Based on 547 opinions finded in 1 websites
Based on 547 opinions finded in 1 websites
Nº 506 in 722 in Stoke-on-Trent
Nº 64 of 85 British in Stoke-on-Trent
Opinions
Lovely food and an amazing atmosphere. I had great service off Anna and Jodie on the bar! Couldn’t have had a better experience do recommend
Jodie P . 2024-10-27
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Spot on. Food lovely, staff friendly and very helpful. Definitely recommend to all. A lovely location too! Thank you we really enjoyed it.
Lucy C . 2024-10-17
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We visited here this evening, Sunday 5pm. We were shown to our table quickly enough but it took 15 minutes for someone to come back to the table for a drinks order. Carvery wasn't great. The beef was so fatty it was inedible and the roasties were rock hard. The mint sauce is so watered down it was like putting water on the meal. The gas in the drinks machine needed changing as all the fizzy drinks were flat. Took an ages to get desserts and despite asking for the bill, it never came so we paid at the bar and left.
Faerycakes . 2024-09-15
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Came in for tea served by Lucy and Harry. Exceptional service by both. I will definitely be returning soon. Lovely food and very welcoming atmosphere.
trees123 . 2024-09-13
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Came in for a catchup with friends and we were greeted with a lovely welcome from the staff, the food was hot, tasty and had a good selection of meats and vegetables. This isn’t the first time I’ve been here and it never fails to impress me. It’s great value for money and I will definitely recommend to all my friends. Thankyou
shaw7030 . 2024-09-13
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Just a quick one to say say how good the staff were the other night (Fri 12th April). James, the duty manager, and especially the lovely Jodie were very friendly and attentive.
OnAir16696100811 . 2024-04-14
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It was a wet Sunday in April so we decide to pop over to the Toby Carvery in Endon. Immediately met with friendly faces and a relaxed atmosphere however this was all about to change.. sat away from the busy area we had ordered drinks and were just about to go up for the cavery when to my displeasure my phone took a nasty tumble down the side of the radiator becoming stuck. Harry soon sprung into action like a coiled spring with another female colleague whose name has slipped my mind.. First attempt with a broom then some cooking tongues and finally they were victorious using a litter picker. The ordeal must have lasted at least 10 minutes growing incredibly embarrassing as each minute went by. Overall the cavery was bang average but the service was commendable. #notallheroswearcapes
Luke S . 2024-04-07
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Went for Mother's Day as a party of 8. We must have only been allocated 1 hour for the table as after 1 hour and 15 minutes - about 5 minutes after we'd eaten our carveries - we were told the table was booked out and we were asked to move into the bar. We still had our original drinks left and hadn't even had chance to think of desserts. I would have expected to have the table for more like 2 hours not 1! No pre-warning of how short a time we had to eat. Left a review with the pub to inform them of our poor experience and didn't even get a sorry off them. Very poor!
Jane C . 2024-03-11
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We visited for a family meal and it was lovely, staff friendly and very helpful. Puddings were lovely too. Shall be returning
E4387BNlucyc . 2024-03-06
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I went for a meal with my family on Monday night. The carvery was perfect, roast potatoes were crispy and the veg was soft and very well flavoured. We were served by a tall blonde girl, she was very polite, cheerful and efficient. We will definitely be returning sometime in the near future.
Aaron J . 2024-03-05
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Came in yesterday (04/03/24) popped in with my husband, we had a Sunday roast and it was lovely. The staff were amazing as always and I really can’t fault the place. Definitely recommend
Jessica L . 2024-03-04
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came for lunch today we had wonderful service from jess who was very polite and made sure our food came out quick and warm x
k a . 2024-03-04
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Had a fabulous dining experience. We were there with our 4 grandchildren We were serviced by Hannah, what pleasant young lady she is an absolute credit to you. She was so friendly and helpful. Helping the Girls to decide what they would like to eat. We will be returning again soon.
G1500VOmaryc . 2024-02-29
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Wonderful service just found a review card in my wallet. Served by Hannah carvery was Harley. Food was delicious and I will be visiting again as always.,
Becky W . 2024-02-29
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Lovely family meal, everyone was so attentive and friendly and the food was great! We practically licked the plates! Just what we needed! Will definitely be back!
