Pizzanaz in Northumberland

Price going up and quality/portion size going down! What I find most strange about this place is when they post a menu through my letterbox it says they have a 5 star food hygiene rating, on the official food hygiene website it reads they have a 1 star food hygiene rating!!!

We ordered our food online but due to being delayed in traffic, we called ahead and organised to collect our food later than expected. Our food was delicious … it was hot and well wrapped and presented! We live up in the Highlands of Scotland but always try to visit when we’re in the North East! Thanks so much Natalie and her team at Pizzanaz!!

We ordered the mixed grill and a donner kebab, the meat was well cooked and not greasy or oily and a good quality It tasted fabulous.this is the 1st time we have ordered from here and mow won't go anywhere else. Service delivery was fast and the food was hot

It was my wife’s 40th birthday on May 4th, and instead of going out, we decided to order from our favorite Mediterranean takeaway. I had let them know of my wife’s birthday, thinking she would get a nice little ‘happy birthday’ message written on the packaging. No, that didn’t happen. They truly went above and beyond. A card came along with a box of expensive chocolates! To say we were NOT expecting that would be a monumental understatement! It brought my wife to tears and shocked our family. The kindness they have shown us has truly left us all speechless. Even the message written inside was beautiful! The food was as amazing as always, and the lamb chops were cooked to perfection. The Turkish rice with chickpeas was incredible and complimented the meal perfectly. From the bottom of my heart, I thank you all so much. It’s acts of kindness such as this that truly restore my faith in humanity and further convince me that local businesses are the lifeblood of our community. You’re all truly wonderful people with beautiful souls, and it has been nothing short of a privilege to be a loyal customer of such an amazing establishment as yours. If you want to enjoy high-quality cuisine with incredible staff, then I'd highly recommend Pizzanaz. I guarantee you, you will NEVER be disappointed.

I’ve had the chicken kebabs many times, they never disappoint, delivered very quickly, piping hot, delicious. I wouldn’t go anywhere else.

Went for a pizza and chips, turned up barely warm, didn’t taste the best either. Ordered online, delivered an hour or so later, the driver admitted he got lost. Never mind it didn’t go to waste.

Forgot to give me my full order, was promised next time so I ordered they would send it out so I reminded them and again never gave me the original missing item. Same happened for a 3rd time despite me reminding the person it had happened previously. So much for the guff on their website about customer service being pivotal to their business. They also break the law by charging a fee to use a credit or debit card when this fee was abolished years ago by parliament. Food is ok but not their business practices

Poor kebab meat which is disgusting. First order was great then after very poor.AVOID!!! Draw you in with restaurant quality than rubbish after that

Very disappointed after reading reviews. Ordered the mixed grill, mostly kebab meat and only warm, everything looks pretty heated a few times, sorry never again

Disappointing with size of portions, doner kebab was far smaller than local rivals, accompanying salad tray was only 2/3 full, however tomato garlic bread was delicious, overall not great value, website stings you for a card fee on top of delivery charge, think I will stick to Holywell Pizza, better value larger kebab and full salad trays....

They still charged me to use my debit card for an on line transaction which has been against the law for several years, no fee can be charged for using a debit or credit card.. THAT IS THE LAW. They also did not give me my full order and twice has failed to replace it as they promised they would. According this takeaway's website they pride themselves on customer service... NO you pride yourselves on breaking the law and scamming your customers

The new meat pizza 10 out of 10 .theres 3 pizza shop near by but pizzanaz tops the others for cleanliness service deliveries l

I ordered mixed grill and chicken kebab that is delicious really enjoyed the food one of the good taste that i have ever

This place wants closing down. They do not listen. Food was soggy and very greasy. I would not feed a dog there distgusting foood Stop hounding customers

We got a large vegetarian pizza with a cheesy garlic bread. The garlic bread was nothing like I’ve ever tasted, it was either laden with pepper or rosemary which was utterly disgusting! The vegetarian pizza wasn’t as bad but everything about it wasn’t very nice, the cheese was way too thick, there were barely any peppers and the pizza base was stodgy. My husband, me and kids have all had bad stomaches since we ate from Pizzanaz, it’s on our doorsteps but I won’t ever go back nor would I recommend to anyone! I would suggest the only people who should pay this place a visit are trading standards!

