Premier Inn in Hounslow

Had breakfast after I stayed the night in one of the rooms. Had a very long flight the day before and was ready for some food. The food from the buffet was hot, delicious and regularly tipped up. Was greeted with a big smile when I arrived and told my dietary requirements were not an issue. (GF does not always fair well abroad). Staff were so helpful and I was very impressed by how they went out of their way to look after me. Highly recommend this place to eat.

Great hotel and great restaurant very friendly staff would recommend food was good prompt and very clean parking is £20 bit worth it !!!

We’ve come to Thyme on Bath Rd. Many many times when we come to the U.K. From America, and the hotel is iffy, but the restaurant is alright. This one time tonight on June 1st 2023 at around 6pm, we got the best server that we’ve ever had here. His name is Vic. He was extremely helpful. Attentive, polite, and friendly. I can’t praise him enough. He made our dining experience even better with his hospitality. I don’t usually review place, but I just had to give him his recognition he deserves. Thank you, Vic. From room 181

Stayed here many times and always good.. staff are very pleasant, rooms are always clean and the accessible rooms are very well equipped.

Restaurant open for breakfast only Bar closed Annexe door locks broken ergo no security(prop a chair under door handle) Rubbish lying about at entry doors To be fair staff tried hard to help but l will not go back

After our fight had been cancelled my mother and I stayed at this Premier Inn and ate at Thyme restaurant. The service was pretty poor but the worst part was that the manager forced us to make our payment twice. He explained there was a problem with their system and that our transaction didn’t go through so I had to make another. Then he explained if it has gone through twice then I would be refunded within a working day. I am ten days on and I have emailed, to which I have had no reply. I have phoned to which no one answers and I have not had a refund! The managers attitude was pretty ignorant, in this day and age to expect people to pay twice and not give a refund is ridiculous! His manner was awful, I felt judged and pressured in that situation. I’m looking to report this establishment!

Lovely greeting from Grazel when I checked in. The rooms are spacious,clean and tidy. The food is excellent and the bar is well stocked. All the staff here are pleasant, friendly and efficient. Highly recommend if you are flying from Heathrow Terminal 3 or returning to the UK.

We visit the UK (from Texas) every other year & aside from visiting family we always stay at various Premier Inns... & have never been disappointed... this time we spent a night at the heathrow terminal 5 Premier... again, it was very clean, beds were super comfortable, a/c was awesome ... the staff was very helpful & booked us in for dinner.... which was delicious!... which makes us wonder why American hotel food is sooo bad & Premier always has exceptional food???? the only thing that kept me from giving 5 stars is that there are some updates that could b made... ripped carpet in hallways & fresh paint... otherwise... this Premier is top notch & we’ll book it again when flying out of heathrow...

I booked in to the Premier Inn Staines for some rest and rehabilitation after a replacement knee op. My Son and Daughter visited me to make sure I was okay. We had a couple of dinners and breakfasts which were excellent value for money and very enjoyable and the staff and service was excellent. On my last breakfast Bernard exceeded all my expectations on service even asking if he could get me anything from the buffet. He is a credit to your hotel Thank you

Overnight stop before flight so decided to eat in hotel. Great restaurant with friendly staff and really good menu. Food was delicious and good value. Would definitely recommend.

It was not until 23.25 that I arrived at reception with a group of 50 students to check in. Thanks to the cooperation that I had from Deraj in the Group Office at the hotel everything was ready and we were checked on on no time. Deraj takes pride in looking after groups and arranges suitable time for breakfast and ensures an enjoyable stay. Well done and hope to see you all soon. Regards, Emyr

Very convenient, helpful staff, food and drink not too expensive. Bed very comfortable. Would stay again.

