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3.0

Based on 347 opinions finded in 2 websites

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Nº 1069 in 1203 in Northumberland

Nº 17 of 26 Fast food in Northumberland

CUSTOMERS TALK ABOUT DISHES WITH..currypaysausageoldcodfishcookedchickenrollpizza

comment_iconOpinions

The food tonight was awful we ended up putting it in the bin it was that bad , this is not the first time as it happens quite often , don’t think I will be going back , may as well throw your money in the bin

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M B . 2024-11-08

MORE AT Google

This is the first chippy, who actually have King Rib on the menu. Or I better rephrase that, it's the first chippy I've tried, where food is fried in the way All Scottish chippy's cook their food. Anything you want battered, and fried, is on the menu. Unfortunately, Deep Fried Mars Bars, has been taken off though. Still good though. Open a branch in Deleval, please.

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Angus Copland . 2024-09-22

MORE AT Google

Thought I'd get a quick sausage and chips , never have I seen batter that was as tough as leather had to cut it off with a steak knife , won't be returning

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david duff . 2024-08-28

MORE AT Google

Just had Fish and chips and thoroughly enjoyed them. Will call back. Thank you

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lynn armstrong . 2024-08-28

MORE AT Google

Thought I'd get a quick sausage and chips , never have I seen batter that was as tough as leather had to cut it off with a steak knife , won't be returning

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david duff . 2024-08-28

MORE AT Google

Just had Fish and chips and thoroughly enjoyed them. Will call back. Thank you

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lynn armstrong . 2024-08-28

MORE AT Google

Clean n tidy shop, cod and chips once again lovely

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Deborah Redpath . 2024-08-04

MORE AT Google

Missed half of our order from our delivery, chips were really dry / inedible, curry sauce wasn't great, fish made my son ill. Won't be going back.

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Samantha Rickelton . 2024-06-07

MORE AT Google

Going down hill never had issues with the food before but the last 3 orders I've had have been very poor, unfortunately I'll be going elsewhere where from now on

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James Wilson . 2024-05-26

MORE AT Google

The place has a good vibe the staff are friendly fast hard working, unfortunately I ended up with food poisoning from my kebab wrap... otherwise the wrap was good...

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L . 2024-05-11

MORE AT Google

Fish wasn't cooked the batter wasn't crispy because it wasn't cooked the chips was average will not be going there again

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Christine Gray . 2024-04-06

MORE AT Google

Serving staff are extremely miserable and rude. Didn't ask if salt and vinegar was required but was asked if "bag" was wanted. At home opened the order and the mushy peas were exactly that MUSH clearly the left overs.chips cold .total waste of money.

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Ian L . 2024-04-01

MORE AT TripAdvisor

Avoid!! Rude abrupt staff. Chips were so hard couldn’t eat. Cheese Pattie batter couldn’t cut through it! Final straw was a very long black hair in the chips, which is definitely not ours!

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Clare M . 2024-03-25

MORE AT TripAdvisor

I had ordered a kebab and chips with curry sauce with a delivery and wanted at a time suited for me and yes it maybe a bit late and still warm to eat, tge chicken kebab is always nice and the chips were nice as was the curry sauce, I will order from these again

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marc c . 2024-03-17

MORE AT TripAdvisor

The worst chips Definitely reheated. Hard and dried up. Used them twice amd both times been poor. Not very friendly Come.on you can do better than this.

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donnafK9903KB . 2024-02-28

MORE AT TripAdvisor

Fish was hot in some spots and freezing cold in others, chips tasted very dry as if they'd been reheated from earlier in the day. Don't think I'll be ordering from here in future.

