Premier Inn Wells (Somerset) hotel in Mendip

Nice place for a beer, beer garden at the back. One IPA on tap. Nice atmosphere.

The roast dinners are beautiful, the best roast beef I have ever tasted with perfectly season veg, crispy roast potatoes, homemade stuffing and crispy Yorkshire pudding! The brasserie has quickly become my favourite roast dinner spot in Shepton.

Avoid this over priced chippy with the rudest staff iv ever known!! Food is standard, nothing special. They will try rip you off and when you complain they will laugh in your face. Tried to make me buy 2 meals when I only asked for one all because I wanted a extra sausage. Over 30 pounds for chips cheese and gravy with 2 battered sausage and 3 drinks!! Was told she explained that It would be this way but only pointed out the small print on the menu when I was leaving. All the while laughing in my face. This was the manager apparently! Trading standards have been called.. never once I have walked out and refused to pay but there was no way I was being treated like that. She even said she knew I'd be "like this" but never took the time to come explain that you can't just buy another sausage with your dinner without paying for another full meal. Absolutely bizarre. Never heard of any business charging people that way. Safe to say i will not be going back for standard food that they want you to remortgage your house for. Rude nasty manager with no customer skills at all!!!

Very nice coffee and cake but rather expensive

Very expensive, cold and horrible, partly reheated, partly not heated properly in the first place, and the wrong items. It arrived nearly 90 mins after ordering, after having to chase them up - they clearly didn't give a toss that our expensive food had gone missing, and the delivery driver, who had taken over an hour to drive 2 miles, was offended when I remarked that the meal was now cold. Apparently everyone should really want tepid food that has kicked around in the back of a car for over an hour on a cold night. What came across was that they think it is our job to pay through the nose and pat the delivery driver on the head for ruining our meal, rather than it being their job to ensure that delicious, piping hot food is delivered quickly. A refund should be automatic in these circumstances, but I now have to earn the price of my expensive, awful meal, so won't have time for the endless petulant struggle with R and T which this will entail. Will NEVER EVER use again.