Premier Inn Brighton City Centre (North Street) hotel in Brighton and Hove

Ideal for those visiting Brighton that need very central access to everything, many venues and shops within walkable distance, and easy bus access

Room was clean and fully stocked. Each staff member we came across or spoke to was really lovely. Breakfast was good as always. Jiya showed us to our table - really lovely girl and so smiley, was really nice to see😊

Whenever I need to stay in Brighton for work, I come here. Rooms are comfortable (if a bit old and worn), the hotel is quiet despite its location, and the staff are very friendly and welcoming. Louise who helped me check in is a credit to the team! Good breakfast options too, and looking forward to my next stay.

Louise and Debbie very lovely staff and very helpful !!!!! Very nice town and everything is very close by !

Thanks for the great service and the good food in the morning and overall it was very nice 2 days in this hotel as one of the families phone got lost and got back to us and Louise was really welcoming

Louise and Debbie in the restaurant were absolutely perfect!

Not far from the station, located in town, short walk from the beach, shops, etc. The room was nice and more spacious than other premier inn rooms we've stopped in. The staff that work here are friendly and offer good service. The food is good, and plenty of it.

Warm welcome from a very helpful Louise, clean and comfortable, great place as a base for visit to Brighton.

A half term overnight break, ideal central location and the reliable comfort and cleanliness of a Premier Inn. Check in was super easy thanks to Louise, who was fabulous.

This hotel is a hidden gem! The rooms are modern and spotless, and the overall atmosphere is serene and luxurious. But what made our stay extraordinary was Vismay’s outstanding customer service. He greeted us warmly upon arrival and made sure we had everything we needed throughout our stay. Vismay’s dedication to making guests feel at home is commendable, and we were truly impressed by his genuine care. Highly recommend this hotel for its superb staff and excellent service!

This hotel exceeded all our expectations! The ambiance is elegant, the facilities are top-notch, and the service is unparalleled. A special shoutout to Vismay, who made our stay extra special. His attentiveness and friendly demeanor were truly appreciated, and he always had a smile on his face, ready to help with anything we needed. The entire staff was amazing, but Vismay really stood out. We’ll definitely be back for another wonderful stay!

Staying at this hotel was an absolute pleasure. From the chic decor to the delicious breakfast, everything was perfect. The highlight, however, was the exceptional service provided by Vismay. He was incredibly helpful, offering personalized recommendations and making sure we were comfortable every step of the way. His friendly and professional attitude truly enhanced our experience. We left feeling refreshed and very well looked after. We can’t wait to return!

Our stay at this hotel was fantastic! The room was clean, spacious, and well-appointed, with all the amenities we needed. The location is perfect for exploring the city, but what really made our stay memorable was the exceptional service. Vismay, in particular, went above and beyond to ensure we were comfortable and happy. His warm hospitality and attention to detail truly set this hotel apart. We felt so well taken care of and would highly recommend this place to anyone looking for an outstanding experience.

Great experience at brighton city center Premier Inn. Tidy rooms and fair room service. The staff is quite helping specially the manager

Terminals downstairs at checkin/checkout don't work, receptionists are friendly though. WiFi doesn't work. We told the receptionist about it on the evening of our first day as well as during the course of the morning of our second day, we were told there are network issues. These issues were not fixed during our stay. Issues with the cards to get access to the hallway and the room. We used up 4 different cards. The first 2 cards didn't work straight away, the third had worked for some time before it stopped working because it was too close to my mobile phone, the fourth one worked the longest in the end. Shower head only comes to my chest, which makes having a shower a bit of a unique workout when you're 6'1 with a dad bod. So you're kinda forced to having a bath if you want more of a comfortable bathroom experience. We have our doubts whether the notice on the window (which cannot be opened... understandable that's done out of security reasons, but not even the slightest bit?), which says a constant stream of fresh air comes into the room, is actually correct. At least the bed was comfortable, room 203 is situated at the quiet backside (with no view to write home about, but whatever), and the continental breakfast was okay. But all and all, this has not been the kind of experience we were expecting for the price we have paid, and what we are used to get from other Premier Inn branches.

Very run down and tired building, although the location is great for the middle of the city and must admit it’s pretty sound proofed and quiet. During the entire duration of the stay, the Wifi was down. This isn’t acceptable given the amount you pay to stay here, Wifi should be a basic thing supplied! I bought it up several times to staff members only be told the same story of how engineers were called but they didn’t know how long it would be. This isn’t good though….at least offer some money back from the stay or something for compensation. Besides this many of the amenities are old, including the room cards of which we went through several before we finally got one that worked. Also all the self check in terminals were broken. The room was musty smelling and the windows don’t open either which doesn’t help. You had to fill the bath tub up with the shower as the tap didn’t work properly, you also couldn’t get the temperature to be right because of this. We had breakfast there once and it honestly wasn’t that bad given the price and considering you can eat as much as you want, so I would give some points for that.

