Pizza Express in Windsor and Maidenhead

Not visited here for many years. Had an early dinner this evening, i now remember why we stopped coming. You’re met as you walk through the front door with a small ground floor table and chairs area, but this appears to be used as a storage area now. Boxes of drinks everywhere. The restaurant on the 1st floor is tired. Not particularly clean. Service was slow and inattentive apart from one girl who was delightful. Multiple tables around us were still uncleared from the previous customers for over 30mins. Trying to get the bill was a struggle to get anyone’s attention. Our pizzas were average. We will not return again.

Order the “too good to go” deal. Supposed to be three starters of approx £15 value. When we opened the bag when we got home we had been given some dough balls and a small piece of garlic bread.. nothing else! Rang hoping the restaurant would put things right (unfortunately not) and was told that the dough balls were a double portion! Took pictures to show how small the portion was. Really poor and daughter very upset. Will not return and would definitely not recommend.

Came here last Friday late afternoon, food was very tasty - they now have half and half pizzas on the menu in the larger 'Romana' size, which is great. Went for the American Hot/Pollo Forza 'half and half' which arrived in a timely manner and was very tasty. There were also no complaints from any others in my party regarding the food. The wait staff were very attentive too and friendly. Only issue we had was we ended up getting sat in the higher level at the back, which it feels like they reserve for the families with younger kids. Of course I understand that kids are noisy (having been through this age with two myself) however some of them were out of control to the point where the waitress had to ask some of them to stop running around and hitting each other with balloons ( the parent was not intervening!). We did ask to move but were reassured that the tables were soon finishing.. so decided to go with it. Probably a bit unfair to take a mark of the restaurant for this, but they did decide to put us in amongst these tables. So, overall, we had a good experience, slightly marred by where we were sat, so if you dont have very young children and want a more peaceful meal, try to avoid the very back part of the restaurant!!

Went for a big family meal (10 of us) at Pizza express in Sunningdale as it suits everyone from the 5 year old to grandparents. We don’t expect much from pizza express except consistency but the pizzas were absolutely delicious, hot and perfectly made. Writing the review mainly because the staff could not have been kinder to my Dad who has dementia. They were so patient (girl with a long dark ponytail!) I was really touched.

Food is consistently good, but service was really lacking on this occasion. Had to chase twice for a missing drink, and wait a long time to place our food order. Waitress looked cross when I (politely) called to catch her attention to place our order. There wasnt any apology or explanation, and no smiles, except from the chef who eventually delivered our food to table. Possibly understaffed that evening, but please speak to your customers. Waitress seemed particularly sullen as we paid, presumably she realised we weren’t likely to be tipping much. Such a shame. This restaurant is a great location for us as a group of friends who travel from several directions to meet, eat and catch up, but I think we will be seeking an alternative venue after this visit.

Awfull awfull awfull, food hygiene witnessed 0 Service with a smile 0 Expensive YES Venue DULL Pizza Yawn Cleanliness of tables, toilets etc Sub 0 Never again

Good atmosphere but menu has been the same for years so needs updating.Most expensive eatery in the area and surrounds. Will visit less in future as better value at other local places with food equally good

.I went to Pizza Express, Sunningdale, Berkshire,today 23rd Dec for lunch with my wife & our 6yr old grandson We had booked & our table was available. Our waitress was both unfriendly & unhelpful, not smiling once. The chef the over weight one with the beard kept using his mobile phone over the food he was cooking, scratching his beard, head & back under his top. Had we have seen this before we had eaten we would most definitely have have walked out. The food was okay, not great value. I must add that this is the first review that I have ever posted that has not been favourable & will never return this branch again.

Every month me and my family go to Pizza express .The staff are brilliant and very welcoming.The food is fascinating and my favourite pizza is the la reine.The service is amazing and it is my favourite restaurant.

I often go here for dinner with my family and the food is always amazing. They have refurbished the place recently and now looks very nice. The staff are also very friendly. I would recommend this to anyone.

Was in the area and needed a quick but tasty meal, and was not disappointed. Great pizzas and sides, quick service required and given by friendly staff, and all tasted as authentic as pizzas I previously enjoyed throughout the week in Sicily. Very reasonably priced too. Good job guys.

I went here with some friends recently and we good a really good table at the back of the restaurant (the best place).The staff were really nice and friendly and made ordering very easy. I am gluten free and they have gf dough balls, pizza and pasta which was very nice as I could eat what my friends were having. The food took quite a long time to come, but there were also a lot of us and normally it doesn’t take that long. My only complaint is that they leave the back door open and people usually smoke near there so you can sometimes smell the cigarette smoke. Very nice restaurant and highly recommend!

