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3.5

Based on 223 opinions finded in 1 websites

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Nº 1698 in 2148 in Bristol, City of

CUSTOMERS TALK ABOUT DISHES WITH..mustpizza
Score
OpinionsNoteGoogle2233.5

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Really good pizza and great driver!!

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Neelam Kaur . 2025-04-27

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Food was amazing and delivery bike rider was lovely!

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Amzy . 2025-04-27

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Ordered 2 large pizzas for delivery. They arrived fast and driver was polite. The pizza however was the worst I've ever had from Pizza Hut. The base was sooo greasy and you couldn't taste any barbecue sauce in one of the pizzas. Al you could taste was the grease from the base, was like eating fried bread!

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C slade . 2025-04-23

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Pizza was so tasty , had family visiting from Uzbekistan and couldn’t go wrong with these pizzas , bike driver was so efficient and very nice , will be ordering soon

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Khush . 2025-04-23

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Pizza was fantastic, had a family games night and pizza went down a treat , bike driver was efficient and very friendly

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Rj Rahman . 2025-04-20

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Ordered couple days ago for delivery , the pizza was amazing , was still hot when delivered, and service from delivery driver was amazing , I live in a flat and was delivered to my door , will definitely order again

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Sukhpal Singh . 2025-04-19

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Good hot food, great staff, amazing deals!

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Graham C . 2025-04-15

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Very friendly staff and excellent pizzas

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Simon Carley . 2025-04-13

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Excellent & professional service throughout. Very kind & helpful.

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robby kurian . 2025-04-11

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Really quick delivery and food was piping hot. Kabil whi delivered was very friendly too!

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MAUREEN CONNOLLY . 2025-04-05

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Good pizza and on time as well . Thanks guys

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Jinu Mathew . 2025-04-03

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Nice and Hot pizza ♥, Lovely staffsa as well

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Md Alamgir Chowdhury . 2025-04-03

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Waz served me today Kind friendly service Would recommend!

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Kieran Stenner . 2025-03-23

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Very speedy and polite service from Was. good pizza thank you very much!

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Mae Aswell . 2025-03-23

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I ordered for delivery and the bike driver came quickly. Love the pizza HOT and TASTY 🔥. Thank you so much for the fast service will definitely be ordering again🤙🏽

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Ajay Singh . 2025-03-23

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I recently was at the kingswood Pizza Hut it was an absolutely wonderful experience and the pizza was delicious with perfectly crispy crust and highly recommend and thanks to waz for the good service

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Ajshskfidokajdkfofj Wheirjdksisjb . 2025-03-20

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I ordered for delivery, the bike driver was very polite and delivered my food very quickly and efficiently with a big smile thank you very much and I hope he delivers my order next time

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Kabz . 2025-03-15

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Great combo deals, awesome food & service!!!

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Divya Sandbhor . 2025-03-11

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Placed an online order, got delivered someone elses and then they refuse to answer the phone which makes it impossible to rectify the issue!

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Ashton . 2025-03-09

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Great service from Moss, he was really friendly and pizzas were delicious, great lunch time deal

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sara Aldworth . 2024-12-23

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Ordered 2 pizzas and some sides with a drink. Wrong drink was delivered, no dips with pizza, pizza was very dry. On top of everything the wedges I've ordered came undercooked which I've noticed unfortunately after already having a few that they taste weird and were quite hard inside. Not noticed this with the first few as they were covered with bbq sauce. Now I am here with a really bad stomach ache that is unbearable. I had undercooked chips before and had the same stomach ache. I am thinking of taking it further.

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Karolina Cyka . 2024-12-16

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Ordered 2 pizzas , arrived 1. Everything cold, was delivered without the bag, and the seal on the pizza box was opened. Don't go with the meal deals, it's a scam to sell one pizza more expensive

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Artho Ski . 2024-11-27

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Downloaded the app for free pizza, didnt recieve it

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Sajid . 2024-11-20

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Horrible pizza. Terrible service.. don’t buy

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Scott Dunkerley . 2024-11-19

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The food here was cold and the service was terrible as couldn't find the place and on ringing the shop to find out where it was the shop workers put the phone down on me twice, very rude and wont be returning

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Neil Codrington . 2024-09-15

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Staff are always really friendly and the food always tastes fresh. They don't also skimp on the toppings.

