Dragon House in Bristol, City of - Phone Number, Reservations, Reviews

Best Chinese takeaway locally, always on time and friendly on the phone. The crispy lamb with spring onions and ginger and the capital spare ribs are really good

Food was very tasty and priced reasonably. Above average takeaway.

TASTELESS & FOOD MISSING & EXTREMELY SLOW SERVICE!! We are new to the area so wanted to give a takeaway a go , we ordered at 7.01pm on a Sunday , without us asking the guy on the phone shouted through the kitchen to ask how long our order would be , in a reply we were told 1 hour. We were still waiting 1 hour 15 mins later (which was when I rang to ask where it was ) to be told our food was still cooking and hadn’t left the building yet , and the time given was apprently ‘estimated’ however that’s not what we told , we were under the understanding it would be 1 hour , if we knew how late our food was going to arrive I would never have ordered it as I have to be up at the crack of drawn for work in the morning. It arrived 1 hour 40 minutes later (40 mins late) we no longer wanted the food as I needed to get my head down for an early start at work in the morning , however we were so hungry we tried to eat it quickly which was a waste of money as it was tasteless , all dishes tasted the time , if I had a blind fold on I wouldn’t have tasted the different between each dish also the food was meant to be part of the evening we were enjoying , I didn’t order to eat and go straight to bed as if that was the case I would have saved my money and eat at home. Not to mention I was missing my curry sauce which I assume I’ve paid for and made my food so dry. Won’t be ordering ever again.

Massive delays on the weekends. Was told 40-45 mins wait on phone. 1hr15 before i was able to collect my food. They should stop orders when it gets to 30-45 mins behind.

The food isn’t too bad. If other places are shut I would use this place instead, until my last visit. The woman who runs the place has always been very rude but the last time I went she started screaming at me for asking how much the salt and chilli box that I had ordered was as the last time I had ordered it I was charged £7.50 and this time she charged me £10.20. I didn’t even argue it I just asked as I was surprised and said that maybe I was undercharged last time. The way she shouted for no reason was vile and after all the attitude she’s given before I’ve decided I won’t go there again. The man who works there has always been lovely though it’s just the woman who is disgusting

Won’t deliver even tho it’s half 9 on a Friday joke company

Worst Chinese Take Away ever, it's dirty, the staff are rude, the least said about the food the better

Amazing food don’t listen to anyone else this is best restaurant

Affordable with comparatively big portions Food 9s delicious too

Takes forever and normally arrives missing items they have really gone down hill for getting orders right ... Triad picking it up instead and was waiting over 40 mins they quoted .. right palava !!! Shame they used to be amazing

We ordered and paid and then, half an hour later, we get this angry call from someone there saying they haven’t received the payment. We tried to pay again and she swore at us and hung up! Don’t bother!

Pour lad at the front of house just gets the lady from the kitchen yelling random numbers/times at him. We ordered at 6:00 for a big order and at 7.30pm phone them and was told 30mins. It’s now 8:40 sat here for 40 mins after being told an another 20 mins when we got here.. The phone keeps ringing with other customers asking how much longer their food is going to be. My god I hope it taste good. The worst customer service ever! Taking on another member of staff might be a good idea 👍

Over 2 hour wait, missing items over priced. Should have had a tin of beans on toast and I hate beans!

The food is always great, but the wait is ridiculous. We were told it would be 45 minutes to an hour for our takeaway to be ready for us to pick up and it took 2 hours. If staff had said it would take 2 hours we would have taken it on the chin and planned our evening around it. We really felt for the member of staff behind the counter who was clearly getting it in the neck from other customers who were also tired of waiting. Just be realistic and manage customers' expectations!

Incredible. Waits can be a bit longer but for good reason. Its not fast food, its fresh home made. Would wait twice as long, its best chinese ive had in Bristol.

Waiting for ages and food not good won't be going back

Takeaway from Dragon House is always a treat! Everything tastes fresh & they have some different items on the menu than you’d normally see from a Chinese Takeout. They’re polite & efficient on the phone & usually throw in free prawn crackers if you ask nicely.

Honestly don't bother. Took them 1hr 40 mins to eustlw up my food. No apology. Just happy to take your noney

For a family-run local Chinese takeaway, this place hits the spot. Great food and very polite staff. The only issue I would have is the wait time. It does take quite a while for collection or delivery, but it’s worth the wait because the food is still nice and hot and tastes delicious.

Waiting over 2 hours for food is not the one. Even with collection…

Whilst the food is good, we ordered at 5.45 pm and the food took 2 hours and 15 minutes to turn up. No apology just tough we are busy. What’s the point of calling early if it then takes that long to cook!

