Based on 338 opinions finded in 1 websites
Based on 338 opinions finded in 1 websites
Nº 682 in 963 in Milton Keynes
Nº 7 of 19 Pizza & Pasta in Milton Keynes
Opinions
We booked this restaurant after a shopping trip to Milton Keynes. I ordered the Calzone and my Mum ordered a Leggera Pizza with goats cheese and spinach. The spinach in both meals was cold, wilted, disgusting and inedible. It made the calzone cold in the centre. The pizza was very doughy and stodgy with very little topping ( other than the inedible spinach!). I complained to the waitress and asked if the spinach was frozen when it was added to the food. She said that she would find out, then didn't, so I asked her again. She didn't bother to come back to the table. Disgusting food and very poor service. I won't be returning to this chain again. Avoid this place!
Ann E . 2024-08-17
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Superb food and service. The food was served in very good time despite being busy. Special thank you to Roksana who made our meal extra special.
Terence C . 2024-08-13
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Booked late Sunday afternoon restaurant is nice and quiet. Arrived 30 mins early but were accommodated and given a nice large table near the rear of the restaurant. Served quickly, and the food was very good. For starters, we tried the New Nduja dough balls and the Hot Honey dough balls, both very tasty with a fair bit of spice. For Mains, I had the Caesar salad, which, as always, was great but needed extra Caesar sauce, which, when asked for, was brought to the table without question.My partner had the Pollo Pesto pasta dish, which was faultless. For dessert, we ordered the chocolate fudge cake and the white chocolate & Salted-Caramel Pizza Dolce. OMG, forget about the chocolate Fudge cake.... the Pizza Dolce is to die for (Warning) its massive and you could share, but I was being Piggy and ate the lot, except for a couple of fork fulls which I was made to share. The chocolate Fudge cake is very nice, but I would actually return just to have a coffee and Pizza Dolce(all to myself). Service was sharp, fast and polite, and after a long day on their feet, the staff didn't slip with anything. It was a very nice meal and we will definitely return very soon, thank you all very much Pizza Express see You all soon. 10/10
TrevFj . 2024-02-11
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Really lovely atmosphere. It was a lovely dining experience and the good was really delicious. Thanks.
Charlie Q . 2023-12-28
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What a lovely evening just what we needed after an awful meal the day before at beefeater. Pizzas were lovely, always like the olives, with discounts while meal was £40. Recommend.
ElfCumbria . 2023-11-11
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Grabbed some dinner here before the cinema. Atmosphere feels a bit rough but food was nice. Given the reasonable price, sort of expected.
Chantelle K . 2023-10-27
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Terrible service, slow, disinterested and even after signalling that we needed something, we waited a further 5 minutes until I had to approach out waitress who was cleaning an empty table. I had to go and get my own salt, no one checked if everything was OK. Pudding served to a table that she hadn't cleared of the previous course. Bill supplied was for the table next to us and then she challenged me about it Really disappointingly poor experience, we won't be back when there are so many other restaurants tonchoose from in Milton Meynes.
Charlie D . 2023-09-10
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Without doubt, the worst Pizza Express I've ever encountered. Service was appalling. We were ignored for 20 minutes after being seated and had to ask the duty manager to get someone to take our order. We had to remind someone to bring drinks after another 15 minute wait. Only 3 out 4 starters arrived..they forgot the 4th one. After another wait, we had to ask where our pizzas were. Yep, they forgot to do them. Truly awful.
Alanfrombedford . 2023-05-08
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Look at are previous reviews and you can see how highly I rated this place. We use it regularly and boy has it gone down hill! Waited 1 hour for our order, then it was wrong! Waitress started arguing it wasn't her fault, two tables chipped in it was her fault and she had made mistakes with then as well! 20 minutes later I got my pizza but had to get a box as my car parking was running out and I had already extended it twice whilst waiting for them. Manager was sat chatting to his friend, didn't;t bother to move, didn't bother to help. A complete disaster - avoid it
Lee S . 2023-02-26
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I’m not sure why anyone (including myself) would want to write a review for a Pizza Express. They’re everywhere, they sell the same pizzas – and nearly everyone visits a branch or two at least several times a year. With that caveat out of the way … This is a particularly good example of the high street (or in this case shopping centre) chain restaurant. Firstly, everything seemed beautifully fresh and well cooked. The pizza base was the right consistency – ‘chewy’ but not ‘doughy’. The topping was generous and not over-cooked (a real killer for pepperoni). Even the chocolate brownie was moist and flavoursome – not dry and tasteless. As I’ve said so many times … if a restaurant can’t get the basics right, what hope is there for anything outside their comfort zone. (i.e. anything non-pizza) Above all, the service was first rate. Clem made us feel most welcome and was attentive but not intrusive.