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Katherine Mehmet . 2024-09-15

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First time using this Pizza Hut for a delivery. Ordered online. Order confirmation received via email at 18:09, The Meaty One, and BBQ chicken wings to get to the minimum order price. It arrived at gone 19:00 and was lukewarm to cold. I'm very disappointed.

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Grainne Donnelly . 2024-09-11

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Great service , good tasty Pizza

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Tareq Ali . 2024-09-01

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We have ordered 3 pizzas but received only 2. Contacted helpline but no reply. Tried to call them but no one answered.

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Joe Abraham . 2024-08-03

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Mouthwatering, slice after slice.Sensational flavors in every bite.Had plenty of toppings and a nice crispy crust, staff was friendly and attentive. Highly recommend.

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lubna shah . 2024-07-29

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Service has improved massively big fan of the melts and cookie dough 10/10

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Moss DaBoss . 2024-07-28

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Ordered two supreme and chicken sizzler. Its hot, and succulent at the same time. Truly a wonderful taste when i took first bite, and al the flavors of the sauce, cheese, and seasoning go rushing towards my taste buds. Crust ...Fresh toping.... Just amazing . Quick serving Amazing staff. Highly recommended ❤️❤️❤️

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Nadia Afzal . 2024-07-28

MORE AT Google

One the best pizza hut soo much happy moss is the best thanks keep it up

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Irfan Rana . 2024-07-28

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Zero service - went elsewhere - and elsewhere was better !!

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Tim Walsh . 2024-07-21

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Had a wonderfull pizza and delivery driver Dariusz managed to find my house when most delivery drivers can not , great service would recommend

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BigDuck . 2024-07-14

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Very nice quality pizza and amazing customer service, keep it up the good work! Highly recommended ✅

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icaro souza . 2024-06-29

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Very nice always happy they open till late when I finish I always come to them thanks Customer Service is the best keep it up

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Sarah Alves . 2024-06-21

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I have come to this Pizza Hut for the first time and had a good Customer Service. The staff took the time for explain me all the promotions and offer me the best price for the product with a smile in their face. Instead of using Uber Eats, I will come here personally from now on.

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C V . 2024-06-12

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Very lovely pizza, amazing staff very helpful and good offers

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Jeffrey Wright . 2024-06-10

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Great guys, remembers my order exactly every time I walk in, foods amazing and fresh. My go-to pizza place 👍🏻

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Kylum Cross . 2024-05-24

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Fantastic service along with fantastic food If you’re hungry you know what to do…

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Kirsty Phelps . 2024-05-20

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This must be the worst managed Pizza Hut branch ok the whole of the UK. Recently moved close to Kingswood and first time in ordered a Pizza with mixed salad from this branch, the salad was missing just to be told when calling the branch that they run out. No note with delivery, no call from the branch offering alternative no automatic refund adjusted. Just taking the money hoping O’Neill not complain. Refund received a week later: weeks passed and fancied a pizza again, remembered the first experience and thought, sure that was just bad luck on the day and ordered a pizza with mixed side salad. I could not believe when yet again the salad was missing. Second time same issue same problem. Called the branch and this time inward told that they had salad but wasn’t good enough Townsend out to customers. Unbelievable. Then the manager gave wrong instructions to get a refund via the website. 45 minutes later , a cold pizza , and another call back to the Branch I was given a email address to write to. Got refund a week later. NEVER AGAIN WILL I ORDER EVEN A BREADSTICK FROM PIZZA HUT KINGSWOOD BRANCH.

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knersi kners . 2024-05-18

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Amazing pizza with outstanding customer service. It's one of the best pizza you get nearby. Recommended to try.

