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4.5

Based on 119 opinions finded in 3 websites

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Nº 385 in 1137 in York

Nº 10 of 37 Fast food in York

CUSTOMERS TALK ABOUT DISHES WITH..pizza

comment_iconOpinions

I’ve ordered from here a few times now and sam is really polite and helpful when it comes to what I ask for. Would definitely ask for Sam when going into the store because he knows what he’s doing and is very helpful.

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Maddy Scruton . 2024-12-01

MORE AT Google

late cold driver never wanted delivery code

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WENDY . 2024-11-29

MORE AT Just Eat

I wot you let me know sam not bad at this jobs not happing price

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mark richardson . 2024-11-29

MORE AT Google

served by sam lovely lad really polite nothing too much trouble . really impressed by him

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Jill atkinson . 2024-11-28

MORE AT Google

Ordered food and Sam helped me choose the best deal for what I was getting and it was all really nice food

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Nathan Franks . 2024-11-28

MORE AT Google

I only ever use this pizza hut staff are very polite and helpful especially sam he's so helpful and knows exactly what I want can't reccomend them enough never have to wait he always has my pizza ready to collect wen I arrive and always smiles top service

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Mandy MaKenna . 2024-11-27

MORE AT Google

I ordered a pizza for collection, made in good time, had a wonderful chat with the cashier Sam. He made my visit to the shop will be coming in again. 9/11 rating (I didn’t enjoy my pizza due to me trying a new pizza)

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Dean Venables . 2024-11-27

MORE AT Google

Sam really helped me choose deals that suited me. Thank you so much

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Anita Barrett . 2024-11-20

MORE AT Google

Lovely customer service by the woman and man at front counter

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Brooklyn Lee . 2024-11-08

MORE AT Google

Great experience ! The delivery was quick, the food arrived hot and fresh, and the pizza was delicious. Highly recommended!

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Ayoub Haida . 2024-11-04

MORE AT Google

We popped in for some pizza, and was greeted by a really, friendly, helpful man called Sam, I have a milk allergy and he showed me how to use the matrix sheet, I used it well and my food was delicious.

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Jenny Farah . 2024-11-02

MORE AT Google

It’s really a good and professional service Good quality

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khadija bouheta . 2024-10-31

MORE AT Google

Strongly recommended pizza hut , good quality

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OTM BHZ . 2024-10-31

MORE AT Google

Without doubt the best pizza in york, the service was amazing, friendly . The food was excellent and was quick i highly recommend this place You'll enjoy it!!

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Saara Fadil . 2024-10-31

MORE AT Google

My whole experience was nothing short of wonderful. The customer service was exceptional, with friendly and attentive staff. I highly recommend this location for anyone seeking a delightful combination of great food and excellent service. A special thanks to Sara!

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Hajar Abouzid . 2024-10-31

MORE AT Google

Great pizza and great prices v helpful and friendly staff!!

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Rachel Addison . 2024-10-29

MORE AT Google

Good services and friendly staff. Pizza always taste nice everytime I order.

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Eniola Teniola . 2024-10-26

MORE AT Google

Sara, Yusuf and the team really helped us out with 50 pizzas for a function on Saturday night. All were made well, tasted good and were made for the tile we agreed. Top work by all in the team at Acomb. Thank you.

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Nathan Smith . 2024-10-21

MORE AT Google

Harry served me. Very fast and polite. Great service

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Sophie Mills . 2024-10-19

MORE AT Google

Paid about £10 more using just eat than if i had gone direct to pizza hut

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Nicola . 2024-10-14

MORE AT Just Eat

Very disappointed with the size of the gluten free medium size pizza on delivery. Over £20 for a pizza the same size of an average dinner plate.

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Claire Davies The Greedy Wordsmith . 2024-10-11

MORE AT Google

Deliciously hot pizza. Delivered really quick. Great service. Many 🤩

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Michaela . 2024-10-06

MORE AT Just Eat

I ordered a chicken supreme pizza from their website, easy to use and really fast delivery keeping the pizza very hot. I love how it comes loaded with cheese, their cheesy crust is one of the best. Definitely ordering again.

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Mohamed Digna . 2024-09-06

MORE AT Google

One of the tastiest pizzas I had in forever! It comes loaded with cheese and several toppings depending on your preference. And the delivery is very fast the pizza arrives boiling hot.. the staff are extremely friendly as well. I highly recommend Pizza Hut acomb!!

