Premier Inn in Wyre Forest

Nice hotel, shame no restaurant

Very nice hotel room really nice staff good . Only one lift work. very limited food in restaurant would say ok for one night but no more not all week

The excellent staff are shockingly left down by the awful menu they have to serve. It’s food I’ d serve my kids, portions are small. Bland and tasteless

This is a very modern and clean Inn. Its situation is in central Kidderminster and an ideal base for the local area and the Severn Valley Railway. There is a restaurant offering breakfast and evening meals in the top floor of the Inn. There are also a large selection of restaurants and take a ways within a couple of minutes walk. There is parking but you do have to pay currently (July 2024) between 08:00-18:30. The carpark is nothing to do with Premier Inn. The service was attentive and staff polite.

Can't open windows, we had a baby with us so when she did a poo nappy the room stank for a couple of hours, nice comfy bed, 94 steps to reception, only 1 lift working, pay and display carpark which is pretty unclear with the rules, basically it's free after 6.30pm then fees start again 8am.

Great recent experience with a family of four here. Spotless and great service! Will in particular was impeccable, nothing was too much trouble - he is an invaluable asset to premier Inn! Thank you

Nice hotel. Thought Premier inn beds were supposed to be comfortable, this was not. Nice location and what little staff there were, were friendly. Dont have food. Checked out a day early cause could go home to my comfy bed.

Beds are comfy enough. Rooms are clean enough. It's cheap enough. Home to the slowest lift known to man. Don't keep your keycard anywhere near any electronic device 'cos it scrambles the magnetic strip and you'll be locked out. Nobody warns you about that but it's a regular thing apparently. Breakfast is passable but microwaved scrambled eggs??? Savage. The housekeepers are fabulous but the restaurant staff seem to be a bit clueless regarding customer service and they'll deal with you after they've concluded whatever very important task they are engaged in without ever acknowledging your presence. It doesn't appear that anyone is in charge and the staff seem to do their own thing in their own time. It's a cheap, clean, comfortable enough stay for a night or two and that's about it.

I was sleeping in my room and suddenly these kids playing loud music and dancing underneath my room. I have been to reception for complaint but there’s no one there

This place has lots of character as the building was an old Mill, the high ceilings and the exposed brick walls were really nice. It was reasonably priced and is close to west midlands safari park. Parking is right outside the Hotel although you do have to pay for this but it wasn't much, just under £6 for 24 hours. Small details in the room let it downs such as: •black mould on the bathroom ceiling •the lamp did not work •the table leg was pealing

An absolutely beautiful authentic building which hasn't been negatively impacted by the brand. Ivan chef in the kitchen made the best bacon and accommodated our requests - best breakfast with have had. To top it off Will was a great host by ensuing we had everything we needed, cleared our table and sorted us out a doggy bag to safe wasting food - obviously we were more than happy to oblige. Tia overhead my 5 year olds request for a pen and all hands were on deck to get him the right working one. All the staff are friendly, approachable and more than happy to ensure your stay is 5*. We honestly forgot we were in a Premier Inn as felt more high end due to service. Low cost, high quality!

Tia and Laura went out of their way, on a super busy Good Friday, to make us feel welcomed! As two American travelers, we had multiple questions about our stay and they were very friendly and patient with us. The hotel room was the nicest room we’ve stayed in for a long while and the restaurant had multiple great options, too. The chicken curry my wife chose, and the fish and chips that I ate, were both excellent. Tia even delivered extra towels to our room for us while we had dinner. Thank you Tia and Laura! We thoroughly recommend this hotel to any one reading this review.

There are never enough people at reception (1 person looking after reception AND the restaurant!). Also very strangely, reception is at the top of the hotel. Because the lifts are very slow as well (well at least one of them) it takes forever to get there and the restaurant! The restaurant menu is lacking. The breakfast is great!! Both times I have stayed here my key card has been deactivated after the first day, which was VERY ANNOYING as I couldn't get in, then had to travel up to the top, wait 10 minutes for reception to serve someone, then give me a new card, to then go back down again to my room. STUPID!!

Stunning looking place, fantastic attentive and courteous staff. Will definitely staying there again.

