Vanilla Rooms in Bradford - Phone Number, Reservations, Reviews

Amazing food. Amazing service by our waiter momin 5 star would recommend to everyone. Family atmosphere, really enjoyed the evening . Again thanks to momin who looked after us so well.

We make an annual trip as a large family of approximately 20 for desserts and drinks and it’s always the perfect end to the evening. From the atmosphere to the food, it has always been top-tier. Momin served us today and did an amazing job of ensuring we got our orders in good time and that nobody was missing anything. Well deserving of 5 stars :)

Lovely food and great service from Momin as always :) Really enjoy coming with my family. Great atmosphere and interior.

Brilliant restaurant and I always love to go there for nice meal. Staff is very caring and respectful and food is delicious and fresh all the time and we never had any problems with our order. I recommend this restaurant to everyone who likes to spend nice time together and make memories

Momin has really good service. Top lad. Great attitude

Great service from momin he is very smiley and very kind.

Great service by momin looked after us throughout our visit. Very polite young gentleman definitely will be coming back again because of him !

First time visiting vanilla rooms in Bradford and i must say i was overall very impressed with everything. We came in and were seated immediately, the food came after 10-15 mins although it was quite busy. The waiter, Ibrahim was very polite and welcoming and provided an excellent service. Definitely will be coming back especially for the brownie.

Whilst visiting Bradford popped in to vanilla rooms, visited twice and I wasn't disappointed, the food was delicious😋 everything was spot on, delicious dessert not forgetting the Falooda beautiful atmosphere lovely staff, especially Harris If visiting again will definitely be coming back.

A very like the food and it was very nice there and service was good as well

Went for meal as a family. Haris was extremely pleasant and looked after us so well. First class service from this waiter! The venue is nice and food was lovely.

It was great and had a very good time with the family and Momin was a good friendly staff helping us and made us feel very good

Great service from our waiter Momin. I came to eat with my family, the food was 10/10 and the service was impeccable. Definitely recommend.

Really nice decor. Good good and good service

This place has beautiful decorative modern summer vibes.the staff are all lovely and seem to enjoy working there it does seem like a friendly place the food is 6/10 wouldn’t recommend getting the pasta as was very bland and didn’t have any flavour to what was said on the menu. However the manager did apologise and rectified this by asking me if I would like anything else which I did get the beef steak with mash this was really nice full of flavour and even beautiful to look at I would recommend going here as over all it’s a very nice place and if the food isn’t what u expected they do their best do rectify it

I am writing this review with great disappointment, as we used to be regular customers of Vanilla rooms. However, our recent experiences have been utterly unacceptable. On our latest visit, we decided to order dessert after a mediocre meal, only to be served with a broken plate. The presentation was appalling, but that was just the beginning of our ordeal. To our horror, we found insect parts in the ice cream. This was not only disgusting but also a serious health hazard. When we brought this to the attention of the manager, we were met with rudeness and a complete lack of professionalism. Instead of apologizing and addressing the issue, the manager insisted that we manage and still pay for the meal. This behavior is inexcusable and shows a blatant disregard for customer service and food safety. This incident was not isolated. On our visit prior to this one, we were served a spongy waffle that was sour and seemed to be expired or something. Despite mentioning it at the time, the issue was dismissed without proper attention. Given these experiences, we will not be returning to Vanilla rooms and strongly advise others to avoid it as well. The quality of the food and the attitude of the management have declined significantly, making it a place to avoid.

I am writing this review with great disappointment, as we used to be regular customers of Vanilla rooms. However, our recent experiences have been utterly unacceptable. On our latest visit, we decided to order dessert after a mediocre meal, only to be served with a broken plate. The presentation was appalling, but that was just the beginning of our ordeal. To our horror, we found insect parts in the ice cream. This was not only disgusting but also a serious health hazard. When we brought this to the attention of the manager, we were met with rudeness and a complete lack of professionalism. Instead of apologizing and addressing the issue, the manager insisted that we manage and still pay for the meal. This behavior is inexcusable and shows a blatant disregard for customer service and food safety. This incident was not isolated. On our visit prior to this one, we were served a spongy waffle that was sour and seemed to be expired or something. Despite mentioning it at the time, the issue was dismissed without proper attention. Given these experiences, we will not be returning to Vanilla rooms and strongly advise others to avoid it as well. The quality of the food and the attitude of the management have declined significantly, making it a place to avoid.

I wanted to eat cake and drink a coffe. In the menú, there were a few coffe, when I ordered, they said they don't do coffe!!!! In the menú said that they have a large lista of different tras, well, actually, only 3:pepermint, green tea and English tea. English tea was so untasty and seemed very cheap. (I think we paid around 3. 75 for it. No pistacho ice cream. Apart from that, service was amazing!!