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Sarah Johnson . 2023-11-18

MORE AT Google

Less than 5 min away food was tepid and soggy batter & chips, seemed like frozen not fresh fish, won't be back anytime soon

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Kevin Dennis . 2023-11-01

MORE AT Google

Had my first and last Cod n Chips x2 from here. They say you get what you pay for ... Well a tenner per portion isn't cheap and I definitely did not get what I paid for. Dried out husks that clearly had been under the lamps for too long. Only went cos the Brockwell was closed today (Sunday). Once bitten....etc

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Dominic English . 2023-09-10

MORE AT Google

I had decide to order my takeaway online and had chicken kebab with chips and barbecue sauce, the delivery came a bit early and the person who dropped it off very friendly, the chicken kebab was very nice, I put my barbecue sauce on my chips and didn't ate all the chips as I am not keen with black bits in the chips and the pitta bread was fine and I will get a takeaway from high pit again soon

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marc c . 2023-07-23

MORE AT TripAdvisor

A no 15 pound isn’t a huge amount but when it goes in bin it’s a waste absolutely shocking not worth even ordering straight in bin such a shame

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Craig Jordine . 2023-07-23

MORE AT Google

Excellent service and excellent food. Staff very friendly and efficient.

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Alan Brown . 2023-07-22

MORE AT Google

Delivery was supposed to be at 6.45pm after two phone calls it arrived at 7.30pm , luke warm fish bites and chips and had to heat them up in the microwave, I paid £14 and I can say it's the worst money ever spent. Never again

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maxine f . 2023-06-30

MORE AT TripAdvisor

Got sausage & chips twice sausage was ok but the chips tasted like they'd sat since lunchtime & reheated, wasn't asked if id like salt & vinegar, so had to put that on at home, hopefully I caught them on an off day.

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GWC04 . 2023-04-20

MORE AT TripAdvisor

Went to the shop, there was no queue but the staff still made me wait for 5 minutes before serving me. They never asked me if I wanted salt and vinegar, they just wrapped food up. This is the second time they have done this which i did not discover until I got home. Should at least ask . The food was ok but the customer service is terrible.

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jamesfX6598JF . 2023-03-23

MORE AT TripAdvisor

Ordered a pizza with BBQ base which had to pay £1 extra for got home no bbq on and very little filling …pizza was very bland …...advised Simon I was not happy but he was not interested. Won’t be back …. Gave 1 star as can’t give a zero

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G6968GTjoyw . 2022-05-15

MORE AT TripAdvisor

Just bought a large cod and chips and they turned up pretty fast but the chips we're horrible, cold and half cooked and the fish was tiny. I also ordered an extra large curry source because i know you dont get much in the small tub that you get with your meal, the curry source had spilled all over the bag so another £1.50 down the drain as well. stay away from the dump its not the same as it was.

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danglingd2021 . 2022-02-07

MORE AT TripAdvisor

Placed an order here the food wasnt great and because i had to wait 5 mins for my food to be cooked i seen a few things i didnt like their was a young boy who served me he was very polite he didnt deserve to be shoulder barged by this big dude and then he told a staff member very quitley he was leaving as he had enough at that point for this girl to tell another staff member for her to start telling this girl i hope your joking for her to then tell most of the staff he was leaving shouldnt do that infront of customers if you have a problem with staff pull them to the back dont have a slagging off match about a staff member infront of customers

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Megan Downes . 2021-08-15

MORE AT Google

Having bought from here before and being 100% satisfied I was very disappointed with my last purchase (just after teatime opening) Both the fish and the chips were obviously left over from lunchtime and reheated It was like eating a plate of crisps

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Belxvs 555 . 2021-07-28

MORE AT Google

The very best Bolognese pizza ive eaten,second to none.

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Christine Wake . 2021-07-20

MORE AT Google

Worst fish and chips ever, chips cold a dry, been standing for an age, fish 5mm thick dry and tasteless. Box they came in was probably a better meal than the contents

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Robin Coulson . 2021-07-15

MORE AT Google

Absolutely disgusting, ordered fish and chips to be delivered with salt and vinegar. They arrived exactly 60 minutes from placing the order. The fish was warm but soggy and the chips were stone cold. What a complete waste of money. Not one bit of salt or vinegar.

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Kitty Farrell . 2021-07-10

MORE AT Google

Dont order online. What you order vs what arrives is not the same. Food that was eaten tasted nice. Either order by phone or inside.

