Based on 132 opinions finded in 2 websites
Based on 132 opinions finded in 2 websites
Nº 223 in 328 in Havant
Opinions
Very bad customer service, I am trying to process an order for HOURS, I called them to be advised and they said that there is not drivers available until 4pm, I tried to process the order at that time and 21 minutes later they cancelled the order again, I called them again and now they said that a driver will be able at 6 pm.
Gabriela Fersola Guilamo . 2024-10-02
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You know what you’re getting with Pizza Hut - no complaints here
Laura . 2024-09-23
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Food arrived lukewarm and container was sodden. Tasted okay, that was the only redeeming factor. Disappointing.
Andrew . 2024-09-13
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Food arrived almost an hour late and cold. No contact from store, used just eat delivery driver who was apparently given the wrong address 15 minutes away from us originally. Appalling service and substandard food as being cold on arrival is going straight in the bin. I don't eat reheated takeaway food
Cathrine Brackstone . 2024-09-10
MORE AT Google
My cookies were forgotten in my delivery order. We told the delivery driver as we noticed a box was missing, he said he was going back to get them. It's been over half an hour. There's no way to complain other than call the store. I've called them until the phone rings off twice, no one is answering. Terrible service.
Nat . 2024-08-29
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I waited more than 1 hour for my order, which did not arrive. Then I called the shop and then they said that the oven was broken, so the delivery was delayed. An hour and a half after the order time, someone rang the bell, whom I could not identify. I told him I was coming down from the 6th floor, wait for me at the gate. I went down, but I didn't find the man in front of the gate. Then I saw that the delivery was made. Which was not true! I phoned three times before they might (!) send my money back. Terrible service I am not happy at all.
É. Zsuzsanna Majoros . 2024-08-24
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We have just ordered pizza for collection, money taken and then the shop is shut when we get there?! And no-one answering the phone!
Georgia Andrews-cox . 2024-08-07
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Good service With The very very friendly
Leonard Leo . 2024-08-04
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Yesterday I was order pizza from Havant Pizza Hut and this store was so quickly delivered my pizza and this pizza was good like test was absolutely perfect and topping was perfect and quality was good
Chirag Raval . 2024-07-28
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Amazing food, best customer service also keep up the good work !
Make Teo . 2024-07-17
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driver decided not to deliver my order
Lacey . 2024-07-07
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Very fast delivery! I was quite surprised by how quickly it arrived. The food itself was quite good and the delivery driver was very courteous to knock on my door quietly as per instructions to avoid waking my baby.
Ivan Germanoff . 2024-06-30
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Excellent service and great food 🥘
Timothy . 2024-06-21
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The chaps here are brilliant. Ordered a medium because website mistake and they sorted it to be large.
Chris Konard . 2024-06-15
MORE AT Google
Food as brilliant as ever. The nice guy who served me was very friendly. Always choose Pizza Hut.
Alasdair Norman . 2024-05-29
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PIZZA hut SHOULD BE PIZZA SHUT!!!!! GARBAGE 😞🗑️
ARTFULL DODGER . 2024-05-13
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the driver mixed up the drinks and so we had a full sugar coke delivered and I have type1 diabetes and couldn't drink it
Helen . 2024-05-11
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Very very good,, nice people and food was good
Sophie Pearson . 2024-05-09
MORE AT Google
Avoid. Inconsiderate. Dominoes for me from now on.
M Aciox . 2024-05-05
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cookies turned up but ice cream was missing,was told to phone the store. Then had to wait another 30 minutes for ice cream to be delivered by which time the cookie was cold and hard. Not Happy
Danielle . 2024-04-05
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Pizza was good however was sent the wrong side. Called the store and the staff member questioned what was sent even after saying someone else ordered the same but different side.. got very aggressive and shouting down the phone saying I was in the wrong. Won't be using pizza hut again dreadful service! Appalling behaviour
Dee . 2024-04-02
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delivery driver was rude and stepped over the line. they need to be aware that there are vulnerable adults who cannot cope with aggression, rudeness and confrontation. it could have been dealt with alot better
elisha . 2024-04-02
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Terrible service,waited downstairs for over half an hour but no show. Rang the restaurant an they said it’s nothing todo with them it’s just eats problem,so I’m out 35 quid an someone else is eating my pizza
sally . 2024-03-02
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Forgot food from my meal and cookie dough not happy
Millie . 2024-02-28
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Clean and today. Staff were really friendly. Pizzas were delicious
hasti masihi . 2024-02-28
MORE AT Google
items missing restaurant was not helpful when called
Kelly . 2024-02-26
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Made me more hor*y then my man
Jess . 2024-01-18
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Love the friendly staff and and food was delicious. Thanks for your kind service and see you all very soon.