Toilets were disgusting and flooded. Rude staff. Asked where the toilets were and was told. "Can't you read". Staff were on their phones as well as having little or no care that customers were waiting.

Never felt so ignored in a restaurant, the person in charge and the staff would pass by us and see that we were speaking to them asking for something but they would just ignore us if you're not Asian I wouldn't recommend stepping a foot inside this place.

Beautiful place Delicious food Nice presentation Spot on service, always felt welcomed.

I don’t often write a review but today I felt that I had to. Today, I came only for a milkshake and as always the staff are kind and sound. They offer an outstanding service and I’m sorry to say the manager doesn’t know how to speak to his staff. He was very rude to them. When I came to collect my order made on the phone, the person who made the milkshake had put it in a normal glass, assuming that I was going to have it inside. The individual didn’t know if my order was for in-store or take out. The manager spoke to the individual in a rude way. Told him to make a new one and that the customer was waiting. I mean, it’s an easy mistake to make that can be dealt with in a professional manner. We are not all perfect. Mistakes happen. They only way to keep all your staff happy is to speak to them in a professional manner. There’s no need to speak to them like they don’t mean anything to you. The kind girl on the till apologised to me for the wait and I said it’s ok. No problem. These things happen.

Good atmosphere , service okay , but whatever happened to akbars food! Definitely not coming back . Mocktail was big let down and the fish was not nice .

My second time coming here, first time I came must’ve been 2 years ago and I was not impressed however, now they have vastly improved the quality of service and the food 10/10 would defo be coming again.

Raw fish cold in the middle, was told the chops are already cooked and reheated. Curry was extremely oily and tasteless. Very expensive for food that falls below expectations and standards. Decided not to have desserts and went somewhere else.

Food was average. Our waiters were friendly. We were seated upstairs. The smell coming from the toilets was vile & we could smell it when going upstairs. Unfortunately the toilets hadn't been cleaned. You should maybe look into putting a door where you walk down to the toilets. Also, one of the waiters kept picking at his nose which put us off our food . 😔

I was really looking forward to dining at Vanilla Rooms in Bradford, especially given their reputation and pricing, but sadly, the experience didn't live up to expectations. The dishes seemed like they could have been frozen previously, lacking the fresh, vibrant flavors I was hoping for. The steak sauce was too thin and didn't add much to the dish. Even the drinks felt overpriced for what they were. However, the service was a redeeming factor; the staff was attentive and quick. Despite this, the overall quality and comfort were a bit disappointing.

No other dessert shop can beat this nice and fancy dessert area! THIS WAS AN AMAZING PLACE. No dibs. Tried the Belgian Chocolate Cake with cookies and cream. when i took that first bite it felt like fireworks popping in my mouth for this tasty amazingly surprisingly cake!!! NO DIBS, RECOMMENDED,NO OTHER DESSERT SHOP CAN BEAT THIS!!!!!!!!!!!!!!!!!!!!

I tool my kids today We ordered chicken steak and came with no pasta n no mash .the waiter kept on going back getting mash n then getting pasta honestly I was so disappointed honestly when you ask the manager he always turns around and blames it on us I don't understand don't these guys understand Customer service 🙄. Not happy at all

I love this place! Been going vanilla rooms for years. Food is amazing, service fast, super friendly staff

The food was ok. The service was excellent. Very busy and crowded. No parking. You have to park on the main road.

food was 10/10 atmosphere & service overall was perfect, no downsides towards anything here! received dessert after 8/10 for that wasn’t really what i expected but still great will definitely recommend coming here especially for birthdays :)

Good as always. Regular here now. Polite and helpful staff. Good food.

Was having a bad day , but this place entirely lift the mood. Best place to visit with family & friends. Five Starr recommendation. We’ll definitely revisit.

Would have given 5 stars if the coffee machine was working. Apart from that minor setback, I would definitely recommend this place.

