with not many customer in the shop they couldn't make a black Americano inside the 8min in mich my bus was suppose to arrive, so final result I paid almost 3 pound for nothing.

I visited this place few times and every time they had no smoothie either machines broken or sold out . You could take out smoothie from the subscription but don’t lie to your customers please

During rush hours, there are only one barista and one team member!!!! Waiting time for coffee more than 20 mins !! Such a joke! Thanks to the team thou.

Really bad. Used to be okay. The wait for coffee is ridiculous, even outside of peak hours. And it’s not worth the wait. Seriously understaffed. Avoid.

Not really enough staff for how busy it is late afternoon, but they're very nice.

Another day, Another excuse for no ice drinks yet they advertise them on the boarding

Very disappointing. We waited 15 minutes to get a coffee, they gave it to another person first, and then to another one. If you don’t have much time to wait, please do not go there, as it takes 15 minutes to get a coffee.

literally only had one drink available off the menu - had run out of everything

I have only got three biscuits and nothing in my bag . The sandwich gong missing. It happened second time now!!!!! Seriously ?

Hi, I am writing this complain to highlight a problem in coffee efficiency, in communication with the customer, health and safety, today 25/02/22 I go to the Pret A Manger in Wandsworth at the shopping center. I ordered a cappuccino oat milk and a flat white, as well as things to eat, with at least three other people in front of me and the barista serves an oat milk cappuccino. Seeing no one taking the initiative I take this coffee specifying that I also have a flat white. Having said that they finally call a flat white, a costumer who had arrived before me takes it (rightly he had arrived before me and waited for one coffee, of course I don't take his coffee). Unfortunately the barista thinks differently and with an irritated tone says that that coffee was actually for me, so she urges me to take it before someone else takes. I would like to point out that 1) my coffees arrived separated when they were a single order, 2) the girl was rude. I saw a series of costumers in full confusion in front of the coffee machine not knowing which coffee to have. This makes baristas make mistakes as well as put stress on them, having a negative impact on coffee efficiency, because if no one knows which coffee belongs to whom, people will start having their first coffee regardless of the people who arrived before them, with other customers, who obviously will complain about the lack of service, the baristas will have to redo the coffees taken by the customers. Regarding health and safety, I have never seen either of the two baristas clean up the coffee machine groups, the coffee remains inside the groups and continues to burn, as well as having an impact on the taste of the coffee and also harmful to health. secondly, my oat milk cappuccino had unsolicited cocoa powder, if your customer is allergic to cocoa and you serve him a cappuccino with unsolicited cocoa you would face serious problems. The coffee was also over extracted. Overall a bad experience../

I ORDERED AN EGG AND SMOKED SALMON SANDWICH AND RECEIVED EGG AND AVOCADO. I AM ALLERGIC TO AVOCADO. I ORDERED AN ICED LATTE AND RECEIVED A LUKEWQARM LATTE

Long wait but great subscription ...

Wrong item . Received something totally different and I don’t like it

Great service,only 25 minutes for a coffee. Baristas tripping over each other’s feet

Been coming to this Pret for almost a year now, has seriously gone wrong in the past few months with declining service and poor products. Today was the final straw: almost £6 for 2 pretty standard coffee orders, they got one of the coffees wrong and spoke to us like we were idiots when we asked to have the correct order, when it turned out we were right they quickly threw together a terrible coffee. The coffee they got right first time was as awful as the other. We had one sip and had to throw the tasteless, milky shockers away, then got superior coffees at the small cafe next to Co-Op - far tastier, much better service with a smile. Really sad that this Pret is so bad because many others in London are quite good

Nice as always, didn't have a item in stock and left a note which was kind and thoughtful however couldn't eat the subsitute but just eat sorted that out.