Pizza Hut Delivery in Havant

Very poor staff always cleaning will always brush after a single customer comes in the shop Asked to cancelled an order after making a mistake om the order. Told no as order was taken. Very poor customer service.

I normally wouldn’t write reviews as it’s just fast food but I had such a bad experience I ought to warn others. If I could give less than 1 star I would. I have ordered several times through the app and every time the pizza is delivered cold, items forgotten and has taken over 50 minutes for delivery. Today my order never turned up after spending over £40 and waiting for an hour. I then phoned the hut only to be told that they can’t do anything as I ordered through the app. They couldn’t offer a refund and they said they can make fresh but I would have to collect (if I wanted collection I would have collected to begin with). The customer service was shocking from the shift manager tonight. I believe his name was KD but I doubt he gave me a real name. This is the last time I’ll order here. Avoid at all costs. The Pizza Hut staff and delivery drivers are diabolical. It’s embarrassing how people can’t run a shift in a pizza store in Havant and get food orders out correctly. Laughable.

STAY AWAY! Ordered at 20:45 via uber eats, got a call a few minutes later from I presume the manager letting me know that they could fulfil the cheese bites on pizza as they didn’t have the cheese for anything stuffed crust. Should have just cancelled the order here and not proceed but have nothing else in until food delivery arrives tomorrow. So just got a pan crust pepperoni. Not fully pizza huts fault on the extreme delay in delivery taking over 1 hr 45 minutes.. called the restaurant about 22:00 and said if we could collect as I’m pregnant, hungry and still had no driver allocated. They said we could collect it (hubby left to collect and 5 mins later finally got allocated a driver so I called the restaurant back to let them know a driver would be coming not us) Asked about the food being kept warm or recooked as I’m sure it was finished cooking at 21:05/21:10 and would be cold. A employee told me that the manager said they couldn’t recook the pizza as its policy, was told food was sat on top of the over so would be ‘warm’. Pretty bad the manager couldn’t even jump on the call. The pizza wasn’t even Luke warm. Luckily planned and put the oven on so had to wait another 15 mins for the food to heat back up before eating. Extra dip I ordered was missing.. not like the food hadn’t been sat there for nearly hour and half and someone couldn’t have checked it, it was clearly stated on the order receipt. Pizza and wedges were cold and had to reheat. Garlic bread we ate cold as we were hungry but tasted like cardboard. As can see from pictures looks like half the wedges are missing.. didn’t even fill half the box. And the pizza was missing most the cheese and I wouldn’t call it a pepperoni feast was lucky to get 1 slice of pepperoni on a slice… honestly the quality checking from here is awful, have given this place one too many chances and had enough.

I have had consistent orders that have resulted in issues. Food has arrived cold, well beyond the time displayed, or in my most recent order, I have been told there is a technical issue but it will arrive when resolved, only to have to call in five hours later when there were no updates at all, finding that it has only just been put in the oven. This order was not refunded, there were no apologies, and there is no way to do so. This added with prices that have skyrocketed after removing their old deal system makes the food arriving not at all worth any wait. This used to be my go-to for pizza, but it is far from what it used to be. Don't waste your time.

Great receptionist and very helpful staff

The amount I paid and they forgot the drink

lovely food and polite delivery driver thank u

Not a bad pizza at all and rolo cookie dough is great, was served by Dan and safe to say he's a legend, remembered my order which was very surprised considering haven't been there in 2 weeks. Good lad very well spoken he is someone any business would want a really good lad Cheers

Gave half my order and wouldn't answer the phone so I could tell them

food was never delivered hope I can get a refund very disappointed I still been charged for a service that I have not received

didn't get the food we ordered no idea where it was delivered too but we sadly didn't get it, called the restaurant they said there was nothing they could do about it once it left them that's Thier bit done. now I have to hope just eat will refund our missing order. happy new year!! 😭

Forgot the cheesy garlic bread and when I called for a refund I was left hanging on and then they hung up. The pizzas had clearly been travelling for some time as they were soaking wet. I will not order from them again. Given them too many chances.

Ordered food via app and didn’t turn up. Could not contact office to chase. Terrible service.

Pizza was cold and a bit soggy. Also didn’t get extra cheese

Pizza was good. Slightly late but delivery driver apologised

Order pizza it arrived late and when arrived it was cold , they use uber and it wasn't in the bag and 1 of pizzas missing Manager of pizza hut I assume Ash Wouldnt take any responsibility Awful service and cold food I should have used domino's or papa Jones They need to train their staff

Crap took a hour and half cold pizza and nachos crap won’t ever get from here again the comments say it all should of read the reviews never again waste of money disgusting and I hope people don’t get this crap

Good pizza, only takeaway unfortunately but arrived quickly

Very bad customer service, I am trying to process an order for HOURS, I called them to be advised and they said that there is not drivers available until 4pm, I tried to process the order at that time and 21 minutes later they cancelled the order again, I called them again and now they said that a driver will be able at 6 pm.

