Pizza Express in Bradford

I usually love pizza express chicken pesto pasta so i decided to order the mushroom macaroni cheese. I got sprouts with it. The sprouts were very undercooked and bitter, I didn’t enjoy it I threw them away sadly. The pasta was bland and tasteless. I’m really upset as pizza express isn’t cheap and this was a self care treat for me but it didn’t pay off. I don’t recommend getting those 2 dishes

food came late, cold and half of the order was missing

Pizza cold, garlic bread cold, waited almost an hour for delivery absolutely awful. In a hotel so no means to reheat the food. Complete waste of money

Dips were missing, items were .issuing, toppings were missing. Really poor performance.

I often eat at Pizza Express (Bradford Broadway) and it’s usually a pleasant, if not particularly memorable, experience. However, I wanted to leave a review after my friend and I had dinner here as our waiter, Sean, was an absolute delight. He was super friendly, chatty and went above and beyond to make sure we had a good night, even inviting us to make our own desserts - a lovely surprise! It made me think how a little extra attentiveness can turn a mundane trip into something a touch more special. Thank you, Sean!

Suggest a change of name for this restaurant, because 'Express' means fast. I ordered two starters and two pizzas at 18:55 - they finally arrived at 21:30 with absolutely no communication from the restaurant. Everything was cold and had to be reheated. As one of the more expensive restaurants in the area, the timing, quality, and lack of customer service are astonishingly poor. Such a shame.

Really enjoyed the food and service especially the excellent friendly service from Jonny. Cannot fault the customer service and would highly recommend due to Jonny!

I'm disgusted in the way I was treated I was treated like a criminal the manager was so rude he said if I wanted to eat I'd have to pay first I hope he get the sack I'm seeking legal advice

Pizzas a little cold. Had to reheat

Pizza is undecoked the base is almost like dough

The food was served hot, but portions were on the small side for the price! Like one person portions, not for sharing! The service was very good, from taking the order to serving food. The atmosphere was awesome, like you could have a relaxing night and could be there for hours!

Had to put polenta chips in air fryer. Pizza cold so had to put that in air fryer too!!! Not happy!

Gorgeous 🤩restaurant 🍕(pizzeria)🍕, nice sitting 👌for families and individuals, very pleasant 👍 helpful👌 staff😉 , very nice 🤩 very much 😋🤤 tasted 🤤💯 food perfect👍 🥰 thank you 🙏💯I recommend 💯🙏

70£ for a meal for 2 and not even worth it .Have ordered a pizza with no onion ,it came with onion and with no taste ,was suppose to be with chicken had 4 pieces of chicken on the whole pizza,knifes not cutting at all ,nothing is worse than wanting to have your dinner and struggling to cut it with your knife ,then ordered a fudge cake which was the same the smallest and worst fudge cake I had ,they heated up in some oven or something and probably left that long that made a crust and made it crunchy cake instead with zero cream … to pay 70£ for the worst pizza and worst dessert and a beer with coke …never coming back to pizza express for sure Staff was very nice but food not nice and exaggerated priced

Quality of the food was not great the Pizza had been over cooked and it was rock hard

absolutely discusting cost me 17.10 took an hr and a half to be delivered and it is flat cold I definitely will not be using them again and as for using just eat app will only use it if its an absolute must totally dissatisfied discusting

Beautiful pizza mouth-watering , really enjoyed them all and so did my whole family

Sure the food would have been good if it arrived just after it was ready but with being so late it wasn’t just cold it was stale and rubbery, not the restaurant’s fault but just eats. Ordered at 17.40 as the app said it would arrive at 18.30 at the latest… it arrived at 19.10. Rubbish as the receipt actually had the time of completion when it was packaged ready for collection and that was 18.16

pizza was dry.. food was almost cold when it got to me... and if you suffer from disability or social anxiety and leave instructions for driver u can forget about it they will still call u and ask u to go meet them outside even if u left clear instructions on exactly where ur building is....

A very pleasant visit on a quiet evening for trade.