Jade S . 2024-02-29
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We has Hannah serve us with a huge smile made us feel very welcomed absolutely lovely lady atmosphere was great Thankyou so much Hannah for making our experience the best
Rebecca H . 2024-02-29
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Great meal with family. Food was great and looked after by a lovely lady called Hannah i think. Couldn't do enough for us.
Julie A . 2024-02-29
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Had a carvery takeaway this time and it was very good well packed in pots with lids only had to wait a few minutes to pick it up. and it was nice to see all the carvery staff having a chat amongst eachother and looking cheerful and being there to serve and see to anyones requirements etc. very pleased with this toby carvery
Dave H . 2024-02-11
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Called in for a drink to say hi to James who used to work at the BH , heard that he had started to work here. James wasn't working when we called in but we stayed for a carvery. Food was lovely, piping hot and great choice, lovely friendly staff and great choice of ales much to my husbands delight. Will be back for another carvery and hopefully to catch James. Julie & Dave Harper
julie h . 2024-02-08
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Visited on 08/01/24. Lovely food! Our server was Madison and she was so sweet and attentive! My family members had the carvery and loved it. I had the Roast Club which was delicious and very filling!
W6344JPmeganl . 2024-01-08
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Booked for Christmas day lunch, very impressive on how they worked it, pre ordered worked very well, no queuing for carvery and well looked after by our server Hannah.
jackiesH9196XZ . 2023-12-30
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Although we live in Birmingham it has been tradition over many years for 7 of the family to travel to North Staffordshire to visit my sister and take her for a Boxing Day meal at The Plough in Endon. Normally the Toby Carvery has been...
John A C . 2023-12-28
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Lovely Boxing Day afternoon carvery staff where all fantastic nothing to much trouble food was fantastic we will be returning a complement to you all
anthony h . 2023-12-27
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We went as a family for Christmas lunch today.Service was seamless and all the staff were lovely and happy to serve us all, even though they were missing out on their Christmas day Festivities.It was so nice to see people who enjoy their job. The...
Katherine A . 2023-12-25
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Came for eat breakfast with Santa, food was amazing!! Couldn’t fault the staff, absolutely amazing service. Santa was excellent with the children. Would definitely recommend and definitely will be coming back next year.
Jessica L . 2023-12-23
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Wonderful food as always. Carvery was amazing. The staff are always so lovely and accommodating. Dot and Sam are so nice and pleasant. We often come here.
Lisa I . 2023-12-04
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We had booked online for today, restaurant was not busy when we got there so we were seated straight away. Good service from server, we had extra large carverys each. Plenty of choice for both meats and vegetables. Our drinks were on the table by...
traceywC6653AP . 2023-11-20
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Great time here for my “special” birthday. Many thanks to the lovely waiter who looked after us - he even went to the trouble of sorting out the birthday cake that my family had secretly brought with them. In all the excitement I didn’t catch...
LindaJean70 . 2023-10-23
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Went here for food today, had a takeaway carvery, it was absolutely lovely & the service from Sam, Dot & the rest of the staff was amazing, they are all so lovely, helpful & polite
mick h . 2023-10-12
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Our server Keira was lovely. Food was a great. Deffo recommend the Toby carvery in Endon, wouldn’t go anywhere else !!!!
Jessica L . 2023-10-04
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Never had a bad meal here, staff are always friendly and welcoming Lucy (H) was particularly attentive last night looking after us. Keep up the good work 👏🏻😊👍🏻
whispers1975 . 2023-09-29
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Came in last night and I was very impressed. It has improved so much since the refurbishment and the food is was amazing. Special thanks to the waitress I think it was Lucy H, she was so helpful when I had a few questions about...
phoeber608 . 2023-09-29
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Just came in for dinner with my wife. Not only was the food excellent as always, but the service was also fantastic! The waitress Lucy was brilliant! Perfectly attentive without being over friendly. It would be great if some of her colleagues could take a...
Jon R . 2023-09-28
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Went this evening for tea family of 4 we were greeted promptly and seated quickly, ordered drinks, which arrived quickly also. Informed our waitresses Keira & Lucy H that our youngest has a Diary allergy, they promptly got the information we needed and informed the...
