TOWN WHARF in Hounslow

Went to this pub to have a decent pint of Sam Smith's bitter. Won't be returning sadly. The Old brewery best bitter was way off its best. No Sovereign or organic wheat beer on tap. Service OK and nice to see a pub with a pool table and darts board. Very old school and welcome but a pub needs good beer as a basic.

Great place by the river to relax

Lovely pub but the beer orders seem a shambles as they rarely have the cheaper beers on ? Conspiracy maybe but it's happened more than twice now ! If I wanted to pay £6-80 for a cider I'd go to a high end pub . Sam smiths was cheaper for a reason . Pity as the pub itself is lovely

Lovely river pub with an array of interesting beers and great service

Could be a great pub sam smiths so expect a bit cheaper , bit shock by the prices 🤔 6.80 for a pint bit much

Cozy pub in great location. Very friendly staff. Did not know there is upstairs section as well. Loved sitting by fireplace

Really good atmosphere, spacious and nicely decorated pub in a very attractive setting. Friendly staff, and a pool table. Decent/ordinary pub food and a good selection of drinks.

Very relaxing pub I'll be going back very soon

Interesting selection of drinks. Nice place to settle by a fireplace on a cold day

Isleworth’s best location for a serene drink overlooking the Thames. Day time or evening, this place is magical. No music, just the sound of the abundant wildfowl, the movement of the river and the wonders of the heronry opposite. Drinks are Sam Smith’s best, unique and brilliant. Lots of organic beers, which suits this location. Love it and so pleased it’s reopened.

Lovely low key pub near the river with a great selection of local beers/ciders. Great outdoor seating and inside has a pool table and dart board. Nice little pit stop if your going for a walk down the river :-)

A nice place to spend an evening after you take a long winding walk along the river Thames. I would recommend the place and their garlic bread with cheese. Go with family or friends and you won't be disappointed. The staff are a friendly bunch!

Would give 5 stars for location & potential. But averages out at 3*, as again no food available today. Only 3 beers on tap, rest unavail today. Place could really do with cleaning the bird poo and cobwebs in outside area. A shame: enjoyed numerous previous visits since 2012, and when available, food was decent. (I recall in 2012 reviews online would also always mention lost potential for a great location!).

Beautifully located by the river Thames. Some tables just above the water or outside on the first floor. Friendly staff, great drinks selection. We didn't eat this time, but the menu looked exciting.

Let’s be straight it’s a Samuel smith pub! But that being said it’s one of the best locations I have ever been to on a summers day. It’s under new management and they seem really nice. Good luck to you and we will be back very soon. Also has a great little pool table!

Amazing location on the river. But no food. Place could do with some investment. Could be a goldmine.

Many a happy Sunday afternoon here on the river terrace, when I lived in the area abt 7 years ago now.. Always a quiet place as off the beaten track. Used to enjoy some organic wheat beer on tap, from memory I thought is was German. I suppose looking at the building now it is a bit Black Forest style with the dark wood so maybe I was mistaken. Good times anyway

This pub has been closed for a while and hopefully opens again soon with new management.the location is fantastic and there is a hidden gem somewhere there. We tried to book a table with a disabled person - but I was told there was no way thay someone who struggles to sit down on a picnic bench would be able to sit at a table outside. When I suggested a table inside, or to move a seat from inside out, I was firmly told that this was not possible. Quite shocking really and no suprise the management vacated shortly after. Hopefully Sam Smiths can find another management team soon.

Good choice of beer. And I love sitting outside looking at the River Thames and Isleworth Ait. :-)

Nice location, limited choice of drinks.

What a shame, it’s an amazing location but that’s about it. We’ve tried this place 3 times…. And today was the last time… we have ordered beers and nachos…. ( we were afraid to take a risk for anything else) Unfortunately we didn’t take a photo but please! Please!!!! Don’t ever do the same mistake like us…. It was just dreadful to the point that if you gonna serve something like that…. I beg you don’t! Just don’t!

We were very unlucky there. On a very warm Sunday lunch time, where all other pubs were fully booked, Town Wharf was empty. We decided to sit there and enjoy our food and drink. What a disappointing experience. Food came very cold, after speaking to staff, they provided us with the same dishes and again not even lukewarm. They obviously had no chef at the premisses as it was totally unacceptable. They wanted to reheat for a 3rd time but we asked for a refund. Another 2 tables faced the same experience.

