Based on 892 opinions finded in 2 websites
Based on 892 opinions finded in 2 websites
Nº 1566 in 1872 in Brighton and Hove
Nº 29 of 39 Pizza & Pasta in Brighton and Hove
CUSTOMERS TALK ABOUT DISHES WITH.. pizzapastasaladcheesecreamoldpaycookedgarlic
Opinions
I was not impressed with the service or the food from pizza hut as I asked for a chicken supreme gluten free pizza and when it came it hardly had any cheese on it and more tomato sauce then anything else and when I complained about the cheese not actually being melted or cooked properly I was told that is the standard of how their make they gluten free pizza that way so I got a refund which I have to wait 3-5 working days for and when I was asked for them to make me another one I responded by saying yes but never got one while I was expecting to wait for a pizza that was never going to come which annoyed me I highly don’t not recommend anyone to go to pizza hut as it really has gone downhill from when I was a kid. I won’t ever eat here ever again!!!
avril allgeier . 2024-04-11
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Went for an early dinner and was completely ignored by the staff while waiting for a table. The two members of staff spotted us but mindlessly carried on their conversions before going into the staff area. There were plenty of tables. Very lazy staff.
Caroline Alexandra . 2024-04-09
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Its a classic Pizza Hut! The restaurant was clean and the unlimited salad bar and ice cream factory Is super fun. Our waitress was friendly! But when you enter the restaurant they encourage you to use a QR code menu /order system.Corporate pizza hut if your reading this no one likes QR menus they are weird
Heather . 2024-04-07
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The staff were amazing, atmosphere was great, food delicious and everyone so friendly. The manager in the Marina was fantastic
Linda McCabe . 2024-04-04
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I hadn’t stepped into a Pizza Hut since around 2009, and I must say, the place seems frozen in time. Unfortunately, my first impression wasn’t great—the toilets were filthy, and the entire restaurant appeared rundown. We were encouraged to use the Pizza Hut app, but it turned out to be one of the worst-designed restaurant apps I’ve ever encountered. As someone who works in IT and has spent 15 years in the field, I found the app’s user interface extremely unfriendly. After several failed attempts, we gave up and approached the staff directly to place our order. Once seated, our food arrived promptly. However, half of our order was messed up. My pizza was prepared incorrectly, and even our starters were a mix-up. To their credit, the staff compensated by providing the correct starters for free, in addition to the ones we had originally ordered. Still, I’d have preferred getting the right food from the start. The pizzas and other dishes were nothing to write home about—just serviceable. They fell squarely in the realm of mediocrity. But here’s the kicker: the prices were exorbitant. For what we received, it felt like a rip-off. I’ve been to other places with better food, a nicer atmosphere (sans the unclean building), and significantly lower costs. It’s a shame because I used to love Pizza Hut. The whole place seems stuck in the mid to late 2000s, except for the pricing. Speaking of which, I expected mid-range food for a mid-range price. Instead, we were charged over £100 for a few starters and mains. That left a bitter taste in my mouth. Pizza Hut hasn’t kept up with the times. It feels like stepping into a Blockbuster or a Toys “R” Us—nostalgic but out of place. I doubt it’ll survive the next 5 to 10 years. While the staff were friendly and efficient, the real issue lies with the business itself. It hasn’t evolved or modernized. It’s a genuine disappointment. I’m giving it 1 stars: one for decent service. The food was awful. As someone who cherished Pizza Hut during my childhood, this realization stings. It’s a relic of its time, while everything else has moved forward it’s stayed where it is and is a shadow of what it used to be
Josh T . 2024-03-30
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The pizza hut was lovely!! The food was very filling and the service was very quick
Milan Shukla . 2024-03-05
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Great Pizza Hut reasonably priced and delicious pizza. Don’t expect 5 star dining but you don’t pay for it either! Great for kids
Cain Weibel . 2024-02-12
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Shocked at the prices - thank goodness we had a discount code Shocked that it was so cold that the customers kept their coats on. Shocked at how thin the pizza was - which explained the lack of toppings despite being described as 'loads'. Shocked at the lack of service especially when we said the pizza was dry and crispy - the response was 'ok' and she walked away. Shocked that they are still open, people won't pay those prices when everywhere else is cheaper.