Located very close to Heathrow, with efficient and reasonably priced shuttles, this hotel offers a nice, clean amd quiet room with a good restaurant

I recently stayed at the premier inn in Heathrow, I would like to say that the staff are very polite and helpful. Two staff stick out the most for going out of there way to make my stay and my partners one to remember, Ola served us at breakfast, she made us feel welcome and was very helpful, also at dinner service Floyd again very helpful, both are a credit to your company and on behalf of me and my partner thank you 😀

Conveniently located at Heathrow this is a nice clean and comfortable hotel with free wifi and breakfast

We've stayed at many Premier Inns & this one once or twice before. It's been upgraded since our previous visit - with a safe, telephone, ironing board & iron in the room. However we we were surprised to see that the bathroom had packets of toilet paper on a shelf (not very convenient!) though there were loo-roll holders. We rang down to Reception requesting proper loo-rolls & some more sweeteners. A few minutes later a young man brought us yet another packet of loo paper & a poly bag with approx. 30 packets of sugar (no sweeteners!). We had a very enjoyable dinner in the restaurant with excellent service. However although the receptionists were professional & efficient they weren't as warm & welcoming as at most Premier Inns. There's a large car-park behind the hotel (£10 per night) but as the hotel itself is very large the car-park soon filled up.

On arrival planes were flying very low and we thought that we would not get a wink of sleep. Wrong. We slept like babies. The bed was the best ever. Clean crisp and sooo comfortable.

I was due to attend an interview around the corner at 9 am but I can honestly say I was weighing up my options about if I really wanted the job such was the comfort of this bed. I have never experienced a bed like...

Great place to stay overnight before an early flight. Restaurant is reasonably good (nowhere else to eat locally) and rooms are clean and comfortable. Hotel Hoppa to the terminals is timely and convenient.

Would be better to add a McDonalds. Worse food ever. Service is friendly and staff are nice but the food is like airplane boxes.

Stayed night before flying and had dinner here Server said they didn’t serve cocktails which is unusual but wine was good. Beer was cold The meal was good, but bit pricey. Service a bit slow. they keep nd of corner you on where to eat...

We had a great night here thanks to Jason and his team. We were on our way to our honeymoon and stayed the night before flying. They made our night special with a lovely congratulations card (with great drawings of our t-shirts) and complimentry dessert...

This is the second time we have been to the Premier Inn at Heathrow and both times we have eaten in the Thyme Restaurant. The food is excellent we both have the Salmon and Avocado starter and Makhani Curry for main. We also had Breakfast...

Such a handy place for a hotel close to the airport, a couple of stops on the bus to the station and ideally placed for restaurants if you don't want to eat in the hitter.

The staff are the best thing about this Premier Inn. Reception and waiting staff in the restaurant are charming and helpful. The food, however, is at best average with some being inedible. I don’t think I have ever sat in a restaurant and listened to...

Arriving late at the Thyme Restaurant we received an excellent welcome, despite the fact that the staff probably wanted to get off duty. I ordered drinks at the bar and the barman offered to bring them to our table - and they were the best...

We arrived around 8pm (as a family of four - 2 adults & 2 children, 6 & 8). We'd had a busy day at Legoland so everyone was pretty tired. Check in was quick & easy and everyone was so helpful & pleasant. The room...

We had dinner and breakfast here on an overnight stay, I've already done a review on our stay at the hotel. But Andreea who was our waitress on the night was fantastic, excellent service from her and she was great with 3 hyper kids. The...

Stayed at the Premier Inn for a pit stop as we're on holiday the next day. This place is amazing, it is like a mini city. You have a bar, coffee shop and restaurant and lots of seating. Ate at the restaurant and had fish...

Excellent in every respect ,staff ,accommodation ,food evening meal & breakfast , food & service outstanding , staff eager to please 10/10.

The Thyme restaurant offers a good variety of food and the service was excellent. It is ideal for an overnight stop before flying.

Restaurant staff are the friendliest, happiest and most helpful I have ever come across. The food most probably tastes better because it is made with love. ThankQ Premier Inn, you nailed it.

The restaurant offered a varied menu with friendly service and timely delivery of our meal. We felt the pricing was competitive and good value for money. It was great that we could check in to our room and not have to then go out of...

We stayed at the hotel and accepted the deal for a 2 course dinner and breakfast. My wife was not well and didn't want a full meal but we had to argue with the waiter to get an entrée of soup and a desert as...

Stayed one night before an early flight, had a drink in the bar and then dinner in the restaurant. All the staff very attentive and the food was well presented and good for where we were. As good as option as any when you are...

Always get great service here. Dolores is a great asset to the hotel as she goes the extra mile to help you..

