Pizza Italia in Carlisle

Food took over an hour to arrive. Phoned the shop multiple times who said it would be coming soon. When it finally came the shop only delivered half the order! Shop offered a refund which never arrived! I won't stop telling people to avoid them

Why is the TV set up for customers but they show Turkish? Things.

Avoid at all costs, delivery was over an hour late and items missing off the order (which we were told was going to be delivered to us if the driver still had them, they were probably never sent out in the first place) my husbands pizza was hard on the bottom and my sons chicken wings were slimy and mushy.

Food is somewhat edible after a night out. Hard to eat when sober Really greasy and average Service is great with how quick and friendly they are.

Honestly, the food was awful. I would prefer a refund if possible. Wasn’t nice at all.

Donner meat covering my order that didn't contain Donner ema

Ordered numerous times and always been perfect the past 2 del have been horrific, should of not ordered after the 1st bad del, missing pizza, told del driver who was so rude, and staff on phone exactly the same, just ordered and got topping I never asked for cold uncut pizza, think they have either changed owners or staff but 1 star is too much for this place now, cold, mushy pizza, with minimal toppings a 5 year could do better, don't waste your money

The food was cold . Asked for spaghetti and got penne. Didn’t have ham and mushroom pasta so got Chicken and bacon pasta dish. Had 2 bits of chicken and no bacon. Bland. Pizza was cold and chips so hard they were binned

wrong food delivered phoned delivery driver back to inform him about it. 1hour 30mins later no response.. I would not recommend this restaurant.

My food has been swiped as delivered but I can assure you nothing has arrived. Livid does not accurately depict my anger right now!

Absolutely disgusting food ,hollumi fries like rubber, chicken like dust, ordered kebabs came as wraps also disgusting chips that are days old won't order from here again

The food was absolutely disgusting couldn't even eat it!

wrong item sent they sent an xl chicken kebab as a wrap.

Never got what we ordered 😒 just a total absolute waste of time and money! The entire order was wrong! Did a 4 hour drive from aberdeen! Never ordering through just eat again! I really am done now because i always have issues and its just not fair!

Cold chewy pizza that arrived over an hour late

Just had my pizzas delivery left on my car and now not answering phone for me to twine

Great food and customer service

Food was really good and the driver was good as well. Many thanks.

We and my partner ordered a xl chicken and xl donner kebab and it dose not tell you if you order this one it comes in a wrap but we asked for plain and didn’t receive it and came cold

food was good and Chile sauce best had in a while service was good no complaints at all.

My food never showed up I rang them and then couldn’t hear them properly then got notification saying delivered

burger was vile been trying to find out how to get a refund cause i orderd of browers not app i am finding it difficulte can u help me please

ordered 2 pizzas 1 wrap and 2 slushes and 1 of the slushes came with 2 huge daddy long leg spiders in the bottom and my girlfriend had only noticed after she had almost finished hers. wont be going here ever again.

2 daddy long leg spiders in 1 one of the slushes

Food tasted good, nothing bad to say

Great service and driver was a delight!

gave the wrong order and completely different stuff from what we ordered.

Don’t order with these people. They say they delivered it but don’t. I had an order worth ££22, and they say they delivered it but they didn’t. Weren’t prepared to rectify the problem. Lost my money and my order. Disgrace!!!!

i was pleasantly surprised by the service from pizza italia carlisle , no one delivers here really . but Pizza Italia Carlisle cumbria . delivered spot , not cheap but worth it great food .05.04.24 update , Another excellent meal delivered out into the sticks . good value for money . excellent service ..

Fantastic food made fresh in front of me.

Disappointed with the quality of the pizza's & chips and didn't receive the garlic bread I ordered. Would not order again.

Food great but ordered a kebab and got wrap,ordering not easy wanted garlic bread and cheese had to add something on it to get it ordered,whole ordering system not good for this restaurant

Delivery driver was very rude and just left my food on the floor at the wrong door and would not tell me where the food was and tried walking away several times the food was nice as always but the drivers attitude was lazy and disrespectful and disgusting

pizza tasted funny, chips was cold and reheated

tasty food delivered on time. tipped driver everyone happy 🙂

Absolutely disgusting the pizza was burnt won’t be ordering from here again

Bone fragment filled burgers, stale fries, and mediocre pizza.

It was overcooked and rubbery and cold . I don’t think I’ll be eating that again!

food came freezing cold order was totally wrong driver nocked on the door left outside and was back in car and away within seconds of knocking on door

Burgers were unfortunately filled with small bits of bone, nearly chipping my teeth. Fries were also stale. Pizza was okay.

got the order wrong, missed out items and ultimately ruined breakfast as two of the items missing where for one us specifically.

Best donner in town wouldnt go anywere else for it n cracking bunch keep up the good work guys ⭐️⭐️⭐️⭐️⭐️

First time. And hopefully won't be the last. Food was beautiful and good size portions.

Great food, comes on time and it’s hot!

Great chicken wrap and chips! No complaints at all, chips not soggy and the chicken was cooked amazingly!

