Premier Inn, london city, old street in Hackney

Clearly understaffed, although there were only about 6 people in the restaurant, still managed to take 30 mins just to produce 2 cokes… waited 45 mins for food before giving up.

Nos registramos el 29 de noviembre de 2019 porque una cita en el hospital el 30 de noviembre. El caos y la forma fortuita que se está manejando hará que Fawlty Towers se vea profesional. Teníamos una habitación accesible porque mi esposa está discapacitada. La habitación estaba fría y ni siquiera alcanzará los 18 grados C. Trajeron un calentador de habitación pero eso no funcionó. Así que decidimos quejarnos con el CEO de Whitbread el lunes. Las áreas comunes estaban sucias. Los ascensores no funcionaban. Para un hotel de 11 pisos, solo un ascensor Woking, que de nuevo estaba sucio. Tiempo de espera de unos 6 minutos. Nunca más. Pruebe el cercano Holiday Inn o IQ si lo desea. kerp cálido y permanecer igual.

Ok tenemos que tener cuidado con nuestro gasto energético. . . ¡Pero demasiado es demasiado! Es casi más cálido y seco en el exterior y está a solo 10 grados centígrados en Londres. Simplemente no hay calentador. Sí. En Londres. Solución de servicio al cliente. . . un edredón extra. Para el ahorro (multiplicado por el número de habitaciones) al menos esperaría algo. ¡Ahora oremos para no estar enfermo mañana!

Debo comenzar diciendo que me he quedado aquí varias veces antes. Esta vez, como de costumbre, encontró que el personal amable, el desayuno y la cena en la oferta de "oferta de comida" bien. Incluso si piden que me hagan una papilla por la mañana. . . y buenas gachas también. Debo haberme acostumbrado a este Premier Inn ya que mi única crítica leve es el diseño del restaurante en una concurrida mañana de sábado. . demasiada gente en el bar de bebidas / tostadas del desayuno. ¡Me gusta un comienzo pacífico más suave para el día! Pero no dejes que esto te desanime, ¡soy solo yo!

Hotel sencillo y limpio con excelente desayuno. Un concepto que es simple y práctico. Es una lástima que nunca tengan chesse en su menú de desayuno. Salas limpias buen servicio y un proceso de salida fácil.

Standard menu but long waiting time to get served. Staff a bit disinterested although food nicely cooked.

The hotel is conveniently situated only a couple of minutes from the tube station. The breakfast is wonderful with great choices, frequently stocked up and a friendly atmosphere. Cannot fault the service and location will stay again.

If you are staying at the hotel, you can't beat the convenience. The portions are plentiful. The food is average.

The food was above average and service was excellent, wine put in ice bucket without having to ask. Very clean, efficient and nice breakfast if not that exciting!

buono.... si avete intolleranze basta a dirlo che fanno il possibile...piatti buona e di giusta quantitànoi avevamo preso il menu che era compreso con la camera ... che il presso era conveniente...ristorante pulito e atmosfera tranquillocamerieri cortese

Sehr angenehm und freundlich. Gute Betten und erholsame Atmosphäre. Beim nächsten London Meeting mit Team gerne wieder

El personal de aquí son de primera clase, auténtico y amable, el hotel es un lugar estupendo para el distrito financiero de la ciudad de Londres, i. e. Banco, monumento, la Torre de Londres y el shard, tranquilo y familiar. El restaurante no se siente como una premier. O como era, tiene un ambiente lujoso y comida increíble relación calidad-precio y un servicio personal. La comida fantástica elección, valor oferta y calidad.

Al haber comido en Premier Inn antes teníamos expectativas razonables de una buena comida. Era comestible, pero decepcionante. Ambos tuvimos pescado y patatas fritas. En ambos casos tuvimos pasta pasada, los guisantes de jardín en uno de los platos eran como balas y los guisantes blandos en la otra placa estaban secos y desagradables. Los aperitivos eran tanto bien.

No puedo alabar al hotel y chica de Cornwall en la recepción lo suficiente!!!! Nos alojamos para mis hijas el día de la boda y el día de la boda tuvimos algo de cerveza en la habitación para mi hijo futuro en la ley y amigos. Entonces nos alojamos un par el día después de la boda y nos hizo sentir muy bienvenidos con prosecco, confeti, muffins y ballonos en la habitación. Toda la unos días era estupendo y muy ayudado por el personal del hotel. Nada era demasiado problema. Gracias de nuevo 5 estrellas!!!!!

