Premier Inn Fort William Restaurant in Highland

Booked a meal deal a month ago. Day before arrival got e mail asking if we wanted to upgrade to a meal deal. Arrived to a big electronic display showing restaurant and meal deal. Told at reception no evening meals available we could have a refund. Very poor. Nearest alternative Morrisons cafe (which had practically nothing on the menue or McDonalds. Ruined our stay .

Booked a meal deal here for dinner and breakfast with our overnight stay 5 months before arriving. Received an email 3 months before arrival saying restaurant name changing but breakfast and dinner still available. Arrive to find restaurant closed for dinner - apparently permanently! Why are you not informimg customers? Also, still taking bookings for the meal deal (I checked the Premier Inn website today and it's still promoting the meal deal). I phoned central reservations and they didn't even know if the restaurant was open or closed. Unbelievable.

Terrible place we are group of 5 motorbikers booked 3 rooms with the meal deal when we checked in they said there was no evening meals and no bar, they said due to staff shortages which was a load of crap as on doing a bit of research it has had the problem since the 4th of July the previous night at Ayr you could not fault 10/10 Fort William needs a total refurb

It was closed!! Gutted!! Booked the meal deal, when arrived was told they emailed us telling us, never received that!!! Couldn’t have the evening meal, but could have the breakfast, refused both but still waiting for my refund!! Lack of communication- not good!!

We stayed at Premier Inns in Dumbarton and Fort William on consecutive nights during the past week. We were totally disgusted with the cost comparison of the two establishments. Dumbarton on a Monday stay was £64 however Fort William for Tuesday night was an eye watering £224. When asked why the answer “ it’s all about where we are”. Pathetic comment. We had a meal next door , on both nights and they were just as bad a each other. Can’t see us stopping in Fort William ageing except for evening meal at an independent restaurant which was amazing. If anyone from Premier Inn wish to offer some more sensible comment, please feel free.

First time we have stayed in Fort William. Stayed at the Premier Inn next door. Decided to eat here and bad mistake. We ordered Rump steak well done and the same medium. Food arrived only warm. Well done steak was medium and medium was rare! Then to top it all off we were asked to leave at 10pm!!! As they were closing? This is a Friday night! Very poor. Stayed in many Premier Inns and had some great nights in Brewers Fayre Pubs and never been asked to leave at 10pm. No heating on in November. Went back to the hotel to get warm. Speechless!!! Never again here. P.s Premier Inn was fine.

The staff make this place. This week we had Robin look after us. Working in the food industry must be so hard for the front liners. Yet here the staff are so accommodating. I had Gammon my wife had smothered chicken. All for under a tenner. How do they do it? Well do to you all and those in the busy Kitchen. Thanks

Had Sunday Roast a few times in this restaurant and it never disappoints, Chef James takes great pride in making sure you have exactly what you want and takes great pride in his Meats, Head of waiting is Ella who is very attentive and professional Both make your dining experience very good Definitely the best roast dinner in Fort William And good value

My wife and I decided to return to this Restaurant after visiting 5 years ago, we ordered a shared starter which came quickly was nice and hot so far so good then our main course arrived after 30 mins waiting . What a disaster I had ordered "The Chicken Dinner" it was awful Potatoes black, Chicken the same , I had another item that I cannot say what it was as it was just a cinder on the side, My wifes meal not much better except for the Carrots they where good the Gravy in the little jug had a skin on the top. Serving staff very good and apologetic sadly Kitchen staff let them down again. We left without even trying the Main course. Avoid at all cost

Seemed under staffed, waited awhile for meal to arrive, food not great. Staff were very pleasant and friendly, had to send 1 dessert back, which they replaced

Let me tell you that the fish served here is far superior to that served up in a well know establishment in Whitby Delicious The banana sponge was glorious Personally I hate those skinny chips unfortunately although I can see why they are served up at lunchtime as they are swift to fry The coffee is great but It came served in a state of the art Perspex type of receptacle which was rather soulless. For me nothing compares to holding a lovely hot cup of coffee between two hands but that’s just me. Skinny chips and Perspex cup not withstanding, I’ll be back for some more if that fish

This place was full up and we only just got in. The location is the best one could hope for. Rooms are great. They are clean, and we had a great view looking out of our window. We did not eat here so cant comment on the food.

Rooms clean and good value. Breakfast greasy, food arrived not as ordered and ridiculously long waits due to understaffing _ exactly the same as on our last visit 5 years ago. Well below normal Brewer's Fayre standards.