Golan Singh . 2024-01-15
MORE AT Google
Order turned up cold and missing the garlic bread
Alec . 2024-01-06
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The food when it arrived was cold and inedible. Will not be using this service again.
Emma . 2023-12-09
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Awesome pizza, polite and on time
Michael . 2023-12-05
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Delivery took so long the pizza arrived cold
Luis . 2023-12-02
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Great pizza, good staff, before pick up or ordering a recommend looking out for deals
Alex Relinschi . 2023-11-30
MORE AT Google
Food was stone cold Arrived over an hour and a half late The shop was called 3 times and said it was on its way and still wasn’t with me over an hour later and when it did finally show up half my order was missing and it was all stone cold and horrible. I would like a refund for this order because that’s unacceptable service. They had my number and never called to say it was going to be late or that they didn’t have some of my order in stock, the shop even assured me on the phone my whole order was there and I double checked with the driver and he didn’t have the rest of my food.
sophie . 2023-11-14
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Made sure our pizzas were fresh and very helpful staff always happy when we order here
Vampire Cat . 2023-11-11
MORE AT Google
DO NOT EAT HERE Got a vegan margarita, when it came out it smelled like dead rat, thought it was just the onion powder having a bad smell, within 2 hours of eating the pizza was stuck on the toilet its now 2 days later and I pretty much haven't left the toilet, do not eat here for your health's sake, it is not safe or hygienic food
Max Jenkins . 2023-11-05
MORE AT Google
I have collected two pizzas on Saturday night. The amount of ingredients was crazy. I will be coming back.
Marcin Gaładyk . 2023-11-04
MORE AT Google
Lovely people, great service and got a large pizza for £10!!!! Fab place
cassie searle . 2023-10-17
MORE AT Google
Quick and friendly service. Lots of offers on the app
Zygimantas Abramovas . 2023-10-03
MORE AT Google
Staff behavior is really nice feel like need to visit every day
Harsh Patel . 2023-10-01
MORE AT Google
Unbelievable test staff is behaving like family
Chetan Verma . 2023-10-01
MORE AT Google
Food is delicious and staff is really friendly and manager explain everything with politeness and friendly behavior. Love to visit
patel tejas . 2023-10-01
MORE AT Google
Food isoutstanding service is outstanding staff is really friendly
harsh patel . 2023-10-01
MORE AT Google
I had asked for tomato sauce on my pizza and they put bbq sauce on it . I didnt enjoy it.
Gemma . 2023-09-23
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Delivered promptly, food still hot. Deliverer was very pleasant and polite
Elise . 2023-09-20
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Ordered 40 pounds worth of food and they didn’t even deliver it rude manger dumb staff try say they couldn’t here me on the phone and they couldn’t do anything to help
Ben . 2023-09-15
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Melt was very very salty & burnt on the bottom
sophie . 2023-08-16
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Lovely deliverer! big thumbs up
Hannah . 2023-07-15
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Really rude delivery driver which was totally unnecessary. Couldn't find my house number apparently even when it's obvious at the end and they could have phoned. Will not order from here again. Try Caprinos, really nice food and friendly people.
Fridge Food . 2023-07-06
MORE AT Google
Friendly staff, great pizza and free delivery! I accidentally ordered collection instead of delivery but staff were really helpful with no additional charge 😊
Amanda Cordina . 2023-06-30
MORE AT Google
Good food , lovely staff and great service
John Chance . 2023-06-12
MORE AT Google
Pizza was burnt, garlic bread was dry and cold.
Eve . 2023-05-17
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Didn't go to the right address had to call the shop
Blake . 2023-02-18
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It will be the last time tonight we order from this restaurant. Site kept declining payments from different cards then miraculously worked the third time, whilst on the phone to them. Tracking never works, but usually pretty good keeping within the delivery window. Clearly though, it didn't work tonight. Because it was at least 2 hours until delivery and we're just down the road. The girl sounds like she needs a huge dose of customer service skills because she had pretty much zero.
