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3.3

Based on 255 opinions finded in 2 websites

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Nº 350 in 440 in Basingstoke and Deane

Nº 3 of 11 Pizza & Pasta in Basingstoke and Deane

CUSTOMERS TALK ABOUT DISHES WITH..pastasaladgarliccookedchickencheesepizzamustold

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My partner and I ordered several items: - Mac and cheese - Mozzarella sticks - Lemon and herb wings - Medium meatball Italiano pizza The portion sizes worked out perfectly for two people, but unfortunately, most dishes fell short. The mac and cheese was mediocre and forgettable. The mozzarella sticks were unusually sweet with a honey flavor, and lacked the classic stringy texture you'd expect - they were stiff, similar to halloumi fries but without the saltiness. The lemon and herb wings were particularly disappointing. They were dry and tasted like soap rather than lemon, likely due to cilantro (warning: if you're sensitive to cilantro's soapy taste, avoid these). The chicken's color was also concerning. The only redeeming dish was the pizza, which my partner enjoyed, though they mentioned it would've been better without the onions.

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Ratatouille . 2024-11-08

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I couldn’t use my Tesco voucher with Deliveroo, so I ordered directly from Pizza Express. The pizzas were ready on time and tasted delicious, but the slices weren’t cut well enough for easy distribution to the kids at the birthday party. However, the service was friendly and delivered with a warm smile. I’ve shared my feedback with Deliveroo. Thanks again!

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Lyn S . 2024-09-07

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-Despite the restaurant being almost empty, we were stood waiting to be seated for ages. When the manager finally came to us, she was unfriendly and unwelcoming. Marched us to our table and threw the menus on the table and walked off. -As a result of the above, we weren’t told about any dishes not being available. Therefore, when we came to order, half of the dishes we wanted were either “not available” or “had run out”. -The restaurant was cold and dirty. I had to keep my coat on the entire time we were there. The windowsill next to our table was filthy and so were our water glasses. -The food was terrible. Our starters came out cold so we had to send them back. Our mains were fine but our dough balls were missing. -The waitress we had was very friendly and apologetic about the cold food and for the missing doughballs. She offered to take the starters off our bill, but when we paid we realised one starter had been left on. By this point we just wanted to get out so we paid it as it was and got out as fast as possible. Never ever coming here again!

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Mrs TJE . 2024-03-30

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Service good but food was really poor; wasn’t warm & the halloumi fries were awful. First they were forgotten about and when it was mentioned, we saw the chef put them in the oven for 30 seconds. They were mushy and cold. If you have a kitchen that shows your chefs they need to have a better attitude!

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CAR12 . 2024-01-28

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Food and Service here always Lovely but a special mention about tonights visit is needed. Massive well done to Franky and her Team who provided great hospitality tonight under challenging circumstances. Thank you so much for the Great Food and friendly service.

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Bernie B . 2024-01-13

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Pizza Express, where the 'express' must refer to a slow-moving train! Waited so long for my pizza, I almost celebrated another birthday!

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jamie s . 2023-12-19

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We went on a Wednesday evening, it was busy but we had no difficulty to get a table. The place is being refurbished and also there are roadworks at the roundabout so it’s tricky to get there. Parking is way too small, you can park by the stadium which in the evening is not safe as there is no lightnings…! Also with the roadworks there is no safe path to use to access the restaurant. Starters are about £8, pizzas are around £15. A coke about £3.50. The food was beautiful, tasty and served hot. The restaurant was not really decorated for Christmas, just a Xmas tree. Shame. The staff is always friendly and ready to help. A special ‘grazie’ to the Italian waiter who is a pleasure and always goes a step further to make our time there a great experience!

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Santtu10 . 2023-11-23

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Great food,Lovley People food was great and so were the drinks loved it great with family and friends.