Alot of hype about this take away, great advertising on Facebook on the back of sister company so I said to thw wife I will treat you to midweek takeaway, round trip of 22 miles. First of was told on phone CASH ONLY which means because of covid they met the vat cut off point so cash only not declared there all doing it. Food pizza was ok Cheesy chip we're horrid overcooked , rank and tasteless. Salad old Pitta was stale Now for the shish kebab at £10.50 the meat was in edible tasteless ,chewy and did not taste of lamb. Very disappointed with this experience will not be going there again.👎👎 For a good shish try Miami Pizza Walker🍕

Cold below average tasteless food, chips soggy & Luke warm, plenty staff behind the counter but no customers. The shop looks nice & clean, but the staff just look like they are going through the motions and not enjoying their workplace, no rapport with the customer, but quick to receive order.

I hadn't planned on writing a review as I like to support local businesses and prefer to feedback directly. I sent a polite message on facebook, filled in their feedback form on the website and emailed them but was completely ignored. We liked the pizza, chicken wings, mixed grill and meatballs but there were a problems with the order: rice was missing, garlic bread was missing, drinks were wrong. pitta was stale and the humus was horrible, it hadn't been made properly and was very runny and oily, not right at all. This kind of service gives the mother business turknaz a bad name which is a shame since we've had great experience of their food and service.

I had great expectations when I heard Pizzanaz was opening as my favourite restaurant is its sister Turknaz. I ordered chargrilled lamb chops - the lamb was sparse and inedible. It was mainly chargrilled bone. The Turkish rice was dried out and tasteless. The chips portion never arrived! The donner meat was very greasy and also tasteless. Hopefully this was just an off day but I will never know as I will not be back. This is by far the worst takeaway restaurant I have ever used. Very poor.

Ordered a pizza from them tonight as I live just down the road in cramlington and I pass them all the time, the shop looks immaculate which is what initially made me want to order as I’m very fussy and don’t trust many takeaways! The...

Ordered a pizza and a chicken wrap , food arrived 15 minutes early and was very nice. Thank you very much and look forward to our next order from you .

I ordered some food last night having previously ordered last year forgetting I had the same issue with the very unpleasant potty mouthed manager. I ordered through their website payment taken and delivery due 19.24hrs still waiting at 21.24 advised would not be long. After...

Absolutely Superb! Outstanding Quality. I will be making this my regular takeaway go to. The Shish and Chicken Kebabs were delicious. I have put off using the takeaway as we are regulars at the sister restaurant based at Whitley Bay. The food from Pizzanaz is...

Gave this place a try based on the positive reviews and comments. NEVER AGAIN NOT EVEN IF WAS FREE. BIG MISTAKE. While the staff were friendly, the food was straight in the bin material. WE literally put £30 worth of food in the bin. It...

We have been using Pizzanaz since it opened and the quality of the food was always lovely, they deliver very quick as well. The kebabs were lovely and the halloumi wraps outstanding, the pizzas were packed with delicious toppings with lots of lushious cheese on...

Had food from pizzanaz several times. Tonights was disappoiting to say the least. Salad was full of herbs that were brownie and certainly not very fresh. The wraps fell apart as soon as packaging was opened. Most of the meal went in the bin. Wont...

Wonderful, tasty, generous portions, lovely friendly staff, excellent delivery drivers. Never had a bad meal! Always reliable

Had a double cheeseburger very dry over cooked my wife had lamb very fatty and full of sinuses in very chewy not nice rice was nice

First time I've tried Pizzanaz and it certainly will be the last. Ordered meatballs with Turkish rice, Turkish spicy sausage and a tub of chilli sauce. When the delivery driver arrived he noticed that the bottom of the bag was absolutely swimming in sauce.." oh...

Been quite a few times over last 6 months - quality much better than Holywell, less grease and totally delicious, no waste !

For years we’ve always got our pizzas from ‘you know where’ at Whitley Lodge but having realised that PizzaNaz in Seaton Delaval was owned by the same people who run Turknaz in Whitle Bay (which is excellent) we thought we would give it a try....

Had some meals delivered tonight I can honestly say the quality of the food was excellent ..we ordered and was told delivery would be approx 45 minutes it arrived well before that time. Every meal was piping hot, and standard of food was faultless. Salad...

First time customer last night on good recommendation from someone local. Really kind and professional customer service from both the member of staff who took my order and who handed my food over. Lovely, friendly people and really delicious food. Their cacık, chilli sauce and...

Fantastic fresh, tasty food and good size portions. Chicken shish is amazing, large chunks of chicken and amazing colourful salad. Also ordered a side of Turkish rice which was very tasty. We will definitely order again.