Domino's Pizza in Bristol, City of

If you are ordering for someone at the hospital the delivery driver will phone and say someone has to come down to collect, this not not always possible for hospital staff to do, and it is not like it’s difficult to get to each ward. Argumentative driver and store staff.

Very friendly and quick with making the food

Staff is extremely helpful and friendly, my favorite branch to go for a late night cravings

There’s a lack of consistency in the quality of the pizzas here. For example, I had to throw away the pizza I bought last night because it was simply disgusting 🤮🤮. Unfortunately, since this is the nearest pizza outlet to where I live, I have no choice but to keep ordering from them from time to time!

Pizza was very nice and fresh, very hot. I am satisfied dining with them

Always order from this store. Great customer service and fresh pizzas.

Revi was brilliant and gave me excellent service, the best i’ve had in dominos before.

I highly recommend this outlet of domino’s The food and service quality was truly exceptional, I can’t wait to come back “The tuna supreme was particularly my favourite, good ambiance and customer service also impressed by the quick response

Good pizza and well behaved staffs

Great experience with Domino’s pizza good staff with smiley wishing….

I dropped my pizza as I was leaving and they remade it, absolute legends!!! bless them🙏

Been to this place couple of times, Pizza was really delicious, Staff were really friendly, pizza was quickly made and served. Online delivery was also at its best, delivery time was very less and pizza got delivered with proper hygiene and packed. Store staff were really quick to respond through call and made easy for ordering.

I highly recommend this outlet of domino’s The food and service quality was truly exceptional, I can’t wait to come back “The tuna supreme was particularly my favourite, good ambiance and customer service also impressed by the quick response from Mahi.”

The service is great and food quality is very good and delivery on time .

The pizza were really tasty as well as delivery was on time. Loved the food 😋

We are surprised that the pizza served within 10 minuts of order. Very nice piza and good service. Amazing Dominos...

I live local and order from this store frequently. The pizza is always fresh and on time. The team at Gloucester Road are very accommodating and the driver Prashant is always polite and very fast with his delivery! Amazing store.

Great customer service and good quality pizza 😌

The service is great. A delivery guy called Gregory was so polite and professional when he delivered my pizza. He deserves a raise. I have him a tip!

Hello there one of your delivery drivers Mr Frank has recently delivered a pizza to our house. Though it was late he had delivered it quickly. He had very good customer service when he arrived and had wished us to enjoy our food and have a good night. The pizza was still hot. Thanks for the great service and speedy delivery.

Driver Mr. Francis is very nice. Service very good. Responsible person.

Staff is fabulous specially Virat

Absolutely love Dominos. But you guys need to deal with your delivery guy. I have complained about him before but aparently nothing has been done. He doesn't knock on the door like a normal person. Noooo. He bangs on the door nonstop until someone opens. I have a small baby and it's hard to open doors sometimes in less then a minute. Last time I mentioned him about crazy knocking he said he parked on the road and needed to get back to the car. He was rude and didn't even apologise about waking up baby that time even tho I mentioned not knocking loudly in notes when I ordered pizza.

Great customer service!!! I accidently ordered online to this domino’s rather than the whiteladies road venue, and the staff very kindly rang up the other venue and asked them to fulfil my order for me. I really appreciated them going out their way for me when it was my error :)

I ordered for my family recently and the driver was very rude! When he arrived outside he told me to hurry up and then when I came to the door he expected me to walk out to his car when it was pouring down with rain. Then when he decided to come to my door he put all of the food on the floor and I had to pick it up from the floor which I was struggling to do as it was a big order

Went in with a group of friends and they got served straight away but the manager at the till walked away before the rest of us could order. After waiting a bit I we continually asked for about 20 minutes if we could order and he kept saying yes but chosing to clean instead. When we finally got around to being served he had clearly not been listening to us asking to order as he then tried to hand us a pizza that wasn't ours. To his surprise he asked what pizza were we waiting for and we told him we hadn't ordered yet. At this point is was around 10.55 so around 5 minutes before they closed and clearly he wasn't happy about this and started acting really rudly to us. We received our pizza in the end but around 45 minutes after we first walked in and the people who got served initially pizza's went cold.

Messed up my pizza, took two hours and 6 phone calls to get it replaced, then they messed it up again, SAD

Pablo the manager messed up my order. Then when I called to fix it he was extremely rude down the phone and the matter never got resolved. Do not order from here.

