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3.4

Based on 6.687 opinions finded in 4 websites

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Nº 1036 in 1203 in Northumberland

Nº 16 of 26 Fast food in Northumberland

CUSTOMERS TALK ABOUT DISHES WITH..coffeecreamchickenbaconcheese

comment_iconOpinions

HEADS UP.TO ALL.. THIS PLACE IS HAVING A REFIT AND WILL BE BACK OPEN OON 5TH DECEMBER

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glenn redmile . 2024-10-17

MORE AT Google

The service was very fast and the food was wonderful

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Arabella . 2024-10-12

MORE AT Google

this is the second time I have not received all my order

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Donna . 2024-10-07

MORE AT Just Eat

Didn't even get the 3 burgers I ordered but they put in the chips and drink ? Doesn't make sense

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J V . 2024-10-06

MORE AT Google

Rarely get my order right, and you have to ask for a receipt so that you can prove that you ordered something that's missing. Last time, I ordered on the app. First thing they asked me was: what have you ordered?"

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Jonathan Melson . 2024-10-06

MORE AT Google

No dips - how hard is it to put them in - happens quite a lot

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Josh . 2024-10-06

MORE AT Just Eat

Ordered orange juice and a Coca Cola with my meals and received 4 lattes

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Chelsey . 2024-10-05

MORE AT Just Eat

The food was poorly handled as the ice cream was spilled and hot chocolate 1/4 spilled in the pack. Very poor

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Amana . 2024-10-03

MORE AT Just Eat

Order was NOT delivered at all many many times I’ve ordered and the drivers are obviously taking the food!!!!!

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Shanie-leigh . 2024-10-02

MORE AT Just Eat

Absolute joke, the only thing good about this order was the delivery woman who gave us some chocolates to make up for the restaurants mistake. 2 full meals missing, no burger, no fries and no drinks. Took 2 hours to even get our food for it to arrive freezing cold. Shocking sort it out

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Toni . 2024-10-01

MORE AT Just Eat

More than half the order was missing, I was told nothing could be redelivered and we couldn't pick up the rest of the order, manager was extremely rude & unprofessional, refusing to rectify the mistake they made, go to any other McDonalds in the area

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Cenedra . 2024-10-01

MORE AT Just Eat

Food was freezing was left outside of door of entrance, did not ring doorbell at work, entrance was open placed on ground outside.

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Ann-Marie . 2024-09-30

MORE AT Just Eat

I've never seen such a small cheeseburger.

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Cristina . 2024-09-30

MORE AT Just Eat

Lovely breakfast - fast delivery, thanks

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Helen . 2024-09-29

MORE AT Just Eat

Food and drink were cold, coffee had been spilt. I know this is not just McDonald fault but also the delivery driver who seemed to go all the way around cramlington just to get too my home which is basically a straight road from the restaurant. Never really had a problem before maybe just busy today hopefully it’s just today.

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Donna . 2024-09-28

MORE AT Just Eat

Absolute disgrace, waited nearly 2 hours for the food then when it eventually came it wasn’t even my order.

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Yvie . 2024-09-28

MORE AT Just Eat

Last three orders have now been missing a burger - most expensive part of the order. Very disappointed as getting money back is impossible.

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Matthew Grayton . 2024-09-27

MORE AT Google

Second time ordering from here. Delivered hot and within half an hour. However, i ordered a double quarter pounder with cheese, and received a quarter pounder with cheese. Also no straw or sauces.

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Hayley . 2024-09-27

MORE AT Just Eat

Recently visited ashington store food was cold fries were tipped upside down in the bag that member of staff needs to seek employment elsewhere 😕

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simon jones . 2024-09-27

MORE AT Google

Missing items from order. Delivery driver seemed canny.

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Sean . 2024-09-26

MORE AT Just Eat

Milkshakes were half full food was cold and diddnt receive my sauce

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Lynnette . 2024-09-26

MORE AT Just Eat

the driver decided to go all over the north east the stuff was freezing when it eventually arrived and all I got was bad attitude and agreement saying he followed the app. 3 messages which he could've answered when he stopped at dudley or seghill. so money spent. no tea for people because it's inedible and an awful driver

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Claire . 2024-09-24

MORE AT Just Eat

First time ordering from here. Delivered within half an hour. Everything was hot. Coke was cold. Burger was made to my requirements. Included my straw and sauces. Delivery driver was friendly.

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Hayley . 2024-09-24

MORE AT Just Eat

Forgot cheese burger, sweet chilli wrap was meant to have no sauce came with sauce

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Abby . 2024-09-22

MORE AT Just Eat

I never got my food i spent 16 pound just to never receive it says that the courier was near and then i never got my food absolutely disgusting

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Jack . 2024-09-21

MORE AT Just Eat

very polite man food was in great condition and the food was hot and the drinks were nice and cold. Thank you

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User . 2024-09-20

MORE AT Just Eat

Lovely breakfast - delivered fast, thanks 😊👍

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Helen . 2024-09-16

MORE AT Just Eat

Waited 25 mins for a breakfast and coffee.

