Pizza Hut Delivery in Portsmouth

One of the best branch they've got here cosham, the customer service was awesome and quick

Not ordered from Pizza Hut for a while and disappointed that the pizza is still very greasy, the box base unappetisingly soaked in grease. The pizza itself had almost a 5cm rim which is a bit a cheat. The base sauce was supposedly BBQ but was tasteless, apart from the cheese, the toppings were sparse but quite tasty. The pizza was hot although the delivery box battered. The delivery guy was okay. Expensive even with the deal discount because too greasy to eat more than a couple of slices. Yuk!

It’s really good and has good service

The just eat system crashed and said my order was delivered when nothing had arrived so had two wait over an hour and half for my food. I had to call the restaurant to make sure

Came up the road even though there was police vans and cars. Lovely delivery driver

Food said delivered at is not here

Disgusting, hour and half late, pizza stone cold, greece oozing through card board to the point it was soggier than a kippers purse, the bread crumbs had slipped off halloumi fries, the seal was torn on pizza. tried to call, no answer because they had shut as was so delayed. Didn’t eat a single bit. Waste of money, don’t bother.

Very friendly staff always nice food

one of the female staff had an awful tone with me about a miss understanding on the order then proceeded to be rude to me as i left the store

Food cold I wont go there delivery again

It came within the time frame they gave me but it was still over an hour from time I ordered.

Poor quality pizza.under cooked and cheese just slid off and hardly no pepperoni on it at all.1 bit per slice.very poor.

Shocking delivery service. Took over an hour for a single pizza to be delivered! Tracking app stated it had been in the oven for 30mins, before being packed for another 25mins! When it arrived it was dry, cold and absolutely nothing like the advertised ‘Big New Yorker Pepperoni’! Very disappointed! I will not be using this branch again!

Super helpful staff. Helped find the best and cheapest deal for me. Nothing was to much hassle. Everyone I delt with and saw were polite. Will definitely recommend.

Great staff quick and very clean.

No issue with Pizza Hut, only with Just eat: My delivery details where not passed on and my mobile number was utter garbage on the drivers chit so he could find nor contact me

There’s a guy called Nathan that works here and he’s so kind. Big up Nathan.

Nathan your a star, best service ever! Nathan needs a promotion he was so lovely!

The delivery lady was super nice and sweet

I had an amazing experience today with Pizza Hut! I wanted to publicly thank Sarah and Alan for their services! Great quality food and amazing presentation as also top delivery service! I was really amazed today! Thank you guys!

Would be better but didn’t receive the melts

I told the employees that I want garlic flour on the bread separately, but I came home and they didn't put it...

Fantastic quality pizza, much better and fresher than Dominoes

The food was all soggy and had no taste and only have 4 chicken slices

Very poor quality of food for what I paid for ! Under cooked chicken strips and a very dry nearly burnt pizza ! Poor quality take away for a sat evening with my son .

DISGUSTING WILL NEVER GET ANOTHER PIZZA FROM PIZZA HUT EVER.................

Restaurant accepted our order. 2 hours later, they’re shut and our food was not sent it out for delivery. This morning I’ve checked the app and it says it was delivered. Second time this has happened - not ordering from here again. Shame you have to give at least 1 star in order to submit a review. Find it difficult to review something I’ve not received.

Pizza was thick and doughy one end not cut into slices and not hot

Trying to call restaurant and don't answer the call, will never book with them again

I ordered a pizza through uber which didnt turn up called pizza hut and the gentleman who answered the phone was amazingly helpful got told he will send out a new pizza as soon as he could as they were short staffed which arrived 40 minutes later and was extremely apologetic and the driver was also friendly love the pic of his German shepherd

Too expensive and disappointing food

both orders were wrong in some way one was not even cut up

No answer at the restaurant so cancelled and requested refund and then ordered from dominoes.

Great service and fast, loving the tear and share matball version, not that I thought I would, but its really nice, can't ask for more, well not totally true, the tear part of the share was more rip lol, maybe it could have been cut a bit deeper like normal pizzas, but its no big deal.

Wrong drink delivered Hot pizza though!

Very nice food, hot on arrival and was early. Will order again. Thank you.

Lady that delivered my food didn't have a clue what she was doing and gave me the wrong order that was huge. She kept saying just take it but I refused saying that a family a few roads down is waiting for that as the address was on the receipt. in the end she reluctantly walked back to her car and found my order but the drink was missing so she said its nothing to do with her and to call the restaurant. So I tried to call the restaurant for twenty minutes but nobody answers the phone so I just gave up and emailed customer services that said they are really busy and can't take upto 5 days for a reply. That itself can't be a good sign if they have that many complaints to deal with haha. Food was average.

This was the best pizza base i have tasted for a long time. Special flavour excellent!!

Terrible I had to phone Pizza Hut to find out about my order

Wrong sauce with the nachos and they were a little burnt. The rest was excellent!

