Based on 6.687 opinions finded in 4 websites
Based on 6.687 opinions finded in 4 websites
Nº 1036 in 1203 in Northumberland
Nº 16 of 26 Fast food in Northumberland
Opinions
HEADS UP.TO ALL.. THIS PLACE IS HAVING A REFIT AND WILL BE BACK OPEN OON 5TH DECEMBER
glenn redmile . 2024-10-17
MORE AT Google
The service was very fast and the food was wonderful
Arabella . 2024-10-12
MORE AT Google
this is the second time I have not received all my order
Donna . 2024-10-07
MORE AT Just Eat
Didn't even get the 3 burgers I ordered but they put in the chips and drink ? Doesn't make sense
J V . 2024-10-06
MORE AT Google
Rarely get my order right, and you have to ask for a receipt so that you can prove that you ordered something that's missing. Last time, I ordered on the app. First thing they asked me was: what have you ordered?"
Jonathan Melson . 2024-10-06
MORE AT Google
No dips - how hard is it to put them in - happens quite a lot
Josh . 2024-10-06
MORE AT Just Eat
Ordered orange juice and a Coca Cola with my meals and received 4 lattes
Chelsey . 2024-10-05
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The food was poorly handled as the ice cream was spilled and hot chocolate 1/4 spilled in the pack. Very poor
Amana . 2024-10-03
MORE AT Just Eat
Order was NOT delivered at all many many times I’ve ordered and the drivers are obviously taking the food!!!!!
Shanie-leigh . 2024-10-02
MORE AT Just Eat
Absolute joke, the only thing good about this order was the delivery woman who gave us some chocolates to make up for the restaurants mistake. 2 full meals missing, no burger, no fries and no drinks. Took 2 hours to even get our food for it to arrive freezing cold. Shocking sort it out
Toni . 2024-10-01
MORE AT Just Eat
More than half the order was missing, I was told nothing could be redelivered and we couldn't pick up the rest of the order, manager was extremely rude & unprofessional, refusing to rectify the mistake they made, go to any other McDonalds in the area
Cenedra . 2024-10-01
MORE AT Just Eat
Food was freezing was left outside of door of entrance, did not ring doorbell at work, entrance was open placed on ground outside.
Ann-Marie . 2024-09-30
MORE AT Just Eat
I've never seen such a small cheeseburger.
Cristina . 2024-09-30
MORE AT Just Eat
Lovely breakfast - fast delivery, thanks
Helen . 2024-09-29
MORE AT Just Eat
Food and drink were cold, coffee had been spilt. I know this is not just McDonald fault but also the delivery driver who seemed to go all the way around cramlington just to get too my home which is basically a straight road from the restaurant. Never really had a problem before maybe just busy today hopefully it’s just today.
Donna . 2024-09-28
MORE AT Just Eat
Absolute disgrace, waited nearly 2 hours for the food then when it eventually came it wasn’t even my order.
Yvie . 2024-09-28
MORE AT Just Eat
Last three orders have now been missing a burger - most expensive part of the order. Very disappointed as getting money back is impossible.
Matthew Grayton . 2024-09-27
MORE AT Google
Second time ordering from here. Delivered hot and within half an hour. However, i ordered a double quarter pounder with cheese, and received a quarter pounder with cheese. Also no straw or sauces.
Hayley . 2024-09-27
MORE AT Just Eat
Recently visited ashington store food was cold fries were tipped upside down in the bag that member of staff needs to seek employment elsewhere 😕
simon jones . 2024-09-27
MORE AT Google
Missing items from order. Delivery driver seemed canny.