Caroline B . 2023-09-28
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I came in with my son, daughter and sons father. My 2 year old was screaming. Sophie P came over with crayons and a hat for my son to draw on to keep him entertained. A short while after, I was queuing up for food...
stephc827 . 2023-09-24
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come here most days a week and the staff are very helpful especially hannah and amelia who are always there on the bar and always very polite with great service prefer to drink here than the hollybush egos
jh5021 . 2022-07-25
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after 2 visits in which the service had improved i made a 3rd visit. I came in for a drink to listen to 2 couples f...ng and blinding. The manager was even chatting to them and never asked them to stop. It was 4 oclock...
Maria C . 2020-08-29
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Came for lunch today having not been for a couple of years and were very disappointed with the food, especially as paying full price not 50% off. Beef was very gristly, though the turkey and ham were good. Half the amount of meat there used...
pamshrew . 2020-08-28
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We happened across this Toby Carvery and thought we would give it a try. We all went for carvery with my wife trying the vegetarian sausages in Yorkshire pudding. I went up and spoke to the chef and got a healthy portion. The veg potatoes...
denniswK8097TK . 2020-08-17
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Food was ok to be honest but found the service poor. It wasn’t busy is was the end of the night and staff standing around chatting and I suppose you could say starting to tidy up but when you have paying customers waiting to order...
JimSCFC . 2020-08-02
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the meat was to tough to eat easier to knit with carrots peas roasts hard I did tell the person that served me but no response will I eat there again no, and i thought it would be better with less people about
C162BIdavidb . 2020-08-01
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First visit after lockdown.organised.foid hot and we'll presented.waitress Steph very attentive.great visit
Mandy L . 2020-07-26
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No no no, not a good experience at all. Much better in the area and won't be going back. Was really looking forward to getting out and trying things in the area again, been to all the other alternatives and this was the worst by...
BriandHelKel . 2020-07-25
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Today has been our second visit since the reopening after lockdown. On our first visit I will admit that I was slightly nervous, these are strange times that we are living in. From the minute we walked through the door on both visits, staff put...
zoeb728 . 2020-07-12
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Visited with a voucher for 2 courses. Had a drink in the bar before being seated. Starters - Prawn cocktail with mango strange combination for me, no mango was visible, however this was much to my taste, the prawns were large and the salad crisp,...
JacquiStoke_on_Trent . 2020-03-30
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Food was lovely and staff polite. Really do enjoy going to this place for a meal. Reasonable prices.
Michael J . 2020-03-12
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Nice food depends how busy it is for how fresh the food is if it’s busy it gets replenish more often if it’s not busy then the food stays out under the lights and food tends to dry up
Jjchad11 . 2020-03-08
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Visited the plough Endon on the the 19th January 2020 at 12:30 having ordered the drinks a cappuccino and shandy we then went to get our carvery the queue was 12 deep so it took some time to be served when we got back to...
Leggy72 . 2020-01-21
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Very popular place. Good quality service. Very good food. Generous portions. Quite a few steps so not wheelchair friendly. Higher prices on Sunday for the carvery. Avoid Sundays. Generous portions of meat at the carvery. Some other Tobys only give 160g of meat. Not here.
JANETDENISE . 2020-01-15
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It was over Christmas when my son and his two daughters decided to treat me and my partner for dinner. He suggested he had seen a Toby carvery on the way to our house. I must admit i passed it every day for the last...
Vincent S . 2020-01-08
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My family and I went out for a roast to Toby Carvery, it was extremely warm and very busy I wouldn’t recommend if you have any appointments that day as it can take a long time to get your food.
PING3000 . 2020-01-03
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We visited The Plough for a family meal between Christmas and New Year. The food we had was nice and the festive menu was good value but they had run out of quite a few things - though I'm not sure if this was just...
KateP1 . 2020-01-03
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The food - carvery - was good value, as carveries inevitably are! We had quite a good time. Our table was up at the back and no-one else was there as we needed to eat early before a meeting at 7.30.
Cynthia D . 2019-12-30
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On arrival our table was ready as pre booked for family of 12. Drinks were ordered and we were off to a good start until we went for our food! There were such few items we were told to wait 5 minutes in the que...
