Pizza Express in Cherwell

Food tasted great but was relatively cold by arrival.

The team were very understaffed due to the extreme weather so for reasons out of their control service was slow. However, the team couldn't do enough to make the experience as good as possible for us. A high well done to the team managing so well under very difficult circumstances.

the blanket dough balls were really tasty with the mustard dip. pizza was also hot and tasty but wasn't sliced, my only complaint. got a good deal and ordered the expensive chocolate cake.

food was hot and quickly served , staff friendly on arrival

Avoid this place at all costs! We visited here for the first time to celebrate a family members 70th birthday. On route to the restaurant we got a phone call requesting they pushed our booking back. On arrival we did not even get greeted, the manager Jack attempted to refuse seating us and accused us of visiting previously and not paying for our meal. We have never visited this place before and was plain-sight discrimination. After informing Jack we have never been before he refused to believe us and insisted we had previously been and not paid for our meal. His arrogance and ignorance was absolutely appalling and I cannot believe the discrimination and humiliation we faced today. To add to this, Jack had an extremely strong smell of alcohol coming off of him which is unprofessional in itself. I have taken this further, but to anybody looking to visit, do not!

The restaurant is located in central town and has decent size common parking area. It’s spacious and can accommodate 30 to 40 people at a time. Was busy on a weekday at late hours. Food is served hot and the quality and taste matches the PE standards in UK. The franchise have added a family bundle option. To go option for a family if 4.

Great night on Saturday, staff were amazing !

won't be ordering from here again, constantly forgetting dips for the doughballs once you can so oh it was a mistake but 4 times takes the cake

Ordered classic pizza american. Was a basic pizza and although freshly made tasted just like a tesco fresh pizza which you can buy for £2. Just my honest opinion.

Pizza express has changed a lot in the few years since I've visited. The pizza's are smaller, the halloumi bites are cheap and nasty and it just seems less of an experience. Sorry, it'll be a Domino's take out from here in future.

Hugely disappointed. Although the pizzas arrived within the time slot given, the pizzas were overcooked and stone cold. The basic Margherita was virtually inedible as was cooked to a crisp and lacked any moisture whatsoever.

Great food, great delivery driver & great experience

We booked a children’s pizza party for our son’s 6th birthday and it was a great hit! Jack & the Team kept the children well engaged with a range of fun games, the staff attended to all our needs and made everyone feel very welcome and relaxed. Thank you all for making our sons day a special one. Keep up the good work!

This particular visit was a treat for my birthday with a friend. As soon as we walked in we were welcomed by a lovely atmosphere and a friendly team member who seated us promptly. Our waitress was extremely patient with us as we kept having to ask for a moment longer to choose due to us chatting so much. Nothing was too much trouble and she always had a smile and was happy to answer our questions regarding the rewards I had to use. The food came swiftly and, as always, it was delicious. It's one of our favourite restaurants to eat at - it's cosy, the quality and variety of food is great and the staff are always so upbeat and friendly. Thank you!

Lovely meal out with friends, service and roof great as always

Had a great time. We were served by Nemo who was very friendly and the food was great. Highly recommended

Had a really lovley meal. Dan made sure we had everything we needed and gave great advice on what to eat.

We had a Pizza Express birthday party and it was brilliant. Our 6 year old and her friends had a great time making their pizzas. Thank you!

Excellent Service from staff especially Denemo (may well have spelt that wrong) Food delicious.

This is our favourite place to eat pizza always comes out perfect and staff are polite and helpful

Great food, great service and atmosphere. Always a good choice

lovely staff, perfect for a birthday dinner out :)

The food is always perfect my favourite restaurant

Great meal and first class service.

Had a fantastic meal at Bicester Pizza Express. Love the ultra thin pizzas and packed with toppings. Food was hot and service and staff wonderful. Although too full after the pizza for dessert, they definitely looked tempting. Maybe next time.

Easy to order, great tasting pizza, piping hot, friendly delivery guy who delivered my order 7mins into the 30min time slot. This is the second time I have used Just Eat for Pizza Express and haven’t been disappointed.

We had such a great time at PizzaExpress Bicester! From the moment we arrived, we felt really looked after. The young server who looked after us was super attentive, warm, and made us feel really welcome. He checked in on us just the right amount to make sure we had everything we needed, but never too much, which was really appreciated. The food was absolutely delicious, as always. We also tried their “Get 2 pizzas, get 1 for £1” deal, which was fantastic value for money! The meal wasn’t too expensive, and everything came out fresh and perfectly cooked. We couldn't have asked for a better experience and will definitely be back soon! Highly recommend this location for a lovely meal out.

Really lovely pizza. Starters very small but was enough with everything else. Will order again

Right in the middle of the market square. The staff were excellent and very friendly. The food was as you would expect from Pizza Express, very nice and arrived hot. Definitely worth a visit if you need a.pkave to eat and you enjoy Pizza

Completely wrong pizza delivered absolutely furious

Food was fresh and quick. Staff friendly. Just so noisy so don't go if looking for a quiet meal.