Jake B . 2023-02-12
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I had shy as my server she was very funny and enthusiastic. I would definitely suggest going to this restaurant, the food was delicious and all the staff were great!
elli0t666 . 2023-02-10
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Went with family ordered 3 pizzas manager gave us 4 pizzas. Then the waiter corrected the manager and took one pizza away. When it came to the bill it was incorrect and couldn't even be bothered to correct it and gave us some fob story. Very bad customer service from the manager and has no managerial skills at all. Sat there for 20 mins for someoen to come and collect the payment from us but no one came and we had to go to the till to make the payment, which was a waste of our time. Would never visit again and would not recommend it to anyone.
tauheedp . 2023-01-01
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Bit worried after seeing the poor reviews but our experience this afternoon was very good. Cheerful attentive staff. Hot tasty food and big savings using the Tesco vouchers. The Romano mushroom pizza was delicious 🤤
lds592017 . 2022-12-04
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As we were visiting the Christmas Event in the Centre MK as part of celebrations for our daughters 8th birthday, we thought we’d book a table for 4 at Pizza Express, knowing we all enjoy pizza and pasta. I should have guessed from the start it wasn’t going to go well when my daughter and I arrived first. I explained I had booked a table for 4 people and we were shown to a table for 2?! The issues we then encountered were; My daughter was given a children’s menu, but when she looked at it there where scribbles all over it and inside a child had already drawn pictures in it! A jug of water was bought to the table that was asked for, but no glasses given. Only three glasses bought over and one was chipped. When the chipped one was taken away a new one wasn’t given as a replacement. We continually tried to get the attention of a member of staff to get more glasses and more water. Thankfully we did have other drinks while we waited. One meal left on the service counter and staff had to be called and asked where it was after 5 minutes of waiting The cannelloni was swimming in sauce. It was more like a cheese soup! The other meals ordered however were good I was told. It took 20 minutes for one of the service staff to see we had been trying to get someone’s attention as we’d clearly finished. At this point we had decided that we wouldn’t order desserts as we couldn’t bear waiting any longer. An issue was then had over the bill as apparently when the offer states “free dough balls” when spending over £10. This isn’t the case for certain types of dough balls!! The waiter did remove the cost of the dough balls after a lengthy conversation, but for a meal costing £84, we felt the service didn’t in anyway live up to the quality of food. Although most of the service staff were polite and friendly there just seemed to be no form of structure for staff being responsible for certain tables or duties. If you want to learn how NOT to provide customer service in a restaurant visit here, you’ll see everything that you shouldn’t do.
PaulSpurs1975 . 2022-11-30
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Better costumer service needed and buffet needed more items such as salsa which was not done when requested
DanielJ588 . 2022-11-28
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Absolutely appalling service, we were sat down at a table by a very polite waitress, Unfortunately she was not to be our waitress. We waited & waited to be served, a man was wandering around the restaurant, I'm guessing he was the manager but really doesn't deserve that title! He noticed we hadn't had our order taken, so called one of his staff over, whose reply was "Not my area" she then went to the table next to us to take their order, even though they had only just been seated! We walked out , told the "Manager' that his service was appalling & left, he then followed us out into the shopping mall, shouting loudly & desperately he was sorry & would have a word with his staff (it was embarrassing) What a terribly run restaurant , & yes. I whole heartedly blame the management, it was clearly above him to take orders.
M7690AQnicolah . 2022-11-21
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We had our three young grandsons with us, for an afternoon booking, the staff were very friendly, but, we had to call a waitress over to take our order, this was after we had been there for 15 mins, our grandsons starter came over quite quickly, the cooks put pizzas onto the serving area, they kept looking for somebody to take them, they finally managed to get a waiters attention, these turned out to be ours, had we known, it would have been quicker to get them ourselves, we then had to get a waiter to get our grandsons ice cream. At no time did anybody ask us if our food was ok, when food was put on the table they just disappeared, it wasn't that busy, we would hate to go there when it is busy. There was a man wandering about, we assume that he was a manager, what he was managing we are not really sure, this is the first time that we have been back to this Pizza Express since covid, we will not be going back.
mickn141 . 2022-11-20
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We visited as a party of 13 for the pizza making session (as a work get together). We were grateful for pizza express (midsummer arcade) squeezing us in at fairly late notice. The staff were very engaging and made the experience as easy as possible....
Joseph H . 2022-11-13
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I ordered an online pizza from my hotel at the Hotel La Tour in Milton Keynes which was a 2 minute walk to the restaurant to collect. As I entered the restaurant a server approached me and attempted to direct me to a table to...