Sean . 2024-09-26
MORE AT Just Eat
Milkshakes were half full food was cold and diddnt receive my sauce
Lynnette . 2024-09-26
MORE AT Just Eat
the driver decided to go all over the north east the stuff was freezing when it eventually arrived and all I got was bad attitude and agreement saying he followed the app. 3 messages which he could've answered when he stopped at dudley or seghill. so money spent. no tea for people because it's inedible and an awful driver
Claire . 2024-09-24
MORE AT Just Eat
First time ordering from here. Delivered within half an hour. Everything was hot. Coke was cold. Burger was made to my requirements. Included my straw and sauces. Delivery driver was friendly.
Hayley . 2024-09-24
MORE AT Just Eat
Forgot cheese burger, sweet chilli wrap was meant to have no sauce came with sauce
Abby . 2024-09-22
MORE AT Just Eat
I never got my food i spent 16 pound just to never receive it says that the courier was near and then i never got my food absolutely disgusting
Jack . 2024-09-21
MORE AT Just Eat
very polite man food was in great condition and the food was hot and the drinks were nice and cold. Thank you
User . 2024-09-20
MORE AT Just Eat
Lovely breakfast - delivered fast, thanks 😊👍
Helen . 2024-09-16
MORE AT Just Eat
Waited 25 mins for a breakfast and coffee.
Gordon Leishman . 2024-09-14
MORE AT Google
Order was cold when it got here which is disappointing as it’s usually fine
Olivia . 2024-09-13
MORE AT Just Eat
Came on time, driver nice, all the right dips and items, straw and wipes in the bag. Everything was lovely (love a big mac) but the mcspicy was a little overdone and quite crunchy/hard/burnt tasting but still edible. Chips lovely and salted
Miss . 2024-09-13
MORE AT Just Eat
absolutely disgusting saying it was delivered nothing and my company gave up and went home requested full refund as none was mine
s . 2024-09-12
MORE AT Just Eat
I have lived in the area for years and this is without doubt, and consistently the worst McDonalds I've ever been to. We've had every error you can imagine. Here are a few: -Fish fingers instead of Mozzarella Dippers. -Quarter Pounder without the bottom bun. -Missing dips. -Consistanly missing items including ALL drinks on an order once. -Missing syrups for pancakes. -Additonal items. I ordered 2 Big Tasty meals and they brought out 4 cause to servers had made the same order. We took the additional home as they said they would just bin them. I have once ordered through the app (in it's early stages) and stood waiting for my order for 25 minutes watching multiple members of staff ignore the items in the waiting tray. When I brought it to the managers attention, he gave me the item that had been sat there for 20 or so minutes instead of making it up fresh. While this is on my doorstep as I live in Annitsford, I will actively go to the one in Manor Walks or Killingworth to save the inconvenience that this branch consistently puts it's customers through. I have recently watched staff argue with each other at the front of the counter in front of a full restaurant. The whole place needs a full review by an area manager cause the standards are absolutely shocking!
Christopher Atkinson . 2024-09-12
MORE AT Google
Very clean with welcoming atmosphere and polite employees
Cornel Acasandrei . 2024-09-12
MORE AT Google
the food took an hour and a half to come and when it did it was absolutely freezing cold. the chips were hardly even cooked and absolutely disgusting
Keira . 2024-09-12
MORE AT Just Eat
missing food from order. Food delivered with items missing. a mayo chicken with no mayonnaise or lettuce.
Suzi . 2024-09-12
MORE AT Just Eat
Left my food in the garden chair and gone horrible
Sansui . 2024-09-11
MORE AT Just Eat
milkshake tasted sour. missing sauces. burger was rank
Damon . 2024-09-10
MORE AT Just Eat
Missing multiple things out my order and is stone cold not freshly cooked. No salt on chips
Connor . 2024-09-09
MORE AT Just Eat
Arrived soggy and freezing cold
Catherine . 2024-09-08
MORE AT Just Eat
Says delivered and I haven’t even received my order
Jasmine . 2024-09-06
MORE AT Just Eat
I was missing items but why do I never get my sauces my whole food is ruined because it’s dry I even tipped the driver and put in notes that not to forget my sauces so I’m paying for food I’m eating dry it’s every time I'm not eating here again
Levi . 2024-09-06
MORE AT Just Eat
Chips freezing cold and McFlurrys melted
kriss . 2024-09-05
MORE AT Just Eat
Fast delivery, order correct and food hot!