We had to leave the first room because it smelled strongly of urine. The lady wanted to fix it with room scent, which she sprayed around so generously that there was a white, slimy coating on our suitcases. Then we got another room. Still dirty, hair everywhere, worn out, but at least it doesn't smell anymore. The bar was closed at 7:30 p.m. and we didn't get anything to drink. The next day I asked for room cleaning. Nobody did. When I asked again at 2 p.m., the gentleman at reception said I should just carry the clean towels up myself. And we had to 7!!! Change the keycards because they no longer worked the next time you entered the room. The service couldn't be worse, and the rooms are dirty and shabby. Absolutely not again! Of course I told all this to the hotel manager, she just said it wasn't her fault.

Bed bugs in my room! I just stayed here on work but had to move rooms in the night as I woke up to an infested bed! The bed appeared fine when I got in it after a 10pm arrival/check in, I fell asleep, woke up and turned the lamp on to my horror! There were 6 on the bed when I woke up, I videod and photographed, then packed up sharpish and left. I wanted to swap hotels tbh but it was 2am. The room they moved me to didn’t appear to have bed bugs, the manager checked the beds with me, but nothing seemed to have been hoovered in these rooms. General cleanliness like the toilet seat and walls aren’t all that clean. Little bits of tatty damage to things like the bath panel and mirror, bottom of the door etc. The managers were polite and helpful but it’s basic hygiene and a sleepless night *1star

Great location and the loviest lady that checked us in (sorry didn’t catch your name) on 20th July at 3pm. The only issue we faced was the window seemed like it was broken open by previous guests and no one seemed to attempt to fix it, not really an issue as it was the summer but heard noises etc outside. It would’ve been courteous to be pre warned but understand cleaners may have not reported it.

Room was ok but seemed quite dated, (mirror in the bathroom was water damaged, sink basin was clogged and very slow to empty) though they were changing the sofas/single beds in the rooms for new when we arrived. Disappointed that the windows were covered with very dirty grey net curtains sandwiched between the window and the secondary glazing. Breakfast was absolutely spot on, a proper all day breakfast. Drink prices in the hotel bar were extortionate. You’re better off going a couple of doors down to the very local Wetherspoons for a jar or two.

Good location for anything in Brighton. Ok breakfast, to get a good start to the day!

I'm a big fan of Premier Inn. The location of this branch is excellent for access to shops and restaurants. We had a very good sized family room, with three very comfortable beds. As always, with Premier Inn the breakfast is fantastic and terrific value, especially when the kids eat free. Staff are friendly and helpful.

Room still not ready when returning at night.

I stayed here on a work trip. I wasn't paying so I can't comment on value for money but it is a sad, down at heel place. Very sparsely furnished rooms. They don't make your bed unless you ask. Patchy service with one good receptionist/waiter and one who looked very fed up and disengaged. An odd pizza with far too much cheese.

Used this Premier Inn before on multiple occasions. Although what you expect from this chain, the rooms are in need of a bit of redecoration. Did try to get a drink in the bar one evening but the draught beer was all off. If that was fixed, it would get 5's across the board.

Brilliant location for Brighton right in the heart of the City and near to the conference centre (which was our venue). I’ve always liked Premier Inns as you know what you’re getting, they’re clean and pretty modern. Unfortunately, this one is starting to look a bit tired and in need of a refresh. See attached picture of the air duct - the head board on the bed was also a bit worn. That said, it was clean and still pretty much as expected. I’m sure they’ll have it on a refresh agenda soon.

Nice and clean However the hotel is in desperate need of a revamp

Great location, central Brighton and only a stones throw away from the Lanes and the beach! Staff are super helpful and friendly. The rooms were lovely and clean. Good price for the location!

Not half as bad as I was expecting from the previous reviews. It is dated and needs some tlc but it was clean and the staff were friendly, just a shame they seemed so short staffed and run off their feet.

Good location for quick access to the city centre and sea. Room was decent and the staff were very friendly and accommodating. Food was very good and filling too!

Booked as this was central to where we needed to be . Great night sleep for us, breakfast good for the money and convenience.

Rooms are tied. Backed onto loading area so from 7am every morning they moved bins and trolleys around, noise was awful. We did request a quieter room.

Kudos to Oliver who went above and beyond in a very challenging atmosphere. It was obviously short staffed, not helped by the check-in kiosks not working,, with a long queue of impatient customers, but Oliver was so helpful, friendly and professional, that I wanted to come on here and make sure he gets recognised for it! Thank you Oliver!

Good place for a couple of nights in Brighton.