Papa John's Pizza in Carlisle

Super fast delivery, best pizza in Carlisle but best when offers are on

Having had a good experience before and with the England game on we ordered pizza expecting it to take hours to arrive, however the food delivery was very quick (within 30 minutes) pizza was piping hot and correct order. Outstanding by Papa Johns 👍

Ordered here three time. No problems at all the first 2 and was very happy with my food. The third time was a disaster. One of the staff was very accusatory saying they have had problems with my address 3 times and this wasn’t the case as the last two pizzas were delivered with no problems. Accused me of not answering my door when the last two times the buzzer was rang with no problems. Said they were going to make a new pizza after an mis-delivery but when the pizza arrived it was cold and chewy. Forgot a bottle of orange on the order also, which had to be delivered 15mins after the pizza was delivered. Disgusting customer service after I was very happy the first two times

We usually go dominos (pure convenience for parking) but papa johns had a half and half deal with free delivery and it was outstanding. Not only do dominos not do the half and half pizza (2 different choices of toppings on each half of the pizza) but the pizza itself was outstanding. Delivered hot, amazing crunchy crust with soft pillowy dough inside but the toppings were rich and piping hot. We won’t be going dominos from now on, papa johns pizza are just better.

Ordered a American Hot pizza to collect. Was part of the deals they had on. Pizza lot bigger than expected for the price I paid. Was well cooked and very tasty. Great dough base. Not a fan of their garlic and herb dip though, nowhere near as nice as Dominos. Great Value

Ordered our pizza in shop, staff very friendly & we watched our pizza being made by a new member of staff. He was being guided well by other staff members & our was perfectly hot & delicious!

I find the crust and base of the pizzas better Best eaten hot 😃

Everything cold! Cold chicken wings. Cold pizza, cold jalepino bites. Payed over £30. Normally get from pizza base and it arrives red hot and it's just located round the corner. Not good enough! Will not use again!!!

Food was great. Driver was friendly. Didn't rate for atmosphere as I has a delivery...

I got two pizzas one nduja and only it was pepperoni with chilli flakes and nduja is different to pepperoni altogether hardly no topins I got the steak and cheese pizza what a joke it was basically just a margarita pizza with the smallest bits of steak iv seen I don't even think it was steak it was shriveled up and the pieces you got was a size of my little finger nail both pizza was tasteless and over priced Iceland was better and more toppings on and that is a pound frozen pizza that's how bad the worst pizza iv ever had all these american pizza chains are a joke nothing special showing Americans food chains right up probably not even papa johns ingredients just using its name show up stop ruin all these american food chains for people and use the original recipes get a grip papa Carlisle disgusting yak

Good service with my delivery. The pizza that I ordered was a garlic base with chicken and cheese, and it was rank. The cheese was absolutely disgusting and the whole pizza smelt funny. The chicken was like plastic and was basically hanging off the pizza. If I come back here I'm getting something with tomato even tho I don't trust this place.

Nice food when they actually send you what you order. There's always something missing from the order.

The best pizza"s you can buy, excellent quality and taste, I wouldn"t go any where else

Food arrived late and cold, phoned store was told that I was lyin, won’t order again

Food arrived late and cold, phoned up and said I was lying and the pizza was hot. Won’t be ordering again from here

Decent pizza. Disappointing service.

Lovely juvely, but getting very expensive :-(

Eventually arrived after over an hour but was stone cold. Tried the Philly cheesesteak which is my all time favourite, but was greasy and disgusting. I will never order from papa johns again. Domino’s from now on.

My first and last order. Terrible food potato tots were practically welded onto a piece of tinfoil, Pizza crust was flakey Pizza chef must of stood a mile away from pizza when putting toppings on, And don't get me started on the cinnamon less cinnamon twists, should of just called them dough balls with a drizzle of something that looked like pva glue on. Save your money and stay away 🙂

First visit, dominoes won't accept cash, well, their loss in more ways than one. Got a better deal here and a much better pizza too

Consistently good pizzas. Bit of a pain that there's nowhere to park when collecting, but for the most part we get it delivered anyway.

Cold pizza and dis interest in retaining my custom. Really unimpressed by the product and experience--before-during and after. I was a new customer to here and ordered a pizza on Sat 05th Dec at 7.20pm. Funnily although their funky online system told me it had already been delivered for me to enjoy, I actually received the pizza and 2 sides at 8.43pm. Guess what it was cold. I had 1 slice and binned it..I had been starving however wish I had went to a competitor instead. 1 Hour 20 mins for delivery --really not impressed!! I was then sent a feedback survey within which I promptly placed my 1st and what will be only experience of this place. I would have expected both an apology and also a refund or voucher to reflect the waste of my money and the 3rd rate experience but zero--i do get emails telling me all about fantastic fundraising but clearly they are fine with shocking service. On that basis It will be the first and last time I use Papa Johns Carlisle

Great service. Great pizza. Great service but pricey as compared to other pizzas.