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EAL206 . 2021-06-25

MORE AT TripAdvisor

Very sorry to be writing this as iv never had any reason yo complain. Last night I ordered 3cod bites small chips and garlic. Delivery driver no complaints the cod bites didn't get eaten. Reason being 50% was batter very hard to bite and 10% beinv fish tail. I honestly tried separating batter to get at fish with a fork. I'm afraid not very satisfying meal at all. Very disappointed in my meal last night This iz my first complaint hopefully if I decide yo order again it would be nice to have some fish In cod bites not tail which extremely thin. Chips and garlic nice but not very filling . Would have been nice to enjoy my whole meal rather than portion.

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ritawH6260GE . 2021-06-19

MORE AT TripAdvisor

Delivery man very polite. Food piping hot. Already rang to get another for tonight. Very satisfied.

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Julie Agritharakis . 2021-06-12

MORE AT Google

Just bought a kebab from this take away for the price it was not worth it and it was the scraps, and what was even worse it was stone cold

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Sean Robins . 2021-06-10

MORE AT Google

Door says 22.30pm close but shut at 9.50pm really bad, should change door information

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Jeff Turner . 2021-06-03

MORE AT Google

Eboney is a lovely girl first class service

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Deborah Brabrook . 2021-05-25

MORE AT Google

Sign on door says face masks to be worn none of the staff wore face covering sign at counter says please wear face protection of the 6 customers only 3 wore masks nothing said no screens at the counter covid protocols none existent Fish was fine chips poor

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Alan Dawes . 2021-05-19

MORE AT Google

Here atleast once a week, great service,

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David Turnbull . 2021-03-16

MORE AT Google

Called in here for 2 fish suppers as our usual chippy was closed, we were well impressed with the service, the fish was good sized and cooked to perfection and the chips were perfect too, we will be back 🙂

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Malcolm Davidson . 2021-03-10

MORE AT Google

Lovely food. Special Mixed Kebab always perfect & best chips in Cramlington.

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Craig Smith . 2021-02-28

MORE AT Google

Been in few times i find ebony on front very bubbly and to be fare covid situation for staff like your selves is hard people think they can talk down to u 24 7 and u have to be smiling all time to all who judge there human and have hard times to so when people review or expect service now on beck and call think theys people are trying there god dam best so well done ill be in soon

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Ronald Bell . 2021-02-26

MORE AT Google

Nice food at a competitive price

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Rory Concannon . 2021-02-07

MORE AT Google

Well organised, Fish & chips last night couldn't fault.

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barry bell . 2020-12-31

MORE AT Google

Just picked up fish and chips for our Christmas eve meal and they were superb again!

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Dave Howe . 2020-12-24

MORE AT Google

Used this for many years normally go into shop and order and get food which the services in house is brill and the staff are a good laugh. But with covid I have ordered 2 online meals and you get a estimated time of arrival they turned up 15 mins late so tonight I rang the shop to order over phone told them what I wanted and asked for it to be delivered between 18.30 and 1840. Considering I rang order in at 16.40 so they had enough time to prepare it and so forth it yet again late . When I asked the guy why he was late again as the same guy from other orders was told if I didn't like it I could collect it from shop if I wasn't happy with the service as they are busy . Surely the management dont allow there staff to speak to customers like that considering we the consumer are the ones who pays their wages totally disrespectful and rude I will be having words with the management ne t time I visit the shop and believe me they will know about it

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Trevor White . 2020-12-16

MORE AT Google

1st visit here tonight, great friendly service and the fish & chips were lovely.

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Jackie Dodds . 2020-12-02

MORE AT Google

Had bolognaise pizza tonight and it was awful did not taste like bolognaise... Love ordering from here but neva order this again

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Karen Leckie . 2020-11-23

MORE AT Google

Friday night delivery of fish and chips. Came in under 15 mins, hot and very tasty. Highly recommended.

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Brian Hall . 2020-11-13

MORE AT Google

The food here is excellent and staff friendly, would recommend to anyone

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brian hume . 2020-10-11

MORE AT Google

Excellent freshly prepared food, very well organised social distancing.

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Gary Fenwick . 2020-10-05

MORE AT Google

Had takeaway fish and chips and were one of the best I’ve ever had. Best fish ever. They were delivered to the campsite I was staying and they arrived within 15 minutes. Perfect service.