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Mariam Mdidat . 2024-09-04

MORE AT Google

I’m very sorry for my friend Joe

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Nicholas Farrington . 2024-09-03

MORE AT Google

Great places, Sarah is lovely, treated us with great pizza

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Joseph Simpson . 2024-09-03

MORE AT Google

Best customer service Fresh and hot food

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Sara Mdidat . 2024-08-24

MORE AT Google

Mi esposo, mi hija y mi pareja y yo fuimos a Pizza Hut después de hacer unas compras en Monks Cross. Estaba ocupado pero aún así logramos conseguir una mesa, una camarera se acercó, nos preguntó si habíamos estado antes, a lo que respondimos que no. Luego nos dijo lo que podíamos hacer después de haber pedido nuestra pizza y cualquier bebida que quisiéramos, podíamos ir al bar de ensaladas y elegir cualquier cosa que estuviera allí, luego después de tomar nuestra pizza podríamos ir a la parte de helados cualquier elección que nos gustaría poner en su helado. En general tuvimos un tiempo encantador, el ambiente era muy familiar y la camarera era muy amable y la comida era muy agradable.

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woodywoodster106 . 2024-08-02

MORE AT TripAdvisor

10/10 earlier than said which was great for hungry children!🤣

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Amy . 2024-06-29

MORE AT Just Eat

Ordered 2 large pizzas on the £10 any size deal, they delivered 2 medium pizzas and wouldn’t correct it because their glitchy app fed it through as 2 medium pizzas. I was a regular customer, from now on I’ll use domino’s

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Michael Lynch . 2024-05-01

MORE AT Google

Click and collect. Clean environment and friendly staff.

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Sean Manning . 2024-04-27

MORE AT Google

Have a clear sign on my door that says 'NO JUNK MAIL PLEASE' and you still keep on posting me your menus.

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3 D . 2024-04-08

MORE AT Google

Ordered from their website pizza was delicious and hot too had a bad experience ordering from papa johns the other night think ill stick with pizza hut now

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Karl . 2024-03-18

MORE AT Google

Great food and yusef was very helpful

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Colby Jackson Shepherd . 2024-03-04

MORE AT Google

Honestly, really bad service. My daughter loves the New York pepperoni pizza, so forces me to order from here every so often. 4 times (out of probably 6 orders) in the last year the order has been over an hour late. That obviously means the pizza is stone cold when it arrives. They never pick up the phone when you call to ask where the pizza is. They don’t respond to complaints.often get orders wrong, or leave stuff out. I had one time where the pizza was over 2 hours late, and I ended up going down there to pick it up. No refund for delivery fee. No apologies. Just moody teenagers, with no adult supervision.

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Alex Dyett . 2024-02-15

MORE AT Google

Very late and the food was cold

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Katie . 2024-02-11

MORE AT Just Eat

I always order my pizza from here. Great Quality at the best price❤️

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Edith . 2024-01-17

MORE AT Just Eat

Saying it’s been delivered when it hasn’t. No food, no one on answering the phones… dead!

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Ryan . 2023-12-26

MORE AT Just Eat

Always a good pizza...no trouble in asking for less cheese on one half of the pizza...friendly welcome 😊

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michelle howe . 2023-12-10

MORE AT Google

Really good service. Lad called Sam recommended what me and my brother got after we couldn't make our minds up. Food was great and couldnt fault it. Came out on time as well👍

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Ryan Hobman . 2023-11-30

MORE AT Google

Food never turned up even after 2 phone call saying on its way

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Paul . 2023-11-18

MORE AT Just Eat

One of the better pizza outlets

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george harbisher . 2023-09-28

MORE AT Google

Pizza was not hot and had wrong toppings

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Jacob . 2023-08-29

MORE AT Just Eat

Always been my favourite pizzas and still is, great staff and fast, delicious pizza!

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Hayden . 2023-06-16

MORE AT Google

there were three slices missing from my pizza

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Noorsaint . 2023-05-29

MORE AT Just Eat

Driver dropped drink on the floor then when I open front door dropped potato wedges on the floor Ask for refund no response from store

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john . 2023-04-30

MORE AT Just Eat

After waiting over 90 minutes for my food to arrive (this was the estimated delivery time) I had to call the restaurant who claim never to have recieved my order and they told me I could wait an hour for them to send something out. They told me to contact just eat for a refund. Absolute shambles as if a 90 minute wait wasn’t bad enough on the first place.

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Peter . 2023-04-27

MORE AT Just Eat

Close whenever they feel like it turn off online orders and do not answer the phone says it closes at 11 but no one answers at 9

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alex kemp . 2023-04-02

MORE AT Google

Lack lustre service were rang to order for collection. Upon arrival pretend never heard of me. Although I heard someone in the kitchen to the side saying he hasn’t paid over the phone so we don’t do it. This is even though I offered to pay over the phone but was told it’s okay to pay on arrival. 20 minute drive for nonsense customer service. I’ll take my custom else where

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Craig Jenkins . 2023-03-09

MORE AT Google

Ice cream and dips we had paid for missing. Pizza wasn't cut. Said delivered before food had even arrived and when it did arrive it was late.

