Based on 7.037 opinions finded in 4 websites
Based on 7.037 opinions finded in 4 websites
Opinions
Paid for a large & a medium? But yet I’m missing a quarter this happens every single time
Connor H . 2024-11-02
MORE AT Google
Used the machines then scanned the my Mac Donald’s app earned points. Got the food then left.
James Boyer . 2024-10-28
MORE AT Google
The ice machine is never working. But what that means is, you can actually see the amount of drink you have been given. A small drink should contain 250mm of liquid. A medium drink should contain 400mm of liquid. Both of our drinks contained significantly less than these amounts. This is basically theft, not giving us the full amount of drink we have paid for.
Mark Chaplin . 2024-10-28
MORE AT Google
Worst McDonald's. Always forgetting items, treated family to a birthday breakfast and ALL hash browns missing 😩 Always forgetting dips, milkshakes often unavailable. Staff overwhelmed by online orders so eating in is unpleasant. Poor experience all round. Time to go elsewhere. Shame as it was much better before.
Paul . 2024-10-27
MORE AT Google
This McDonald's is beyond a joke, at least 50 % of the time there mess up the order. If you are in the drive through you have the ability to check your order and find the mistake they have made and wait for them to amend it. Unfortunately when you have the food delivered you have to accept the wrong or missing items which is very frustrating. How hard can it be to get this correct.
Keith Stark . 2024-10-26
MORE AT Google
Just went through drive thru, my wife Big Mac was so poorly put together with both burgers in the lower section along with everything else & nothing between the middle bun & the top bun, also the bun was over cooked & very brown. I ordered a double cheese burger, when I got home I discovered it was just a single. The flurry was melted & runny before I even left the car park. Very poor all around
Mark Chatfield . 2024-10-24
MORE AT Google
Always very busy. Drive through and delivery drivers always get priority.
Gavin Knight . 2024-10-20
MORE AT Google
Pre-ordered on app. Confirmed arrival on app and tried to pay. System froze. Spoke to a member of staff who advised this happen 'all the time'. Went to KFC. It was quite nice.
Daniel McMurtry . 2024-10-13
MORE AT Google
Witnessed a McDonalds worker drop some food on the line and pick it back up with her bare hands to put I back in the box like nothing happened, and went to put it into the bag for the order. Happened about 20:05 on 12/10/24. Luckily the manager saw this and stopped the worker straight away and binned the box of food, but I dread to think what would have happen if the manager or I hadn’t picked up on this.
Peter Robinson . 2024-10-13
MORE AT Google
Usual fast food restaurant. Parking and many shops adjacent.
Howard Walkington . 2024-10-07
MORE AT Google
Is McDonald's so I have to go on the service and it's okay
Craig Shaw . 2024-10-06
MORE AT Google
Didn't receive the oreo mcflurry
Diane . 2024-10-05
MORE AT Just Eat
My sons happy meal turned up without the burger
Graham . 2024-10-05
MORE AT Just Eat
Delicious as always! Compliments to the chef! Never disappoint. Will be back soon 👍🏼
Claire . 2024-10-01
MORE AT Just Eat
Food arrived cold.. ordered from here before and not had an issue but today it was just poor.. sauces for selects and straw for drink seem to have been forgotten as well...
Ben . 2024-09-30
MORE AT Just Eat
Over an hour late and food and drink was cold unable to set or drink.it Unable to eat pr drink it
Donna . 2024-09-30
MORE AT Just Eat
First hot McDonald’s delivery in a long time!! Thank you so much :)
Katherine . 2024-09-29
MORE AT Just Eat
Long wait during busy period. Especially Saturday lunchtime.
Kevin Ma . 2024-09-28
MORE AT Google
Not too busy , food not very hot
Keith Andrews . 2024-09-28
MORE AT Google
Arrived after 3.5 hours!!! Sent away. Absolutely appalling
Lisa . 2024-09-27
MORE AT Just Eat
always dips are missing in the nuggets.
Ruban . 2024-09-25
MORE AT Just Eat
A great venue for a McDonald's experience.
Dominic Pugh . 2024-09-24
MORE AT Google
Friendly delivery driver and very polite.
Cara . 2024-09-23
MORE AT Just Eat
Very helpful when my drink has spilt
tom . 2024-09-22
MORE AT Just Eat
Burger is cold and no chips I want my chips so bad
Nicky . 2024-09-22
MORE AT Just Eat
The time kept going back later and later, then when it arrived it was cold.
