Based on 16 opinions finded in 1 websites
Based on 16 opinions finded in 1 websites
Nº 1870 in 2148 in Bristol, City of
Nº 42 of 49 Pizza & Pasta in Bristol, City of
Opinions
My teenage daughters ordered a pizza for delivery, however the wrong pizza arrived. We had a very spicy one which did not have any of the toppings we ordered. I had to make 4 phonecalls to rectify the issue. Firstly being told to call deliveroo for a refund ( we ordered direct from Pizza Hut) we do not know how to contact Deliveroo and no number offered. I asked for a new pizza, the correct one. I was then given the customer service number which was not an actual real number. Finally I was offered the pizza that was originally ordered if I could collect it. I went to get it and the owner asked me for a review. The pizza was nice though, but not really worth the effort I had to go to to get the right thing. Will never go back.
Flyer29410891471 . 2024-07-01
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Ordered take away! Pizza hut is my favorite local pizza shop! Great and fast service. In addition the pizza always served delicious. They always maintain a great service and high quality pizzas!
Shaz P . 2024-03-22
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Delivery was 10-15 minutes late and mussing ice cream. Customer service response “well it was a free item and we’re not going to do anything”
Tristan P . 2023-04-02
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Don't really want to cook yet again on a Saturday night, so options are local fish & chip shop (don't deliver), local Chinese (good, but expensive & we usually throw half away. Also, charge for delivery.) or local Pizza Hut. With deals, we can always find something that we both like at a good price. Order & pay on line in afternoon for evening delivery & get on with our day, knowing that evening meal is sorted. Food is always delivered hot & delivery person is always on time & friendly. Inevitably, we have plenty left over, but apart from the potato wedges, it can all go in the fridge for the next day. Our "once-a-month-treat". ,
Roger C . 2021-08-22
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Nuestra primera vez ordenando de Pizza Hut. Pedimos a través de Just Eat, una gran pizza de banquete de carne, alitas de pollo BBQ, nachos y triángulos de queso. El pedido llegó 40 minutos tarde, aunque habían confirmado a Just Eat que se entregó a tiempo, 3 de los 4 artículos pedidos eran incorrectos, incluida la recepción de una pizza vegetariana en lugar del festín de carne y los nachos, aunque lo correcto parecía como si habían sido pateados por la tienda en su caja antes de ser entregados. Cuando llamamos al restaurante, dijeron que no podían ayudar porque lo habían pedido a través de Just Eat. Just Eat nos dio un crédito de 20, aunque la comida totalizó 35. 00 - bastante caro para una comida absolutamente horrible. No hace falta decir que no volveré a pedir a Pizza Hut
KimberlyBristol . 2020-09-28
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El servicio al cliente impactante y el personal ordenaron comida, no se entregó nada sin reembolso, el personal ofreció mala educación y un niño de 15 años hambriento se quedó sin comida.
mallei1 . 2020-06-29
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We ordered 3 medium pizzas, and we have never seen pizzas delivered that actually came with enough toppings before. Will definitely order from here again, not skimpy on toppings, and arrived quickly.
Amberjaycoombs . 2020-04-05
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ordered two large pizzas both pizza was Burnt all round not good surprised they let it go out Won’t bother with them again
Marty1882 . 2020-03-08
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Ordered starters, pizza and cookie dough, all come burnt! Called the restaurant 11 times in 1 hour 30 mins but no answer. Tried pizza hut customer service but still no luck. Avoid
holiday561 . 2019-10-17
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Pedimos 3 para llevar pizzas y me dijeron que serían cuarenta minutos, pero terminaron tomando una hora y diez minutos. Luego, cuando llegaron, solo había dos, así que traté de explicarle al repartidor que éramos pequeños, pero fue en vano, cinco minutos más tarde regresó y lo encontró. Las pizzas no tenían sabor y estaban frías en general muy pobre.
784mickb . 2019-09-26
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Si yo fuera el dueño de la franquicia y usted está leyendo esto, yo giraría la llave y cerraría, no puede entregar una pizza que promete, en el mundo de hoy no es un gran problema, pero si su negocio principal es vender pizza y usted no puedo manejar eso solo rendirme y seguir adelante, siempre tarde, siempre equivocado y nunca contestar el teléfono, ¿necesito decir más? Dale a este lugar un parto muy amplio si quieres y caliente, correcto o comida en absoluto.
Bowdey1 . 2019-09-20
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Pizzas decentes, pero parece que cualquier orden parece llegar a al menos 20, incluso si se usan cupones. Yo lanzo las pizzas pero no el precio más, nunca sé por qué dejaron de hacer la base de ajo infundida. Lo volvería a ordenar, pero solo si las opciones menos costosas no están disponibles
JulianP1051 . 2018-12-09
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Pedido para la entrega, 2 horas de aviso, 15 minutos después del tiempo de entrega todavía no hay una palabra telefónica, la sucursal local se pondrá en espera y luego se le informará que demorará otros 40 minutos en ser entregados.Tuve que llamar por teléfono a la línea de servicio al cliente por separado para solicitar un reembolso y le dije que tardaría de 12 a 14 días en volver a ingresar a mi banco.El servicio descuidado no se usará nuevamente.
Ryan R . 2018-07-14
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The wait for a table is incredible, especially as there were free tables but there was nobody to meet and greet so queue was going all the way to the door and outside. What’s going on?
K9135HIthomasm . 2018-01-13
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Normally receive lovely pizzas but lately they have been very over cooked and the plain pizzas were extremely greasy and fat had already seeped through the box upon delivery, disappointed this time.
Helen H . 2017-01-04
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I love Pizza Hut! Brilliant staff,Brilliant deals! I really recommend it as the quality is amazing!!
emmam5031 . 2016-05-18
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I regularly buy the meal deals. Always great value and delivered quickly. Excellent food and always nice and hot
Kate H . 2015-06-09
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Absolutely shocking. Attitude, arrogant, they domy speak English. The food looked and tasted absolutely revolting. Looks like a cat has been sick in a pizza box. Do not recommend AT ALL. Halloumi & salad ( as seen in pics) was £6.00 That “ stone baked “ pizza was raw Kebab was soaking wet.. literally the pitta had dissolved. Honestly shocked. They obviously don’t care what they serve or take pride in what they do. Very big shame & complete contempt to Bristol.
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There’s a lack of consistency in the quality of the pizzas here. For example, I had to throw away the pizza I bought last night because it was simply disgusting 🤮🤮. Unfortunately, since this is the nearest pizza outlet to where I live, I have no choice but to keep ordering from them from time to time!
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visited here a couple weeks ago and being from Bristol I don’t know why I’ve not been sooner! The staff are lovely, very friendly and accommodating. The interior is very peaceful and serene. We booked for 7 on a Saturday but was only 5 in the end but staff did not mind and was happy to answer questions on the different drinks etc! You have to try their desert and drinks it is amazing ✨ would deffo visit again, they’re halal and non alcoholic 🌸
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Decent food and had Lizz as our waitress she was very polite and welcoming