I have been long standing customer of Vanilla room, Arkbars Cafe (now closed) for over 10 years. Sadly all good things must come to an end. Gone in last week to find Prices have gone up over 30% and the pricing does not make sense to me. UK inflation is @ 4% a starter costs £8???!, the same starter that was under £6 before. Prices went up previously when suppliers had issues with chicken storages and the rising cost of meat. ) less than 2 years ago! A waffle costs £10???!!! You work out a couple (2 people) having a starter each, mains, 1 drink each and dessert is over £70. Lets not work out a family of 3 or 4! Who ever set the prices also failed to check the cost of a main meal against starters, how can lamb chops (4 in a portion cost £8) and a lamb chop meal with chips/mash/veg cost £16 - might as well order mains and miss out starters. Cost effective. The UK economy has slowed down and people do not spend as much as they did. These increases do not reflect Covid, inflation or over heads. We might be funding other projects? But whoever does the accounting work or works out prices needs to revisit their calculations. I also do not see portion sizes or quality increase along with the bill! I d also wonder if V rooms sales will reduce as a result. But for one, will start eating else where or cook from home. This is not value for money or encouraging hard working people to spend to have loyalty at a food establishment. Does not make economic sense to increase prices when people are slowing in their spending - people go less or else where. Staff however are always 100% and try their best - wish them well. Arkbars/V rooms, had advantage in the food business in Bradford because it dished quality at affordable prices. Now you might as pick any restaurant as they do and charge the same.

Lovely staff great food as always very good service thank you for the lovely evening,

Beautiful place, atmosphere here is really good and service is excellent. I would highly recommend it to anyone. Favourite place in Bradford.

Very awful! Wouldn't recommend anyone to come here. Employees very rude.

First time here and definitely last time ! The food was appalling drenched in cheese, the drinks came after we ate and the service was horrendous! Never again !!!

My particular good experience is once I used to work there then it was akbars cafe good environment friendly food mall

Wasn’t too happy with the fish. Not the same won’t be ordering this again. I think they going down on quality.

Beautiful place nice food help ful staff

Excellent food and service, ordered for collection and food was ready quickly and was all hot and fresh. Good customer service.

Went today for the first time. The place is actually quite pretty but was a bit cold inside. Order fish masala which tasted very watery and almost raw. We then ordered dessert but tasted very bland and nothing special . Really average food. Wouldn’t personally come back. Side note - The waitress we had was new but really nice

Had fab time with my friends ❤️ the whole experience was nice definitely recommend this place 👌

Not as good as it used to be. Had a beef steak was pretty standard a little dry, with mash and pasta, pasta doesn't really do with it. Fish starter was fine. Spicy lamb burger as well pretty standard. Chocolate cake too much sauce on it was sickly.

We went there for a quick bite and dessert at 10.45pm on a Tuesday evening, after finishing a movie at the odeon cinema, we enquired before being seated whether they are still serving food and dessert to which they informed us tht kitchen will close by 11 but dessert counter will be open once we finish our food. We ordered an appetiser and couple of main dishes. The main dishes were served first AND THEN the starters came after 5-7 minutes!!! Literally within 15 minutes of our food being served we were given the bill so they could shut the restaurant and clear the tills which was OK but I enquired what about us wanting desserts and we were refused. I get it that it was late but what's the point of asking them if they were serving and being told yes, and then to be rushed like tht? Ofcourse they did not want business to be turned away but were happy to ruin our meal. Also no cutlery was given to which we had to remind and the food getting cold while we waited for the cutlery. Ambience is beautiful but the plush chairs of our table were filled with crumbs from previous customers.

Loved it, food was excellent, desserts were outstanding, service is amazing. 2023 Update** Service has gone really bad recently, staff are hard to get a hold of apart from a young guy with a quiff upstairs who is always great! The manager, short, stubby with glasses ignores customers, tables are never set and menu’s had to be asked for, then he walks off when he gets a call on his mobile phone. Manager downstairs that wears a white shirt is always good but the waiters act like commis waiters Not sure why this place is going downhill in service, Shabbir really needs to keep an eye on it because clearly the management are not good, and in turn the staff are not talking their jobs seriously.

Beautiful interior with delicious Halal food and excellent customer service ⭐️

lovely place, great food variation and cooked perfectly. Mocktails were amazing and so were the desserts. We will come again. the staff seated us where we asked, they were attentive and polite. Only one thing, the plates we ate off were all chipped, it bothered me a little.

The food is AMAZING here, I love it!! Portion sizes are very generous but I’m not complaining 😋!!

Ice creams were nice but as it warm on the 2nd floor. All of our ice creams were already melting before it got to us.

Service was exceptional. Decor was very sophisticated and clean. Food was okay I got chicken saffrani expecting a creamy chicken but it was too on the tomato side for me but it was okay, I didn’t like the pasta at all. The lasagna was very nice and creamy and if I was to revisit I would get this. The starters was perfect the chicken pokora tasted very nice as well as the lamb chops. The molten cake was the highlight of the meal, not big fan of chocolate but this was to die for, would deffo come again just for the cake. Chicken saffrani - 6/10 Lasagna- 8/10 Chicken pokora- 8.5/10 Lamb chops - 8/10 Molten cake - 10/10 Overall service was great, food was good and the atmosphere was relaxed. Would visit again :) HALAL

Its nice place for faimly .food is ok .staff is friendly.but desserts are nice..overall nice place.