Emma . 2024-09-04
MORE AT Just Eat
nothing wrong with just eat this time but mcdonalds send 4 mozzarella dippers when i paid for sharebox. totally hopeless at annitsford mcdonalds
michael . 2024-09-04
MORE AT Just Eat
Most items were missing and the cups of tea were empty absolutely disgusting service today
Martyn . 2024-09-01
MORE AT Just Eat
Every single time I order from moor farm McDonald’s does it come absolutely freezing, i usually get a burger with the onion taking off as I’m allergic, and still do they keep adding the onion every single time that I order, would never go back to this vile place
Maddie Greenwood . 2024-08-31
MORE AT Google
Delivery driver had spilt my drink still think i should hav it ..iv asked for another drink to b delivered ..hes left the half of drink on my bin
Tish . 2024-08-31
MORE AT Just Eat
Order missing a happy meal, meaning i've had to re-order a happyt meal and then leave to go and get it as everyone else's food arrived except my childs. McDonalds literally can't get a simple order right these days no wonder it's going south.
Andy . 2024-08-31
MORE AT Just Eat
Terrible. Missed all of my items apart from some fries and took ages to be delivered. Absolutely shocking
Gabrielle . 2024-08-30
MORE AT Just Eat
Standard mcdonalds . Is what it is
Jack Cunningham . 2024-08-30
MORE AT Google
delivery driver spot on lovely bloke
Dylan . 2024-08-30
MORE AT Just Eat
No sauces which I paid for no straws napkins cold food shocking as per
Kirsty . 2024-08-29
MORE AT Just Eat
No issues with the order. Friendly staff
Jon . 2024-08-28
MORE AT Google
Ordered 2 Grimace shakes as this was the only one showing they had them available, got sent 2 waters instead. Rang store and they said they don’t do milkshakes until 11 which is bull cos we have ordered milkshakes before then for the kids. Yet they still took the order and didn’t cancel! Not happy at all!!
Bethany . 2024-08-28
MORE AT Just Eat
Think driver took 2 deliveries went in wrong direction foods freezing
Nathan . 2024-08-26
MORE AT Just Eat
The food was not suitable to fill a grown adult the Patti and bun were extremely small and the meagre portion of fries was pitiful the price was extremely expensive for what you got go ing to start going to Burger King where you get large full buns which are bigger and better
mark connolly . 2024-08-26
MORE AT Google
order was never received and the worker on the other side of the phone refused to give me a refund let along try to listen to me. terrible service would not recommend
danny . 2024-08-24
MORE AT Just Eat
No milk shakes or ice cream much to the annoyance of two 8 year old boys.
Joe Moss . 2024-08-24
MORE AT Google
You cantvreallt expect much from a McDonald's but they seems to mess my orders up sometimes so it's annoying
Jake Keeton . 2024-08-23
MORE AT Google
Wrong food was given and there was half fries and half a large coke
Will . 2024-08-23
MORE AT Just Eat
ordered from here gave me the complete wrong order missing 3/4 of my items absolute joke
Douglas . 2024-08-22
MORE AT Just Eat
ONCE AGAIN DRINKS MISSING FROM ORDER !!!!
Andy . 2024-08-21
MORE AT Just Eat
Absolute waste of money, multiple items missing once again !!! no refund given !!!
Andy . 2024-08-21
MORE AT Just Eat
food was left on my doorstep like a bottle of milk. driver didn't give me a chance to answer the door.
simon . 2024-08-20
MORE AT Just Eat
Double burger missing and 20 nuggets. Nearly £15 worth of food missing. Not impressed
Olivia . 2024-08-19
MORE AT Just Eat
No order was delivered not happy at all
Eve . 2024-08-19
MORE AT Just Eat
Fantastic delivery, decent food 👍
Alex . 2024-08-18
MORE AT Just Eat
Very efficient even though busy. Very clean.
david dearing . 2024-08-17
MORE AT Google
Double big macs back on Geeeet upppp!
