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1.5

Based on 5 opinions finded in 1 websites

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Nº 257 in 267 in Chiltern

Score
OpinionsNoteTripAdvisor51.5

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Cold, late food and rude staff. Was told it was my fault the food was cold because i pre-ordered, opted for delivery over picking it up myself and that i was lying about the food being cold. So it was nothing to do with them being 15-30mins late!

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Nibur . 2023-05-26

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I've just ordered a medium pizza, the person on the phone would not and could not tell me the price of it due to their "systems being down" yet isni wasnt paying cash and was to pay card how would he have known the price to charge to the card. The pizza was delivered by very nice delivery driver holding receipt of £19.08 for one medium ham and cheese pizza. He agreed with me he wouldn't pay that for one medium standard pizza and ask me how much i want to pay, where i returned the question to him. I then called back to speak with the original person i places the order with. He was extremely rude speaking over me and telling me thats the prices and to go online to check. This was absolutely ridiculous yet i did ao to prove the point, when I went online in front of the delivery driver you could get a pizza two sides and a drink for £19.99 the telephone operator then said to me "well I offered you sides and you didn't want them" that I replied I never wanted to spend £20 on a pizza 2 side and 2ls of fizzy drink me for my solo lunch. Daylight robbery i hate to think of any elderly people they have taken advantage of like this.

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Sharney B . 2022-12-29

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Rude and do not answer the phone, hang up on you. Customer service is shockingly awful. Avoid this happening place

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Michael S . 2021-06-11

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I collected my order. No issues It was ready at the time stated 20mins from order. The deep pan tasted better than the italian

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shah9 . 2019-10-25

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Ordered some food from here recently and had to wait over 2 hours for delivery of a cold pizza. Raised this because they have a speed guarantee promising considerably faster delivery and after over 2 months of chasing I haven't received more than a boilerplate initial response; assume if you order it could take hours and you have no chance of them honouring their guarantee.

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JohnGrahamUK . 2019-07-25

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