Missing items but we’re brought rather quickly

Can't order pizza without adding at least one extra. When pizza came it only had the extra. Ordered spicy feast had no beef, pepperoni or jalapeño. Only had chicken which I'd only added coz wouldn't let me proceed without adding something. Ordered donner kebab, got a wrap, can only add one item of salad to the wrap/kebab.. Ordered diet coca cola got diet Pepsi not the same. Food was hot and delivered early.

We’re my food it’s not here and it says it is

Delivered on time and food still hot all the way to CA8

The pizza was really tasty and was not greasy at all and the chicken kebab was grilled to perfection! New fav takeaway!

driver forgot to give me some of my order

Food was salty and order was wrong

Found a full glove of garlic in donor wrap

One star is more than needed paid for food, not delivered and now not answering the phone. Scam! Do not waste your money

Great food delivered quickly and hot!!

İyi akşamlar! Good place for amazing food! Friendly staff and always feel welcome, chicken burgers are the best! Can’t get enough of them! Keep up the good work! 😌😊

i was pleasantly surprised by the service from pizza italia carlisle , no one delivers here really . but Pizza Italia Carlisle cumbria . delivered spot , not cheap but worth it great food .

Food tasted ok. Can’t order a pizza without paying for a extra topping and you don’t get much topping. £10 delivery was a bit much but just before food was due they called and told me I had to give the delivery driver a additional £5 or they would just cancel my order kinda had to choice to agree as it was late and I have 4 young kids who were hungry after a long drive.

Foods sounds an delivery was good to

Gladly giving one gold star to Pizza Italia, because as a last resort it was better than a pot noodle. Truly bad food ordered through Just Eat, but gotta admire the audacity of the delivery driver asking for an extra fiver when he arrived with the order. Particularly liked the option to select a single salad item to accompany my cremated parm. Opted for the white cabbage, which was soggy enough to balance the dryness of the chicken. On second thoughts, I should've stuck with the Bombay Bad Boy.

Got a large mixed kebab and it was amazing... Best in Carlisle

Gourmet box 🤣 no seasoning on fries, rock hard rubbish standard pitta, cold kebab meat, a few pieces of chicken and lamb and that was it. Your basically paying £18 for awful donner meat and chips. This place hasn't got a clue about food or taste. All about the money. Never again

Absolutely disgusting. Missed stuff off order Rude on phone when rang to check order Pizza base was like a biscuit.

So much food could not eat all in one go but tasty and well priced

I did try almost all the takeaways in Carlisle finally I did try pizza Italy, it’s the best. 3th delivery now all on time and food is so delicious. Special gourmet box, sooooo yummy THANK YOU guys

I normally order off pizza Italia no problems but I think they have gone down on there normal standards I have never had a problem but ordered few times no problem but as of tonight I have ordered a couple of wraps both arrived but unfortunately my tikka wrap was stone cold and my mates was not hot in my view we phoned up spoke too manager who said they were freshly made no way she was very rude if I was honest trying too say i must be wrong I told her they were cold but too be fair after minutes arguing she said if I gave bk the old wraps she would send two more fair enough I thought so went ahead it took bout 25 minutes for second lot of wraps too arrive they were very hot thought great hot food only too find yes she had replaced the wraps fine but i realised after eating the salad was also hot too be fair salad should not be boiling hot I realised she had only gone and put it into the microwave very disappointed with this as normally I would recommend so disappointed… and this is a review as too this is how pizza italia work and guess what pizza italia have gone and done cause I left this review they have basically gone and blocked all payments off me any orders apparently won't go through how petty are pizza italia it is a free world freedom of opinions and speach I was willing too let things go gave them a try again as every takeaway makes mistakes when busy but no my order was declined and I payed on card I am waiting on a refund and am in talks with foodhub as too getting my money back I was willing too forgive and forget how petty they are the lady on phone again said she chooses who she delivers too and who she does and not very petty lady has a total attitude problem I have also told foodhub that I will be submitting this second review gosh people BE WARNED with this takeaway if you have to leave a review you may be blocked from ordering too just BE WARNED petty women power trip I have the rite too complain and won't be silent sorry ... OMG I CANT BELIEVE my mate ordered a takeaway from pizza italia but guess what he complained about food being cold and waiting ages for delivery when he complained they took food back and got re delivery and gave cold food back as too being cold again guys his new order has been put into microwave salad was hot and soggy just be aware as now they have now blocked my friend from ordering from them just because of the reviews he now blocked shame on you pizza italia I'm putting this here cause he couldn't or knew how too post a review pls be warned Carlisle they are blocking people as too reviews shame on you pizza italia pls expect different options and views and not block ppl for there reviews and opinions it's free speach too have opinions and views ....🙏🙏🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

Best mix salad in town when I order a take away this is what I order fresh salad every time and comes with a 9" garlic bread and a pot of homemade coleslaw excellent service to and very polite on the phone 5* rateing from me

Items missed off order. Sauce. Salad. Extra cheese.. At one pound extra. No cheese to begin with!! What actually did arrive was purely fit for the bin. All at the cost of 21 quid.

