Based on 1.401 opinions finded in 1 websites
Based on 1.401 opinions finded in 1 websites
Nº 241 in 573 in Chelmsford
Opinions
Just went there for a meeting. Easy to get to. Nice looking place.
stuart tinham . 2025-03-10
MORE AT Google
Great food, fantastic atmosphere, and an amazing team. Mel and the rest of the staff were brilliant, making our dinner a truly enjoyable experience. We’ll be returning for sure!
John Bags . 2025-03-07
MORE AT Google
Had a lovely Friday evening dinner, Mel was our server and she was great, really friendly and made us feel very welcome!
guestlistgirl . 2025-03-07
MORE AT Google
Part of the Chef and Brewer chain of pub restaurants. Good food and pleasant surroundings, friendly attentive staff on hand to help. Decent prices, plus they accept Tesco clubcard reward vouchers. This particular restaurant is partnered with the Premier Inn next door so could potentially be busy at breakfast time. We had a return visit and were expertly looked after by Mel, who was attentive and very pleasant. Food was great as usual.
Paul Brooker . 2025-03-07
MORE AT Google
We booked to come here for a birthday, Granted I did book at the end of January . The whole restaurant was over capcity trying to seat as many people as possible obviously for the £££ BUT the food took well over an hour to come out. We ordered our food and deeply disappointed the sea bass was more like sardines. The lamb shank shepards pie was supposed to come with creamy cheesy mash but tasted like Smash but don't get me started on the vegetables, they were not cooked but been dumped under a heater and made them very very chewy and dry. Childrens burger was literally a burger cut in half no cheese or sauce. We have all agreed not to come back again.
Katy Howard . 2025-03-07
MORE AT Google
Had a great time, food was really good had the pork belly and the cheese and bacon burger so worth it!! Mel was so sweet and helpful!
Kristina . 2025-03-05
MORE AT Google
Great service from Mel , very attentive to our needs , great food , great atmosphere and will be back for another Sunday roast
Ian Potter . 2025-03-02
MORE AT Google
Great place to eat and drink, best service I’ve ever had, staff were amazing and very hard working
steve perkins . 2025-02-26
MORE AT Google
Unfortunately not enough staff, manager took the morning off, knowing that he had a large booking Saturday morning. Staff on duty were really helpful and did there best under the conditions. But the pub does need more staff or to find a new manager that knows how to run pub, we won't be returning after waiting over an hour&half to get our lunch.
Andrew Robinson . 2025-02-26
MORE AT Google
The grill was off due to a fire 🔥so I couldn't have a steak or the mixed grill. I'm very disappointed . Had to settle for the ham hock, which, as you can see from the photos, was not the most appetising even with the sprigg of rosemary. I wouldn't recommend this place, which is a shame as the service was okay.
tim hoult . 2025-02-25
MORE AT Google
5 of us ate 2 vegetarians, 1 child . Manager Cam is really helpful and always friendly, Good choice for vegetarians,
Cheryl Alliston . 2025-02-22
MORE AT Google
Enjoyed a superb meal with friends. Very friendly staff. Great food. Highly recommended. Conveniently close to the A12.