Great hotel in Kidderminster. A big thank you to Will and Abbie for going above and beyond and providing exceptional service. Their attention to detail and thoughtful care made our stay especially enjoyable.

Lovely service from manager, Walid, when entering the hotel. We arrived early and were offered hot drinks and savoury snacks while we waited for our room. Very accommodating.

Ideal for the passer through but wouldn’t really want to stay for an extended visit .

A comfortable hotel in a central location. The only negative is the car parking arrangements, I have stayed here before and trying to feed the machine while being rained on is no fun at all. But that isn't the hotels fault if course, it's the tightwads at wyre council.

Perfect location, good standard of rooms in an intresting industrial building, breakfast was great too.

Reception on the top floor rooms very clean but took some heating and didn't stay on .

Clean basic room, near shopping mall/area

Worst premier inn going lack of food in the so called restaurant if you did not like curry which is not the best and pasta you only got fish n chips left end off breakfast was ok had to wait for stuff to be done glad only 1 night normally if overnight for work its 4-5 nights we had meal deal poor selection as above ended up going out for food by the way no bar its bottled beer only 330ml better one about 5 mile outside kidderminster stay there

Popped in as a pit stop for a coffee, and feed the baby, staff on shift were very accommodating nothing was too much trouble

Lovely rooms, friendly staff. Only down side is very poor menu - and - oddly - incredibly slow lifts that make you wonder if you should hit the emergency button 😣

An unusual conversion of what I believe was an old mill into a hotel. The reception and catering are on the top floor with the accommodation on two lower floors. Room was up to standard and I appreciated the tea/coffee making kit as it was wet and gloomy over my stay. The evening food menu was not very wide but my pizza was perfectly fine. The Continental breakfast was very good. The only downside for me was the peculiar car parking arrangements. The entrance to the hotel is basically in a pay and display car park so I had to feed a meter with 90 minutes credit in the afternoon and skedaddle early in the morning to avoid paying any more! For once probably best to be a pedestrian.

Great stay very warm welcome. Shout to Lottie very helpful and friendly young lady.

Ideally located (for me). It's different from the normal Premier Inn, located in a historic building with nice features remaining inside, a break from the normal rooms in a box. Staff were very pleasant although a little pushed in the evening, two staff members running check in, drinks, food service and the kitchen together, made for a slightly slow service but done with a smile which made the wait bearable. Evening menu was basic but sufficient for me and clearly aimed at minimal staff being able to deliver it. Overall a nice stay. I will use again if I am in the area again.

Great location and very comfortable bed

Great place to stay. Restaurant not the best. But great staff.

Wonderful hotel in a fantastic location. Rooms spotless and staff incredibly friendly. Walid and Tia were very helpful in pointing us in the right direction for food! Great service

Everything was brilliant, staff were friendly, breakfast was the best.

Very clean, comfortable and lovely staff. Breakfast nicely set out and plenty to choose from.

Loved it. Fantastic room and very spacious for a family room. Very good breakfast in the morning thanks to the chef

Nothing here which was pretty sad really. Reception is on top floor which is ridiculous, there is apparently no meals cooked on site only microwaved meals so staff informed us. Only one bath towel and hand towel between two which is not very hygenic. BEWARE OF CAR PARKING: The hotel should have this information in hallway as you come in and also in your room. They should also have some leaway with the council if you have a room in the Premiere Inn. You get a parking ticket after 8am in the morning which we did £50 but pay early and its £25 which the hotel offer no assistance to go buy a ticket on the machine for you. No phone in your room to enable them to call your room to warn you sbout the tickets so you think your getting a cheap room but then you get a parking ticket if you forget. We arrived late so did not notice as there are no signs on the machine other than one pointing in wron direction to ensure you can not see it.

Excellent place to stay, central location.

Rooms can be a bit noisy. Overall I'm happy to stay here whilst travelling.

The hotel is beautiful and we had a lovely room. Acceptable breakfast (apart from having no orange juice all week) The town itself is ok, it's a good central location for lots of family days out/activities we visited Iron bridge, Severn railway and took a canoe on the river Severn with Shropshire raft tours

Nice place nice service. Can't complain.