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Rebecca . 2023-03-06

MORE AT Just Eat

Pizza was horrible, chicken pieces were really nice. Shame about that.

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Karen . 2023-02-24

MORE AT Just Eat

The pizza was terrible, swimming in grease. Very disappointing

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mrslynda . 2023-02-10

MORE AT Just Eat

i didnt get my food. Was waiting for 2hours. absolute joke

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Dan . 2023-01-13

MORE AT Just Eat

Not nice at all . Very disappointed for the price .

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Rebecca Robson . 2022-09-19

MORE AT Google

Delivery was quick and pizza was delicious! Lots of toppings and was piping hot on arrival, needed after a long walk 🍕🍕

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Hannah Seager . 2022-09-01

MORE AT Google

Terrible service food was shocking and also bits missing

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kevin . 2022-08-15

MORE AT Just Eat

Food didn’t arrive. For a £41 order! So poor

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Ewan . 2022-08-13

MORE AT Just Eat

Delivery was good. Brownie was delicious and ate that first so my ice-cream did not melt. A little disappointed with my pizza. No garlic powder on the crust and the toppings did not fill the pizza. Tasted good, but disappointed.

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Amanda Chamberlain . 2022-07-09

MORE AT Google

Driver was very polite food was delicious

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Rebecca . 2022-07-05

MORE AT Just Eat

Really disappointed tonight. Pizza was so soggy and the bottom just fell apart. Too much veg produces too much water. The cheese was not melted in parts either. I paid 18 pounds for a disgusting soggy mess. What a waste of money.

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Rachel . 2022-07-01

MORE AT Just Eat

Excellent as always and you can always trust the gluten free pizza.

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Vicky . 2022-06-03

MORE AT Just Eat

Had a few from here since my last review. Go for collection is my best advice. Delivery can taker a while and may be cold, I don't mind cold pizza but the huts are meant to be professional pizza makers they shouldn't send it cold and late.

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Lexus Sellars . 2022-05-27

MORE AT Google

Collected 2 pizzas, thought id contracted covid as they had no taste, ate half of each and threw the rest in the bin.

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Shane McC . 2022-05-24

MORE AT Google

Make sure you check your pizza is cooked before you leave. We've had a few soggy ones which we couldn't eat. Resolution team gave us some slices .. but no refund until I fought for it . We had one yesterday though that was perfect so perhaps they got the oven sorted

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Jacqui Foley . 2022-05-08

MORE AT Google

Food wasn’t good, delivery was late and the idiot delivery driver just left it at the door to get cold without even knocking, will not be ordering from Pizza Hut again

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kieran . 2022-04-13

MORE AT Just Eat

THE ORDER DIDNT TURN UP, LOST MONEY. THIS HAS NOT HAPPENED BEFORE. IM VERY UNHAPPY.

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Karen . 2022-03-31

MORE AT Just Eat

Poor survice from green at acomb , they just take phone off hook so u can’t even order , all staff just sit out side smoking 😷😷 very poor hygiene

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Gaming Videos . 2022-03-27

MORE AT Google

Late. Cold. Wrong. Will never order from here again. The food was an HOUR LATE, it was cold and it was wrong. I ordered and paid for cheesy garlic bread as a starter and standard turned up. The pizza was cold and soggy. The deliverer was grumpy too and I found him wandering about outside.

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Jon . 2022-03-15

MORE AT Just Eat

I am a regular customer but this time very disappointed. Hardly cooked dough so not very edible or enjoyable. Disappointed

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Julie . 2022-03-11

MORE AT Just Eat

Food was lovely really tasty although did think it was small portions for the price

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diane . 2022-02-23

MORE AT Just Eat

My food didn’t turn up at all and now I can’t get through to the restaurant, 0/10

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Louis . 2021-12-05

MORE AT Just Eat

Excellent pizzas, very welcoming staff, and a genuine effort to make and deliver orders as soon as possible (/ on time)!

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Igor Smolinski . 2021-10-12

MORE AT Google

Hard to find the right place to write this, the pizza was fine, the price was premium, but the delivery guy took it to the wrong house so I end up with a tepid pizza presented to me by an irate stranger from down the street. Certainly a disappointment at the price.

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Steve . 2021-09-29

MORE AT Just Eat

We were waiting for our pizza and it never came. We also had an email saying the pizza was delivered. We then called them an hour after ordering and they said that they lost our order. We finally got a phone call (1 day later) saying that our pizza was delivered but no one was home

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Alberti Movies . 2021-09-06

MORE AT Google

the pizza was gross and so expensive

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Daisy . 2021-08-11

MORE AT Just Eat

Still waiting on my Pizzas that were expected to arrive 45 minutes ago, bit hungry lads if you would mind delivering me my dinner would be appreciated!