tim wardley . 2025-02-22
MORE AT Google
Had an absolutely terrible experience here today and will never return. Booked Sunday lunch for 3 pm for 3 people. Online there was a lot of availability so didn't think they could be excessively busy. On arrival had a drink while waiting for table to be cleaned. We were seated fairly quickly and our order was taken. Two roast trios and one meat pie. Trios were ordered with beef well done. It was 55 minutes before the food arrived and the waitress said they were beef. On correction she said they're trios and the other meat was underneath but the crackling was missing. There was 1 small slice of meat and the beef was very pink. As we were starving we decided to eat and leave the meat but at the first mouthful, the meals were cold! Called over the waitress and she took them away to be heated. They were returned and on the first mouthful my daughter had to spit out the contents. There was something in her food that looked like a plaster and smelt strong, like petrol. Pushed our plates aside and called the waitress who looked at the foreign body and took the plate away. She returned saying the chef thought it was the outer skin of a garlic clove, but it certainly didn't look like it. She said she would deduct the meal price but we didn't want to pay for any of the food as we hadn't eaten it. The manager came over who's attitude was unbelievable. He seemed to find this funny. He said he didn't know how the meals were cold as the kitchen is hot! He said the long wait was because they were busy. He then asked if we wanted to see the dessert menu to which I replied, what an sit here for another 3 hours. We left very hungry and just paid for drinks. If a restaurant has a wait of an hour, bookings should not be taken and customers should be told of this The standard and layout of the food was very substandard. A lot of cabbage thrown on, 4 small potatoes. No offer of sauces such as apple or cranberry. And unexplained foreign bodies in food. The entire experience was horrendous. The staff and manager are definitely not customer service trained. I will never return.
toni hazlewood . 2025-02-16
MORE AT Google
Nice pub, good selection of food at reasonable prices and fairly portioned. The beef Wellington special was nice but was more of a pie with beef filling
Emma B . 2025-02-16
MORE AT Google
Nice venue, decent service. Great tasting food. Easy to access with parking available outside. The food ordered was extremely delicious and the portions are good size. The deserts are very tasty. The service is fine, just what you expect. Overall good experience.
Noaman Islam . 2025-02-10
MORE AT Google
Our server Leah was excellent. Very busy night, some waiting, possibly short staffed but Leah kept things ticking over under pressure with a smile and a cheery disposition.
Graham Cockburn . 2025-02-08
MORE AT Google
Lovely food and great service! Mel looked after us and she was absolutely amazing!
Leah Morrell . 2025-01-29
MORE AT Google
Good to see a pub busy. Most tables full but the empty ones were full of uncleared plates. Walked to bar ready to wait as its busy- no reaction from bar person. Waited at bar- no reaction of any kind from staff walking past. Tried to get response from behind bar- a " with you in a second" would have justified a wait. The Marketing team is great to get a nearly full pub. The Service team needs some basic training. No reaction as I walked out and found a pub wanting to welcome customers And perhaps an extra star for Cameron stepping forward and explaining why they were not good😉
Ian Mcdonald . 2025-01-27
MORE AT Google
Had a great 4 course set meal for Burns Night last, good attentive waitress (thanks Jacqui) good price too. Venison was brill
Graham Clelland . 2025-01-24
MORE AT Google
Food was amazing- possibly best steak I’ve ever had!!! Shout out to Pete the chef - very talented!!! and Mel our server was super friendly and helpful - Cam the manager gave us great advice about the wine 🥰❤️ will definitely be back
Denise Collins . 2025-01-20
MORE AT Google
Really wonderful food, great hashbrowns, brilliant portions, fairly slow service but wasn't too bad, nice lighting and a warm fire.
Joshua Godwin . 2025-01-19
MORE AT Google
Good food,good service what more could you want.
Nicola Carter . 2025-01-18
MORE AT Google
We have a lovely meal, service was great and the restaurant was lovely and my request for a quite table was amazing
Kelly Williams . 2025-01-17
MORE AT Google
Had a large table of 16, food was lovely, service was brilliant. Ellie made our evening superb. Will definitely be coming back
Zak Foreman . 2025-01-15
MORE AT Google
Food was very good, very accommodating to the children. Great atmosphere and felt very welcome
Freddie Jefferies . 2025-01-11
MORE AT Google
Lovely place to go for a drink and a quick bite
Chris Smith . 2025-01-10
MORE AT Google
We had an absolutely fantastic experience at The Grange! The atmosphere was warm and inviting, the food was outstanding, and the service was top-notch. A special shoutout to our waitress, Mel, who truly went above and beyond to make our evening perfect. Her friendly demeanor, attention to detail, and genuine care made all the difference. She was attentive without being overbearing and ensured everything was just right. If you're looking for great food, excellent service, and a welcoming ambiance, The Grange is the place to be. We’ll definitely be back soon!