Val Smith Powell . 2024-01-15
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Haven't been to a Pizza Hut for 5 years and really quite disappointed how it has gone downhill. In the past you would be served by waiting staff which is more pleasant than using an app. You would also receive your drink within 3 minutes, starter within 10 minutes and main within 20 mins. It took over 10 minutes in an almost empty restaurant to receive a bottle of beer an apple juice and an empty glass for the bottomless fizzy drink. So upon going to get some salad from the salad bar our mains were waiting for us upon our return to the table. Obviously not the end of the world but not ideal either. Also I questioned where are garlic bread was and was told it was on its way, it was then delivered to the wrong table and I had to ask yet again by which point I'd almost finished my main. The manageress tbf was very apologetic and these things can happen. The pizza was very good although the stuffed crust had a stingey amount of cheese in it, and I paid for extra cheese on the pizza which was a total waste of money as it looked no different to normal. The childs pizza was poorly presented and I probably should have sent it back. The reason I am so disappointed however is the price. £5.59 for a 33cl bottle of beer is heavy, worse still a stuffed crust pizza is £34! For these prices I would expect much better service and much better food.
David K . 2024-01-01
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Dirty, disgusting poorly maintained . Glasses and cutlery dirty . Toilets, not fit for a dog to use .
Chris Upfold . 2023-12-31
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Went for a dinner looked after well by Charlie. He provided very good service and a type of food (pizza) we needed. smiley face and always ready for help. Thanks Charlie for amazing service and food.
Jigar Patel . 2023-12-27
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5 star service, all staff extremely busy but went above and beyond
Gareth Morgan . 2023-12-22
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First off the staff were very nice and accommodating. Qr code ordering is fine but impersonal. The food is really REALLY bad. It’s just so tasteless and unloved. When you are charging 15/28 pounds for a pizza im afraid you need to deliver something half decent. There’s nothing good about the food in Pizza Hut. Reduce your prices to allow the public to cope with this or serve better pizza. I used to love Pizza Hut. Trading on past glory
oli riches . 2023-12-03
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The whole experience was wonderful. Unbeatable value for money. The service was superb. I very much want to go there everyday.
K Wan . 2023-11-29
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Came for lunch today last minute didn’t need to book. Met at the door by friendly waiter who explained the menu and how we could order, then sat us to our table. Impressed instantly. Very attentive service, checking if food ok and manager came over to ask the same. Buffet food was freshly cooked hot and very tasty. Lots of variation. Nice atmosphere. Will definitely be back.
Anne-Marie Atkinson . 2023-11-28
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Definitely not the best Pizza Hut, with staff overrun and missing things on our order and delivering a non-gluten free pizza in place of a gluten free one - good job we checked. Could also do with a clean. Update: hasn't improved much - you're expected to tip when you order your food on the app! Flat bottomless drink dispenser and ice cream factory not working! .. and £22 per person - what?
Dave Brown . 2023-10-29
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Quiet weekday lunch, we had the buffet. Pizza was freshly cooked and very tasty, salad bar was plentiful. We went for the All-in buffet, which includes unlimited soft drink and ice cream machine, as well as the pizza and salad bar. It was very tasty and shouldn't have eaten so much, but it was good.
