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3.5
Based on 4 opinions finded in 1 websites
Score
Opinions
My husband and myself went to Pizza Hut in Castleford, West Yorkshire. We were met with friendly staff, mostly Shannon. She always had a smile for us and treated us very well. Shannon was a pleasant lady who was easy to talk to. We had the £15.00 meal deal and I exchanged my soft drink for tea. It was not a problem for her. We were very unhappy with the pizza because it was hard to cut and had been under the lamps for far too long. After telling Shannon that we were disappointed with the pizza, she said she was sorry and made a fresh one immediately. Shannon should be recognised for being an asset for your company. The atmosphere was good, the tea was good, the food was terrible. We were going to eat at Asda, but there was such a long queue that we decided to eat at Pizza Hut. We know why Asda had such a queue and Pizza Hut was quiet. Keep Shannon working for you, but have a review on the pizzas. I had one piece and my husband had about three pizza slices which was fresh. There wasn’t enough cheese on the pizzas and they were hard to cut and eat.
Patricia P . 2024-09-24
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Have been here before and never had to book. However, we just turned up on Friday evening and it was very busy , we thought we'd have to wait. The restaurant manager came and found us a table. We ordered drinks and food which arrived promptly. Our pizzas were perfect ( margarita and meat feast) , and unlike Pizza Express, did not skimp on the cheese. One of our drinks was accidentally knocked over and a replacement arrived promptly, Very imoressed. Will definitely be returning! 😄
Pamela G . 2024-02-24
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Our food was very nice, I went out with my boyfriend and family for a birthday meal, I’m a coeliac and had no trouble. However on this one occasion our waitress was quite rude, but overall still a good time
Katherine Barr . 2020-08-30
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Just received our takeaway medium pizza flat bread pizza and mac n cheese bite. Pizza a was cold and slightly burnt flatbread was all soggy on the edges and hardly any steak or chicken but lots of cheese onions and tomatoes not impressed max and cheese were ok but we asked for sweet chilli dip and got garlic and herb !!
Nessa J . 2020-01-24
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