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4.3

Based on 162 opinions finded in 2 websites

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Nº 128 in 440 in Basingstoke and Deane

CUSTOMERS TALK ABOUT DISHES WITH..garliccreampepperonicheesepizza
Score

comment_iconOpinions

Food was hot but very very greasy. Took nearly 2 hours to be delivered despite the App saying 30-50 mins. Contacted restaurant over an hour in and was told it hadn’t even been cooked yet and told me to wait.

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Jamie . 2024-12-01

MORE AT Just Eat

Always a Delicious Experience! Pizza Hut never disappoints! The pizzas are always fresh, loaded with toppings, and perfectly baked. The crust has just the right amount of crunch, and the cheesy goodness is irresistible. I also love their variety of sides and desserts – the garlic breadsticks and brownies are a must-try!

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Sadain Sarwar . 2024-11-26

MORE AT Google

Tastiest pizza i have ever eat bny pepproni

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Tonislav Vulnarov . 2024-11-20

MORE AT Google

I recently ordered takeout from Pizza Hut Basingstoke South and went to the shop to collect it. The experience was fantastic! The vegetarian pizza was freshly made, packed with vibrant, flavorful toppings, and had a perfectly crispy crust. The staff at the shop were friendly and efficient, ensuring my order was ready on time and handed over with care. The takeaway process was smooth and hassle-free, and the pizza was still hot and delicious when I got home. Highly recommend this location for great service and amazing pizza!

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Sammam Ahmed . 2024-11-17

MORE AT Google

Very Helpfull and friendly customer service will definatly be returning!

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Mike Heal . 2024-11-16

MORE AT Google

The pizza was great, however, I ordered and paid for extra pepperoni but there were still slices with a single piece on. There definitely wasn’t extra pepperoni!

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Colin . 2024-11-14

MORE AT Just Eat

Not good at all phoned up no proper answer not the first time it’s happening so will never order again

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Jane . 2024-11-08

MORE AT Just Eat

My order arrived on time and still very hot and delicious.

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Tumisang . 2024-11-03

MORE AT Just Eat

SHOCKING AVOID AT ALL COSTS If i could leave 0 stars i would. Order never arrived which i was already frustrated with but i understand sometimes things go wrong so i contacted customer services the next day with proof of receipt and explained what had happened. After receiving a response i was told they were going to contact the hut i ordered from to resolve this for me, but then received an email stating the hut confirmed my order was delivered. I have a ring door bell that proves nothing was delivered to the address i ordered from so replied back stating this again i was told this would be looked into and they would contact me afterwards. They emailed back after four days saying the exact same thing that the hut had confirmed my delivery and completely disregarded me stating i had proof otherwise. They are quite literally lying to me and refusing to refund me my order! So not only did i go hungry that night and was left out of pocket i am now having my integrity questioned after being a loyal customer for years! My order was placed on the 9th of october and i am writing this review on the 22nd yet still no resolution, just horrific customer service and me being refused my money back for an order i never received that i quite literally have proof of. This used to be my go too for pizza takeaway but now i would avoid pizza hut as a company at all costs after this experience. STAY AWAY!

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Ella Thomson . 2024-10-22

MORE AT Google

Lovely pizza as always. But we did want tomato sauce on the meat feast and we got BBQ.

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Chris . 2024-10-17

MORE AT Just Eat

Ordered white cookie dough & caramel with ice cream and got milk choc with no ice cream! Not the first time my order has been wrong or missing items.

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Sapphira . 2024-10-13

MORE AT Just Eat

Did not receive my order at all staff very very rude

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Chris . 2024-10-10

MORE AT Just Eat

The cheese on the pizza was very tangy taste to it and that kitkat sundae was too sickly and the sauce was very runny

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Harley Sissons . 2024-10-07

MORE AT Google

Friendly & polite, kids always enjoy there pizza's

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Steve Johnson . 2024-09-15

MORE AT Google

Ordered on Saturday 14th September. Order was wrong, which we refused as we did not want someone else's food. Called them up to explain and was told they did not believe me and would ask the driver. She called me back to apologise and said they would remake my order from scratch as it was cold and could not be served. Would be 20 mins. 10 mins later, barely warm chewy food arrived which had clearly been reheated and not made fresh as promised. Essentially the worst food order I have ever received. I considered reheating the food again, but was concerned over bacteria issues. I was offered a complimentary item to follow and a second apology.