We were out of town, recommended this and were NOT disappointed. Freshly cooked so takes a bit longer but was WELL worth waiting for! Recommended- house special rice with oyster sauce!!!

Unfortunately they're working only when they want. Tried to order from them a couple of times but they're always closed when actually they should be open.

usually amazing but a family member got food poising from a chow main from here last night

If you want to eat here then pick up your order- they get very busy due to the lovely food but delivery times are optimistic at best. The food is great- best I’ve had in bristol

My favourite Chinese takeaway. Reasonably priced and lovely staff. Food is superb.

Absolutely ridiculous said 40 minutes for food then got there 20 more minutes later no food only ordered 2 dishes

Good - That bit better, decent portion, chips stayed crispy for drive. Everything was the right side of proper. Eaten everywhere in the area and most in Bristol and this scores way higher. Chilli on the lamb would be amazing Dry herb Chinese style and spicier. Bad - satay too sweet, .

Had to cancel my order after waiting over an hour and they still hadn’t even started making it by this point

I know that on a Saturday evening is very busy but, I cannot believe that I had to wait for almost 3 hours for my order to arrive! At least they could let me know that it is going to take more or less then 3 hours and I was ok with that, but the think is that they told me at the beginning that is very busy! But I think instead of not telling me approximately how long is going to take or to ask me if I'm willing to wait for 3/4/5 hours or not to order anymore and I would've been more than happy to refuse or to accept to wait forever! My children are starving and they came to ask me every hour, when is the food coming! So disappointed!

Absolutely disgusting service,nearly 2hrs now waiting for my order!!!! Would not recommend to anybody!!

I'm extremely dissapointed I placed an order 3 hours ago now and my food still hasn't arrived we have been ordering from here the last few months and love the food but this is the second time we have had an issue now I called twice now to ask about my food they said they will get deliver it as soon as possible and still nothing 2 hours later

Awful food and an extremely rude and vile delivery man!! Avoid

Normally have the home delivery service, tonight's order arrived and paid quoted new prices. Unfortunately one item was short on delivery so phoned and wow "The customer is wrong" arguments in the kitchen and they wanted us to pay for the shortage as well as delivery. They don't understand the meaning of customer service when they get it wrong. Also asked about new pricing and they quoted totally different prices to what we were told at ordering, talk about angry "again customer is wrong"

We keep going back so I think that says it all. Can be extremely busy at peak times.

The best I have had in a very long time lovely and friendly people would recommend it to everyone one

Thankfully this is local to me because I’ve never had better! I’ve been ordering here for about 7 years. Everything always tastes perfect. Good quality and big portions! What more could you want!

Such a waste of money and time. The most awful food ever. Too much salt and soggy looking. I had to bin it. Waited for more than hour for a simple order. No urgency at serving customers. Very terrible. I do not recommend.

Food was good just the time it took to cook it is excessive. The young man serving us was quite unatentive to our needs . As front of house very poor.

Best takeaway. Can wait a long time but it’s worth it. Been coming here for ages now. Come every week and it’s very good 👍🏼👍🏼

Having eaten from this takeaway probably around 30 times, I can honestly say it's the best and most consistently delicious Chinese I have ever had in my life, and I've had a lot! My partner and myself order the same thing every time and it's always exactly the same as the last time. Cannot recommend highly enough....sometimes takes a while to deliver but its totally worth the wait

Food was amazing.... can't deny, a little gem..

Top food........but had to wait an hour and a half when I was told forty five minutes......no apology or discount

Always lovely food, expect to wait a bit at busy times as food is cooked to order.

Chef special Chow mein. Best I've ever had! Ordered lots of dishes and they were hot and fresh. Also delivered within time late on Saturday night. Very impressed.

Best Chinese delivering to BS16. Been using them for ten years now.

Awfully long 3 hour wait! Do not recommend!

Took 3 hours to arrive! Terrible service👎👎

Lovely food but expect to wait a bit.

We have used Dragon House since the turn of the century, and even after moving to Mangotsfield we still use it as our go to Chinese. The food is excellent. However, recently we have made the sad decision to stop using it as the wait times on a Saturday night have become ridiculous. Ringing at 5 takes around 25 mins to get connected, and then collection is sometimes an hour and a half after that. We will be back, but for now, the wait times have meant we are trying elsewhere.

Lovely chinese! Been ordering from here for many years and the food is consistently excellent. Always extremely busy on a Saturday night though so get your orders in early or you might be in for a long wait. Delivery option also available.