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Gordon Leishman . 2024-09-14

MORE AT Google

Order was cold when it got here which is disappointing as it’s usually fine

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Olivia . 2024-09-13

MORE AT Just Eat

Came on time, driver nice, all the right dips and items, straw and wipes in the bag. Everything was lovely (love a big mac) but the mcspicy was a little overdone and quite crunchy/hard/burnt tasting but still edible. Chips lovely and salted

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Miss . 2024-09-13

MORE AT Just Eat

absolutely disgusting saying it was delivered nothing and my company gave up and went home requested full refund as none was mine

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s . 2024-09-12

MORE AT Just Eat

I have lived in the area for years and this is without doubt, and consistently the worst McDonalds I've ever been to. We've had every error you can imagine. Here are a few: -Fish fingers instead of Mozzarella Dippers. -Quarter Pounder without the bottom bun. -Missing dips. -Consistanly missing items including ALL drinks on an order once. -Missing syrups for pancakes. -Additonal items. I ordered 2 Big Tasty meals and they brought out 4 cause to servers had made the same order. We took the additional home as they said they would just bin them. I have once ordered through the app (in it's early stages) and stood waiting for my order for 25 minutes watching multiple members of staff ignore the items in the waiting tray. When I brought it to the managers attention, he gave me the item that had been sat there for 20 or so minutes instead of making it up fresh. While this is on my doorstep as I live in Annitsford, I will actively go to the one in Manor Walks or Killingworth to save the inconvenience that this branch consistently puts it's customers through. I have recently watched staff argue with each other at the front of the counter in front of a full restaurant. The whole place needs a full review by an area manager cause the standards are absolutely shocking!

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Christopher Atkinson . 2024-09-12

MORE AT Google

Very clean with welcoming atmosphere and polite employees

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Cornel Acasandrei . 2024-09-12

MORE AT Google

the food took an hour and a half to come and when it did it was absolutely freezing cold. the chips were hardly even cooked and absolutely disgusting

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Keira . 2024-09-12

MORE AT Just Eat

missing food from order. Food delivered with items missing. a mayo chicken with no mayonnaise or lettuce.

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Suzi . 2024-09-12

MORE AT Just Eat

Left my food in the garden chair and gone horrible

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Sansui . 2024-09-11

MORE AT Just Eat

milkshake tasted sour. missing sauces. burger was rank

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Damon . 2024-09-10

MORE AT Just Eat

Missing multiple things out my order and is stone cold not freshly cooked. No salt on chips

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Connor . 2024-09-09

MORE AT Just Eat

Arrived soggy and freezing cold

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Catherine . 2024-09-08

MORE AT Just Eat

Says delivered and I haven’t even received my order

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Jasmine . 2024-09-06

MORE AT Just Eat

I was missing items but why do I never get my sauces my whole food is ruined because it’s dry I even tipped the driver and put in notes that not to forget my sauces so I’m paying for food I’m eating dry it’s every time I'm not eating here again

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Levi . 2024-09-06

MORE AT Just Eat

Chips freezing cold and McFlurrys melted

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kriss . 2024-09-05

MORE AT Just Eat

Fast delivery, order correct and food hot!

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Emma . 2024-09-04

MORE AT Just Eat

nothing wrong with just eat this time but mcdonalds send 4 mozzarella dippers when i paid for sharebox. totally hopeless at annitsford mcdonalds

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michael . 2024-09-04

MORE AT Just Eat

Most items were missing and the cups of tea were empty absolutely disgusting service today

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Martyn . 2024-09-01

MORE AT Just Eat

Every single time I order from moor farm McDonald’s does it come absolutely freezing, i usually get a burger with the onion taking off as I’m allergic, and still do they keep adding the onion every single time that I order, would never go back to this vile place

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Maddie Greenwood . 2024-08-31

MORE AT Google

Delivery driver had spilt my drink still think i should hav it ..iv asked for another drink to b delivered ..hes left the half of drink on my bin

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Tish . 2024-08-31

MORE AT Just Eat

Order missing a happy meal, meaning i've had to re-order a happyt meal and then leave to go and get it as everyone else's food arrived except my childs. McDonalds literally can't get a simple order right these days no wonder it's going south.