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Terry Seager . 2024-09-14

MORE AT Google

Not one for leaving review but the two ladies on shift tonight hold a tight ship, I've not been to pizza hut for quite some time but tonight has been great 👍💯

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henry ennis . 2024-09-08

MORE AT Google

Order never arrive. After calling them after the arrival time. It was marked as delivered when it wasn’t. Avoid this place.

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dean . 2024-09-07

MORE AT Just Eat

Had a large stuffed crust half and half veg supreme and sizzler. It was delicious and the delivery guy was polite. Will order again.

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Tufayel Ahmed Zahid . 2024-09-04

MORE AT Google

Nice food and fine service & Friendly staffs.

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pradyot mishra . 2024-08-29

MORE AT Google

Ordered 4 chocolate chip cookie dough desserts. Got one white chocolate chip cookie dough which was not ordered. Two of the ice cream tubs were also missing. When we called the store, we were told that they have run out of ice cream. The items should have been removed from menu rather than accepting the order and the payment but shipping incomplete orders. The staff did not offer any refunds neither was very friendly. Their best offer was that they will ship the missing ice cream with our next order. What use are a couple of ice cream pots without cookies. Absolutely appalling service. This beach should be reported to Pizza Hut main office.

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Najeeb Younossi . 2024-08-25

MORE AT Google

The food was good and tasty and the wait time was not long. Would order from them again

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Twilghtwig Pop tod (Goldfish12) . 2024-08-24

MORE AT Google

Great experience, friendly staff and complimentary icecreams for the children. Thankyou.

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Sammy Jo . 2024-08-19

MORE AT Google

Good Pizza Love That. Good Service by Owais

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stasys miezetis . 2024-08-11

MORE AT Google

absolutely awful my food didn’t even turn up and they told me to collect my food after ordering delivery for a reason i want a refund

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Sophie . 2024-08-08

MORE AT Just Eat

Amazing food and fast delivery. Definitely ordering again!

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Hira ashfaq . 2024-07-30

MORE AT Google

Pizza was great, and great service from Owais- quick and efficient and polite.

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Lucy Snowball . 2024-07-30

MORE AT Google

food never arrived. person on phone lied and told me it was en route. in fact it wasn't even being cooked. barely an apology and no effort to actually cook the food even though the restaurant was still open for 30 more minutes. disgraceful

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Peter . 2024-07-13

MORE AT Just Eat

Best Pizza Around ! I’ve ordered the wrong pizza online and they were so kind to place a new order for me for free.

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Rossella Memmola . 2024-07-13

MORE AT Google

Very friendly staff and very fast services

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Joel Joseph . 2024-07-06

MORE AT Google

Amazing experience and very considerate staff.

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Jeswin Joseph . 2024-07-06

MORE AT Google

The Best pizza in town! All food is good, and the staff is nice and friendly!

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Alina Damaschin . 2024-05-24

MORE AT Google

Amazing customer service very nice staff, food is amazing as always

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Oscar Pink . 2024-05-07

MORE AT Google

Lovely customer service and excellent food

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Daniel . 2024-05-07

MORE AT Google

We ordered a vegetarian pizza, but a meat one was delivered. When we called the restaurant to explain the issue, they said "so what do you want" in response to my explanation of what happened, refusing a refund, telling me I was wrong, they don't do the pizza we want, and being incredibly rude.

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Charlie . 2024-05-05

MORE AT Just Eat

Received the wrong order. When phoned the costumer service was appaling. When we explained the woman just kept saying 'what do you want . Also they didn't have what we ordered. So why didn't they phone to let us know . Also we were sent a pizza which we didn't know if it was meat or not as we ordered a plant base pizza. Then to be told we couldn't have a refund and it took some doing to have a replacement pizza. By the way the replacement pizza never showed up. So we spent £20 on a pizza that we never got or got a refund. But we did get really awful and useless customer service. The delivery guy was good . Took our money got the wrong order no refund and no replacement pizza. £ 20 down and a ruined Saturday night thanks alot pizza hut . You are rubbish!

