Pooley bridge inn in Eden

We stayed for a single night in the family suite on our way from London to the Highlands. We were greeted by a wonderfully kind and accommodating staff who looked after us incredibly well. Several days after leaving the inn, I realised I had misplaced my engagement ring. I reached out to management and their immediate action and honesty led to the return of my ring in a very timely manner. I was very touched by their efforts to help me. We ate well, slept well, and we left feeling recharged to continue on our road trip. I will never forget the kindness and honesty of this team. Thank you all.

Gorgeous bar and dining area, we were excited to be there. Unfortunately, our experience with a member of the bar staff soured it slightly.

Outstanding! Made to feel very welcome, the whole place is spotless, comfy bed, great shower and amazing food. Great value for money....we will be back.

We were met with a lovely greeting, warm atmosphere and delicious food. The staff in particular a lady called Mel and Carl and young man who sadly didn't get to know his name provided great customer care and service. This is the first time we've visited but certainly won't be the last. Many thanks for an enjoyable afternoon.

Absolutely fantastic experience. Jack especially but also Tracey were extremely hospitable and welcoming and the room was great. (Nice touches like coffee bags and fresh milk get my vote) A very reasonably priced and very enjoyable stay in a beautiful corner of the Lake District.

Absolutely fantastic food , accommodation and the team especially Jack and Karl.

Lovely rooms, food, views and most of all, staff. Made us very welcome and were so accommodating. Will be back!

Sunday lunch was lovely. Service exceptional. Really cosy but spacious. Real fires. Dog friendly.

Good food but that’s about it. Staff took order and then went discussing New Years Eve tables with other staff for around 5 minutes , then remembered she had my order in her hand. Painful to watch your order held in someone’s hand just because they want to join in a staff discussion. In my opinion customers come first Pump label on pumps on the bar for beer they don’t sell anymore. Got to say the food was good again, but soup was supposed to come with a warm Ciabatta, but got a slice a farmhouse loaf No salt and pepper condiments on the table - what’s that about- just a wooden box that holds sachets of sauces and salt and pepper , pretty poor IMO

We visited for lunch, lovely cozy , beautifully decorated and a great choice of food on the menu. The food was delicious. Its in a great location. Would highly recommend if you’re in the area.

Putting this on here for any ceoliacs to make sure they ask that the things marked Gluten Free on the menu are gluten free 🙄 I ordered the chicken kebab, which was labelled GFA (gluten free available). I checked that the chips were made in a different fryer, told the waitress it was ceoliac / allergy, so all good. No one asked if we wanted to order dessert, so I tried to wave someone over. The first person is saw gave me direct eye contact so I waved at him and then he walked in the opposite direction. So I asked an older waiter who brushed me off twice during our visit. We finally got our original waitress. I ordered the ice cream Sunday that was marked GF (gluten free) and it came out with an obviously not-gf biscuit wafer in it. I told the waiter to see if it was gf, so he took it back to the kitchen and just took the wafer out and handed back to me. I could see the line where the wafer had sat. I tried to call over the manager but the original waitress came over took the large sunday and came back with a much smaller one which was missing half of the original ingredients that she told me (and it was obvious) that she just quickly plopped together. She told me I should have told her I needed gluten-free (which I had told her I had ceoliac when I ordered my main).. basically blaming me for something labelled gluten-free not coming out as gluten-free.. to which I said the menu says its gluten free so it should come out gluten-free without needing to request it. I later asked for the manager, and they sent me to this woman who said she had already talked to the kitchen, that the kitchen was wrong (as was what the waitress said to me). I emphasised it wasn't just the kitchen she needed to talk to but also the waitress who blamed me for them not giving me something gluten free (when it was labelled gf) and the daft kid who though it was safe and OK to just pull the wafer out , which leaves the Sunday contaminated with an allergen. She applologised. Didn't offer a refund for the Sunday, although I did say i wasn't asking for one but was saying this as more of a wtf for any future ceoliacs that visit because... wtf was that. Three stars instead of one because the food tasted good and the woman apologised for the fiasco of service. But still.. wtf.

