Greggs in Sefton

Disgusting food from disgustingly rude staff Bought a sandwich from here today It was stale and I mean seriously stale The bread was solid I took the sandwich back and the manager Alex flatly refused to replace it He stated the reason why it was solid was because it had been in the fridge Only one side of the sandwich was stale with the other side being ok so his argument about the fridge didn’t stand up Alex, the so called manager said they he would not be replacing the food unless I paid for it which of course I wouldn’t Alex then handled the food (after handling cash ) and then handed back to me I left with my stale food and obviously didn’t eat it Staggeringly poor customer service from a rude and arrogant employee I reported the incident to Greggs who were apologetic and offered £10 compensation

This Greggs outlet is located in a petrol station at a service area just off the M58 motorway but someway out of the centre of Maghull. There's no seating inside but there's plenty of free parking outside so it's clearly intended to be for the benefit of passing motorists who are looking for snacks to eat in their vehicles.