We visited this restaurant after a trip to Legoland as a family. After waiting at front of house to be served, someone eventually came and seated us. We ordered drinks and starters straight away on sitting down. The restaurant was not busy and there seemed to be plenty of staff, but we waited 10 minutes for our drinks and longer for the starter. We ordered our mains when our drinks finally arrived. The meals arrived and the pasta on my bolognese around the edges was completely black burnt and rock hard. I waited for the waitresses to reappear, but she didn't so I returned my meal to the kitchen myself. The lady on the table next to me stopped me, she explained she had also sent her burnt disgusting meal back. They replaced my meal with a pizza and whilst eating that I found bones in the ham. The restaurant overall is grotty and needs a clean, although tables were cleared there was food on the floor under the tables. I have never had a bad meal at a Pizza Express, but I will never return to this branch!

Pizza Express is my 'go to eating place' since I was diagnosed as Coeliac a year ago. I feel totally safe in their hands. I had a nice lunch yet again. The staff were very attentive. I will visit again.

The pizzas are excellent but the salads are very disappointing. I had a plate of leathery lettuce for £13.

We came for lunch and the food was consistent with what we’re used to for pizza express. First impressions were a welcoming and friendly manager, however our waitress was the opposite. She was incredibly rude and really didn’t belong in hospitality. Turned this into a very disappointing experience.

Visited for the first time recently, unfortunately customer ser3is non existent. We waited 20 minutes for our plates to br cleared after dinner, and that's only after we went over to the counter to ask the waitress. We will not return, very poor.

I took the family for lunch at Pizza Express in Sunningdale, Berks Saturday 23rd Feb. They had emailed me with a promotional birthday offer of a free bottle of wine or Prosseco. Pizza's aren't my favourite type of food & normally I wouldn't have one, but my five year old grandson convinced us to go there, so it was a good excuse to take up their offer.. The restaurant was very busy & the staff were attentive, friendly & efficient. My Pizza was quite cold on arrival, but I didn't complain or send it back as this would have had me eating after ever one else had finished. Despite the slight hiccup we all enjoyed our visit & the restaurant is definitely a popular place with children.

Very good nicely made food. Excellent for gluten free customers. The restaurant do not overcook gluten free dough, so it is not like trying to eat shoe leather. One of the best Pizza Express in the area.

Pizza Express has always disappointed me. The lack of flair is palpable and the side 'salads' breathtakingly uninspired. But when it's the only joint in town, what are we to do? Not quite so disappointed with my pizza this time. I opted for the diablo with thin crust, leading to a large diameter which is larger than the plate. Toppings are OK but boring. I had a glass of Montepulciano which was OK. Karen had similar. £33 each including tip - a lot of money for the most basic of meals. The mark-up must be astounding.

No Atmosphere...staff rude not even spoke or ask anything. The pizza was so plain and the kids begs us not to take them back which will never happen.

Popped in for a quick bite last week......being half term we knew it would be busy but

We had our son’s birthday party here. The staff were excellent, really engaged the kids, the pizza making was so much fun and they had a fabulous time.

Really enjoyed our meal here! Only negative was the ham was left off a pizza and to correct it they just put cold ham on top!!!? They should have remade the pizza in my opinion!

I think the Pizza express brand is always very consistent and innovative with regular menu changes and usually lots of offers to entice you. Sunningdale is our local outlet and we have never been disappointed with either the food quality or service. My daughter loves the dough balls and my wife always opts for the lower calorie pizza's which are equally as good as the regular ones.

We ended up in this Pizza Express at the lowest point of a rotten day. We (family of four) had arrived at Heathrow from Los Angeles frazzled after a delayed flight, missed connecting flight, all our bags lost, & little sleep for 24 hours, all thanks to American Airlines. By chance we stopped at this Pizza Express late afternoon to feed the kids and decide what to do as we had planned to drive north but did not want to go far in case our bags turned up soon (ended taking a week for them to all turn up).

Very nice attendants for very good service and convenient prices!. We ordered pizzas and a lasagna....all very tasty and no long waiting time!. Will come back any time in the area!!

Looking forward to a good girly evening catching

Being a frequent diner at Pizza Express, was very disappointed to find that standards have slipped a fair bit. The food was bland, the service efficient but unfriendly and the portion sizes considerably smaller. Sadly, we won't be returning to what used to be a firm family favourite, unless they up their game once again.

