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3.3

Based on 237 opinions finded in 2 websites

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Nº 474 in 573 in Chelmsford

CUSTOMERS TALK ABOUT DISHES WITH..pizzagarliccheesecreamcooked
Score

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I have been a fan of the meaty one for a long time and I order it most of the time. And it has never dissapointed me. Thanks pizza hut.

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Flevin Francis (九喇嘛) . 2025-05-03

MORE AT Google

Had a great experience from Pizza Hut Chelmsford. Met Abdulrehman, who was very efficient and ensured everything was ready on time. The order was correct and delicious. Highly recommend this location for a smooth and hassle-free takeaway!

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Abhinav Kaushik . 2025-05-02

MORE AT Google

I had a fantastic experience at Pizza Hut recently. From the moment I walked in, the staff was welcoming and attentive. Abdul, in particular, stood out for his excellent customer service. Abdul handled all with a smile, made sure he got everything right, and even double-checked with the kitchen to ensure accuracy with my order. He was incredibly patient and made me feel like my satisfaction really mattered. The food came out perfectly, hot and fresh, just the way I asked. It’s rare to find that level of care and flexibility, especially during a busy dinner rush. I really enjoyed the mac n cheese and the margarita pan based pizza. The new doughnuts on the menu are extremely delicious. Was overall an excellent experience and I would highly recommend it.

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Kelly Beard . 2025-05-02

MORE AT Google

Pizza Hut chelmsford has one of the best and classic Pizza with the very good taste and also the shift manager Abdul Rahman Rehar is one of the best managers he dealed like he cares for customer

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Pakistan 1 . 2025-05-02

MORE AT Google

Great experience Hot and fresh on time very quick nice staff

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A Gull . 2025-05-01

MORE AT Google

I ordered fries and new ch donuts Came so fresh warm and delicious the guy was very patience and polite with a smile face my ordere Came on time and wasn't late I like your pan pizza as well very tasty 😋 also onion rings 😋 😀 😊

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MU4HID . 2025-05-01

MORE AT Google

I ordered a large pizza and it was so good ..it came on time and the pizza was hot .. Definitely i'll order again from this shop .

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Ujala Seher . 2025-05-01

MORE AT Google

Food was very nice, came fresh and hot.it came on time amazing customer service

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Tanzeel Rehman . 2025-05-01

MORE AT Google

Classic Pizza Hut experience and dough pan was so good

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Abdulrehman Rehar . 2025-05-01

MORE AT Google

Fantastic Service , good food and the staff is great , especially Abdul Rehman , always a pleasure meeting that guy.

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104-Hardik Patil . 2025-05-01

MORE AT Google

Very yummy I love the cheesy bites very nice and delicious also the pizza and fries

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Hania Sajjad . 2025-05-01

MORE AT Google

Excellent nice customer service and the best pizza hut ive been to met a very nice lady and the food was amazing!!Reccomend the cheesy bites with cookie dough best combo!!

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Hadia Sajjad . 2025-05-01

MORE AT Google

I had ordered a vegetarian pizza and it had arrived on time and was nice and fresh, looking forward to ordering again

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ahmz365z . 2025-04-28

MORE AT Google

It was a great visit given v nice deal and piza taste was v nice it came quick on time and fresh and hot Wow

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Tan Rock . 2025-04-28

MORE AT Google

Ordered 2 large pizzas, both delivered cold after an hour of time , late by circa 15 minutes. Spoke to the staff and told him that the pizzas are cold and we have to reheat to eat it. He was very rude to say: “nothing wrong in them and he cannot do anything on that issue”. How nasty a customer service by a staff who did not even accept that pizza are not cold and justifying that it came out of oven and were hot. What a level of basic awareness that if delivery is delayed pizza will be cold. Moreover, when asked to give his second name, I received a reply as: “I can’t give you my father’s name”. Gentleman, I was not interested in getting your history but to know second name if there are 2 persons with same name. Rudeness is to the extend that when I told him that will leave this review and will escalate it to next level, he said do whatever you want. Thanks Puzzahut Chelmsford for treating a regular customer and losing as well.