Servicio fatal. Tardamos 3h en comer y nos trajeros pizzas pequeñas del menu infantil en lugar de las pizzas de adulto. Pagamos la grande claro. No habia demasiado gente pero la chica que nos atendió estaba super despistada. Muy mal la experiencia. Fatal.

pizza was burn . a lot of tomato sauce, u can not feel nothing else . I do complain already . I ate pizza from pizza Express and I know doesnt should to taste like this . Im really not happy.

as always, best pizza you can get and the dough balls are divine!!!

I had ordered tonight understanding my family and I were very hungry but when I had received my order which were 2 pizzas I didn’t know how disgusted I felt as these people don’t know where to put each topping so overall do not order from this place because when you will call back they will say don order from us next time like that’s not right for your customers

This is my place when I want to treat myself. Americana and garlic butter for wedges and I’m over the moon ❤️❤️❤️ Great experience every time, wether coming to restaurant or ordering online.

your pizza is not good in all area. a large sieze looking like a small size. do i order for i large size to get a small size pizza. you guys need to improve plus your bread is to tina your food quality is zero. you need to improve i regret my order.

Great service with quick and good food. Highly recommend

Portion very small food very grease pizza we will not be buying from that place again

On time regarding the time given by the app, which (the time of delivery) is not quick enough.

Great service, all staff were so attentive and could not do enough for us and super child friendly too! The food was lovely and the gluten free choices are outstanding, we were more than impressed with the staffs acknowledgment and understanding to gluten free diet! Thank you for a lovely warm welcoming visit we will be back !

After not using pizza express for a good couple of years, we were really impressed with the menu and the staff at the Bradford one. My granddaughter has been recently diagnosed with coeliac disease and the staff went above and beyond there catering for her needs . The children’s menu was so well priced with a drink, starter, main and a sweet which all 4 grandchildren enjoyed The three adult meals with plenty of choice all served hot and very fresh. Great food Great staff will definitely be calling again

Nearly 45 minutes late Nice pizza though

Pizza was a bit bashed about from the journey

Order was missing the sides - ordered two lots of dough balls, they didn't arrive. Tried calling to speak to someone, but just had automated menus, that directed me back to the website. The help menu on the site only allows me to select food that didn't arrive from the main dishes - sides weren't an option there. Hugely disappointed with this.

Fantastic service from Johney. Amazing place.

The experience with Pizza Express was exceptionally positive. The service provided was of the highest caliber, and the culinary offerings were expertly prepared and delectable.

I had such a fantastic time at Pizza Express! From the delicious food to the impeccable service and inviting ambience, everything was just perfect. I highly recommend Pizza Express to anyone looking for a wonderful dining experience, and let's not forget to mention how absolutely delicious the pizza is!!!

Fantastic food and service. Thanks to Johney who served me and my family. Made my day xx

Heard all the hype etc so I ordered pizza and chips. Hands down the WORST pizza I have ever spat out of my mouth and 8 soggy chips for £6! Absolute joke of a disappointment for nearly £20. Do better!

We ordered a romana pizza, penne al forno, halloumi bites and dough balls. The pizza and dough balls were ok but the pasta was gross, the cheese sauce was completely congealed, it was chewy and tasteless, it was dripping in so much oil it pooled in the corner of the container. The pasta was £15.45 which is crazy considering the quality and size of it, the halloumi bites are not worth the price charged either.

I had my daughter's birthday party here this morning. All the children had a fantastic time, the staff were lovely. Our party host in particular, Mercedes was absolutely wonderful , super organised and made the whole experience very enjoyable. I would definitely recommend a children's party here.

First time visiting a Pizza Express in a while and the food was surprisingly good! Went with the lunch menu for £9.99 but had to ask for it. Service was great and attentive. Happily visit this branch again if I’m back in Bradford.

Ordered at 11:48am and arrived 14:25 never ordering again. Also pizza was cold

the starters don't travel well and needed to gonin the air fryer to crisp up, great taste and enjoyable afterwards. gf pizzas a bit small, but still tasty

Absolutely disgusting de laminated foul pizza

Food tasty but getting expensive

Excellent food and service this evening. This restaurant is so pleasant and relaxing. The staff are really friendly and attentive, even though they’re so busy with online orders as well as managing tables in the restaurant. It’s always a really pleasant experience.