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Jobin John . 2024-05-10

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Very bad management and delivery service, i ordered around 4:20pm Only to be delivered by 6:30pm at the front gate without any call or text. Food ends up being eaten up by birds. Also tried calling but no answer. It a no no

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Samuel Bankole . 2024-05-05

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Food arrived burnt, couldn't contact the store after multiple attempts then told online we'd get a voucher in 3 days......and that was pizza huts final offer

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Paul Mather . 2024-05-05

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The service is amazing food is made really nice and the taste is better than dominos. Atmosphere is nice it’s not loud and it’s an ok place to wait to pick up pizza. Only thing I’d say to improve is chairs but you aren’t waiting long as all so it’s fine. Over all very happy with the place the reason why people think it’s bad is because there is 2 Pizza Hut Kingswood and since the people get confused they end up writing a bad review

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Tharusha Peiris . 2024-04-09

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Brilliant staff, great services. Definitely recommend it

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Lucie Smith . 2024-04-09

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Amazing food the stuff are always polite and chatty definitely recommend

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Babyboy Lewis . 2024-04-09

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Very nice pizza one of the best pizza in town very happy with customer service keep it up ✔️

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Naveed Afzal . 2024-04-04

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I order 10.45 I can’t believe in 10 minute food was ready very happy with customer service very nice staff

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Imran Mehrban Vlogz . 2024-04-04

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After long time, I have come to the shop I cannot for you how much people love the customer service, specially the person on the front. Explain me everything about the vegetarian options. he told me he just knew starter the way the trained and new stuff absolutely love it. I can’t remember his name too much happy very well training, I have a full knowledge of the pizzas. Explain me which one is cheaper, which one to go for dinner time offer and everything I’m too the new promotion with the two toppings way cheaper than I think must recommend it to everyone

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AJ Bhaker . 2024-04-02

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Just popped in for a quick bite served by Wafa who was so polite and professional and so cheap £4.99 for a small pizza and chips amazing service

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peter parkinson . 2024-03-27

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Great customer care and fast delivery service. Very good quality food. Thanks

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Simran Adhikari . 2024-03-07

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Very good service i order the delivery and food was really quick and delivery was fast even

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Raja Ammar Imran . 2024-03-07

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The food was really hot I order a 40 pounds order everything was perfect and delivered on time

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Ahmad Nazam . 2024-03-07

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Very tasty pizza and very affordable. Staff is very friendly

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angelie paige . 2024-03-04

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Fast n friendly service. Received proper order. Food was well cooked. Highly recommended

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Lara Smith . 2024-02-29

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Veg pizza very good very happy Good customer service on the front very good

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Kalpesh Patel . 2024-02-25

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Delicious, great service, and their stuffed crust is some of the best I've ever had.

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Henry Palmer . 2024-02-12

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I’ve had there pizza many time and it’s awesome nice taste, satisfactory service😊😊

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Shanawer Butt . 2024-02-10

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We ordered 3 pizzas and they only delivered 2 of them! We called up and they said they would send it along with a free pizza and drink. They never showed up and never answered their phone. We had people who were vegetarian and couldn’t eat at all!!!

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Charlotte Adams . 2024-02-10

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I have ordered 5 piazzas driver Ali said to me about the feedback. Once I checked the delivery there was a problem with one pizza. So I called up the hut but no one responded. Then I went to the hut and explained them about my issue. They were extremely busy due to which they their phone line was busy. Then the manager Meer came over and apologize with me and offer me a drink while I was waiting. Really happy with their service and personal response in the hut. Much recommended

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Harry Jackson . 2024-02-10

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Food is always on time very happy

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Sabia Begum . 2024-02-04

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10/10.. Just ordered Pizza for son as a Saturday night treat. Service was spot on . Will definitely order here again.

