McDonald's in Wokingham

Delivered quick, but chips where cold and they forgot my daughters sauce.

A great venue for a McDonald's experience.

courier always has good manners and polite

Order missing a a burger! Last order was wrong too! Utterly useless!!!!

Not interested in walk-ins only interested in drive through and just eat/uber eats. Prepare for 15-20min wait after ordering

Ordered 2 egg and cheese McMuffin’s however when they arrived there was only 1 egg and cheese McMuffin and the other turned out to be 3 massive sausages patties in a Mcmuffin…..completely wrong order….yet on the wrapper it said egg and cheese….little disappointed as i don’t like the sausage patties. The orders should be checked properly before being bagged!

food was stone cold when arrived, Felt like my order had been round the houses. Fuming with the service, couldn't give it lower than one.

Lovely local fast food place next to Al wide range of business

Missing item from order so had to drive to McDonald’s to collect the missing item.

Lovely food well done I know you are busy staff

The Just Eat app stated a 25/40 minute wait. We wait for 90 minutes to receive our order. This should be stated on your website so customers can make the choice whether to wait that long or not! It’s unacceptable! We will be avoiding Just Eat due to this!

An hour and half after I ordered not okay

Very disappointed.. the delivery time went up more than one hour. Kids very hungry.

delivery was fine but food was cold like it had just come out of a fridge this has been the case for the last 2 orders from mcdonalds drinks cups were also only filled just above halfway and flat. won't be ordering again any time soon.

Food was cold take ages to come and mc chicken burger wasn’t plain

Ordered confirmed email at 6:11, COLD 🥶 food delivered at 8:37

Driver was lovely and polite and friendly and helpful very nice and kind and caring food and drinks was all here very happy thank you xx

One burger was missing as part of a meal deal. All food was cold and had to be reheated. A book was ordered as part of a happy meal & a toy turned up. Why on earth do the delivery drivers not have an insulated bag for cold drinks & a separate one for

Drinks came to us upside down so most of Coke had gone into bag driver gave to my husband when my husband asked him what could he do with it driver walked off rude

When the food arrived it was stone cold.

it was nearly an hour and a half later and is now cold

Cold and forgot the sauces I paid for

Food was delivered an hour later than ETA and arrived stone cold. Three very unhappy children!!

Food was great but none of the dips were delivered which is annoying.

Things where missing and reported to just eat and they didn’t do anything about it

I did not receive my medium strawberry milkshake which I had ordered.

items missing, the rest was stone cold and unbearable to eat. food was a waste of money. 😠

Did not turn up, had to go to the local to re order the food for my 9 yr olds birthday party. Absolute waste of time, and i now need to rethink how i order through Just Eat. However the mcdonalds manager was very helpful and deserves praise for the way he handled my complaint.

Fast packing Didn’t wait for a long time

it was all cold and was very chewy kinda want my money back

I am very unhappy with the service two times. I’ve ordered from here and not received any of the drinks.

Paid for a large & a medium? But yet I’m missing a quarter this happens every single time

Used the machines then scanned the my Mac Donald’s app earned points. Got the food then left.

The ice machine is never working. But what that means is, you can actually see the amount of drink you have been given. A small drink should contain 250mm of liquid. A medium drink should contain 400mm of liquid. Both of our drinks contained significantly less than these amounts. This is basically theft, not giving us the full amount of drink we have paid for.

Great service, food great and the driver very polite - Thank you

Very easy to order the food from McDonalds using just eat. Delivery driver was polite and did the delivery with care.

Worst McDonald's. Always forgetting items, treated family to a birthday breakfast and ALL hash browns missing 😩 Always forgetting dips, milkshakes often unavailable. Staff overwhelmed by online orders so eating in is unpleasant. Poor experience all round. Time to go elsewhere. Shame as it was much better before.

This McDonald's is beyond a joke, at least 50 % of the time there mess up the order. If you are in the drive through you have the ability to check your order and find the mistake they have made and wait for them to amend it. Unfortunately when you have the food delivered you have to accept the wrong or missing items which is very frustrating. How hard can it be to get this correct.

Missing items for 2nd with McDonald's

i waited an hour for my food to arrive and then it all came cold.

Driver was very quick to identify our address and meal arrived hot. Very pleased with the service provided.

Missing half of my order and the delivery guy had another 2 bags for another customer I’m guessing but I think he mixed it up and took the other half of my order

Just went through drive thru, my wife Big Mac was so poorly put together with both burgers in the lower section along with everything else & nothing between the middle bun & the top bun, also the bun was over cooked & very brown. I ordered a double cheese burger, when I got home I discovered it was just a single. The flurry was melted & runny before I even left the car park. Very poor all around

Missed parts of our order and it was cold.

Always very busy. Drive through and delivery drivers always get priority.