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Companion09271861500 . 2023-10-15

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Starters weren't great. Main course was OK. My main concern was how dirty the place looked. Tables looked like they had the same cloth wiping them forever. Loads of smeared grime left on them. The men's toilets were a disgrace. There was one urinal full of urine with no 'Out of Order' sign put on it. The smell wasn't great either. There was what looked like urine down the wall by the hand dryer. Basically, this toilet hadn't been cleaned for a very long time. Value for money seemed rubbish but our waitress was very polite.

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Sam W . 2023-07-10

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We love this restaurant. The staff are so friendly and the food is always just right - tasty and served quickly. We've never found another Pizza Express that lives up to the standard of this one! Our only issue is that at busy times it can feel quite loud in there but the standard of food is worth the noise levels!

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CC927 . 2022-12-29

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After attend the Panto, 14 of us went to Pizza Express ( pre booked and food pre ordered). So, they were expecting us. Zero atmosphere- nothing at all to make us feel festive. The food was nice. The staff pleasant enough. But they added in a HUGE compulsory tip to our bill! I don’t think I would go there again during the Christmas season - it was more like Pizza Bleak House!

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lyndae690 . 2022-12-11

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All of the staff were friendly, our waiter was very good, attentive, polite & nothing was to much trouble The food was fresh & delicious

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johH3373UQ . 2022-07-30

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Went for a meal with my son, food was pretty good, the service was good so overall a good experience with good food would recommend.

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F0ODJUNK1E . 2022-07-01

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As title states, the place from the outside needs a good clean and paint job but the food and staff are excellent. As a decorator, I notice these things but it stands out how scruffy this place looks but the food (pizza Diavlo and pizza of bbq burnt ends) was amazing. Young server was excellent and was really attentive. Only stayed here the 1 night as we Would had found somewhere else but glad we didn’t.

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146neile . 2022-06-15

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Excellent service, fantastic staff, quality meal. Hot food and relaxed atmosphere. The stair handrail could do with painting as it was very disgusting-looking, and I think their roof is having some issues as there was plastic covering it... Perhaps in need of a little work building - wise, but otherwise it was a great dinner out.

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cablecar6 . 2022-06-15

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I’ve ordered delivery and pizza that arrived was stone cold not warm but cold. I’m not sure who let down who here but I don’t care . Pizza was so cold I had problem curing it!! Deliveroo offered me £4 refund in tokens to use with next order , I don’t think so. I will let PE to figure out who but that’s not great guys. Not angry just disappointed.

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topcatd . 2022-03-18

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Wouldn't go here again! Definitely not the best pizza express in the chain. A whole section of the back of the restaurant was so dark I could barely read my menu. Apparently the light bulbs were out...so not sure why you were placing people there. It was freezing cold with a massive draft coming from the windows. Food was just ok, bland pizza with no real taste to it and grand chicken caeser salad was not grand at all..one tiny tiny pot of sauce on the side and dry cold chicken (it would be nice to have hot or warm chicken at least!) The toilets were absolutely disgusting. Only two cubicles and they looked like a festival loo with mess everywhere. Made you think why did I eat out.

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RachelRDG4 . 2021-12-04

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We visited the restaurant after a morning at Milestones museum. It was extremely quiet when we arrived and the staff couldn't have been more welcoming. The service and the food was brilliant. We all said it was the pizzas we had tasted in a long time. The owner (I think), who was Italian, couldn't have done more for us. Thank you.

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Tourist792145 . 2021-11-12

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We couldn't find anywhere to park in the small and awkward carpark,so had to park in their overflow carpark which was very dark and not somewhere i would normally want to leave my car. Then there was no signs to show the entrance, and there was a very strong smell of weed outside the building,not very attractive. Food was good and it arrived quickly, which was the only positive thing about our visit. Although one of the staff started clearing up some of our plates before all of us had finished eating. The staff had discussions/arguments about their shifts,staff's attitudes and other issues that should not be talked about in front of customer. We love Pizza Express and has never had any issues before, but we will never come back to this restaurant.