Always nice and peaceful ✌🏿, very scenic too

Fantastic location for a pub, sells Sam smith's full range of beers, ales and stouts. Decent above average pub food. Great outdoor decking on two floors overlooking a particularly pretty part of the Thames.

Best pub for a chilling drink. The view is amazing

1. For Location 10/10 2. For staff 10/10 3. Food Availability 6/10 - kitchen was closed very early evening , which made us to shift somewhere else ... This can be informed by staff while someone checks in Overall great place for evening drinks with friends and family... Serene surrounding / river Thames / good staff.. We enjoyed thoroughly ...

Nice, good view, friendly staff

Nice friendly staff,the only thing I would complain about is,why don't you serve Sovereign beer any more,a big mistake.I will go back again.

Once again this disappoints...went there over lunch yesterday only to be told the chef is off sick until Monday so no food. What a joke... Oh & out of stock of crisps too.... hahaha. Sad but true. Myself, partner & another couple moved on to The London Apprentice & had a lovely meal.

Good Sam Smith's pub with the usual backward rules and regulations. As the previous reviewer has stated the Asian barman is a jewel in the crown, unlike the the lady that is hardwork to say the least....

Very nice atmosphere of an evening. Watching the world pass by and the sun go down.

Lovely pub. Doesn't sell your traditional drinks as its run by an independent brewer. The beer is excellent and has a lovely outside area.

Nice outdoor decking and sits right on the river. Note, this is a Samuel Smith's pub so will not offer the usual alcohol brands you find in other pubs. Don't let this put you off, they have some tasty beers and ciders. Never too busy (except maybe on busier, weekend rugby days).

Love the place... One of my favourite pubs in the borough... Good location, good service and good views. I won't add any singing..... Down by the Riverside la la la

Onenof the best location in islworth on the revier bank nice craft beers and friendly staff good food worth visiting

Such a shame that the attitude of one particular staff member can have such a negative impact on the experience of what could be an amazing pub. Disinterested, and unwelcoming are two words I’d use to describe my experience with the dour looking, older member of staff. It wasn’t just with me, she seemed to take a dislike to anyone that walked into the bar when I passed through. One of the members of staff was amazing however, and actually saved the day for me. His friendliness and great manner was the reason I returned and also bought food. Service, apart from with the Asian gentleman, certainly wasn’t the first priority here. I ended up going to The London Apprentice, a mere 3 minute walk away, and the service there was amazing! Great views and great attitude. Town Wharf has the great views, but not the great attitude however, apart from when the young Asian gentleman was around however. It was nowhere near as busy as the London Apprentice, and to me it’s probably obvious why. Such a shame!

Haven't been for years. Food there tonight reminded us why. The creamy chicken pie was a dry as bone was no creamy sauce in sight and the veg had clearly seen better days. Staff completely disinterested when they were told (they didn't ask once). Shame as it is a nice location. Well give it a try in another 5 years.

Great pub by the waterside, lovely decked areas to drink in

Lovely little pub tucked away right on the banks of the Thames. Friendly staff. Great find!

Have been walking past this place for a year,and it's finally open! If you been walking for ages it's just the best spot for refreshment.

Great spot on the river for a meal or refreshments when exploring the area. Lots of outdoor seating so ideal for COVID times.

Brownie is awful but main courses are ok sticky toffee pudding acceptable location is key amenity

Excellent pub, with amazing views and lovely staff. I visit occasionally for a drink and/or food and it's always been good. They don't recognise me as a regular as such, but they were happy to give me and my family water when we were out for a walk, even though they were closed. Good people.

Very rude staff, yes we arrived as they were opening after quite a stressful morning to nurse a quiet pint by the river but could not have been made to feel less welcome. I guess they get away with the attitude because of the lovely views. Moved down to the London Apprentice after where we were treated warmly. Will not be returning in the future, shame as it's an unusual Sam Smiths.

I loved this place pre-lockdown and so glad they're back. Comfortable setting, independent beers and stunning scenery of the Thames.