Came for dinner after arriving at the Premier Inn for 3 nights. We had booked a table online highlighting dietary needs these got completely ignored when host (illiana- i think) took us to the table. We only got the options to order through the app - which we tried to but couldn't due to my dietary needs. Luckily Alan, came to the rescue and sorted everything for me and my sister, making sure everything was okay for me to eat. The food was good and standard for the establishment. 1 way systems in place which staff don't follow but guests/customers do. Face masks are worn by all (unless they are exempt).

its all bad. nothing about this restaurant was good, it was under staffed to start with, so getting a drink at the bar was a case of join the very long queue of people waiting to order and pay for food, in my view the orders should be taken at your table, not a nice experience when you have had a long drive, the food itself was ok but nothing great, the staff looked so stressed and unhappy, if you are staying at the premier inn make sure you reserve a table as I saw lots of people turned away even though they had spaces, this in my book was so bad and the comments and looks on peoples faces said it all, not a very nice experience at all and nor was the big jobs vacancy sign right by where you went in, would not recommend this place to anyone

Stayed in the inn and prepaid for the breakfast. It looked and tasted like it been on the hotplate for ages. Cold bacon, dried up fried eggs, and tired looking other dishes. Perhaps chef who was sitting in the restaurant should spent a little time refreshing his service. The seater and greeter friendly and polite. The breakfast a waste of money.

Staff were happy and helpful. We used the restaurant for breakfast and were more than happy with it. Food tasted good.

Right from the start to the end the staff were friendly warm and helpful always smiling and chatty helping us with places to visit during the day and what to do at night . They knew what they were doing and were good with the other guests and very efficient

Due to everywhere been full we decided to come to the premier inn restraunt in fort william. I have never experianced a poor reastraunt like it. Tables where free and we were told to wait between 15 minutes to half an hour. We then got seated and ordered our food. Nothing major just sausage eggs and chips 3 times and mac and cheese. It took around 45 minutes until we received this and the quality of the food was terrible. The chips where luke warm the sausages seemed to be cooked and then warmed up for when ordered the only thing that was cooked decent enough where the eggs. I highly recomend this not to be a place to go for a meal as you will be highly disappinted

The staff are really helpful and friendly. Unfortunately the food is rubbish and needs overhauling. I know this is a chain restaurant so I'm not expecting 5 star food but I have been in others and had a lot better. Go into the town there are plenty of good places to eat.

The restaurant is in need of a refurb and food has gone downhill. The staff are very pleasant but there’s numerous better places in town.

As with all the pubs in this chain, you know what you’re going to get before you go in. The difference here was the staff who were efficient and very friendly.I had the haddock and the wife battered haloumi. Both came with chips and peas. We also had a lager and a soft drink for just under £27.Second time we’ve been and it’s great for pub grub and a quiet beer away from the high street.

I normally don’t eat because of the reviews in general here but had so much work to catch up on I decided to eat here, now I know why I go out (and it was tipping down out)Dinner was average, prawn cocktail was ok but the bread with it had obviously been lying out, and fridge butter, seriously??(I chose the chip shop platter) which was very over cooked, lesson learned for sureBreakfast was pretty hideous, cold hash browns, fried eggs were a disgrace (where is your multi bake tray?) enough breakfast out for 30 people and only 6 in the restaurant, hence cold food!

Food was poor for the value of it wife had fish and chips the menu stated hand battered haddock which was not very appetising The chips were over cooked or warmed up I had rump steak this was over cooked as well I like my steak medium rare This please seemed under staffed would not recommend it at all

On Friday at 7:45am, I booked a table on Saturday 0830hr. Arrived and the staff who met us just asked "which room?" and when I said, I booked online, she basically told us that she could not serve us and we had to leave! After explaining, she (reluctantly) gave us a table - why she wasn't told about our booking is mind boggling. Amazingly, there were only a few people in the restaurant when we arrived. So while I can appreciate that those who stayed in the Premier Inn might have "priority" to the tables - we weren't planning to hog any of their tables!

