Platform 10 & This, that & The Other in Shropshire

Really nice little cafe. We went for afternoon tea. Sandwiches were gorgeous soft rolls filled with either cheese, ham or tuna. We had a large cup of chutney with it. We chose Victoria sponge and had scones and jam in half a birdcage waiting for us along with chocolate wands, jelly beans, colour changing tongue sweets and chocolate bars frogs. The staff were lovely. Nothing was too much trouble for them. We loved it. The potions in the bottles (fruit juice) were amazing as they looked like potions. Well worth a trip from Oxford (4 hours round trip). We will be back.

I stumbled across this little cafe on Instagram and as my daughter is a suddenly Harry Potter crazy, I booked us afternoon tea as a treat. The cafe is tucked away down a little street and is adorned with Harry Potter accessories. It is small and cosy and clearly very popular as it was busy during our visit. Staff were attentive, friendly and helpful and we tucked into a generous selection of three mixed afternoon teas. The food was fresh and tasty and the coffee was the best I have had, and I drink a lot! We couldn’t manage everything so asked for boxes to take some home which were cheerfully handed over. A hidden gem. Well worth the money and will be recommending.

We were there for the Harry Potter afternoon tea. The food was plentiful and excellent. The service was very friendly and efficient. The place is very quirky and interesting. Will return.

We found a seat pretty easy on sofas this cafe allows dogs in but they was lying on the furniture so had to turn sofa cushions over before I sat down table not cleared of empty mugs etc it wasn’t overly busy there was empty seats.Sat waiting for over 30 minutes for 2 coffees and a hot chocolate when asked how long they said we must have lost your order no apology then we was left another 10 minutes to get our order no smile on service or apology. I couldn’t see what the hype was just some HP decorations and bad service don’t think I would go again.

Went here for the second time this year after a good first visit to an absolutely terrible second visit travelled a couple hours to go here and received a terrible afternoon tea experience. Would not recommend making the trip here and when emailing about making a complaint they were less than helpful saying that the can’t always offer the same service during busy times. Don’t offer it then in my eyes I paid a fair price for an afternoon tea and received half what I did the first time and overall won’t be going back. Manager is also rude

My daughter is like many a huge Harry Potter fan. I’d seen this place online and me and my wife decided to visit as a surprise for her. Despite the negative reviews I’d read, I’m happy to say this wasn’t our experience. The cafe is very quirky and a great place for any Harry Potter fan as it’s filled with memorabilia and would be at home in any of the films. My daughter had Harry’s Hot Chocolate which came with a chocolate frog which she loved. We also had breakfast rolls which were delicious. Next time we are in Bridgnorth we will try the cream tea here.

Had read about this quirky cafe and being a Harry Potter fan I thought I would give it a try. Well we (my hubby and I) ordered 2 coffees, waited 15 minutes before I had to ask where they were. There was only a few others in so not overly busy. When I asked they looked at me as though they didn’t know I had ordered. We are sat on a table in front of the staff working behind the counter. Extremely disappointed! Lovely setting spoiled by substandard service.

Booking afternoon tea what a faff zero customer service they say to email as they had a time slot zero response tried calling left two voicemails nothing no response what a waste of time not going to try again birthday ruined

Came here on the Harry Potter day in Bridgnorth and understandably it was busy. I was in the queue for around 10 mins before being told ‘I’ve just got to make a drink and then I’ll come back’. It was 10 mins before someone else came to serve. Upon ordering he told me that what I wanted was no longer available (very frustrating as we spoke to a member of staff when we walked in about tables so perfect opportunity to tell us then). I then went back to the table to ask the children what they wanted and got back in the queue. Got to the front of the queue to then be told ‘I’ll be back just got to make some drinks’. We were the only ones left in the queue so we argued for them to serve us. we left it 40 mins after ordering our food to ask where it was to be told it will be with us shortly. Another 10 mins went by and me and my friend deciddd to cancel our order and just for the children to have their sandwiches. The children’s food came and it was wrong. As mentioned I understand it was busy and staff were stressed but just poor management and customer service. Shame as a lovely place.

Waited in the queue for 20 mins. 3 staff said will "be with you in a few seconds". Then eventually served to be told there was no food available. No sign and no one said anything whilst we waited.