Absolutely terrible customer service. Had to call 4 times to get through to someone. Then the first answer I get is apparently deaf and hangs up on me so I have to ring again. All this to just cancel my order. And then this second person just tells me that it can be cancelled but I'd have to sort out the refund online? Like wut. This should be automatic??

Excellent pizza Great service 🙏

I’ve paid but not received my order I have called the restaurant several times they are not picking up

Very disappointed with this hut, took 5 minutes for someone to greet us at the door even make eye contact we asked for help in the end. Not one waitress seemed to know what they were doing most common answer " sorry I forgot" 1 lady put our cups out then we came bk and another was clearing them away and literally screwing the kids activity books they were working on up in front of me. We had to get plates and fresh cutlery from my ourselves after the starters. Table in front of us had similar issues. Helps if the staff smile and have confidence. The only person who seemed to know what they were doing was the only bloke who worked there.

My pizza was burnt so only half was edible. My cold items were not with the main delivery. Was advised to ring and the the shop know. Which I did I then rang an hour later and “has it not arrived yet “ to then be told the drink I requested they didn’t have. After the second call the items arrived within 10 minutes.

Don’t mind that I had to wait somethings can’t be helped but cold pizza when it’s stodgy in the center and the cheese snaps rather that drips can be helped and it isn’t good enough! Very disappointed

Good was never delivered! We were super patient and waited an hour before contacting the Pizza Hut but when we phoned they said that it was on the shelf waiting to be cooked but they had no drivers. I appreciate that having no drivers is not their fault but they should have contacted us before an HOUR. In the end we had to collect it ourselves and this app won’t even let us refund the delivery cost!

Well I’m not sure how they done it, but every slice of pizza stayed boiling hot for ages very impressed.

Really friendly lady who delivered our order. Polite, courteous and friendly. Good food, love the cookie dough although they are tight with their ice cream, this is not fault of in store staff. It comes pre packed in a tiny tub.

Order was late, no update given by restaurant until I requested it. Pizza was piping hot when delivered though, which was appreciated!

Really hit and miss from this Hut we needed spoons to eat our pizza it looked like all the topping had been poured into the cardboard box then the bread base dumped on top dont think I will bother with Pizza hut again back to Domino. Oh and it was 15min late

Large order of toppings, great pizza

Thanks pizza hut sorting my issue out straight away! Appreciate it+

Food arrived without ice cream and my drink. Was told couldn’t get a refund, so said ok redeliver please. I was greeted by driver with my ice cream but not drink. Response was I was told too late about the drink and would have to go back. So I’ve paid Pizza Hut for a drink and never received it. Am I going to get a refund then? Absolute joke!

Pizza good lots oil but that's not a problem I like it but they left pen inside my pizza I never got that before. Glad I ordered 3 so one in the bin thanks never come back

Abysmal service. Delivery was over an hour late. Will never order again

Really not a nice pizza at all. They smeared some kind of sticky garlic all over the crusts, gross! The delivery driver was the nicest driver we’ve ever had at our house. So friendly and polite.

Had long wait time when I ordered at 12:40 it was due for delivery at 13:55. At 14:10 I phoned to find out and it turned up at 14:23

My food turned up on time but was burnt

Pizza and cookie dough were both very greasy x

absolutely disgusted with the customer service I just received from Victoria, pizza hut forgot our pizza and basically said tough cause they are too busy they can not re-deliver, I understand times are tough at the moment but you should still be sympathetic and to tell me I can only have a credit note and no refund. not best pleased pizza hut I will not be ordering again and you can keep your credit note, also a better person on the phone with better customer service would have made this situation better, this could have been a good review!!!! Also took 1 hour half to be delivered

30 minutes late. Pizzas undercooked sides over cooked and stone cold never ordering again

Waiting 2 hours for a delivery on a Monday night try ringing in those 2 hours and no answer absolutely shocking from a massive franchise like pizza hut

Driver was lovely, thank you. Pizza a little cold on arrival but was a busy Friday night

I didn’t know when it was arriving as I couldn’t track my food

Was very disappointed with our pizza I paid for dips which didn’t arrive and I paid for additional topping which wasn’t on the pizza , the pizza was over cooked not worth £28 a complete waste off money tonight .

Not really a fan of pizzas, just convenient after a few beers.

Very bad experience - My food turned up an hour and 20 mins late! I tried calling the store 4 times and no answer and no phone call from the store to mention any delays. When I did eventually receive my order and mentioned it was late to the delivery person there was no apology whatsoever only excuses that he was the only driver during the day and then walked off. Probably worst of all was my pizza was stone cold and not even cut properly so I had to literally tear it up and eat it like an animal and it didn’t even look appealing it looked rushed and greasy! Terrible.

Quick delivery and the p iui was were very hot and very tasty

So service and delivery time was spot on. As for the food well, order cookie dough and ice cream which stated is good to share(for two people) its not, its tiny, there was barely two spoon falls of ice cream and the choclate chips tasted burn. as for the pizza it seem like a 3 year old had made it, the edges where all burn it and there was all this dust everywhere think it was garlic power but not sure. for the price I paid it was not good

Great service and quality food tho wasn't happy with having to collect my food from a pizza delivery service after ordering for delivery

No happy! no ham and no Pepperoni ? cold pizza and worst takeaway in my life! never again buy! £19 for 13 large is lot of money!