Food eventually arrived, pre ordered for 18. 45, arrived about 18.30. Ticket states collected at 18.42. Both items cold. Very annoyed at this service and I am left hungry

Waited almost an hour for food. Service poor. No real apology. Lots of people asking where their meals were. Some people ordered after us and got food before, some ordered before we arrived and were sat waiting. Wont be visiting again.

Poor service. Waiting almost an hour for our main meal. People who came in after us had food before us. Some people who came in before us who had ordered were also waiting for food, lots of customers asking where their food was. No real apology. Appalling. Won’t be coming again

We have not received the order,but amount was debited and showing as delivered.Worst service by Just Eat with no proper response.Please track your drivers properly.Not Trustworthy delivery.

Better than expected. Garlic bread was light and fluffy. Pizza was not my preferred style. However, it tasted OK, and my wife really enjoyed it. Service was good, and it's reasonably priced.

When the food arrived it was cold. When we opened the pizza box's all the toppings had slid off the pizza so you ended up with a pile of topping in the corner. Will not order from here again.

Paid extra for olives and arrived without them

I spent around £50 and I'm really disappointed, the food was flat cold and for the prices you dont really get alot for your money, foods nice but cold! dont think I'll be ordering here again.

The food was delivered very cold. Apart of this Picca Romana smoky BBQ chicken had missing red onions,parsley,pepper Halloumi bites in the box missing,it was almost empty box.Don't know how many pieces suppose to be in the box but l did receive about 10 very small pieces looks like fingers nails.Bad experience with the service,is joke

the size of the pizzas for £15 are very very small just enough to feed one person and still be hungry I ordered the kids pizza for £8 and the £15 pizza there shockingly small

Jonny, the new general manager here was fantastic! Very observant and made sure we were served with a high service! Thankyou so much.

Very slow service it was nearly empty plenty of staff , we arrived at 11.30am . We waited an hour and then had to leave and cancel our order. Manager didn’t have a clue not keeping track of orders and serving of meals , still tried to charge us , another family also left & couldn’t wait - we all had tickets for half term matinee performance. Appalling for a brand that’s know for ‘express service’.

Food flat cold lasagna cold paid for wings got 3 small wings jokes never 👎 order from these again

The order was actually almost over two hours late, was expecting it at 4:20 and it arrived at 6:30. Freezing cold, not ordering from here again.

Good overall but Cajun chicken was floppy

Visited a few times and the service is always slow. Depends which member of staff you get as to the customer service you receive which is a shame. A friendlier welcome would not go a miss. Food has always been nice. Anthony was very helpful and stood out over the other staff that night as he was polite and helpful

The staff here work so hard! The food was as good as Pizza Express could be, but I wanted to write this review to commendate the hard working staff, who probably work harder than they should need to. What I mean by this is, our waitress also made our drinks, and our desserts, surely that shouldnt be the case? Pizza Express should make sure their staff arent overwhelmed like this, I imagine if it was busier service would have slowed because this was the case. Luckily it was fairly quiet so wasnt a hold up. And despite all of that she still had a smile on her face until we left.

Great food and the staff are fantastic.

Big group of various ages, all orders of food came correct and we were looked after well by professional staff. Good fun, food and value for money.

I waited over an hour and a half for my food and when it came it was freezing cold. I am appalled as it’s quite an expensive choice. Will not be ordering again from here

absolutely amazing pizza cooked to perfection yummy

not my order after a very hungry wait

Absolutely love Pizza express. They serve halal chicken! The service is amazing and I love the atmosphere! The food is good quality.

Beautiful space, great service and best pizza I ever tasted

Really nice modern restaurant, staff always pleasant and a good atmosphere

Our first time at Pizza Express, had a lovely experience. The chef came out and had a good practice session with the kids. This was very impressive. Our server was very kind and friendly, gave us some good recommendations. Try the Pizza Express app for amazing rewards. High end Pizza’s in a buzzing environment.