Todavía no entiendo por qué en la tierra es el único hotel en el que me he alojado, que no sirva o queso o carne los cortes (como jamón o salami por ejemplo). Todavía tengo que recibir una explicación plausible de la gerencia, es decir, "no es nuestra política para servir queso"...etc. Absurdo!

The restaurant and bar can get busy so it is a good idea to book a table for an evening meal. Breakfast food excellent choice and as much as you can eat.

excellent hotel and complementary breakfast provided was super.very good hotel to stay and good food

very clean but basic. great value for money and very friendly staff. I was surprised as I was a last minute booking as decided to stay in the area but defiantly would return again

L hotel si trova in posizione molto comoda per la metropolitana e si può raggiungere il cuore di Londra anche apiedi. Hotel pulito con camere grandi anche quadruple ad un prezzo interessante

i think a very basic place to stay , no frills. but locations is fine so saves a lot of botheration.

Stayed here Thursday 17th/Friday 18th December.If my review was based on the initial service as you check in and out and assistance in directions to my Xmas party venue the hotel would get 5 out of 5. Exemplary service and very helpful.Friday morning breakfast was a different story. Hot Buffet style English breakfast was lukewarm and insipid. No bacon and when I asked for it I was given a funny look. Then the lady serving turned away and said something in another language to her collegaue with "Bacon" being barked as if I was being difficult and unreasonable!Great overall experience but breakfast was very poor in general.

Hotel is a good place to stay, get traffic noise as is expected in London. Close to bus stops and tube. Has lots of restaurants within walking distance. Staff is very helpful and friendly with advice on which buses to take. Only negative aspect was we dined in restaurant one night and the service was awful. It was not busy at all but it took over 2 hours. The waitress forgot our drinks multiple times and we had actually gone there because we were tired and looking for a "quick dinner".

Ficamos hospedados de 17 a 25 de janeiro 2015, nesse Hotel por ser muito bem localizado e estarmos em família com 2 filhos de 10 anos. Todos os dias saíamos e voltávamos tarde e íamos a restaurantes em frente ao lado do hotel também ótimos; q fica atrás da London Eye e do Aquário. No útimo dia decidimos ir ao restaurante do Hotel.... bela surpresa... adoramos!!! As crianças também... Não lembro o que comemos, mas o cardápio agrada o bom brasileiro viajante...kkk. Nas mesas da lateral direita de quem entra ao meio para o final, vista frontal da london eye!!!! Como as temperaturas estavam baixas (-2ºC) ficar com a vista e com ótimo cardápio, valeu muito a pena!!!Recomendo e voltaria com toda tranquilidade!!!!

Quite simply I chose the Premier Inn because of its proximity to my son's flat. The room was clean but very basic and sparse. There was no mini fridge or in room safe. The only place to store your clothes other than your suitcase was what amounted to a hall stand with a few shelves and hooks. The towels were threadbare and rough. On the plus side, the room was very clean, housekeeping was in daily, the staff were very friendly, the restaurant served a decent breakfast and it was well located for me...close to my son's flat, close to Old Street Station and walking distance to Old Spitalfields Market which I very much enjoyed.

This is an excellent base for tourists in London. Just 2 minutes walk from Old Street station, a modern Hotel. Despite being on a main road, the hotel is astonishingly quiet and the bed and pillows as comfortable as the adverts claim. Nice large room with excellent en-suite, polite friendly staff, a superb full english breakfast, fast and efficient service- this really is ideal for the busy traveller. I have a couple of minor criticisms which stopped me giving it 5 stars. First, I booked this in spite of not because of the advertising. Some of us find Lenny Henry very irritating! Second, the staff were if anything too friendly. I realise this is a personal thing, but I really didn't need to be asked every day how my breakfast was, did I sleep well, and so on. Finally, I was without my own laptop but two attempts to use the laptop in the reception area failed. There must be a bug in their system as when I tried soon after at an Internet cafe, there were no problems. But I realise nearly everyone brings their own laptops these days anyway. These minor gripes aside, I cannot fault this hotel.

Muy buenos platos en el bar del hotel y excelente atención Iría a comer allí siempre Los precios son adecuados a la calidad de la comida pero bajos en al relación al excelente servicio.

Hôtel à prix correctChambre spacieuse,litterie très bonne,salle de bain impeccable Petit déjeuner copieux et bon Personnel très présent et accueillant Très proche de la station de métro et de bus permettant de visiter facilement les lieux touristiquesSeul bémol : l'insonorisation phonique n'est pas parfaite

A well run and welcoming hotel with delicious breakfasts. The rooms have everything you need and are in pristine condition.