Josh . 2025-01-08
MORE AT Google
Jac was superb in seeing to our every need. A great lunch and great environment to catch up with friends.
Lisa Yip . 2025-01-05
MORE AT Google
Mains were nice, desserts were very average. The apple pie didn't much resemble an apple pie. A thin layer of pastry acting as a bowl for what was pretty much apple puree. Very odd. Was a very nice evening however, tables aren't too ontop of eachother and the staff were lovely.
Emily G . 2025-01-04
MORE AT Google
Really enjoyable experience, great food and a decent choice of beers 🍻 👌
Luc Forlorn . 2024-12-30
MORE AT Google
We often come to the Grange. It has such a lovely atmosphere with warm, welcoming staff. Today we were served by Mel who really looked after us. Lovely food, thank you.
Stephanie Hilder . 2024-12-29
MORE AT Google
Some friends and myself went to the Grange in Chelmsford for a Christmas meet up/dinner on Monday the 23rd of December and had a wonderful time there. We enjoyed our food and felt the meals were well portioned, though at times we felt the communication with food was off as we were receiving our mains while still eating our starters, but overall we weren't unhappy about this. Our server Mel was very lovely and kind and making sure we had what we needed for the table while also checking we had enough drinks throughout the evening. The atmosphere is very cosy at the Grange which we personally loved and plenty of options for different styles of seating if we wanted to return for a different occasion. Thank you Mel and the Grange for a wonderful meal!
Danielle Payne . 2024-12-28
MORE AT Google
Had a nice meal with family. Our waitress Jac was lovely.
Emily . 2024-12-28
MORE AT Google
As usual we all enjoyed the food and felt very comfortable in The Grange. The staff are always friendly and accommodating and Kim (Mary) was, as always, very pleasant and caring. Thank you. We look forward to returning in 3025. Happy New Year!
wayne robinson . 2024-12-28
MORE AT Google
Really enjoyed the excellent service and food
Andy Stenhouse . 2024-12-24
MORE AT Google
Food was ok but took a very long time between courses. It wasn't very busy so I can't imagine it was rushed in the kitchen. Nice venue that has the potential to improve.
Gary Sutton . 2024-12-23
MORE AT Google
We were served by Kim and she was so lovely! Thank you for a great experience, Kim.
Rosie Ellis . 2024-12-23
MORE AT Google
Served by Leah, who was very helpful and made our experience delightful. The kids were looked after and nothing was a problem. Had breakfast with santa and will definitely be back. Food was great.
Daniel Tredget . 2024-12-21
MORE AT Google
Pleasant and welcome service by Jacqui. Great customer service.
Joe Kochan . 2024-12-20
MORE AT Google
We visited for Breakfast With Santa. The breakfast menu was good - lots of choice without being overwhelming, and when the food came out it was hot, well presented and delicious. It was nice to see some dishes beyond the usual English breakfast offerings, and little touches like the smoked hollandaise on the Benedict elevated things. it was not clear on the menu that you could add items to your order, but the waiting staff were really accommodating when we asked. The service was a little slower than usual, but completely understandable given we were at a busy event, and the waiting team did an excellent job. The stand out moment for me came when my 6 year old started crying when her breakfast came out because it had baked beans and they were touching everything. The waiter didn't even hesitate, was really kind to her, and whisked away her plate to replace it. The whole event was so well organised, and even though they were busy, we felt neither rushed nor neglected, and it had been well planned. Our table has crackers and activity sheets on it, and a pre-printed letter to Santa template. Once you had eaten breakfast, you were taken to a quiet area to meet Santa - we were kept informed, once we had finished eating, we were told when it was our turn next. The Santa meeting was lovely - there is no queue, so you don't feel hurried, and he took the time to have a good chat with the children - importantly for me, there was no talk about naughty/nice. We were given two gifts, one to unwrap at home, and one to open sooner, and I was impressed with the quality - no plastic tat. Santa also took the time to mention that he would do his best to bring the presents he had been asked for, but couldn't promise, and would definitely bring something nice for them. (Just as well as my youngest wants to go and live in Ryan's World for her present!) Santa also asked if we would like photographs at the end, and we didn't feel rushed at all. This was our first year at the Breakfast with Santa experience, and we will be booking again next year.
