Pizza Express in Bradford

Absolutely abysmal service ,we are were told as we sat down 20minutes to order food, that we needed to order now or no food. All our guests hadn’t arrived. Wouldn’t let us sort out the app to pay. Manager/ supervisor sat in her coat throwing us daggers it wasn’t even 9pm and refused to help us with the app Bradford city of culture is this year there will be lots of events happening later but bloody hell don’t go to Bradford pizza express near the Broadway. Been a loyal friend to pizza express but never treated so bad .

A delightful experience! The food was cooked to perfection, with every bite bursting with flavor. The staff was friendly and attentive, ensuring we had a great time.

Popped in this evening to purchase some food from the To good to go app 😀 First time I have used this app, the app is good but I wasn’t impressed with what I received from pizzas express!! 😱 The waitress was very helpful and friendly and politely asked us to take a seat. I was looking forward to seeing what items I’d receive 😁 As I toddled back to my hotel room, I even called my daughter to let her know that I was looking forward to my treats …. Guess what I got ? Three boxes of bread 🍞…. Oh hang on, there’s two with a blob off cheese 🧀 on . I wasn’t impressed so I called the restaurant to ask why I had no variety of food? The person on the phone was very polite but wasn’t really helpful so I politely ended the call. Don’t think I’ll use the To good to go service at this pizza express again …..I just had a look at the other reviews on this restaurant and for every good review there’s 5 negative comments… Such a shame really……….😱

The pizzas were warm and had big portions( I can't say they were amazing, but they were okay), the staff was okay for a Friday evening, the place was loud and crowded, but then again it was a Friday evening . Overall, it's a nice place located in the city centre.

It took almost 10 minutes to be seated as the manager had his attention elsewhere. It then took 55 more minutes for the food to arrive after intentionally ordering quickly. It was busy and it felt like they needed more wait staff on. It became a bit of a joke between tables with how long the food was taking. The existing wait staff were great however.

We don't live in the area however we booked to visit before visiting the media museum. A lovely warm welcome from the lady working there. Empty restaurant it was early ish on a Sunday. Offered us a good table away from the drafty door! Asked if we had the Pizza Express app (which I did) and went on to show us how to claim our free side from my bronze tier!! I've never experienced this in any local Pizza Express to us in York (Harrogate, Leeds)!! Service was speedy, food delicious, staff attentive and restaurant very very clean!! If you're ever in the area don't hesitate to visit. You'll be well looked after! Thank you!!

I absolutely love the quality of the food at PizzaExpress. The pizza tastes really fresh and delicious but the bases are a little thin. The atmosphere is nice and we always enjoy our visits. The staff are lovely!

Great lunch out with my 7 year old boy. Thanks Ellie for looking after us!

My food was cold, I saw the delivery driver casually walking down the road with my food in hand, when I open it, it was cold 🙄

Best pizza I ever had! Johney is a 🌟 😎

Superb service received from Jonny on a busy Saturday afternoon. The halloumi bites were exceptionally delicious!

My own fault as I know the standard of food from this place. I think I was lured in with the mouth watering images of tasty looking scran but what I did get was an Iceland special lasagne, anorexic chicken wings and some stale risotto balls. I did eat some of the lasagne and 1 bite of the rest was enough. If I’d have paid full price it would have been a waste of £35 luckily I benefited of 30% discount and I used a £10 discount so a little easier to…. Erm…. Digest :)

Delicious food and very good service.

The first man we were greeted by (I assume he was the manager) was lovely! The restaurant was really quiet. The waiter just seemed like he did not want to be there. He was not personable in the slightest. He seemed like everything was an inconvenience, asking for the Christmas menu, ordering etc. I dread to think how they would deal with someone who was demanding. The food was okay, nothing to shout about. The service let them down though and that’s a big part of the meal experience! Bad atmosphere. Much nicer places to go!

Horrendous pizza cold and hard as rock.

Attended Birthday Party to Pizza Express, Kids order not taken properly so have the kids were eating and adults and the other kids had to wait a while before they got theirs. We were seated near a Group of People that were very loud. I Ordered Florentine Pizza, it had a runny egg. I used a Chilli/ garlic oil for flavour. The Mac & Cheese had NO cheese what so ever (1 out of 10). I Started with Abdominal pain as I left PizzaExpress and I’still suffering! I won’t be returning!

Went out for lunch with my sister, niece and nephew and Ellie who served us was fabulous! Really helpful, lovely and brought the kids extra hats

Great service from Sean, the app has a few rough edges and he was very knowledgeable and helpful working us through it.