Ind_Traveller_GB . 2022-10-11
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I took my sister here for her birthday lunch, and we couldn't have had a lovelier waitress. Celine gave us a seat by the window, was attentive, recommended dishes and drinks and took photos for us. Just before we left, we mentioned it was her...
jobV5969FK . 2022-09-28
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Took over an hour to get a cold pizza On a not busy Saturday afternoon Shameful , manager was useless
Seyi O . 2022-09-17
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I know we were a late table, but please don’t sit right next to us with your phone in your hand. We knew we had to leave, we knew it’s Friday evening and you had plans. But if you have the late tables, you have...
nyuszi218818 . 2022-09-16
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It’s been a long time since I sat inside a Pizza Express as with lockdown and the a young family the availability of their pizzas in super markets doesn’t make me think of them as a first choice if dining out However on my impromptu...
jeremy_hartigan . 2022-07-28
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I wish it was a good experience. I don't like moaning but this visit was way below average. The waiter was uninterested in giving a good service. Kitchen staff were great because food was phenomenal.
Nikolett Z . 2022-07-12
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Sadly we remembered after we had waited 1 hour and 10 minutes for our pizzas that this pizza express is always slow. We don’t frequent it often enough to remember. Particularly chaotic tonight. By the time they came to take our drinks order we were...
MattD40 . 2022-06-18
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Great standard as at all Pizza Express restaurants but with friendly, helpful staff despite is being very busy. Made to feel welcome even though we were late for our booking through not knowing the location. Overall very good.
CatherineF815 . 2022-05-22
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We went to MK for football. Despite around 7,000 Ipswich fans travelling to the game we still received great service at this PExpress. They had been closed for a few days for a refurbishment but even if there were a few hiccups it didn't show....
portmanrd . 2022-02-14
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Food was enjoyable, however it took a while to get seated considering it wasn’t busy at all. When the food was brought out it was simply placed on my table and I wasn’t asked if I needed anything else which in my case I like...
foodinspector98 . 2022-01-07
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Before the pandemic, I went to Pizza Express in London every week, simply as I was away for work and it was the cheapest option near my digs. This was my first trip back to a Pizza Express since, but I found myself behaving as...
Sarah C . 2022-01-03
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After a stressful morning with our baby we turned up 30 minutes late to our reservation. It was incredibly busy. We sat down at our table but hadn’t managed to inform them of the pushchair. By the time we had said hello to or family...
StephanieG2678 . 2021-12-10
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Absolutely rammed MK, and all restaurants with a queue of 20 people for lunch. Nevertheless,we joined the waiting patrons. It appeared that PE had ample tables and space, but not enough staff to clear them and clean them. But the queue diminished quickly and we...
richardm19622012 . 2021-11-27
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Called in lunchtime, food service, spot on, wife had lasagne, i had pizza, both excellent, only thing spoiling it was the amount of screaming kids, not restaurant fault, overall will be back
kevinsP5341HA . 2021-11-24
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After many years abroad, I finally got to go to Pizza Express with my best friend. I chose my favourite - fiorentina and was not disappointed - it was as tasty as I remembered. The service was efficient and the atmsophere pleasant.
Celtagirl . 2021-10-17
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Evening meal - booked a table online. We had pizza fiorentina, American and margharita all food arrived at the same time and was hot no complaints. Service was good too.
ScrewRiver . 2021-08-31
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Excellent meal, super waitress - really impressed with how helpful she was. Quick before a show and nice atmosphere. Would certainly visit again.
Dreamer594417 . 2021-08-30
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I feel compelled to write this, just because it was such a vast difference in experience from one restaurant to another - of the same chain. This branch in the City Centre has really bad, rude service and sheer lazyness and we were being served by who I can only guess is the manager??!! It just wasn’t the same experience we received at the Xscape one whose service was impeccable - they couldn’t do enough for us. They need to teach the city a thing or two.
Bbc1223 . 2020-12-18
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Booked as had Tesco vouchers. Went with a mate. Had a lovely meal, canelloni was delicious. Waitress Mia was really friendly and made great reccommendations. The restaurant was very covid aware and felt really comfortable. Paid bill at the table using mobile phone and we had the option to split the bill, made paying really easy. Will go back.
clairecI5444OK . 2020-10-23
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Booked for 3pm and arrived to a large queue. Apparently that was for people who had booked (great!!). Manager was a small fellow with grey hair and he wasn’t particularly polite or helpful. Seated upstairs, next to a freezer (see pic). Asked the manager for a new table and he looked at me like I was scum. Very frustrating. Got a new table and waited ages for the food. No apologies. I guess you get what you pay for. Normally pizza express is ok but I guess this is just a bad one.