kelli platt . 2023-10-14
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Wouldn't bother - they have no adaptations for food intolerances the servers really couldn't care less you have to order via an app - which is all well and good if your tech savvy and the prices for what they are selling are eye watering!!! Nearly £20 for a small pizza - as soon as we saw the very limited menu and what they were charging we left and I will not be going back again
Lillie Byrne . 2023-10-13
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Well I booked a table over the phone with Liam on 3rd October for 7 people which included a baby that required a high chair. Got there today to be told that no booking was made, and that they will see what they could do even though it was pretty empty. Eventually was told that they can fit us in, and then was told abruptly that it is card payment only, which I replied that's fine. Literally had only been at the table when a waitress came up and asked if we were ready to order, which we said no we are not ready as only just sat down. Food was okay, salad area very messy especially the dressing pots. Staff very miserable
Linda Hart . 2023-10-07
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Pretty soul less place these days....greeted by "scan the menu"...and seated like its inconvenient having customers...
Craig Gosling . 2023-10-04
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Not too buzy, the staff are lovely and eager to help, lock in the mens toilet is broken, love the salad bar ,
harrison lake . 2023-09-22
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I've eaten Pizza Hut in 6 countries, and I can say that they are ubiquitous with a standardisation of preparation, taste and consistency. I love the pizza here and have since I was 5 years old. The marina Pizza Hut is a great pizzeria, with enough of an enticing buffet spread to encourage even the most steadfast of a-la-carte fans to at least give it a try. But that's not what makes marina Pizza Hut incredible. The service is. Clearly trained in the old school ways of assuredness in their attendance and attention to the prime pulls of restauranting, like making the diner feel important without being patronising, valued without feeling shop-talked and thanked for our custom without making it feel rehearsed. I take the time now to give a very deliberate and specific shout out and commendation to Liam, who's service was faultless and genuinely excellent. You do the company credit Liam, and I hope management recognises the value of someone with your approach to the job. Would I take a date to this Pizza Hut? Yes. But like a 6th or 7th date... It is still just a pizza hut, after all. Will I dine here again? Ill be there for lunch on the weekend. Keep up the great work!
Dane Bickers . 2023-09-21
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The frosted cold drinking glass. The range of delicious sauces at the salad bar. The staff actually seemed to enjoy their work.
LIAM BAURESS . 2023-09-07
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I am ashamed of this immoral and inhuman act. I and my family and the family of my relatives whom I invited to eat pizza, and after paying the account, we went to eat pizza. Each person took two pieces and some, and after we returned to the renewal, we did not get pizza because they left us only pork and meat pizza, and we do not eat anything but cheese or vegetable pizza. When I asked them, they did not renew, and after my insistence By ordering from more than one employee, they were delayed for more than twenty minutes after our appetite was drunk
AL-JUBOURI REMAN . 2023-08-28
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The service we received from our waitress Alison was lovely. She was pleasant and welcoming and served with a smile.
J E . 2023-08-22
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Pizzas and buffer, not do good and absolutly overprized. Staff through, very nice and attentive.
Patricia Carrillo . 2023-08-22
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Pizzas where average and a bit boring but the salad bar and pastas where plain awful.
Francesca Dilly . 2023-08-22
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So this pizza costs 15 quid.. nmeanwhile the second photo is 10 quid from franca manca… surely the point of these chains is to make it cheap for families… absolute rip off for basic pizza… this kind of thing shouldn’t even get close to 10… you can go to get beaut artisanal pizza for under 10 quid in a way better environment… lessen learnt
Tom Priestley . 2023-08-18
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Major problem, order online while at table, who wants to do that? Wanted to get more drinks but didn't bother as took so long to order. And why would you give a tip this way when they did nothing? Food was good. Taking all cleaning products just to wipe down a table doesn't look good to the other customers. Hand dryer not working in gents, toilet seat broken as was lock on door. Disappointing !
J C . 2023-08-16
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My family and I were customers with 2 girls age 7 and 9 . We had to be outside with our dog . The manager would not open the outside umbrellas .Thanks for staff for trying . Poor customer service plus no hand dryers working in disabled or men's toilets.