Went her today to take my Mum out for lunch , my Mum is disabled and we were offered a seat right next to the serving area with everyone walking past . So i asked if we could have a table further back , the young Man said he would need to speak to the Manager who said we could have that table only even though the restaurant was only about a third full . My Mum needed to sit on the more cushioned seat's but we were refused. It is a shame that pizza express don't cater to Disabled customer's and their needs , shame on you Pizza Express treating Disabled people this way.

I usually love pizza express chicken pesto pasta so i decided to order the mushroom macaroni cheese. I got sprouts with it. The sprouts were very undercooked and bitter, I didn’t enjoy it I threw them away sadly. The pasta was bland and tasteless. I’m really upset as pizza express isn’t cheap and this was a self care treat for me but it didn’t pay off. I don’t recommend getting those 2 dishes

food came late, cold and half of the order was missing

Pizza cold, garlic bread cold, waited almost an hour for delivery absolutely awful. In a hotel so no means to reheat the food. Complete waste of money

Dips were missing, items were .issuing, toppings were missing. Really poor performance.

I often eat at Pizza Express (Bradford Broadway) and it’s usually a pleasant, if not particularly memorable, experience. However, I wanted to leave a review after my friend and I had dinner here as our waiter, Sean, was an absolute delight. He was super friendly, chatty and went above and beyond to make sure we had a good night, even inviting us to make our own desserts - a lovely surprise! It made me think how a little extra attentiveness can turn a mundane trip into something a touch more special. Thank you, Sean!

Suggest a change of name for this restaurant, because 'Express' means fast. I ordered two starters and two pizzas at 18:55 - they finally arrived at 21:30 with absolutely no communication from the restaurant. Everything was cold and had to be reheated. As one of the more expensive restaurants in the area, the timing, quality, and lack of customer service are astonishingly poor. Such a shame.

Really enjoyed the food and service especially the excellent friendly service from Jonny. Cannot fault the customer service and would highly recommend due to Jonny!

I'm disgusted in the way I was treated I was treated like a criminal the manager was so rude he said if I wanted to eat I'd have to pay first I hope he get the sack I'm seeking legal advice

Pizzas a little cold. Had to reheat

Pizza is undecoked the base is almost like dough

The food was served hot, but portions were on the small side for the price! Like one person portions, not for sharing! The service was very good, from taking the order to serving food. The atmosphere was awesome, like you could have a relaxing night and could be there for hours!

Had to put polenta chips in air fryer. Pizza cold so had to put that in air fryer too!!! Not happy!

Gorgeous 🤩restaurant 🍕(pizzeria)🍕, nice sitting 👌for families and individuals, very pleasant 👍 helpful👌 staff😉 , very nice 🤩 very much 😋🤤 tasted 🤤💯 food perfect👍 🥰 thank you 🙏💯I recommend 💯🙏

70£ for a meal for 2 and not even worth it .Have ordered a pizza with no onion ,it came with onion and with no taste ,was suppose to be with chicken had 4 pieces of chicken on the whole pizza,knifes not cutting at all ,nothing is worse than wanting to have your dinner and struggling to cut it with your knife ,then ordered a fudge cake which was the same the smallest and worst fudge cake I had ,they heated up in some oven or something and probably left that long that made a crust and made it crunchy cake instead with zero cream … to pay 70£ for the worst pizza and worst dessert and a beer with coke …never coming back to pizza express for sure Staff was very nice but food not nice and exaggerated priced

Quality of the food was not great the Pizza had been over cooked and it was rock hard

absolutely discusting cost me 17.10 took an hr and a half to be delivered and it is flat cold I definitely will not be using them again and as for using just eat app will only use it if its an absolute must totally dissatisfied discusting

Beautiful pizza mouth-watering , really enjoyed them all and so did my whole family

Sure the food would have been good if it arrived just after it was ready but with being so late it wasn’t just cold it was stale and rubbery, not the restaurant’s fault but just eats. Ordered at 17.40 as the app said it would arrive at 18.30 at the latest… it arrived at 19.10. Rubbish as the receipt actually had the time of completion when it was packaged ready for collection and that was 18.16

pizza was dry.. food was almost cold when it got to me... and if you suffer from disability or social anxiety and leave instructions for driver u can forget about it they will still call u and ask u to go meet them outside even if u left clear instructions on exactly where ur building is....

A very pleasant visit on a quiet evening for trade.