Better than Domino's in my opinion, the deals are better too. 2 large pizzas with sides for £24. And PJs offer buffalo sauce which is the nicest sauce on the planet.

Always quick service and nice pizza not keen on the sides though

Ordered a delivery online and when I had been waiting over an hour I called up and they said they thought it was for collection and it had been sitting out for ages. They did not phone me to ask if I was coming, they did nothing. I asked for them to send a new order and they said they would not but would send the cold order out when a driver was available. Disgusted. They did not give a refund for the mistake.

These guys are great, order them direct. Just got mine, i ordered with a few complicated differences in toppings and they nailed it :) lovely lass who delivered it, only took 15 mins. Perfect! 5* plus

Great pizzas good service. All way get the order right.

We had 2 pizzas and the big cookie. Fabulous 😍

Dreadful service. Pizza never arrived. Phoned twice and told us they'd rung the buzzer...we don't have a buzzer. Pizza never arrived. No refund offered. STAY AWAY. Appaling staff attitude. Will never use the company again.

Excellent. Everything about this place is so far above Domino's it is amazing. The pizza had toppings (anchovies, red chillies, spicy beef) that I could taste, for a start. The base was spot on and the sauce...Amarillo chilli...was fantastic. Now then, Cauliflower Wings. Probably the best things I've ever had from a pizza place. Then there's the Special Garlic Sauce. Blimey! I could have it on anything...chips, toast, sarnies, trifle, Smarties...and I'd order it in pint-form in a boozer. Excellent, including the delivery girl who was brilliant and helpful.

We bought the same pizza here for years and just dropped back in prob 6-12 months since we last ate there, It was an extra large pizza, basically about at least three inches in on most slices had no topping at all, the ingredients and flavours weren’t quite right, it just didn’t taste like a papa johns pizza. It all shame because it use different to be great but I think the ownership changed, so it’s either that or papas johns ingredients and recipes have had a downgrade.

Ordered a Hawaiian and Cheese and Bacon tater tots and both were lovely! Everything arrived hot and quick, staff are great and excellent service! Pay the little extra and get the stuffed crust, it's lush :)

Ordered pizza at 535 came at 730 burnt rang to tell them the problem for them to say they will send fresh out time 841 still waiting total joke never again disgusting no refund no good will gesture nothing

Terrible service. Not delivered what we ordered and when we called were given lots of attitude and they did not believe us at all. We then went to the shop with the incorrect pizza and were told that there was nothing wrong with the order, even when shown our email receipt. We then had to argue with them about the order and how we didn't want what they had sent us until they eventually offered to give us £10 back, which was less than what we had spent on the pizza that we didn't end up getting, so overall out of pocket. Staff had a bad attitude and did not take our complaint seriously.

Nice staff. Fast and good pizza.

Not really a big pizza lover but the quality of the base and topping were top draw, never enjoyed a pizza so much.

Really did not enjoy my experience of ordering Papa Johns tonight. Was a long wait for my food and the pizza was very dry and they didn’t even put all the toppings on that I had requested. I’m so annoyed with how bad it was. I ended up throwing half the pizza away. So disappointed

Tried calling all night for a takeaway of my favourite pizza. Was unable to get through to anyone to order a pizza

Food hot and fresh delivered in time can't Complain Carlisle...

First time I've left a one star review. Had a take out from this place whisktndoingnan last to coast cycle ride. Both me and my friend woke up the following morning (last Saturday) with proper dodgy bellies...not what you need when doing the coast to coast. Called them up to inform them and see what their customer service was like.....the employee there was helpful but couldn't do anything. The manager/ supervisor didn't really care and justnreallynfobbed me off with general BS. AVOID THIS PLACE.

Cold dried out pizza delivered. Wedges wet and soggy. Never again, try somewhere (anywhere!) else first.

Pizza arrived cold and dried out. Wedges cold and soggy. Terrible experience, never again. Try somewhere (anywhere) else first.

Not a bad pizza but was expecting it being better than it actually was

Pizza was ok but service a bit slow from order to being ready

Took an hour to arrive and was stone cold when it did

This is the first time I've ever tried papa John's and I wasnt disappointed. I ordered a large pizza and some chicken poppers which arrived very quickly. The food was hot and tasted great. Also managed to use a promo code which made the price easier to bear

I like the pizza here better than pizza hut and probably Domino's. Not better than casa Romanas

Great Pizza and the wait wasn't too long.

