Based on 80 opinions finded in 2 websites
Based on 80 opinions finded in 2 websites
Nº 244 in 304 in Wokingham
Opinions
Not the first order from this place but getting more disappointed with PH each time. Their mac and cheese apparently serves 2 but even as a side wouldn't manage. Now maybe slightly improved. This time around however i was served 6 chicken strips instead of 10. Not informed at any point in time about any changes. Had to enquire only after got home and discovered I'm 4 chicken strips short for a dinner... what a disappointment PH! Also what happened with cinnamon rolls/tear and share with chocolate ?!
sandra dombrowska . 2024-09-25
MORE AT Google
Service is excellent, pizza came early and hot
Prudvi . 2024-09-05
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Enjoy my meal with new dough pizza
Talha Butt . 2024-08-30
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Use this branch all the time, most weeks. Never had a bad pizza or delivery. Always spot on.
Brynn Hewitt . 2024-01-26
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Very quick service, and food was perfect when it arrived
laurie . 2023-12-28
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Terrible experience 😞 just arrived home with the ordered pizza, very cold, dry and not even large as mentioned and ordered! Not recommended this restaurant! Never again back to the branch from Wokingham! Disgusting 🤢
Laurentiu Costinel . 2023-11-03
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Ordered a pizza for collection, when I arrived it was a look of bewilderment and confusion. Staff appeared shocked and after some minutes took the order again. Very weird and wasted 15 minutes of my time unnecessarily. *Avoid*
William Stone . 2023-10-13
MORE AT Google
Great deals via the pizza hut website.
AMARJIT BASSAN . 2023-09-29
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Food was 25 minutes late but was all good
Kasib . 2023-08-22
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Everything was great including delivery time and freshness apart from the fact that you keep forgetting the dips for my order which is pretty disappointing.
Joey . 2023-08-11
MORE AT Google
Delivery drivers are always on time
Mandeep Kaur . 2023-07-30
MORE AT Google
We ordered to collect from here. The food was ready on time, piping hot and delicious. The right mix of toppings and cheese.
Nadine Woodcock . 2023-07-18
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BEARD IN PIZZA SLICE! I had to pull this out of my food and it’s left me physically sick as I had already ate 4 slices to then get this!! Customer service was utterly appalling and palmed me off, even said they will collect the 2 slices remaining and beard hair to “investigate”. DO NOT GO HERE.
Ria Hayward . 2023-06-11
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Bbq sauce instead of tomato so non eatable as allergic to it
So . 2023-04-07
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I ordered pizza This afternoon it got delivered burnt and when I called the hut I was been told that the Pizza Hut have changed their dough and it’s burnt because of that. It taste weird like the dough was left for long . Customer executive I spoke to called himself sunny was very rude on phone . pic was taken before we tried food
darshana Nayak . 2023-03-19
MORE AT Google
Food was Luke warm on arrival but when actually eating the pizza it was starting to go cold and the dough hard to chew through as the product was cold and the cheesy triangles were nice but would be better if they was warm or hot. Chicken kept its temperature but still was like warm when eating.
Georgia . 2023-02-28
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Good food and good worki g environment
Ghazanfar Tarar . 2023-02-20
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If you are religiously vegetarian. Or eat hallal only plz don't but from them as they wouldn't mind missing ur cutters. Cheese with tiny meat bits that hardly notice. I work a few weeks n I notice so many things I can put here all. Unhygienic people with no apron, no hair nets, and filthy nails. No hand washing in practice at all. U might see one of the photos I share with a hole in the bag by mouse 🐀. those days when I work with them my car was always full of spider webs the next morning due to unclean delivery bags.
sharp wolf . 2023-02-03
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The pasta wasn’t normally how I have it. It had a different cheese and it wasn’t what is usually advertised. Wasn’t relatively hot either unimpressed.
Scarlett . 2023-01-03
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missing one of the sides from order
sylwia . 2022-12-27
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My pizza was greasy and stone cold chicken was soggy and garlic bread was full of grease and squidgy
rabecca . 2022-12-16
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Just ordered a pizza and some other bits, young lad on the phone, took order as should, system went down on obviously a very busy night, he kept calm, remembered my order even after system wiped it of including name and address, gave me a great deal, really good customer service, not got the food yet but will update shortly
Kevin George . 2022-11-29
MORE AT Google
Got the order completely wrong. Those they did get right were overcooked. Won’t be ordering there again
Andy Woodhouse . 2022-11-27
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Overly prices Pizzas for the Average Quality though, staff was helpful when i complained about a Soggy garlic bread. They sent a fresh portion and that was a quick. 3 starts because the Staff was very helpful with garlic bread
Sandeep Bisht . 2022-11-24
MORE AT Google
It arrived late , didn’t bring change with them so I’ve paid an extra £5 or so It was cold
Bobby . 2022-10-31
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Caramel cookie dough is amazing
Ludmila . 2022-10-20
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Do you find glass in your pizza or your pizza is not up to standard? Port Pizza Hut, Wokingham, to trading standards and health and safety absolutely disgusting. I have dealt with Pizza Hut and tried to get a refund. It was an absolute nightmare. Never give Pizza Hut my money ever again. Specially the one in Wokingham my advisees use another pizza takeaway, never use Pizza Hut.