Servicio fatal. Tardamos 3h en comer y nos trajeros pizzas pequeñas del menu infantil en lugar de las pizzas de adulto. Pagamos la grande claro. No habia demasiado gente pero la chica que nos atendió estaba super despistada. Muy mal la experiencia. Fatal.

pizza was burn . a lot of tomato sauce, u can not feel nothing else . I do complain already . I ate pizza from pizza Express and I know doesnt should to taste like this . Im really not happy.

as always, best pizza you can get and the dough balls are divine!!!

I had ordered tonight understanding my family and I were very hungry but when I had received my order which were 2 pizzas I didn’t know how disgusted I felt as these people don’t know where to put each topping so overall do not order from this place because when you will call back they will say don order from us next time like that’s not right for your customers

This is my place when I want to treat myself. Americana and garlic butter for wedges and I’m over the moon ❤️❤️❤️ Great experience every time, wether coming to restaurant or ordering online.

your pizza is not good in all area. a large sieze looking like a small size. do i order for i large size to get a small size pizza. you guys need to improve plus your bread is to tina your food quality is zero. you need to improve i regret my order.

Great service with quick and good food. Highly recommend

Portion very small food very grease pizza we will not be buying from that place again

On time regarding the time given by the app, which (the time of delivery) is not quick enough.

Great service, all staff were so attentive and could not do enough for us and super child friendly too! The food was lovely and the gluten free choices are outstanding, we were more than impressed with the staffs acknowledgment and understanding to gluten free diet! Thank you for a lovely warm welcoming visit we will be back !

After not using pizza express for a good couple of years, we were really impressed with the menu and the staff at the Bradford one. My granddaughter has been recently diagnosed with coeliac disease and the staff went above and beyond there catering for her needs . The children’s menu was so well priced with a drink, starter, main and a sweet which all 4 grandchildren enjoyed The three adult meals with plenty of choice all served hot and very fresh. Great food Great staff will definitely be calling again

Nearly 45 minutes late Nice pizza though

Pizza was a bit bashed about from the journey

Order was missing the sides - ordered two lots of dough balls, they didn't arrive. Tried calling to speak to someone, but just had automated menus, that directed me back to the website. The help menu on the site only allows me to select food that didn't arrive from the main dishes - sides weren't an option there. Hugely disappointed with this.

The experience with Pizza Express was exceptionally positive. The service provided was of the highest caliber, and the culinary offerings were expertly prepared and delectable.

Fantastic service from Johney. Amazing place.

Fantastic food and service. Thanks to Johney who served me and my family. Made my day xx

I had such a fantastic time at Pizza Express! From the delicious food to the impeccable service and inviting ambience, everything was just perfect. I highly recommend Pizza Express to anyone looking for a wonderful dining experience, and let's not forget to mention how absolutely delicious the pizza is!!!

Heard all the hype etc so I ordered pizza and chips. Hands down the WORST pizza I have ever spat out of my mouth and 8 soggy chips for £6! Absolute joke of a disappointment for nearly £20. Do better!

We ordered a romana pizza, penne al forno, halloumi bites and dough balls. The pizza and dough balls were ok but the pasta was gross, the cheese sauce was completely congealed, it was chewy and tasteless, it was dripping in so much oil it pooled in the corner of the container. The pasta was £15.45 which is crazy considering the quality and size of it, the halloumi bites are not worth the price charged either.

I had my daughter's birthday party here this morning. All the children had a fantastic time, the staff were lovely. Our party host in particular, Mercedes was absolutely wonderful , super organised and made the whole experience very enjoyable. I would definitely recommend a children's party here.

First time visiting a Pizza Express in a while and the food was surprisingly good! Went with the lunch menu for £9.99 but had to ask for it. Service was great and attentive. Happily visit this branch again if I’m back in Bradford.

Ordered at 11:48am and arrived 14:25 never ordering again. Also pizza was cold

the starters don't travel well and needed to gonin the air fryer to crisp up, great taste and enjoyable afterwards. gf pizzas a bit small, but still tasty

Absolutely disgusting de laminated foul pizza

Food tasty but getting expensive

Excellent food and service this evening. This restaurant is so pleasant and relaxing. The staff are really friendly and attentive, even though they’re so busy with online orders as well as managing tables in the restaurant. It’s always a really pleasant experience.

Food eventually arrived, pre ordered for 18. 45, arrived about 18.30. Ticket states collected at 18.42. Both items cold. Very annoyed at this service and I am left hungry

Waited almost an hour for food. Service poor. No real apology. Lots of people asking where their meals were. Some people ordered after us and got food before, some ordered before we arrived and were sat waiting. Wont be visiting again.