Having been to many Premier Inns in and around Scotland I was disappointed in this one

Fuimos a comer en el Premier Inn de Fort William, fue terrible. Tuvimos que esperar diez minutos antes de que alguien viniera a reservar una comida y luego nos dijeron que tardarían 45 minutos en comer. Reservamos la mesa y luego fuimos. hasta el bar, esperamos y esperamos que el hombre que está al lado de nosotros ya haya esperado diez minutos hasta que al final salimos del lugar no estaba ocupado un alto el personal simplemente no podía ser molestado

Within walking distance of town, station bus station. Clean and functional. As when you stay in any Premier Inn you know what you get

La segunda vez que nos hemos alojado en este Premier Inn. El hotel sigue siendo de buena calidad y cómodo, pero ahora se ve un poco cansado.

Hôtel très correct, très bon petit-déjeuner mais moyen au niveau du restaurant. Salle pas très agréable, moquette au sol et pas toujours très propre.

Nous avons dîné dans ce restaurant car nous avons séjourné à l’hôtel. Il faut aller passer commande au bar mais dans avoir la carte sous les yeux. Le serveur ne connaît pas tous les plats. Nous avons commandé des plats qu’ils n’avaient finalement pas, pour lesquels ils n’avaient pas les ingrédients. Le burrito bowl s’est avéré être une galette avec trois crudités (et pas ceux mentionnés sur la carte) sans sauce, et le saumon était bien trop cuit. Nous avons choisi d’en rire et avons donc piqué un bon fou rire mais nous de recommandons définitivement pas cette adresse...

Stayed 3 nights in April. Decent family room with view of Ben Nevis. Great breakfast and really lovely staff. Had dinner twice. Good idea to eat early and take advantage of the pre-5.30 offer, especially if you have children.

After poor bar service we sat and waited for a long time for our meals, there was eight of us. The restraint was not busy but there was a lack of staff visible. The food was awards and none of us finished our food. My boiled potatoes were grey and shrivelled, my side salad was warm and shrivelled and the pastry was burnt. I’ll not describe everyone’s meals enough said. There was no check back and no concern about all the food left when they eventually came to clear the table. I have been coming here for twenty years but will not be returning to dine.

El desayuno estaba preparado a pedido, no tuvimos que esperar mucho tiempo, mis huevos escalfados eran perfectos y hacía calor. Todo estaba bien presentado y tenía todo lo que ofrecer, definitivamente lo recomendaría y el chef que lo hizo fue el gerente, un crédito total para el personal

Your usual expectation of a national chain with clean and tidy rooms and professional staff with local knowledge, handy for the centre of town and transport links

As expected from a Premier Inn establishment. Good food at acceptable prices. If you stay at the Premier Inn and have children they eat for free

went for dinner, staff were great.. place was spotless .great place for families as they have a play area.

Man hat eine gute Auswahl an Getränken. Das Essen ist etwas gehobener Pubgrub. Ich hatte eine gemischte Platte, wo das Steak trocken war. Wenigsten kann man hier davor parken, denn die Innenstadt ist Fußgängerzone, wo man fürs Parken bezahlen darf.

Very good cooked breakfast buffet , great coffeee machine , good service , clean , pleasant di inn room

Aparte de nuestra reserva de mesa no estaba allí, todo fue bien. Buena comida, personal amable y sin problemas. La comida se servía rápidamente y caliente, que es lo que queríamos. No estaba buscando nada "elegante". Buen valor para el dinero. Tendemos a usar las recargas para las bebidas ya que ninguno de nosotros bebe vino, etc., esa máquina se rompió, pero se solucionó bastante rápido cuando destaqué el problema. Solo había una persona en el bar, por lo que a veces tenía cola, así que tal vez hubiera ayudado más personal.

Tuvimos una estancia de una noche en este Premier Inn mientras recorría Escocia. Nos hemos alojado en muchos Inns Premier de todo el país y hemos quedado más que satisfechos con la relación calidad-precio general.

Don’t do it unless you like Frozen Microwave meals food very poor quality staff are very good had the breaded mushrooms it looks good and then cut into them was just a watery mess smothered chicken was dry had to ask for sauce

Wir waren zweimal dort, da das Essen war sehr lecker ist.

Nos alojamos por una noche en PI 18 de mayo, el personal del hotel y buena, pero el restaurante de al lado era terrible, el servicio de atención al cliente inexistente, grosero y poco profesional, así que tenía un arranque, pero decidimos no quedarnos más tiempo, pero no hablaba de gerente actitud descuidada.

Typical Premier Inn restaurant, food was OK but their menus are somewhat tired. It is convenient to the hotel though even if the service was slow. Would probably look for somewhere better... it isn't much of a walk from the downtown area. Wouldn't recommend.