Ordered delivery to CA4 direct from Pizza Italia's website, food arrived hot and exactly as expected, very happy.

Terrible placed an order says unsuccessful and now they aren't picking up 😡😡😡😡

Ordered medium chicken and a large Donna kebab. Also 2 chilli sauces, white and red cabbage and onions. Didn't receive any sauces, onion or cabbage, red or white!!

Always my favorite place to order, Always friendly delivery Food arrives hot and Always on time or before. Affordable and tasty. Can't fault one thing ever when I order. Incredible takeaway.

Ordered a chicken Salad and specifically asked for no red or white cabbage.. Came full of the stuff.. Couldn't eat it the pickled stuff so was an entire waste.. Specifically asked for Frijj chocolate milkshake which is more expensive than the Yazoo, to be sent a Yazoo.. Awful!

👌👌👌 the kebab was unreal, definitely the nicest and best kebab in Carlisle

Are you closed tonight as tryed calling a few times?

Never bring all the items, they went to get a missing pizza they couldn’t ignore and sent the wrong one, still waiting on the right pizza … ile wait … it won’t turn up

Great Food . Delivery Quick and Friendly service Thanku Fi & Glen x

Burgers are better than McDonald's

3 ordererd for 3 lads 1 tikka 1mixed 1 King donner All were spot on I had king donner as big as ur arm Good value. With a nice friendly lady on the phone Good job I'll be ordering next time I'm on nights thank you

Amazing! Had a delivery (in the am-ish on a Friday so you can imagine how busy it'd be!) They were very accommodating in terms of what I wanted and they were all so polite given the time of night. Piping hot delicious food, listening to what you wanted, A* brilliant :)

Couldn't be more upset. Waited over an hour and 30 mins and when I complain I get threatened by NATALIE who says my full address and name to me and insinuates something is going to happen to my property. So bad it to the point of where I had to call the police. Honestly one of the worst experiences of my life. Stay away if you value your safety 😡😡😡

Thankyou for restoring my faith in the takeaway industry. Have had some pretty naff foods partially warm, not all part of orders there, taking much longer than anticipated but no you deffo have my vote. Tasty and hot and delivered with a smile off the delivery lady. Thanks again in the words of Arnie...i'l be back 100%

Absolutely vile the pizza was undercooked and soggy and it looked like a blind man had cut the pizza with a blunt spoon!

Used to actually love this place.. order food like this now& then for it to come over an hour late and freezing.. thanks very much! 👍 will not be ringing back!.

Ordered a pizza, took about an hour of waiting when I decided to cancel since nobody would be home for when it eventually got here. Got yelled at over the phone for my cancellation. Bad customer service.

waited a long time for it to arrive and then had to cancel because wasnt going to be in the house and got yelled at down the phone bad customer service

Najlepsze miejsce w Carlisle jeśli chodzi o szybkie jedzenko. Solidna szybka obsługa, miejsce godne polecenia.

The worst pizza ans doner meat I ever had! Me ad my daughter has food poison after the ,,food " . I would avoid this place!

Very tasty food and good value for what yiu get too. Genuinely better than most takeaways I've been to before for a pizza and chicken kebab wrap

Food was burnt, the only flavour I could taste was salt I couldn’t tell apart the pizza from the garlic bread it tasted all the same. It took ages to be delivered and was cold!

Only nipped in for a burger. Was alright, would go back

Ordered a 12 inch mushroom pizza and some chips from these guys on Friday night. Chips were wet and stone cold but let’s talk about the pizza. I’m not sure what sort of cheese they use but I’m fairly sure it’s abnormal! Weird greasy cap and creamy sauce like underneath! It’s not nice guys and about as Italian as I am! The whole thing was barely warm too, clearly sending drivers out with loads of orders regardless of keeping them warm! Poor excuse for a pizza takeaway! And it wasn’t 12inches. Wouldn’t waste your hard earned cash here they clearly don’t care.

Took over 2 hours to deliver my order then sent half it. Rang back up the shop for the rest of the order and they said they would send it out... but nothing had arrived tried to call again no answer? Ignoring phone calls seems very unprofessional! do not reccomend!!!

Don’t go if your sober, you’ll realise how bad it is. However it is cheap

Absolutley disguising two pizzas ordered no delivery an hour and 15 minutes later called up was apparently on its way and wouldn’t be long .. two hours later ... still no sign called again and it’s closed ! Furious all was paid for and not cheap either !

Trash, just absolute trash. Inedible, cold, late and wrong as if it’d just been sat in a hot car for a while. Never again.

I think it's absolutely excellent the food is beautiful and prepared and I would recommend this to anybody

Half the topping missing, never include the salad even when it's specifically in the notes. Used to be okay if I phoned up to make sure but it should not be a necessity in the days of online ordering. Best parmos in town when they could be bothered. They haven't been bothered for a long time now.

disgrace would rarther starve than order from this dump

Chicken was tender and so tasty,the lamb was so good crispy outside and tender in the middle with fresh salad and garlic and a mint yogurt ☺️☺️Really good job