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923vibeked . 2021-10-31

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I tried to order on the app, that didn’t work, so I called… I got through to an answering service, option 1 to make a booking, option 2 to leave a message… I wanted to do neither so I tried the website… I managed to place an order for 2 x large pizzas and 1x garlic bread with cheese… I ordered at 7.10 and the earliest collection was 7.45pm, I was driving back from just outside Winchester and arrived at 7.35, the host said they had just gone in the oven so wouldn’t be more than 5 minutes… perfect. 5 minutes later, the host brought out one box with a pizza and one box with a garlic bread but my second pizza was missing. No drama from their side, let me speak to the chef (pizza maker) and off find out how long it will take to make, 5 minutes was the answer and it was no problem. So I waited, 5 minutes later I got the missing pizza, which by the way was my error, it hadn’t added to basket so I’d paid for 1 x pizza, 1 x garlic bread with cheese, not the two I thought I had ordered… The host clearly saw and heard my stress about trying to get through on the app, on the phone and the missing pizza, and sorted my right out quickly, efficiently and all with a friendly ‘can do attitude’.. even when I admitted it was my error in the 2nd pizza not adding to cart. The American Hot with the sweet and hot peppers was first class, highly recommended To who ever the lady hostess was, thank you, much appreciated.

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TheRealMattDamon . 2021-09-06

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I hadn’t been here for years and have been twice in the past month for lunch. Wow! What an improvement! The service is excellent and food as good as any pizza express. Made to feel exceptional welcome! Definitely be back again

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pineapplesam . 2021-08-24

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My daughter and I and 2 young grandchildren visited yesterday for lunch, the restaurant was not busy only 1 other table. The food was lovely Unfortunately the service was terrible. The guy who finally appeared to take order for the kids desserts then wandered off...

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dferguson3 . 2021-08-11

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Family of 5 with lots of food ordered. Service was fairly quick, food tasted so fresh and delicious. Our waitress was lovely and very attentive. We had a lovely meal here

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RHR78 . 2021-08-10

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The worst pizza ever ate . Pizza ? No it was creps with some ingredients on top . The weitress forgot to bring the cutlery . I will not coming back !

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Dream62312249572 . 2021-07-19

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Firstly we are long standing customers of Pizza Express. The service is usually good & the food is nice. After our experience this evening will not be rushing back. Table booked for 7.30, after waiting over 20 mins to order I had to find a...

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Outdoorx4 . 2021-07-01

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Delicious gluten free pizza! thanks chef! A lot of Pizza places have stopped doing gluten free so thank you pizza express for keeping it!

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U3560VPflorences . 2021-01-11

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Best pizza in town. I would come here after work, with friends all the time. I would highly recommend this place for real Italian pizza

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FoodiegirlMoore95 . 2020-10-26

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Went to Pizza Express this evening, felt like we were an inconvenience and our waitress seemed like everything was too much trouble. Food good but won't be going back which is a shame as we've been several times before and never had a problem.

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Liz B . 2020-09-20

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Fast service, excellent food, friendly staff! Kids had a great time and so did we. Tables were well spaced because of covid19 and they explained how everything was sanitised etc. Felt comfortable and reassured.

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cablecar6 . 2020-09-13

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Worst take away pizza, I've ever had. Very little topping, though I asked for additional tuna and extra cheese. Staff lovely though. My wife had a different pizza but hers was just as sparse apparently.

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BettyAndPickle . 2020-03-22

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We worked late and needed food for the team. Pizza was on the agenda and this place was mentioned. We bought LOADS of pizza and sides. The team loved the food and it helped sustain us through the night. Staff were friendly and the price...

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garyfieldhouse . 2020-01-12

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Visited here last night, 1st time ever in a pizza express and will be my last. Large bottle of peroni over £7.00 Wafer thin pepperoni and chilli pizza £15.50 I don’t mind paying for a decent quality meal but this was overpriced poor pizza.

