Based on 562 opinions finded in 1 websites
Based on 562 opinions finded in 1 websites
Nº 267 in 545 in Cheltenham
Opinions
We stayed one night at.the hotel. The room was very good and comfortable but unfortunately the breakfast was very poor, i.e. inedible overcooked fried eggs and insipid unappetising bacon. The breakfast was definitely not worth the £10.99 per person.
Merle Scarrett . 2024-12-29
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Look just a great place to stay awesome people If you are a ACCOR member and want an alternative that means something in the UK, go for Premier Inn
michael boyd . 2024-12-16
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Yes its a budget hotel but the room was very tired and drab looking. The bathroom needed a good clean and had stains on the skirting boards and black mould around the shower. Water pressure out of the tap was pathetic. That being said, the staff were friendly and helpful. The breakfast was also OK.
Cameron Brown . 2024-12-12
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Excellent value hotel close to the station and with a large free car park. The staff were really helpful, especially the friendly people on breakfast. The rooms are a bit tired, but large, clean and with all you need. Checkout time is later than most hotels which is helpful.
Richard Noakes . 2024-12-03
MORE AT Google
Not great now that TGI Fridays has closed down. Nowhere close by for a meal and a drink. WiFi extremely slow.
Joe C . 2024-11-19
MORE AT Google
Great location near 2 petrol stations, and local to motorway network. Pleasant staff on the front desk. The room was big, airy and clean, shower was hot with 3 towels, soap dispenser by the sink and in the shower, and plenty of plugs. The only thing I was missing was a USB socket, but they may of had spare USB plugs at the desk. Aircon if needed and hot drink facillities.
Alan Staton . 2024-11-04
MORE AT Google
Nice hotel. Not too far from the motorway or town centre. Is also in a very peaceful area which is nice. Very pleasant stay.
Chris Warburton . 2024-10-29
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Good location and great breakfast. Note that there is a very loud train line at the back.
Austin Platt . 2024-09-27
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Ideally placed for access to Cheltenham town Centre.
Dave Norton . 2024-09-07
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Couldn't go lower if you tried!
John Dolias . 2024-07-25
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Half decent hotel, accommodating helpful staff who agreed to help us and re-freeze our cool blocks for tomorrows outing at the RIAT Airshow, the room was quiet and functional, just what we needed. Now, what stands out was the breakfast we had the following morning, wow, fantastic, well cooked, well presented kitchen and staff, the chef who greeted us is worth his weight, do not let him go
Anon Client . 2024-07-24
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Just had the best night's stay and sleep here 7th/8th June 2024. Great welcome and fast check in; a standard but very comfortable room (8 hrs sleep solid); lovely continental breakfast (extra but def worth it); and great staff and service - special shout out to the breakfast room staff who were particularly helpful and cheerful. Great for travellers being 5 mins walk from Cheltenham Spa Station & on the A40, but slightly out from the town centre. Thanks for a great stay y'all!
Mark C . 2024-06-08
MORE AT Google
Great customer service, rooms clean and a good location.
D Phillips . 2024-06-03
MORE AT Google
Visited many times, most recently: 01-03/03: have stayed in other rooms over the years but now I’m disabled we have the accessible rooms which are larger and have wet rooms for easy access. The beds are always comfortable and the accessible ones are even bigger I think. The hotel is quiet. The air conditioning didn’t work though. It’s annoying there are not many plug sockets and they’re so low on the floor for an accessible room- raise these! Also the remote control is never cleaned in a hotel- we always have a plastic bag to put it in and use! The other issue I have with this hotel are the lack of disabled parking spaces, they only have 4 and they’re always taken. There should be a space per accessible room for when disabled customers are staying. I have to use one of the two spaces owned by TGI Fridays and they’re at an angle and very small. Prices are not competitive these days- long gone are the £49 rooms.
Sophy Norman . 2024-03-07
MORE AT Google
Lovely staff, clean rooms. Chef was especially friendly. Close to deya brewery which is well worth a visit.
Mr G . 2024-03-03
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Arrived and checked in very quickly. Friendly gentleman on the reception who was helpful, before heading over to TGI Fridays for tea.
Jemma B . 2024-03-01
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A disappointing start arriving just after 2pm in the pouring rain to be told we couldn’t check in until 3, without paying an extra £10. We sat in the car for half an hour then were allowed in at 2.45. The heating didn’t work until we went back down to ask but then it was lovely and cosy! Plenty of hot water, nice powerful shower and a really lovely breakfast room with superb service from Joel (who cooks to order) including all kinds of eggs for the cooked breakfast and gorgeous porridge for the continental. There’s nowhere nearby for breakfast so eating in a good choice.
Sarah Lamballe . 2024-02-23
MORE AT Google
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Shockingly bad Sunday lunch - beef was like shoe leather, the veg option was like a burned slipper with brown water: filo with burned black lines on it filled with 3 or 4 slimy mushroom slices. We sent it all back. The staff handled it well, especially the assistant manager. How this place is getting rated highly for Sunday lunch is completely beyond me and shows just how rubbish Tripadvisor has become. We're not from Cheltenham, and this soured our visit.
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