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Andy . 2024-08-31

MORE AT Just Eat

Terrible. Missed all of my items apart from some fries and took ages to be delivered. Absolutely shocking

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Gabrielle . 2024-08-30

MORE AT Just Eat

Standard mcdonalds . Is what it is

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Jack Cunningham . 2024-08-30

MORE AT Google

delivery driver spot on lovely bloke

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Dylan . 2024-08-30

MORE AT Just Eat

No sauces which I paid for no straws napkins cold food shocking as per

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Kirsty . 2024-08-29

MORE AT Just Eat

No issues with the order. Friendly staff

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Jon . 2024-08-28

MORE AT Google

Ordered 2 Grimace shakes as this was the only one showing they had them available, got sent 2 waters instead. Rang store and they said they don’t do milkshakes until 11 which is bull cos we have ordered milkshakes before then for the kids. Yet they still took the order and didn’t cancel! Not happy at all!!

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Bethany . 2024-08-28

MORE AT Just Eat

Think driver took 2 deliveries went in wrong direction foods freezing

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Nathan . 2024-08-26

MORE AT Just Eat

The food was not suitable to fill a grown adult the Patti and bun were extremely small and the meagre portion of fries was pitiful the price was extremely expensive for what you got go ing to start going to Burger King where you get large full buns which are bigger and better

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mark connolly . 2024-08-26

MORE AT Google

order was never received and the worker on the other side of the phone refused to give me a refund let along try to listen to me. terrible service would not recommend

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danny . 2024-08-24

MORE AT Just Eat

No milk shakes or ice cream much to the annoyance of two 8 year old boys.

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Joe Moss . 2024-08-24

MORE AT Google

You cantvreallt expect much from a McDonald's but they seems to mess my orders up sometimes so it's annoying

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Jake Keeton . 2024-08-23

MORE AT Google

Wrong food was given and there was half fries and half a large coke

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Will . 2024-08-23

MORE AT Just Eat

ordered from here gave me the complete wrong order missing 3/4 of my items absolute joke

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Douglas . 2024-08-22

MORE AT Just Eat

ONCE AGAIN DRINKS MISSING FROM ORDER !!!!

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Andy . 2024-08-21

MORE AT Just Eat

Absolute waste of money, multiple items missing once again !!! no refund given !!!

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Andy . 2024-08-21

MORE AT Just Eat

food was left on my doorstep like a bottle of milk. driver didn't give me a chance to answer the door.

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simon . 2024-08-20

MORE AT Just Eat

Double burger missing and 20 nuggets. Nearly £15 worth of food missing. Not impressed

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Olivia . 2024-08-19

MORE AT Just Eat

No order was delivered not happy at all

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Eve . 2024-08-19

MORE AT Just Eat

Fantastic delivery, decent food 👍

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Alex . 2024-08-18

MORE AT Just Eat

Very efficient even though busy. Very clean.

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david dearing . 2024-08-17

MORE AT Google

Double big macs back on Geeeet upppp!

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Steven Richardson . 2024-08-16

MORE AT Google

Good availability of menu and a clean restaurant. I managed to order a frappe today and it was presented as the picture. So a good visit to this restaurant

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Debbie . 2024-08-16

MORE AT Google

Very clean and tidy environment with very polite staff

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Bryan Smith . 2024-08-15

MORE AT Google

the tea was half full and Luke warm.

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sam . 2024-08-13

MORE AT Just Eat

Great place if you like waiting 20 minutes and still get given the wrong food.

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Scott Carlisle . 2024-08-12

MORE AT Google

We often in this macdonalds it's always spotless when Andrew is on like last night I commented on he's friendly attitude he is a hard worker. Credit when it's due ..thank you Andrew

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Angie Streets . 2024-08-10

MORE AT Google

Cold as usual, but very burgery.

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Trevor Hindle . 2024-08-10

MORE AT Google

The date is 07..08...24 I would just like to thank the manager of moor farm just before 11pm ....I was getting my daughter a order whom has just has surgery ...he knew I was in a rush and made the wrong order as I was stressed ...he helped and assisted me to get my order right he was fabtastic and would just like to thank him very much .

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Janice Topping . 2024-08-08

MORE AT Google

ordered after a 7 hour drive at 4 in the morning. burger was freezing cold and chips were stale. don’t recommend

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dhsbdhd djdjdj . 2024-08-08

MORE AT Google

2( minutes for a mayo chicken & 4 nuggets only 4 other customers in the store manager wasn’t caring how slow they were using the drive thru is busy as an excuse Food was stone cold. Its managers like this manager that lets the team down god I’m embarrassed working at McDonald’s when there’s guys like this running a piss up.