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MANISH UNHALE . 2025-04-04

MORE AT Google

Did a collection today, pizza was really nice, tasty and affordable. One of the best have had. I'm impressed 👏

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Tomisin Enny . 2025-03-21

MORE AT Google

Waited an hour and 20 minutes for my order which arrived stone cold.

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Karan . 2025-02-28

MORE AT Just Eat

Cold food and it toke 2 hours to arrive

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Liam . 2025-02-28

MORE AT Just Eat

The worst I have ever had…. They are only wants money.. kind advice to you guys keep some business ethics

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Joseph Varkey . 2025-02-17

MORE AT Google

Incredibly long wait for our delivery. We called twice to be told they got Deliveroo on the job as they are short staffed, we don’t have a problem with. I don’t know if the Deliveroo driver fell off his bike…the presentation of the food definitely looked that way, as well as being luke warm all the food was squashed down one side of the box…didn’t look the most appetising. We normally order from Dominos and I think this probably reminds us why we do. Would probably give this a miss in future.

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Frankie Torpey . 2025-01-29

MORE AT Google

Ordered at 3.55pm at 10.30pm still no delivery. On app it says was delivered around 20.38pm. It had been saying delivery was on way for nearly 2 hours then said delivered, but didn't arrive. Never gonna use Just eat again. I'm requesting a refund

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Tracey . 2025-01-23

MORE AT Just Eat

Team are always helpful on the phone, fast delivery, and food was hot, thankyou ☺️

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Daniel Ludlow . 2025-01-17

MORE AT Google

Terrible cold pizza, doesn't taste like classic pizza hut at all. Will never return.

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Charlie Mallett . 2025-01-11

MORE AT Google

Really upped their game recently. Pizza was really good and it turned up so quick. Worth the review

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Ryan Webb . 2025-01-03

MORE AT Google

Ordered at 1642 delivered at 1830.

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grant . 2024-12-13

MORE AT Just Eat

This store needs closing down. Staff are rude, you can never get through on the phone, and the average delivery time has been between 1 & 2 hours, which is an absolute disgrace. Fed up of receiving cold food, let's face it. It's not cheap these days.

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Justin Fletcher . 2024-12-10

MORE AT Google

Cold food and incorrect order. Reported but was told there’s nothing Just Eat can do.

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Kelly . 2024-12-05

MORE AT Just Eat

Earlier in your surveys I mentioned that the biggest problem is drivers delivering pizza deliveroo, Uber. They call asking for a postal code which seems to be on the label. Yesterday a courier searched my house with a pizza without a food bag. The pizza was cold. My question is why do these people deliver food if they can't do their job properly.

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Mar Iusz . 2024-11-27

MORE AT Google

We ordered 2 pizzas for collection on the 22nd November 2024. We arrived at the time it said to on the app , I was shocked how busy it was, literally queueing out the door ( it is a collection only store ). There were customers there who had been waiting for over an hour. There were at least 7 delivery drivers collecting orders on behalf of various take apps which caused chaos. In the staffs defence, this is a very , very busy place and they clearly can't cope with the demand being the only pizza hut in the area now. Reading some of these reviews upset me really , as it isn't the fault of the staff they were fantastic and trying really hard to please everyone. I've worked in this tough , demanding environment in east London ( different trade ) and I know how hard it is when everyone wants everything at the same time. The manager here was top class I thought when he arrived. We received a free ice cream and my daughter was thrilled. My advice would be before ordering , is if you want a fast delivery or fast collection in busy periods go to another place.

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Rob Tomlin . 2024-11-23

MORE AT Google

Ordered a pizza at 9:30 and had someone cancel the order on me when it was already meant to be delivered, someone else then delivered my pizza and it was warm at best, had barely any cheese on it and was not up to standard whatsoever. This is the second time I’ve had a problem with this Pizza Hut now and they don’t even bother to answer the phone either. Do not recommend eating from here as you will most likely be disappointed and it’s even harder to try get a refund or even a new pizza when they don’t answer. Shocking

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Rammo 10 . 2024-11-21

MORE AT Google

Food was amazing, cooked to perfection. Haven’t had quality food from Pizza Hut like this in a long time. Manager was more than helpful. Will be back!!