You know what you’re getting with Pizza Hut - no complaints here

Food arrived lukewarm and container was sodden. Tasted okay, that was the only redeeming factor. Disappointing.

Food arrived almost an hour late and cold. No contact from store, used just eat delivery driver who was apparently given the wrong address 15 minutes away from us originally. Appalling service and substandard food as being cold on arrival is going straight in the bin. I don't eat reheated takeaway food

My cookies were forgotten in my delivery order. We told the delivery driver as we noticed a box was missing, he said he was going back to get them. It's been over half an hour. There's no way to complain other than call the store. I've called them until the phone rings off twice, no one is answering. Terrible service.

I waited more than 1 hour for my order, which did not arrive. Then I called the shop and then they said that the oven was broken, so the delivery was delayed. An hour and a half after the order time, someone rang the bell, whom I could not identify. I told him I was coming down from the 6th floor, wait for me at the gate. I went down, but I didn't find the man in front of the gate. Then I saw that the delivery was made. Which was not true! I phoned three times before they might (!) send my money back. Terrible service I am not happy at all.

We have just ordered pizza for collection, money taken and then the shop is shut when we get there?! And no-one answering the phone!

Good service With The very very friendly

Yesterday I was order pizza from Havant Pizza Hut and this store was so quickly delivered my pizza and this pizza was good like test was absolutely perfect and topping was perfect and quality was good

Amazing food, best customer service also keep up the good work !

driver decided not to deliver my order

Very fast delivery! I was quite surprised by how quickly it arrived. The food itself was quite good and the delivery driver was very courteous to knock on my door quietly as per instructions to avoid waking my baby.

Excellent service and great food 🥘

The chaps here are brilliant. Ordered a medium because website mistake and they sorted it to be large.

Food as brilliant as ever. The nice guy who served me was very friendly. Always choose Pizza Hut.

PIZZA hut SHOULD BE PIZZA SHUT!!!!! GARBAGE 😞🗑️

the driver mixed up the drinks and so we had a full sugar coke delivered and I have type1 diabetes and couldn't drink it

Very very good,, nice people and food was good

Avoid. Inconsiderate. Dominoes for me from now on.

cookies turned up but ice cream was missing,was told to phone the store. Then had to wait another 30 minutes for ice cream to be delivered by which time the cookie was cold and hard. Not Happy

delivery driver was rude and stepped over the line. they need to be aware that there are vulnerable adults who cannot cope with aggression, rudeness and confrontation. it could have been dealt with alot better

Pizza was good however was sent the wrong side. Called the store and the staff member questioned what was sent even after saying someone else ordered the same but different side.. got very aggressive and shouting down the phone saying I was in the wrong. Won't be using pizza hut again dreadful service! Appalling behaviour

Terrible service,waited downstairs for over half an hour but no show. Rang the restaurant an they said it’s nothing todo with them it’s just eats problem,so I’m out 35 quid an someone else is eating my pizza

Clean and today. Staff were really friendly. Pizzas were delicious

Forgot food from my meal and cookie dough not happy

items missing restaurant was not helpful when called

Made me more hor*y then my man

Love the friendly staff and and food was delicious. Thanks for your kind service and see you all very soon.

Order turned up cold and missing the garlic bread

The food when it arrived was cold and inedible. Will not be using this service again.

Awesome pizza, polite and on time

Delivery took so long the pizza arrived cold

Great pizza, good staff, before pick up or ordering a recommend looking out for deals

Food was stone cold Arrived over an hour and a half late The shop was called 3 times and said it was on its way and still wasn’t with me over an hour later and when it did finally show up half my order was missing and it was all stone cold and horrible. I would like a refund for this order because that’s unacceptable service. They had my number and never called to say it was going to be late or that they didn’t have some of my order in stock, the shop even assured me on the phone my whole order was there and I double checked with the driver and he didn’t have the rest of my food.

Made sure our pizzas were fresh and very helpful staff always happy when we order here

DO NOT EAT HERE Got a vegan margarita, when it came out it smelled like dead rat, thought it was just the onion powder having a bad smell, within 2 hours of eating the pizza was stuck on the toilet its now 2 days later and I pretty much haven't left the toilet, do not eat here for your health's sake, it is not safe or hygienic food

I have collected two pizzas on Saturday night. The amount of ingredients was crazy. I will be coming back.

Lovely people, great service and got a large pizza for £10!!!! Fab place

Quick and friendly service. Lots of offers on the app

Staff behavior is really nice feel like need to visit every day

Food isoutstanding service is outstanding staff is really friendly

Food is delicious and staff is really friendly and manager explain everything with politeness and friendly behavior. Love to visit

Unbelievable test staff is behaving like family

I had asked for tomato sauce on my pizza and they put bbq sauce on it . I didnt enjoy it.