W1931ZPjonk . 2020-08-31
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Whilst Christmas shopping we took a little break here for dinner. There was an interesting starter being advertised on our table so we ordered this. It was wings, calamari and the famous dough balls. Presentation was lacking massively and it looked a lot smaller compared to the photo but it was ok. I then ordered the fiorentine pizza which was lovely but nothing special. Service was ok - one of the waitresses obviously knew the occupants on the table next to us and got caught by her manager sitting talking to them. A very unprofessional argument then erupted in front of all the customers about this manager threatening to fire the waitress. It was awkward to say the least. We also had o2 priority so we got our main courses for £5 - no wonder Pizza Express is in trouble financially!
Becca C . 2020-01-25
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Visited here on 4th with my daughter Always like coming here as it can cater for my daughters dairy intolerance Nice and friendly Thank you
NOODLESNDOODLES . 2020-01-05
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My family visited this restaurant tonight and was turned away, as we did not have a booking, even though the restaurant was only half full. We went online outside the shop and made a booking before returning to the venue! The manager was rude and clearly not impressed that we now had a booking. She was heard to say that they wanted to shut soon even though the sign at the door said they were open till 10! They turned away numerous visitors while we were there. Don’t waste your money by going here (that’s if you are able to get in in the first place!). No wonder the company is not doing well as they clearly don’t want the business!
BBURDEN . 2019-12-23
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Does what you expect Pizza Express to do ... average food, drinks & service. Not going to set the world alight but it's okay for a quick meal whilst shopping.
ianj507 . 2019-12-09
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We had been given a Gift Card some time ago, and our first choice of venue available on the card was closed through power failure, so visited the Pizza Express certainly as a second choice. What a fortunate turn of events it turned out to be. The name, to us, implies fast Food. It is not. It has a perfectly balanced, varied Italian Menue, including Vegan for those who want it. I had the Bruschetta starter, my wife opting to go without to leave room for a huge, but wonderfully thin Fungi Pizza. My main was the Cannelloni. We both went for the Chocolate Fondant with Vanilla Gelato (Rich chocolate Cake with oozing hotr chocolate inside) and Ice Cream. A Glass of Wine for my Wife and a Lovely non Alcoholic Cocktail for me rounded off a wonderful meal served by attentive and helpful staff. Wev would thoroughly recommend.
John D . 2019-11-04
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A good pizza can be a joy to behold. Thin crispy base, a great tomato sauce and some really tasty toppings. Unfortunately Pizza Express achieve none of these. The pizza base is limp and very tough, the sauce is tasteless and the topping (when you can actually find them) are as bland as cardboard. We were offered to take the pizza we'd left home but we happily declined. The only positive I took from the visit was that they are now part of the meerkat deal so the pizza was half price. If pizza really isn't your thing then you might enjoy it. If you do like a good pizza then you will be sadly disappointed.
Steveps3 . 2019-09-06
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We recently had lunch at the Pizza Express in Milton KeynesOur vegetarian pizzas, my wife a classic and mine a romano extra thin were excellent. Service was very pleasant, efficient and prompt despite it being very busy .Much enjoyed and recommendedAmple parking adjacent to the shopping centre
pgrstanley . 2019-08-16
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Quick, friendly, easy with the kids. Perfect for what was needed, made a stressful shopping day much easier!
JL2810 . 2019-08-15
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A fantastic experience as always. As a regular visitor have seen an improvement to the site in the last 18 months. Great food and staff (especially Lucy!).
Shelley G . 2019-08-15
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My family visited pizza Express in cmk shopping centre and it was busy. We had a double buggy and initially felt like we were putting them out to find a table to accommodate us. Young baby was asleep and toddler hungry. Anyway a table was found and then our waitress, who was different to the staff we had met initially was lovely she was helpful,polite and friendly even though it was clear she was very busy. The food was lovely and fresh and tasty
suesuperstar7 . 2019-08-06
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Quick lunch for three from the 2 courses for £13.95 menu - sounds simple. Unfortunately, staff let the side down. Starters arrived with 1 of the three incorrect. Entree's followed and again, one incorrect (wrong base). Bill arrived and no reductions to reflect offer - even though we had the code and had offered it - the manager printed the bill and hadn't asked the server !. All rectified with remarkably bad grace - let me re-iterate - staff made the errors, not the customers !
MarkE101 . 2019-08-05
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My partner and I popped into Pizza Express for lunch after we found the fantastic deal of 30% off food AND drink with the company which you can't knock. As we entered we were seated near the back of the restaurant as it was nice and quiet. A young male approached us in a very strange and informal manner to ask for drinks, drinks proceeded to take 25 minutes to get to us (the restaurant was NOT that busy at this time). We were dreading ordering mains... this took another 25 minutes... not to appear but for the waiter to realise they hadnt appeared. Between our drinks arriving and ordering mains I asked the waiter if the Air Con could be turned down a notch as even with a cardi I was cold, this did not happen even to when we left. Not good service at all.
emilypugh . 2019-07-31
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Attended the Restaurant with my son on a Friday evening.