Charlie N . 2023-08-14
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A FUIR! Les prix sont extrêmement élevés pour des portions ridicules. C'est du vol ! De plus il faut payer en ligne donc pas de CASH! Enfin , 10 min après s'être installés on nous dit que le restaurant ferme dans 15min pourquoi ne pas le dire plus tôt ? Pourquoi si tôt ? Ils vous mettent les pizza dans des boîtes avant la fermeture alors que certains sont servis à table. Et pour couronner le toi la serveuse est aimable comme une porte de prison. Je ne reviendrai plus jamais et ne le conseillerais pas à un ami.
Samantha Hibon . 2023-08-13
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A FUIR LE PRIX EST EXORBITANT POUR CE QUE VOUS RECEVEZ DANS L’ASSIETTE ET IL VOUS LAISSENT ENTRER ET VOUS DISENT DE VOUS DÉPÊCHER DE FINIR ALORS QU’ILS VOUS LAISSENT ENTRER 15 MINUTES AVANT LA FERMETURE DU SERVICE!!!!!!!! ON SENT LE SURGELÉ ET ON SE RETROUVE AVEC UN PIZZA DE 15 CM DE DIAMÈTRE À FUIR !!!!!
raphael jegoux . 2023-08-13
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Food was ok but restaurant seemed to be very messy - it felt grubby. I noticed tables not being cleared and cleaned promptly after diners had departed. Also general mess / disorganisation around the place.
Adam . 2023-08-03
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Nice meal but clearly understaffed. The staff there were nice though.
Clare Chierighini . 2023-08-01
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Absolutely awful experience. Went for a birthday meal. Greater by the manager who asked if we had any allergies. I replied yes, tomatoes for my daughter. Was given allergy menu. Ordered food. Said 3 times that there’s a tomato allergy to my daughters plate. No sauce or tomato on her pizza. Plain base. She understood. Waited ages for food. Comes out, gives my daughter her pizza. They’ve seized bbq sauce over her pizza?! BBQ has tomato in! They’ve just given an allergen to a child with an allergy!!! I’ve explained she can’t have it for that reason. She takes it back and says it’ll be another 10/15 mins to re cook!!! My daughter is autistic, she didn’t understand why we’ve all got our food and her not… When food finally came out 15-17 mins later, she didn’t want it, she was put off from earlier and wasn’t hungry by that point:… They also forgot our side order of chips…. They came out once we finished our meal! Spoke to the manager, who apologised and said he’s not really sure what to say. He’s told the chef off, my daughters meal is free! She didn’t eat!! He says the chest read the order wrong and got confused!! That’s when I got more annoyed and said , what they’ve done is an allergy breach. You’ve placed a known allergen infront of a child with that allergy, their lucky nothing serious happened, where she ate it… Plus the side order was forgotten! He then offers 2kids meals free, and s pudding…. Hardly makes up for it really. The waitress then never came back to our table. Our food/plates were left in front of us. We had to go and case someone to actually pay. The table next to us wasn’t cleared for vet an hour!!! Very attentive staff!!! Extremely disappointed in the lack understanding of an allergy! And overall service. Oh and my husbands pizza had 3 peppers randomly in his pizza, again had this of been something anyone was allergic to, huge problem! Chef’s really need to be aware of what they are doing and putting in food!!! I won’t even mention the fact I’m disabled and the toilet was wet/slippery with the mop bucket and cones in the way! (The men’s toilet was out of action too, so the men had to use disableds) Completely ruined our birthday meal.
natalie Calver . 2023-07-30
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Me and a few friends have been here once lovely food. On the costly side however it makes up for it in delicious food. High quality service and a good evening out. 100% Recommend to anyone.