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Andrew W . 2019-11-22

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Forst time visiting this branch. Absolutely loved it. Staff were very friendly and helpful, the chef was also pleasant and acknowledged you. The waiter was knowledgable and nothing was to much to ask. Very happy and shall return

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Janine190990 . 2019-11-21

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Very friendly welcome and excellent service by a really nice waiter. Good service likes this really makes for a great experience. The staff should be congratulated. We really like the fact that Pizza Express caters for all dietary requirements too. Highly Recommended.

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582kezial . 2019-11-08

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Just left and had to write a review, standard food which is excellent however the timeing for food and service was absolutely amazing. Eating on my own whilst working away and Sal my waiter for the evening was very interactive and made me feel comfortable....

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minibassy . 2019-10-31

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Informed waitress we were in a hurry food took nearly 1 hour to arrive. Run out of wine on menu, on leaving blocked in by inconsiderate parking

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Kevinroom131 . 2019-10-20

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I’d just like to point out that our waitress Amy was amazing and so lovely I could not fault her one bit.

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Mirikal616 . 2019-09-14

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Came at 8 pm on a Saturday night and I think there were only 3 other tables in the whole restaurant which is shocking. Though the food was good came out in good time and cooked amazingly. Service was nothing. Nothing special hough

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add2407 . 2019-08-29

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I feel a bit ashamed that I haven’t reviewed more frequently as I visit Monthly on average . Pizza Express, as a chain , is usually consistently ok but the ambiance, ease of parking and service at the “White house “ is always very good . As a frequent visitor the staff just bring any condiments and additional Parmesan without me even asking now! Always a smile, always a welcome and I’ve never had a mediocre meal in years. Some of the pizza chefs are outstanding . The acoustics can be a challenge at peak times but it’s never put me off . I love their family vision and care for youngsters . Always a treat for me.

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JanC377 . 2019-08-28

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Out for a meal with my wife yesterday.Fairly early 6.30pm and it was nicely quiet with easy parking by the building.What I like about this restaurant is the characterful white building with the black beams of course tying in nicely with the Pizza Express black and white brand.The service was superb and the food - as ever - beautifully cooked. My wife enjoyed some prosecco and gin fizz cocktails.We went for leggera versions which frankly - with salad in the middle - are more than enough if having a starter and a dolcetti.10/10 - well done all the staff.

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F2729GLrobc . 2019-08-25

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Throughout service, the lady serving us seemed to not be particularly interested and was quite short with us.

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TopTraveller18 . 2019-08-22

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Went here for a family birthday Meal. The venue was fairly quiet for a Sunday night. However the service was slow when it came to taking the order.

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Andrew D . 2019-08-15

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Rude staff, they banned me for complaining about the price of a drink. do not recommend. ok i got quite angry and swore but banning me for a whole year is over the top. Fair enough a couple of months but a year is just ridiculous.

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Alistair R . 2019-08-05

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Been here several times and find the staff very friendly and so good/ patient with kids. We were a group of 6 and all enjoyed our meals. Excellent service. Cannelloni was so tasty and creamy. Florentina pizza also excellent. The kids enjoyed their penne pasta and dough balls. The only disappointment was the halloumi bites which were so tiny you could not taste them. Think they’d be better on a salad. Would not order the bites again- waste of money. Everything else fantastic

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Nicoletta001 . 2019-08-05

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Out with a friend last night to celebrate her birthday.

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F2729GLrobc . 2019-06-05

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Food was as expected. Service was good.

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lestamunda . 2019-05-31

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Spot on as normal, staff very good, great service times and the kids love it. Never a bad word to say at this place !!

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Jamie S . 2019-05-29

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Booked a table for my mother’s birthday and could not fault the food. We all had pizza which was all made with beautiful doughy heaven bases and great cheese. The service was quick considering how busy they were and the staff friendly. I think we will come a bit earlier (we booked for 8:30pm) just so that the place was not too full but other than that 10/10.

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Mick89546 . 2019-05-25

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Eat here regularly, sonehow they are better than the other Pizza Express restaurants in the area, food is better prepared. Staff are very entertaining and friendly, especially Adriana and Sal.