We ordered last night from this place. Told a 45 minute wait but well over an hour when our cold pizza arrived. They"d obviously cooked the pizzas when ordered and left them standing while waiting for a driver! Totally mismanaged - we will never use them again.

Traditional pizza shop reasonably priced

A couple of excellent pizzas arrived at our hotel on a busy Friday night, only 30 minutes after ordering online. Piping hot, delicious, and decent value. Friendly and helpful driver. One of the best PJ's I've ever had.

Paid too much .Not advised of deal .Only customer in shop .Waited for an hr for two pizzas Disappointed

Stood there for 20 minutes, didn't get served even asking/letting them know I was interested in ordering

Best pizzas around, just a shame have to travel for them, would be great if workington had 1

It only got a 4 star and not 5 as it is more expensive than other places. But it is better quality and flavour. Love the dough. Better than others. Not greasy at all.

Like chewing on a magical cheese bouncy castle

Lost me BBQ sauce. Could've been my fault you can never tell. Disproportionate topping ratio. Enjoyed thoroughly

Your pizzas are so good it be feelin like my teeth be trampolinin through a cheese flavoured paradise. Your prices and garlic dip are nothing short of ceremoniously dreadful. Word.

Good but slow service. Great pizza.

Just not as good as dominos or Pizza Hut xox

Handy for quick picking-up in Warwick Rd when we ring the order in advance, using the loyalty vouchers too. Very tasty, always

We used to order our pizzas from Dominoes until we tasted Papa Johns, there is such a vast range of pizza toppings, bases, sides and deserts and they are always delivered on time.

Quite simply the most delicious and piping hot pizza I've had in a long while, what is not to like!!!

Well I sneaked off here for a small pizza and really enjoyed it. The base tasted good and fresh (not like some other near by pizza places). Will be back.

Buen servicio a domicilio. Gran sabor!

No disputing the food is good from here, but why do they continually ruin the experience with unrealistic timescales? Last night I ordered on line at 1906 and was advised pizza would be ready to collect at 1921, got there at 1930 and was told they had not even started making them. Manager assured me they'd be ready without fail at 1945 so went for a pint. Back at the stated time and had to wait ten minutes more. Every time I order from here it's the same!!!! If the online order system had said ready in 50 minutes I would have been ok with that and not had to hang around for 25 minutes.

Food was okay, brownies was delicious and also plentyful. Very well priced for what you get. Brilliant service.

Ordered food on line, good discounts vouchers offered, both the pizza and chicken side dishes very good.

Special deals if regular, although nett price is the normal 'going rate'; ring and collect. When first registering with them online, we were annoyed at the automatic registering with a monthly-sub 'discount club', but cancelled it OK

I've reviewed this place before, and as ever, the pizza and starters we had last night were great, but thought I'd leave another review because the delivery driver was lovely. When he arrived he apologised for being late....we'd ordered it for half 7, and if anything it was a couple of minutes early. Him and my other half had a bit of a chat about how he was probably so busy because of the England/Scotland football. Great service, we will no doubt be ordering again.

Not the best pizza i have had but not the worst , ordered on line and it was ready when i arrived , service friendly

Had a few deliveries from here recently June/July/August and the food's always good whether it be pizzas or starter items - garlic bread, chicken wings/bites. Has always been delivered on time (if we've specified one) or quickly if we've gone for asap! I imagine we'll be using it again in the future.

Amazing pizza!!!!!! Fresh tasty and value for money with some very good online deals too ! Highly recommend papa johns. Best I've had

Been here a few times lately. Owner Richard more than happy to serve me exactly what I fancy and very reasonably priced too. Not tried anywhere else yet. It isnt broken so I wont be fixing it

Without doubt The best pizzas around. Easy to order on the website, great efficient prompt delivery and loads of good offers!

We often order from Papa as they always have a 50% off offer on their website.

We ordered pizzas from here & were told 45 mins to an hour & they arrived within that time. Pizzas were hot & fresh. Enjoyed by all.Would go back again.

Ordered a family pizza meal for delivery, was advised of a 45 minute wait which although disappointing we decided to live with, after an hour we rang to ask when they would be arriving, only to be told that they were ready for collection!

The basic menu is amongst the higher end of the pizza take ways but beware of asking for anything extra .

Had home delivery for 4 ...pizzas, ribs, bacon cheese sticks very tasty more that enough for 4 prompt delivery very good prices prices........