We came for a Harry Potter afternoon tea for HP mad 7 year old. The theming is lovely - really well put together. All the decorations were cleverly displayed and immersive - we sat next to a ‘fireplace’ with a faux fire which even had smoke! Little touches like house cushions and lots of notices about potions etc. were all very well done. The afternoon tea comes in a school trunk and is just gorgeous. And some food was layered in a Hedwig’s cage (see photo). A Chocolate frog, Bertie Botts every flavour beans and chocolate wands dusted in edible shimmer made it really magical. The philosopher’s scone was a genius touch! We also had a number of ‘normal’ afternoon teas. Scones were great, lots and lots of food (had to take some home in a box!) and a really good cuppa. All in all, a really lovely experience. We were two adults, two teenage boys (who also enjoyed it) and a 7 year old. A lot of Harry Potter experiences are over priced and don’t have that ‘real feel’ but this was charming and how you might imagine a cafe in Diagon Alley. All the staff were super friendly too and were expecting us as I’d messaged ahead and made us feel welcome. It was busy but that’s as it should be - makes for a good atmosphere and good to see a lovely small business thriving.

Superb themed afternoon tea! The decor is amazing alone and the witches and wizards afternoon tea is such great value for money! Been to themed afternoon teas for double this price and the standard/ amount is nowhere near as good! Staff so unbelievably friendly and offered us boxes to take food home as there was no way we could finish it all! What a wonderful afternoon. Thank you, Platform 10! Will be back!

The staff were lovely, friendly and helpful. The food choices were good although our first choices weren't available. My only negative comment would have to be the tables weren't cleared the whole time we were there and the side kitchen which was visable was full of dirty plates and glasses and the bin in the main kitchen area was overflowing. This did not give a good impression. Sorry for these comments, but I'm afraid this was not a good look for the cafe. Everything else was great.

Booked an afternoon tea for my Harry Potter mad little charges. The food was delicious, plentiful and well presented. The goodies were brought out in a Harry Potter suitcase :) It was a lovely treat for the kiddies who enjoyed it immensely. The staff were SO friendly and helpful and spoilt us rotten. I would highly recommend this as a treat/birthday experience for all. Thanks Platform 10 Staff. See you soon x

Decided to give the breakfast patty to try and I can honestly say it was delicious and will certainly be a returning customer.

We visited today for the first time, I had booked afternoon tea for my partner and I, for his 30th birthday. He loves Harry Potter which is why I booked. The actual cafe is SO cute and well themed. It feels like you’re walking into another world, a Harry Potter world! We sat in the Slytherin area which was so well themed. Harry Potter music plays throughout which is a great touch! The actual afternoon tea was SO good and you get so much for your money! The menu on the website shows what you get. It comes in a small suitcase which was a great touch. All of the food and drinks were so tasty and fresh. We couldn’t eat it all so took some of it to go as there was lots of food! The staff were incredible and so friendly! I recommend any Harry Potter fan to book an afternoon tea, but also recommend anyone who likes good food, a great atmosphere and lovely staff to visit anyway! We will be back!

Went here this afternoon for a coffee with a friend. Walked in to find all 3 assistants busy cleaning and making coffee. Not one of them looked in my direction or even acknowledged I was there. It was clear I was waiting to be served and one of them even walked past me. When eventually one came over and actually gave me eye contact, I was told that I had to order at the till which is literally 3 steps away! I think some staff training needs to be sorted out here as it's common curtesy to at least acknowledge a customer when they walk in the door, even if you can't serve them directly. You can at least speak to them and advise when you'll be with them. A lack of manners and appreciation in my opinion. I would have walked out but no where else was open as it was 4pm however, this cafe is advertised as being open till 5pm. Disappointing.

A super, quirky, Harry Potter themed cafe with something to look at at every turn! Very friendly staff and delicious hot chocolate 👍 Well worth a visit!

We went here for an afternoon tea (2 adults) and it was fantastic! We entered and went to the counter and was shown to our reserved table in a separate little room. The decor is real cool (Harry Potter theme) we were given menus to order our coffee’s (or teas) which didn’t take long and the food was brought out pretty much immediately. The food was really good, the sandwiches (which were preordered) were really big (no finger sized ones!) the savoury snacks were good too. We were able to have refills on the drinks (full size cappuccino & latte) but was stuffed so had to take the scone, cakes and fudge home with us (which they provided boxes for!) For £14.50 each, this place is a hidden gem, don’t hesitate in visiting!!!