Ryan Brady . 2023-01-31
MORE AT Google
Ordered cheesy garlic bread, half half pizza and cookie dough all delivered to hotel im stopping at tonight. Excellent food, fast service - thumbs up!
Ranjit Aujla . 2023-01-30
MORE AT Google
There is a girl who takes deliveries orders and she couldn’t be less helpful if she tried. 5-6 months ago, used to be really good. Now, this is a joke. Go Dominoes
Don Dormio . 2023-01-07
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4 large pizza ordered all squashed in box's on delivery no dips supplied From ordering it was over an hour and 40 minutes to be delivered
Paul . 2022-12-22
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Order specified BBQ sauce for the Meat Feast pizza base and they used tomato. Secondly, the garlic sauce for the chicken dippers was missing. Other than that the foot quality was excellent. The telephone service in the restaurant when I phone to query the delivery time and then phoned back to state the BBQ sauce and Garlic sauce were missing was appalling.
Bradley . 2022-12-10
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Ordered over the phone and they sound like they’d rather be doing anything else then talking to you, she said 30 mins it was 50, driver misread my door number so was searching for a number that didn’t exist which meant my ice cream had melted, gave him cash and he said their new policy meant they don’t carry change which nobody informed me about over the phone so I got no change and paid way too much money for a piece of cardboard (cookie dough) and salmonella in a pot (ice cream). Complained to manager and couldn’t offer refund because it was cash so I was then able to remake the same order for free, yay! Thats helpfull seeing as I wont be ordering from them again
Daisy Humphrey . 2022-11-18
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Great food & very fast delivery
Louise . 2022-10-31
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I ordered tonight pizza was very dry burnt wasn't hot at all was pretty much cold very disappointing will not be going back
Dan Newington :D . 2022-09-29
MORE AT Google
Not worth the money. Ordered under ‘wing street’ cold bland wings & warm bottle of drink
Daisy Smith . 2022-09-02
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The options were rubbish and so was the pizza. Tasted like plain cheese and that's about it. Expensive for the price. Extremely slow service for a takeaway place.
Noman Wazir . 2022-08-17
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Under seasoned wedges, pizza with not enough toppings or cheese. Fast delivery time.
Boo . 2022-08-17
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Tight delivery time, the meaol was okay and very tasty
Sandra . 2022-07-01
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Excellent as always with Pizza Hut.
Anthony . 2022-06-18
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it was good but forgot my drink but its fine thank you
Ryan . 2022-05-07
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They called to change order cause they were out of pineapple and then didn't even change it just gave me hawian without pineapple and no bbq base on any of the pizzas, 2 were supposed to be bbq, last time was great, just a bit disappointed this time. Aswell as being nearly an hour late.
Libby . 2022-04-29
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I think the pizzas are quite reasonably priced
Michelle Rea . 2022-03-08
MORE AT Google
Great quality food, one of the few places that deliver to Hayling Island.
alexandra . 2022-02-20
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So ordered 2 large pizzas and some sides done to perfection by kira recommended highly and try ask for kira top quality and great service very polite and smiley
Flint Adams . 2022-02-13
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Delivered exactly on time, hot and what we ordered. Thank you.
Leah . 2022-01-14
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Never received my order. Tried to call also and didn't get an answer in my three attempts.
Chavaughn . 2021-12-26
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Came in on Saturday night at 20:36, met with a girl who has no customer skills what so ever! If she is new she needs training!
Anthony Hazelden . 2021-12-18
MORE AT Google
Great pizza and quality service definitely order again
Stefan . 2021-12-07
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Delivery man could have had better manners, a cheery smile, hello and goodbye and even enjoy your food would have helped, hence low stars for restaurant service - he was the only contact we had with either pizza hut or just eat.
Marian . 2021-10-21
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Initial order was wrong so phoned the shop and they sent a whole another order out with the correct toppings without charge.