Thomas Sim . 2023-07-29
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This is a decent Pizza Hut. It is close to rival McDonald’s and opposite both the car park and the cinema. It also has a gym to the rear, the car park has a four hour limit, so time it well, an hour here needs three and a half in the gym working it off. As a Pizza Hut, it is a nice cosy one with good views of the cinema queues. I would avoid the garlic bread as it was too dry
Peter L . 2023-07-28
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Very disappointing visit, had messaged customer service, but never got a reply. Had to chase up our food and dessert as we were sat waiting for nearly 45minutes for pudding to come out. Restaurant only at half capacity maximum. Very disappointed for the price we paid.
Jade Moore . 2023-07-12
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The speed of service, the fact that several staff came & made sure we were happy, the price paid with a Tastecard!
John Downs . 2023-07-10
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Food was not the best quality for pizza hut but we find a very good understanding and friendly staff and good atmosphere .
Alexandra Zinga . 2023-07-07
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A quite tired Pizza Hut that is showing its age. The food was good, with great gluten free options, but the price and size discrepancy between regular pizza and gluten free left me feeling like I was being penalised for being celiac.
Steve Hall . 2023-07-02
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Overpriced and full of oil pizza
B Dorin . 2023-06-04
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Not particularly worth it, overpriced and not an enjoyable experience
Laura-Louise “Coops” Cooper . 2023-06-04
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Nice Pizza Hut at Brighton Marina. They have the latest menu including the pepperoni with honey which isn't everyone's cup of tea but I think it's delicious!
Lise Marie . 2023-06-03
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Food was ok, staff nice No atmosphere though
Sharnee Cooper . 2023-06-01
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Was tasty, maybe the buffet should be open till 4 or 5 otherwise good costed about £7
Connect Bus . 2023-05-29
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Need to wait to be seated, staff looks at you waiting for 5 minutes and do nothing.
Liviu Avram . 2023-05-27
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The staff were so accommodateing, polite and friendly.
Bernie Fitzsimmons . 2023-05-26
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DIABOLICAL! Firstly you have to wait to be seated yet you don’t get any table service whatsoever just mumbled as as you get seated. I asked for cutlery 3 times and had to leave my child to go find some. No serviettes anywhere to be seen. There is no system. The tables are dirty no one cleans them after removing plates. It’s run by teenagers - which just look at you. The food was disgusting and tasteless pizza/salad. I paid over £30 to treat my family the worst experience. I also had to search for a Highchair after asking a for one as we entered. I used to come to this place all the time and it was so good. It’s like You pay a fortune to go sit in a dirty place to eat horrible food and have teenagers just look at you and not do anything. Also they gave us the wrong size pizza with the wrong base. And the noise of the music was so loud that my child was getting agitated. I don’t think any of the staff wanted to actually do anything. Lastly a whole family of about 10 just left after waiting at the door for ages as no one was seating them. Luckily I wanted to tell them to run at this point.
Gee Gem . 2023-05-02
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Awfully slow service. Had to ask for brownie 5 times. Finally arrived after everyone finished their food and desert. No apologies from staff nor from manager. Food is mediocre overall. Never again.
Aleks Mincenko . 2023-04-29
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The food is awful !! Pizzas are very small and base is tasteless and whatever flavour we found was from the bottle sauces they just squirt all over the pizzas. On top of that we all had finished our desserts and one person was still waiting for theirs after we asked for it twice and after we all finished ours.The place was not even busy!
Suzy Machado . 2023-04-29
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Kids 11th birthday for context. Food wasn't good, but the kids didn't seem to mind as they were able to self service on salad and ice cream. The salad bar was under supplied but was refilled later. Service was pleasant and they did well serving 9 children. The restaurant was mostly empty and the atmosphere was depressing.
Chris Berti . 2023-04-28
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We came here for the buffet lunch at about 2:10pm. Most tables were cluttered and dirty from the previous customers, only some were available and clean. All the bowls under the salad bar were very dirty and we had to ask for a plate for the pizza. The pasta was all gone and didn’t get replenished and neither did the sauces provided at the salad bar. However the pizza was good and the staff were lovely.
xgbdx . 2023-04-17
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been here three times and every time it’s been great. never had to wait long for anything , the staff were all really kind, unfortunately i forgot to get anyone’s name but everyone we interacted with was lovely + attentive and even when talking to other tables they came across patient and caring. food has been great every time idk what a lot of these reviews r on about !!
g . 2023-04-16
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Messed order ,wait for order more than hour,bad attitude from staff....