This is a good Premier hotel. Managed to get that personal approach across in a large commercial hotel. Rooms are good and the breakfast was outstanding. Location is good with tube and multiple bus routes all within just a few minutes walk

Good location. Very quiet rooms very spacious. Plenty of bars plugs close by sainsburys a block away newsagents and subway round the corner. One block away from underground. Close walk to west end and Covent Garden. 15 minute walk to Buckingham palace. One block away from tour bus of London. Breakfast can be added very nice buffet selection continental breakfast also available.

I thought this hotel was comparable to a Hyatt Place here in the states. Better than a Holiday Inn. The staff was extremely helpful and kind. The rooms were clean and roomier than I had expected. The food at the hotel was average. I highly recommend going next door to The 3 Crowns.

Hotel us a typical premier inn, great quality and the prices I guess are fair for central London, but a little too heavy if I was paying for myself.Staff are great for the most part, food is not fresh, my chicken burger arrived in less than 6 minutes from order, not really possible if this was cooked from raw. My gripe is that I am fat and wear jeans and a t-shirt, being put in a far away corner 4 times in a row made me feel like I was not meant to be in plain sight. I get that I may not be the prettiest but my money is as good as anyone else. Twice to the far corner of the ground floor and today a second trip to a lonely table in the corner of the basement, while upstairs the Prada wearing high earners were shown the best seats. Snobbery at its finest. For this alone I wouldn't recommend the restaurant.

Ce petit restaurant d'hôtel est bon, le service est parfait et la facture est finalement légère. Au premier abord, je n'aime pas les restaurant d'hôtel, mais je dois dire que j'y suis retournée 2 fois. Les enfants ont une carte variée, économique et ils se sont régalés.

L'avantage c'est que le restaurant sert assez tard le soir (22h00)Il y a du choix, la nourriture est simple copieuse et de bonne qualitéPour un repas sans prétention avec les enfants

Premier Inn old road is close to the financial district and 5 mins from the tube Nice hotel with restaurant and nearby pubs and cafes Only down side is no parking but if you contact the hotel they have a car park they recommend Amenities same as other premier inns and breakfast as good as others All in all pretty good

For the price. Very good value. Staff very friendly and helpful. The selection was excellent, good choice of hot food, minor point sausages sinks a little tough. Coffe good and nice choice. Would use again.

Pleasantly surprised at how good this hotel was , staff extremely prompt , friendly and helpful ....breakfast fantastic choice and very good kitchen staff defiantly had absence of pride on what they were doing goo overall teamwork ....and what can I say the beds are out of this world . Defiantly use this hotel again . I also promised Maria in reception I'd give her a mention ....to be honest all the staff should be proud of themselves a great hotel with great teamwork .

Consiglio: Gammon Steak, Soup of the Day ed Onion Rings. Servizio eccellente ed ottima qualità del cibo.

Cena di capodanno perfetta:-) birra alla spina ottima e cibo di qualità anche il menù bambini spettacolare e molto vario

Tasty food during bfast and dinner. Stafffs are friendly and attentive. You can take your time they will never tell you to hurry. The dining area is cosy and homely. The bar area is comfortable. You can sit there with your kids.

decided after a long day i couldnt be bothered finding a restaurant in the cityfood was fine, but service was very slow

the waitress cristina , was wonderfull and charming, she made us four feel at home, and helped us with the menu.

Preise absolut akzeptabel, leckere Burger, knusprige Pizza, leckere Pasta - Angestellte sind top! Absolut empfehlenswert!

If near County Hall don't miss the great breakfast here. Will last till dinner! They have everything you could want buffet style but will cook eggs to order.

Very nice hotel! Trendy bar and rooms are nicely equipped! Aircon in the room is the room was a good send!!! Food in the bar wasn't brilliant, hard chicken, dry bacon! Not much choice when it came to breakfast, which was disappointing!! Service from staff was great.

очень вкусные свиные ребрышки, чесночный хлеб, кукуруза на гриле, хорошее детское меню. Стейк немного суховат. Отношение персонала -выше всяких похвал.

I was booked into this Premier Inn by my employer. I was pleased they did, professional friendly and welcoming staff. Clean rooms. Lovely bar with a happy hour 5-7 pm. The restaurant was a surprise and the food good. Breakfast was excellent. All in all I was impressed and will stay here again when I'm in London on business.

