Premier Inn Wells (Somerset) hotel in Mendip

Basic. OK, breakfast. Can't really argue for the price to be fair. Pay for what you get.

We had a wonderful stay at this hotel. The staff was incredibly helpful, and the breakfast was delicious. The parking was also convenient, as they provided a voucher to scan at the end of our stay, which cost £7 per day. It was a quick and easy process. The only minor issue we encountered was that the restaurant was closed in the evening due to no staff, so we were unable to order food. Despite this, our overall experience was great.

I had a wonderful stay at this hotel! The breakfast was delightful, and the restaurant chef, who is also a talented singer, added a unique touch to the dining experience. The staff were incredibly friendly and accommodating, making me feel right at home. My room was clean and cozy, providing a comfortable retreat after a day of exploring. Highly recommend!

Everything needed for our 3 night stay, some small dust issues but bed was so comfortable. Friendly, helpful staff and in particular the chef who went over and above.

Service was exceptional.. thank you

I had a one night stay here at Wells Premier Inn in a Premier Plus room. I could not fault the room I was given, everything was clean and worked as expected. My sleep was undisturbed and I heard little to no noise throughout my stay. Check in was easy and service was friendly. The location is generally good with a Morrisons just opposite the road, and the bus station is around a 10 min walk away for transport links. The only small thing I can identify for improvement is to create a pathway to the hotel from the front! It seems strange there is no gap in the fence to allow this, so you currently have to walk all the way around the hotel into the car park. It's not a big thing, but I can't be the only person that thinks this. However, I loved my stay and will be back!

Rooms spotless. Hotel in easy walking distance of the center. Plenty of parking. Restaurant in the hotel.

Clean, spacious, air-conditioned rooms. Quiet place

I just checked in made a cup of tea the mug exploded and scolded me !!!! I have a big scald mark on my leg x

We've been staying in this Premier Inn on holiday for years now and very rarely had problems. Plenty of rooms available and a good all-you-can-eat breakfast. Parking is available (though may be charged) in both the Premier Inn Car Park and the Morrisons Car Park across the road (if you need to pop into the hotel for a few minutes). It is also situated not too far from the cities of Wells and Bath, Longleat, and local restaurants.

Great stay made even better by LUKE helping everyone in the restaurant

Stayed in the Premier Inn Wells for short break. Very clean and excellent breakfast. £7 parking is a nuisance and you can't pay at reception you have to get a Q code and go out to meter and put your details in. Easy enough but not when you are in a rush to get to the airport early in the morning!!! However, very good stay and LUKE was SUPERB nothing was too much trouble for him. In fact he made our stay!!

Up to the usual reliable standards of Premier inn. Just found it poorly designed for pedestrian access.having the entrance at the front facing the main road but no access by foot without having to walk around the building seems stupid.

Only on the edge of the city(walkable to the cathedral). Nice and quiet. Good clean and comfy rooms and good breakfast. Staff friendly and welcoming. The Irish gentleman chef doing the breakfast was a friendly chap.

Stayed here for a long weekend. Quiet location, considering we were facing a main road and a large Morrisons supermarket with a petrol station. Staff were approachable and welcoming. WiFi was good during our stay. Hotel is a good base to explore the area of Wells, Glastonbury and National Trust Stourhead. Hotel is walking distance of Wells Bus Station and town centre. Behind the Premier Inn there is a footpath that leads on to connecting paths/quiet lanes to Glastonbury Tor (see an OS map for details). Hotel car parking is chargeable and paid at the end of your stay.

Great in terms of rooms as always in a Premier Inn. Internet was woefully slow, including the pay-for premium one. We made the mistake of eating there. Stale dough balls? £5+ please. Food was bad, expensive and the restaurant totally understaffed. You can't expect staff to do reception, wash dishes, take orders,serve hot food, take payment etc.

The room was a standard premier inn room fairly decent as always…. It’s just the no opening of windows makes me feel claustrophobic and rooms get stuffy very easily and can’t get fresh air in room even with the noisy air conditioning running keeping me up most the night. Very disappointed premier inn have made most hotels sealed windows as will be trying to avoid them in future.

I stayed at this Premier Inn on a Tuesday - arrived around 9 pm - it is about a 10 minute walk from the Bus Station in Wells - Breakfast is help yourself and weekdays is available from 0630 to 1030 - cooked is £9.99 - east as much as you like buffet style Parking is available at a cost of £4.50 for 24 hours but the receptionist will deal with this when you arrive - I had a room that wold have slept a family double and single and seemed to have an interlocking door to the room next door if needed

Strong contender for worst WiFi in Europe- expect 1990s dial up speeds. Sound insulation between floors non existent - but it is located next to lovely Wells so as a hotel it doesn’t have to try very hard - so it doesn’t bother

love this place stayed last yr, for a few days, we are going to stay again Easter weekend.. worth every penny also we have the meal deals, Beds so comfy. Thank you Love a Premier Inn