El hotel era excelente y el personal es muy amable y cortés, el restaurante de al lado donde se servía el desayuno y la cena no estaba. Nos ignoraron en varias ocasiones, incluyendo una vez cuando me dijo "disculpe" a uno de los empleados del bar, ella me daba directamente en luego entramos! Nos parecía ser un inconveniente. La comida estaba bien, pero tienes que hacer cola por un tiempo para tomar café en el desayuno, ya que es sólo una máquina.

Comimos oír el lunes por la noche y francamente quedé bastante impresionado. El lugar no estaba ocupado por ninguna extensión así que no hay excusa realmente, sin embargo se puede ver que es un caso diferente en temporada de vacaciones. El personal del bar era bueno, amable y competente, así como la espera en personal. Yo tenía un CLUCK Y ALCOHOL creo que se llamaba, básicamente un oso maltratado tipo pechuga de pollo hamburguesa, absolutamente magnífico, no es bueno para la cintura, pero heno soy Northerner ho. De vuelta en unos pocos meses, así que a tener de nuevo.

Ate here while staying for a couple of nights next door. There are bad write ups about the food but I have to say we all enjoyed what we had. The staff looked after us perfectly and we left full and content.

Having stayed at many Premier Inns over the past few years and eaten at their adjoining restaurants, I have never...

Vinimos aquí para una comida mientras visitaba a unos amigos que estancia en Fort William. El personal era muy servicial. Había una amplia selección para elegir el buffet temático para esa noche o desde el menú principal. La comida era encantador y una gran relación...

Es un restaurante Brewers Fayre. La comida está bien, nada excepcional, pero en la noche el servicio es tan lento. En las horas pico que solo había una chica en el hasta los pedidos para las comidas y bebidas preparación

One of many, yes. But you can be assured that the staff in this place care a lot about customer experience. I do not think I have ever had such attentive kind, polite service fro this type of restaurant before in all my 25 years of using them for my work activities. The menu is what you would expect but they CARE.Would not hesitate in staying here and using this restaurant again.

Fixtures and fittings and interior needs a complete refurbishment. Some dining chairs heavily soiled. You have to queue six deep at the bar to order drinks and food. Re organize now. There is need for more staff. Staff and manager very good and helpful. Not enough of them to run the restaurant. First night the food was inedible, so we were given free drinks. Need for more healthy food on the menu. Breakfast buffet mediocre cheep plastic toasters, which are useless. Need proper commercial toasters. Fried eggs rubbery and cold, scrambled eggs pale and watery (Bottled liquid egg mix.!) Nice bacon if you get it early. No gluten free bread available.

A nicely located place to sleep but not very picturesque. We didn't mind because we were out all day and just needed a base, in that respect it was fine. The reception staff were chirpy and informed. Breakfast is next door at Brewers Fayre pub, nice cereals and juices but the cooked food had been hanging around for a while, coffee was fresh ground.

We ate here 2 nights whilst staying at the hotel. ( 24th and 25th June 2016 ) First night they had a eat all you want chip shop special. It was cheap but everything apart from the chips was lukewarm and not very tasty. We ate the second night and chose from the extensive menu as we thought it must be better than than the buffet. I ordered the mixed grill and upgraded to include an 8oz Rib Eye. Requested medium rare and it came more than well done. I brought this up with one of the servers and in fairness they cooked me a fresh steak which was fine but there was no apology in sight for the error.Food is ok for what you pay but service is diabolical. Long waiting time to get served whether at the bar or ordering food. Staff seemed very flustered and it was not that busy. We are yet to see a smile from any of the serving staff. This was the worst example of customer relations I have seen. It wasn't just with us as we noticed others getting similar treatment. We won't hurry back.

carvery was good, always enjoy that. partner had half chicken an ribs, hardly ate it as chicken was cold. We didn't bother complaining. 2 waitresses on the floor were awful not a smile between them, def no customer service skills. the girl on the bar with her nose pierced was just lovely smiling and chatty! (maybe have a word with the small girl with the big bun!) makes all the difference having nice friendly staff.

There was a Trail Bike Meeting in the town. Held every year at the beginning of May. This makes all restaurants very busy. Luckily we booked a table when we checked into our hotel next door. The food was as you expect for a Brewers Fayre. Basically Pub Grub. They had a special offer on which was £7-95 for all you could eat on a Fish and Chips Deal. It also included chicken and will suit those with a big appetite. My husband took this offer but said it wasn't really all that tasty. Not really what I like and I opted for Chicken Caesar Salad which was very nice if rather basic.