Came here with 5 people and everyone really enjoyed their food, service was great and friendly, highly recommend

Really cosy pub, well done out, friendly service from the moment we walked through the door. Well looked after by our waiter Jack, food and drink was great, especially next to the fire after a walk in the fells

They perfectly accommodated our group of 17 for lunch. Food was really good. They even had a sausage for our soggy doggy 🐕

Popped in for a quick drink and ended up having a light dinner. Really enjoyed the food, amazing service, and lovely pub.

We called in for lunch, not too busy at 12, but became quite full by the time we left. Great choice of food, ranging from sandwiches and small plates to full meals. Quick service, delicious food, cosy but spacious. We've been several times now and it is part of planning our route.

Fantastic location very close to Ullswater, Pooley Bridge & quiet little village.. would highly recommend this Inn as a great place to stay with friendly helpful staff, real burning fires, good selection of beers & food etc

What a lovely room.so much better than on the hotel pics.dog friendly were l9oking forward to.out meal.tonight .the bar looks very xmasy .were in room.7 how lucky lovely balcony ideal for the dog have fresh air .

First time visiting this restaurant and I was very pleased. Food was nice and had a wide variety to choose from, whether that be sandwiches or hearty meals, they supplied the lot. Staff were really pleasant and kind, sounds like the foundations but it's not always the case. We all had sandwiches and they were really nice and filling, can't comment on the taste of other foods but they looked lovely on other tables and coming out from the kitchen. Really pleased all round and would highly recommend.

Popped in for lunch and a drink didn't stay service was great very friendly gentleman served us food was fresh hot and lovely.

Booked a meal here whilst on holiday. Staff were helpful and friendly. All the food was nice, everyone enjoyed their meals. Would definitely go back.

It was a visit for lunch, the man working behind the bar was very pleasant, the other staff were less pleasant and chaotic verging on rude. Service was chaotic and the food poor, main course was over cooked and dried out

While staying at the Leeming House Hotel with friends we decided to dine at the Pooley Bridge Inn on the second night of our stay. We were all impressed on arrival at Poiley Bridge by the lights on display outside the restuarent and the ambience of the restuarent itself visible from outside. This is a large restuarent but there is plenty of parking available. We arrived a little early and our table was not ready however a drinks order was taken and we had a small round table at the end if the bar for 10 minutes until our table was ready. Food orders were taken and served in good time. There was a great atmosphere and the servers added to this with their good humour. The food was great and we all really enjoyed the experience

Brilliant base for the north Lakes. Excellent food and a really very well laid out room.

We only stopped for coffee and the place is immaculately clean

We visited the Pooley Bridge Inn for an evening meal. It was a very busy evening and all the staff were very friendly and helpful. The food was well presented and fresh. We shared starters - nachos; salt and pepper squid and salt and chili chicken wings - all of which were very tasty. We chose fish, chips and mushy peas and chicken kebabs, both of which were delicious. Worth a visit!

Great staff, great food and an amazing area. Go see the waterfall.

Staff friendly polite and welcoming I was a solo traveller and popped in for couple pints. There ale Big Sur was a very refreshing pint and good price at £4.70 a pint

Stayed for Sunday lunch. Was great service and lovely food.

Lovely tasty food and atmosphere. Dog friendly, heaters outside. Blankets .

Great pub in a great location. Food was excellent as was the service 🙌

The pub has a good atmosphere and was busy. The initial service was good but then they didn’t take our order for a long time. The starters were excellent. Had a bit of a wait for the main course and while the pizza was then very good, the chicken burger and fries were over cooked and seemed to have under the heat lights a long time so even the coleslaw was very warm! Shame as the service was good and very friendly. I would eat here again but it is very much bulk food service like you would expect at a Brewers Fayre or similar.

The Pooley Bridge Inn is a fantastic, cosy, and welcoming pub that’s perfect for a relaxed meal or drink. The atmosphere is warm and inviting, making it an ideal spot to unwind after a day out. Their selection of food and drinks is excellent, with a great variety to suit all tastes. Whether you're after traditional pub grub or something a bit more refined, the quality is consistently brilliant. Plus, they warmly welcome dogs, which makes it a great stop for those exploring the area with their furry companions. Highly recommend this gem of a pub!