Poor service. Waiting almost an hour for our main meal. People who came in after us had food before us. Some people who came in before us who had ordered were also waiting for food, lots of customers asking where their food was. No real apology. Appalling. Won’t be coming again

We have not received the order,but amount was debited and showing as delivered.Worst service by Just Eat with no proper response.Please track your drivers properly.Not Trustworthy delivery.

Better than expected. Garlic bread was light and fluffy. Pizza was not my preferred style. However, it tasted OK, and my wife really enjoyed it. Service was good, and it's reasonably priced.

When the food arrived it was cold. When we opened the pizza box's all the toppings had slid off the pizza so you ended up with a pile of topping in the corner. Will not order from here again.

Paid extra for olives and arrived without them

I spent around £50 and I'm really disappointed, the food was flat cold and for the prices you dont really get alot for your money, foods nice but cold! dont think I'll be ordering here again.

The food was delivered very cold. Apart of this Picca Romana smoky BBQ chicken had missing red onions,parsley,pepper Halloumi bites in the box missing,it was almost empty box.Don't know how many pieces suppose to be in the box but l did receive about 10 very small pieces looks like fingers nails.Bad experience with the service,is joke

the size of the pizzas for £15 are very very small just enough to feed one person and still be hungry I ordered the kids pizza for £8 and the £15 pizza there shockingly small

Jonny, the new general manager here was fantastic! Very observant and made sure we were served with a high service! Thankyou so much.

Very slow service it was nearly empty plenty of staff , we arrived at 11.30am . We waited an hour and then had to leave and cancel our order. Manager didn’t have a clue not keeping track of orders and serving of meals , still tried to charge us , another family also left & couldn’t wait - we all had tickets for half term matinee performance. Appalling for a brand that’s know for ‘express service’.

Food flat cold lasagna cold paid for wings got 3 small wings jokes never 👎 order from these again

The order was actually almost over two hours late, was expecting it at 4:20 and it arrived at 6:30. Freezing cold, not ordering from here again.

Good overall but Cajun chicken was floppy

Visited a few times and the service is always slow. Depends which member of staff you get as to the customer service you receive which is a shame. A friendlier welcome would not go a miss. Food has always been nice. Anthony was very helpful and stood out over the other staff that night as he was polite and helpful

The staff here work so hard! The food was as good as Pizza Express could be, but I wanted to write this review to commendate the hard working staff, who probably work harder than they should need to. What I mean by this is, our waitress also made our drinks, and our desserts, surely that shouldnt be the case? Pizza Express should make sure their staff arent overwhelmed like this, I imagine if it was busier service would have slowed because this was the case. Luckily it was fairly quiet so wasnt a hold up. And despite all of that she still had a smile on her face until we left.

Great food and the staff are fantastic.

Big group of various ages, all orders of food came correct and we were looked after well by professional staff. Good fun, food and value for money.

I waited over an hour and a half for my food and when it came it was freezing cold. I am appalled as it’s quite an expensive choice. Will not be ordering again from here

absolutely amazing pizza cooked to perfection yummy

not my order after a very hungry wait

Absolutely love Pizza express. They serve halal chicken! The service is amazing and I love the atmosphere! The food is good quality.

Beautiful space, great service and best pizza I ever tasted

Really nice modern restaurant, staff always pleasant and a good atmosphere

Our first time at Pizza Express, had a lovely experience. The chef came out and had a good practice session with the kids. This was very impressive. Our server was very kind and friendly, gave us some good recommendations. Try the Pizza Express app for amazing rewards. High end Pizza’s in a buzzing environment.

Food turned up cold, burned and missing bits. Really disappointing and will not use again

Our waitress was excellent and was doing everything whilst the manager? Stood around and watched her struggle with a busy restaurant

Wasn’t impressed at all,,1st time I ordered was cold hardy no cheese was a meal deal with 40% off still not cheap though never again

It took an hour to assign a driver . 1.5 hours to get my food. The estimated delivery times changed more than once. I was about to give up. Good was not that hot when it did arrive

Came back after awhile, and hopefully will be coming back again. The dough balls are just delicious, all the bread is. The chilli prawns are well chilli but perfect, that's how I like them, the pizzas are nice too, but for me the star would be the dought balls and the bruschetta.

Food was nice and ordering was easy. Due to order being late some of the food was cold

Costs to much 10 pounds over the limit

Went for dinner to catch up with a work bestie from a past job and it was great 😃 👍