The staff in this restaurant work extremely hard to provide a good level of customer service.Added to which the evening meal was very good and breakfast could not be faulted.

Basic pub fare but good value with breakfast meal deal , seemed ideal for families with younger children as has a children's buffet where they can select what they like to eat with no wait.

We ate here one evening whilst staying at the hotel before flying to Miami the next day. My wife had a chicken wrap and she enjoyed it. My first choice was not available so they offered me Cod and Chips which I accepted. I didn't...

Never stayed in a Premier Inn before and to be honest, wasn't expecting much. The staff were superb, the room large and comfortable and the food at the Thyme restaurant was great. Couldn't fault our stay at all! Watching the planes fly low over the...

Exceptionally good value nearly everything included and the food is tasty, No complaints. Need to book as can get busy. Good Service.

Surprisingly not a bad meal and excellent service on our pre-flight visit. Unfortunately, the service wasn't up to much on our post-flight visit - our food arrived before our drinks and the waiter didn't seem to be that interested. It was busy, but the post-flight...

Tania was our fabulous waitress all the staff were very friendly and efficient. Food was a reasonable standard with decent prices including the wine. Good value and nice surroundings

We always eat in the Thyme restaurant when we stay. The food is good value and there is plently of choice. We tend to opt for the £25 meal deal with breakfst, 2 courses and drink, and when you order pint guiness, mixed grill and...

The ambiance of the Thyme bar was excellent with comfortable seating and very good service. We moved into the restaurant and again good ambiance, service and food. Starters were good: duck parcels plus tomato and mozzarella salad. Mains grilled salmon plus Chicken Hunters style. My...

Located on the ground floor with a smallish bar area. The restaurant was full and as a result looked cramped. Remember to book as soon as you arrive although the reception did ring us earlier in the day to prompt us. The food was the...

Ate in the bar rather than the restaurant. Was really well looked after by the staff, food and drink arrived with a smile and it tasted pretty good too - thanks Manuel!

The menu is good, it has something for everyone, staff can be a little pushy when you are ordering your meals though, nice atmosphere and comfortable.

food was very good in the thyme restaurant, service very good, very polite, very quick. very nice atmosphere .

I could not take advantage of the meal,deal in this instance as I was leaving too early to go to breakfast I had very good service in the restaurant ate the gammon followed by ice cream a large glass of Pinot Grigio and then a...

Great stay the night before our early morning flight. Rooms are clean, beds are comfortable. Plenty of places to eat. I think the thyme restaurant is overpriced for what you get. Costa coffee was good for a takeaway breakfast at 6am. Reception will pre order...

I've stayed in many Premier Inn hotels over the years and this one near to Heathrow is a regular pre holiday stopover. While the room costs & parking are value for money, the rooms are fresh & spacious as you'd expect. There are a couple...

Stayed at this hotel and had a great buffet breakfast prior to our travels. There are two options, the full English or Mediterranean. Great value.

The room quality is low as well as the food. We had multiple problems from the over heated rooms to find when the bus shuttle could take us to the airport.

A fairly straightforward bistro type menu with something for all tastes - the burger is a good choice. Service is polite but was a bit slow considering we ate early before the restaurant became full.

Good basic menu, value for money and good size portions. Order at the bar or there is waiter service. Food was very prompt to arrive

We got in late, and didn't want a huge meal, so we ate at the bar. The waitstaff were friendly and attentive, and the food was tasty. What more can you ask?

Reasonably priced food which was tasty and well-prepared. Staff were attentive. Drinks were cheaper than one might expect at a hotel and there was a good choice.

Have stayed in other Premier Inns. They are good value and excellent selection. Staff are always helpful with dietary requirements.

Nice meal as always here. Never had a bad meal. Good value especially for an airport hotel restaurant. I was here last month, same waiter and same 10/10 service from Christian. Well done to Thyme management for always having great staff here

Service was good and food was as you would expect from this type of establishment. Menu was varied and prices around average.

Ate here as was staying at the Premier Inn on site. We've eaten here before, some years ago, and think the layout has changed since our last visit. We were quickly shown to our table, and the drinks order was taken promptly. Our server Mario,...