We enjoyed the evening meal deal when we were staying next door in The Premier Inn, portion sizes same as regular menu, service prompt, recommended.

We had a great carvery here on the Sunday night, with Tennants Scottish lager on tap.They catered for the 20 of us without any problems. The restaurant was full, always a good sign and we enjoyed ourselves there tremendously

We stayed at the Premier Inn in Fort William for two nights recently. The accommodation was fine, reasonably priced and definitely good value; the reception staff friendly and helpful. Unfortunately they are let down by their adjacent restaurant, the Brewers Fayre, where we ate on the first night, but thereafter decided to skip breakfast the following morning. Although the food is actually served by waiters/waitresses there is a strange system in place – and which presumably applies to other Brewers Fayre establishments – whereby you have to order your food at the front desk/bar, where you queue up for several minutes, indicate your table number, place your order, and which is then delivered to you. The waiter was friendly enough, but the meals, while modestly priced, were hugely disappointing. I had the ‘New Yorker’ burger, which was an absolute travesty of a burger, completely overcooked, and served on a near-stale bun, and I could barely eat two mouthfuls of it. My wife had the fish pie, which was very bland, containing a lot of mashed potato but hardly any fish and, I think, just one lonely prawn. We would much rather pay a bit more for our meals instead of being served such dismal food. Some will argue that this is what one must expect in chain restaurants such Brewers Fayre, but just compare their fare with what other restaurant chains can do, at identical or near-identical prices, such as Pizza Express, where we have yet to have a disappointing meal after numerous visits in different locations.

Tip of the week. If you're thinking of going here for breakfast, pop over the road to Morrisons, honestly. We ate in the supermarket cafe three times and I had a full English one day, Eggs Benedict another and an omelette another and all are cooked fresh, hot and tasty for half or less than the price of a breakfast in this place. We also tried an evening meal in The Brewers Fayre and were not impressed, cold mash, cold peas.

On arriving in Fort William on our last day of the West Highland Way we had booked into the Premier Inn. The room was fantastic with lots of space and 2 great sized beds. We had a fantastic view up to Ben Nevis and enjoyed a really good breakfast the next morning. Yes you have to pay extra for your breakfast on top of your room but it is well worth the full breakfast price. Sets you up for the day going home or whatever you're going on to do.

Ci siamo fermati per il pranzo sulla via per l'isola di Skye. Siccome pioveva siamo entrati subito in questo ristorante. Devo dire la verità la cittadina è piccola e non credo abbia e dia molte opportunità. Questa è una tra le tante, discreta la birra ma pranzo assolutamente nella norma. Un hamburgher con patatine onesto ma nulla più.

We ate at the Brewers fayre the evening we arrived at the Fort William Premier Inn. We'd booked a table and had a short wait to be seated, however the Manager (?) apologied as he cheerfully sat us at our table. He appeared to be the only cheerful member of staff! The 2 females taking food orders were some of the most miserable looking people I've seen for a long time, in fact a man ordering next to me commented to one 'don't worry it's nearly finishing time' and she totally ignored him. The food was typical Brewers Fayre......adequate but nothing to write home about.Breakfast the next morning involved a long wait for someone to come and seat us at a table (and others as the queue got quite long). The yogurts, fruits etc needed topping up (they had run out of low fat yogurts!) and there appeared not to be the usual dried fruits and seeds to scatter onto your cereal. Not up to the usual standard for breakfast and still charged £6.25 a head.......perhaps find a decent cafe next time!

You have to go to the front desk to order food. I queued for 10 minutes, after already have been waiting for my reserved table. I had to queue again to get one more beer. 12! more minutes in queue. I had to queue again to order dessert. This time almost no waiting time :) - but then returning to my table to wait for my dessert my beer and other stuffs had been removed ! By the way: the food was okay but all in all NOT recommened.

We booked for a party of 12 for an end of holiday meal together and what a fantastic meal we had. Staff were friendly and very welcoming. Food was great and served in a timely manner - we didn't have to wait too long between courses and we were not rushed either. FANTASTIC SERVICE.

We visited Fort William In July 15 one of the most beautiful areas in Scotland. The thing that let the whole trip down was having breakfast at the Brewers Fayre. The food was not the best and the service was even worse. I was on crutches and was left standing by staff that seemed to think I was invisible. But there was worse to come the toilets were awful even though they were supposed to be inspected every hour. Never again.