The McRib is delicious, but seriously where is the sauce??? It used to be covered in the sauce all over, that’s the whole point of ribs right?? Come on, please be more generous, otherwise it’s boring.

items missing no option for refund

So it wasn’t the original time frame I was told and was just over 30 mins delivery time and when we got our food it was cold and the drinks had been spilt and we all only had 1/4 of our drinks left. Not happy won’t be ordering again

Pre-ordered on app. Confirmed arrival on app and tried to pay. System froze. Spoke to a member of staff who advised this happen 'all the time'. Went to KFC. It was quite nice.

Delivery was about 30 muns later than predicted and the meal was rather cold. I think I ordered a large coffee and a medium sized meal of chicken burger and chips but received large chips and medium coffee. The ice cream was unexpectedly full of the chocolate crispy pieces. Otherwise OK.

Witnessed a McDonalds worker drop some food on the line and pick it back up with her bare hands to put I back in the box like nothing happened, and went to put it into the bag for the order. Happened about 20:05 on 12/10/24. Luckily the manager saw this and stopped the worker straight away and binned the box of food, but I dread to think what would have happen if the manager or I hadn’t picked up on this.

Food arrived cold. We ordered a happy meal and opted to remove some of the ingredients in the burger, because my daughter does not eat certain things. We received a burger with ALL the ingredients, it went straight in the bin. Livid!

Late, plus did not receive any of our drinks!

The app told me 15 minutes…and then constantly increased the time every 5 minutes meaning I was unable to cancel the order. Instead the food arrives completely cold an hour and a half later…. This is totally unacceptable and there’s no way to get in touch to be able to contact to cancel….

Cold, missing items want full refund.

No sauces included as per with Mcdonald's orders

FOOD IS GREAT, REALLY ENJOYED AND SUCH QUICK SERVICE.

had items missed off the order multiple times

as per usual cold. even the hot apple pie

Usual fast food restaurant. Parking and many shops adjacent.

Is McDonald's so I have to go on the service and it's okay

Nice delivery driver, delivered it quickly

Food was cold and burger very messy and fallen apart

Didn't receive the oreo mcflurry

My sons happy meal turned up without the burger

Delicious as always! Compliments to the chef! Never disappoint. Will be back soon 👍🏼

Food arrived cold.. ordered from here before and not had an issue but today it was just poor.. sauces for selects and straw for drink seem to have been forgotten as well...

Over an hour late and food and drink was cold unable to set or drink.it Unable to eat pr drink it

First hot McDonald’s delivery in a long time!! Thank you so much :)

Long wait during busy period. Especially Saturday lunchtime.

Not too busy , food not very hot

Arrived after 3.5 hours!!! Sent away. Absolutely appalling

always dips are missing in the nuggets.

Friendly delivery driver and very polite.

even though my order was missing/damaged coffees the driver was really nice and went back and got Me another one when he really did not have to.

Very helpful when my drink has spilt

The time kept going back later and later, then when it arrived it was cold.

Burger is cold and no chips I want my chips so bad

Coke was flat and taste watered down

Order was wrong and it was extremely cold not a pleasant evening

Lovely and hot food today well done McDonald in lower Earley

Food was cold and hard/stale, lots missing from order! Drinks only half full.

Food was cold , coke tasted like fizzy water and order was missing 2 portions of fries, worst part was ordering a burger and specifically asked for no cheese and got delivered with cheese, not very good when people have allergies etc

Only chips and mozarella dippers were delivered. This was a £70 order. AWFUL.

The original time it was meant to arrive was 3.40pm. It finally arrived at 5.20pm.

it's a British McDonald's. what can you else can you expect? lol by far the worst tasting burger I've ever had.

Very good,staff very friendly, always very clean,parking good too.

Food was standard. You would have thought after so many years they would have better milkshake machines. Another trip and another ‘sorry the machine isn’t working’

Amiee was very rude and unhelpful I go to one in slough every week and I have not found a McDonald's more helpful but the one in lower Earley was horrible I go there with my granddaughter's when I come to see my daughter but I will think twice about going to the lower Earley one again it was the worst meal I ever had

Items missing had to reorder 3 items and it was cold on delivery very disappointing ☹️

This is by a very wide margin the worst McDonald's I've ever been to. It's not an exaggeration to say there have been items missing from literally every single order. I don't understand how their customer service can be so consistently terrible.

Order says delivered but didn’t come

Food stone cold, complete squashed. Missing garlic mayo sauce and incorrect dip received

Use self serve, because your practically forced to, heaven forbid you should have to interact with people. Parking is poorly marked only a worn painted sign in the road showing drive though and parking share the same entrance. Ordering was annoying, no I don't want to join your stupid club, yes I am sure, no I don't want to give money to someone else. JUST LET ME ORDER THE FOOD IT IS WHAT YOU ARE THERE FOR 🙄

We did not receive Any sauces or straws and our food was stone cold

thank you to the driver. he is the first delivery driver who made sure I had all my straws and sauces.

Would be great for it to still be hot on delivery only happened on one occasion 😔so far

Fries where not fried enough white soggy fries

Every time we do a order we order food and ketchup which we never get what’s the point in asking you to choose what sauce you want if you don’t receive it

Driver did not call food left on the floor