ChefOJB . 2019-07-27
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The staff didn’t seem to have any idea what they were doing, my connecting to their WiFi was impossible as it said I’m to young, I’m 71 years old. Then vouchers that were well in date and should have been no problem were declined. In the end the manager took off the discount but we had to it there over half an hour while they opted it.
Kathy F . 2019-03-20
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Having been here twice now it's one of the better Pizza Express restaurants. Better selection of gluten free food on their menu now than ever before. Staff friendly Will be back
Spursgirl13 . 2019-02-17
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PE time!! We love PE time once in a while! Great pizzas as always!! Romana base Diavalo with green peppers, black pepper, chilli oil is always a winner! Bottle of Peroni goes down very well with these pizzas! Recommend this place to anyone 👍🏽
c d . 2019-01-27
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Decent place for a group gathering. But it's cheerful rather than cheap. Our bill came to £120 for six of us. But that was with a £47 discount and only £28 of drinks. Enjoyable but better value on offer elsewhere.
bryanedwin . 2019-01-23
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We use this restaurant on a regular basis and this was a special visit as it was my birthday.
Brian H . 2019-01-21
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I was reluctant to go back to this place as the last time we went the waitress/manager dropped the persons plate sitting behind me down my back - red oil not what you expect to happen when you have lunch out before heading to the airport. Well thankfully that didn’t happen this time as I sat with my back against the wall, but the service was extremely slow. We were hoping to be in and out within an hour and a half but we were still sat down at the table 2 hours in. On a positive note though the food was nice once it arrived
rachelsW5515CX . 2019-01-20
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Went for early lunch. Good service and place was clean. Pizza was great. This place is what you would expect for Pizza Express. Great!
youknowsit . 2018-12-23
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We were looking for an easy lunch, we hit Pizza Express fairly early when it was quite quiet, shown straight to a table and given a menu, the main menu has all the allergy information that you need, so people who have these issues do it don’t have to wait and feel left out.
Barry B . 2018-12-17
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Being the Christmas season it was very busy, we had to put our name down and wait for 15 minutes to get a table.
AprilForbes . 2018-11-26
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I had a guy serving me who was great, the food was quick and pretty much to pizza express standard so was good. However I did see one of the waitresses drop knife and fork over a girl who must have been about 12 and with her family the young girl wasn't sure what to do so started laughing but the waitresses didn't apologise at all. I have marked up as my experience which was a 4 but if it has been my daughter the waitress would have been well and truly told and a 1 rating. Maybe retraining is in order.
Hels72bels . 2018-11-14
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Went for lunch today with my daughter and her boyfriend and we was served by a gentleman named Kane. The food was very good as it always is and the service was exceptional. Will be visiting again.
hullsophie2 . 2018-10-24
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Great staff and great service- love this place!! As always a perfect visit here, Lucy is a delight as Manager and all the team are always very polite and efficient.
Diva2011 . 2018-08-31
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The first gentleman how sat us down and took our order was lovely the girl who then brought my food out was rude and then as I had finished my food and she came to collect my plates she brought my bill what I found very rude I wasn’t asked if I wanted a desert and even if I had said no you should wait until I have asked for the bill as I could want more drinks it wasn’t busy so there’s no excuse so as she came back out I gave her my code what she also hasn’t bothered to see if I had as she was just what I felt forcing us out so as she re printed the bill she couldn’t get any service on the card machine but continued to try use it outside as it had no signal it declined my card what she had great pleasure in saving very loudly to what I then asked she went inside and tried as I new I had more then enough money on my card to which it worked inside as to then she just put her hand out with my receipt and walked off I love the food here and was very put off by this!
866kayleighm . 2018-08-07
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We chose Pizza Express as a pre theatre restaurant for a large family group of 10. We felt you know what you are getting & good service. Sadly this wasn’t to be, when we arrived it was practically empty but from the start it wasn’t a pleasant visit. The waitress seemed new & didn’t know the menu to answer our questions. Our wine wasn’t chilled, food was very slow to be served & they kept missing parts of the order. The restaurant did get busier while we were there but there wasn’t enough staff. We had given ourselves plenty of time before the show but ended up rushing to make it on time. I won’t be going back there again & suggest you don’t go at peak times as they can’t cope.
HB2103 . 2018-06-24
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This is a very standard pizza express. We ate here on a Saturday lunchtime, so had a good lunchtime deal (£12 for 2 courses) and the food came quickly as the place wasn't very busy. The food was nice, as expected.