We visited Bicester market square pizza express as a party of 25 and jack and the rest of the staff couldn’t have been more accommodating. All the food came out at the same time and the staff were so friendly and welcoming! We’ll definitely be back and appreciate the amazing service so much, thank you 🤩

I have eaten in this place many times. I work as a nanny. From the moment you come in the children are presented with crayons and colouring books. People help with high chairs they go above and beyond and so accommodating. The food is also amazing always hot and delicious. And if you have children they make extra effort to bring the food out quickly. I came in today with my nephew who has autism he finds it very challenging to eat in new places. The restaurant manager was amazing being patient,kind and caring helping us to help him make a choice with his food,to her we are very grateful because not all places are like this. You guys are so well educated and have amazing customer care skills. It meant everyone was happy and able to enjoy their meal. Also such good offers in the hollidays with kids eating free with a main adult paying. Thanks once again. We will be back for more yummy food xx

Pizza with grandchildren and food very good. Service especially the manager also good

Missing item and no chance of receiving it only attempt at refund.

visited with my girlfriend, and we had absolutely fantastic meal out, the pizza was great, the service was amazing, it was great to see all the staff smiling, even with it being so busy! was a great experience for my first time visiting a pizza express! ive been missing out! cant wait to come back!

We went out as a family of 4 for my birthday. Service was OK. Unfortunately the food has gone downhill. I had 8 very small dough balls - about half the size they used to be. The margarita pizza had barely any cheese on it, base was soft and it was lukewarm. The dough sticks were smothered in pepper and rainbow slaw awash with dressing. Not enough to complain about but I won't be going back any time soon. Shame as we have had many good meals here.

Great food as always and all of the staff were amazing

Lasagna was more like a soup. No need to chew. Calzone was burnt to a crisp. Luckily carbon was no extra charge. The rainbow slaw we didn’t order or receive was an extra charge. To rectify and receive our £5.25 refund, we had to pay £50 (yes for two people) twice. All in all, don’t bother. Wish we’d got a kebab.

They know what they're doing with pizza.

Great food and service, but wasn’t overly happy with the tiny circle table myself and my girlfriend were sat at. Was a bit cramped once the food turned up! I ordered two Sides with my pizza and it just about fitted on my side of the table. Couldn’t fault the food though.

Whenever I come in to Pizza Express in Bicester, the staff are always friendly on arrival. On this particular occasion, they saw I had my young daughter with me and provided a high chair without me asking. The food is always great and the service is second to none.

We were visiting from Australia and popped in to Pizza EXpress Bicester late Sunday night at the end of a busy day! What a fabulous experience. The team were really friendly and the food was delicious. If you’re in the area make sure you spare a night for some great pizza and other delights 👍. Thanks guys

Fantastic food & lovely friendly staff. We ordered takeaway pizza through JustEat but had a problem with the delivery. Having contacted the restaurant directly they were so helpful and we were able to collect and enjoy our fantastic pizzas. Thank you! 10 out of 10. Highly recommended.

Very slow service and incorrect order

Great food from the restaurant, they even included free desert to make up for the slow delivery. Poor show from Just Eat being so late. They should not take the order if drivers aren’t available.

My family went to a meal this evening 4 adults a 7 year old that is a really fussy eater and my granddaughter who is only 1 . The staff were absolutely amazing Jorja was our waitress very polite at all times Sophie the manager was amazing at entertaining the little people . All the staff were so lovely . The food was fantastic and my 7 year old even ate , and was able to thank the chefs . We will be back soon

Lovely service, delicious food and we had a great time!

As good as it looks pizza was lucking any taste, costumer service high standard, atmosphere lovely.

We booked a birthday party for 12 rambunctious 9 year olds on a Saturday morning. It was fabulous, the kids absolutely loved it - a massive shout out to Dom and Jack for their, kindness, patience and professionalism, the children had such a great time and the feedback from their parents has been amazing. I would highly recommend a kids birthday party at Pizza Express, first they played games and coloured pictures, the highlight was that they made their own pizza, while the pizzas were in the oven they had dough balls, followed by their pizzas then ice cream - everything was included in the price.

Literally just eaten here with my wife and son and must say it was exceptional. I had low ish expectations as the last visits to food places anywhere has been poor however this was exceptional. We were greeted by a man in a black shirt whose demeanour was friendly but professional and instantly made us feel at ease. We were then waited on by a young guy who was exceptional not just with service but the extra care to interact with my boy and make sure he was happy was above and beyond. The pizzas were all exceptional and above expectation. Never been before but will return regularly now

me and my cousin got here after shopping, we weren’t greeted at the door, instead the waitress stood around talking to her colleagues, so we sat ourselves, then got in trouble for sitting ourselves, then it took about 10 minutes for the chubby lady to even acknowledge we were ready, it then took over half an hour for our pasta to come out and during that half an hour the waitress didn’t once come see if we were ok or come and check on us instead she walked around joking with the other guests, i think it was blatant racism as we are both darker skinned. i am appalled at the service i received on 5th of march at 7pm

Excellent attentive service from fantastic guy.

Ordered twice. Pizza barely warm both times and the second time, the pizza had so much pepper (black pepper not the topping) sprinkled on it that we couldn’t eat it

We have just had my daughter’s birthday party here. Dominic was fantastic- nothing was too much trouble and he was fantastic with the children, kept them engaged and they all had a great time. I cannot recommend highly enough.