My wife and I ate here whilst staying at the Premier Inn the night before our flight. I booked in advance by replying to the automated reminder text that is sent the day before checking into the hotel. I'm glad I did as it was...

We called in for breakfast as we were early for a delayed flight and didn't fancy sitting in arrivals for 3 hours. The food was ok - no better or worse than any other PI we have had. Restaurant was clean and well laid out...

Service was pleasant and efficient and staff a plenty. The quality and quantity of the food was very pleasing. No hesitation in recommending its use for future visits.

Staying here tonight following our return from Orlando this morning. Slept well early on but have benn disturbed since 10 pm by the heavy footed personnel on the second floor. I immediately informed the front desk and reiterated that there was little they could do....

Usual Premier Inn level of cleanliness, no surprises. The noise from the air conditioner was like someone had a blender on in the room. Even when turned off in my room the hum from everyone else's was quite pronounced. Unfortunately opening a window is not...

Rooms up to usual standard..clean and comfy ..very happy .. Thyme restaurant was only so so ..overpriced bar food menu really ..staff were great but it doesn't take a top class chef to cook pizza and burgers ... this is bar food not restaurant class...

This was an excellent hotel. Rooms were quiet and well maintained and spotless. We had a really good nights sleep, which is unusual in a hotel that caters for travelers. We heard no noise. The public area were clean, staff friendly and the atmosphere was...

The meal deal represents excellent value and is available for breakfast and dinner. we originally only booked breakfast as we weren't sure if we would be eating in central London, but on the 2 nights we did eat dinner in the restaurant the deal was...

Clean, excellent food, great service, pleasant environment. Really enjoyed breakfast and dinner there as I always do! :-)

My husband and I both thoroughly enjoyed our food and the children's buffet is a great idea. My son loved it.

While staying for 6 days my wife and I had the pleasure of dining at 'Tyme' which serves a good option of dishes. I did enjoy the steak and the chicken wings starter....Will surely try the restaurant in future....Exceptional praise goes to 'Cristian' who always...

Excellent meal deal combining breakfast and evening meal IF you don't have to leave early in the morning

Dropped in for evening meal as we were due to fly out next day...not too sure what was outside in the locality...Easy to stay in....menue varied and made it hard to chooose. waiter was attentive but not to over powering as sometimes happens. Looked at...

Excellent choices on the menu. the staff were friendly and polite. The package for people staying includes two courses for dinner, plus drink and an extra £2.00 for a third course. Good breakfast. Would use again.

Fantastic place to stay meal deal is a must quality food and drink nothings never too much trouble . Rohan (The Waiter) was excellent couldn't be more helpful We will be back

The place is superb they looked after us like we were royalty. , excellent viewing area to watch planes taking off and land. Service at the restaurant was excellent. We was looked after by Mario. Who was brilliant, he was very outstanding, the looked after...

Once again I must congratulate the Premier Inn at Bath Road. The high standards are still bring set and achieved. The staff, as always are most welcoming and friendly. Clean rooms, great food anf grest service. Thank you.

This was a great place to eat and we took advantage of the adjoining Premier Inns meal deal - which includes two courses for dinner and breakfast for less than £25. The place was clean and very unique in its layout, with a sort of...

We enjoyed a light and dinner of delicious pea and mint soup and chicken wings in the bar area. Great service! Same menu as the restaurant that only had openings at 9pm.

This hotel just get better and better. We have stayed here many times over the years. The rooms are spacious and clean. The beds are comfortable. The food is very good and the staff are helpful and polite. And they all have a smile, it's...

Really really lovely staff and lovely food. Cristian (our waiter) was lovely and helpful. Would come again for sure!

This Premier Inn is the best, all the usual Premier Inn facilities but with the addition of plane spotting. We have stayed at the hotel before a early morning flight out of Heathrow but visit regularly to watch planes. The rooms are soundproofed due to...

We've just had a lovely break in London, having stayed at our 'local' as we like to call it. We were greeted by Matteo at the restaurant on Tuesday, he remembered we had been to stay not too long ago. Monica & Anicento were also...

We arranged to stay over the night before our 25th wedding anniversary holiday to Mexico. This wason a package drive fly meal deal and it was amazing especially for the price. All the staff are amazing especially silvana in the restaurant.