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paulsharons . 2020-09-16

MORE AT TripAdvisor

Great customer service young lady with dark hair was very polite, friendly great AAA+

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garry davison . 2020-09-09

MORE AT Google

Could not eat all the fish it was that big and jucie Mmmm sorry Brockhall.

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robert green . 2020-09-08

MORE AT Google

Just had fish. Chips from here. Not nice at all.7.30 at night iexpect to receive nice fresh food. These were rotten. Like dried up leftovers. Over priced and stale. Never again

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Escape317248 . 2020-08-10

MORE AT TripAdvisor

Good food but poor service. I approached the counter and was ignored for ages...not even an smile or nod. I asked about my food pick up and was trumped at: "I'm serving" bo customer service

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Jonathan Melson . 2020-08-10

MORE AT Google

Great fish and chip shop,along with pizza and kebabs, with plenty on the menu to choose from

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Kristian Marshall . 2020-08-10

MORE AT Google

We ordered our weekend takeaway and this place is always usually spot on. Haddock was very nice but the large chips, they could have fed a five year old. The chips are the cheapest part of our takeaway and it was terrible the amount we got. Hopefully it was just a one off.

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M9946HUclairep . 2020-07-25

MORE AT TripAdvisor

Great food and service even with social distancing measures in place.

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Stuart Perkins . 2020-06-29

MORE AT Google

Always like to use this chip shop. Staff are always friendly & the portions are always ample. Would definitely recommend 👌👌👌

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Dainyjade . 2020-06-26

MORE AT TripAdvisor

As a rare tweet they never fail to deliver

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David Nelson . 2020-06-06

MORE AT Google

Ordered kebab pizza, two kids chicken nuggets meals and sausage and chips. All food was luke warm and thats generous, hard to eat after waiting an hour for the food. Kids had 3 instead of the 4 chicken nuggets advertised in their meals. Only live 2 miles away and had the pleasure to pay £3 delivery charge for it all. Great thanks. If you're ordering for a delivery look elsewhere. Just shocking.

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Aidan McDougall . 2020-05-18

MORE AT Google

Fantastic Fish and Chips. The portions were huge, very good quality fish and the chips were well cooked. I can honestly say it’s the best chippy I have had in a long time.

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M9946HUclairep . 2020-05-15

MORE AT TripAdvisor

Food 10/10 almost every time, chip portions = mega, friendly helpful staff. But to raise the delivery fee again and at this moment is very off-putting. We live 6 minutes away and it is now £3 for delivery which is about the highest amount going. You'll lose business doing this, you have lost mine for a start

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Clikfest . 2020-05-06

MORE AT TripAdvisor

We asked for a delivery on their website and ordered at tea time and got it within 3 hours and 30 mins, I kept updated with them through messenger and kept me updated and they were friendly, the food was lovely and my house mate decide to order to get a takeaway on Easter Saturday

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marcusNorthumberland . 2020-04-11

MORE AT TripAdvisor

Ordered for tea time Good Friday. TBH it did take longer than expected but as the only chippy delivering in the Cramlington area I suppose that's going to happen. Food was hot, great quality and the delivery driver friendly. These are tough times for everyone, thank you for still being able to service everyone

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T T . 2020-04-10

MORE AT TripAdvisor

Haven't order from here in years and unbelievably disappointed with everything that came. I only ordered chips, a burger, sausages and a portion of onion rings for 2 people waited about an hour and all of it was cold, undercooked, inedible and drowned in grease. They've been using the price of the delivery fee and an almost £17 order was bumped up to £21.20 and practically all of it has went in the bin. Not gonna be ordering from here again since it was an absolute waste of money.

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LordJord00 1 . 2020-04-04

MORE AT Google

Kebab and chips were disgusting. Worst kebab ive ever tasted. Meat was like cardboard and chips werent like they usually are.