This branch definitely earned five stars - there was a miscommunication (probably on our part) about the time of our order, and they didn't quibble at all - they just re-did the whole order at the later time we asked. Which meant that our son's birthday party received piping hot, delicious pizza bang on time. Truly excellent customer service!

Ordered a pizza,which was OK,then the driver stole my cat on the drive,good job I had cctv or I wouldn't of got my cat back .dominos didn't give a toss if I were you get a pizza from caring trust worthy company dominos is definitely not that as for your reply below, we did that and nothing,so that has been written for the purpose of others reading the review to show that you care ,but you don't because we heard nothing back from you

was missing sauce that went on top and half the pizza didn't have toppings

You get 50% off on the app but this store does not do 50% discount.

Good food not that busy not that expensive

Yet again pizza orders and showing as out for delivery for ages. Arrived barely warm, lack of moisture. Unpleasant.

Very nice pizzas and good size too

I got food poisoning from ordering at this Dominoes and they have not given me a refund.

Food is great but only taking card payments still? What about the people wanting to pay cash? Bloody ridiculous. I had to pay for myself and my mother cos they don’t take cash payments as my mother wanted to pay cash.

Very poor customer care , and abrupt over the phone.

Never thought I'd be giving Dominoes a 5Star review, but seriously happy. We asked about deals on the phone and the person was extremely helpful and saved us loads of money. Plus the food arrived early and was actually really delicious. Again shocked and unexpected, no offense Dominoes. Lol But anyway I'm converted, definitely going to add it to my list of takeaways. Cheers Gloucester road Dominoes for doing a proper job on the food and service

The Ryanair of fast food. The pride they take in their appalling customer service and communication will be matched only by that they feel when they read this review.

I’ve ordered pizza from here twice a week for a few weeks and cannot get them to put the correct address on the box. 4 phone calls I had tonight and a lecture on what to write in the Drivers Instructions. My dog got out of the gate whilst he was lecturing me and by the time I got him back my pizza was cold - again.

The staff in Filton are rude and arrogant the pizzas are left on the shelve to get cold like for ages and this company do not give you your money back they are a disgusting company and can not be trusted

This is the worse Dominoes I have ever been to it took me nearly 15 minutes to order 3 pizzas and apart from not having a full menu up I decided to order 2 large meteors and a large vegetable I can't even tell you how difficult it was to explain to these simpletons what is wanted but 20 minutes they said 50 minutes later I was saying where are my pizzas oh nearly ready 20 minutes later I ask for my refund so the pizza was on the shelf to wonder last time it was cold no more never again I would strongly would I recommend Filton to anyone please avoid at all cost £33 I will have my money back thank you buy no thank

Ordered a Taxes BBQ and it’s really nice with sweet bbq sauce. The free bread tastes well too. The price and deals is not friendly to one or two people eating. Domino also served the pizza night at UOB. The margherita is not so good with hard edges

I ordered two pizzas and they still have not arrived after an hour of waiting, even though the app says it will take at most 40 minutes. Poor costumer service as well as they were completely ignoring my calls. Also owes me a full refund for this inconvenience, stay away if your asking for delivery. At least the driver was sympathetic and honest about the situation of a driver shortage so that was good.

I attempted to order at this dominoes at 22.30, when it closed at 23.00, and they refused to take my order saying they were closed. I was then able to order online from the same store, which I thought was very poor service.

Ordered two pizzas, only received one. Customer support just hung up on me. Money well spent. Edit: Also, it came in cold. Best not give them money in advance.

Ordered the new vegan pepperoNAY. They gave me meat. I have had this vegan pizza several times before and instantlly could tell it was different this time. Real meat, real cheese, and non vegan dips. Do not buy vegans pizzas from this store. Have contacted head office and awaiting a response. Store has promised to send me out the correct ones...but no longer have any trust in dominos

If I could give less than a star, I would. This place can never get an order right, never answers the phone when you need to inform them they messed up, and, finally straw, took my money, called me to tell me they've got no drivers and I have to go collect it myself, and when I asked for a refund, they never gave me one... Tried to get in touch with them but they never answer their phone... And there's no number to contact their CS.

Hate being this person but 2 hours of wait time and not answering the phone warrants it. Ordered at 18.06 with a max wait of 50 mins and I'm still waiting. I understand its Christmas, I understand its busy and I understand that you might go over your wait times what I don't understand is why no ones got in contact with me or answers the phone. Looking at your previous reviews i can see it's poor management and attitude that's gotten to this point so someone sort it out. Realise this is a big complaint over pizza but I'm hangary and it's 100% your fault 🤷🏻‍♀️

It doesn’t even worth this 1 star! Ordered at 18:40 called the restaurant 20:00 and I was told that the pizza was on its way. 21:15 and after 30 unanswered phone calls still waiting for the pizza! Will never order again! Avoid!