Mimi Claxton . 2024-12-17
MORE AT Google
A very nice cozy family friendly pub, good food and drinks, friendly staff, good decor, nice terrace and subtle music playing all around the pub,I recommend a visit.
Scott Payne . 2024-12-17
MORE AT Google
Jac was a very polite waitress and helpful and good fun. Good food and nice atmosphere!
lucie kenny . 2024-12-15
MORE AT Google
We were served by Mel who was friendly & helpful with a smile on her face. Lovely food & great atmosphere, very Christmassy ✨
Sallyann Maybury . 2024-12-14
MORE AT Google
Wonderful and comfortable restaurant, delicious food, and amazing service from Jac! Their Sunday roast is perfect.
Curtis Harrington-Iñesta . 2024-12-10
MORE AT Google
Lovely food and atmosphere! We had Mel serving us and she was really nice and very attentive! loved the bakewell tart it was very yummy
Emily Baker . 2024-12-10
MORE AT Google
First time, Had the mixed grill and salted caramel sundae for dessert, was delicious and our lovely server Mel looked after us! Thank you Mel 😄
Ash . 2024-12-10
MORE AT Google
Lovely festive meal at the grange! Great food and wonderful service from our waitress Jac! So friendly and kind! Thank you!
Sarah Robinson . 2024-12-08
MORE AT Google
Good food need more staff was busy.
Chris Browne . 2024-12-08
MORE AT Google
Served by Mel very friendly and had a laugh with her
Bill Hartmann . 2024-12-06
MORE AT Google
A great pub with good service and good ale.
Steve Hars . 2024-12-04
MORE AT Google
Fabulous meal and great service from Jac
Ellane Farmer . 2024-12-03
MORE AT Google
Great food and great service from Jac!
Lauren Dobinson . 2024-12-03
MORE AT Google
I always enjoy going there , parking easy , that's during the day , food good , atmosphere layed back and friendly , also dog 🐕 friendly .
nigel davies . 2024-12-01
MORE AT Google
Wanted one glass of Prosecco, list says that’s possible but when you ask they only sell by the bottle. Shouldn’t be allowed to list it as a glass if it’s not actually available.
Steve Davis . 2024-11-28
MORE AT Google
Starter of garlic mushrooms was only luke warm with not very nice sauce, little taste of garlic served on soggy bread. Main course of mushroom pie had mushy carrots and raw broccoli with it. As with starter, only luke warm. Sherry trifle was nice. Charge of £70 for 2 meals and 1 drink each for me and my wife was not justified.
Mike Lane . 2024-11-27
MORE AT Google
We meet with family at the grange. We had a great welcome, service from our waitress Mel was excellent she made sure all was ok with every thing, didn’t hound us but did ensure we had what needed and wanted, didn’t wait for any thing long. Food was outstanding, hot, tasty, enough of it but also didn’t feel was too much. Well presented. The pub itself was clean well presented and a lovely fire which really helped with a great atmosphere. Will be going back again
Heather Twigg . 2024-11-23
MORE AT Google
Had festive menu very nice, well looked after by Megan, she worked very hard doing everything front of house, & managed very well on her own
Christine McLaughlin . 2024-11-21
MORE AT Google
Jac and Chloe on front of house were extremely accommodating with our last minute booking. Dan, Ant and Mia in the kitchen were super amazing making our lovely food when we came in just before closing! Thank you so much to you all !!