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Josh Gould . 2024-02-03

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Very quick service and pizza lovely

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Nick Radford . 2024-02-03

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Fantastic Pizza Hut, I will not use any other Pizza Hut as the staff are so friendly and helpful and the pizza’s are amazing

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Sharon Brooke . 2024-01-31

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Food was fresh and delicious. Delivery fast and on time. Appreciate the efficient service.

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Amila Jayathilake . 2024-01-24

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Pizza delivery was quick and the driver was very kind. The pizza was hot as well as delicious, me and the family loved this meal. Thank you very much Pizza Hut!

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Hannan Hussain . 2024-01-24

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When ever i go the food is ready to pick up very nice customer service Must recommend very happy

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Markhor . 2024-01-21

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One of the best pizza I have after long time the delivery was very is the young boy who delivered the pizza he delivered in less then 10 minutes very happy must recommend he said to me do the feed back

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HUGO . 2024-01-19

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I've never left a review on Google but it's ridiculous how efficient they are, the quality of the pizza second to none, and I'm not talking about Pizza Hut in general, I'm talking about kingswood branch, they were out of pineapple and they let me add extra bacon and cheese, they came in less than 30 minutes... thanks... the best Pizza Hut must recommend

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Arslan Rafique . 2024-01-16

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I order for delivery and took only 25 minutes to come but food was hot and very happy with side order everything was right

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Abu Bakar Ali . 2024-01-15

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Fast delivery. Food served with freshness. Happy with the service

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Shaz Pel . 2024-01-14

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Hi the best customer service food quality is very good must recommend

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Mir Mir . 2024-01-14

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Excellent food. I was told to submit a feedback. Fantastic service. Highly satisfied

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Tharaka Sachindra Jayathilake . 2024-01-14

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One of the best customer service I went in to order they tell me to do it online for saving money offer r very good

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Josh Rock . 2024-01-14

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I m Very happy i order sóo many time i love the day time deals they have Very cheap very Helpful the sfaff is Very helpful the food is always hot and fresh

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Angelika plewa . 2024-01-14

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After patiently waiting 90 minutes from placing my order and having no answer when I phoned them, I gave up and went to the store. My order was there waiting, but they had a problem with their system - not sure why that stopped them delivering, but there you go. It wasn't until I got home that I realised I had not been refunded the delivery fee. Food was obviously cool by the time we had it, so all in all it was not a good experience.

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Mark Gay . 2024-01-12

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Absolutely APPALLED at the “manager” ive just spoken to. My order arrived cold and with no sauce. I phoned up asking for help and I have never in my life been spoken to in such a confrontational, rude and unhelpful manner. No apology, just someone telling me to “hurry up”. I’m shocked. Vile man

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Georgia Hamilton-Mills . 2023-12-14

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0 stars for this place, I'm so sick of it, They can't even deliver a pizza in the local area without having a ton of problems, Food didn't arrived, spoke to a woman on the phone that said I could receive my refund but then changed her mind and said I had to contact deliveroo, why should I contact them when I ordered threw pizza hut not deliveroo, just stealing people's money at this point, staff member wouldn't give me her name as she new her customer service sucked, she made a point of stating I shouldn't expect much as its pizza hut, but I don't bloody expect my money to get taking when food was not provided!! . SAVE YOURSELF THE STRESS AND DON'T ORDER FROM HERE

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kindle ray . 2023-11-16

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One of the best places to get the pizza after long time I had a best pizza thanks to the management must recommended

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Umer Doo . 2023-09-08

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Never going there again absolute shambles, ordered my food at 1:20pm I never got to see my food because it never arrived, I tried contacting customer service but they told me I had to try online which I tried also but there is no number or anything to get a refund, so I thought I would ring the store but I was ringing the store multiple times up but no one was answering so I decided to walk up to the shore because at this point I was just annoyed of waiting however when I got there they were closed I was confused why because on there door they have a opening sign saying Monday to Sunday they open at 11am and when you go online it says they were open and there online orders were on, so after wasting my trip I went home and waited until 5:30pm when someone actually answered the phone, they were not helpful at all and didn’t seem to care that I wasted my whole day trying to get a refund, the employee got me to wait again and that they would call me back when the manager got there at 6pm, 6pm passes by nothing from them so I ended up calling the store myself but what a shock they didn’t answer the phone I was ringing the store multiple times again up until 7pm and finally I was speaking with the manager but yet he wasn’t that helpful either he was just telling me the same thing that i was told, no one has given me any apologise they were just rude and unhelpful, if you are thinking about ordering from here DO NOT bother you will just be wasting your time.