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Mick Coles . 2020-04-04

MORE AT Google

i know at the moment the takeaways are very busy when my came it was cold, cod bites looked like they had just chopped the tail of a fish and they charged me double for delivery

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alysha50 . 2020-04-03

MORE AT TripAdvisor

Order from here quite a bit and normally it’s lovely but unfortunately tonight it wasn’t, ordered a 12inch garlic bread cheese special, it took over an hour to be delivered and the garlic bread cheese was dry and the kebab meat was thick and over cooked and part inedible ..chips and sauces were as good as ever just shame about the rest feel like I’ve wasted £12

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Jason Anderson . 2020-03-15

MORE AT Google

Ordered food from Just Eat, waited and waited and waited...Phoned High Pit, who said food was on it's way, even though they had told Just Eat that it was on time?Finally came 20 minutes late, food cold order wrong, won't be doing future business with this outlet in future!

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Adrian M . 2020-02-18

MORE AT TripAdvisor

Dreadful...placed an online order at 1755..received 1930. No offer of a refund, called darling, then madam, when I rang to complain. Driver eventually arrived and called saying he couldn't find our house.Out of a row of 6 it's not exactly difficult to see which of the end houses is number 1.The kebab had huge square slabs of what looked like an inner tyre or shoe soke..I am not even sure the starlings will eat it..Will never use again.

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JacquiMaz . 2020-01-10

MORE AT TripAdvisor

Fast service and reasonable pricing, kebab was not greasy which is always a plus

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Simon Crouth . 2019-12-29

MORE AT Google

Managed to remember 1 element of a 3 element order ,pathetic excuse for a takeaway

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Jonny Graham . 2019-12-20

MORE AT Google

Nice fish ie cod, chips not so good

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Alfie Mitchell . 2019-12-12

MORE AT Google

Placed an ordered for a family member. They do not accept different billing and delivery address even tho it allows this on there website. They will only tell u this once u have waited for your delivery. And they will take the money from your account. Use justeat

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Jeanette Dobson . 2019-11-03

MORE AT Google

The chips were wrapped in the top not fresh and it was only 9.30pm cold raw and some soggy cold chips not impressed. It’s not the first time. A bowl full of green mush bah! We binned it

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Michelle T . 2019-10-30

MORE AT TripAdvisor

Always have had great service and amazing food

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Yog1 Gaming . 2019-10-28

MORE AT Google

I visit here at least once a week and have never been disappointed. I phone my order in and get a friendly warm welcome, served with a smile. I recommend this place highly, forget the negative reviews. It's a chippy, high standards and great hygiene. Defo back next week and the next.

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michaeltL7134CN . 2019-10-15

MORE AT TripAdvisor

The young lass behind the counter was very friendly and had a lot of patients waiting on me deciding between curry sauce or gravy after it'd taken me so long to decide between smokey or cod bite anyways. Food was made to order and very good portions.

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Sophia Ballantine . 2019-10-10

MORE AT Google

Unhappy with our local chippy so decided to travel to try this place. My husband chose fish and chips and I chose spring roll and chips. My husbands fish was like rubber and inedible, my spring roll was overcooked on the outside (the batter) but the outer casing on the spring roll was not cooked making me unable to cut it. The chips were pale, greasy and tasteless. Both meals went in the bin.

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Angelwings66 . 2019-09-20

MORE AT TripAdvisor

Top fish bar, really nice kebabs!! If you can handle your spice, ask for the extra chilli sauce to go with your kebab. You will not be disappointed if eating spicy things is your... Errm... Thing! Chips portion is always decent and the fish always tastes so fresh! Defo our first go to place for fish and chips and if it's closed then we don't bother going anywhere else!

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Onkar Bhamra . 2019-09-09

MORE AT Google

Had the delivery driver come on Monday 2nd September, he was very fast with my food as I ordered it by half 6 and it got to me by 7pm in Seaton delaval.

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Sophie A . 2019-09-03

MORE AT TripAdvisor

Food not bad depending upon what you order. Although repeated myself numerous times and checked numerous times, managed to get both my wife's and my order wrong/incomplete. Will probably try again in the future but not in a great hurry to return.

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Paul Matthews . 2019-08-15

MORE AT Google

Shocking service, walked into the shop and the young lad servings looked at me and ignored me.