Deane . 2024-09-22
MORE AT Just Eat
even though my order was missing/damaged coffees the driver was really nice and went back and got Me another one when he really did not have to.
Luke . 2024-09-22
MORE AT Just Eat
Order was wrong and it was extremely cold not a pleasant evening
Susan . 2024-09-20
MORE AT Just Eat
Coke was flat and taste watered down
Lucy . 2024-09-20
MORE AT Just Eat
Lovely and hot food today well done McDonald in lower Earley
Charlotte . 2024-09-18
MORE AT Just Eat
Food was cold , coke tasted like fizzy water and order was missing 2 portions of fries, worst part was ordering a burger and specifically asked for no cheese and got delivered with cheese, not very good when people have allergies etc
Jamie . 2024-09-17
MORE AT Just Eat
Food was cold and hard/stale, lots missing from order! Drinks only half full.
christine . 2024-09-17
MORE AT Just Eat
Only chips and mozarella dippers were delivered. This was a £70 order. AWFUL.
Hannah . 2024-09-15
MORE AT Just Eat
The original time it was meant to arrive was 3.40pm. It finally arrived at 5.20pm.
Chloe . 2024-09-13
MORE AT Just Eat
it's a British McDonald's. what can you else can you expect? lol by far the worst tasting burger I've ever had.
Shrimpfinity . 2024-09-12
MORE AT Google
Very good,staff very friendly, always very clean,parking good too.
Stuart Barber . 2024-09-10
MORE AT Google
Food was standard. You would have thought after so many years they would have better milkshake machines. Another trip and another ‘sorry the machine isn’t working’
A Dubs (A Dubs) . 2024-09-08
MORE AT Google
Amiee was very rude and unhelpful I go to one in slough every week and I have not found a McDonald's more helpful but the one in lower Earley was horrible I go there with my granddaughter's when I come to see my daughter but I will think twice about going to the lower Earley one again it was the worst meal I ever had
Linda French . 2024-09-08
MORE AT Google
Items missing had to reorder 3 items and it was cold on delivery very disappointing ☹️
Susan . 2024-09-07
MORE AT Just Eat
This is by a very wide margin the worst McDonald's I've ever been to. It's not an exaggeration to say there have been items missing from literally every single order. I don't understand how their customer service can be so consistently terrible.
Guy Johnston . 2024-09-07
MORE AT Google
Order says delivered but didn’t come
Michelle . 2024-09-06
MORE AT Just Eat
Use self serve, because your practically forced to, heaven forbid you should have to interact with people. Parking is poorly marked only a worn painted sign in the road showing drive though and parking share the same entrance. Ordering was annoying, no I don't want to join your stupid club, yes I am sure, no I don't want to give money to someone else. JUST LET ME ORDER THE FOOD IT IS WHAT YOU ARE THERE FOR 🙄
Kelvin Shirley . 2024-09-05
MORE AT Google
Food stone cold, complete squashed. Missing garlic mayo sauce and incorrect dip received
Scott . 2024-09-05
MORE AT Just Eat
We did not receive Any sauces or straws and our food was stone cold
Ethan . 2024-09-03
MORE AT Just Eat
Fries where not fried enough white soggy fries
Nick . 2024-08-30
MORE AT Just Eat
thank you to the driver. he is the first delivery driver who made sure I had all my straws and sauces.
Anna . 2024-08-30
MORE AT Just Eat
Would be great for it to still be hot on delivery only happened on one occasion 😔so far
Susan . 2024-08-30
MORE AT Just Eat
Every time we do a order we order food and ketchup which we never get what’s the point in asking you to choose what sauce you want if you don’t receive it
Blanche . 2024-08-28
MORE AT Just Eat
Driver did not call food left on the floor
Nick . 2024-08-27
MORE AT Just Eat
This store went from functional to completely incompetent, every time I unfortunately have to use this store I always get parked up in the drive thru no matter the time of day. From incorrect food, missing items and being given the completely wrong order. That's after you have to wait atleast 15 minutes for your "fast food" (McDonald's old protocol use to tell staff customers should have their food within 5 minutes as a big Mac only takes 3 minutes 30 to cook) Update 2.3.24 Still having to be parked up in the drive thru yet the store is empty and only orders a wrap meal. Update 26.08.2024 Welcome to Lower Earley McDonald's can you park up please even though we aren't busy
Jacob Fitchett . 2024-08-26
MORE AT Google
Food was cold and drinks weren't filled up properly
Anne-Marie . 2024-08-24
MORE AT Just Eat
The food and drink menu is the usual McDonald's. They have a great sound system here. Although the music is at times strange for early morning. Eminem type music blasting out full volume at 8:30 am can be hard on the ear drums.