Todor Krastev . 2023-04-15
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Bad attitude from the staff, wrong order, to long to wait a order. Very disappointed place. Not recommended!!!!
Божура Кръстева . 2023-04-15
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Service left a lot to be desired. Had to remind two different staff members to bring our drinks. Only went here as our options were limited before we went to see a film. I don't think we'll be returning.
Julia . 2023-04-10
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Didn't receive part of our order, had to tell them 3 times and it still didn't come. In the end asked for refund for the pizza missing as we had all finished only to be told that as its all done via app now from the table they no longer carry cash. They could refund me if I give them my email... To be honest you couldn't even give me a pizza whilst I was there and asked 3 times, so I was very doubtful of leaving and expecting a refund still. So eventually got my pizza to takeaway and my little boy had to eat it in the bus...
Catherine Adsett . 2023-03-25
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Food was great, staff were brilliant but there was only one server for several tables and they were run off their feet. Lots of tables were left uncleared because they obviously had to prioritise seating and serving customers. The toilets need a big revamp: tiles are loose, decor looks dated, fixtures are falling off the walls. The toilets had wet floors. There were several places throughout the restaurant that looked shabby and in need of repair. It’s a shame because I would have thought with the closure of the city centre branch more care would be put into this one. As I say the food was lovely and served promptly, the person working was doing a marvellous job (especially considering my children like to visit the toilets and salad bar every 3 seconds) they just could have used a helping hand.
Juiice . 2023-03-24
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It’s a mess, dessert was 2 hours late and that is no joke, asked for our desserts at 5pm, countless attempts to see how long they’ll be, at the end, we walked out at 7pm without them.
Dervis Gurol . 2023-03-19
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Good food, long wait, had to move tables as the spacing was close. Not particularly busy had to ask for our glasses after we had ordered, cutlery and salad bowls. Half the salad bar was empty
stacey axtell . 2023-03-11
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Visit on Tuesday 7th March at lunch time and although just after midday found a good selection of Pizza for the buffet lunch and the salad bar topped up and fresh. Customer service was good and made welcome. The only downside is they serve freshly cooked pizza which is obviously hot and give you cold plates. If they had warm or hot plates to compliment the hot pizza . Then on this visit a 5 star award would be the compliment they deserved.
Andrew Fish . 2023-03-09
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Family of 4, got seated then left for 15 minutes waiting to order tried to get staffs attention but seemed more interested in the delivery customers than the customers sitting in the restaurant. Got up and left without them even noticing. Walked over the McDonald’s.
Stef Mullins . 2023-03-05
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Food was okay but service was absolutely dreadful. As in, non existent. Staff just chatting at the till, meanwhile people waiting for service, dirty tables everywhere and people at the door waiting for a seat walking out because no one has come to then in around 10 mins. Pretty awful.
Chris . 2023-03-04
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Amzing experience worth money to go all u eat buffy deluxes
kathryn Henderson . 2023-02-28
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Very bad service the staff does not want to do any work
Dida Carlos . 2023-02-27
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Dirty restaurant and decor and furniture is looking very tired. Extremely overpriced for what it is. Meal deals aren't very appealing and don't offer much in terms of options if you don't want a dessert. Won't be returning here or any other pizza hut. Better value found elsewhere and better quality too. Sorry!
Emma “Pawsable” Poore . 2023-02-22
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I read some of the recent reviews but naively thought it can't be that bad. How wrong I was. Rather than waffle about what happened or didn't happen should I say, I'll just say that my experience here was the worst service I have ever received anywhere. The only good thing was that the food WE DID get was nice. I can only assume that pizza hut as a company do not care about these sit in restaurants anymore and are purposely underfunding them to justify their closures when no one wants to come back.