Great service Amazing deserts- peanut butter stack is the best in the UK the way they make it Food is great quality and very tasty

Went here on a Thursday around 7pm, food was OK nothing special (ordered the steak). The waiters stand around near your table and it feels like your are being watched whilst you eat, notice one waiter have his phone near his hip pointing towards customers. Looked like he was taking pictures, made me feel very uncomfortable. A few times when groups arrived it feels like they are seated in the most efficient seat for the restaurant rather than the ideal seating for the group.

There was lots of flowers, very nice staff and lots of nice seating.

Great service, atmosphere, and beautiful desserts!

The food is 10/10……Being owned by akbars…Portions sizes are abit much….2 can share 1. The toilets need refurbishing. Very tight and needs a good clean.

My children love this place. They can have a little bite and also dessert. Great customer service.

Honest review Atmosphere 5/5 decor really is stunning Staff need development- saw 2 table including myself trying to flag down staff continously. 1 waiter was too close to table when asking how our meal was felt he invaded personal space. Food- very very below par. Garlic bread lacked flavour tasted bland lack of seasoning. Chicken overcooked.chips ofc are alwayd nice lol. My burger OMG the cost isnt worth it at all!!! Very below par Desert is always nice but tbh cost was overpriced Over all i perosnal wouldent waste my money hete

It is the Best place for Dinner & Desserts

Good customer service, Tasty food

Tasty food and quick customer service

Good food, lovely desserts. Very reasonably priced. The service was 10/10

First time visit, will be back again

I’m a regular at Vanilla Rooms and normally really enjoy going there with family’s and friends for dinner, however my last experience this week has been horrible. Good was great as always and the waiter too but as soon as I get up to pay the bill i was approached by the receptionist with a bad mood and attitude. Tried to pay and she kept doing other things moving around and just wasn’t helping. Only takes us 2 min to pay the bill and I was standing there just waiting for her to sort out, once back she was just being rude. All I’m going to say is having someone like her on reception just makes the whole place look bad as she is the face of the restaurant. Really disappointed and would say she needs to get trained and be nice.

Had an awful experince at vanilla rooms, told the short manager of we could sit upstairs , which he replied no its closed and he let new customer who came in upstairs.Their were no waiters to ask about this issue so i asked the women on the bar she seem to understand us.Then the manager came we asked him he said in A rude way they were all booked even though their was space their so he rudely moved us upstairs. Not happy with the service.

Food was great and came out quick. The desserts are also amazing. Great decor and ambiance. Definitely will return!

Lovely looking eatery with a fairly limited menu. Quality of the food however is mediocre at best. I went for a large selection of the "lite bites" so that I could sample a bit of everything. Avoid the seekh kebabs, these are simply reheated frozen kebabs as evident by the amount of water dispelled from them. The pasta dishes would cause Italians to riot. Avoid those. The desserts are probably the saving grace for this place. I certainly wouldn't go back in a hurry for a full meal.

Service was great, good didn't take too long to come out. Food tasted amazing could have easily had seconds. Prices were good not too expensive. Toilet facilities were spotless loved the sink basins especially.

Really good food. Amazing ambience and service. We ordered chicken wings, lamb chops, tempura prawns and chicken nimbali. Everything was delicious. Unfortunately they brought in a wrong order for prawns. But the manager was very kind and did not charge us for the mix-up. Will definitely recommend to my friends.

Very good food and service was prompt.

need to improve the food quality but very good staff and very well decore

From the looks to the food this place is really good. Seating area is spacious and classy and the food is nothing to be scoffed at the presentation and the taste itself is really good. Staff are super polite and helpful and the washroom facilities are also really nice and clean.

Went first-time dessert are tasty.

Ordered tempura prawns for starter, I got tikka prawns, when I questioned them, the response was, ‘we don’t have any tempura so made this instead’ Had the audacity to still charge me for something I didn’t even order. Didn’t even offer to ask if I wanted something else, just shrugged his shoulders and said I told the waiters not to take any orders for tempura prawns. No other restaurant would just randomly make you anything else without asking you. Mains were served before the starters, again what’s going on? Are the waiters even trained here? Food overall was ok, average. Waiters need to be trained, you don’t just give a customer something different to what they’ve asked because you think that’s the right thing to do. Stupid really.

Lovely creamy pasta and their peanut butter stack is the best!!