Visited with 5 family & friends for evening meal. Good access for wheel-chair up slope to left of main frontage, but quite a push as it is a bit steep. Pizzas were excellent, as was the shiraz we had. Disabled lavatory clean and fresh near rear entrance on upper level, and reasonably accessible. They had run out of some desserts, and my pizza came on the wrong base! Still, all was very tasty. Without the vouchers we had it would have been a bit pricey.

This Pizza express is so close to Sunningdale station that you would describe it as being in Sunningdale. Service average, fairly abrupt waitress with short answers to requests. Food probably to the corporate standard required by the company. Will use other branches in the future

Great food and service experienced here. Handy free public car park across the road. Looks very small from outside but actually on 3 levels. Everything was fresh and tasty and would visit again.

Hice una reserva para las 20:00, pero no importó, ya que no eran esperados por el gerente displicente. Nuestros pedidos fueron tomadas a 10 minutos, sin embargo, nuestros tres pizzas llegó una hora después. Estaba lleno, lo que puedo entender, pero no hubiéramos sabido, ya que nunca fueron reconocidos por nuestra camarera o el administrador que caminaba pasado nuestra mesa de vacío muchas veces. Por el momento terminamos nuestras pizzas 21: cualquier servicio 20, el lugar estaba casi vacío, sin embargo, no significa que fue dada a nosotros, tuvimos que gritar a la camarera para pedir postre y finalmente pagamos nuestra factura alrededor de las 22:00. Dos horas para una pizza y postre, decidimos no hablar con el gerente ya que no me molestaron.

Pizza and Pasta both fine. We hadn't even finished our meal and the waitress bought the desert menus 😱 Please slow down give us time to digest! The coffees arrived both rather chilled. Would not hurry back.

We visited on Easter Sunday was pretty quiet when we arrived and were sat quickly. Good food, but felt rushed by the staff. We were almost pushed out the door.

Vine aquí para una cena con mi marido y mi hijo. Hicimos una reserva en el sistema telefónico automatizado, que era la primera vez para mí. Pidió la margherita clásico con nuestra propia coberturas y un pequeño margherita para mi hijo. Si vas a pizza express tienes que pedir las bolas de masa, de lo contrario su no es el mismo. Pizzas eran perfectas no debajo o cocidas y muy sabroso. El personal era muy servicial y cortés. Buena comida para terminar el día!

Siempre me encantó la Pizza Express, después de haber visitado muchas veces y disfrutamos de buenas pizzas.

Nos encanta esta pizza express, un servicio fantástico y amable, amigable y muy buena cocina. Muy buena cena costo razonable entre semana

Pizza Express has long been my got to place for a simple meal that is of consistent quality.The past three visits have had issues and on the latest I was served a clearly burnt pizza.Taking it off the bill or offering me another one does not compensate for their carelessness.It was so reliable but no longer :-(

Excellent all round experience. Dropped by for lunch as I was driving though and although I've been to Pizza Express a few times in the past this was by far and away my favourite.My waitress was friendly, relaxed and funny, my food (a Pollo Forze) was delicious, and the price (on the lunch special) was very reasonable.Next time I'm in town I'll visit again. Thank you

I went to pizza express last night and of course had good food. What really made the evening special was being served by Sue who was hands down the funniest, most welcoming server I have ever come across. We could have stayed all night chatting to her. I suggest going here just to experience her incredible service. Thank you!

great staff here and usually friendly warm atmosphere - easy to find and a lot bigger on inside than it appears

Good branch of chain restaurant, welcoming with good food. Just let down a little by the device as plates were cleared away a bit too keenly before everyone was finished.

Although a chain this restaurant deserves to be higher up the rankings in Sunningdale. We enjoyed the standard Pizza Express fare but this branch stood out as we enjoyed first class service in a lively ambiance. In our opinion far better than the nearby pubs.

I have used Pizza Express for years as a meal destination but no longer. Had lunch here with the family and was disappointed that changes to the basic menu mean that old staples like Four Seasons have disappeared and the Romana range are unjustifiably expensive. In terms of quality the dough was just soggy on the standard pizza and the amount of tomato sauce on top so minimal it was almost translucent. Service was average and they clearly prioritised takeout orders over looking after us at tables. No alcohol consumed but bill still came to close on £100 which is absurd for a pizza lunch, at least in my opinion. In future I shall forget about eating out and just buy them at the supermarket. Shame to see such a good chain go downhill. I won't return.