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JefftheRoss . 2019-05-16

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All of us enjoyed our pizza and we all had basically had a free starter each with our voucher code. And I had gluten free dough balls which were awesome, the nicest bread I’ve had.service was very attentive and chilled. Like seeing the pizza being made in the middle of the restaurant.

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Jamielills22 . 2019-05-08

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Visited after a trip to the cinema. Not that hungry so my wife and I had a pizza each. I had a Romana Barbacoa which is a thin pizza topped with spicey beef. Looked huge when served, but as the base is thin, I managed to finish it. Quite spicey but in a good way.

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Mark P . 2019-05-07

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Visited with a group of friends. Our server was really friendly and professional, and made great food recommendations - the crab arancini were amazing! All our food was fresh and delicious. Would thoroughly recommend, and will visit again soon!

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Jen7654321 . 2019-05-01

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You know what you are getting with Pizza Express; decent enough food and disgusting greed in pricing. We had good service and a nice enough meal. The bill, however, is shameful. 25% overpriced. Better to find a local Italian every day if the week

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Royster98 . 2019-04-19

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Service was excellent, food was amazing, so happy we went here after an aborted visit to pizza hut. Prices were actually reasonable and we ended up having three courses!

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Daniel S . 2019-04-17

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Hadn't been here for a while. It is nice and local and we had a free bottle of prosecco birthday voucher, which was a good encouragement to go.

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. 2019-04-13

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After looking for somewhere to eat a late lunch on our journey we found The Whitehouse. Staff friendly, good efficient service and food was lovely.

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. 2019-03-16

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Unfortunately our waiters girlfriend turned up and so he spent more time kissing her and talking to her and the other members of staff than serving us and making sure we were ok. We waited way too long for our plates to be taken away, we weren’t asked if we wanted any more drinks, it was impossible to get his attention. The other members of staff weren’t interested in us either, I had to call one of them over to get a drink but she looked miserable and didn’t seem keen to help. No complaints about the food, it was lovely however unfortunately due to the bad service it is highly unlikely I will be spending my money there again in the future.

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. 2019-03-15

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Popped in on a Wednesday evening with my wife and daughter and was seated straight away. We had nice and friendly service and our drinks were bought over to our table promptly.

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. 2019-02-15

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It's several years since we have been to this Pizza Express and we were very pleased with the food and the service. It was chucking it down with rain and blowing a gale outside, typical for my birhday! The restaurant was quiet, but it was only just after 12:00. Very friendly service. I had the Arrabbiata Prawns followed by Pizza Romano Diavolo, both were quick spicy and very tasty, the pizza was really thin and crispy (just the way I like it). My wife enjoyed her mozorella and tomato starter and her pasta main. Prompt friendly service from Roberta. We will go again.

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. 2019-02-12

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I’ve been to this Pizza Express fairly regularly in the last couple of years as walking distance and has been good/fine. This last visit was regrettably below par.

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. 2019-02-08

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First impressions on entering this restaurant were not the best. Not very good car park with pot holes, run down toilets and not very warm dining area. However, we had a really nice waiter, lovely drinks and were shown the vegan menu which was amazing! Such a nice surprise for a vegan to have such a good choice. We shared a vegan starter and had a pizza each. One vegan, one meat and we both really really enjoyed them. They were slightly too salty but delicious and we will come back again.

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. 2019-01-18

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Amazing food and amazing staff. If very busy can be a squeeze but the building is lovely so Makes up for it. Always our first choice with wanting a Pizza!