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Gina Louisa . 2023-08-15

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Good reliable delivery service! Thank you!

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Tech Diving Thailand . 2023-07-26

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Good experience, friendly staff

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Muhammad Ikram . 2023-05-21

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My order never arrived, tried calling the Hut multiple times but they never bothered to answer phone. This is terrible customer service and will never use this branch ever again.

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Mr XCOM . 2023-05-19

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Went for collection. Great staff very good customer service.

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Muhammad Taimoor Ali Shehzad . 2023-05-10

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I ordered a pizza and pizza was fresh and reached on time

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S. Zaib . 2023-05-10

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Ordered in store. It just took 10 minutes. Great food, great people. Highly recommended. I wish they had halal food.

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Mehran Awan . 2023-05-10

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Amazing, extremely fast delivery and food was piping hot!

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Bradley Rogers . 2023-05-08

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Delivery was late and missing item. Called them and they just said contact customer services whose reply was just “it was a free item” and they’re not going to do anything !! I’d avoid them as they think they can deliver what they like and keep your money!!

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Tristan Parker . 2023-04-02

MORE AT Google

Had after long time lunch time the customer service was very good keep it up

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RAJA Aamir . 2023-03-24

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Very niCe pizza very good customer service To many good deals they have.

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Gurmukh Singh . 2023-03-23

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The boss man was very nice, and allowed a complete custom order for a cheaper price

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Lakshdeep Kamboj . 2023-03-15

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10/10 service, great atmosphere highly recommended. Best shop in Bristol

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Stalling Star . 2023-03-15

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Amazing service amazing pizza, sound staff

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Ben Frankcom . 2023-03-15

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Absolutley dire. Website said food had been delivered 10 minutes before the knock on the door... Then the boxes were opened. One pizza seemed to have one bit of grated cheese spread across the entire pizza and the other, (that had sweetcorn as a extra topping), had 8 bits of sweetcorn over it's top. Rang to complain and were told, "there's nothing we can do, use the website and email to complain". We've eaten in at Pizza Hut before and never had a problem, but this was dreadful. Would we go to this brach again? Not a chance. Would we go to any Pizza Hut branch after this? Unless there was nothing else... dunno. Maybe it's just this branch that couldn't care less, but bear in mind Dominos and Papa Johns are both just up the road. Just saying.

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Eddie Howe . 2023-02-18

MORE AT Google

Ordered from this place and the order did not turn up, when i rang and asked about it they told me it never came up on the system and that i would i need to email customer service to get my refund, did that and was told i could not get a refund as they contacted the hut and the hut lied and told them the food was delivered.

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Richired . 2023-02-14

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awful worst pizza I've ever had late cold barely any cheese on top tasted like dry bread one of the pizza had seal broken no help when i got threw to shop after half hour of calling told me to ring costumer service knowing full well there number doesn't accept calls its online now then told me they collect food waited hour no one came now have wait 48 hours to get refund and that's if they refund it please stay away from this place its by far the worst pizza place I've came across

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Eva Demeterova . 2022-12-30

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Embarrassingly poor in every way

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jack joyce . 2022-12-24

MORE AT Google

Do not bother ordering. We put an order in and never received it. We still haven’t got a refund or even an answer. We spent £50. When the order was 30 mins late we began to ring, an hour later we still haven’t had an answer. We have rang the store the following morning and afternoon and still nobody in the store has picked up the phone. We haven’t been able to talk to anybody let alone begin to get a refund for the food we never received. This is disgusting.

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shannon bakehouse . 2022-12-05

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