Kate Lund . 2024-11-21
MORE AT Google
The food here is always amazing, we were served by Mel who was very polite, friendly and helpful.
Tony Bates . 2024-11-18
MORE AT Google
Staff very helpful and polite, great service and food great to.
Peter Joyce . 2024-11-16
MORE AT Google
Lovely Christmas menu, generous portions, superb stuffing and roasted veg. Great Camembert starter, not been here in nearly 20 years and it has vastly improved, so much so we’ll be back. Lovely service from young lady who was manning the bar as well!
Sam Morris . 2024-11-15
MORE AT Google
Delicious breakfasts. Happy, friendly team. Our 3rd visit and certainly not our last!
Natalie B . 2024-11-10
MORE AT Google
Excellent food and service, good quality food for good value. Excellent service by Mel. Will definitely be going back and recommending the Grange.
Jackie Dobson . 2024-11-07
MORE AT Google
Had such a great night here! We were a group of 30 and were looked after incredibly well by Chloe who was very patient and kind with all of us. Food was delicious and there was just a lovely atmosphere. Thanks Chloe for a lovely evening and thanks also to Cameron on the bar for giving us the best welcome!
Debbie . 2024-11-05
MORE AT Google
Chloe was a fantastic waitress, really calm and friendly. The food was absolutely amazing!
Karina Fawcett . 2024-10-31
MORE AT Google
We had a group function of 21 this week and it was great. The service was excellent; the food excellent and was delivered all at the same time to the party. Nothing was too much trouble. Thank you to Jac Ellie Dan Pete Kim and Gem for making the night go so well. Cannot recommend this venue enough.
andy Pease . 2024-10-31
MORE AT Google
The food here is 10/10. Professional and speedy service by Jac even though a 20+ party of guests arrived to celebrate a birthday. We eat at Chef & Brewer pubs regularly during the week, the menu is the same at each but,this is the best pork belly we have enjoyed out of all the C&B pubs up and down the country! Simply the best 👌
Andy G . 2024-10-30
MORE AT Google
With a party of 21 people, most restaurants would have struggled to get out hot food altogether. Not the staff at the Grange. Absolutely amazing staff support. Happy to help at every turn. Great food is served here. Everything from veggie and fish options to hearty meat pies. Good sized portions and super tasty desserts. Thank you to the front of house and chef team. Recommended highly.
Darren Middleton . 2024-10-30
MORE AT Google
Food was lovely, service was fantastic. Mel was super friendly and was happy to answer any questions we had.
Ryan Precious . 2024-10-27
MORE AT Google
Mel was amazing great service, nothing was too much Megan was amazing also Highly recommend both ladies made our evening more enjoyable
Olivia Freeman . 2024-10-23
MORE AT Google
Mel and Megan was absolutely hilarious, down to earth and the stars of service. Food was gorgeous and they kept up with our little requests! (Extra sauce!) Brilliant place, brilliant service! Would recommend
Chloe Caine . 2024-10-23
MORE AT Google
The service by Jackie was very good. We had the roast on Sunday 20th October but although the turkey and roast potatoes were lovely, the cabbage, Savoy, was under cooked (I hate Savoy), the food wasn't very hot. The dessert was gorgeous. The table we were given was in a very noisy corner with a very noisy family. Surely they could have a separate section for people with kids!! I asked for a quiet table away from draughts but that didn't happen. All in all, if the food had been hot, served quicker and less noisy, it would have been more enjoyable.
A Tinley . 2024-10-21
MORE AT Google
A brilliant family lunch spent at the Grange. Cameron was very attentive and enthusiastic, looking after our every need. The venue is very cosy and the food, most importantly, was superb
Matt Wickham . 2024-10-21
MORE AT Google
Had a night out with colleagues, jac was amazing !!!
Paul Cronje . 2024-10-17
MORE AT Google
Had a good service from Cameron
Susan Humphris . 2024-10-17
MORE AT Google
Excellent lunch, great location to meet with friends.