Geoffrey Ferguson . 2024-08-24
MORE AT Google
Missing items no fries with my order
Shonnah . 2024-08-22
MORE AT Just Eat
I am so unhappy my driver refused to give me my food for over 10 mins stating I had to give him a code! I have never given codes for Just eat there was no code on my phone or receipt or app’ eventually he was given instructions to give me my food and it was cold and half of my drink was missing this is unacceptable I am now trying to call the shop and no one will answer my call this is disgusting!
Nylla . 2024-08-22
MORE AT Just Eat
Always something missing! Macdonalds lower earley you are rubbish
Kate . 2024-08-20
MORE AT Just Eat
Was walking around trying to find my house for ages and now have me my drink that was all spilled in the bottom of the bad and it was the wrong order!!
Hayley . 2024-08-19
MORE AT Just Eat
Great staff, great service. Toilets were clean.
Pamela Zabbia . 2024-08-18
MORE AT Google
The food was cold, the drink was only half full and the mcflurry had completely melted. It was inedible and a waste of money. Very disappointed.
Kirsten . 2024-08-17
MORE AT Just Eat
Late and don’t appreciate the driver shaking my three children’s hands without permission.
David . 2024-08-17
MORE AT Just Eat
it always says delivered but never arrives
Gurjit . 2024-08-17
MORE AT Just Eat
Food was fine. However our delivery driver left the food on the doorstep and walked away. Didn’t even bother to knock/ring the doorbell. So our food was sat on our doorstep for 20 before we realised it was there.
Catherine . 2024-08-17
MORE AT Just Eat
Has to be one of the worst I've been to, messed up order, and gave me a mc chicken instead of mc muffin, when I went back to the counter I was told that breakfast had ended and they couldn't make it. Aweful.
rhys dyer . 2024-08-17
MORE AT Google
They always forget items, not good if its for kids
Michelle . 2024-08-16
MORE AT Just Eat
Don’t often write reviews but Dylan was super helpful with my order (partner is lactose intolerant). Never have I had an enjoyable experience at a fast food chain, this is a first and a standard that should be set for everyone. 10/10 service, cheers Dylan :)
Harry Hawthorne . 2024-08-15
MORE AT Google
What a lovely and hot meal we had today keep it and a lovely delivery driver 5 star
Charlotte . 2024-08-15
MORE AT Just Eat
3rd time ordering from here, and they forget the dips for the chicken. It's on the receipt but they forget every time!
Andrea . 2024-08-12
MORE AT Just Eat
This is the worst macdonalds always have to wait for food.fast food is the slowest I've ever known .and quite often they don't get the order right.
Sherry Stargatt . 2024-08-11
MORE AT Google
They forgot to pack the two McFlurrys in with my order so I’m disappointed to be honest
Jemma . 2024-08-09
MORE AT Just Eat
What everyone else is saying recently is true. The drive thru and parking have always been a nightmare, and they've made it worse somehow. You get to the window where you used to receive your food and you're told to go park up. An excellent idea, except that there's nowhere to park because they told the last 10 cars to do the same and they still haven't cleared them out. So now you're parked somewhere random and it takes a staff member ages to find your car, thereby delaying the next person that was told to wait. It's moronic management of a drive thru. This and generally catering more to delivery drivers and online orders than people visiting your store leaves a bad taste. McDonalds really only has two things going for it. Cheap and convenient food. When you have neither of those things and actively make visiting your store a pain, it's not surprising that McDonalds are seeing sales decline.
Naaman Hart . 2024-08-09
MORE AT Google
What a great McDonald’s staff members went above and beyond to make me my wife and especially our little girl feel welcome and food was great as always highly recommended
Michelle McGeechan . 2024-08-09
MORE AT Google
Has anyone ever been able to actually get their food from the window here without having to park up? Defo not fast food, waiting 20+ mins in the car park every time.
M Joy . 2024-08-08
MORE AT Google
Didn’t even receive my order it just never turned up so 30 pound out of pocket and no dinner!
Sammie . 2024-08-07
MORE AT Just Eat
Only received half of my order and someone else’s order so to people disappointed
Stephen . 2024-08-07
MORE AT Just Eat
My food hasn’t even arrived or been delivered as it says it has and you have only refunded me for the food and not for the delivery I paid for. Not happy at all considering I ordered it and nothing has been delivered to my address
Lucy . 2024-08-04
MORE AT Just Eat
McDonalds gave me coke zero. I ordered classic coke so that was annoying but not the fault of the delivery man. He was good.