Great service from this shop. The staff are lovely.

I ordered my pizza crust with no garlic but I was given one with garlic

Excellently presented and tasting pizza and delivery service. Would recommend!

They delivered my food half an hour later and on top of that got my order completely wrong. Only good thing was that they sent me a replacement of the correct order. Never buying from them again!

Chicken was dry so over all pizzas were uneddible

Food was great, esp the cookie with ice cream.. Just a shame about the delivery guy who delivered the pizza.. He was early and didn't think to phone me, I went outside at the time stated on the app and he had ago at me.. Stating that I should of been outside earlier and that now my food was cold (which it wasn't).. I ve ordered from here before with no problems and the delivery person would phone me when outside

the delivery man was very friendly, very good service will definitely order again

Ordered nachos, turned up burnt. Pizza was also burnt, and half and half wasn't exactly equal. Toppings missing on most slices. Should of stuck with Dominos !

Food good. Delivery guy awesome. Good advice on the best deals and they upgraded my small pizza to a medium. Got ice cream that was still frozen which doesn't normally happen from takeout places.

Food arrived late and the delivery driver was fishing for a tip despite this. Average quality - no better than a supermarket pizza a tenth of the price. Will not order from here again.

We ordered a few weeks ago and the order was wrong and there were a few issues however, my husband went up and said they were really apologetic and they went above and beyond to rectify it. They offered is credit for next time. Ordered today and the lady who answered was really nice, polite and helpful. The delivery guy then came and honestly he was the most friendliest person and really cheery. All companies sometimes get it wrong but they went about and beyond to rectify it and the employees today were great.

Very impressive service with no complaints on the order, well done.

Always arrives before time and is hot!!

Ordered a pizza and almost the whole left half had no cheese or toppings just sauce, the box was completely bent. The middle of the pizza had cheese and toppings but on the other side all of the cheese was completely stuck to the box so also had nothing on it . There was no email like there usually is and took an hour to arrive am really disappointed

Food was only luke warm. Pizza would have been better if it was actually sliced.

Could do with a seat for disabled people while they wait for food order.

Never again! I've been a long time customer of this Pizza Hut. Last time I used it the food arrived cold and was sent back. Took over 2 weeks for the refund which is a joke in itself. Gave the benefit of the doubt and ordered again today, food once again arrived stone cold. Delivery driver tried to refuse taking it back. Utter joke! You've lost a regular customer now and I will never order from here again. No doubt my refund will take weeks again! Real shame as up till these two experiences they have been good, but when a Pizza hut can't even deliver a hot pizza, you don't deserve to be in business!

we had a mixed experience with this take away pizza hut... mostly positive but on a few occasions I told myself not to use this place ever again.... one time there were barely any toppings on the pizza - reported this to the pizza hut (no response)... once they delivered the pizza 40 minutes earlier than it was asked for (ruined the party) - although the store offered a pizza credit.

Rating 3 stars for friendly helpful member of staff. Will change rating if or when I eat here. Went in as I had an offer for Pizza Hut restaurant. Not realising this was delivery or pick up only. Ok it wasn't busy. Mid afternoon. Mid week. But the member of staff was very helpful and informative. Which would make more likely to use them in the future and hope that the negative reviews I have read have been addressed by management Later changed to 4 star as Pizza I tried was OK. £7.99 for any size and topping. Not a great pizza but OK. Member of staff helpful and polite, and willing to make pizza as we liked

Online site is waste of time can't find a proper menu or sizes didn't even bother to order really unhelpful

Worst I've ever had not going there again pizza Bearley cooked warm not hot would rather walk to town and get one there better in everyway

Only reason they are getting 1 star is because I cant give a half of a star. Terrible service. If they answer the phone you'll be luck. Have ordered from them twice 1st time said would be 30mins was an hour. Second time order came on time but was wrong order and cold. Has now taken over a month to get £3.99 returned to my account. After I had to fill in numerous forms online only thing I didn't give was a sample of my DNA. Please people there is a Dominos just less than 100 meters from here.

Food poisoning from Meat Feast! Complaint made to HO - not interested. Go to Dominos

Been waiting an hour. They're aren't even answering the phone. Utterly useless

Had several pizzas from here. Really good. Seem to have better deals than the one at Northarbour

Absolute tasteless food I have sent a complaint to pizza Hut disgusting food

Not great service, the basics seem a challenge. Occasionally get a seemingly competent person take our order. Food is always Pizza Hut consistent but with a Dominos just up the road running like clockwork and proving less oily pizzas I don't bother anymore. We gave up on delivery a long time ago as by the time we decide we want pizza it's because we're hungry and it's late and it just takes too long

Yet again order wrong HOW DIFFICULT CAN IT BE will be not be using again in last 18 months order wrong or parts missing on at least 5 occasions RUBBISH !!!!!!