Popped in for lunch rather quite, food a little slow in coming back and generally very good when we received, staff seem to be helpful but when a crowd arrived seem to take a lot more time to serve

Restaurant not busy ordered started when it came no cutlery had to ask for some.Main course again no cutlery had to ask for itThe 3 of us ordered dessert, they brought two of them then said that the third one had been given to other table and they had no more left which seemed to amuse themWe were not amused and again no cutlery.Awful service and would not visit this branch again, clearly needs to be supervised, totally ruined what should have been a pleasant evening out

I visited here with my family earlier this month for dinner on a Monday night. The waitress was very helpful and the food that we received was excellent and very flavoursome. My children are massive pizza fans and they were very impressed by the amount of toppings that were put on the pizza. If you're not a pizza fan, like myself, I would recommend the risotto; it was delicious!

I regularly visit this Pizza Express and I visited yesterday. It took the manager 15 minutes to even acknowledge us even though he had walked past a number of times. When we eventually sat down it was like we were causing the staff hassle by being there, all we wanted was some dinner and there were only three of us. The management use to be really good but last night was awful. There were a number of tables complaining about their food.

Between pizza express restaurants as the food is almost identical (not a bad thing) the only difference you can find is the service and the setting, this one has a nice atmosphere and the staff serving were very friendly and the service was quick, a pleasant experience, difficult to chose a favourite as I have 4 within close proximity!

Sunday lunch for a kids party. 13 kids and 6 adults. The kiddie menu is a complete steal at £7.50 which has a dough ball starter, 'go-large' pizza, pudding and drink. Adult pizzas were fabulous. Brilliant service. A few beers and prosecco and the bills was a delight at only £259 including a generous tip. Really - we couldn't fault it.

We have eaten here on three occasions and every time has been the same good service, great food and a reasonable location. The food is consistently good quality and the selection varied.

If you live in Sunningdale and you fancy a pizza… this is the only joint in town. It is a rather badly laid out long, thin space with harsh surfaces and A LOT OF NOISE, when, as usual, there are lots of kids around! The pizzas are of course formulaic but on the whole pretty good. My main beef used to be the size of Pizza Express pizzas… which over the years seemed to grow smaller, as did the plates (or maybe I just grew bigger?), but now you have the option to upgrade to the 'Romana' range which, for a premium, gives you a pizza at the right size - with nice toppings. We arrived midweek with a voucher, entitling us to 2 courses for under £12. This proved to be a cynical rip-off and totally useless as it did not include the 'Romana' range and only gave an option for 2 very basic desserts from the ample dessert menu. We were very disappointed and a little disgruntled that an anticipated cheapish Pizza night out cost us about £27 a head - but then we did consume a bottle of Montepulciano (£17.50ish) to offset our disappointment!

We ate here on a Sunday lunch time, the restaurant was busy but service was still very good.We sat opposite the pizza oven and the kids loved being able to see the food being cooked and prepared.Would visit again if the need arose.

We went on a Saturday evening. When we arrived, the place was packed (fortunately we had booked), and the place looked like chaos. We feared it would be a long wait for our meal.But actually the staff there were working well as a team, and things were actually very well organised. The food came at a good pace, and we were well look after. The food is obviously standard Pizza Express fare. But I was impressed at the service we received.

We have been going to this particular Pizza Express for years. Birthday celebrations, end of term meals, family evenings out - PE has become a fixture in our lives. It's child friendly, unpretentious, and the food rarely disappoints. The service can vary, but more often than not, it is efficient and friendly. Would recommend this as a nice evening out along with the family. Just beware, it can get very very noisy, especially on weekends.

We visited the Sunningdale restaurant recently one Saturday late afternoon, not a great experience. First we were sat in an empty part of the restaurant that was then subject to a smelly mop being pushed about cleaning up from lunch. We eventually got moved to another table, but the service remained 'sloppy' staff walking about not doing a lot, waited for a bottle of water for 20mins. The place was generally untidy, no one seemed to take any pride in what they did, pizzas were distinctly average not the Pizza Express experience I remember. We will not return, not worth the risk especially when there are other alternatives locally. Someone needs to grab hold of this location and shake it up, get the staff motivated, train them how to treat customers well, tidy up and get energised. What a shame..