Nichola . 2024-08-01
MORE AT Just Eat
disgusting service and missing items. ordered at 5pm times kept changing until being given an order time fir 7.30pm. order arrived at 6.50pm. cold no sauce a whole meal missing and a grilled chicken salad with hardly anything in the box. also no way if contacting anybody.
Ash . 2024-08-01
MORE AT Just Eat
Food was originally supposed to arrive at 14:30 and arrived at 15:14. Was given a bannana milkshake instead of vanilla.
Connor . 2024-07-30
MORE AT Just Eat
Missing two drinks 3chicken selects sent cheese burger in stead of hamburger no ketchups no straws
Blanche . 2024-07-29
MORE AT Just Eat
Said it’s delivered but I haven’t received my food
Christopher . 2024-07-29
MORE AT Just Eat
Said It was going to be 30 minutes. Ended up waiting 1hr25m.
Gareth . 2024-07-28
MORE AT Just Eat
the order was not delivered to the correct address and the driver refused to deliver ot to me where I was. RG421YB was the delivery address
Wayne . 2024-07-28
MORE AT Just Eat
there was missing item in my order
Morsal . 2024-07-27
MORE AT Just Eat
Not a fast food takeaway,you have to pay and park up and wait for food.
Red Kite . 2024-07-23
MORE AT Google
What used to be my main go to for the yellow arches is now a firm AVOID. 3 separate days. 3 orders incorrect with a picky eater who needs a plain burger not delivered... With even going so far as to put the plain sticker on and still not do it right..
Emily Ponder . 2024-07-21
MORE AT Google
Food was cold, drinks half full and warm, no ice either. The worst McDonald’s delivery I’ve had
Cory . 2024-07-20
MORE AT Just Eat
There were no large chips in the delivery
Chris . 2024-07-20
MORE AT Just Eat
mc flurry was completely melted . As he took longer to drop off our food as did another delivery first.
Kelly . 2024-07-18
MORE AT Just Eat
Food was lukewarm and Fanta was flat
Ruth . 2024-07-18
MORE AT Just Eat
no dips and no extra onions on burger
Terry . 2024-07-16
MORE AT Just Eat
Did not supply the BBQ sauce pots ordered with the nuggets
William . 2024-07-13
MORE AT Just Eat
Ordered takeaways through Uber and wrong order arrived, second attempt one burger missing and one completely the wrong burger. So frustrating dealer with this McDonalds they just can’t seem to get your order right. How difficult is it to understand that 3 X Tripple Cheese Burgers means 3 of them and not 1X Tripple Cheese, 1X double bacon and third one missing. At least the rest of the order was right. I certainly will be staying away from this McDonalds from now on.
Micama2004 . 2024-07-12
MORE AT TripAdvisor
Awful experience, no nuggets and wrong food delivered, driver was at Restaurant for 45 mins, food was stone cold. Was unable to eat anything and did not deliver the items we ordered.
Zac . 2024-07-12
MORE AT Just Eat
Never seem to get a straightforward order right. Ordered through Uber and a totally different order arrived.
Mike Wild . 2024-07-12
MORE AT Google
Food was cold, wrong order, no drinks
Veronica . 2024-07-12
MORE AT Just Eat
Food was missing. No dips in bag. Apple pies and melon bags missing. Unhappy
Charlene . 2024-07-09
MORE AT Just Eat
all dips were missing. 9 dips ordered are missing.
Lakshmi . 2024-07-07
MORE AT Just Eat
delivery was great. Most of the food was great but a lot of the fries were very under cooked.
Mr . 2024-07-06
MORE AT Just Eat
It was bad gave us 20 chicken nuggets instead of 9 chicken selects that we ordered
Kieron . 2024-07-06
MORE AT Just Eat
Over an hour delivery. Food ice cold and had to be reheated and still barely edible. Ice creams basically milk, I expect a response regarding this.
Cara . 2024-07-05
MORE AT Just Eat
The wrong pies were delivered… the packaging said apple but they were all chocolate and raspberry! We have server allergies to raspberries and have had to use an epipen. We would like to take this further. Please be in touch.
Lily . 2024-07-04
MORE AT Just Eat
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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392 Opinions
Absolutely delicious and good value for money! Ordered online for collection and my fish and chips was boxed up fresh by very friendly staff when I arrived, in and out in 2 minutes on a Saturday night. Huge fan and will be back! Thank you.