Steven Richardson . 2024-08-16
MORE AT Google
Good availability of menu and a clean restaurant. I managed to order a frappe today and it was presented as the picture. So a good visit to this restaurant
Debbie . 2024-08-16
MORE AT Google
Very clean and tidy environment with very polite staff
Bryan Smith . 2024-08-15
MORE AT Google
the tea was half full and Luke warm.
sam . 2024-08-13
MORE AT Just Eat
Great place if you like waiting 20 minutes and still get given the wrong food.
Scott Carlisle . 2024-08-12
MORE AT Google
We often in this macdonalds it's always spotless when Andrew is on like last night I commented on he's friendly attitude he is a hard worker. Credit when it's due ..thank you Andrew
Angie Streets . 2024-08-10
MORE AT Google
Cold as usual, but very burgery.
Trevor Hindle . 2024-08-10
MORE AT Google
The date is 07..08...24 I would just like to thank the manager of moor farm just before 11pm ....I was getting my daughter a order whom has just has surgery ...he knew I was in a rush and made the wrong order as I was stressed ...he helped and assisted me to get my order right he was fabtastic and would just like to thank him very much .
Janice Topping . 2024-08-08
MORE AT Google
ordered after a 7 hour drive at 4 in the morning. burger was freezing cold and chips were stale. don’t recommend
dhsbdhd djdjdj . 2024-08-08
MORE AT Google
2( minutes for a mayo chicken & 4 nuggets only 4 other customers in the store manager wasn’t caring how slow they were using the drive thru is busy as an excuse Food was stone cold. Its managers like this manager that lets the team down god I’m embarrassed working at McDonald’s when there’s guys like this running a piss up.
Shane Stephen son . 2024-08-07
MORE AT Google
Initially when I put the order in, the time estimated for arrival was 01:15 and I don't know how or why it takes an extra hour and 30 mins to get delivery despite when I only live 2 miles away
Karl . 2024-08-04
MORE AT Just Eat
My drink was spilled and the hamburger was just an empty box
Dawn . 2024-08-03
MORE AT Just Eat
diding even get all our order it's joke
Jill . 2024-07-31
MORE AT Just Eat
the drive not called me 15 minutes before he delivered I hat to talk in to where I lived because he could not read the map remain he did finally get here I was told to come out and get to my food I told him no I am disabled and I have my beautiful to me when they bought in some let them into the building who was going out reported to me open the bag made me take it out the bag didn't say anything at all and just turned and walked away very bad service not happy with it never had a problem B4 how
David . 2024-07-31
MORE AT Just Eat
Waited 25 minutes for food only to go up and ask for it and it to be cold with no apology for delay. Watched cars go through the drive through and deliveroo pick ups come and go while my order sat there. You'd think they'd prioritise the customer that are sitting in.
Anna Hastie . 2024-07-30
MORE AT Google
Stopped here after giving my friend a lift home, Food tasted off but the staff seemed very nice
Jack Kendall (IceTurtle92) . 2024-07-29
MORE AT Google
Delivery was shocking late even tho it said that the delivery man was waiting at the counter for order for ages still waited until 12.45 am the the food was cold I had to run out and stop the delivery driver as he was going to drive off with my order after not even knocking I will not be ordering again late at night as the delivery time is shocking I had to cancel one order because the time kept getting longer and longer why say you can offer good service but can offer this late at night ??