We booked & requested a particular table, as we are not keen on being squashed in. On arrival, this was not available. We were told they can't reserve tables when busy. Then why accept this request when we phoned ? We went to another table which was covered in mess, plus food all over floor. Eventually found somewhere to sit, then had to wait nearly 20 mins for my husbands starter. Mine was served promptly, but they should be served together. Get the impression that staff are running around like headless chickens, with no real leadership.However, pizza was delicious, cooked just as it has been for many years

Ok for 18 year old girls to have a rowdy night out at somewhere affordable to eat and drink. 20 screaming girls all trying to talk over the other is not great for other diners who want to be able to have a conversation. Low ceiling makes it very hot especially on the top tier. This Pizza Express is , like all other branches, overpriced by miles for the quality of food. Not value for money.

I would class this restaurant as in Sunningdale. As you go in there are a few tables but then you have steep stairs to climb to the main restaurant. Not very suitable for wheelchair users. The food was lovely, as it always is at Pizza Express. The staff were friendly but we felt we were being rushed even though it wasn't busy.

We really fancied some Italian fodder and came across a Pizza Express in Sunningdale.We had a warm greeting and were seated as soon as a table was cleared for us. It was great to see how all the pizzas and other dishes were made as we were sat really close to the kitchen area. The service was very efficient and we received our order promptly. The salad was delicious, the pizza the same, but the only fly in the ointment was the risotto I had - new on the menu - it was nice but not the best I've ever had...not quite the creamy white wine risotto I was expecting as it was rather dry. But that's my own fault from straying away from ordering a pizza!!At the end of our meal we asked for a number for a taxi to take us back to our hotel and they offered to call the taxi company for us and it arrived about 5 mins later - brilliant :)Overall, had a good time, thank you :)

I really like the Pizza Express format, and have eaten in them across the country as I like the consistency between branches.The Sunningdale one is our closest and most used and we have always had a decent meal there over the years. The staff are always really friendly and helpful, although some weekend lunch times get a bit manic and sometimes the service wobbles but nothing major or worth complaining about (a forgotten drink, slow with the bill) but the food always offsets any service issues. The Calabrese is my pizza of choice since it was introduced as a guest pizza but has now become a feature of the menu which is fantastic. Drinks are on the pricey side but then where aren't they these days...

Had a lovely meal here last night service was excellent and food was good. Bill came and there was £1.50 extra on by mistake. Rather than admit It they were wrong just added it to my partners meal and laughed about it!!! If you want a quid fifty its fine, just don't laugh. I will never return on principal.

Just returned from an evening at Pizza Express. The food and service was very good and the attentiveness from the Manager was outstanding. We will definitely be returning again soon.

Thought we would try this restaurant again - last experience was not a good one. The place used to hum with its varied life forms and was excellent value for money and good quality food. BUT this has all changed - the place while pleasant enough had no buzz even at 9 pm and the food has become boring. Pizza Express used to be the up-market pizza place now it is below mediocre and at this restaurant the staff are depressed....not a place to eat at or recommend

Myself and my husband visited yesterday for a late lunch. There is no obvious reception desk and we waited five minutes to be seated.We were sat in the back where a huge glass wall gives a delightful view of a car park - the decor is very cafe style rather than restaurant and different to any other PE I've been too, unfortunately it reminded me strongly of McDonald's. This area was almost empty except for us but all the tables were still left with plates and glasses from previous diners which made it feel really messy. Our waiter was a smoker, nothing wrong with that but he smelt very strongly of ciggarettes which was unpleasant. The chefs also emptied their bin which they had to carry all the way through the restaurant and pass every table to do - not nice to see when you know they are cooking your pizza! I had a new pizza billed as "the hottest ever" in their menu, I usually have the etna and it was very similar and not hotter at all. Finally, and this may not be there fault but there were 5 or 6 incredibly unruly and badly behaved kids who were running up and down the stairs, climbing the banister an charging in and out of the loos. The waitress asked a couple of times that they sit down and then gave up which meant they disrupted everyone else's meal and again made me think we were in McDonald's! A real shame as it gives a bad impression of what pizza express can be.

My sister and her family decided to come and visit me at short notice. I was stuck with what to cook, and with the snow keeping us local, we decided to venture out to Pizza Express in Sunningdale.We didn't need an appointment, and they opened us with welcome arms.The staff were very friendly and helpful, and also very patient, as we had a 15 month old boy with us.They took our order, and the food came very quickly. I really cannot fault anything.I will definately be going back.They even had a smile on their face when we left with a messy table!!I would highly recommend this place.