Didn’t stay in a room. Was told on numerous times it was table service but there was no one to serve these tables we tried to order 3 times. One with the person who gave us menu, one at bar and one with the person bringing the food out non took our order. After 20 mins of trying to order the bar girl finally took our order and we paid up front. I think she finally realise how embarrassing it all was. She did however keep a page up showing a tip on card machine again I was awkward and tipped 10% 🙈oh my I really don’t know why, I just felt so awkward with her watching. It wasn’t even busy and we waited for a very long time for food. 4 people think managers as not in uniform but in shirts came through restaurant via the back door and went behind bar and into the back laughing amongst themselves no acknowledgement anything other than them. Food then came out 30 mins later cold and dry like it been sitting on the side and forgotten. I ordered pie and fish and chips. The fish was the only thing hot and everything was warm at best. I couldn’t be bothered to mention it. May had done if someone came to table to ask. Wanted another drink but just left it’s It was very quiet, the atmosphere was disjointed and awkward and didn’t help no music was playing. We just left in the end with no goodbye won’t be back will go over the road for rest of week.

Visited this pub while having a weekend break at the lakes. We went for Sunday lunch at around 4pm. Inside was very cosy and warm and the staff were very accommodating knowing we had a wheelchair user with us. Food was nice and staff were friendly. It wasn't to busy and we enjoyed our time there. Would definatley recommend for that cozy pub feeling. Couple of nice little shops in the close proximity over all pleasant experinace. 😊

Thoroughly enjoyed our stay this weekend, and the food and service were excellent and provided by friendly staff. Would highly recommend 👍

The best pub in Pooley Bridge. Large outdoor seating area to the front, beautifully decorated interior. Good range of drinks available at reasonable prices. Food also good value for money.

Great service, lovely staff and a really nice atmosphere. Food was good and some good vegan options. Also dog friendly which is great!

Turned up without notice, staff were so helpful and accomodating, food was excellent

Location is excellent. Service was reasonable, the food was OK (not great or bad), and the choice and quality of drinks is good.

We stopped into the bar at the Pooley Bridge Inn during our visit to the Lake District. Amazing pub with great atmosphere and service. The service was very friendly. Great Guinness. We loved our visit. Beautiful building with plenty of seating inside and outside. I loved all the decoration. Highly recommend this pub.

Stopped for dinner, staff were polite, friendly, and helpful, and the food was fresh and very good, cleans and tidy with a good atmosphere 👍🏻👌🏻

Nice looking pub, had a couple of pints waiting for the bus.

10/10 great service, amazing food, even the dog approved! Will definitely be back again!

Big pub ,loads of outside tables fast service, good meals

I cannot speak for the rooms, as I did not board. My other half and I went to the Pooley Bridge Inn for a couple of pints and some dinner. We couldn't decide on what to eat, but Lewis pointed us in the direction of the steak and ale pie, with chips (not mash). It was delicious, so we asked for the dessert menu. We then couldn't decide whether to have the seasonal crumble or the sticky toffee pudding, so we asked our trusted Lewis what he recommended. We both opted for the sticky toffee pudding, one with ice cream, one with custard. We both licked the plate clean and barely managed to waddle to the bus stop. Would highly recommend!

Stayed in Yanwath for a week and this pub became our regular local. Sunday dinner was superb..but what really made it was the staff and location. We booked for 3 pm and people were being turned away still then. The front of house and bar staff were so polite and friendly, it really made the whole experience 5 *. Would thoroughly recommend 👌

What a fabulous place .. food great and staff so lovely to both humans and dogs

Freindly ,clean ,accommadating ,lovely view nd everything else nearby(shops,bus,pubs lake) brilliant little village love it xx

Visited on monday with my wife for a treat. What we got was a stringy object in our pie which put us off. A bit like finding a hair in food. Raised with plate collector who said it was thyme, like its normal. Thyme?Time to find another pub, thought i. Very underwhelmed.

Cindy, the assistant manager was lovely and very helpful. Great ambience.

Excellent choice for food. Good selection of drinks. Mind - you must book! We were seated near the door and there was a constant flow of people being turned away. It was packed. (Late September, not exactly peak season) Burgers - delicious, we sampled the hunters chicken burger for a change, very tasty and proper thick chips. Sea Bass - excellent. This was actually a special on the menu. It was cooked in a parcel with an array of vegetables, capers, artichokes etc. and steamed. A bit more expensive, but very delicious. I would say though, if you are starving, this might not be for you. How about trying the pie, made on the premises. Or, the fish and chips that came out looked amazing. (More like a whale) Not hungry? Sit in the substantial beer garden and watch the world go by.

