Premier Inn Cheltenham Central (West/A40) hotel in Cheltenham - Phone Number, Reservations, Reviews

Ideally placed for access to Cheltenham town Centre.

Couldn't go lower if you tried!

Half decent hotel, accommodating helpful staff who agreed to help us and re-freeze our cool blocks for tomorrows outing at the RIAT Airshow, the room was quiet and functional, just what we needed. Now, what stands out was the breakfast we had the following morning, wow, fantastic, well cooked, well presented kitchen and staff, the chef who greeted us is worth his weight, do not let him go

Just had the best night's stay and sleep here 7th/8th June 2024. Great welcome and fast check in; a standard but very comfortable room (8 hrs sleep solid); lovely continental breakfast (extra but def worth it); and great staff and service - special shout out to the breakfast room staff who were particularly helpful and cheerful. Great for travellers being 5 mins walk from Cheltenham Spa Station & on the A40, but slightly out from the town centre. Thanks for a great stay y'all!

Great customer service, rooms clean and a good location.

Visited many times, most recently: 01-03/03: have stayed in other rooms over the years but now I’m disabled we have the accessible rooms which are larger and have wet rooms for easy access. The beds are always comfortable and the accessible ones are even bigger I think. The hotel is quiet. The air conditioning didn’t work though. It’s annoying there are not many plug sockets and they’re so low on the floor for an accessible room- raise these! Also the remote control is never cleaned in a hotel- we always have a plastic bag to put it in and use! The other issue I have with this hotel are the lack of disabled parking spaces, they only have 4 and they’re always taken. There should be a space per accessible room for when disabled customers are staying. I have to use one of the two spaces owned by TGI Fridays and they’re at an angle and very small. Prices are not competitive these days- long gone are the £49 rooms.

Lovely staff, clean rooms. Chef was especially friendly. Close to deya brewery which is well worth a visit.

Arrived and checked in very quickly. Friendly gentleman on the reception who was helpful, before heading over to TGI Fridays for tea.

A disappointing start arriving just after 2pm in the pouring rain to be told we couldn’t check in until 3, without paying an extra £10. We sat in the car for half an hour then were allowed in at 2.45. The heating didn’t work until we went back down to ask but then it was lovely and cosy! Plenty of hot water, nice powerful shower and a really lovely breakfast room with superb service from Joel (who cooks to order) including all kinds of eggs for the cooked breakfast and gorgeous porridge for the continental. There’s nowhere nearby for breakfast so eating in a good choice.