GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
4.2

Based on 437 opinions finded in 1 websites

site_photo4

Nº 202 in 495 in Maidstone

Score
OpinionsNoteGoogle4374.2

comment_iconOpinions

What a beautiful jewel in Kent!!! Idyllic setting, a true escape.... I cannot praise the staff highly enough! Nothing was too much trouble and we were encouraged to ask for any help over anything!! On our arrival, my sister and I were so excited to be celebrating my 60th birthday, and we were laughing and sharing with our reception team.. once in our room we had a tap on the door and were presented with a box of chocolates and a best wishes card!!! 😃 That was such a wonderful gesture , and made our stay magical!! Thank you to the hardworking, dedicated, empathetic team!!!✨

site_logo

Deborah Everard . 2024-11-04

MORE AT Google

The worst Premier Inn experience I've ever had. Stayed in this Premier Inn for work, as working in Maidstone for the week. Booked by work so it has to be said, I didn't choose/book this hotel myself. The staff at the Premier Inn and Beefeater next door are pleasant, polite and helpful. But that's where the positivity stops. The hotel itself is old, tired and basic. In need of a makeover and improvement. Terrible mobile reception in the area and the hotel WiFi is just as bad. Don't expect to be able to work, stream, watch or communicate easily. I'd imagine it's a nightmare if you visited with kids reliant on the internet. The showers are awful. Noisy pipes, poor water pressure and inconsistent temperature. One morning no water came out when the shower was turned to full power. I walked away and left it on in the hope water would eventually come. A couple of minutes later it did, but was a limp trickle. You're not getting a power shower here and won't be leaving the bathroom feeling fresh and thoroughly cleaned. The bed was ok. No a/c, the room does come with a fan and windows that open a few inches but nothing more. So don't expect much in terms of airflow, which leads to warm, stuffy rooms. The Beefeater next door has serious issues with service speed and availability of menu items, as well as overall quality. The staff try but they're clearly understaffed and struggling with poor facilities. Meals here will do a job, but don't expect to be leaving with a full and satisfied stomach, raring to come back. If you must stay in the area, and are booking for yourself, pay a little more and go elsewhere. There's a Village Hotel round the corner which is worth a try.

site_logo

Tim Cope . 2024-10-31

MORE AT Google

Place was a convenient location lovely views from the Beefeater

site_logo

ann taylor . 2024-09-01

MORE AT Google

Spotlessly clean, loved the beverage refill station in reception. Suzanne was most welcoming and friendly on our arrival. Staff on departure were great too. It was very warm during our stay and a fan was provided in our room.

site_logo

Catherine Doughty . 2024-08-08

MORE AT Google

Due for a renovation, ASAP. It was our 3rd premier inn in 3 days so we had a good base for comparison. This one is so old and dated, the bed was not comfortable and the pillows were super hard and there is no AC. The staff at reception was friendly, and we had a fan in the room as it was a pretty hot day, but me and my husband couldn’t really sleep at all. For me the hard pillow was worse than the heat. We didn’t have breakfast as we had to leave before it started. Location is convenient and having the Beefeater next door meant we didn’t have to drive for food and could enjoy dinner and drinks by the water.

site_logo

M. Claudia A. de Lange . 2024-08-04

MORE AT Google

Lovely place to spend a few night comfortable rooms staff are very helpful 👌 stayed at this place many times

site_logo

Antony Murphy . 2024-08-02

MORE AT Google

Always enjoy coming to Premier Inn. Reception staff was extremely helpful with suggestions on what we could do locally, even booked our restaurant table for next night. Will always recommend this hotel chain

site_logo

J K . 2024-05-24

MORE AT Google

Don't stay here if you want any form of connection to the outside world. The free Internet works sometimes and is about 0.8meg and the "ultimate" WiFi that you have to pay for is barely any quicker. On top of that, there's no phone signal. Ideal if you're away on business! Other than that, it's a premier inn. What is there to say? You'll stay here if your client / employer / bank balance says you have to. This one has a canal tow path next to it, which is better than a motorway junction

site_logo

Matt Westby . 2024-05-22

MORE AT Google

Above average food and service from the restaurant staff, even while short staffed they did a fantastic job.

site_logo

Alexander4332 . 2024-05-20

MORE AT Google

Similary restaurants in South East

restaurant_img
4.2

239 Opinions

location-icon87 Ashford Rd, Bearsted, Maidstone ME14 4BS, United Kingdom
outdoor_seating_356521takeaway_356521delivery_356521

Great pub with a nice selection of beers. The smell of curry from the rear restaurant whilst having a drink at the bar makes you very hungry. The curry house food is easily the best in the area, I've only bought a takeaway so far and wish to have a sit down meal soon. Food always comes out piping hot and taste so fresh when comparing to other competitors. Keep up the good work - will be back soon!

restaurant_img
4.2

2041 Opinions

location-iconNorth St
British
outdoor_seating_211602takeaway_211602delivery_211602

We went last weekend to dance and listen to some live music. This place was a lot of fun. Beer is fairly cheap. No air conditioning, but they had a few fans. It was okay, even on a hot night. The music was great. Dancing was fun!! We'd go back for sure.

restaurant_img
4.2

131 Opinions

location-icon177 Upper Fant Rd, Maidstone, ME16 8BT, United Kingdom
outdoor_seating_356617takeaway_356617delivery_356617

Ordered first time and won’t be last, the food is amazing, good amount of value for the money. Definitely recommend!!

restaurant_img
4.2

1328 Opinions

location-iconHampstead Lane
Other cuisines
outdoor_seating_220748takeaway_220748delivery_220748

Excellent attraction, so many wonderful teapots to see and great food.

restaurant_img
4.2

1658 Opinions

location-iconThe Broadway
Asian
outdoor_seating_219838takeaway_219838delivery_219838

I see the payment has been deducted from my bank account for £41.09 but there is also a pending payment for the same amount can you advise why please