Michael Hedges . 2023-02-21
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Shocking service. Showed to table. No cutlery (asked for some got some attitude) Asked for mayo. Got pointed to the salad bar. Didn’t receive bowls for ice cream and then had to ask for spoons aswell. no one asked how the meal was going. Just dumped the receipt on table. Won’t be coming back.
Matt Hutchinson . 2023-02-04
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Great pizza place in the Marina area of Brighton.
Dorciel Ngonda . 2023-02-01
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Came here for my sons birthday dinner over the weekend. Staff were very welcoming and friendly throughout. Food was absolutely great quality the kids had the kids meal deal fantastic for what you get. Rest of us had pizzas and flatbreads. Again delicious. Can't praise this place enough
Clive Griffiths . 2023-01-31
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Visited Pizza Hut at Marina, Brighton. Kind and Attentive staff. Quick turn around on the pizza. Value for money
Geogy George . 2023-01-21
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Awful process of trying to order pizza via the app whilst in the restaurant. Gave up and ordered from dominoes instead. 9 hungry people 😒 let down by pizza hut.
the brindley Bunch . 2023-01-21
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Poor service , felt very unwell after the pizza , was literally dripping with grease . Will not return . Always good memories of Pizza Hut with my dad , gone downhill since . £50 for 2 pizzas,2 drinks ,2 ice creams. Greasy Pizza,watery drinks ,poor quality ice cream not a great experience.
Gideon Rae . 2023-01-11
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Booking is advisable, especially on rainy days. Good choice for children and teens
The Jammo . 2023-01-10
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Worst pizza Hut in the UK that i’ve been to. Expecting a buffet lunch to find no pizza or pasta and still charging and taking more buffet lunches. But can’t provide any food, terrible.
stephen james-miller . 2022-12-30
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Loads of space and good setup for our youth to get their food. Ash communicated really well in ensuring we were well looked after and had what we needed at all times.
Will Norris . 2022-12-12
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Shocked with the size of the pizza! Ridiculously small for what you are paying, not worth the money at all. Certainly won't be going to any Pizza Hut again. Food was not good, but the customer service was fantastic 👌
Tom Bell-Woods . 2022-12-04
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Visited the Robin Park one in Wigan with my teenage son. Jayne (H) served us and was lovely and helpful. My son chose the buffet and I had a Hawaiian pizza. The cookie dough dessert was amazing! Would visit again - thank you :)
Legends Dance Academy Online . 2022-12-03
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Came in to collect an online order and Jesus Christ, the service was almost diabolical. No smiles, not really helpful at all, got sent to two places to simply collect my pizzas 😂 then had to wait 10 minutes inside, although it said ready to collect… just think your service needs to be improved to be honest. Amazing to see they do vegan pizzas and I won’t lie, the vegan stuffed crust is a game changer. But why you making the vegan pizzas so much smaller than the original ones is beyond me..? 🧐 Don’t get corn on the cob because it’s like watery and so over cooked. Vegan nuggets are good but only if you eat them fresh, they harden pretty quickly if left to go cold.
Steff Littleford . 2022-11-26
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We thoroughly enjoyed our visit on the previous occasion so we decided to return for dinner with my family. The staff member Peter had served us again and he made us feel welcomed and created a warm environment. He checked up on us as we were not sure on how to order a rectangle pizza for my kid so he walked us through it.
Thames Hedging . 2022-11-15
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Great Pizza Hut experience, and good to see the Salad Bar back! The vegan Pepperoni was a bit dry and un-appealing; but at least it is an option. Quick, friendly service and a good atmosphere. Will come back and choose a different pizza. Goođ regular bus service back into Brighton; the main bus stop is about 100 metres from Pizza Hut.
