Pizza Express in Milton Keynes

Had a great night at pizza express near Cineworld. Celine, the waitress was fantastic and couldn’t have been more welcoming. She organised for a birthday cake for our daughter with just a few minutes notice and looked after us for the whole meal. Food was excellent and arrived pretty quickly.

Very busy on arrival, but we were given a table, initially okay, took our order, we asked for my daughters starter to come with the mains but it came well before everyone elses food which took an incredibly long time to arrive, I appreciate they were busy initially but it was starting to quieten down. But then things just got worse, the staff consistently ignored us, they never did clean our table of our mains or starter plates. I had to constantly get their attention to get service, they were more interested in cleaning and getting ready to close up than serving their existing customers even though there was well over an hour until they closed. After constantly chasing I gave up on sweets and tried to get their attention to leave (our kids wanted to go to bed) but still they wouldn't come over. So we got up to leave, surprisingly then they shot over at which point I asked they cancel the sweets and just give the bill. Then they ran around for another 5 minutes not telling us what was going on and then said our sweets were ready when we were already stood up and trying to leave - I told them to take them away and bring the bill as I'd originally asked. No apology, my daughter didn't even get her sweet which should have been included for free in her childs meal. Will never go there again. Avoid - go there at your peril.

Possibly the worst restaurant in mk service was very poor food was terrible I had a calzone that looked like a cheese pastie from Greggs god knows what will happen with my colon tonight thanks

Very misleading offer. We came here for the £8.95 pizza offer but in absolutely tiny partially covered small print which we couldn’t see it states for one person only. On a table of 6 people this meant we only saved £4.50 in total, as only one pizza was eligible for the deal. The pizza was very basic and nothing great - for the price we will definitely not be visiting again. Misleading. Staff did not care.

Took our grandchildren here before the pantomime. Food was good service was excellent & the cocktail was very tasty. Used our tesco vouchers to pay

Was first customers into Pizza Express Xscape Milton Keynes with grandkids at midday for lunch. Starters and drinks served within 10 minutes. We then waited for a further 50 minutes for standard pizzas to arrive whilst later arriving diners were served ahead of us. Very poor service and the food was not up to the normal standard either. Why do Pizza Express restaurants vary so much. Must be poor management that lack adequate leadership and process.

I don’t normally write bad reviews about restaurants but the experience at Pizza express Xscape Milton Keynes was so bad I want to warn others going there. There is nothing express about it. I went with my son who has special needs explained to the waitress if it was possible to get the kids meal of pasta with be’chemsl sauce soon, as he was very hungry and tearful. It took them 45 mins to boil pasta and throw abit of cheese on top of it, 🤣🤣, An hour later the pizzas arrived and my salad was forgotten, was told they would take it off the bill, no replacement offered so I had to remain hungry. Customer services at the worst. Please avoid this place if you can not worth your time or money

Very unaccommating. We were a family of 8 and was refused a table in an empty restaurant??? When we asked for a table of 5 and then a table of 3 everything was fine! Very confused. I think the management really need to look at...

A very large group (over 20) of us came for a work get together, and Celine served us for the evening. She was very lovely and attentive to the table and gave a really great service. Despite how busy it was and the fact there...

We ate here on a Sunday evening before going to watch something at the cinema. The girls serving us were sweet & friendly and the new updated menu had some great bits on. The new tikka paneer pizza was delicious. The big downfall was how...

Couldn’t book online for Sunday lunchtime but called ahead and spoke to a charming lady who happily booked us in. Restaurant was surprisingly quiet when we got there and were happy to rush us some starters as some members were fading from lack of food....

I've always enjoyed a pizza express especially with their vegan menu. This visit was terrible for the following reasons. *I ordered the vegan calzone orto, My food was burnt on top, it was supposed to be served with a side salad & came with half...

Recently we visited for a work trip. Overall it was a little disappointing as there were a few items out of stock, we prebooked as we were quite a large party so was suprised we were not informed prior. However our waitress Selene (not sure...

Me and my mum came in for a spontaneous lunch and thoroughly enjoyed our pizzas, will definitely come in again. Our waitress Celine was funny, helpful and just amazing!

I visited Pizza Express at Xscape in MK with a friend and our children. The waitress was friendly and seated us promptly, she was really friendly and chatted to our children too (didn't get her name unfortunately). The food was good, nice and hot when...

