Based on 7 opinions finded in 1 websites
Based on 7 opinions finded in 1 websites
Nº 455 in 477 in West Berkshire
CUSTOMERS TALK ABOUT DISHES WITH..pizzaOpinions
Absolutely disgusting service. Ordered pizza and extras which took over an hour to be delivered, even though the app said it was on its way for 30 minutes. Called up to ask where my food was and the manager Ali was rude and unhelpful. Called again to chase still nothing. When the food arrived it was cold and disgusting. After complaining to Pizza hut they have refused a refund and offered a voucher for £15!!!
Hannah B . 2024-06-14
MORE AT TripAdvisor
Ordered an hour and a half ago, estimated 30 to 40 minutes delivery. Called 5 times but nobody will answer the phone. Emailed customer services but they say allow 48 hours for a response. Tracker still not updating, still saying order confirmed delivery due between 21.00 and 21.10 but it is already 22.00.
Craig B . 2024-05-04
MORE AT TripAdvisor
Disgusting customer service!!!! Waited 1 hr for delivery to be delivered two soggy inedible pizzas. When we rang up to complain Ali the manager at the store was very rude and hung up on us twice. When I told him I was going to complain he told me he is not sending out a replacement because of it and hung up again. Would highly recommend not using pizza hut and me and my family will choose another pizza restaurant in future. Disgusting customer service very disappointing
Ben A . 2024-03-27
MORE AT TripAdvisor
Great service! Not a long wait time from ordering to order being cooked tasted like fresh dough as well as being offered good deals in store
Hayley jones . 2024-01-22
MORE AT TripAdvisor
After a great day at the racecourse we just wanted some fast food and both decided on Pizza and the only place to go PIZZA HUT we love it here the staff are very welcoming and the service is great.
davehughes1964 . 2019-08-11
MORE AT TripAdvisor
Over 1 hr an half wait. Missed sides on delivery. Bacon tear an share was raw dough in middle. Can't give refund over the phone. Customer services takes 15mins to answer. Whole order cold. Pizza hut used to be the best. Not any more.
Jason C . 2019-07-05
MORE AT TripAdvisor
We had ordered a meal deal from here for £24.99 and wished we never. On the order it said the pizza would be 35-45mins which was fine. We waited and still nothing, I waited 5 more mins as they might have just been a bit late. I rang up and was told he was 1 minute away. 10 minutes later (waiting for 1 hour now) the pizza delivery guy was ringing my mobile to tell me he actually was not here and was lost and couldn't find the address. After trying to explain he eventually managed to get here. After all this my appetite was mainly gone, we took the pizza and went inside. Opened up the boxes (2 large pizza, 1 side of nachos and one side of garlic bread) it was all burnt. The crust on the pizza was burnt black charcoal, the vegetables were burnt to a crisp, the only thing not burnt on the nachos was the cheese and even 2 slices of garlic bread was burnt. The only good thing in the order was the bottle of Pepsi. Would not order from here again!!!
L D . 2019-04-21
MORE AT TripAdvisor
Similary restaurants in South East
52 Opinions
Ordered a KFC for the family via Uber Eats. Unfortunately, my sister did not check the bag before accepting the order off the delivery guy. 2 bags of chips missing, all the corn on the cobs missing an
pizzaOrdered a KFC for the family via Uber Eats. Unfortunately, my sister did not check the bag before accepting the order off the delivery guy. 2 bags of chips missing, all the corn on the cobs missing an
pizza24 Opinions
Online ordering not working. Only one member of staff taking orders from a very long queue. Gluten free scone not fresh, looked like it had been microwaved in its sealed bag. Unnecessary plastic pots
pizzaOnline ordering not working. Only one member of staff taking orders from a very long queue. Gluten free scone not fresh, looked like it had been microwaved in its sealed bag. Unnecessary plastic pots
pizza20 Opinions
Disappointing visit. Their coffee and chocolate drinks were OK but certainly didn't warrant the price charged. The staff seemed disinterested and the service they offered, ambivalent. Such a shame, as
pizzaDisappointing visit. Their coffee and chocolate drinks were OK but certainly didn't warrant the price charged. The staff seemed disinterested and the service they offered, ambivalent. Such a shame, as
pizza88 Opinions
Absolutely fantastic fish & chips! The portion size is generous, easily enough to satisfy two people. The fish is coated in the perfect batter – not too thick, not too thin, just right to give that id
pizzaAbsolutely fantastic fish & chips! The portion size is generous, easily enough to satisfy two people. The fish is coated in the perfect batter – not too thick, not too thin, just right to give that id
pizza14 Opinions
Hands down the best saveloy that i have ever eaten. The menu on the outside window is more extensive than the one by the counter.
pizzaHands down the best saveloy that i have ever eaten. The menu on the outside window is more extensive than the one by the counter.
pizza