A lovely pub on the river. The staff are fantastic, the samuel smith quality drink is there along with great food. Best outdoor pub in the area hands down.

Nice location but outside mostly in the shade. Food OK and beer prices for London ok.

Lovely to be outside in the sunshine this afternoon outside this unusual modern Sam Smith's pub.

Very quirky place really enjoyed our visit there. Friendly staff

Amazing location and it was totally empty and quite, and also has Sam Smiths beer, what else you need from a pub

Nice pub, great location. Absolutely shocked at prices. Sam Smith pubs have always been reasonable. £6.50 for a cider in TW7 is extortionate. Cider shandy, obviously half lemonade same price. Not happy at all. Would have stayed for at least another hour but not at those prices. Will hesitate to visit again, and I am local!!

Good location next to the riverside and friendly staff.

Brilliant staff, excellent location.

A bit of an average pub supported by its lovely location.

Great location, but the most rude staff ever spoils it all. Went with baby on a sunday afternoon, pub was empty with all staff inside doing nothing. Waited ages to be served, and was badly treated when asked for service. Unfotunately had to leave with no drinks. Went to the next one for a better experience promptly being served. During covid times people must be more supportive. Never going back again to this one. Avoid.

Nice outdoor area overlooking the river. Quick bar service to your table.

It's a place to relax and have a drink or two.

The bar staff attitude wasn't friendly at all, when enquiring about what wines they have she said white or red we don't have much clientel for wine drinkers abruptly and waiting to be served for along time in a empty pub and at 8.40 a large glass wont be visiting any time soon!

The most picturesque river view and big woody terrace I've ever seen in London pubs. Nice and welcoming owners and staff, good choice of beers. Highly recommend 👌

Good selection of beers, a sensible approach to social distancing and a gorgeous riverside view.

Went there this evening and was shocked considering it's a Sam Smith pub prices are extortionate £17 for a pint of lager half a cider and 2 comes. Food definitely highly priced.

Sit By the river ? Check. Sit on the river ? Check. Interesting view ? Check. Nice Food and reasonably priced good menu ? Check. Nice and simple. Parking for 4 cars ? Check (also on-street pay and display)

Good coffee and tea, nice terrace and balcony with river views. Perhaps unfair to dock a star, but the flight path overhead does rather detract from the outdoor experience. Menu looks good, but we didn't stop to eat.

Nice welcoming pub, that sits right on the side of the river, looking out towards Isleworth. In fact the Thames Path goes right through the outdoor seating area. The beers are from the Samuel Smith Brewery, so expect a selection of brewery specific variations on all the main types: Lager, Stout, Bitter, etc. Visited after during the Pandemic, after it was allowed to open and all was clean and protected. I didn't have any food, but there was a good selection of pub classics on the menu.

Lovely pub to have a good old chat in

Sam Smith food, beer and other drinks make this a value for money venue in a riverside location. Worth visiting.

Overall a beautiful pub with an amazing view, however the owner is very rude to customers and more so to people who are younger than the average customer. An overall awkward and uncomfortable experience for me and my mates as the owner accused us of taking drugs when my friend had gone to use the toilet. There are many more welcoming pubs in the area that are respectful to people who are younger such as the London apprentice and the Ailsa tavern.

Not a place to take your family - the bar staff and locals were using foul language for the 30 minutes that we stayed. Fortunately we did not have our children with us. I’m no prude but this pub is ‘yobby’

Very quiet not as i remember it.

Food is good, environment is brilliant. Beer is Sam Smith so don't expect Guinness/Foster's/etc, but their great tasting alternatives instead. Great views of Thames, outside seating is plentiful. Pub is also a no-phone zone to promote conversation. Would highly recommend.

No Mobile phones allowed !!! But cool environment.

Lovely pub on the river with a lovely view, best in summer

All the atmosphere of a graveyard.

Wines and spirits very good. Food was a big let down, tepid and tasteless. Would not go back there for the food very disappointing.

Traditional pub with lovely view of the river. Good selection of John Smiths ale's, whisky's ciders and soft drinks. They serve food but this can be good and then on occasions seems like the chef has gone missing as the food is questionable

Very nice chilled pub...passed it so many times before but 1st time to actually go in. Nice fire as well

Pool table alert!!! Great pub, decent beer (Samuel Smith's if you like that). Fantastic outdoor decking area that sits on/over the rice. Upstairs, downstairs, room hire and food.