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. 2019-01-12

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This restaurant used to be great but the last experience wasn’t a great one. Taken to a table that felt like it was added on to 4 other group. Wedges in and not nice. Asked a Male member of staff if they had another table and he shouted over the restaurant to the manager that we wanted to move. That’s not a professional thing to do and it made us feel very uncomfortable. Minutes before this the same waiter took food to a table behind us and carried two pizzas over my head. That’s not professional. We moved to another table although we were told they were fully booked. Why lie? Young waiter obviously new. Wasn’t getting any support from other members of the team and obviously needed help. Prosecco flat and horrid. Didn’t want to complain at the time as we would hate to have it shouted over the restaurant again! Table broken, floor dirty, cutlery dirt, toilet rank, tap broken. A real shame as it used to be a go to place for us but wouldn’t bother wasting my time or money again. Another Basingstoke food establishments gone to pot.

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stwoody11 . 2018-12-17

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As a last minute option to pop in here after a trip to Bournemouth a group of us came in and they served us really quickly it wasn't too busy the food was nice and piping hot

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EricaL264 . 2018-11-27

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We were in the area and chose to eat here as close to our hotel. Good service especially from the Italian gentleman and good food as usual.

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EmmaY_12 . 2018-10-13

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I visit here with my family for a catch up meal as the restaurant has the best ambience, free parking and a great menu. The staff are always polite, friendly and helpful.

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christinadyer . 2018-09-27

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Most weeks I am here enjoying a glass of Nero 🍷 while I wait for my vegan pizza. Tonight I’ve come in to find a whole vegan menu spoilt for choice happy days.

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240lyndai . 2018-09-20

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pizza is cold before you can eat it all garlic bread tiny and expensive slow service only offered drinks once desserts are okay for the money

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Becky K . 2018-07-31

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Was lucky to get a table as we didn't book. Ordered the sharer Dough balls (could give more garlic butter considering its sharing). When requesting no straws with our drinks we were given a puzzled look by the waitress but no straws were given which is great.

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add2407 . 2018-07-25

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We feel we should warn people about the poor rotation of the bottles of beers in the fridges. My Husband's Peroni was served warm and he asked for a cold beer. Later we noticed that the fridge right behind our table was reloaded with new bottles straight into the front of the fridge and the cold ones remained at the back. Sadly one of your customers has been bar staff from another organisation, and noticed this poor stock control. The bill was delivered with the warm beer bill still on the bill. Took ages to get the refund.

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horwood_20 . 2018-07-24

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I've paid £20 for 2 single espresso e 1 pollo Milanese to take away and when I've asked for a cutlery the said that they don't have any... so I had to eat with my hands on the street! Simply shame!

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Marialucia R . 2018-07-21

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Check out the deals online for great savings. Food was great and service excellent. Would have given 5* but the toilets good have been better, clean but a little tatty.

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Alison B . 2018-06-22

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Pizzas very thin for classic base and lacking in cheese topping. Restaurant seating is a bit crammed in and uncomfortable. Staff friendly and service efficient and quick. Toilets fairly clean.

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7LJC22 . 2018-06-03

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Everything was up to the usual Pizza Express standards but we were travelling a long distance and finding a car park here was wonderful. The ambience is also good and ( mid afternoon) it was a haven of peace and tranquility, unusually!

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Hilary F . 2018-05-09

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Quick service and lovely food booked online a table and arrived early than our booking as we couldn't get anything sooner but turned up on the off chance and the restaurant was empty even though there was no earlier table bookings

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EricaL264 . 2018-04-14

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This place has gone up and down in quality over the years, but for the most part it’s a fairly charming place to eat in Basingstoke. Food is decent, prepared quickly and filling. Nice environment to dine in, the only thing that lets it down is the parking, always full and the overflow car park is a bit of a walk away.

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Snowspeeder . 2018-04-02

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I found the online booking system worked well and that wait staff were very friendly and quick to come to the table when needed. As always the pizza meals here are very tasty and relatively cheap. This area will be good for birthdays, business and nights out!