Gary Moore . 2024-10-17
MORE AT Google
Barmaid Meg was fantastic, customer service from her was outstanding! Will definitely be back
Ryan Rouse . 2024-10-16
MORE AT Google
Really cosy and lovely pub, Mel, our server, was lovely, so attentive and helpful, we have a delicious roast and will definitely be back!
Heidi Williams . 2024-10-13
MORE AT Google
Great food very friendly staff. Could be slightly quicker with service, but the food is so lovely they are getting busier and busier so understandable. Mel our waitress was great and packed up our left overs for the dog
Jess and joe Disco dancers . 2024-10-13
MORE AT Google
We came for a dinner with 13 of us. Restaurant was very quiet but sadly the service was extremely slow. Took ages to even get served then had to wait an hour and a half for food. One of our party was told twice that the food she had ordered was no longer available. When she of told at the start. Food was all ok when it finally arrived. Sadly the attitude of our server was awful. She was incredibly rude to more than one of us. The shift manager did come and apologise at the end. Which means we would maybe give the place one more chance.
Sarah May . 2024-10-13
MORE AT Google
Service was slow. Waitress Mel was rude, after 2hrs when we asked for the bill. Mel commented that the next table had been waiting to order their food. If she was quicker, she should have taken their order We wouldn't have to hang around for 20mins for the bill.
Teena Siriwardana . 2024-10-12
MORE AT Google
Had breakfast here this morning cooked by Dan and it was lovely! Poached eggs beautifully cooked and wonderful presentation! The service provided by Cameron was brilliant and very professional, even catering for our puppy. We had a great experience and will definitely return! Thank you!
Sarah Simpkins . 2024-10-12
MORE AT Google
Food cook and nice, well served as well we stop here again when passing by
Nick Ding . 2024-10-10
MORE AT Google
Great meal and great service from Mel and the team , would certainly highly recommend 👍🏻
Tom Chambers . 2024-10-09
MORE AT Google
I am a very fussy eater and I am not the easiest person to cater for but both Jacqui who served myself and my sister and chef Ant went out of their ways to accommodate me. I had very specifics and each one was taken into consideration and a dish was prepared for me which was first class and the Italian merlot house wine went down a treat too. Steak was med rare, exactly how I like it, dry grilled,,,no fat at all, excellent!
Teresa Hughes . 2024-10-04
MORE AT Google
Excellent service provided by Kim!
Julio Tabegna . 2024-09-29
MORE AT Google
Sunday 29th September 2024 at 7pm. Great little(not so little) pub and grub place, stayed at the travelodge next door so was a great surprise to have this place footsteps away. The food was really good and was catered for gluten free options too, today we had the trio of meats Sunday roast including beef/pork/turkey, it was very substantial in size too, we had extras including colliflower cheese and pigs in blankets(two almost full size sausages in bacon). Price of the food was also very reasonable for the quantity. £16.99 for the roast alone. In total the bill for 2 including drinks and extra sides was £82.50 which incorporated 2 large wines, 1 1/2 pints of beer and 2 large whiskies and two sides. The server was called "Kim" and what a lovely young lady she was/is, very knowledgeable and very attentive and very curtious. Thank You Kim for making our meal even more decent on a day we had travelled 5hrs for a wake. If we had to come this way again it would be a pleasure to have another meal here. Neal and Sally.
Mante . 2024-09-29
MORE AT Google
A lovely evening spent here - proper pub grub. Thanks to Mel for being a fantastic server!
Claire Lawes . 2024-09-27
MORE AT Google
We had Sunday lunch for around 20 people for my mum's 85th birthday. The staff were fantastic, particularly, Megan who looked after us very well. The food came out for everyone at the same time and the drinks orders were done for efficiently. I would go again without hesitation.