Our expectations weren’t very high but boy were we surprised. The breakfast was amazing, well cooked and extremely tasty, probably one of the best I’ve had. We had a 2 night stay and the room was very comfy and exceptionally clean with all the amenities you would expect. The staff were very professional and attentive, we couldn’t have asked for more

This is the best premier inn I have stayed in. We booked here for our trip to WMSP which is only a 7min drive away. The hotel is in a shopping centre and so the parking is public, you have to pay between 8:00-18:30. We were out all day so over 2 nights stay we only spent a few hours on paid parking. The reception is located on the 4th floor as is the restaurant but there are 2 lifts which are abit slow but it's not a deal breaker. The staff here are why I reviewed this hotel 5 stars. Tracy in the kitchen is great and very accommodating, super friendly vibes. And there was Kate who showed real patience with my 4 year old and 1.5 year old and gave them stickers on the morning we left. The building is lovely from the outside. The rooms have high ceilings and character. We enjoyed our breakfast in the restaurant which had exposed beams. I would definitely come back here again.

Average at best. Parking is £10 a day. Expensive. Building feels undecorated with exposed brickwork in the rooms.

One of the best Premier Inns I've stayed at. Lovely, historic building with nice big family rooms. Convenient location with a pizza hut and McDonald's a stone's throw away. The reception is on the top floor (4th floor) with accommodation on the floors below. No issues with slow lifts etc like some other reviews have reported. Breakfast service was excellent, really well organised, good selection of continental and cooked offerings. Staff were all friendly and helpful.

Nettes Hotel in ehemaliger Weberei, schöne Zimmer, zentrale Lage. gern wieder

This Premier Inn could do with an upgrade. It's fine but a little tired looking. Also does not offer Premier Plus rooms yet.

Nice Premier Inn but such a palaver to park. No advice on the site or in the lobby. Had to rely on some reviews from visitors. Not great when it’s pouring down with rain. The car parking notices and machine had no mention of overnight parking rate or times. That said a wonderful Indian was had at the Chefs Kitchen across the way.

Breakfast was very disappointing..which is a shame because everything else was spot on..

Clean, tidy and in a stunning old factory building.

Second time we have stayed her in a month. Great experience: spotlessly clean, comfortable bed, pleasant staff and good breakfast. Can't fault it.

Kidderminster is a nice place and the hotel is a renovation of the old carpet factory. However the staff need cheering up a bit. One of them was genuinely stumped when customers arrived.

Incredible space, Old style rooms but ours was massive with cathedral like windows.

Quirky place with some interesting features, friendly staff and nice extremely quiet room. Very much let down by the food which was terrible. The evening meal choice was virtually non existent and breakfast was one of the worst I have ever experienced. The buffet looked, and tasted, like it was dry, over cooked and anything but fresh and the cook was doing everything but put out freshly cooked food. The exterior door opens onto a dark car park making it difficult to find an access. Reception and the restaurant are on the 4th floor and rooms are on the second and third. There are two lifts, one so slow I couldn’t actually feel it move, the other slightly larger and faster. This in itself is quirky, but just means lots of waiting for lifts. The main worry is that anyone can just wander in off the street and have easy access to accommodation floors without being challenged. On the plus side the room was comfortable, the bed excellent, sleep undisturbed and probably the quietest night I have experienced in a very long time, certainly in a city centre hotel. On the negative side, the food, some cleanliness issues, and lack of good security.

Absolutely shocking Premier Inn please don't book this Premier Inn. Myself and my family have stayed in Premier Inn for many years and have always found them very very good. We regularly stay in Manchester Printworks Premier Inn which is first class. We booked this Premier Inn in Kidderminster for a trip to West Midlands Safari Park for our two children and it needed to be changed due to Covid. I spoke to a staff member who changed the date of our stay. I then had numerous telephone and email correspondence due to them not entering the changed booking details on their system and then said it had not been recorded. We obviously didn't stay the night first booked and were told that we had lost our money and future booking stay. Nothing they could do but was their error. Shocking customer service please please avoid.