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Peter M . 2018-02-28

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Yesterday a group of 10 friends and I held a hen party at Pizza Express. I was welcome half an hour early to decorate the table which was great, the staff offered to help too. When everyone arrived we were given 2 bottles of prosecco and dough balls and plates of cold meats, cheese, olives, bread and dips then once we had finished eating we had a pizza making class. It was really good fun! Everyone really enjoyed themselves and after making our pizzas we sat down together to eat them. We had all of the upstairs to ourselves, staff were very attentive and it was only £21.95 per person which was very reasonable. It was a hen party with a difference and I would definitely recommend having a pizza making party here for any special occasion or team building session.

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Leighmcraig . 2018-02-04

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I visited here with my little girl! They were so accommodating of my little one I will return! They got her highchair and made her a little pizza of her own! P.S sign up to the email! 2 pizzas for £10 on Wednesday! I’m supposed to be on a diet but I cant resist a bargain!!! My little girl made such a mess with the ice cream too! Nice little treat!

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Dani N . 2018-01-30

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We visited here on a busy Saturday night, not only was the food lovely but the service was exceptional! Our waiter Jim was so attentive and couldn’t do more for us. Very impressed!

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Jade P . 2018-01-15

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We used to dine here back in the 90's but, for some unknown reason, we have dined elsewhere of late. Our loss it must be said because this Pizza Express has definitely upped its game. The service is probably some of the best and friendliest we have ever experienced and we have just returned form the Far East where service is paramount.

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Graham P . 2017-12-07

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Called in for a quick meal on way home, we used a Wednesday offer code for a discount and although this was slightly confusing it eventually all worked out well. The staff were excellent and the pizzas were brilliant on the romana base, one of us had a pasta dish which was fine but maybe not as good as the pizzas.

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Geoff49uk . 2017-11-15

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Just had a great family meal. Good service and always good pizzas. Very busy for a Monday evening always a...

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MrCreosoteman . 2017-11-14

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We had visited this place few times in last couple of months. We had a lovely time. Great lunch. Nice...

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Martin H . 2017-10-22

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We came in last Saturday 7th around 8:00pm. The restaurant was fairly busy but we were seated quickly! We were...

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DanMurph112 . 2017-10-12

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come to Basingstoke after moving away for 20 years. remember coming here with friends back in the 1990s with friends...

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Pauldee74 . 2017-10-08

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We have visited this particular Pizza Express several times and we always enjoy our visits here the service is always friendly and you never feel rushed in and out. Food is fresh and you can watch them make the pizza in front of you. I have even brought friends from Italy here and even they have been impressed with the food ! The Manager Francesco is wonderful, always seems to remember returning guests, a sign of good service if you ask me. There are many pizza places out there, but if you are not normally a pizza restaurant fan, I'd say give this one a try !

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Alison123London . 2017-10-01

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Rather than go into Basingstoke for a Pizza we decided to visit this outlet. As usual the pizzas were good, the staff cheerful, efficient and friendly and we had a great evening. As with a number of Pizza Express restaurants this was in a 'non standard' building, it has character, plenty of room and yet quite cosy. Will definitely visit again.

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Anthony A . 2017-09-20

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Went here bank holiday Monday. They were initially busy but quickly tailed off. Food was what you'd expect. Service was good and it is a nice setting

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Steve C . 2017-09-17

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There is a typical Pizza Express restaurant, located slightly to the west of Basingstoke centre. It's a nice place but very limited parking at the restaurant. There is an overflow car park at Basingstoke Football Ground, about 200 metres away. We booked Pizza Express for a family dinner party, having been advised to book in advance. Pizza Express is open from 11.30am and remains open until 10.30pm on most days. There is a waitress service. This pizzaria offers lots of starters and salads, 20 different pizzas and 5 pasta dishes, a children’s menu and gluten free options. You can also watch the pizzas being prepared. There is a wide choice of wines and spirits and cider, but limited choice of beer. We had a convivial dinner party and felt that the food was better than that of the Pizza Express at Festival Place.

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mikeclapham92 . 2017-09-07

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We come to this branch so often and have always received good service previously. Disappointed that it wasn't the same warm, welcoming service on our last visit. From the lady who sat us down (think it may be the manager) to the usually friendly waitress, they were all a bit grumpy. Not sure what the reason was, but we probably won't be back soon. :(Food was ok though.