Bevpo10 . 2019-12-28
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Three of us enjoyed an excellent lunch at The Plough on Chistmas Day. Despite arriving about 45 minutes early (in case of a possible car problem), it was quite OK for us to come in and take our table.Starters and sweets pre-selected when we made our booking months ago - these served at our table. Main courzse was carvery witu turkey, beef and pork, Yorkshire pudding if wanted, pigs in blankets and a wide variety of vegetables - two sorts of roast potatoes, mashed potatoes, peas, carrots, cabbage, red cabbage (excellent !), cauliflower, sprouts and roast parsnips.Service efficient, but not pushy - a few minutes after we had all finished our starters and main courses the waiter arrived the clear the plates.One of the best Christmas lunches we've had for several years.All we had to eat for the rest of the day was a sandwich and a mince pie.
Phil R . 2019-12-27
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Decided to eat here lady minute on Monday as we’ve not been for a while and aren’t always best pleased. But to our surprise it was lovely. Showed to a table by a lovely lady with long dark hair in a pony. She was excellent, got our drinks quickly and spoken in a great manner. Nothing too much trouble. She was very busy but still quick and pleasant. The carvary was lovely. The mash was a bit sloppy and gravy needs to be thicker but everything else was great. The roast potatoes are amazing. You don’t get as much meat like other places but it was lovely. Will defo return again soon
sknightblonde . 2019-10-31
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Helpful staff. Very nice food. Would recommend to anyone looking for a family meal or just a tasty carvery!!!
Jr01230 . 2019-10-25
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Me and my partner went for a carvery, and to be honest the staff are very polite but everything seemed rushed from been told where to sit to finishing our meal, also the meat that they put on our plates was just small bits, when visiting other places for carvery, they were slices of meat, dont get me wrong, the food was very nice, but i didnt even see any potatoes apart from roasted ones, we will eat there again, but i do hope that they will read reviews and learn from them.
rachellouiseray . 2019-09-06
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Usual quality Toby inn. Good selection of meat, reasonable selection of veg etc but lacking greens. All hot and very tasty. Staff are attentive but I would agree that they are a little over friendly. Overall a reasonable meal for a reasonable price. Good value for money.
A1Tage . 2019-07-20
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We took our Brownie pack for our last night of the term outing. The food was lovely, it must have been, as there were clean plates all round. We were served by Ethan, a very polite, well mannered, friendly member of staff who made us feel like we were his top priority, nothing was too much to ask . Thank you. I know that both our Brownies and leaders enjoyed the night , so thank you very much.
Soshedances01 . 2019-07-15
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We have visited the Plough at Endon for our mums recent birthday bash 22 of us attended and we all thought what a marvellous night it was at a really spledid venue this was a first for our parents but we have visited several times before and as ever it was first class thanks again to the staff.The carvery was really very nice and tasty, all in all we were all very satisfied and would not hesitate to attend again.
Mark B . 2019-07-08
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We meet up here with my Sister and her husband at least once a month. As usual the food was great, although I am not sure Macaroni Cheese and gravy mix?!My biggest issue with this visit was the over attentive member of staff who hovered around our table and interjected himself into our private conversations. Provide great service but remember we are customers not friends and stay out of our conversations
hairytrucker63 . 2019-06-18
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If you want a decent Carvery at a fair price then this is as good as anywhere in the area. My only complaints are 1. A lack of green vegetables 2. Macaroni cheese and gravy? Yuk 3.The staff are too nice, I mean there is being pleasant to customers and then there is making them feel like children, as a 50+ man I do not take kindly to being called Sweat Pea, Darling and Sweetheart, it is over familiarity and quite irritating.
starstationearth . 2019-04-07
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One of the nicest places for a carvery - lots of great options, more so than other carvery chains. Food is always nice and hot and the staff are attentive which is great.
katiesrse . 2019-03-04
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So disappointing after going for a Sunday lunch, Everything was overcooked no-one seemed to care when I complained, I definitely wouldn't go here again
Patricia T . 2019-02-15
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Visited on 14th Nov for lunch thort we'd give it another try after a poor visit some months before.we live nearto.
tom c . 2018-11-14
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Been to the Plough a few times and noticed that Toby Carvery seem to put up their prices every year - the ice cream sundae with carvery used to be a £1 but now double the price! Toby need to be careful they don't price themselves out of a market! Still good value and for a carvery the food was good. Staff friendly and attentive.