What a gem of a find on the banks of the Thames. Living in the North of England we are use to a good quality pint of beer but it is hard to find one in London so when we found a Samuel Smith house our hearts rejoiced because we knew the beer would be good and it was. We loved the policy of no phones, tablets or laptops in the pub (outside area only) and we were amused when someone took out their phone and were told they had to go outside to use it or they would not be served. Excellent food and belting value. The landlord is a one man comedy act so keep your head down and enjoy the banter.

This place has a nice patio on the river but that's about it. It is rarely busy, but the service is very slow. As a reference, the London Apprentice just a few places away can probably serve about twice as many people in half the time. I did visit this place despite the poor service purely for the location and the quiet (it is very quiet as there are few people and no music). However, I won't be going back anymore as there is a man who manages at times who makes me feel uncomfortable and is rude. My husband and I also got a pretty severe case of food poisoning from the food there, so I don't recommend anyone order any food.

Pub was almost empty on Sunday afternoon, despite the fine weather and many walkers out on the towpath. Our mistake......the food arrived after a wait of 1.25 hours. The portion sizes were as if for small children. Even the mineral water only came in very small bottles. Be warned. This place is rubbish.

Nice pub in a nice location by the river. Cheap prices typical of a Samuel Smith pub. Not too sure about the bo laptop, mobile or tablet policy, but if that is what you are looking for then it is a good bet.

Staff decided to over charge me - not by accident- and I had to ask for the money back. As I paid by card they refunded in cash, and did not have enough. Weird..nicer pub down the road

Vastly underated pub on the Thames with superb organic beers and relaxed atmosphere

This pub has a ridiculous no phone policy! That answers the question as to why no one was there!!

Fabulous pub on the river that's all the better for banning electronic communication devices in the name of a good old face to face natter over a pint. A little off the beaten track the wheat beer is worth a try and the bitter is silky smooth.

Nice beer, by the lake, watch where u park your car, lion wharf Road is thieves house, robbed my car

Extremely good public house. Clean, comfortable, friendly staff.

Just walked past this place but it looks great.

Absolutely disgusting behaviour by the staff themselves! Not even a warm welcome into the pub and, you feel a sense of isolation! As soon as we entered the pub, I got my phone out just to check up on the time and got shouted at to put my phone away otherwise I'll not be severed. I mean I felt I'm back at school again going back 15+ years. The chap at the bar has no sense of any good customer service together with some decent communication skills! Saying "Matey" and "Yes mate" as customers enter give the impression of a ghetto feel. A simple "Hi Sir" or "Hi Mam" is more than enough of a welcoming feel. The pub is placed in a scenic location which makes it a pleasure to chill and relax, however, the management are the complete opposite. A perfect pub, for the imperfect management! Highly would not recommend!

A lovely, quite gem with a superb and eclectic selection of beers, ales lagers and perry, in a lovely location

The guy is extremely rude and unwelcoming, they threw us out before closing!

The bartenders are extremely rude and unwelcoming. They threw us out almost an hour before closing, whilst others were allowed to remain. We were polite and respectful as we were once regulars. This disrespect was unnaceptable so weve not returned since. Very dissapointing. Since then I have heard that other ethnics were treated the same way. This was unexpected. Would not recommend if your an ethnic.

Great location, lovely views and lots of space. However, they ran out of beef burger and steaks when visiting them. Bad luck:(

good view, good beer however the atmosphere wasn't really the most welcoming. Sucks considering the potential this place, feel a great amount of Prejudice the moment you step in.

Cheap and great beer with amazing views

Nice views and terrace by the river

Nice pub by the riverside and good and different selection of beers and ciders.

Excellent beer, excellent food and friendly bar team. Highly recommend this pub! Second worst burger I have had. Never again

Lovely Sam Smith Pub, two floors by the water, facing the Isleworth Eyot island, with an amazing deck with the iconic view of Isleworth and a nice ambience inside. Traditional pub food and traditional beers from Yorkshire. During the spring you can hear the birds singing.

Pete behind the bar is a miserable rude person, never coming back because of him..