After having the worst ever experience at Violets Tearoom we had our coffee and cake here and it was amazing Fab venue and lovely food Highly recommended

One of if not "the" best afternoon teas we have had. Great quality and quantity of food, a full size sandwich of choice and not your usual tiny slices. Cakes and scores were exceptional. Our only gripe was we were not given the advertised deal of £25 for 2 instead of the full individual price for singles. Came to £29 but that said we couldnt fault both service and quality 👌

Best Afternoon Tea I've ever had. Very reasonable price and the food was excellent. I had the adult Wizards tea at £17:50 and everything was delicious. My daughter had the equally impressive GF option. The waitress was delightful and couldn't do enough to make sure we were looked after. A lovely experience

Lovely vibe, cute decor, great Gluten Free afternoon tea. Delicious cake and yummy hot chocolate. Friendly, helpful service.

We visited here on spec on a busy Saturday lunchtime, we grabbed a table and looked over the menu, ordered at the counter by a very friendly lady we ordered a cappuccino, orange juice, chicken tikka sandwich and tuna, Mayo and sweetcorn sandwich. The drinks came again a lovely member of staff, then the sandwiches and my goodness they were huge, amazing fresh bread, jam packed with filling a lovely little salad on the side and a pot of dressing. Cannot fault the food, price, service or hygiene of this place. We will visit again and tell our friends. Thank you to all at Platform 10.

Quite frankly, slightly disappointed really...ordered two coffees, and two soups . Pretty simple and not that busy....seemed a bit of a wait for the coffee and even longer for the soups. When they came unfortunately both were Luke warm and we really couldn't be bothered to make to much fuss so in typical English style just eat them an went. Baffled why they took so long?

Frankly, I love places like this that promise interest and a little fun and break out of the formulaic. We were here with elderly parents after wandering around Bridgnorth for an hour or so and it fit the bill perfectly. It is, as many have...

Great cakes, decent coffee and not too expensive. Service ok. What lets it down is that the tables are sticky and filthy and the kitchen area doesn't look much cleaner. Cutlery was grubby. Wouldn't eat here again for hygiene reasons.

We had been wanting to visit for a good while, as our two children are Harry Potter mad. Staff and service I couldn't fault. One thing I didn't realize before our visit was that dogs are permitted to go in, if I'd know this beforehand...

Let’s start with the positives, the staff are very friendly and welcoming, our order was as it should be and freshly made to order, the magical drinks were fun and there were plenty of seats available inside. But I feel the Harry Potter theme within...

Conveniently situated at the top of Bridgnorth High Street we dashed in out of the rain and sank into comfortable sofas and enjoyed delicious cappuccino and hot buttered teacakes.We were staying in Bridgnorth for several days so paid them a second visit.Relaxing atmosphere and friendly...

We decided to drive an hour just to pop in for a treat has our 6 yr old is Harry Potter mad, we'd been before but ages ago now and I remember being impressed by their cake selection! The decor was nice, a few harry...

Visited once before during some form of Covid restrictions and decided to return now normality has returned Both experiences were good. Small and quirky. I imagine it gets very busy when the railway is running at capacity Outside sitting area but inside better because of...

Cleanliness needs improvement. Ordered a drink whilst looking at the menu and the teapot delivered to use had thick dust all over it as though its hadn't even used in over 12 months. How staff missed this I do not know. Alongside the dusty teapot...

Quirky, Harry Potter theme cafe, gorgeous cappucino, one of the best we've had and amazing cupcakes. Staff were really lovely and friendly. Really glad we stumbled on this cafe today!

Popped in for a flat white. Nice coffee, good price, friendly staff and quirky cafe. Would highly recommend, especially to Harry Potter fans.

Wow..my daughter and her friends really enjoyed their afternoon tea. I was so impressed with the decor. Great food and friendly service.

Myself and friend booked a wizards afternoon tea and it was so lovely! Staff were amazing and the afternoon tea was great. I will definitely be back. The pictures does not do it justice. With unlimited hot drinks and a full sandwich too!

Fabulous wizards and witches afternoon tea, sandwiches, scones, cupcakes, chocolate frogs, butter beer all great. We sat in a little room separate from the main cafe which was entirely Harry Potter themed, snitch, wand, Dobby etc. lovely staff. Would highly recommend

Popped in here for a bite to eat after an enticing smell wafting out of the door. Food was great, good value and the cafe is quirky, interesting and very much worth a visit

Not just for Harry Potter fans, this place is great! Awesome selection, super friendly staff and free from food options too.