Trevor S . 2018-10-30
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We recently visited this establishment after a very long absence and some very happy memories of family meals in years gone by . Once inside it was an ho my god moment . To say it's shabby is an understatement . The decor is awful and looks the same as when we used to use the pub and restaurant in the late nineties but now much dirtier with filth on the walls and skirting boards . The carpet you nearly take home with you as it sticks to your feet and now they are allowing dogs into the establishment as if there isn't enough mess in there without our canine friends contributions And the language at the bar from the locals would turn the air blue in a miners pit cage . To my utter dismay as we approached the steps up to the door they were covered in dog excrement and a staff member proceeded to mop the steps and then secrete the mop and bucket back behind the bar now covered in this foul smelling stuff and carried on working as if that was acceptable , nothing had happened and that was the norm . Who's next said a staff member from behind the bar . Training and customer care seemed non existent to us as we stood agog . Well Firstly any bar person worth their salt should know who's next and secondly It certainly won't be me I thought after what I've just seen if that's the standards it's dropped to . Can't the Toby regional /area managers see what is plainly in full view to all customers who come through it's doors , it needs closing and a full refurb including the toilets as these stink and you need wellingtons to get to the gents urinal .
UngryArry . 2018-10-30
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We went in for a couple of rolls for a light lunch. We were presented with beautifully filled rolls but also a huge single Yorkshire pudding and gravy as well, which we weren't expecting, but all very nice. I had ordered a salad with my roll. I got the Yorkshire pudding and gravy as well plus a 'salad' that consisted of lettuce, cooked broccoli, haricot beans and peas. Strange combination but it worked and was very tasty. So, so much for a light meal and we were both stuffed. Meals were cheap too. Also, buy one Pepsi and you can keep refilling for free. The service was slightly slow but we weren't in a hurry. Staff were very pleasant. Would definitely go back if we're in the area.
Margaret M . 2018-10-10
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Called in here to meet a friend for breakfast on Saturday. We stood waiting to be served for 10 mins & it was not busy. The buffet breakfast was ok but for the price of under a fiver for as much as you can eat, you can’t expect that much. But we got in 20 mins before they stopped doing breakfast & they were vertically clearing the food away as we were putting it on our plates. We had enough food but in our case if we had wanted more it was not there. If we were told that then it would have been ok.
GaryNewcastleStaffs . 2018-09-17
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Arrived about 10am, after a nice lie in. Paid for food at the bar, also paid for coffee refill's, you get a cup to fill yourself, very nice coffee. Breakfast was fine, nice bacon and sausage, mushrooms, eggs scrambled or fried, tomatoes (really nice), beans, a type of hash which was ok and Yorkshire pudding type things that we did not try. You can also make toast.
JacquiStoke_on_Trent . 2018-08-27
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Me and my brother visited The Plough for breakfast on August the 18th.
ConzieW123 . 2018-08-18
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Went for a late Sunday dinner. The experience was terrible. The decor is old and the place generally seen grubby. Waited over 20 minutes for food as the service was so slow. People were leaving the queue due to frustration of a lack of meat, no Yorkshire puddings, lack of potatoes and vegetables and finally the lack of gravy and other sauces. To the amazement of the lack of Yorkshire pudding an alternative of garlic bread was being offered. Not sure when garlic bread has been a key ingredient to a good Sunday dinner. Staff still happy to take the full amount of money off you even though they could not provide the full amount of choice.
728mattp . 2018-08-13
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Well, the place was packed for lunch on Father's Day and so there was a long queue for the carvery. But this isn't a criticism - it meant that by the time I was served I had built quite an appetite. The food quality and range was very good - and the gravy was amazing. The only room for improvement was with the carrots and parsnips. Whilst the smaller slices were cooked perfectly; larger slices were a bit hard and undercooked. This could be easily solved... but just in case, I recommend picking smaller slices and having more of them!
Andy A . 2018-08-05
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Poor service The bar staff seem as though were putting them out by asking to be served The veg & roast potatoes are left under the hot plates for far to long, in my opinion the worst Toby Carvery in the area by far
192jon . 2018-07-03
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Called last Friday evening for a Carvery and was greeted by the Manager who asked if we had booked as they only had enough meat for the bookings.This was the Friday evening before a busy Bank Holiday weekend.The restaurant area was nearly empty.
gazza h . 2018-05-28
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Popped in for a drink with friends.