K S . 2018-06-24
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We ended up going to this place twice during our short stay in MK! Our daughters absolutely loved the food. It was also such a treat for my eldest to be able to order from a wide variety of gluten-free pizzas. Very nice and friendly staff.
BettanB . 2018-03-16
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We had such a disappointing experience at the Pizza Express. I don't complain unless something is truly terrible and found myself doing it twice. We waited ages to take our order, and noticed other tables waiting to pay, have their tables cleaned which should have been a red light in the first instance! We ordered dough balls and the garlic butter came out lumpy and didn't taste right so we sent it back so receive one that was marginally better however after eating some of it there was green times which I assume where herbs also inside? It wasn't up to pizza express quality but after complaining once and then the staff not really understanding our complaint we left it. My main then arrived with the wrong sausage on it - again had to explain exactly what was wrong with it and then it was sent back. Even though I had pointed to the exact thing I wanted on the menu? My family then proceeded to eat all their food whilst mine was being cooked again to save theirs going cold. Not a enjoyable experience. When my pizza was made correctly I did enjoy it. I thought the service would have been redeemed if they had taken something off our bill as a gesture but they didn't offer and it was so hard to explain to the waitress what exactly was wrong I was exasperated so left it. The manager seemingly walked around the entire time - but I couldn't get her attention and she wasn't being intuitive to all the guests around us who weren't exactly thrilled with the service they where getting. The restaurant was not full by any means. I would not return to this one and have been heavily let down.
Citybreak4 . 2018-03-12
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Okay it's part of a chain but in my experience they have high standards and that's what they deliver in Midsummer Arcade. We tend to visit at about 18:00 in advance of a trip to the nearby MK Theatre. Saturday visits are naturally a little busier but we've never had a problem getting the time to order, be served, dine and depart. The staff are efficient and the food is good quality and reasonably priced. And if you look hard enough there's nearly always a coupon to be used.
John N . 2018-03-03
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Does what it says on the label, i.e. serves moderately good pizzas at moderate prices. If I have a couple of criticisms it is the almost deafening noise level in the restaurant and the somewhat shoddy service - asked for some Chili Oil only to be told by our Server ... "I don't know where the bottle is, it could be anywhere".
Ian J . 2018-02-26
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Visited here today, even though it states that it opens at 11.30, we arrived at 11.50, waited ages for anyone to acknowledge us & then we were told to come back at 12pm because there were no staff! Pizzas are expensive & puddings tiny portions! Simon our waiter was very attentive but apart from that it wasn't a particularly pleasant experience!
Kim K . 2018-02-16
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Went for dinner, was not overly impressed with the food. Most of the coating was coming off the Calamari starter and my gluten and dairy free Dough balls were served with butter! Made me quite nervous about the rest of the meal if I'm honest. The Pizzas had to be sent back as one seemed to be missing the sausage and my GF and DF sloppy Giuseppe just wasn't to the standard I would expect from Pizza Express. Ended up being there for nearly 3 hours for 3 courses, was hoping to be in out within 2 hours maximum. The manager however was very good and offered reassurances regarding the food being gluten and dairy free and did his best to rectify the issues as they occured.
IndiS1982 . 2018-02-04
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got an offer 2 for 1, quick birthday meal before cinema viewing.
granizadodelimon . 2018-01-31
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Had the under 600 calorie meal, for the first time and really enjoyed it. Food was excellent. Lovely and fresh. Excellent service and quick!
champagnechez2017 . 2018-01-22
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Fantastic Vegan pizza loved it will be back here again soon, fabulous and attentive waitress ✨✨✨ the staff were lovely and polite and the food arrived promptly as promised, well done guys 👊🏻
Lomolenz . 2018-01-15
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Came here for a spot of lunch with my partner after a long day of shopping. We sat down ordered...
Ames30-2016 . 2018-01-07
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Arrived with family after being sent from The Xscape branch as they were short staffed and not taking in anyone who hadn't pre-booked despite numerous empty tables.
mark393 . 2018-01-02
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We booked a table for three for lunch, knowing it would be very busy during the holiday period. Our meet and greet waiter pretended to consult a reservation list that was nowhere to be seen and then a 'manager', then showed us to a table for two! Our starters were fine, but they had run out of the arancini (at lunchtime!) so had to make do; pizza's looked good but were delivered lukewarm. We complained to the waitress but no explanation or apology was given. Indicative of a restaurant that is understaffed during busy periods.