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Yolanda V . 2017-09-06

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I just wanted to give you feedback about a wonderful experience that I had at Pizza Express, The White House, BasingstokeI was organising an International Sales Event based at our Head Office in Basingstoke and wanted somewhere to take my guests for an informal dining experience From the first telephone interaction I had with Diana I knew that she would make the event a success and I was not disappointed, it was amazing. The food (buffet style) was excellent and Diana listened to what I wanted and did not try to oversell food to me but suggested some very nice additions to what I had chosen from the menu and she went above and beyond in the execution of the event.I cannot thank Diana, Adriana and their team enough for making the event a great success, I would certainly recommend this venue for future events

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kmartin19772017 . 2017-08-24

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Not the best pizza I have had and not the best service. Food very bland garlic bread seemed to lack garlic.

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PHE22 . 2017-08-10

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Popped in on a whim tonight, and promptly popped out again.Went in and asked about takeaway and if any current deals were valid. The Waitress who initially spoke to us walked off and never came back(after we enquired about the takeaway options). Felt like a couple of spare parts left standing in the reception area! After 5 minutes we left and went to Dominos...Rude and made to feel unwelcome, wont be back in a hurry!Pizza Express, you need to up your game!

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Tempestman . 2017-07-19

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Family meal out, spur of the moment thing, no booking, .... quite early evening, so plenty of seats. I always seem to have the dough ball starters, which i like, 5 different pizza's, no complaints, my only minor grump would be the pricing of the desserts,very nice, but way overpriced as with the drinks but you tend to expect that.Been coming here for years, i actually think it has got better over time especially since the pizza size has increased.Service was spot on, all nice and smiley. It is a chain restaurant,so to a certain extent you can pretty much guess what to expect,and for that reason it is "our go to" Pizza place.

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SUNNYBUM777 . 2017-07-06

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Visited restaurant for lunch a few hours ago. It was very quiet but staff were extremely friendly and helpful. No problem getting table and food and drinks were quickly ordered. Our 2 year old son has a dairy allergy and this is by far, the best Italian chain restaurant to cater for those with dietary requirements. Even had vegan cheese that he could have. They supply kids with an activity pack and a hat and our son was enthralled by watching the chef make our food. Our food was very tasty and have no complaints about menu or quality. We will definitely make this our first choice Italian restaurant from now on.

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Sarah M . 2017-07-04

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Great atmosphere, service and food for my daughters birthday. Staff were extra attentive. Food was quick, hot and changes to set menus were no problem at all. Utilised a voucher code so we also had 25% off the bill which was great.A much better option, in my opinion, than the restaurant in the town. More of a personal and interested touch. Thank you

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Lucy C . 2017-06-12

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Quiet when I arrived (only 2 other people) yet given a table squashed next to another table. Went to ask for first drink as noone came to ask. Food was ok...although risotto portion was small for a main and friend had olives in their salad when they asked to not have any; tiramisu wasn't great - looked like a corner piece with little mascapone and lemon posset was runny & smaller than normal. Had to go to till to pay as noone available to get card machine. Both servers were friendly and attentive when available.

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Exceed14 . 2017-05-17

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Went to Pizza Express. Restaurant was pretty full but the food and service by Roberta, was great. Made all the better by the free bottle of prosecco. It is a much better place following the refit. Would visit again.

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AndrewDeacon . 2017-04-29

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We were in a hurry last night. A great hurry. Needed to feed a family in 25 minutes flat. Debated whether to order a take away or eat in. Explained our dilemma to the manageress and nothing was too much trouble. Chefs rose to the challenge. Placed our order at 6.56pm and it was whizzed into the oven and fresh and delicious on our table by 7.06pm. Brilliant! The usual Pizza Express fare but the very best of it. Thank you!

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Loubiloubilou . 2017-04-23

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