We stopped by here after walking around for a while looking for somewhere to eat and to be fair I think we were both glad we chose here! I had a milkshake which was delicious and a meal in itself but then a baguette too....

I live locally and think this, without doubt, is the best cafe in Bridgnorth. The friendly service is excellent. The coffee is great and the bacon rolls are just right. I also like the atmosphere of the cafe. It feels cosy and comfortable. The decor...

recommended by a friend and well worth stopping, food (cakes\scones\pies) and drink (tea\coffee\soft drinks) were great, sat outside in the sun. very enjoyable , service also very good

Only found the coffee shop by accident ,noticed a sign in the shop if there was no one about go through to the coffee shop,very pleasant young Ladies took our order ,a couple of coffees and toasted teacakes at a very reasonable price ,will certainly...

Came here as a party of 9 for my team hen party. As a massive Harry potter fan it was perfect. The staff were polite and attentive, the food was amazing and the whole experience was so special. Thank you so much

Lovely little cafe, friendly staff, gorgeous cakes and a wonderful range of hot drinks, especially hot chocolate. We visited several times over the last few months and this is definitely our go to place for a cheeky treat.

Slightly off the beaten track but handy for the cliff railway, this seems like another decent addition to the excellent Bridgnorth cafe scene. The decor is quirky and manages to convey the Harry Potter theme well enough and the staff were pleasant and attentive and...

Fun, quirky, excellent coffee and super dog friendly. Loved it. Well worth a visit instead of the usual monocracy coffee outlets. Support local business and do something fun. Also very handy for the cliff railway.

always love coming in here when in Town Nice friendly staff , lovely food / drinks However , as it was BUSY ... COVID GUIDELINES was not adhered to

This was the first place that I'd gone to for something to eat since the start of lockdown. There was no menu so I had to ask what was being served. It was as though the staff there really didn't know what they had left...

We had been once before when it was very busy. This cafe is good for Harry Potter fans or train enthusiasts. Good choice lunch menu and pleasantly served. Excellent value for money. Harry Potter fans can have a special afternoon tea

Hopefully it was just an off day when we visited. Platform 10 is a fantastic place and we intend to return with a grandchild or two soon for a Harry Potter Tea in a suitcase. But the staffing came across as unprofessional. Apart from the...

Been wanting to try Platform 10 as a Harry Potter fan for ages. Finally got chance but happened to have picked a day when there was a special event on in Bridgnorth. So the place was packed and very busy. Packed and very busy being...

Excellent cafe with a Harry Potter theme, great staff and reasonably priced but down a side road, well worth a visit.

Visiting Bridgnorth with family and heard about this cafe! The decor is amazing - any true Harry Potter fan would love! Some brill props and photo opportunities! Sausage patty was really good - my vegan friends had the alternative and loved it! Also after eight...

It was quiet for us anyway as it's off the main road. we were able to sit outside with our dog although they are pet-friendly inside. Reasonable range of food and drinks. Very pleasant.

We were excited by this find as we love Harry Potter, but the experience was terrible.The wait was long, one staff member was on their phone whilst preparing food, not washing hands after touching hair/face, then proceeding to continue preparing food without washing their hands.Also, being served frozen clotted cream is a definite dilemma, apologies were given, but we will definitely not return.

Popped into this unique and quirky coffee shop - fabulous coffee served with a smile from the friendly staff. Will definitely return.

Harry Potter afternoon tea and a 'regular' afternoon tea on a very hot and sunny afternoon. The cafe is at the back of a lovely, quirky gift shop. The cafe is Harry Potter themed but, to be honest, for me it was a bit dark and dreary. The food was nice, the choice of drinks for the children was disappointing (Butter(scotch) Beer or flavoured water) and the service was warm and friendly, but slow.Nice for a one-off visit.

I visited platform 10 today for lunch and really loved it. The staff were really helpful and friendly, so there was a really nice atmosphere. The decor is Harry Potter themed, giving it a cosy vibe without being corny or overkill. I had the soup for lunch which was very tasty, and shared a cake with my friend afterwards, which was really good and plenty for two people. Hoping to go back and maybe try an afternoon tea :)

We dropped in for a drink after a trip on the cliff railway. We had coffee and hot chocolate, which were reasonably priced and very nice. The staff were very friendly. The cafe was clean and quirky with a Harry Potter theme. The drinks were bought to our table.