Friendly staff - clean & comfy rooms - central location - quiet night no disturbances - would return

We have stayed in this amazing building on several occasions. It is one of the better P.Is with an on site breakfast facility. When we arrived at two, our room was not ready but Caroline, John and Dan could not have been kinder and more attentive. I have mobility issues and we had had a long drive up from the West Country.. The accessible room was superbly appointed. Clean and spacious. A couple of mornings later, as we ate breakfast, there was an issue with the lifts. Our room was on the second floor, The Kitchen is on the fourth Having had the offer of even more coffee and a trip on the Evacu Chair, we decided to get me down the stairs undr my own steam. I think John was quite disappointed! The breakfast flavours are superb. The only criticism I have is that the food is tepid as it is served on cold plates from a food bar. The wet room is easy to use. The only thing with which I take issue is the dangerous position of the mirror which is on the left, the hair dryer is on the right of the wardrobe, and the kettle (which is static) is by the mirror. So, with my dodgy hands, I dried my hair over an electric kettle. A very poor design. We are already planning our next visit and look forward to seeing Caroline, Dan ( and his brother) and John in the autumn. An excellent face for Premier Inn.

Best hotel in Kidderminster! Friendly staff, fresh breakfasts, fresh coffee, comfortable beds. A good nights sleep (as long as you have 'good neighbours' who sleep as well).

Stayed here three nights in March. Had a nice relaxing stay. Room was clean, quiet and comfortable. Was initially worried about noise from the shopping centre nearby but the room was so well soundproofed we could not hear anything. Good service from all the staff we met.

Rooms are good, the place has a nice ambience and staff very helpful. One young chap called Will was particularly diligent, and helped to make our stay a very pleasant experience.

My friend and I stayed overnight here and were very impressed with the standard of service and, in particular, the willingness and friendliness of all the staff whom we encountered. The room was spotless, the beds comfortable and one could eat as much as one wished at the self-service breakfast bar where a combination of Continental/English breakfast could be sampled. The food was good - plates a bit cold though and the coffee machine could have been a bit faster in delivery, but overall a really good experience - with the friendliest and most helpful staff met anywhere.

Premier Inn is a Premier Inn! You know what you are going to get. We use them quite a lot. Cheap-ish and cheerful in the main. This one is a converted factory/Mill with reception at the top of the building which is quite disconcerting at first - but hey! Got there about 19:30, Andy on reception was very helpful with the computer glitch that didn't have what I'd paid for,, but it got sorted. Bedroom clean and a good night's sleep was guaranteed - It says in the brochure! One of these days I'm going to say "I didn't sleep well" just to see what happens. Breakfast was a bit of an odd thing, we were asked to wait until one of the two booths in service was cleaned (?) Luckily, someone had just vacated it - Were we expected to wait until they'd finished their breakfast if we'd been a few moments earlier? It is worth mentioning because the rest of the dining room was empty! Is this some sort of two booth fetish? What is going on? Or, is it that the familiarity getting just a little bit too contemptuous

An ideal base for West Midlands Safari Park. The hotel is an old mill on a retail park - don't let that put you off. Modern decor throughout and we had a good size family room. No complaints about setting or room. We had breakfast about 9am and it was busy (they do not have a large eating area) and it took a while before the chef re stocked the all you can eat breakfast - this was the hotels' only weak point (this may have been a one off!). Parking is free after 6pm and starts again at 8am. TIP - if you arrive before 6pm say 5pm and put 4 hours in the machine it will carry your time over to the next day i.e. to 11am - no need to get out of bed to sort parking. There is a good Frankie & Benny's next door and a Pizza Hut opposite. I must say the retail park and Kidderminster looked a nice and clean place - I would defiantly go back to the place and hotel (but next time I would have breakfast at F&B).

The staff were just fab, the pub next door was not so good we had to wait for ever for our food and the pub was not that busy

Wasn't expecting much from this hotel chain but was very surprised to see such an extraordinary quirky building. Check in was on the top floor where we were met by Ben who introduced himself and couldn't be more helpful with such a passion to make sure that our stay was special. We had phoned ahead and explained that our Three year old Grandson had recently broken his leg and was in a wheelchair. He and the rest of the staff couldn't do enough to keep him entertained and became close friends with him over our stay. I would highly recommend that you stay here and I do believe that anything is only as good as it's staff who were brilliant.

Friendly and helpful staff in great building (restored carpet factory). Family room was good size and clean.