Andy W on Gower . 2022-11-15
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Everything was great for a late saturday family lunch. Would definitely come back!
Claudio Felgueiras . 2022-10-22
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Good food...friendly helpful staff and reasonable price
Simon Pierce . 2022-10-17
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Booked table for 8 adults and 3 children. Food came out together so nobody had to wait and was hot. Staff were very attentive and friendly. Would definitely recommend this restaurant.
Lisa Johnston . 2022-10-06
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Delicious 😋. Not cheap. Don't sit in a circular booth if u take children, as they will want to come and go to re fill their own drinks. I scoffed my entire 11 inch hawaian, but my lightweight guests not so capable 😁🤭🐽🤣
Brenda . 2022-09-12
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We could help ourselves to salad and drinks quickly, which meant that hungry children didn't have to wait long to be served everything individually. The size of the kids meals are good too, the big bites were great for both hungry 11 year old boys I had with me and the little bites perfect for the 4 year old girls. The staff were really friendly and helpful. Everything is ordered easily from your phone after scanning the QR code on your table. Staff are happy to help if you are unable to do this service though.
Helen Brooks . 2022-09-04
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Pizza was perfect and the wait staff were so, so friendly and efficient. Absolutely superb service. Blue Light Card 25% even on a Saturday night too.
Noah James . 2022-08-06
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All good, pizza refresh rate on pizza could have been faster.
Tim Zahoui . 2022-07-30
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Don’t even deserve Any stars. Booked a table for seven people and drove an hour to be told couldn’t accept cash and was rudely turned away we was not told this on phone when booked. I understand about the cash Because of covid but should of been told on the phone.
abi lloyd . 2022-07-28
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Catered well for our large group and nice to see they have some vegan options
Tara Lyons . 2022-07-24
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It's a pizza hut - the pizza tastes okay but the options are limited for the buffet. The staff were super friendly and the contactless payment option QR code to order was really useful.
Brendon Bezuidenhout . 2022-07-20
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I had seen the 3.5 star rating so my expectations were set low. Due to the pandemic we have not been to pizzahut for years and the better restaurants in Chichester and bognor have gone. It was a longer travel than I wanted but we have had better experiences in pizza hut than pizza express. The pandemic has changed the place for the worse. Few staff and no one managing your visit. You order online and the collective serves your food. The food and its presentation is below average. No cheese or chilli flakes to name a few on the table. I have given it a four because nothing went wrong and everything happened in a reasonable time. The staff were all great but they could have been working in any other fast food chain, because that is how they are expected to be. The big but for me is that if you visited pizza hut over 3 years ago you will be disappointed. There is a big opportunity for a franchise to fill this void pizzahut has left and pizza express will never be.
Tristan Goldring . 2022-07-10
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Awful manager and policy-refused to admit family of 10 despite empty restaurant and kids who were clearly very excited and hungry. This is frankly unacceptable and I shall be escalating this matter further.
Ali-Raza Hassam . 2022-07-10
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What a wonderful experience with such lovely staff and amazing food with highly great customer service, everything is perfect. Really enjoyed food and time here, highly recommend
Ali Nasir . 2022-07-04
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Just very basic for what you pay for, its all pay by app, salad bar isnt anything to rave about, pizza pretty good still but with the buffet you're waiting ages for one that you actually like.
Kieron Lea . 2022-07-03
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Amazing place, really friendly staff, and great food!
Sztori Macsek . 2022-06-25
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Ate in for their unlimited pizza, ice cream, drinks deal. The place was only half full yet they continuously ran out of pizza, and had to wait a good 10-15 mins between a pizza running out and a new one being made every time. Other than that it was fine.
Ciara S . 2022-06-21
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Bad service, bad stuff, bad food!! Never again here
SULTAN Y QURAAN . 2022-06-21
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Quick and easy table ordering, staff very friendly, payments paid with App. So much easier than waiting around to pay!
Stacy Lloyd . 2022-06-19
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