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Shane Stephen son . 2024-08-07

MORE AT Google

Initially when I put the order in, the time estimated for arrival was 01:15 and I don't know how or why it takes an extra hour and 30 mins to get delivery despite when I only live 2 miles away

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Karl . 2024-08-04

MORE AT Just Eat

My drink was spilled and the hamburger was just an empty box

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Dawn . 2024-08-03

MORE AT Just Eat

diding even get all our order it's joke

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Jill . 2024-07-31

MORE AT Just Eat

the drive not called me 15 minutes before he delivered I hat to talk in to where I lived because he could not read the map remain he did finally get here I was told to come out and get to my food I told him no I am disabled and I have my beautiful to me when they bought in some let them into the building who was going out reported to me open the bag made me take it out the bag didn't say anything at all and just turned and walked away very bad service not happy with it never had a problem B4 how

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David . 2024-07-31

MORE AT Just Eat

Waited 25 minutes for food only to go up and ask for it and it to be cold with no apology for delay. Watched cars go through the drive through and deliveroo pick ups come and go while my order sat there. You'd think they'd prioritise the customer that are sitting in.

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Anna Hastie . 2024-07-30

MORE AT Google

Stopped here after giving my friend a lift home, Food tasted off but the staff seemed very nice

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Jack Kendall (IceTurtle92) . 2024-07-29

MORE AT Google

Delivery was shocking late even tho it said that the delivery man was waiting at the counter for order for ages still waited until 12.45 am the the food was cold I had to run out and stop the delivery driver as he was going to drive off with my order after not even knocking I will not be ordering again late at night as the delivery time is shocking I had to cancel one order because the time kept getting longer and longer why say you can offer good service but can offer this late at night ??

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Tonya . 2024-07-27

MORE AT Just Eat

Couldn't get moved for delivery drivers who were ignorantly barging past actual customers and took up most of the resteraunt. It was a awful stressful atmosphere and the food tasted like it had sat out all night. Terrible

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gav massi . 2024-07-27

MORE AT Google

paid for a triple cheese burger no dill pickles. got cheese burger with no onions, mustard or sauce. also ordered cheese burger got cheese burger with no onions or sauce. burgers were cold too

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christine . 2024-07-27

MORE AT Just Eat

I ordered ketchup nearly every order I've done and they never came

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Krzysztof . 2024-07-27

MORE AT Just Eat

Received the 4 burgers got 0 FRIES, very unhappy

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Robert . 2024-07-25

MORE AT Just Eat

No straws,no tomatoes sauce and chilli sauce when I put no chilli sauce

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Abi . 2024-07-24

MORE AT Just Eat

Ordered food,when it arrived it was mostly cold,3 items were missing, contacted local restaurant and was told by a very young sounding manager that they couldn't help and to contact app, despite app saying would be 6 to 12 hours for a responce. Absolutely shocking service,taking payment for items not sent! Will not be using them again!

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Suzanne Burbidge . 2024-07-24

MORE AT Google

There is two lots of chips missing from the order

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Kaylee . 2024-07-24

MORE AT Just Eat

No drinks with the meals, we ordered 1 large coke, 1 bottle of water and 1 small Diet Coke, instead we received 1 large and 1 small milkshake? Also paid for 2 garlic mayo which is missing

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Chloe . 2024-07-24

MORE AT Just Eat

They forgot our dips!!!! Dips make the order

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Mark . 2024-07-24

MORE AT Just Eat

Restaurant at fault. Given 2 Sweet curry dips with 20 chicken nuggets sharebox, Ordered 2x Sweet n Sour, 2x Barbecue. Silly mistake from mcdonalds.

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Jamie . 2024-07-24

MORE AT Just Eat

Every single time we order from this location there are burgers or fries missing. They need to either retrain or sack their entire staff. We've complained so many times they think WE are lying now. Just theft at this point, do yourself a favour and just go to a different place. KFC in Killingworth is decent.

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Kevan Blakey . 2024-07-23

MORE AT Google

coke was upside down in the bag so i couldnt even drink it

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thomas . 2024-07-23

MORE AT Just Eat

Food was cold like it had been sat there for an hour and driver had spilt our drinks

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Mason . 2024-07-23

MORE AT Just Eat

We eat from there quite often as it's an autistic safe food. Every single time we order for delivery, there is something missing from the order. Not just small items—whole burgers are often missing. In the latest order, a Big Mac from a large Big Mac meal was missing, and the meal was stuffed into a small bag, which should be a giveaway. This has to be on purpose; there's no way you handle the same food day-in, day-out without realising something is missing. In the past month, this has happened on six occasions. The whole point of McDonald's is consistency, not to be consistently disappointing.

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Pioneer07602798695 . 2024-07-23

MORE AT TripAdvisor

We spent £20 at this drive through origionally the workers were friendly however they did NOT give us the chips or dips this ruined the food out food was cold and despite the fact they were appologetic the rest was ruined and cold.NOT up too par.

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Zac Henderson . 2024-07-22

MORE AT Google

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