Great choice of food and excellent value for money . Great choice of different foods which included a drink within the price of main meal. Drinks very reasonable. Three course meal for 2 with 2 drinks and 1 cocktail each came to £32.

Restaurant habituel de ce type d'hotel. Carte variée de pub avec prix raisonnables. Ce n'est pas de la grande cuisine, mais ca dépanne bien car les restos sont plutôt rares et ferment trop tôt..

Food was really Good a bit of a wait but it was really busy. Nice atmospere would recommend it to others.

Great value food and well worth a visit .good portion after a hard day in the mountains.I will revisit next time back in fort William

We visited the restaurant only and to say they where struggling to manage was an understatement although the guy behind the bar was great the rest of the team where almost bordering on rude the food that came for ourselves was ok my mums mixed grill was cold but my wife's was fine and the meals were come at different times which was a shame they were advertising for more staff and they do need it could do with a refit we had three small children but the play area was closed due to needing repaired

Nice place beds comfy and good factillities but you can hear the firemen next door VERY NOISY! And needs to be improved! Premier inn is a very nice and peaceful place.

Good food, clean, excellent service, no waiting. decorated for the time of year. special offers and combos at reasonable prices. Good selection of beers and lagers. Only drawback was 3 flights of stairs to toilets.

I was home visiting my family in Fort William and was looking for somewhere that would be suitable for a toddler and a 5 year old and 3 adults . An odd mix to go out for a meal . The staff were fantastic and were so patient with the wee ones and supplied portions that were not on the menu . Thanks guys for a great evening , and made my visit a pleasure

It was good value for money and very friendly staff. We only had breakfast their but overall the service was excellent as compared to other places.

I had to wait quite a while for my food after placing my order, but the food was fine. The desert (Spotted Dick) was pretty tasteless.

5 mins walk from bus and train stations and easy access to town centre. Rooms with ensuite bathrooms spotless and very comfortable. Toiletries and towels provided and choice of firm or soft pillows. Free wifi for 30 mins per day. Very quiet with extremely helpful and friendly staff. Will be back

Good coffee, reasonable prices. Staff was friendly, plenty to choose from. They also serve dinner and had beer available. We didn't get to try it.

Un bon restaurant à l'entrée du centre ville, l'adresse nous a été donnée par le B and B , carte des plats et carte des vins complète pour un prix modéré avec en prime un accueil sympa

Pretty average stuff really, nothing flash but then I was not expecting that. The service was nice and friendly and the food arrived fairly promptly. Breakfast was again okay, very busy and the staff seemed a little over worked and understaffed. I would have preferred more fruit choices at breakfast but there was a reasonable choice in offer.

A reasonably priced pub/restaurant with a great view over the loch, Great for a drink as the prices are good but the food is not home made and as there are many other places in the area that do home cooked food I personally would not pay for micro waved/frozen food when I can go elsewhere for similar prices. However the staff were very friendly and helpful. Go for a drink but eat elsewhere/

To find this place, take the roundabout to Morrison's at the end of town, and drive round the back of Macdonalds. There's no sign until you get there - presumably Fort Bill's worthies would rather you didn't know that there was a chain pub here.....This place has its uses: the restaurant is reliably open over good hours, and in my experience deals very well with the volume of customers. It serves all things to all men with a fine range of food. It's nothing special, but its not trying to be flash, just good value - and there for you with nosh and friendly staff.I went there off the hill on a baking hot day, and the staff recommended the 'bottomless' soft drinks. You get a glass, and fill it from the machine with pepsi and such like until it comes out of your ears if you want. All for the price of a regular drink - about £2.20 ish give or take 20p if I recall. Anyway, phew what a scorcher, it was just the ticket.

Ate here on way up to Skye and he brides on business and pretty good.Service a wee bit slow but happy to wait food was fine and did the job.

Lovely restaurant, good value food, friendly staff, popular location, had to book/ reserve table. Good service. Warm and clean. Staff hard working. Good range/ choice of menu.