The location is slightly at the outskirts of the centre but a direct bus or tube from Kings Cross takes you just around the corner from hotel and a no. 76 just outside takes you straight to Aldwych/Strand and Waterloo and the centre of theatre land so location for me was first class. The hotel has 12 floors and the whole area seems new and kept in good condition. The room was a great size everything in good condition . We had breakfast at hotel which was excellent, everything you would need to fill you up and plenty of it ( and at present kids eat free). Unfortunately the price was a bit high(£9.75), but it is London...... Staff were excellent and could not do enough to help. The hotel also offer to look after your luggage if you have a few hours to do some touristy stuff on your final day.A good find when spending a few days "up town"

Hotel molto comodo e perfetto per passare pochi giorni di lavoro. Le stanze sono molto silenziose e l'arredamento... normale.... Non appena entrata non ho potuto non notare il concept dell'hotel: o dormi bene o ti rimborsiamo. Non so dire se sia solo una trovata pubblicitaria, fatto sta che, effettivamente, si dorme molto bene. La metropolitana è a 1 minuto a piedi e la zona è molto carina. Unica pecca: la moquette in camera (brutta cosa per gli allergici alla polvere).

Hotel molto pulito, personale alla reception molto disponibile, fortunatamente abbiamo avuto la fortuna di trovare una ragazza italiana ( Valentina ) che lavorava lì e ci ha dato molti consigli, camera sempre pulita, la colazione abbondante, lo consiglio a tutti visto anche il rapporto qualità-prezzoParticolare da non sottovalutare è la vicinanza alla metro e alla fermata degli autobus, a 5 minuti dal centro

Personale accogliente,camere comode, cibo ottimo. Per fortuna con la cena ti danno pure la colazione il giorno dopo. L'unica pecca è che in TV non c'erano canali in italiano

Très rapidement servi, personnel souriant et efficaceJe conseille l'Asian Feast, indien, bon, copieux !

More to come but this hotel is incredible! Del, Mac, Abedin and the whole night team are amazing! Serious professionals! Some of the best I have ever had the pleasure to be served by. From start to finish perfect. Will leave a seperate one for day staff! Keep it up guys!!!!

Very good value for money for a London hotel, and only a couple of minutes walk to the Northern line tube. Staff were helpful and cheerful, and room was the standard Premier Inn (clean, tidy and functional).Only downside is the significant amount of noise from the surrounding area - having stayed here twice on each occasion old noises from outside disturbed my sleep. The trade off between location and noise is obvious, although other London Premier Inns are based more in backstreet locations and so generally more quiet

Only stayed here for one night but was really impressed by every single member of staff at this hotel. The hotel has a very nice friendly chilled out feel to it in communal areas, which I think is down to the great staff. Our room was spotless, good size and had a very comfy bed. We was lucky to get a high floor room which had a great view of the city. I defiantly stay here again.

Its not a 4 star hotel but more pub food quality which is perfectly fine. I had the soup of the day with some bread and a coke. Tasted nice and filled a gap.

I was forced to eat in teh hotel as there was little that appealed in the immediate vicinity. The food was good.

I found the staff very helpful and the food adequate. I chose to have the Sirloin steak both nights which I enjoyed followed by caramel apple crumble.

Highly recommend this hotel! My family (two adults two young children) stayed here so we could have a ought seeing weekend and it was perfectly located with tube station just at the end of the road, and bus stop practically outside hotel! Great experience, comfy rooms, pleasant and helpful staff, good food and brilliant price for London!

Loved the menu option, food yummy.Disliked having to wait when it was late evening to get a table in a nearly empty restaurant

Opted for the meal deal, which was a three course dinner, plus a glass of wine or beer, and breakfast. For £22.50 you can’t go wrong. Staff in the restaurant were extremely helpful, and food was good although a bit basic but well cooked. Breakfast was really good.

We asked if we could check in a little early and were very pleasantly surprised when they agreed to this for us. Our daughter was in a dancing competition which she needed to get to. They were very obliging. Very good customer service. The hotel is 1 min walk from Old Street Tube Station which is very handy. We didn't eat any food at this hotel so I'm unable to comment on that but the restaurant looked very nice. All the rooms at Premier Inns are the same everywhere. Clean and tidy with kettle and tv etc. The soap in the ensuite smelt very nice. But the best thing was the air conditioning. We stayed when it was very hot and we were so happy that our room was lovely and cool. I would definitely recommend this hotel

A good, filling meal at a very reasonable price for London. Well cooked and served with no rush or delays, serving staff are delightful.