One of the best Chinese's I've ever been to, sweet and sour chicken could even be the best I've ever had, the sauce is incredible

Ordered food for delivery and paid by card when the driver came he said I had to pay cash. I refused as already paid he said no and took the order and left. Will never order from them again

Best in Bristol, efficient delivery service very friendly drivers

Tasty, and quick service recommended

Went in to order waiting 20 mins b4 having to ask for money back cause I couldn't wait any longer due to being on tight schedule for work, they couldnt even speed up to get my money back to me,, they seemed much more interested in getting big orders out to people who order online, won't ever go here again!

Value for money food. Good customer services

Food acceptable but our phone order was treated without any urgency and we waited over half hour longer than they said. Loyal customer for ten years but I think I will not go back. Other Chinese in area prep on time. Food cold when home.

Very enjoyable. . Will deffo go again..

Enjoyed a very good and flavoured take away delivered to my lorry on an overnight stay in Bristol. I recommend this service to anyone in search of a good take away .

Hands down the best Chinese in Bristol

best take away ever had always get the all in one tray for £3.50 chips plain chow mein with sweet sour sauce deffiantly the best ive had

Terrible customer service, undercooked food, called lady and she was very rude, never order from them, was very dissapointed as they where very insultive to my disabled friend

Been here a few times now and will continue to. Great food for a good price and decent portion sizes would recommend

very slow service and decided to leave me half way through ordering to keep answering phone to take other orders this happend three times took at lease 10 minutes just to place my order

Tonight we ordered Special Chicken Curry and Special fried rice on the phone, went round in 15 minutes to pick it up and it was ready on time. It was only £10.30 which I thought was good and it was one of the best Chinese meals I've had recently. I only live round the corner from this place so that's a real bonus.

Every time I order it takes hour and half to two hours 🙄

Used to live round the corner from here and LOVED it! Now we love too far for delivery but still drive here sometimes for the best chinese we’ve ever had!

amazing food always 10/10, however there is one extremely rude delivery driver. He’s tall slim bold white male who has been rude to us more than once now, we have repeatedly asked him not to knock when he delivers as he is very impatient he’s perpously bangs loud each time and has sworn at my partner.

We ordered a large meal for 3 at half 8 and was told 1 hour for delivery, which is fair enough on a Saturday night. After one and a half hours it hasn't arrived so rang them up to be told "sorry. We forgot. to send your order to the kitchen". Unbelievable and no offer to try and rectify or rush the order through. Unacceptable. Shall not bother again

The best chinesse food in bristol !!! Polite staff , fast delivery , taste of chinesse food !

Food always good quality. Living 3 miles away there's a lot of alternatives but we always pick Dragaon House. From the Crispy duck Chicken Satay and Bean Curd dishes, highly recommended.

Usual Chinese. Their satay sauce is lovely

Good food. Shame about the service though. Think they had a problem with one of the drivers and they were on the phone shouting at them..in front of customers. Very unprofessional. But...the food made up for it so who am I to complain.

We have used Dragon House many times for just my wife and me. Sometimes we we have used for family get togethers with 12 or more people. The food has always be first class and hot and delivery times within there given time and friendly​ delivery drivers

Second visit to Dragon House having been recommended by a friend. On both occasions the portions have been excellent and the food has been wonderful. I read some bad reviews of late but these should not put you off ordering from Dragon House you'll not be disappointed.

My 83 year old Grandma decided to treat us to a takeaway and we found this menu amongst the others she had. The menu had a good selection so we went for Dragon House. The estimated time for delivery was long - 45mins to an hour but it's a Saturday night so we gave them the benefit of the doubt. We called at the 1hr 15 mark and they said the food was on the way without taking any details of who we were. Another 20mins later and the food was finally delivered. The portions were decent sizes but the quality of the food left a lot to be desired. The chips were cold and hard. The ribs only had 3 rib bones and were gristly. The pork in chili sauce had no spice to it whatsoever. The black bean lamb and prawn omelette were passable at best. We received no apology for the lateness and all of us were bitterly disappointed.

Loving bit of tucker would well recommend 😊 x x x

Good food, fast delivery, polite staff.

Good C service and fast brum brum but mans fortune cookie was dead

food maybe good however I've never bought from there before I went there last night Saturday to order a chicken fried rice and waited 15 minutes i asked how long it would be as I had been waiting they said about !!! ???10 minutes I asked for a refund That they did do however not even a sorry or anything

Very friendly service and the food is delicious. Very happy that it's just around the corner.