Called in for an Early dinner, Placed order of x2 Garlic Prawns starters, only one turned up as the server got the order wrong. Sent it back and asked for both to be served together. 20 mins later two plates served but wheres the Garlic...

Thank you very much, Celine, for helping us to celebrate my son's birthday! We had a super tasty meal and it was great having you look after us - so attentive, quick and friendly. As my son put it 'I wish all restaurant staff were...

There was so much wrong with this visit. It was absolutely the worst. We arrived & no one greeted us for some time even though there were lots of staff & occupancy of well under 50%. The floor under the table was disgusting. Dirty napkins,...

Very slow service. Very bad customer service. Staff were very rude and unapproachable. No staff member made eye contact and none of them came over to help or ask if we were okay. My food came a long time after the rest of my family....

Visited on 16th April as part of a weekend in Milton Keynes and surrounding areas. Visited pizza express with family 6 adults 3 children including twin babies. Staff supplied water for the babies feeding were attentive when we needed more drinks. We were served by...

Such a lovely waitress who was really kind and kept on top of us despite it being busy. Really attentive, excellent customer service. Food was served quickly and was hot and really tasty, really lovely evening with friends all down to Celine, will defo come...

First time I've been to a pizza express. Me and my partner went to this one and at first we was like wow! And then it went down from there. It took a long time for a drink order even though there was 3 other...

Xscape is always our go to for a meal out and we were pleasantly surprised to see pizza express has had a little spruce up. We always visited for the good food and good service, but now its got the decor to match. Had a...

Been using them for years a standards remain good. Nice place to drop into after shopping. Service good and friendly

Our waitress Elisa was so kind and friendly , she made my little brothers day and he was so happy she served us. She provided amazing service for us - from drinks to clearing plates! I would rate this restaurant 10/10, great job Elisa!

Booked a table for 6.30pm, arrived and they couldn’t find our booking, we were told it wouldn’t be a problem and we’re found a table. It took them half an hour to come and take our order, followed by another half an hour wait and...

Most foods and drinks not available, shortage of staffs, wait for 1 hour for the foods which only 4 tables in restaurant. We been told pizza still in oven after 50 mins wait but pizza came is cold after 10 mins.

A group of 6 of us visited on a Friday night having pre-booked a table via their website. The restaurant is well located right inside the Xscape building with plenty of parking outside (chargeable). Unfortunately, the service was very poor. Whilst we were seated promptly,...

Very busy on a Saturday . However very particular with track and trace and applying covid 19 rules well . Polite staff . Pizzas were up to pizza express standard . Enjoyable

Shocking service received. We waited over 20 mins before a member of staff greeted us in the queue at the door as we were 1st in line for serving, only to be told they weren’t accepting any walk ins. Staff member was rude & unbothered-...

We have eaten at this pizza express several times and food is always served promptly and is of excellent quality. This was our first visit since lockdown restrictions eased and it was an emotional reunion between friends who hadn’t seen each other for many months....

Quick Family dinner during the week service is good drinks average as we order cocktail and Mocktail but they got the lime and and mint mixed up for the drinks which was abit confusing. The pizza was good and the risotto was average lacking seasoning...

Another great visit to pizza express. Stacey and her team always have a smile on their faces and provide the best service. Food is fab too. No.1 pizza express in Milton Keynes.

Stay away from this place. Ordered pasta/ chicken dish and the pasta was burnt. According to the manager that was fine. The manager did not have the courtesy to come to table and say sorry just because we were foreigners . Discrimination at all levels

My wife and I went here prior to going to the cinema. The restaurant is a few minutes walk from the cinema. The food was very good as expected from a pizza express. I would return to this restaurant if I was going to the...

We waited to be seated on a Sunday evening; the restaurant wasn't busy and was probably half full. There were at least 6 staff and yet we waited an age to be seated. We were on the point of leaving when we were eventually shown...

Great food as always. We went as a group of 6, 4 children. Very patient service. Slow to serve the bill but that’s my only fault.

Took the wife and kids on a busy Saturday lunchtime. Nice welcome. Nice table. Nice clean, new menus. Nice guy that waited on our table. Nice pizza. Nice service. Nice and easy to use a voucher. Nice clean loos. It was simply..... Nice. Really enjoyed...

Came for lunch the pizza was a very good for its price however the risotto which is my favourite dish, was extremely small and good for someone who eats a small amount but not what I expected I was expecting twice the size

We visited this Pizza Express last night - we had take the trouble to make a reservation, as its busy on a Saturday evening. We arrived and although there were several other tables empty, we were seated right next to the drinks and desserts service...