Great place to stay kids loved it ,staff were helpful and polite definitely come back again,

Visited today for a roast dinner the staff were helpful and inviting but the quality and quantity of the food was shocking and not what you'd expect to recieve in a lovely little village pub. It came and was just warm, meat tasted cheap, roasties and parsnip were hard, powdered smash, yorkshire pudding dry, gravy flavourless and nothing tender about the broccoli.. Some carrots would of been good(more veg) I'm sorry to roast you but someone needs a decent roast this Sunday.. We left dissapointed and still hungry, we won't be returning.

Great service and great food! Paul was a great waiter and gave the dogs some sausages :)

Enjoyed a delicious lunch here while on holiday. Beautiful pub on the inside and outside, really cosy. Everyone who served us was really nice and welcoming. Will definitely pop in again next time we are in the lakes.

We decided to choose this place because of the large selection of gluten-free options. However, the nachos and/or fish & chips we ordered were not 100% gluten free. My uncle became ill after visiting this place and agonised over the consequences all day.

Really nice pub, friendly staff with a good range of draughts and bottles. Looks lovely and very close to Ullswater.

We popped in here this Sunday for food, while the staff were really nice and attentive. The food wasn't great. The Sunday roast, looked the business but unfortunately tasted very bland, arrived and wasn't cold but wasn't warm. The roasts tasted like the old school frozen kind and hard to cut through, I got half a carrot, half a parsnip, what tasted like smash for Mash and a yorkshire pudding that was 2 minutes from being completely burnt. Although the red cabbage was lovely I must add. The meat wasn't great I had beef and it tasted like the really cheap thin sliced stuff and way over cooked. I get the feeling this place is busy and alot of the food is precooked or plated to give a quick service. We had been on a long hike, we had a 3 hr drive home ahead of us so we ate and left but unfortunately we won't be returning.

Another lovely stay in this establishment. Staff brilliant nothing to much trouble. Friendly professional. Lovely food. And rooms always clean .

Ate here during a walk from Wreay. Had an excellent Mediterranean pizza.

Very cozy atmosphere and quick service!

The food was delicious, with a great atmosphere. We didn't previously book, but they sorted it out for us. They even had bingo entertainment in the evening if anyone wanted to join in.

£13.50 for one pint of lager and one pint of lager shandy - you’re having a laugh!

Average food for over inflated price

Stayed at the hotel for three nights. Arriving it was very busy. We were signed in without haste, nice clean room very comfortable beds. Also no sound from downstairs bar and restaurant. The food and drinks were served by waiter service. The organisation of this establishment is excellent, from the manager to all the staff. The pub is also dog friendly. We had food each night, very good. Breakfast was excellent quality products. With welcoming staff. A great stay. D AND J P.

We stayed in a family room on a one night stopover between Brighton and Scotland. Food and room were excellent and staff were very welcoming. They even found my kindle tablet after we checked out and posted it to me (very thoroughly wrapped) by recorded delivery at their own expense. Highly recommended.

Lovely meal, great service and didn't wait long

Another excellent pub in a lovely location sit outside in the sun shine 😎 Lovely .

Had dinner on mid week Wednesday's evening. Busy bar outside and inside. Good customer service overall . Squid starter was tasty with veg on side. Beef burger was dry and plain was ok nothing exceptional.

Came across this pub. Staff very good. Food very nice. Sat In a booth nice and private. Will defo go again

Lovely little village great trip on the steamer and ice cream Galore.

Evening meal in the inn - very tasty and served promptly. Slightly on the pricey side but within the norms for Lake District establishments.

Loved it, lovely room we stayed in annex, beautiful location great service def recommend

Great service only stopped for a pint!! Dog friendly would recommend!!

I can't review the rooms as we didn't stay here. We popped in for lunch and both had a steak sandwich which was lovely. The staff are very welcoming and extremely efficient. We were welcomed at the door and waited no time at all for someone to take our drinks order. Within a very short period of time we had ordered our food which arrived promptly. The hot sandwiches were around a tenner each which is very reasonable and they tasted superb. Cannot fault this place at all as a dinning location. Really good food at very reasonable prices. Spot on.