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Clinton Hare . 2024-05-05

MORE AT Google

Food burnt and cold and extremely late..was meant to get chips with the order for free but they didn't turn up..not happy

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Lyndsey . 2024-05-04

MORE AT Just Eat

I have always had a great service and yummy pizza!! ❤️

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kavya harthi . 2024-05-04

MORE AT Google

food was hot and delicious. easy to ordered

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Mc Traficante de Sonhos . 2024-04-27

MORE AT Google

I always buy from pizza hut brighton hill because always my food it’s ready on the time, staff are frendly. The best option for food hot and fast

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Vishal Mehla . 2024-04-15

MORE AT Google

Lovely costumers serving, great food for the price. Always open when you need

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Mariusz Michalkiewicz . 2024-04-15

MORE AT Google

Great experience! Pepperoni pizza it's the best! Thank you for your best services

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Constantin Anghel . 2024-04-14

MORE AT Google

Pizza it s yam my.thank you. Good services

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Wendel Teixeira . 2024-04-13

MORE AT Google

Woman tried to force us to give 5 star reviews

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Charlie Coe . 2024-04-11

MORE AT Google

Alina at the Basingstoke South pizza hut has excellent customer service skills, she was very polite and pleasant which is enough to encourage me to use them again

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Ashley morrish . 2024-04-08

MORE AT Google

Really nice food and great staff

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Sophia Capone . 2024-04-06

MORE AT Google

Good atmosphere, delicious food

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ludimila capone . 2024-04-06

MORE AT Google

great service. hot pizza . nice experience

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Xavier Brophy . 2024-04-05

MORE AT Google

Always hot and on time and staff care about their customers. If I could give any more stars I would

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Lord Craig Delaney . 2024-04-02

MORE AT Google

Food is pretty decent and always hot,my delivery driver Brian is always happy and polite.

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Colin Hawkins . 2024-04-02

MORE AT Google

Great experience! Frendly staff! Pizza hot and fresh. Thanks

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REBECA TACU . 2024-03-31

MORE AT Google

Fast delivery! Hot food. Always a plesure to place order on pizza Hut brighton Hill. Thank you

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Gigel Anghel . 2024-03-31

MORE AT Google

Kind atmosphere, friendly staff. Pizza hot and fresh! Thanks 😊

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Mariana Captari . 2024-03-31

MORE AT Google

The best service 🥰food fresh and fast delivery thank u🫶

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Adina Soare . 2024-03-31

MORE AT Google

I entered the restaurant but nobody was on reception people were busy inside I waited for long then I placed ordered for medium Magritte without garlic but got large with garlic I asked the girl to call manager she told me that she is manager here lastly lady in headscarf not only got my order properly but also told me all crusts which was a good experience but this time little girl was in hurry and to my surprise claimed to be a manager never going to visit this restaurant again.

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Tomliju Nilappana . 2024-03-30

MORE AT Google

Fast services , very good pizza hot and fresh, looks yummy!!!!

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david stefan . 2024-03-30

MORE AT Google

Hot and fresh . Great experience. The staff were very nice

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Dacian Ponea . 2024-03-30

MORE AT Google

Best services and very fast .staff frendly

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Eder Collabone . 2024-03-28

MORE AT Google

Pizza is always hot and fresh. Nice experience.I m coming always with pleasure here.

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Rone Santana Nascimento Santana . 2024-03-28

MORE AT Google

very professional staff. the best people wich work here.

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dumitrache liviu . 2024-03-28

MORE AT Google

Great service, very friendly staff. Highly recommend

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Ab G . 2024-03-25

MORE AT Google

Nice staff. Pizza amazing hot and fresh! well done

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Daniel Tarasov . 2024-03-25

MORE AT Google

All round good staff pizza done to profection and really quickly would recommend 👌🏼💯

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Patrick Stokes . 2024-03-25

MORE AT Google

Amazing customer service, especially by Auishi, who went that extra mile to make my pizza extra hutty and extra delicious for us. Definitely recommend the Place, As always Best Pizza Gut in Basingstoke!!!

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S. K. . 2024-03-24

MORE AT Google

Very kind . Pizza always hot and fresh! Nice eperience

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Preda Cosmin . 2024-03-23

MORE AT Google

The food always is fresh, hot and tasty!the staff is nice and helpfull all the time!Thank you!!

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Mirela Dinescu . 2024-03-22

MORE AT Google

Pizza is nice hot and fresh. Staff very friendly.

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Rafael Biro . 2024-03-19

MORE AT Google

very good food, high quality service

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kayos b . 2024-03-19

MORE AT Google

Fast service and staff was friendly

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Alessandro Capone . 2024-03-19

MORE AT Google

Tremendous service, food tasty receptionist good look and cheerful.

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Malike Wahid . 2024-03-17

MORE AT Google

Staff always friendly and pizza was hot and yummy

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manish mahant . 2024-03-10

MORE AT Google

Can’t review my order as I never received it

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Kerry . 2024-02-24

MORE AT Just Eat

Missing a bottle of cherry coke from my order, driver was made aware

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Patrick . 2024-02-24

MORE AT Just Eat

My go to place for pizza, hands down best place in Basingstoke, great staff, always tons of toppings, great service, and always have a great deal for you!!! Love it

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Ola Ola . 2024-02-23

MORE AT Google

If you like your grease, this is the place to order from. Pizza Hut in the UK is by miles the worst Pizza Hut I have tried in my life. Why is there so much oil?? What Pizza Hut is doing to rectify that? Nothing.