Two adults and two children were charged nearly £60 for mediocre food and service. Will never visit again.

Came for a date night. Drinks were ok that’s about it. Staff weren’t overly friendly (place was empty) The pizza was meant to be thin and crispy, instead it was thin and floppy. Very sweet but no savouryness. Major let down. Never again

When we arrived there were a lot of dirty tables that needed clearing but we were sat amongst other diners on the other side of the restaurant that had clean tables. They were clearly short staffed so I anticipated a long wait to order. Our...

Came here for a bite to eat with my family. Both our children’s pizzas were so burnt, we sent one of them back, the other we should have done also really. All of us bar one had pizza, which were Luke warm and had hardly...

Been here lots of times before and after the theatre. Always consistent in service and food quality. Tasty, never too busy and staff always friendly. Definitely recommend.

Waitress rushed us to take our order, I understand they weren't busy but that doesn't mean we wanted to be rushed. Didn't have a meal we wanted but weren't advised of that when we ordered. Waitress cleared away finished starter plates from our table whilst...

Went here with 3 generations of family, to be honest we were not expecting it to be one of the best Pizza Express restaurants because of it’s location near lots of other restaurants on a shopping estate. However, we were pleasantly surprised as our waitress...

Food was really good, as usual, and the service was even better. We had Max serving us, he was very attentive and made sure we always had drinks and our food was cleared promptly:) will definitely be back on our next visit to MK!

Amazing service and food Quite busy but was served quickly and the food was fresh hot and served with good timing Girls who looked after us was very efficient and friendly Great overall experience

How can you run a restaurant with only one member of waiting/serving staff? My partner and I arrived at 6pm to have our first meal out together we waited ten minutes to be seated. We had a nice chat while we waited but the atmosphere...

We had a meerkat meal offer and love Pizza Express. We arrived about 5.15pm, shown to a table very quickly, we were looked after mainly by Paul, who was so helpful, polite and very friendly. He helped my husband choose the right topping for his...

My daughter eats at Pizza Express a couple of times each week. No surprise she wanted to go there for her Birthday. Food and Service was great we all really enjoyed it! Then something wonderful happened they brought the bill over which read ‘this one...

We went to Pizza Express at the end of March and there was 8 of us altogether. The restaurant was almost full and we were told that we could come in but there would be a little wait (which we didn’t mind). Anyway the staff...

We stopped on the way to cinema, Great customer service very friendly, food was tasty and fast service.

Average food . Decent price. Abrupt serving staff . No atmosphere . sterile environment . Come here for your tea but not for a special occasion.

We had the the 2 courses for £11:95 which was a beautifull meal. The Staff were great. We really enjoyed ourselves, thank you

Popped in after cinema. Great to get 25% discount with out unlimited card too. My husband is gluten free and likes the pizza here as there is a selection of GF options for him.

Ordered 5 pizza all differed. Came out quick and hot. Waitress was good, just enough attention. As we had a voucher, this was a good cheap meal. I had the 600 calorie pizza with a salad in the middle. Nice and fresh leaves and tomato’s....

We stopped here to have a bite before going to the cinema. Twice we were greeted by staff who wandered around saying they would find a table and then went on to deal with take outs and existing customers. We asked for a corner window...

Unfortunately I didn’t get the guys name that served me but he was really attentive and friendly I ordered the pizza with the salad in the middle didn’t take long at all to be honest and it was really nice. Would I come back why...

Not a terrible place to eat, decent. With that said, I'm a New Yorker and we do pizza like no other, so I am a little biased. LOL! Great Cappuccino!

Been here many times - staff are always good natured and polite with a 'can-do' attitude and the food is always excellent, even when they are very busy!

So we booked a table for 4 at 6.15pm and stood in the queue outside until 6.25pm before we got seated. We didn't get asked if we wanted a drink for 20 minutes when we had our food order taken. The doughballs came out relatively...

As I have said its ok and you know what you are going to get and expect a standard that should be the same in M/K or Cairo My only concern is it is a little on the expensive side and we only eat there...

Good “hot” food and fast service, will definitely be going back , polite staff with a friendly atmosphere.

Food was excellent and service brilliant. Didn't keep us waiting and served promptly as watching a film. Waiter very attentive and took our gourmet card no problem. Monday night so not the busiest so bettered expectations.