Food turned up cold, burned and missing bits. Really disappointing and will not use again

Our waitress was excellent and was doing everything whilst the manager? Stood around and watched her struggle with a busy restaurant

It took an hour to assign a driver . 1.5 hours to get my food. The estimated delivery times changed more than once. I was about to give up. Good was not that hot when it did arrive

Wasn’t impressed at all,,1st time I ordered was cold hardy no cheese was a meal deal with 40% off still not cheap though never again

Came back after awhile, and hopefully will be coming back again. The dough balls are just delicious, all the bread is. The chilli prawns are well chilli but perfect, that's how I like them, the pizzas are nice too, but for me the star would be the dought balls and the bruschetta.

Food was nice and ordering was easy. Due to order being late some of the food was cold

Costs to much 10 pounds over the limit

Went for dinner to catch up with a work bestie from a past job and it was great 😃 👍

I’ve no idea how management expect two staff to manage and cook for this volume of people: it’s the run up to Christmas, and the day of the ice festival and there are only one member of service staff and one cook working. They have had to turn people away as they are full, the poor people working at this branch are run off their feet; it’s making for an awful customer experience as one person simply cannot deliver drinks, deliver food, take orders, clear tables, and seat a whole restaurant. Really bad experience today, but mainly because it was spent watching two people going through hell. Come on whomever owns this franchise or branch… sort it out.

arranged to make a book two table 2 Romantic first date with Ashan and l

Really spoiled a lovely family meal treat. Waited 15mins to order and had to go get someone to order. Waited 45mins for starters (3 kids dough balls) Another 30 then for main course. My daughters (child portion) pasta came out so burned and hard it was inedible. I had to take it back to the counter, 15mins later I had to go back up and see if it was ready. At which point I stood and watched them pull another, slightly less burned pasta out of the oven. Dishing it out took more time as they didn’t even have a spoon behind the counter and had to go down to the kitchen and wash one. Felt so sorry for the wait staff, taking the brunt of it from every table all disgruntled, but it was the kitchen staff that was clearly the issue. Lots of people walked out after long waits. We too would have but three small children and lashing rain meant we had limited options before our show at the theatre.

Great place to eat. Friendly staff and delicious food 🤩👊

Was just passing thru and popped in whilst my train was delayed. Ended up buying garlic mushrooms ,spicey prawns, (both starters) and then a 14" spicey thin crust pizza. Really tasty good service and good atmosphere. Shame its located where it is.

Superb pizza that could have come straight from Napoli.

Food come cold and delivery was really late

I wish I could attach a picture of the Caesar salad costing me £15… also my mistake, didn’t read that there is anchovies is a CHICKEN Caesar but it’s doesn’t say I have to make my own dressing too 🙄 disappointing…

It was a Wednesday night out with my partner. The restaurant was fairly busy. Given how short-staffed it was, the lady who served us- Meena - did a fantastic job taking our order, keeping an eye on our needs. Thank you for making our night so wonderful! The food were exceptional as always. Everything were freshly made. Dough balls and Pollo Pesto were my all time favourite. If you want a night out enjoying your food and drinks not in a rush manner, this is a place for it.

Most of the topping was all over the box and no olives.

The dough balls and the main tasted nice but it looked like they had been sat out for a while because the egg was fully cooked and hard, the toppings were a bit cold. The dessert was still frozen inside. All in all tasted nice just a bit average for the price you pay. That was 30 quid for a meal I could have got myself from the supermarket.

Mena Excellent as always. We will come again, such service is a real pleasure. I recommend,Thank you so much.

Mena Excellent as always. We will come again, such service is pure pleasure. Thank you.

We have eaten heat a few times and the food is ok but the service is outstanding. Mensa is a fabulous waitress even when they are many staff members on menna is the only one that seems to serve people. We will be dining again very soon.

Never received order , was marked delivered!!

Standard Pizza Express Branch Spacious Clean establishment. Good Service.

Mena was very helpful and explained everything thoroughly. We will definitely come back here.Thank you .

Amazing meals every time I visit, staff are always polite and accommodating.

Food was 50 Minutes late. Freezing cold and awful. Pizza hard gone rock hard as it was cold. Chicken wings were dry and cold. Polenta chips burnt and dry. Dough balls were cold and hard. Never again. Called the restaurant twice for update as no update given. Driver waited apparently from 18:18 until he was given the food at 19:13.