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Charlie Wright . 2021-08-04

MORE AT Google

far too expensive not worth the money wouldnt get a pizza hut again!!!

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Sara . 2021-07-21

MORE AT Just Eat

Very friendly and quick service

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Katiesha Alanis . 2021-06-16

MORE AT Google

Really expensive compared to the price ordering direct, I won’t be ordering from here again via the app .

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Alison . 2021-04-18

MORE AT Just Eat

Very quick, reliable and delicious. Bit pricey though......

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John Atkin . 2021-04-06

MORE AT Google

The pizza was overdone, I only got 1 of the 3 garlic dips I ordered and they missed out the double cookie dough. I told the driver it was missing he said he would go back and get it ordered and it should be with me in 20 minutes, he never came back. So basically I am down £9.99. I won't be ordering from here again!

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Aaron . 2021-01-03

MORE AT Just Eat

Forgot the ice cream and the pizza wasn’t warm enough but still tasted ok

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Paula . 2020-12-24

MORE AT Just Eat

My first experience ordering food from Pizza Hut and its the worst ever. My order was 45 minutes and the order was cold. The driver couldn't tell the difference between X AVENUE and X HOUSE. When the driver did arrive I saw him out of the window carrying my pizza with the pizza box open. A really awful service. I am never going to order from Pizza Hut again and I will tell my friends and family too.

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Michael . 2020-12-24

MORE AT Just Eat

My first experience ordering food from Pizza Hut and its the worst ever. My order was 45 minutes late and the order was cold. The driver couldn't tell the difference between X AVENUE and X HOUSE. When the driver did arrive I saw him out of the window carrying my pizza with the pizza box open. A really awful service. I am never going to order from Pizza Hut again and I will tell my friends and family too.

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Michael Tolulope Oyebode . 2020-12-24

MORE AT Google

if you like faux pizza, give it a try, affordable, taste good, hot or cold, friendly service, easy to order, nothing special, filled up!

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Si_on W_ittle_ea . 2020-11-14

MORE AT Google

Super quick delivery, knocked quietly as it was late at night, pizzas were hot and fresh :)

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Pete . 2020-09-27

MORE AT Google

Poor service. Food order was 45 mins late and food was stone cold when it arrived. Wont be recommending.

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Helen Mitchell . 2020-09-25

MORE AT Google

My buzzer wasn’t working on my flat so they rang text and emailed. I did realise when I rang they were kind. When the delivery person dropped off the food back again he was friendly and polite.

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Nicola . 2020-09-22

MORE AT Just Eat

Didn't taste that fresh or hot..but it was cheap I suppose

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Dwaine Wilda . 2020-08-09

MORE AT Google

Food lovely. Easy to order. Courteous driver.

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Michael . 2020-08-08

MORE AT Just Eat

Awful service both online and in person

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Rebecca . 2020-07-14

MORE AT Google

Great service, food always hot and delivered on time or earlier. Just waiting for the super supreme to come back now!

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D Cooper . 2020-06-29

MORE AT Google

good prices, always come quickly, staff super helpful

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Frederick Waugh . 2020-06-26

MORE AT Google

We regularly order here and NEVER had a bad meal. Food is always warm, comes fast and staff are great.

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Christina Masiak . 2020-05-06

MORE AT Google

Great delivery service, always on time and food is always hot. My favourite takeaway especially for the cookie dough! We ordered the new ultimate cookie dough and it did not disappoint - look at the size of it next to a large pizza!

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Hollie Phillips . 2020-04-30

MORE AT Google

Never ever do they answer the phone!!!! 23 times I've tried. And yes they are open!!!!

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Martin Bailey . 2020-03-25

MORE AT Google

Great food delivery was just a bit long

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Andy . 2020-02-29

MORE AT Just Eat

My delivery arrived with items missing. My ice cream wasn’t there, the lovely driver though went back for it, when I went upstairs again I realised the other drink wasn’t there so when the driver got back with my ice cream I mentioned the drink that hadn’t been delivered the poor man had to go back again for the 2nd drink. I tried to ring Pizza Hut and they hung up on me. The delivery driver though was a legend. Won’t ever order again though.

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Gemma . 2020-02-08

MORE AT Just Eat

The food was cold and burnt will defiantly not he ordering from here again.

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Emily . 2019-12-26

MORE AT Just Eat

So my food basically just didnt show up, when I called to get an update on how long it would be after it was already 20 minutes late, no one answered the phone!

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craig . 2019-12-22

MORE AT Just Eat

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