Dominic . 2021-10-17
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I ordered a Pizza at 20.50 and the app told that it was arriving between 21.20 and 21.40. At 22 the pizza wasn t arrived so I called the restaurant and they told that the deliver was late and they don't know what to do.. At 22.15 the pizza arrived and also without the bottle of Sprite that I paid for.. I asked to be refunded and they told no...never buying Pizza Hut again
Riccardo . 2021-09-19
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Waited ages for my pizza. To be told there was a delay. I paid £20.99 for a pizza that was over cooked hardly any cheese and cold
Saffron . 2021-08-12
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Tasty hot pizza, delivered faster than expected. Excellent.
Emily . 2021-07-26
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I've never had a bad pizza from here, always a fast service. Also very accommodating to me changing sauces and toppings. Over all its always great service.
James Sullivan . 2021-07-20
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Always preferred pizza hut to the others and wasn't disappointed tonight. We don't order that regularly and have never used the Havant branch before, but it was just perfect!!! Ordered it for 5pm and it arrived on time. Will definitely use again thank you!!
Karma Isabitch . 2021-07-12
MORE AT Google
website wasnt updating, was waiting for it to say if driver was assigned or not, then got a call and the driver was here, really friendly, food was hot and as ordered!
michael . 2021-06-21
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Said enjoy your food at 8:25pm. Didn't receive order until 9:10pm Was cold also!
Mike . 2021-06-18
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Great service: lovely delivery lady, and hot food.
Rachel . 2021-06-08
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Excellent and arrived piping hot
Linda . 2021-05-03
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Didn't receive an update from order confirmed to delivery...it just turned up. However it was well within the predicted time. My gluten-free pizza was really lovely. My daughter enjoyed her chicken, wedges, and especially her cookie pudding! It was pretty expensive but in horrible weather it made a Bank holiday much better!
Lucie . 2021-05-03
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Last 2 times we have pre ordered and we have not had our deliveries on time. Had to phone up and ask where the delivery is and they had no real answer. Sounds like they didn't even have our order. So we had to wait 30 to 40 minutes after for it to arrive. Very poor service, won't be ordering any more.
Pete Wolfe . 2021-04-12
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Delivered wrong order. Instead of chicken sizzler, i ended up having vegetarian sizzler pizza. :/. However it was delicious
Jaspreet . 2021-04-12
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Didn't have a choice of thin crust...price is ott eighteen quid for one pizza and no discount no offers and no menu for future reference with discounts... probably won't use again such a shame as the pizza was lovely but not worth the money....
Tracey . 2021-04-05
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Food was on time, but only just warm. I would have given it more stars if it was hot. I probably wouldn't order again, as it was a bit disappointing. Maybe I was just unlucky though. Despite not being hot, the flavours were really tasty.
Catherine . 2021-03-13
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Always fast, always hot. Never had any complaints 🤟
Amy Oakey . 2020-09-15
MORE AT Google
Got a delivery, ordered at 11am for a 1pm delivery. Turned up bang on time , steaming hot and just as ordered! Great service. Delivery man was very friendly and safe given current measures. Well done all at PH Havant
Rich Williams . 2020-09-03
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very good food and it was early by a few mins
william . 2020-08-10
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Not even turned up but saying delivered
Samantha . 2020-08-09
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We asked for half cheese but got all cheese. The pizza tasted great though so my kid who hates cheese ate it anyways
Sahir . 2020-07-26
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Quick and easy service. Great value for money. Very friendly staff.
Lewis Wood . 2020-07-13
MORE AT Google
Even though it was late it was hot and yummy I was starving. I will order this again loved all the toppings and the crust was lush thank you so much.
Sandra . 2020-07-05
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The delivery guy wasn't too interested to read the delivery instructions,hence,he couldn't find the adress entrance.
Bogdan . 2020-06-19
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Lovely food .. happy polite delivery driver .. very happy !
Maisy . 2020-06-05
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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3915 Opinions
The food was delicious and staffs are very friendly and professional; looking forward to visit again soon
87 Opinions
Very polite and friendly staff and pizza was very tasty! The pars items are especially great! Very convenient as well since they have long opening hours and was walking past it on the way home at midnight.
126 Opinions
Sarah the patron and her husband toby are always looking to give you the best service they can and the food is excellent to cos they are always helpful and they take cash and card also . They also deliver am not sure of the radius but it is always a professional delivery service
250 Opinions
This is just disgusting .. whoever packed this could clearly see this was overdone but thought sod it sell it .. this is supposed to be my spam fritter .. looks more like a burnt battered burger .. sort it out guys this should of gone in the bin