ChrisLV10 . 2018-01-02
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Came here with our grandchildren before taking them to Robin Hood at the Stantonbury Theatre. We had booked a table and were glad we had as it it was very busy. Nevertheless service was quick and cheerful. The kids menu was great with pizzas and ice cream of a sensible size for 4 year olds and colouring pencils and paper to pass the time while waiting. Adult pizzas were good too. A good experience.
billobe1 . 2017-12-21
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We went here one evening in the run up to Christmas after getting some last minute shopping. Someone gave us menus and seated us straight away. The restaurant didnt seem to be too busy, with plenty of staff however after waiting 10 minutes for someone to serve us we decided to leave. We hadn't even been offered drinks. The staff seemed more concerned with wiping down tables than serving waiting customers.
willen123 . 2017-12-20
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Considering how busy the restaurant was I cannot complain about the service. My complaint is about how clean the restaurant was. The glasses that were on the table were filthy and the cutlery was not much better. The table was disgusting as it felt slimy and in much need of a good clean. The pizza was tasty but did look like a five year old had thrown it together. Considering the choice available at Milton Keynes I would not recommend Pizza Express at all.
goodea73 . 2017-12-20
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Today for lunch me and my cousin decided to eat here. The food was amazing the staff where not rude but where not overly friendly. Hopefully next time it will be better. I would recomend the polo pesto for anyone visiting.
Jasmine B . 2017-12-08
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Me and my wife went to pizza express on a Saturday evening. Food was really good and so was service. We didn’t try any of the pizzas but we will be back again next week. I would definitely recommend, but I would book before going as it can be very busy.
ParvSingh1981 . 2017-12-03
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Terrible! Pizza base was a right soggy mess, tasted more like a pancake mix. Buck your game up guys !!
jezbox . 2017-11-06
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My daughter and I visited today and had a lovely lunch.The staff were excellent, very pleasant and efficient.i had a chicken Caesar salad and My daughter had a pizza.Everything was well prepared and good value
STaylor6 . 2017-11-06
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We have been using this restaurant for a number of years before setting up a vintage fair in the city centre and been really well treated and the food has been great. However this time the pizza was tasteless and soggy, smothered in a vinegary Tom sauce and lacking any meat
Philippa H . 2017-11-06
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I’ve been having dinner with my family today and it has been about 5 months since we last visited Pizza Express. We’ve found that the quality of the menus has become significantly worse , pizzas were just like gum, so elastic that was even difficult to cut!We use to love the calzone which is not in the menu any more. Too expensive for what you get on return.
Laura D . 2017-10-21
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My 10 year old daughter had her birthday party here with 9 friends and we all thought it was good fun and I particularly thought it was good value for money.They had a private upstairs room so the noise didn't disturb the rest of the customers. The table had coloured balloons, hats to colour in, colouring pencils.Starting with dough balls, cucumber and cherry plum tomatoes with unlimited jugs of orange, blackcurrent or water the girls then went on to stretch their own pizza bases and cover with pepperami, chicken, olives, cheese, pineapple. Whilst the pizzas were cooking they played games. It was clear that adults weren't expected to stay so we went off for a coffee. Bonus!After eating the pizzas (any leftovers were boxed for them to take home) they played for a bit before having their pudding. At the start of the party one of the guests announced that she didn't eat pizza so she was allowed to make one but have a pasta dish at no extra expense to me. The staff were great, I expected to have to stay there and entertain / supervise so that was nice to leave them to it in a safe environment.This all cost less than £12 per head for 90 minutes of entertainment and 3 course meal.
Ruth2335 . 2017-10-11
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Went here for lunch on my birthday. Very disappointed. The pizza I ordered came out very over cooked. I had the fiorentina and the egg in the middle was extremely over cooked and the dough was a bit chewy. My only positive was the male waiter that served us, very polite and attentive. He apologised for the food and did refund. Shame it wasn't the same for his female colleague. She was extremely rude and pulled a face at me when I asked her for a clean plate. This was after she handed me a dirty one. I think she may have even been the manager as she was wearing a different uniform than the rest. I think she needs a lesson in customer service! This experience really put a damper on my birthday as was looking forward to it. At least i now know not the eat at this particular branch.
Lauren C . 2017-09-12
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OMG i have never in my life been to a place like it with zero customer service with staff who couldnt care less. We sat outside my hisband went in saw a member of staff who said there was a 35 minute wait my husband said no problem but could we have coffee while we waited. The girl said ok and a waitress would come out soon with menus.So we waited and waited 25 minutes later I went in and asked were the coffee was and menus. A woman who i presume was the manager told me my husband was told there was a 45 minute wait because they were very busy. (Yes they were busy but not full) . I said i knew but could we have the coffees she looked at me and said I dont know we are very busy. By this time i was getting a little annoyed. Then she just said well what do you want? I said the coffee we ordered. She said ok. I went back outside waited another 15 minutes then left. They obviously did not want any more customers. If they had said no in the first place and come back in 45 minutes i can cope with that but to be told you will be served then ignored is absolutely disgusting. Never will i go to any pizza express anywere ever again. Thats me done.
madmaria42 . 2017-09-06
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Another visit to one of our favourite casual eating places which is handily located by Middleton Square [where the events usually occur] and across from the John Lewis store. Using a voucher located online that gave 25% discount off all food we had two courses each, sharing as ever the dough balls doppia and its three dips as a starter before enjoying a 10 inch classico pizza to suit our individual tastes. Always polite staff and a pleasure to eat here. The best one in MK by a mile.