Me and my husband stayed at this premier Inn as we thought this would be perfect for our stay after we previously stayed at premiere Inn down in high Wycombe. We were so wrong to stay here. We arrived and the room was 32 degrees with no available air con and the smallest fan that didn't cool the room down enough. We went to get settled at 11pm and found dried blood on the bed sheets and the cover. The staff were brilliant and changed them for us however the last thing I thought I'd be doing on holiday was helping change my own bedding. Hardly slept the first night due to the heat and checked the temp which finally came down to just 28 degree's. The next night my husband noticed that the bed was ready was to fall apart if we slept on it, we were that exhausted after our day out so ended up with one on the floor and one on the couch so again another restless nights sleep. The plug socket was also taped with gray tape which was very unsatisfactory. I will from now be more careful over what premier Inn we stay in if any after this last trio. Very disappointing service and very displeased customer of this hotel.

Stayed here for two nights, the rooms are clean and comfortable, choice of medium or soft pillows. We both slept very well. Staff are very friendly and helpful.

Struggled to keep the breakfast buffet full, full for dinner unless you book, slightly racist behaviour from one staff member, the rest helpful but overwhelmed. Prefer Morrison's supermarket cafe across the road - lighter and cheerier. Or McDonalds across the car park even. Aaaaargh.

Staff were pleasant and helpful and the food was the normal Brewers Fayre pub grub, perfectly acceptable and good value for money. A good selection on the breakfast Buffett.

I always love staying at the Premier inn's and this one was no exception. Quality beds and rooms and not a defect in sight! the inns are excellent but albeit a little pricey than what we are used to in Manchester but your in Scotland so stop moaning! 1 night at the Inn 2014 April will set you back around £140 for one night to rest your weary head on a premier pillow. But then premier does mean the best / better than the rest so...

We had dinner here on Good Friday it was really busy.The meal was lovely just enough on your plate. Some people opted for the all you can eat fish and chips.

Excelente local para experimentar a culinária típica inglesa, a preços bem atraentes. As opções infantis são muito boas.

Very nice breakfast food and a nice atmosphere to come back to after a day in the mountains. Kids loved the evening buffet menu which was excellent value for money. Dave worked very hard and his presence every evening ensured that table reservations were efficient and orderly. He was very welcoming as were all of the staff. Basic pub grub in clean surroundings.

We went here because we were too tired to head off into town that evening, and didn't have very high expectations, but this was still disappointing. Being vegan, we know there is a limited choice for us, but the only non-alcoholic drink not full of colourings etc was the bottled water at 2 quid a pop. On the menu the only vegan food was jacket potato with beans (not served after 6pm!) and the Chinese buffet on that night. We asked if the vegetable dishes were vegan-friendly and the staff started checking the meat dishes on their list to find out. They proudly announced that the chicken curry didn't have egg in it, and the beef no milk, at which point we just about gave up. We gave the Szechuan vegetables a try but they were fairly tasteless and included some pretty dingy mushrooms. Noodles in the vegetable chow mein had obviously been standing for hours and we suspected they had egg in them. The staff were friendly enough, but especially the manager should have had better training (when I was in the pub business, it was standard for even supervisors to do stints in the kitchen and be acquainted with the main dietary groups).

We stopped in Fort William from Loch Lomond on the way to Aberdeen via Glencoe & Loch Ness, and arranged by our tour operator to have lunch in this Premier Inn. There was nothing special with the food (chicken again with the mashed potatoes) and our two boys started to ask whether in Scotland there was no other food than chicken :-( Fortunately, the scenery in Fort William was really awesome so that every body in the group were more interested to take photo's than eating up their lunches .......

Stayed at the Premier Inn and we went for an evening meal, how can they get the basics wrong, had Pork Chop, with peas, mashed potatoes, and gravy. Pork Cop was a big bone with about five mouthfuls of meat, peas were cold, gravy insipid, supposedly hot food on a cold plate. Only redeeming feature was my wifes sausage egg and chips was much better.

Having had an excellent and large lunch in Mallaig, we wanted something light. The platter for two was ordinary, the puddings unexciting. Service was ok. Bizarrely, help yourself coffee!Somewhere to go if you want a reasonably quick, moderately priced average meal.

Ate here for a quick bite to eat after a day in Mallaig. Service was ok and fairly quick but the food tasted bland (we had the fish platter for 2). During the night we felt a little queesy but we weren't ill. I personally put this down to poor quality and overly greasy food. I have eaten at Brewers Fayre before and been perfectly happy, but not here. I would go to the MacDonalds next door !!

You won't be. Rubbish service and food. This is one of worst premier inn restaurants we have been to, clearly better training needed and some sort of system for staff to follow. Starters arrived separately

Service good. Food absolute poop. Defs microwave technicians at work. Man alive.