Premier Inn Chelmsford (Boreham) hotel in Chelmsford

Lovely clean comfy rooms , BUT it was the staff that made this stay exceptional. Staff were helpful and warm and friendly and they made such a difference . Special mention to Harry who was on front desk who was so helpful after we had had a long journey travelling with children .

I visited premier in just for the breakfast, very good food cooked with care. Very friendly and helpful staff. Continental all you can eat breakfast, tea and coffee bargain for £10.99

Wayne at reception was absolutely amazing during our stay on the weekend. Also thanks to Nadisha (Nads) who was super helpful on the phone prior to our trip. Very friendly staff at breakfast too who really looked after our specific dietary requirements. Thank you : )

Very creaky floorboards means that you can hear every movement of the guest above. Clearly not enough sound insulation between floors.

Terrible breakfast. I feel sorry for the staff having to work in that heat. They have 1 oven to cook a full English for the masses. No chance of having everything ready at the same time. The staff in the kitchen and front of house were brilliant. Shame on you management for a pathetic kitchen set up.

Handy location for traveling with work. At major road so busy with traffic. But window closed and screen muffle it enough to get a decent night's sleep. The Grange next door I'd friendly pub and food very good

Sam who worked in the Breakfast area was very helpful, polite, professional and enhanced our stay. A real genuine friendly Lady and is a real asset. Your bedding and pillow was excellent! PLEASE PLEASE have toilet rolls and not little sheets in your rooms!!!!!!!!!!!!

This Premier Inn has its own in-house breakfast restaurant. The staff were excellent. We wanted scrambled eggs, but there was only enough for one person. The chef offered to cook some fresh and brought it to our table. There were plenty of charging points situated on a breakfast bar seating arrangement as well as bedside USB points next to the bedside in our room. We were attending a service at the Chelmsford Crematorium, and this Premier Inn was ideally situated for our needs. Would definitely stay again.

I stayed here with my girlfriend over the weekend as part of a wedding party and it was absolute chaos. They had installed a new booking system, which meant about 20 of our party took over 2 hours to check in and this was at 1am (my girlfriend and i were part of the evening and so we checked in mid afternoon, THANK GOD). A few of them I don't think ever checked in as I saw one of them asleep on his bags in the reception at 4am. All were told there was no booking under their name, even though they all had booking references, and had paid for a room! The guy had absolutely no clue what he was doing and to be honest at one point he ran away for about an hour leaving everyone in the reception at 2am with no room and nowhere to go. I was appalled at the way it was handled, and I would be very careful about staying here if you are planning on checking in late. The couple of redeeming features were that breakfast was really good, 7 - 11am and good quality. The shower was also decent but the TV was rubbish and really really slow. Holy @%! Premier inn, I have never seen anything like that, absolute carnage and I hope they all got a full refund.

We booked in to this Premier Inn as a extended family (8 in total with 3 rooms)..It was very easy to find and situated close to where we wanted to be. Welcome was good, rooms as usual to a good standard. We all stopped 1 night and had a good night's sleep.