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Dre Laylo . 2024-11-18

MORE AT Google

Terrible service. Half the items missing. Didn't replace them. Staff not bothered at all. AVOID!!!

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Chris Cowlin . 2024-11-09

MORE AT Google

I just ordered a large margarita deep pan through just eat. Extremely disappointed with it hardly any cheese possibly the worst pizza I've ever ordered will not be ordering!! They say 25% off pizzas but infact it's not at all as the cheese is non existent!!

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Cassie Henderson . 2024-11-03

MORE AT Google

Received our order, missing 1 large pizza and given an empty box of garlic bread! When I rang up they were so unhelpful, said they couldn't do anything as they were busy! Awful service, will stick to Dominoes in the future!

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Ronnie . 2024-10-30

MORE AT Google

cheap and delicious. 10/10 Thankyouu

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En E. . 2024-10-28

MORE AT Google

Very late delivery not happy almost 2 hours in total from the time ordered.

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Paul . 2024-10-19

MORE AT Just Eat

Nice experience, The boy who served us was very nice, polite and professional, good pizza and acceptable price We will come back

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Denisa Andres . 2024-10-17

MORE AT Google

Jack provided excellent communication and customer service tonight. Thank you ⭐️

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T T . 2024-10-10

MORE AT Google

Great service, very friendly and accommodating, but even better pizza: crunchy crust, fluffy base, tasty toppings. My wife is lactose intolerant and we struggle to find vegan cheese, but they nailed it.

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dan krikler . 2024-10-09

MORE AT Google

The pizza was so tasty and the chap who served us was very friendly and helpful l!

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Libby Watts . 2024-10-09

MORE AT Google

Ordered a meal for the family for stepsons birthday, brilliant service from the person I spoke to int he phone who took my order, the delivery driver was very clean and professional and very polite when handing over the food. The food arrived within 45 minutes and was hot and very delicious. We all enjoyed it.

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jack dixon . 2024-10-07

MORE AT Google

Amazing staff, great service, pizzas came hot! Daniel who took my order was absolutely amazing going through the deals with me, I am one very happy customer!! 😁

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Ruby Clan . 2024-10-07

MORE AT Google

Service is high quality and welcoming, Food arrived in exactly 12 minutes as the chap working there said it would, The meaty one pizza I ordered was delicious with many toppings on it

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Fire Chicken . 2024-10-07

MORE AT Google

Good pizza with frequent deals, nice customer service always ordering takeaway, wait 10 min and pizza is ready on time. Top!!!

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Simone Kocjan . 2024-10-06

MORE AT Google

Staff were helpful, and pizza was yummy 😋 fast delivery thanks

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Aryan Bayat . 2024-10-06

MORE AT Google

Pizza was hot, quick service, polite staff and good variety of choice

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Amber Strows . 2024-10-05

MORE AT Google

They sent Pepsi Max Cherry instead of a normal one, forgot to send fries, pizza toppings were shifted on one side.

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Furkan . 2024-10-05

MORE AT Just Eat

The chap who delivered it was very polite. The pizza was ok but was only lukewarm and although I ordered extra of certain toppings it did seem to be lacking, I’ve had pizzas from other companies which are better and a lot cheaper. I did order from Pizza Hut this time as there was a promotion on, even so the price was still quite dear compared to other companies. Overall it was ok I’m just glad it was on offer because I certainly wouldn’t have been happy to pay the full price for it.

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Maureen Bowman . 2024-10-05

MORE AT Google

If you order for delivery. Whatever time they suggest, Add 1.5, 2 hours to it. Staff on phone dopey. Not interested. Poor experience. Will continue with Dominoes.