CheckleyHappyH . 2018-05-21
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Visited with in-laws for lunch. Food, tepid Plates, tepid Choice, limited (especially for a vegetarian) Drinks....Couldn't taste the vodka at all in my double with tiny dash of soda. Room was cold, we all kept our coats on. Won't bother to go back
salandmick . 2018-03-05
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Very reasonable, food was warm and plentiful, staff were extremely polite and professional. Car parking was okay , would recommend you book to avoid disappointment. One only observation, Eaton mess could of done with a tad more fruit! Everything else was good value for money.
Bowerz0176 . 2018-02-04
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Food only very average.Vegetables dry .The roasted meats were the best part of the meal.Food needed to be warmer. The Plough is in need of refurbishment starting with a good clean
critical2017 . 2018-02-02
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Visited here on Christmas day for lunch. Very very good. Much better than last year. Very good service just a shame you only get an hour and a half at your table
Claire J . 2018-01-01
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Booked a table for 9 people for breakfast 7 of which were vegetarian they were provided with 1 veggie sausage each, it was a good job because they were horrible and no beans provided,all in all it was a total let down .
Charles Fieldin... F . 2017-12-27
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We visited The Plough last Christmas Eve with friends for breakfast with Santa and had a good time so decided to book again this year.
KateP1 . 2017-12-24
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Visited for the first time with a group of friends yesterday evening. Food was cooked to perfection, can definitely recommend the full feast yorkie wrap! We were well looked after all evening and will be sure to return again in the future.
millie a . 2017-12-07
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While waiting in line to be served two kitchen staff come to replace the cooked veg there uniform while I could understand stains were also dirty which put me off my food
Jen M . 2017-12-03
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Really good food and great prices. Came here with two friends and both meals were great. The meat was cooked...
jcork123 . 2017-11-10
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stopped in for midday meal n Monday 30th October,very pleasant,atmosphere,very clean,friendly staff,we had the roast beef,cooked to perfection just pulled...
blackie37 . 2017-11-03
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Great value breakfast! The breakfast Yorkshire puddings and breakfast bacon and cheese hash are delicious!
Un miembro de TripAdvisor . 2017-10-23
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Visited because I had a 33% off the bill food was hot which reading a few other reviews was rare service was good
Oliver J . 2017-09-27
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La comida está bien Tibio a caliente si tienen suerte, pero la mayoría del tiempo su tibia! Pero no te quejes al personal porque son groseros y algunos de ellos son desagradables! Gerente errrrrr? ? ? ¿Qué gerente? ? ? ? ? ?
Jon T . 2017-07-12
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I have always enjoyed it here previously so we thought it would be a good place to take our Dad for his 60th birthday at the start of this month.Prior to the day my brother ordered a 'birthday package' after it was suggested to him over the phone. It should have included a bit of table decoration, some balloons, and a birthday cake. Brilliant I thought, what a time saver. Wrong. Completely disgusted to say when we arrived with the birthday boy, the table was completely bare. We were told that the helium machine had 'broken' well thanks for letting us know! Had my brother been told I would have got myself there and decorated it myself. And was there really absolutely no way ofputting up even just a few little decorations?! Yes there was a birthday cake which was a sight for sore eyes. Next time I will just take my own, which we would have done in the first place if they didn't recommend their own package during booking. The food was disappointing compared to previous visits. We were told that new meat would be coming in 15 minutes, and then another 15 minutes, and then another 15 minutes. We were a table of almost 20, why was this not thought of beforehand? The vegetables were relatively cold and just generally disappointing. By this point even my dad complained to staff - great on your birthday! By the time we got the birthday cake we were so deflated and I had to ask several times for a pile of plates and a knife to even cut the cake!Yes, we were knocked a few pounds off of the bill but to be honest I was just heart broken by the whole experience and felt stupid for suggesting this venue in the first place. I feel like my Dads 60th birthday was completely spoilt! It's such a shame as it used to be good quality here. I will definitely not be returning.
SamanthaBeech . 2017-05-28
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Took my family as I purchased a groupon meal with drink for four recently.We were not impressed.Waitress was pretty moody although male staff seemed pleasant.Meats were dry as a bone and other produce were a bit nasty..... obviously been under the lamps for ages and not replaced.Pudding was ok but we got a bit stung on payment as they only took price of groupon voucher (£29) off the bill yet meal and four drinks came to almost £37 which should have been covered by the voucher.Felt very cheated for a very poor quality meal :-( won't be returning.