Matt King . 2022-10-04
MORE AT Google
Food was good overall. But they did not deliver my mixed salad. I tried to to state this on the feedback “issue with order” bit. But would not let me enter it. Overall good food, quick delivery and hot. Shame about the missing side.
Jack . 2022-08-22
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Driver didn’t have correct change so lost a fiver
Eve . 2022-06-26
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Always a bargain to be had if you can collect, seriously it's half price!!! Order online is easy, clearly marked vegan dishes, free 30 mins spaces in front of the take-away.
Stuart Beamish . 2022-06-24
MORE AT Google
I ordered from 'Wing Street' on Deliveroo, which turns out to be the 'Wings specialist' branch of Pizza Hut. Absolutely gross. Wedges were almost raw, so inedible. Wings were 'wet and flobby' and the 'chicken pieces' were super dry. Never again.
Johnathan B . 2022-04-07
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Forgot to deliver ice cream with hot cookie dough. And garlic bread was not cooked properly.
irfan . 2022-03-15
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The delivery was late and...I called the restaurant 3 times and was told the driver was on his way. When he did arrive he undelivered the drink that we ordered.
Neesha . 2022-02-19
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If you want take away pizza in Wokingham there are three choices you an choose from Papa Jones, Pizza Hut and Dominols all bunched up together. I ended up buying one from them all and i found that Puzza hut is cheap if you need to added stuffings Dominols is a £1.70 more than Pizza hut and. Best one qas from pizza hut. The only thing qas you cant see them making your pizza unlike Dominols.
Prince D Tani . 2022-01-31
MORE AT Google
Polite, efficient delivery driver. Food good and hot.
Adrian . 2022-01-04
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Shame about all these bad reviews below as we always seem to come back to this Pizza Hut. Had other pizza recently and it’s been not great. We ordered from this Pizza Hut again the other day and it was honestly the best we have had in a long time! Can’t complain about anything
wombwrecker2011 . 2021-12-30
MORE AT Google
Delivery driver got lost but never rang. We had to ring the restaurant to find out where it was
Sophie . 2021-12-21
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Dire service, over an hour late and when I cancelled it took 3 weeks to get the money back. Use Pappa Johns or Domino's, much better service
Matthew Jennings . 2021-12-01
MORE AT Google
Dont order with uber eat with this, they people are sending wrong orders and manager was so rude person he belevies in getting money not caring about customers, they are fraud people.
Trident Communications . 2021-11-19
MORE AT Google
i dont event want to give them one star. they are ridicules people. i oder for my kids they deliver half part and their driver dont understand english. when i called in store they said its my problem call uber eat. how thats not your problem if you get the order you have to give carefully.
Naveen Dahiya . 2021-11-19
MORE AT Google
Made an order and was missing items . Deliveroo delivered and told me to call shop . Shop had a bad attitude. Zero fcuks given . Good job guys and good bye .
Ben Green . 2021-11-06
MORE AT Google
Really good delivery lad in car.
Lee . 2021-09-29
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Food was over an hour late, called to ask where the order was as it was showing delivered, call was put on hold then cut.
louise . 2021-09-28
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Not happy, the meal arrived late and then the delivery driver tried to argue over the location on my house
Philip . 2021-09-09
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Excellent experience. Food was amazing.
Letsshopwithhn . 2021-09-08
MORE AT Google
Absolute joke, waited 120 minutes for my order and no one is willing to actually talk to the customer and keep putting you on hold. Really disappointing and I will not be ordering from here again. I'm expecting a call back tomorrow and hoping for an apology.
Ross Brymer . 2021-09-02
MORE AT Google
The service was amazing and the staff is very helpful Taste is always on point and they always have great deals on. Hot and fresh pizza always Highly recommended Thank you staff!
Sumara Khan . 2021-08-26
MORE AT Google
Perfect service and the pizza .
sohaib ali . 2021-08-26
MORE AT Google
You where told not to leave with security yet you did. My food has now been eaten by security. Very poor service
Lee . 2021-08-04
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Worst experience ever. Ordered 3 pizza's, 1 was really burnt and the other 2 slightly burnt. We placed the order incorrectly online for 1 of them. Spoke to the manger and he was most unhelpful and rude. His customer service skills and attitude are not to be desired, he refused to help with our mistake of an incorrect order. Then would only replace 1 burnt pizza. We are new to the area, but after this experience will never order from Pizza Hut Wokingham again!!