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Forza223 Bowe . 2019-08-08

MORE AT Google

When ordering on the online web app. Things don't always get what you order.

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SwarmFleet _UK . 2019-07-17

MORE AT Google

Lovely to see an old face but the attitude of other staff not good

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Raymond Evans . 2019-07-04

MORE AT Google

Waited 20 mins for 2 fish and chips. They only put one fish in(about 5 mins after I ordered) and the chips weren't fresh but had been sat there at least 25 mins. I declined to wait any longer(while the 9ther fish dried out). Fish was ok hence 3 stars. Both servers looked poorly and were not in any sort of hurry. Edit: Just been back to give another try, chips were disgraceful and the batter on the cod bites was uncooked and left a thick paste on the inside. Despite being empty this took 20 minutes to serve. This time it was so bad I took it back to offer constructive criticism. The lady was sympathetic enough but was was really annoying was the owner in the back listening but also not looking and moving further away so he didn't have to speak to me. With an owner like that it's not surprising the food is so bad. They are lucky there's no competition close by! Avoid!

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Chris Tall . 2019-07-02

MORE AT Google

The worst kebab I have ever tasted looked and tasted like it was 3 days old and the chips were like old pork crackling

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kathleen robinson . 2019-06-20

MORE AT Google

Have used this place for years wouldn't go anywhere else. Great value and service

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David Bradshaw . 2019-06-19

MORE AT Google

Absolutely disgusting! Staff are so rude and don’t even ask if you want salt and vinegar on your chips! Joke! Found long black hairs in curry sauce and most of the chips were black and tasted out of date EW

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Emma P . 2019-06-12

MORE AT TripAdvisor

went there on sunday and when i was waiting the food delivery driver came in went behind the counter and started sorting fresh food orders did not wash there hands have a hat or hair net and i have seen this before, not sure what the council health inspector will say but will stop going there, the place always looks clean but sometimes the management is not always looking at what is going on i have never before been in a takeaway food place where the delivery driver has gone passed the counter

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michael w . 2019-05-06

MORE AT TripAdvisor

The fish was chewy and the chips were horrible

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hope green . 2019-04-24

MORE AT Google

I drove to the chippy as I knew it would be busy and ordered Haddock and Chips. The place was busy but with it being Good Friday all chippies are busy. The fish that was going in the fryer looked lovely, huge fillets. Mine came out and it was tiny, I paid for large chips, again tiny. £4.70 for the fish and £2.10 for the chips. I wish I’d gone down The Brockwell. The fish was lovely, just small.

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M9946HUclairep . 2019-04-19

MORE AT TripAdvisor

Its a chips shop wit more can i say it's nice though

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Vic Mcl . 2019-04-01

MORE AT Google

This is my first visit to this takeaway and it will certainly be my last . I called in as I was passing and ordered a kebab ,and I have to say it’s the worst kebab meat I’ve ever had ,and it was as dry as Gandhi’s flip flop,so it had obviously been sitting for a while and chips were cold and bland ...I fed most of it to the dogs and even they were not sure ..you have been warned !

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jab2709 . 2019-03-12

MORE AT TripAdvisor

Ordered a pizza for delivery.Daughter was horrified to find a short black pube on pizza slice.Called manager who came to my house and issued a refund saying he did not know how this could happen.Manager then called me later that night and said after investigation he thought it was not a pube but a bit of plastic from a bag!

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andreabB1397CB . 2019-03-10

MORE AT TripAdvisor

The staff could do with some customer service training as they are the most miserable people I have ever met

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dinzy2013 . 2019-03-02

MORE AT TripAdvisor

Poor with the food. The young lad serving with sideburns was cleaning and then serving food. Never washed hands and just looked unhygienic. Didn't even bother to eat the food as was totally put off.

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Chris Dutton . 2019-02-26

MORE AT Google

We are regulars here and never had a bad meal. The fish is always huge portions and cooked to perfection with nice crispy batter. Chip portions are good and delivery is always very fast. I couldn’t fault this place. The pizzas are nice also, a good choice.

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M9946HUclairep . 2019-02-17

MORE AT TripAdvisor

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