For the first time in my life i walked out from a resturant. We ordered some drink and dessert..dessert was horrible and drink was nowhere to be seen. I raised the matter with the short guy and also to tall guy but staffs were clueless..i understand young boys are working there but three senior staffs had no sense of customer service..i even took dessert counter twice to query about our desserts and drink..lady at the dessert bar, not sure if she had any other task to complete apart from just looking around..i walked out and then realised i didnt pay so i went back in and paid the full amount, even though we didnt touch the food..But they would have no clue if i walked out without paying..it was not even busy there..staffs needs some good training.

Amazing experience at Vanilla Rooms, great atmosphere, great venue beautifully decorated, child/wheelchair friendly, delicious food and amazing service from all staff, especially Tuseef who delivered a very attentive and pleasant waiting service from start to finish and went above and beyond any expectations to ensure we had a great time! Highly recommend to all

Dense staff. Requested twice to move tables as I couldn't get my legs under. Had to walk out as they wouldn't move us as tables were apparently booked. They weren't, as walk in customers after us were given booths. Pointed this out and we're told all booked. Obviously didn't mind losing our custom as had other people to serve.

Very disappointed.. we visited the restaurant to celebrate my daughter’s birthday. It was evident that the staff lacked the attentiveness and professionalism one would expect from a reputable restaurant would expect… they forgotten about the birthday and served the cake without a candle and ruined our surprise

Came here for sister graduation meal and regretted it! Waiters don’t know anything about the food no point asking them, food came out cold and all in a pool of oil. Ordered lamb chops sizzler the lamb was so tough and had a smell, the manager didn’t even argue took it away must be used to complaints. We left and went across the road to eat at Howdys

Love this place food and desserts are really nice. Service is very good 😁

Came from Sheffield for a 16th Birthday meal- loved the atmosphere. Friendly staff, asked to be seated upstairs, and they were happy to accommodate. Food was beautiful, price was reasonable. There was 8 of us. Mocktails were great, waiter was very attentive and professional. Enjoyed ourselves and will be back soon. Just remember to put soap in the washrooms 😉

Great service. We asked for proper desi tea and they had the chef make it. Chocolate fondant was awesome as well.

Nice desserts but the food I ordered a burger and the plate had broken chips and the ketchup sauce and mayonnaise they gave me was from aldi the presentation of the burger and chips was not good what so everm left disappointed.

Food was below average. Normally a regular at the cafe which has now closed but the menu for vanilla rooms has been updated. The standard however has not. The chicken steak is no longer succulent, the mash is not creamy or flavoursome, the pasta is also flavourless and the creamy sauce to go with steaks is not of the same quality and standard that the cafe had for many many years. The only thing that was the same was the dessert hence the 2 stars but I unfortunately now wouldn't give any stars for my once favourite chicken steak and on that basis I wouldn't return until the chefs learn the techniques and standards that the cafe had. Really disappointed with this and hope changes are made.

good tastes good and desserts AMAZING

Decent food, staff are nice, however management not so good.

Highly recommending this restaurant to everyone, Outstanding service,Delicious food Best Belgian chocolate cake.

i wanted sit and there was loads of empty tables and the manger aggressively said no i will not be coming here ever really bad experience.

Only went in for dessert it was so so .. .. kids wanted to taste some ice cream but got told only one taste per customer. so my son couldn't try the flavour. I never had this type of service from other shops...I just found it a bit silly, letting one child taste it and then breaking the heart of another one over just a little taster

This is an excellent destination for food and dessert. The staff is welcoming and the service is always prompt, even during peak hours. The portion sizes are generous and the atmosphere is inviting. Moreover, there is ample space for accommodating large groups. I highly recommend this place, giving it a 5+++ rating.

My husband and I decided to give this place another chance after years of not coming due to bad service. Sadly things haven't changed much. The main head waiter/manager was more keen to look after one customer he obviously knew personally rather than others. We had to keep getting his attention if we needed something. He was quite moody too which made it more uncomfortable. The starters were lovely, mains we ordered chicken steaks. The sauce on top looked most displeasing to the eye, it had formed a skin on too which was off putting. Sorry Vanilla Rooms, we won't be giving you any more chances to win back out custom.

Lovely chocolate fondant with ice cream, cream and fruit with a Virgin Mojito. Definitely sugar overload! But thats the whole point.

Briliant very clean and freindly environment defo recommended.

Worst food I’ve ever had in a restaurant. We ordered the safrani chicken and chicken penne arrabbiata which both tasted awful, the sauces were so poor and looked like they came out of a ready meal. Won’t ever come back here again.

Food was below average, disappointing, just sugar fully loaded without anything amazing. But environment was nice, staff was friendly and price were reasonable.