Dreadful microwaved food, from order to delivery to table, 2 minutes, cold and barely edible. Drinks service good but ordered 2 hot chocolates and 2 cappuccinos, at first tried delivering to wrong table twice, finally arrived and the most lukewarm puddle water I have ever had the misfortune of drinking. Chap at front of house is the rudest man and has no business being in a front of house role…. Wouldn’t come back!

Absolutely brilliant place friendly staff, very attentive , excellent food ,

Very welcoming and great setting, food was lovely if a little expensive.

Lovely place and food just over the bridge. Very dog friendly and plenty seating outside for the good weather.

Great pub atmosphere and staff is fantastic. Food was average as it wasn't the warmest and came out far too quick after ordering. Deffo go again for drinks

Party of 9 booked for Sunday lunch. The beef was tough I did highlight this to staff and offered more but I had finished the rest of my meal by then, disappointing for £17.

Popped in for lunch before paddle boarding. The staff couldn’t be more friendly. Service was quick and food was delicious.

I have been here a fee times a lovely place. The service is amazing nothing always attentive to the customers. The food is good and worth every penny. The atmosphere is relaxed and friendly.

Great food Great staff Great location Nothing else to add.

Exceptionally friendly staff, great food and reasonably good prices.

Beautiful place to visit and good food

Great pub and lovely food. Very nice seating area at the front. Dog friendly as well which is always a plus

Great pub in the centre of the village. The food is good, staff friendly, and helpful.

We were in a campsite near pooley bridge our first night there was a quiz night we enjoyed it so much we booked for dinner the next night and will deffo return if we r in the area again.

Party of 13 plus a dog, all dealt with efficiency and friendliness. Food and drink was decent with everyone happy with their choices and portion sizes. I had a bonus bulb of garlic in my pie which explained the unusual flavour! Happy to recommend!

Gone down hill since last year when we came. If your after 4 slices of soggy microwaved garlic bread, a pre-cooked dry burger and a terrible tandori kebab covered in sauce that taste like 5 spice.. then this is your place.. almost forgot to mention the table with bird poo and the next table we moved to was still dirty from the last people..

Great food. Great atmosphere. Dogs welcome.

Pub is nicely decorated and the lighting is good. I had the chicken burger with additional onion rings, and my partner had the pie. The food was good, and I fitted in a PBI Sundae as well 😁

Had a great time. A full hearty meal, wonderful staff, warm and cosy pub with plenty of space. Will definitely be visiting again!

We visited from Skegness for few days at ulswater . We visited this pub and played bingo. But the thing that was amazing about this place was. Every single member of staff where absolutely amazing. So friendly and welcoming . We had 3 sausage dogs janet Patrick and Charlotte and they couldn't love and fuss them enough credit to every staff member for been so friendly and welcoming. When we come back it's going to be our first port off call. Cannot rate them enough. Couldn't pick one member out because all bloody fantastic. Well done to your team. Elaine and Gordon simons

Very friendly staff and dog friendly even has a sausage for the dog on the menu ,we visited whilst we were touring round and they let us leave our bikes in the car park whilst we went on a boat trip then came back and had a fantastic meal there

Outstanding service all round breath of fresh air to see a happy working team.

Won’t be coming back here. We booked to watch the football and to have drinks for the rest of the evening. At 7pm the waitress came over and asked us if we can move to another identical table (with little to no view of the tv), all of the tables were the same style we asked if they could just sit at the table a couple across as they were spare and the group coming in weren’t there to watch the football, the staff did not want to ask if the party minded just being put at the other table, they just wanted us to move. After us all having food and drinks since 4:30 we had spent a considerable amount of money at the pub. They weren’t interested in keeping us happy as this other party has “been here before” it’s our 10th year coming to this pub during the summer whilst camping and it will be our last, from the narrow minded staff who just told us to shift at 7…. (No work around to please us, we’re just a bunch of lads and treat like cattle) We left as soon as the final penalty was scored and enjoyed the rest of our night.

We took our son for lunch today, ordered chicken nuggets and chips from the kids menu- £12. The meal came with chicken nuggets over cooked and dry. The chips were inedible, looked and tasted like they'd been fried over and over, no potato left in them just greasy sheels. My son wouldn't touch it, we asked for the fries to be replaced for a fresh portion which they were. The 2nd fries were exactly as the first. Absolutely horrible. Really disappointed.