Poundbakery & Poundcafe in Sefton

Disgusting food from disgustingly rude staff Bought a sandwich from here today It was stale and I mean seriously stale The bread was solid I took the sandwich back and the manager Alex flatly refused to replace it He stated the reason why it was solid was because it had been in the fridge Only one side of the sandwich was stale with the other side being ok so his argument about the fridge didn’t stand up Alex, the so called manager said they he would not be replacing the food unless I paid for it which of course I wouldn’t Alex then handled the food (after handling cash ) and then handed back to me I left with my stale food and obviously didn’t eat it Staggeringly poor customer service from a rude and arrogant employee I reported the incident to Greggs who were apologetic and offered £10 compensation

Used to be amazing here. Menu suddenly changed and now the tacos are fried and swimming in fat, all you can taste is the fat. Comes with a pot of watery oil with stuff in it. when I question the owner he was arrogant and said that's how they are ment to be. Chip on his shoulder as if he's someone important. Won't be coming back and will advise friends and family to do the same

Hi we went there for lunch. There were four of us. The place was ok, not the cleanest especially the toilets which were very poor. The staff weren’t the happiest I’ve ever seen. The food was ok but the chips were cold. Probably not going to return.

My first visit to a Pound Bakery cafe and my last! I was in the shopping centre on business and instantly regretted ordering a Coffee as soon as the words came out of my mouth. Lady who served me wasn’t very pleasant and acted like I was putting her out by ordering. Chairs outside were sticky even though it was 9am so the start of the day and the mug I received wasn’t very clean. I couldn’t drink it and walked away after seconds of sitting down. The counter was grubby and not what you expect from a food supplier. I hate writing reviews and not having any positives to share but all I can is…. it was grim

The most miserable McD's. Food takes ages!!!! And even after a long wait, limp and wet!