LES N . 2017-09-01
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We went in off spec with three energetic young children and were welcomed by the friendly staff. They have loads to keep the kids busy whilst you wait for your orders. The menu is varied and the staff were attentive and prompt. I had the sea food rigatoni and it was really good. My daughter had a spicy pizza and boy was it spicy. The kids had various things all of which went down well. We had a 20% voucher off so the bill was not too painful. All in a lovely visit.
Pathfinder617 . 2017-08-16
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We nipped in here for lunch after bumping into some friends whilst out shopping. We queued for only a short while (under 5mins) before we were sat.The staff were friendly, the food was delicious and came out quickly, and the whole experience was very good value for money!
LeeC007 . 2017-08-08
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The pizza never dissapoints here but I am sad to not find the mushroom creamy bruscetta on the menu anymore. That was always my favorite. The classic pizzas are still thin enough. The garlic bread with cheese still good as before. The rosemary chips with parmesian was not goood at ALL! The service was very good and didnt take too long.
Rasha A . 2017-08-03
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Nipped in to this restaurant on Monday with friends who were visiting. Very friendly and efficient waiting staff and the food was delivered in good time, nice and hot. Very good quality food.
Chris B . 2017-06-30
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Lovely handy place for a bite to eat before the MK theatre!Very clean and tidy lovely hot food!Great service would recommend if going to MK theatre or shopping.
PHILIP W . 2017-06-19
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Good menu and drinks selection. Best pizzas from any "chain". Helpful staff nothing too much trouble. Nice atmosphere. Music a bit loud for daytime dining
seanuk666 . 2017-05-30
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Garlic bread with mozzarella tasted lovely but was not worth £5, pollo pesto main was small and very basic with hardly any meat but the flavour was good, very average meal, service was ok. Use O2 priority code and pay £5 would only order pizza here next time - other pizza express in mk I believe are a lot better - my favourite being MK1 stadium.
Elaine L . 2017-05-10
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I ordered pizza. Pizza was so tasty.We enjoyed thoroughly.Good service.we will be back again .I recommend to anyone .
Dhana S . 2017-04-25
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I am stunned at the stupidity of corporate Pizza Express who no doubt in months to come will pay consultants millions to learn professionally what the customer can tell them for nothing!We as food consumers are being massively ripped off!Pizza's are pizza sized, come on wooden platters and are the same throughout Europe. Pizza Express however have been shrinking them down and steadily raising the price for the experience.They now MUST be serving the SMALLEST pizza's in the trade and at a staggering cost. £12 for a circle of dough that can't cover a side plate.Is it me? No just ask the others in the , oh hang on, I can't, we're the only ones in here!Look more and more at how emptier and emptier the Pizza Express chain is becoming yet stupidly they try and draw the customer with vouchers and tricks to lure them in, yet all the time are building a reputation for being the most expensive, poor value chain.Stop this stealth rip-off. Deliver proper 13inch pizzas at £10, start building a reputation that says' "Sorry guys, got it wrong, but now we know what you want!" and your restaurants will start to fill up again. Until I see evidence of this, I will NEVER, EVER visit one of their homogenised, wallet/ card extracting establishments again, like all the other ghost diners filling this place.
Colin M . 2017-04-20
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271 Opinions
Had a great night at pizza express near Cineworld. Celine, the waitress was fantastic and couldn’t have been more welcoming. She organised for a birthday cake for our daughter with just a few minutes notice and looked after us for the whole meal. Food was excellent and arrived pretty quickly.
0 Opinions
Busy on a bank holiday weekend so surely the management should have enough staff working. We waited 40 minutes for pizzas with no reasoning or apology.
120 Opinions
Do not buy from this company, paid and ordered, didn't show up and I now just called the next day and they are refusing to give me money back for an order I didn't receive. Shocking service, do no order from here, when calling for a answer as to why got nothing but rude service.
1180 Opinions
claimed a refund from just eat , food was inedible and container had holes in it that looked like pest bites
112 Opinions
my experience wasnt great and you can see the state of the toilet after eating my meal which i guess eating undercooked chicken dont help the digestive system....hopefully others will have more of an iron stomach to tolerate this....