Came in for lunch. Ordered a Romana Pollo pizza and a salad (Milanese Caesar Classic). The pizza was tasty, but was very thin and therefore seemed overpriced at 14.30 pounds. The salad was a disaster - the description for this Milanese Caesar Classic salad on...

Great place to eat. We were surprised to see most of the other restaurants in excape was shut by 7.30 so we went here. The front of house staff were lovely especially our waiter who was delightful. Food was delicious and service was quick. Would...

Okay service okay food wasn’t great. Was expecting much more from them but it was all okay in a way so

We went to book here online, quite short notice. The system told us it was fully booked. So we booked the one in the hub. We had to walk past here to get to the car, so my husband said he would just pop in,...

no issue with the food, cleanliness, staff or anything. however we both had pizza and it was served on cold plates so you can imagine a large pizza doesn't stay hot very long and frankly it's not pleasant. this is not the first pizza express...

We have visited a few different Pizza Express restaurants over the years but feel that this will be our last visit. Four of us visited and firstly had dough balls which were basically 8 tiny plain dough balls with a dish of garlic butter, we...

Booked a table for my partner & myself & upon arrival the restaurant wasn’t 30% full..... we thought ‘great’ we’ll at least get good service based upon the fact that the restaurant wasn’t busy.... Oh how wrong we were! We were kept waiting to be...

We asked if we could have 3 separate bills this was a problem which needed the managers approval, then we said that we had two different offers this also needed the managers approval which we never got,we had to have only one offer, then we...

Situated in the heart of the Xscape, Pizza Express is in the perfect place for a nice meal. the food is delicious with plenty of variety considering the majority is pizza. prices are decent for both food and drinks. plenty of room in the restaurant...

Staff were rude from the moment we entered. They gave off a very negative vibe as though we were interrupting their down time. Only 3 other tables had diners so it was very quiet. Staff just couldnt be bothered. Tall bloke, with a prominent nose...

A lovely place to eat. We were served by Stacey who proved to be customer service at it's best.Nothing too much trouble and her sparkling personality shone through taking time to listen to our 9 year old grandsons experience at iFLY. Lovely girl give her...

Four of us paid a visit after a cinema trip. Don't know how many times we've done the same thing but for the last few months it's got worse and worse. Pizza was overcooked and tasteless. We quite often get a £3 pizza from a...

Very helpful staff, meal was very good and service very good.looking to next visit.very good service from george and all the staff.

Meal after cinema at Xscape, we had to wait about 5 mins as the restaurant was extremely busy but this did not bother us. We had very attentive service and all the pizzas we had were excellent, we all really enjoyed our meal, especially as...

We went there after a swimming day , the restaurant was very clean the service was perfect and the most important thing the food was delicious, my kids love it and I am too.

Go to food after a lazy day and cinema session. The staff are cheery and attentive.Brimming with energy. On it. Pizza ...my favourite is the American Hot on a Romana base. Yes I am one heck of an alpha male.

We went with vouchers from tesco club card. We went in with no booking which was no issue. The welcome was warm and friendly. However the two of us were sat at a large round table for 4-6 which was odd as there were plenty of smaller tables available. The food was good and served quick we had no wait time between starter and main course. Overall a good experience (which is great as it was our first time at a pizza express) would recommend.

Good choice, good pizzas and good service. Did it wow me? No. Was it good food? Yes. And would I go again? Definitely. It is what it says on the tin.

We went to the cinema last night and popped into Pizza express beforehand ( we booked) It was busy and service and food were good, however for 3 people meals and a bottle of wine I think £66 is quite a lot for pizza and lasagne. We eat out regularly and happy to pay £100 for a meal for 2 but thats for fresh food and not fast food.To be fair the wine was £19.00 so the meal was £47.00 - no starters but desserts

Queueing at the entrance behind another couple to be seated - the was no staff member visible anywhere, nor anything to indicate we should wait at the door & not just seat ourselves. After 30 seconds waiting the first couple were then seen to, and we were quickly too - by the surliest looking, unattentive duty manager who barely acknowledged us. She dragged us to a table by the busiest serving point & till in the whole restaurant - yet the place was only 10% full. As it happened there was a spotlight from the ceiling shining right in my face, so opted to move....which she didn't like at all.If the server had followed the example of the duty manageress then in her customer service skilss & ethos then we would have been back on our feet & out the door pronto.....however she was the complete opposite. Relaxed, friendly, approachable without being over familiar. She saved this place.The food was just as expected - piping hot, filling and of a good standard. Pricing was fine, even without a voucher.