Delivered promptly, food still hot. Deliverer was very pleasant and polite

Ordered 40 pounds worth of food and they didn’t even deliver it rude manger dumb staff try say they couldn’t here me on the phone and they couldn’t do anything to help

Melt was very very salty & burnt on the bottom

Lovely deliverer! big thumbs up

Really rude delivery driver which was totally unnecessary. Couldn't find my house number apparently even when it's obvious at the end and they could have phoned. Will not order from here again. Try Caprinos, really nice food and friendly people.

Friendly staff, great pizza and free delivery! I accidentally ordered collection instead of delivery but staff were really helpful with no additional charge 😊

Good food , lovely staff and great service

Pizza was burnt, garlic bread was dry and cold.

Didn't go to the right address had to call the shop

It will be the last time tonight we order from this restaurant. Site kept declining payments from different cards then miraculously worked the third time, whilst on the phone to them. Tracking never works, but usually pretty good keeping within the delivery window. Clearly though, it didn't work tonight. Because it was at least 2 hours until delivery and we're just down the road. The girl sounds like she needs a huge dose of customer service skills because she had pretty much zero.

Ordered cheesy garlic bread, half half pizza and cookie dough all delivered to hotel im stopping at tonight. Excellent food, fast service - thumbs up!

There is a girl who takes deliveries orders and she couldn’t be less helpful if she tried. 5-6 months ago, used to be really good. Now, this is a joke. Go Dominoes

4 large pizza ordered all squashed in box's on delivery no dips supplied From ordering it was over an hour and 40 minutes to be delivered

Order specified BBQ sauce for the Meat Feast pizza base and they used tomato. Secondly, the garlic sauce for the chicken dippers was missing. Other than that the foot quality was excellent. The telephone service in the restaurant when I phone to query the delivery time and then phoned back to state the BBQ sauce and Garlic sauce were missing was appalling.

Ordered over the phone and they sound like they’d rather be doing anything else then talking to you, she said 30 mins it was 50, driver misread my door number so was searching for a number that didn’t exist which meant my ice cream had melted, gave him cash and he said their new policy meant they don’t carry change which nobody informed me about over the phone so I got no change and paid way too much money for a piece of cardboard (cookie dough) and salmonella in a pot (ice cream). Complained to manager and couldn’t offer refund because it was cash so I was then able to remake the same order for free, yay! Thats helpfull seeing as I wont be ordering from them again

Great food & very fast delivery

I ordered tonight pizza was very dry burnt wasn't hot at all was pretty much cold very disappointing will not be going back

Not worth the money. Ordered under ‘wing street’ cold bland wings & warm bottle of drink

Under seasoned wedges, pizza with not enough toppings or cheese. Fast delivery time.

The options were rubbish and so was the pizza. Tasted like plain cheese and that's about it. Expensive for the price. Extremely slow service for a takeaway place.

Tight delivery time, the meaol was okay and very tasty

Excellent as always with Pizza Hut.

it was good but forgot my drink but its fine thank you

They called to change order cause they were out of pineapple and then didn't even change it just gave me hawian without pineapple and no bbq base on any of the pizzas, 2 were supposed to be bbq, last time was great, just a bit disappointed this time. Aswell as being nearly an hour late.

I think the pizzas are quite reasonably priced

Great quality food, one of the few places that deliver to Hayling Island.

So ordered 2 large pizzas and some sides done to perfection by kira recommended highly and try ask for kira top quality and great service very polite and smiley

Delivered exactly on time, hot and what we ordered. Thank you.

Never received my order. Tried to call also and didn't get an answer in my three attempts.

Came in on Saturday night at 20:36, met with a girl who has no customer skills what so ever! If she is new she needs training!

Great pizza and quality service definitely order again

Delivery man could have had better manners, a cheery smile, hello and goodbye and even enjoy your food would have helped, hence low stars for restaurant service - he was the only contact we had with either pizza hut or just eat.

Initial order was wrong so phoned the shop and they sent a whole another order out with the correct toppings without charge.

I ordered a Pizza at 20.50 and the app told that it was arriving between 21.20 and 21.40. At 22 the pizza wasn t arrived so I called the restaurant and they told that the deliver was late and they don't know what to do.. At 22.15 the pizza arrived and also without the bottle of Sprite that I paid for.. I asked to be refunded and they told no...never buying Pizza Hut again

Waited ages for my pizza. To be told there was a delay. I paid £20.99 for a pizza that was over cooked hardly any cheese and cold

Tasty hot pizza, delivered faster than expected. Excellent.

I've never had a bad pizza from here, always a fast service. Also very accommodating to me changing sauces and toppings. Over all its always great service.

Always preferred pizza hut to the others and wasn't disappointed tonight. We don't order that regularly and have never used the Havant branch before, but it was just perfect!!! Ordered it for 5pm and it arrived on time. Will definitely use again thank you!!