Premier Inn Cheltenham Central (West/A40) hotel in Cheltenham

Great Christmas break here. Comfortable and lovely staff esp in breakfast room a mention for Joel and Cynthia, both went above and beyond at this very busy time of year.

A small but perfectly formed Premier, 5 minutes walk from the train station. Very easy to find, roughly 15 minutes drive from the M5 on good A roads. Check in was simple guided by friendly staff, even though they knew how many check ins they would have to deal with on the same day. Room was very clean, very quiet and all you'd expect. I stayed for two nights with no issues at all. Breakfasts were great and very welcome after two nights excitement at a local pub. Saturday morning was topped by Sunday when everything was available on request and piping hot. A special mention has to go to Joel in the kitchen. Polite, friendly, attentive and obviously took great pride in his work. I wouldn't hesitate in staying there again or recommending it to everyone.

An excellent 2 night stay for a gig Weekender. Only a 10 minute walk from the venue (Steam & Whistle), couldn't have been closer if we tried. No hotel stay is complete without breakfast, and it really did not disappoint. The staff were lovely especially Joel who made sure we had everything we needed. Thankyou!

We stayed 1 night on 15th January 2025. Lovely welcome by Mark on reception friendly & professional. Lovely clean warm room comfortable bed great nights sleep. Lovely selection at Breakfast & was nice to be given a choice of how we would like our eggs by Joel who was very friendly happy chef.

It’s fine. Had parking. Inexpensive. Half an hours walk from anywhere you’d want to go in Cheltenham but good value if you just need to crash for a night and want a comfortable bed

Great location with big free car park. Saw the legendary Joel at breakfast. Fantastic setup and food. Everyone enjoyed the stay.

We stayed one night at.the hotel. The room was very good and comfortable but unfortunately the breakfast was very poor, i.e. inedible overcooked fried eggs and insipid unappetising bacon. The breakfast was definitely not worth the £10.99 per person.

Look just a great place to stay awesome people If you are a ACCOR member and want an alternative that means something in the UK, go for Premier Inn

Yes its a budget hotel but the room was very tired and drab looking. The bathroom needed a good clean and had stains on the skirting boards and black mould around the shower. Water pressure out of the tap was pathetic. That being said, the staff were friendly and helpful. The breakfast was also OK.

Excellent value hotel close to the station and with a large free car park. The staff were really helpful, especially the friendly people on breakfast. The rooms are a bit tired, but large, clean and with all you need. Checkout time is later than most hotels which is helpful.

Not great now that TGI Fridays has closed down. Nowhere close by for a meal and a drink. WiFi extremely slow.

Great location near 2 petrol stations, and local to motorway network. Pleasant staff on the front desk. The room was big, airy and clean, shower was hot with 3 towels, soap dispenser by the sink and in the shower, and plenty of plugs. The only thing I was missing was a USB socket, but they may of had spare USB plugs at the desk. Aircon if needed and hot drink facillities.

Nice hotel. Not too far from the motorway or town centre. Is also in a very peaceful area which is nice. Very pleasant stay.

Good location and great breakfast. Note that there is a very loud train line at the back.

Ideally placed for access to Cheltenham town Centre.

Couldn't go lower if you tried!

Half decent hotel, accommodating helpful staff who agreed to help us and re-freeze our cool blocks for tomorrows outing at the RIAT Airshow, the room was quiet and functional, just what we needed. Now, what stands out was the breakfast we had the following morning, wow, fantastic, well cooked, well presented kitchen and staff, the chef who greeted us is worth his weight, do not let him go

Just had the best night's stay and sleep here 7th/8th June 2024. Great welcome and fast check in; a standard but very comfortable room (8 hrs sleep solid); lovely continental breakfast (extra but def worth it); and great staff and service - special shout out to the breakfast room staff who were particularly helpful and cheerful. Great for travellers being 5 mins walk from Cheltenham Spa Station & on the A40, but slightly out from the town centre. Thanks for a great stay y'all!

Great customer service, rooms clean and a good location.

Visited many times, most recently: 01-03/03: have stayed in other rooms over the years but now I’m disabled we have the accessible rooms which are larger and have wet rooms for easy access. The beds are always comfortable and the accessible ones are even bigger I think. The hotel is quiet. The air conditioning didn’t work though. It’s annoying there are not many plug sockets and they’re so low on the floor for an accessible room- raise these! Also the remote control is never cleaned in a hotel- we always have a plastic bag to put it in and use! The other issue I have with this hotel are the lack of disabled parking spaces, they only have 4 and they’re always taken. There should be a space per accessible room for when disabled customers are staying. I have to use one of the two spaces owned by TGI Fridays and they’re at an angle and very small. Prices are not competitive these days- long gone are the £49 rooms.

Lovely staff, clean rooms. Chef was especially friendly. Close to deya brewery which is well worth a visit.

Arrived and checked in very quickly. Friendly gentleman on the reception who was helpful, before heading over to TGI Fridays for tea.

A disappointing start arriving just after 2pm in the pouring rain to be told we couldn’t check in until 3, without paying an extra £10. We sat in the car for half an hour then were allowed in at 2.45. The heating didn’t work until we went back down to ask but then it was lovely and cosy! Plenty of hot water, nice powerful shower and a really lovely breakfast room with superb service from Joel (who cooks to order) including all kinds of eggs for the cooked breakfast and gorgeous porridge for the continental. There’s nowhere nearby for breakfast so eating in a good choice.