I order pizza dominos’ web site at 8:15pm and Pizza was delivered at 10pm. And while ordering they did not mention delivery time. It says ASAP. I was planning to eat dinner by 9pm and sleep by 10pm as I had early morning flight next day. Now I can’t sleep. Ridiculous service, never order online again

Trying to find out why pizza is late and no one answers the phone. Terrible customer service.

Pizza arrived folded up like it had been dropped and tasted horrendous. Didn’t realise it was possible to screw up pizza this badly but lo and behold they managed it.

Got two stuffed crust pizzas from here and both came measuring way under size. I contacted the store, but they gave me fun and games trying to get it sorted out. Terrible customer service.

For the second time in a row this franchise has failed to deliver our order. Have attempted to call the store on 13 occasions with no answer. Poor effort. Absolutely despicable. I won't be ordering from this franchise or domino's again.

Terrible service rude staff, never go again. Domino's you should be ashamed of this branch.

Quick and friendly delivery service.

Francis the delivery man, double thumbs up 👍👍, got us our emergency pizza super quick, cheers Francis.

I order from here more than I care to admit, but our order is always on time, usually a bit early as we don’t live too far away, and the delivery drivers are always friendly.

Great quality pizza, arrived promptly and was good value for money.

Fast delivery !!! 2 pizzazz for £20 it is like buy one get one free every day !!! I love it 😍😍

From KNIGHTSBRIDGE ward cheltenham. Thankyou very much for the pizza's delivered to us. Much appreciate they were delicious

No longer have OLIVES as a pizza topping?!? Also, the drivers frequently ask me to come to an entirely different street to collect my pizza. For the price paid, I expect it to my door.

Always have issues ordering here such as wrong pizzas delivered but this this time the driver decided to shout at me on the phone because he didn't want to get out of his car and wanted me to leave my house to go meet him. Terrible service and definitely not ordering from here again.

1st of feb went into glos rd branch was told 35min wait ended up about an hr and they couldn't find my pizza so left with my money never to go back again useless .

Not a person who usually leaves reviews, but the service was absolutely awful. They completely forgot about my order. I was sitting there for 30mins and none of the staff members were even told me anything.

The wife ordered online waited for hour and a half for delivery, no sign off it, she then phoned no one answered, phoned another dominos outlet who suggested going to there to collect, she went, said the boy there was less than helpful, eventually he said he would make another pizza which took ten minutes, and bought that home, two and half hours after ordering. Terrible service awful response, why order something for delivery then have to pick it up. I realise Saturday nights can be busy but surely staffing levels would reflect this, and more staff be in, the wife said there was three people there, and they didn’t seem to be in much of a hurry, even though the had apparently 300 orders. It ruined what is a treat for us.

Very rude i just call to order some pizza they dont answering my phone more than hour finally answer and some rude lady starting say we are to busy to take your order more then 2 hours and just Drop the phone..

ordered my pizza over an hour ago to be delivered - still no sign of it. tracking has said it’s ‘out for a delivery’ for 30 mins. have tried calling the shop and no answer.

Piping hot pizza, friendly and quick delivery drivers, excellent pizza every time. Highly recommended

Am I really doing this? Am I really writing a review for Domino's? Yes. I have to admit, I quite like the pizza from Domino's. The ingredients aren't the best, it's probably overpriced and the taste isn't fantastic either. But who else is open pretty much at every time of the day and delivers you food almost wherever you are, often in less than 30 minutes?

Looked like pizza had been dropped. Manager was unapologetic and exceptionally rude. Promised driver would collect and deliver new. I ended up having to physically return and wait for new pizza to be made. No apology was made. Got home with new pizzas and wasnt even the right items!! Refused to give me HO number. Shame as use this branch loads. Will not be returning.

Ordered two pizzas. One is amazing, the other one is just inedible. Guess which is which?

I forgot to write a review a while ago about this place. I stupidly clicked to remove cheese on my pizza and what a tragedy that would have been if I had spent all that money for a tomato base?! Anyway, I rang up this branch and told them my situation and they very kindly offered to put cheese on at no extra charge. Very friendly, efficient and great customer service. I would recommend. :)

Complete hit and miss with this branch. One week the pizza is amazing but then another week its uncooked or cold or tasteless- with the latter becoming more frequent these days.