Pratisha Verma . 2021-06-23
MORE AT Google
Was so cold and no where near as good as it normally is.
Kelly . 2021-06-23
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This is a life saver for me. I came from India and wanted to order something that is pure vegetarian and I was pleasantly shocked at the quality of food , thanks a lot.
Hitesh . 2021-04-10
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The pizza was very soggy. I also had jalapeños on my pizza that I hadn’t requested. I was also disappointed at the size of the pizza for the price. Won’t use again.
Louise . 2021-03-18
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Disgusting pizza! Poorly made with hardly any cheese and an extremely thick pizza! Pizza Hut has gone downhill and I will not be ordering from here again.
Chris Friend (Chrissss22) . 2021-02-14
MORE AT Google
Very good manager at this branch and the very best driver! Excellent focus on customer satisfaction, really enjoyed my order in the end, both went above and beyond. Looking forward to my next order. Thank you so kindly :)
Orla . 2021-02-09
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They forgot the drink but was told I would Be refunded on the drink
Raveena . 2021-01-12
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missing a salad still waiting for it too turn up
Sam . 2021-01-10
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Drivers was friendly and food was yummy
Emma . 2021-01-02
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missing dips - driver did not know where he was going
Roz . 2020-12-22
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Pizza was.old and hard, might of been last night pizza unsold, food was cold, oily, ended up in the bin, waste of hard earned money
Anderlene . 2020-12-11
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Food was cold. Pizza was cold and tasteless
Monika . 2020-11-27
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Second week running that we have collected a burnt and almost inedible pizza!
Rebecca Wilkes . 2020-10-23
MORE AT Google
Although the Pizza arrived 15 minutes late, it was piping hot and oh, so good! Having said that, it was no big deal in arriving late.
James . 2020-08-28
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My kids love everything they eat from pizza hut and my daughters trying a lot more of the menu because everything tastes great. I wish you offered the beef lasagna for home delivery orders.
Natasha . 2020-08-02
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BEWARE: Found glass in my Pizza. Informed them and they immediately tried to come and take the pizza. No help, no apology, just take the pizza. They asked for proof and I took a picture of the glass pieces. They said that the picture was not enough evidence. Perhaps a cut mouth was??? No refund, no compensation, no apology. Just-Eat said it was Pizza Hut’s issue, Pizza Hut said it was Just Eat’s issue because it was ordered through them. Prepped and cooked in a Pizza Hut kitchen, but not their responsibility. No blame taken and glass in food potentially available to anybody that day. I still have photo evidence.
Kelly Hinkson . 2020-07-19
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BEWARE: Found glass in my Pizza. Informed them and they immediately tried to come and take the pizza. No help, no apology, just take the pizza. They asked for proof and I took a picture of the glass pieces. They said that the picture was not enough evidence. Perhaps a cut mouth was??? No refund, no compensation, no apology. Just-Eat said it was Pizza Hut’s issue, Pizza Hut said it was Just Eat’s issue because it was ordered through them. Prepped and cooked in a Pizza Hut kitchen, but not their responsibility. No blame taken and glass in food potentially available to anybody that day. I still have photo evidence.
Kelly . 2020-07-19
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31 minutes from order to delivery, very impressive and came on a bike from Deliveroo. So much better then Dominos. The pizza was cooked perfectly and the spicy chicken side was great. Highly recommended.
Trigger’s Broom . 2020-07-11
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Ordered just sides for a ‘picky dinner’. Hot n spicy chicken stripper and Mac n cheese recommended! 👌🏼 Early delivery 🚚
Hayley . 2020-06-29
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Delivery time was for 1915 it arrived at 1850, so our planned evening to at together was ruined, thanks
Alan . 2020-06-06
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Easy to use service. Food perfect and delivery excellent
Mark . 2020-05-24
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The pizza and garlic bread was cold unfortunately when we received it, not piping hot as it should have been. Also, the delivered order was slightly wrong, in that the pizza crust was sprinkled with garlic salt, which we had not asked for on our order. After finding the food to be cold, we did warm it up in our own oven & it was still quite tasty to eat. Other than that, the ordering process was very easy and the delivery prompt and ahead of the expected delivery time.
Andrew . 2020-05-17
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I had a Ben & Jerrys ice cream that was not right, it was all ice, no cream. They instantly answered the phone and offered replacement, and brought alternatives while I opened at the front door to check the batch. Excellent service, thanks
Adam . 2020-05-06
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Worst Pizza Hut ever, pizza was burnt, Not the service I’m used to from Pizza Hut
David . 2020-05-05
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Will definitely be ordering again!! Thank you for the amazing food and awesome service! Five stars all around.