We visited here for an adhoc date day! Friends had recommended it and commented on the Harry Potter themed decor. After punching in the postcode on google maps we found it down the alley and were amazed by how fab it was inside. We were the only customers ( it was a Monday), which we didn't mind. The two staff on shift were very friendly and made casual conversation. We were a little disappointed that there wasn't any crystals cupcakes left, staff said this was due to a busy weekend, which we understood. I was very pleased to see that there was a gingerbread latte on sale! Something I usually have to wait until Xmas to indulge in!! My Husband had a latte and we both ordered a tea cake. It came to just under £10. For parking we went into the community car park next to Sainsburys and it took approx 5 mins to walk over.

Lovely place to stop. I had peppermint tea and my own food packs as I’m on a specia diet but the family had their hot chocolate, milkshakes and cakes and said they were amazing. Will definitely be back again!

I love this place. As I'm fairly local, when I'm in Bridgnorth it's one of the 2 independent cafes I visit. The coffee is good, unlike the sludge from the coffee chain just around the corner and the staff are always friendly and welcoming.

Promoting itself as a Harry Potter cafe but the decor was a little lack lustre on that theme. Staff were very nice and made a lot of effort so five star for them, but a basic sandwich order took 45 minutes despite the cafe not even being half full. When it arrived it was OK at best. Three of us had a tuna sandwich which was small, tasted heavily of brine and was smothered in mayo..side salad was fresh though.

While out on a day trip to bridgnorth we came across this “harry potter” themed tearoom, as my son is a fan we thought we’d pop in and try, it wasnt overly busy in there which was a surprise but I wish we hadnt bothered, it took them over 20mins to do just a latte for myself which was just about warm and a cupcake for my son which he described as dry, i can see the cakes are bought in and not freshly baked so maybe thats a factor? As for the theme you can see its harry potter but we have been to much better harry potter themed tearooms so I highly doubt we’ll be returning!

stumbled upon this cafe today & safe to say as two harry potter fans we LOVED it!!! our server was a young lady who gave amazing service! food was amazing, we can’t fault anything! have already planned to book the wizard themed afternoon tea! can’t recommend this place enough! :)

We booked a Wizards and Witches Afternoon Tea (24 hours notice required) and were not disappointed.

Came with my two grown up daughters for a snack this Saturday. Was extremely busy but never once felt rushed. Ordered a latte, iced coffee, lemonade and to eat we had the breakfast muffin, chicken panini and a tea cake.

A nice Surprise. Holiday break visit to Bridgnorth.Discovered this quirky Cafe tucked just off the main Street. Themed like a Harry Potter experience (Platform 10 = Platform 9.3/4. Geddit?) which was great fun to walk round. Tea and Coffee were excellent and food prices we thought were very reasonable. Food did take just a little while to come but thats because everything was freshly cooked - and very tasty too. Worth the short wait.

Visited platform for the second time now, this time during a busy Saturday, staff were friendly and welcoming as always, were pretty busy but didn't let that affect their customer service. Good cake selection available as always. Can not recommended this place enough!

Overall the experience was very pleasant!

The service here is very ve fternoon tea. It seemed that literally everything stopped as they prioritised afternoon tea guests over beyond else. We waited such a long time for our food which was only 4 sandwiches and it really wasn't worth the wait. We ordered more coffee and waited so long for it we have up and left without it. Further more, I have never been to a cafe where the staff try to carry tables over their guests heads whiley they are eating. There are lots of other places to eat in Bridgnorth and I suggest you trry slow and not particulary good. Don't bother going unless you have booked for a one of the others. We most certainly won't be going back.

We visited Platform 10 for the Wizards and Witches afternoon tea and would highly recommend it, even if you’re not a Harry Potter fan. A welcoming place, with amazing decor and gorgeous cupcakes! Staff were very accommodating for our family and the menu was excellent value for money. Thank you and I look forward to returning.

First visit to platform 10 and won't be the last. Lovely coffee shop at the back of a interesting shop. We only had drinks but they where great lovely hot choc. Staff pleasent and premises clean and tidy.

Even though I live in town I never knew this place was there until my friend took me . It's so lovely and alot of thought and time has gone into the decor of this amazing Tea Shop. I knew one of the members of staff as she used to work in the local Costa for a long time and she is an asset to the team as she was at Costa. Other members of staff were both friendly and professional too. The service was quick and the food delicious. Many thanks all and I will definitely be back.

We frequently visit platform 10 because of its unique decor and the atmosphere it provides. The staff are always smiling, attentive and willing to help!