¡La pizza de Hengrove Domino aún tiene una mala experiencia! No he tenido una pizza de una comida para llevar por varios años debido a malas experiencias. Como esta tienda es local y bastante nueva (ish) pensé que lo intentaría. Grandes pizzas realmente felices con ellos. Los lados pueden ser un poco más grandes, pero las bolas de masa son geniales. Ahora he tenido varios y seguiré volviendo. En cuanto a la entrega, aún no se ha probado, pero si quieres que tu pizza esté caliente y fresca ve a recoger ya que mucha gente quiere errores de entrega muy pocos conductores. Como dicen, no puedes complacer a todas las personas todo el tiempo. El personal estupendo gran servicio incluso cuando están ocupados. . gracias chicos ?

Después de gastar una fortuna para 4 pizzas, nos sentamos y esperamos la pizza. Revisando 10 minutos después del supuesto tiempo de entrega, dijo que había sido entregado.

He visitado dominos en algunas ocasiones y cada vez es peor, ¡las pizzas son duras y los ingredientes en la parte superior parecen haber estado allí durante días! Muy decepcionado

Standard Domino Pizza take away. Service was friendly.

Esperé 10 minutos en la tienda y nadie me atendió a pesar de que me paré frente al mostrador y los llamé dos veces; nadie me reconoció y el personal siguió hablando. Debería al menos reconocerme y llamar a su personal de mostrador para que sirva si no pueden servir. Pobre.

La aplicación de Domino no funciona. Usted selecciona una hora, la franquicia de Redfield se entrega cuando lo desea y luego no espera ni entrega nuevamente.

Mientras que la sucursal de Filton está más cerca de mí, a veces colecciono de esta sucursal, ya que siempre parecen tener la gama completa de pizzas a la venta, en particular, la pizza italiana Roma. Nunca tuve un problema de calidad con la tienda, pero tendería a evitar los postres, ya que no tienen una gran relación calidad-precio. Y siempre vale la pena buscar ofertas o cupones para reducir el costo de las pizzas.

We ordered food for collection. To which they explained they had no onions but we could pick something else. When we arrived they told us they did not have those ingredients to make the pizza either, we then had a 35 minute wait for the food.

Pizza are good and staff are friendly and helpful. They have a special offer at the moment for any large pizza for £9.99 collected.

Decent service with fast preparation

Much gritty corn used to stop pizza from sticking to the pan

It's dominoes! Of course it's 5 star worthy.... and NHS 50% off :)

Is a very nice place to get pizza

Have ordered twice recently, both times giving me food poisoning. And their cokes are flat af.

Always order from here always arrives super fast and always tasty! Great fun watching them as well!

Pedí una para llevar la entrega y era extremadamente rápido llegar que me impresionó al principio pero en realidad la pizza no estaba preparado, la base no era crujiente fue blandita y pastoso, no comestible. Llamé para quejarme y me dijeron que le dan una pizza gratis la próxima vez, pero preferiría sólo consigue un Pizza Hut de riesgo el mismo.

No seating facility here, only take away

Bloody awful - daughter and friend felt sick for Two days afterwards. Served by middle aged women with blonde hair and glasses - she was very rude to my daughter - overpriced for what u got - 0 /10 - sure to be shut down soon - I hope - go to Asda and do your own pizza - I'm usuall very generous in my review but they need to improve and not cook pizza properly!

Nice pizza...prices vary but always check online for deals as normally good offers online..check online as you order and collect if you can as normally half price for collections

I chose Domino's as a well known Pizza takeaway .I went there SATURDAY and ate my Pizza in my car as I traveled to Porthcawl in South WALES. to visit my Family

Its absolutely discasting pizza few years ago was the best pizza in England but now i don't know whay but its horrible i wish to show the pictures of the pizza to everybody but its not possible such a shame ....i never be buy pizza in dominos any more 😱😱

My boys first choice of takeaway. Very consistent, nice menu choices and have great deals quite a lot of the time.

Pizza de esta noche fue una decepción. La corte suprema era muy ligera para vegetarianos en el queso y un montón de cebolla y tomate en su lugar. Habiendo dicho eso, aunque no cumplió con mis expectativas, el tiempo antes de esta noche me pareció increíblemente buenos. Me pregunto si los estándares de acceso a la 2 para 1 el martes? Calidad variable. Volveré.

Good quality pizza really quick