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Loukianos Patrinos . 2024-02-22

MORE AT Google

Awful service from Just Eat!! Just pathetic!!!

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Jon . 2024-02-06

MORE AT Just Eat

Brilliant customer service; the pizza was excellent, fresh and hot.

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Anup Gurung . 2024-02-04

MORE AT Google

The staffs were very humble and Brilliant customer service, highly recommended for everyone. I liked the Hawaiian pizza for a change.

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Tripti Gurung . 2024-02-03

MORE AT Google

Welcoming staff. Very friendly and quick service.

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lowGN . 2024-01-31

MORE AT Google

Pizza it’s look amazing, always hot and fresh. A pleasure to buy from here. A big thank you for your services.

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Kami Kamyari . 2024-01-30

MORE AT Google

Always hot and fresh my favorite Pepperoni pizza. Staff frendly..

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Alina Anghel . 2024-01-30

MORE AT Google

The staff is very friendly and the order is always accurate.

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Hafiz Hunain Maroof . 2024-01-30

MORE AT Google

My delivery driver Brian has delivered to me several times now and is always happy and polite when I see him.

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Colin . 2024-01-30

MORE AT Just Eat

Delivered quickly, great service.

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crazyduck (crazyduck) . 2024-01-05

MORE AT Google

I collected, I had forgotten how good Pizza Pan pizzas were

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Stephen Gould . 2024-01-02

MORE AT Google

Lateness was blamed on the app with no accountability or compensation. Very disappointing outfit will stick with Papa Johns I have never had an issue

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Adedayo . 2023-12-02

MORE AT Just Eat

Amazing and good service,quick,friendly staff.i will order again soon.

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Luiza Pricochel . 2023-11-26

MORE AT Google

Great pizza, always fresh and made quickly to order !

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Kyle Jackson . 2023-11-25

MORE AT Google

We are regulars, service is always excellent, delivery drivers are friendly. Pizza are always full of toppings and hot on arrival

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Katie Childs . 2023-11-19

MORE AT Google

No update given, food was late, no sauces given and missing items we paid for. Not very happy

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Jade . 2023-11-08

MORE AT Just Eat

Cold and the mac and cheese was burnt

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harrison . 2023-11-06

MORE AT Just Eat

Good pizza! Great friendly happy service. Thank you very much☺️

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Grace Goodchild . 2023-11-06

MORE AT Google

Ordered a delivery and got it on time. Food was piping hot and crispy. This sweet elderly man came and greeted me with my order and left a complementary note on the box. Normally do deliveroo or uber eats and you get nice people, very friendly but this guy was on a whole nother level. Mad props

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BlankMaster000 . 2023-10-23

MORE AT Google

Good customer service and food taste good.

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Emelia Asante . 2023-10-22

MORE AT Google

The delivery was 30 mins after the later of the delivery window, Luke warm and the driver struggled with left and rights….won’t be repeating.

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Jock . 2023-09-30

MORE AT Just Eat

Excellent pizza and sides. I was late to pick it up and they remade it for me.

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Mark Flemmich . 2023-09-27

MORE AT Google

Completely wrong order, but got the right receipt? I don’t understand how it was so confusing

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Dan . 2023-09-19

MORE AT Just Eat

Had a notification to enjoy my delivery but it had not even arrived. Waited another 25 mins. Called the restaurant to be told I need to wait another 20 minutes. I am still waiting for my delivery that I ordered over 2 hours ago. I would like a refund!

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Amanda . 2023-08-23

MORE AT Just Eat

Food was lovely when it finally arrived. No contact from the restaurant at all despite being asked for a delivery update

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Clare . 2023-08-01

MORE AT Just Eat

Terrible, took 2 hours to arrive. Wouldn’t have come at all if I didn’t call twice on the second call almost 2 hours after the order they said it was just in the oven the previous call half an hour earlier I was told it was sent out for delivery 10 minutes ago. Clearly missed or delivered my order elsewhere as the delivery time at the time of order was 20-30 minutes.

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Hannah . 2023-07-04

MORE AT Just Eat

Food was delayed twice and has arrived cold

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Amy . 2023-07-02

MORE AT Just Eat

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