Emma T . 2017-05-19
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Bank Holiday SundayUnhappy staff, uniforms dirty, had to wait a long time (not overly busy), didn't get offered puddings etc, had to keep going to bar to ask. No gravy left or beef Not an enjoyable evening at all !!!
6Derbyshire . 2017-04-17
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Thought I had booked a table over the net but something went wrong, no table for us! Mum wasn't very impressed with me initially but the staff came to rescue. Found a table in the bar, excellent value for the money, food was lovely, hot and tasted great. They were very busy so the tables in the bar needed attention before some one could use them. Great little local, football on the TVs and a pool table for the kids!
Bowerz0176 . 2017-03-26
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Walked in and nearly walked right out again I only wished I had as the whole pub looked as if it wanted a good clean and a complete refurbishment, the meal we had was dreadful,meat not properly cooked, roast potatoes so hard we could not cut into them,everything was very poorly presented,some vegetables not cooked enough others overcooked, never seen dauphinoise potatoes looking so un-appertising swimming in a milky watery liquid. Scruffy looking so called "chefs" serving up the food who were not at all bothered about anyones complaints about the raw meat. Very sad to see a pub that used to be an excellent place to eat to be so poorly run.
Rosemary C . 2017-03-14
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Visited The Plough for lunch with family. We selected the carvery which was very tasty. There was a selection of meats, turkey, gammon, beef and pork with all the trimmings. The only slight criticism we had (and to which we informed the waitress) was that the food was not as hot as we would have liked, but it was still very tasty. The waitress acknowledged our comments and said she would feed this back to the chef. Lovely pub/restaurant and nicely decorated. Would definitely return and sample the restaurant menu on the next occasion.
showtimeStokeonTrent . 2017-03-12
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My daughter and myself called in for a carvery after shopping in Hanley on Tuesday the 7th march! When we went to get our food , I noticed that the roast potatoes were dried up, the gravy was cold, I could not eat my food as it wasn't even warm, absolutely awful, the worse meal I have ever had, the plough is somewhere we have visited for years, but that is the last time! What made it worse was the young girl waiting on tables never asked if everything was ok, and when I went to pay I said to her I haven't ate mine as it is cold and I like my food red hot and I won't be coming back, she replied oh ok then! Talk about customer service! Not only was I disgusted with the food , but also the attitude of the staff!
A TripAdvisor Member . 2017-03-10
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I could go on and on about the Plough , after all it is our local . All I will say is this , for value for money , consistently good food and a friendly atmosphere it is very hard to beat , I believe that the breakfast menu served from 8am is also to the same high standard as the carvery , I will post a review when I have got the time to try it ! Should anyone from out of the area or the country happen to be in the vicinity of the Plough at Endon, give it a try , you won't be disappointed. 5*
Nick C . 2017-03-01
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I've been here a few times for their Cavery.Carvery's can be hit and miss. Sometimes carvery food lacks taste or texture but in this case everything I've had has been more than good. The service is always polite, the value good. Well worth a visit!
Thepottersman . 2017-02-26
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Visited at 12 noon on a Thursday on entering shown to our table and even took our order for drinks which were delivered quickly. We then had the Carvery whci was very good.Then it all goes poor with our childrens meal there is a sweet which we had to go to the pay desk to ask for. We also wanted to order further sweets and again due to a total lack of service again had to go to the pay desk and ask for that which we were then told they did not have. Considering the price will stick to the Rudyard Hotel
covert . 2017-02-24
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97 Opinions
I stayed here one night I had no heating no hot water the food was burnt I had to get out of there I can out with the flu because of it. Do not visit this hotel
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Dropped in for a quick drink whilst walking the dog at the weekend. The staff couldn't do enough, dog bowls, blankets and treats provided for free. Couldn't fault the beer or service, will definitely be returning!
33 Opinions
Can't explain how bad it was. At least 15mins to place my order. Waited half an hour for my order by time my order came I had drank my tea. Only ordered a toasted teacake and kids meal. It wasn't even what you would call busy loads of spare table. My grandson fell asleep waiting for his after saying wheres my dinner so slow.
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Met a friend here and had a few drinks. Got my wheatbeer at a good price.Drinks are cheap here .Plenty of space no waiting. Sit upstairs when visiting here. More comfortable.
1561 Opinions
Absolutely amazing service, fantastic staff always so polite and lovely food, comes out quite quick and perfect!😊 love coming to my local pub