Sue Griffiths . 2024-09-24
MORE AT Google
Large restaurant, friendly staff (thanks Mel for your attention), a little lacking in ‘atmosphere’ but it it a wet Monday evening.
Steve Mason . 2024-09-23
MORE AT Google
Lovely Sunday lunch, Kim's service was fantastic, very attentive, will be back!
Thomas Blum . 2024-09-22
MORE AT Google
Megan served us tonight and what a delightful young lady she is. She is very polite and very helpful. Thank you for a wonderful evening Megan you made the finish of our day so delightful.
Natalie Arnold . 2024-09-21
MORE AT Google
Shout out to Cam, he went out of his way to make sure our neurodivergent son was comfortable with his surroundings, he was patient and accomodating in his approach.
Joe Fung . 2024-09-20
MORE AT Google
Kim and Ellie were very attentive and the food was decent enough to satisfy a craving
Edu Aguado . 2024-09-15
MORE AT Google
We visited as a party of 5 for my birthday on Sunday, and they very thoughtfully gave me a birthday card (a personalised hand written one not just a generic one, very impressed, thank you). The food was lovely (although there was a small issue with one meal). Service was attentive but not intrusive. We would like to mention one young man, and I believe he was the manager. Very welcoming from the moment we stepped in the door. Talk about customer service done right. Half our party was already seated, but he immediately asked what we wanted to drink so he could follow us to the table with the drinks. He spoke to us after the meal as we were leaving and was apologetic about the small issue. We all left saying what a credit he is to the pub, and what good customer service he provided. Well done 👍
Carly Faiers . 2024-09-09
MORE AT Google
Lovely meal tonight and excellent service from Mel
Sheryl Higgins . 2024-09-04
MORE AT Google
I would like to thank the staff at the Grange for a lovely meal on Saturday evening. We were served by Leah, who was very professional and ensured we had everything we needed. Yeah was very informative and ensured we had a pleasant evening in the Grange.
Margaret Leybourne . 2024-09-03
MORE AT Google
We just visited with my parents and children and had excellent service by Mel, she has looked after us on several occasions and always really looks after us and nothing is too much trouble. Food was good, children's portions a little bit small, but overall good.
Louise Cook . 2024-09-01
MORE AT Google
Great food and drinks, service could have been quicker and with a smile
David Harrington . 2024-09-01
MORE AT Google
Always popping in for lunch or dinner great food nice chilled atmosphere staff really friendly catered for allergy on the table very well
Steve watkinson . 2024-08-30
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in East of England
225 Opinions
In a lovely setting, Frasers provided us with a wonderful family group afternoon tea. Plenty of excellent food and drink both hot and cold. Staff are friendly, attentive and quietly efficient. Excellent value. Lovely room and tables decorated nicely. A memorable event for us. Thank you. 😊
922 Opinions
BE CAREFUL WHEN BOOKING ON THEIR WEBSITE!!!!! I am extremely disappointed with the shocking service we received. When we booked for afternoon tea, the website provided incorrect information, yet when we showed proof of their mistake, we were refused a refund or voucher to come back. Prior to our visit, we had spoken to someone over the phone, but the reception was terrible, and the background noise made it almost impossible to hear what she was saying. Despite this, the staff showed no understanding or willingness to help. They were dismissive, and completely unaccommodating. We explained that we were happy to find an alternative, but instead of assisting us, they simply told us they had "lost money on the table"—as if that was somehow our fault. The lack of professionalism and basic customer service was appalling. This was meant to be a special experience for Mother’s Day, but instead, we were left frustrated, unheard, and £45 down on a deposit for just a table . Extremely disappointed, we won’t be returning atall.
1519 Opinions
Great service and atmosphere. Have given 4 stars as while 3 of the meals were lovely, the more expensive one (liver and bacon) was a bit dry and, in my opinion, did not reflect value for money. Can recommend the roast beef meal.
99 Opinions
A perfect place for lunch when having the Day Spa - food is always excellent as is the service and the staff - always on hand