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Nigel Collinson . 2024-09-30

MORE AT Google

Always friendly staff and on time service. Can’t fault the food at all. Brilliant for the only Pizza Hut in town! Keep it up

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Ryan Freeman . 2024-09-25

MORE AT Google

I ordered mixed leaf salad on the sides and it was selected twice still I did not recieved even a single one in my delivered order

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Ifat . 2024-09-22

MORE AT Just Eat

We were missing food from our order on delivery. Pizza Hut themselves blamed this on the delivery driver and said there was nothing that could be done. Food that did arrive was stone cold

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Kyle . 2024-09-18

MORE AT Just Eat

I've ordered a PIZZA. the delivery guy was beyond rude and unprofessional!!!!!! brought the pizza under this cold weather without any protection by the time open the so called pizza was beyond cold!!!! called the pizza restaurant they response was "nothing to do with us!!!" bare in mind the pizza was bad!! JUST IT make sure you train your staff to learn how to deliver the items...NEVER AGAIN!!!!!!!!!!!!

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Mj . 2024-09-12

MORE AT Just Eat

Quick service and accommodates to your taste when making the pizza.

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Dhruv Patel . 2024-09-07

MORE AT Google

Absalutely amazing customer service and could not have been happier with my pizza and cookies amazing taste 👌👌👌

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William Copsey . 2024-09-02

MORE AT Google

Food was cold and nearly an hr late. Won’t order again.

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Luisa . 2024-08-30

MORE AT Just Eat

Went in to grab a pizzas for lunch today, great service finally to match the classic pizzas!! Great service goes a long way.

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ritesh patel . 2024-08-07

MORE AT Google

Very good pizza, very friendly staff, they treat their customers very well and do high quality pizzas at a very reasonable price! Would highly recommend to anyone!

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Usman Malik . 2024-08-06

MORE AT Google

Food was 10/10, server was really friendly

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MrGaming . 2024-08-06

MORE AT Google

The pizza is all squished at the edge of the box. The toppings were sticking to the box.

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Lea . 2024-08-06

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whilst catering for a guide camp (30! kids!) we ordered for collection 18 pizzas. the lovely manager Daniel helped us carry all 18 pizzas to our car and wished us a lovely rest of our camp. service was incredible and we could not fault it

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Tammy Brown . 2024-08-02

MORE AT Google

Driver didn’t deliver everything and Pizza Hut wanted nothing to do with it but took my money

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Alina Schatten . 2024-08-02

MORE AT Google

pizza was ok and arrived hot. Gave me chips instead of onion rings.

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Sue . 2024-08-01

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food hot & tasty. delivered on time.

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James . 2024-07-29

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Order came incorrect and also missing items, only to be told they have no drivers and can only get the rest to us in 30mins "as a priority" even though the driver had just left and told us to ring the store. We were told we have to understand that other people are also waiting for their orders and to just eat what we had been given. Very disappointed as only alternative would be a store credit instead of money back on missing food if we were unhappy with this. Very poor service, do not recommend!

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Jes Edwards . 2024-07-28

MORE AT Google

Great food, friendly service and cheap prices.

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sam beckett . 2024-07-12

MORE AT Google

Good food and quick preparation and delivery.

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Amy Jane . 2024-07-03

MORE AT Google

Danny always gives great service with a smile

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Mueez Ahmed . 2024-07-03

MORE AT Google

Good hot food fast delivery I’ll be back

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Cookieboy 2005 . 2024-07-02

MORE AT Google

Excellent service, great taste 👍

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Olofinlade Nifemi Stella . 2024-07-01

MORE AT Google

Fast delivery, hot tasty food, really happy

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Joanna Ludlow . 2024-06-28

MORE AT Google

The driver went the wrong way? By the time the pizza came it was cold. The restaurant was called and the driver explained he was lots. We have a picture of the map showing he went the wrong way. Food was cold

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Nick . 2024-06-27

MORE AT Just Eat

Very worst pizza i ever had, very bad. There is only very few pieces of chicken. And also at the time of ordering the delivery time shows as 12:55-1:10. But later it was 1-1:20. Very worst quality. The pizza cutting not perfect. Very worst

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KEERTHANA . 2024-06-25

MORE AT Just Eat

Order was absolutely fine, food was piping hot when it got to me, Daniel's service was professional, I would definitely order from them again.

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Barbara Strows . 2024-06-24

MORE AT Google

If someone from Pizza Hut actually reads this I hope you improve the pizza crust more or just bring back the old crust. I hate how messy the new crust is, I want to enjoy my pizza with out worrying about the crumbs getting everywhere. I got say it's got to be the worst food improvement iv seen in like ever.