Tonya . 2024-07-27
MORE AT Just Eat
Couldn't get moved for delivery drivers who were ignorantly barging past actual customers and took up most of the resteraunt. It was a awful stressful atmosphere and the food tasted like it had sat out all night. Terrible
gav massi . 2024-07-27
MORE AT Google
paid for a triple cheese burger no dill pickles. got cheese burger with no onions, mustard or sauce. also ordered cheese burger got cheese burger with no onions or sauce. burgers were cold too
christine . 2024-07-27
MORE AT Just Eat
I ordered ketchup nearly every order I've done and they never came
Krzysztof . 2024-07-27
MORE AT Just Eat
Received the 4 burgers got 0 FRIES, very unhappy
Robert . 2024-07-25
MORE AT Just Eat
No straws,no tomatoes sauce and chilli sauce when I put no chilli sauce
Abi . 2024-07-24
MORE AT Just Eat
Ordered food,when it arrived it was mostly cold,3 items were missing, contacted local restaurant and was told by a very young sounding manager that they couldn't help and to contact app, despite app saying would be 6 to 12 hours for a responce. Absolutely shocking service,taking payment for items not sent! Will not be using them again!
Suzanne Burbidge . 2024-07-24
MORE AT Google
There is two lots of chips missing from the order
Kaylee . 2024-07-24
MORE AT Just Eat
No drinks with the meals, we ordered 1 large coke, 1 bottle of water and 1 small Diet Coke, instead we received 1 large and 1 small milkshake? Also paid for 2 garlic mayo which is missing
Chloe . 2024-07-24
MORE AT Just Eat
They forgot our dips!!!! Dips make the order
Mark . 2024-07-24
MORE AT Just Eat
Restaurant at fault. Given 2 Sweet curry dips with 20 chicken nuggets sharebox, Ordered 2x Sweet n Sour, 2x Barbecue. Silly mistake from mcdonalds.
Jamie . 2024-07-24
MORE AT Just Eat
Every single time we order from this location there are burgers or fries missing. They need to either retrain or sack their entire staff. We've complained so many times they think WE are lying now. Just theft at this point, do yourself a favour and just go to a different place. KFC in Killingworth is decent.
Kevan Blakey . 2024-07-23
MORE AT Google
coke was upside down in the bag so i couldnt even drink it
thomas . 2024-07-23
MORE AT Just Eat
Food was cold like it had been sat there for an hour and driver had spilt our drinks
Mason . 2024-07-23
MORE AT Just Eat
We eat from there quite often as it's an autistic safe food. Every single time we order for delivery, there is something missing from the order. Not just small items—whole burgers are often missing. In the latest order, a Big Mac from a large Big Mac meal was missing, and the meal was stuffed into a small bag, which should be a giveaway. This has to be on purpose; there's no way you handle the same food day-in, day-out without realising something is missing. In the past month, this has happened on six occasions. The whole point of McDonald's is consistency, not to be consistently disappointing.
Pioneer07602798695 . 2024-07-23
MORE AT TripAdvisor
We spent £20 at this drive through origionally the workers were friendly however they did NOT give us the chips or dips this ruined the food out food was cold and despite the fact they were appologetic the rest was ruined and cold.NOT up too par.
Zac Henderson . 2024-07-22
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Normally spot on but really disappointed with tonight's order, parmo was just chicken with a bit cheese on top and smelt weird couldn't eat it and my son said the chicken in his hungry box was soggy and horrible!
347 Opinions
The food tonight was awful we ended up putting it in the bin it was that bad , this is not the first time as it happens quite often , don’t think I will be going back , may as well throw your money in the bin
100 Opinions
Super super friendly, my blind daughter collected a family meal, the owner offered to carry it for her to my car, so polite. The food was outstanding good, portions brilliant for the price. The pizza was THE best I ever had in Hexham. Fluffy dough, nice thin base with plenty toppings. Just fantastic. This will be our regular take away for sure. Don’t bother with others, in my opinion. Thank you for the nice treatment of my daughter and for a wonderful meal.🙏👍🍔🥗🍕🌯🍟