Candice . 2020-04-12
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Missed giving is a whole pizza
Joanneluhman . 2020-04-03
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Shocking!! Ordered bbq chkn classic crust. Arrived as chicken n bacon cooked on garlic bread!!! No sauce or nothing!!
Carla . 2020-03-10
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Food as expected for pizza hut and delivered o time. Unfortunately however the delivery was missing a couple of items.
K . 2020-02-12
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Had the new KFC pizza. Very nice. Collected and waited about 30 minutes.
Ethan Coleman . 2020-02-11
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I ordered a texan bbq pizza with extra sweetcorn. The pizza that arrived had only sweetcorn. When i spoke to the restaurant they refused to issue a refund. Just eat refused to issue a refund. Absolutely disgusting.
Kate . 2020-02-08
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It was a good experience after the last “terrible new pizza place” in Wokingham!!
Dr Nguyen Anh Vu . 2019-11-14
MORE AT Google
Food was 30 minutes late and half of it was cold by the time it arrived. an hour and 15 minutes to cook a pizza and send it 10 minutes down the road... The dips were forgotten from my order. Overall pretty below average service I would say. Disappointed. Will not be a returning customer if it happens again.
Matt . 2019-09-07
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Best pizza I ever eat. You definitely have to try it! Nice staff very good customer service. I will back soon. 💪💪💪
Erik Buczi . 2019-07-12
MORE AT Google
I ordered a large Hawaiian. I received a large Margarita that looked in places like it had had toppings picked off. I rang up and asked if they could deliver my order and they said they could only deliver a medium now or they could give me a free pizza next time. Although a fair deal, the medium was a thin crust rather than the thick I like and ordered. Seemed like a waste of money for something that wasn’t what I wanted.
beth . 2019-04-21
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Excellent service, pizza was first class
Paul . 2019-04-18
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Late delivery by half an hour. Called the store and inquired and they were not helpful at all.
Ryan . 2019-03-31
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Pizza was over cooked cheese bites were over done. By far the worst pizza I've ever had from pizza hut
Ashley . 2019-03-27
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only thing I have to say was when ordered the pizza I selected pan for deep pan and ended up getting the classic crust over than that the order was fine
Becca . 2019-03-20
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Haven't had Pizza Hut for ages! Forgotten how tasty it is! Arrived as stated - no complaints.
Tom . 2019-03-17
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And the order was signed off as delivered even before it was delivered
Sunil . 2019-03-16
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Good quality pizza and quick delivery.
ZAFEIRIOS . 2019-03-10
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no bbq base - pizza arrived with regular tomato base so not as ordered. delivery guy was super friendly though :)
Steph . 2019-02-26
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Missed out ordered items. Delivery guy miserable.
Alex . 2019-01-01
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My food was delivered early but the restaurant swiftly resolved the problem without complaint, and everything arrived on time and at good quality following this!
Will . 2018-12-29
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Pizzias werel nice & hot & tasty
Grant . 2018-11-17
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Great food as always, absolutely love their nachos! Polite driver, great service. Thank you!
Kinga . 2018-11-16
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Great service with fast delivery Thanks
Anna . 2018-10-28
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Food was great! The macaroni cheese is uh-mazing! Will definitely order again and again and again
Kinga . 2018-10-25
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There is a big issue with the customer service of your staff at Wokingham. Apart from the issue of poor customer service. I am still waiting after a week to be refunded my money when I cancelled an order. Several calls to them did not mean much. It took more than 3 calls to get them to give the name of their manager. Plan to pursue the refund issue with their manager tomorrow.
abayomi igun . 2018-10-25
MORE AT Google
Decent pizza, not as good as you'll get in the restaurant though. Wedges were tasteless and under cooked. Delivery turned up exactly when stated so kudos for that! There are better cheaper takeaways.
Stephen . 2018-10-14
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Decided on Pizza for lunch at the office today ...... called after 45 mins to be advised that it was on its way ..... called 15 mins later to be advised it was still on its way and next time I ordered, I would receive a large pizza FOC ... I said thank you but that doesn't help with this one .... if the driver was on his way over 15 mins ago, by the time he gets to me the pizza will be cold ......... after trying to contact the driver (uncontactable) and a discussion with her manager I was told I did not need to pay for the pizza when it arrives ....... It did arrive 5 minutes later ... box was crushed, the topping of the pizza was stuck to the inside of the box and guess what, it was cold ....... Could not fault the customer service from the store but the driver was surly and the actual pizza awful ........ it went in the bin so no lunch for me & my manager today
Chris Teuma . 2018-09-28
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Driving home and past this place decided to get the family chips for tea. £8.40 for 3 portions of chips to which they were the size of a kids meal. Will not be going again. I felt as I walked in I was interrupting the woman. No smile or a hello aswell :/ Chips were luke warm not sure if they have been reheated or not.