Great food, especially the ribs, salmon and desserts! Good offer on wine and good value at under £100 for 6 of us!

The food was great but it took quite a while so much so that I missed desert as my son fell asleep so I took him to the room, but they are very nice and brought it up to me very happy.

On est souvent déçus par ces restaurants d'hôtel. Ce ne fut pas le cas. Ce n'est évidemment pas un repas gastronomique mais le dîner fut très bien pour ce type d'endroit. Et c'est très pratique quand on arrive le soir après avoir voyagé de trouver ce restaurant car on est fatigué du voyage et là pas besoin de chercher, il suffit de descendre !

A mio figlio Andrea di 6 anni e mezzo piaceva da matti cenare in hotel. In particolare ha apprezzato il kid menu (con la pannocchia), a poco più di 4 sterline e la tranquillità del locale, dopo aver trascorso giornate intere nel frastuono londinese. Anche a noi grandi non è dispiaciuto, anche mia figlia di 13 anni ha gradito il menù e la comodità di alzarsi da tavola e poter tornare in camera.

Pensavamo di utilizzare il ristorante dell'hotel solo per la colazione (clamorosa!), ed invece, per un insieme di circostanze, ci abbiamo cenato diverse volte. E con grande soddisfazione.Cibo di ottima qualità, con prezzi più che onesti (10 sterline circa per pietanza) e menù dedicato ai più piccoli (5 sterline per piatto combinato carne+2 contorni), apprezzatissimo dai miei figli. Io, invece, ho apprezzato la Carling alla spina, fedele compagna di cena.Da notare anche l'ottima gestione delle intolleranze, con tanto di tabella che evidenzia la compatibilità dei vari alimenti. Avendo una figlia intollerante al glutine, pur non avendo prodotti dedicati, siamo riusciti sempre a trovare e combinare gli alimenti gluten free in maniera più che soddisfacente. In cucina, poi, assicurano dei percorsi che minimizzano eventuali contaminazioni. Il personale sempre gentile e professionale ci ha aiutato a vivere al meglio l'esperienza. Su tutti Valentina e Antonio, due ragazzi italiani, veramente molto in gamba.

We had pizzas which at £9 were excellent quality, better than Pizza Hut's. My son had a child's sausage and mash which was a huge portion with 3 sausages. The breakfasts are excellent with so much choice and fresh foods well presented.

Siamo stati in questo hotel nella seconda settimana di luglio, l'hotel è molto bello e nuovo, in più l'hotel è in una zona molto comoda perché é vicino alla metropolitana.Le camere sono pulitissime, le lenzuola vengono cambiate ogni giorno e la temperatura in camera la puoi decidere tu perché la camera è dotata di aria condizionata.La colazione è accettabile ed è adeguata per tutte le nazionalità, puoi scegliere di farti scaldare la brioches. I camerieri sono molto simpatici e disponibili.Consiglio a tutti di andare in questo hotel.

There was a nice girl Alexandra .All the time she smiling and is very communicative with customers and caring.she really made me feel very good.All the staff is very good and i think that matter very much in the restaurant.I wish come back very soon

To be honest - I wasn't expecting to have good food in this hotel, but was really nicely surprised!The menu is pretty diverse - from hamburgers and fajitas to fish. They have a nice kid's menu for reasonable prices (around 4,5 GBP). Very friendly staff!

Every member of staff was so helpful and pleasant,nothing was too much bother.From arriving to departing i could not fault, a pleasure to stay with great service all round.i have stayed in hotels costing 4 times as much and not had the quality of service i received here.

Breakfast is really good, and at good price if you travel with kids under 16, as the eat free, Also, restaurant is good with little kids, because has special menu, ever for real babies, as the have special dishes for 7+ months and 12+ moths.

Molto valido sia che si soggiorni nell'albergo, sia come sosta se si capita nelle vicinanze durante la visita della città.Il cibo è di ottima qualità, ovviamente rispetto allo standard inglese. Ottimi Fish and Chips, ottime specialità locali o etniche. Non aspettatevi gran che se chiedete pasta o pizza, siete a Londra!Il prezzo è stata una piacevole sorpresa, sempre rispetto allo standard locale, sicuramente competitivo rispetto ad altre soluzioni simili in città.

Well how about that. So so about the hotel but the restaurant turned out to be great. Maybe I was just lucky with my choices or the right people were on duty but the service was great and the food plentiful, reasonable (this is London!), and nicely presented. Well done!