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nadine conner . 2024-06-22

MORE AT Google

Food came within 30 mins of making the order. Driver was very polite and Daniel who took my order was helpful and polite too! Food was amazing , will definitely order from here again.

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Thomas Strows . 2024-06-22

MORE AT Google

Go above and beyond every time. Friendly always. Wouldn't go anywhere else ty

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laura grice . 2024-06-22

MORE AT Google

Great quality fresh pizza. Ordered online and ready at my requested time slot. Really good pizza! Never ordered from there before but definitely would use again. Efficient service when I was in the store.

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Kerry J . 2024-06-21

MORE AT Google

Pizza was brilliant but it could have been cut up

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Graham Sargent . 2024-06-19

MORE AT Google

Very friendly and professional was unsure of what I wanted at first but with some friendly suggestions and explanations it became very easy to choose

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Carl Michael . 2024-06-13

MORE AT Google

Nice chips, lovely atmosphere and workers were friendly. Would recommend

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Dan Selden . 2024-06-03

MORE AT Google

Always a fast efficient service with the staff there. Keep up the good work lads.

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Ajmal Bukhari . 2024-05-29

MORE AT Google

Only ever had one bad experience with this branch, but was sorted quickly. Great food always definitively the best pizza in Chelmsford

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luke wright . 2024-05-28

MORE AT Google

Hands down!! The best pizza I’ve had in UK. I’ll never be ordering from anywhere else. Not to mention, the quick delivery and politeness of the staff. Loved it 😍

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Mansi Shah . 2024-05-25

MORE AT Google

Please avoid. We ordered pizza at 06:30 and it’s more than one and half hour and several calls but they say that it’s on the way. Such late deliveries. The estimated time to arrive keeps changing. I do not recommend ordering from here.

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Ruhee Jaiswal . 2024-05-24

MORE AT Google

Food was absolutely amazing children loved there dinner definitely recommend

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Sonny Cleare . 2024-05-23

MORE AT Google

Good food and good deals of the prices thanks to Simone. Top man!!!

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Ioan Dutciuc . 2024-05-18

MORE AT Google

Ordered pizza from here whilst visiting family. Johnny the driver was very polite and friendly. The pizza was fantastic and the chicken wings were cooked perfectly! Definitely will order again when I visit next!

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willowramsey . 2024-05-18

MORE AT Google

Lovely delivery driver and food looks lovely!

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Spencer Walton . 2024-05-18

MORE AT Google

Johnny the driver is very nice

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Dorel Radu . 2024-05-17

MORE AT Google

Lukas was very helpful and wanted to thank him for sorting my order out.

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GK GK . 2024-05-16

MORE AT Google

Food was extremely brilliant good looking and the delivery driver who’s name was jack was very helpful and friendly

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Josh Marshall . 2024-05-13

MORE AT Google

Pre-ordered and our pizzas arrived bang on time. Great service from Johnny too.

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Freddie Chatt . 2024-05-12

MORE AT Google

Food was really good, prepared amazingly. Delivery driver was so nice too. A great Just Eat experience overall.

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Caitlin . 2024-05-09

MORE AT Just Eat

Diabolical service food disgusting

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Kim Behan . 2024-05-04

MORE AT Google

The staff were polite on the phone, the food was delivered on time, it was hot and tasted lovely.

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Linsey Morris . 2024-04-27

MORE AT Google

My order never came. Waited 1 hour and it keeps saying delivered but I never got it.

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Opeyemi . 2024-04-26

MORE AT Just Eat

No stars poor service. Manager would not tell me his name. Very rude, place is not capable for making a pizza or putting sauce in that you have order don’t order there cons

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emma Martin . 2024-04-20

MORE AT Google

Very happy 😊 1st time orderd and arrived on time and all hot really enjoyed it i will be coming back 😀

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Rebecca Wood . 2024-04-12

MORE AT Google

The pizzas I ordered didn't even go into the oven, let alone into pizza boxes. Took two weeks to be refunded. Systematic problems at this branch. Surprised Pizza Hut hasn't done anything about it.

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Wiley Fox . 2024-04-08

MORE AT Google

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