When we had children, we used to go a lot to Pizza Express but less so recently - so it was good to go again after we had been to the cinema. It was as good as ever. Good service, reliable and tasty pizzas and a warm, friendly atmosphere.

Great atmosphere, excellent food and superb service from Jack. Thanks very much

OK but not great service, pizza average although Gluten free options available

Great service and doggy boxes to bring away the leftovers!

Want full refund for my food. Had to contact restaurant multiple times. Manager has proof of one failed collection 40 minutes after food cooked. Had to be remade. Poor service from you.

Amazing waitress called Nemo. Really fantastic service. Unfortunately our pizzas were cold but that is a first.

ordered at 6pm didn't arrive until 7.15pm arrival time changed twice.

this is not just at this branch its the chain itself,,still the same lackluster pizza and flat mushy lasagna, pizza at pizzaexpress is awful its exactly how the pizza in the frozen isle in the supermarket tastes, like cardboard .. there are so many good wood fired pizza places i dont see why pizzaexpress exists , the lasagne is a bowl of snot no meat filling no crispy top, and a few millimeters deep and all very over priced,also the toilet here was disgusting very dirty, dirtier than a public toilet,

Disgusting. Cheese on the pizza looked pink. Random piece of veg that shouldn’t have been on there

We’ve been four times to Bicester Pizza Express now. I wouldn’t normally go to a chain restaurant, but we discovered this one in November 23 when I came with some girlfriends from work for a birthday celebration and now love coming back as a family. The food is always great, fresh, hot and really tasty. It’s good value for money especially with your rewards on the App and the staff are wonderful and so helpful. We always have such a good experience here. Thank you!

We had an absolutely lovely meal on Saturday 16th December, the staff were so welcoming and friendly, food was fantastic and the waitress and chef even accommodated us when we asked for two dishes that used to be on the menu! Thank you all for a lovely meal 😀

My pizza was freezing cold and I can’t even cut it it’s that hard

The pizza was cold but also missing the black olives and with hardly any ham, bland as a result. Haloumi bites were nice

The pizzas were both cold and polenta fries soggy and undercooked unfortunately

Food was freezing cold, there was barely any cheese on the pizzas and literally had a scrape of garlic butter in a tub for all the dough balls :(

Everything was as ordered, but the drinks with the kids meals were not included.

Got up and left after 15 minutes. After begrudgingly being shown to a table that was the last interaction we had with the staff, they didn't even show any interest or ask us why we were leaving!

Our vegan pizzas were amazing as was our waitress Olivia! Only gripe was that the lady who seated us, took quite a while to acknowledge us. She wasn't friendly, however, that was just a small part of our experience and we'll definitely be back!

I recently ordered a take-away but unfortunately did not receive what I had paid for. Despite multiple attempts to contact the restaurant by phone, I couldn't reach them. Moreover, when I raised a complaint about the issue, I didn't receive any response. It's essential to exercise caution when ordering take-away deliveries to avoid potential financial losses.

We brought a small group for an 8th birthday party, and the team – especially Nemo – could not have been more helpful. Thank you so much!

Didn’t bring my drink and food was late and cold on arrival

Pizza was cold when it turned up and hadn’t been cut into slices properly. I ordered 1hour and 20 minutes before for a set time but it still arrived 15 mins later. Awful

Place was open but 'temporarily closed' not serving due to handover or something pathetic... should of updated google before we all made the effort to venture out. Two places in one day, both not serving. Poor from pizza express.

Great service and good management

We had dinner there with friends and it was delightful. Excellent service and management was really hands on.

Me and my family arrived at 7:55pm food got served at 8:55pm due to chef putting ham on my kids vegetarian pizza, and another staff telling me it got burnt so a new one got made. In the process, my pizza was kept warm and it had become crunchy. Poor service for a franchise that should know better. decisione sbagliata! Friday 29th September.

Food was delicious- they need to figure out how to separate the garlic butter from the hot food as it was just a hot oil mess and pizza was not cut properly but minor criticisms since food was delicious

Thank you to the Pizza Express Bicester team who made my son Joel's birthday party so special! Dom was a fantastic host for the fun, games and of course pizza! Everybody had a amazing time and I highly recommend Pizza Express for your little ones parties!

Starters came burnt and pizzas weren’t cut we had to ask another server for a slicer. I was given the wrong pizza and made to feel like it was my fault for this mistake even though Ik I didn’t order a different pizza. Food was alright but you can tell the place is short staffed.

Niamh served us at Bicester with excellent attentive service and a great sense of humour. Food was delicious and the atmosphere was comfortable and welcoming. All staff were great- we were a family of 2 kid, 2 adults and would definitely recommend it.

Food was hot, fresh and delivered on time

I've eaten at Pizza Express many times but this has to be the best meal I've had, cooked to perfection! Service was brilliant too.

Fabulous service from Dom! A lovely meal with 5 star service. Dom was very friendly and welcoming. He was very efficient and checked we were happy with our meals. There wasn’t any mango for the dessert so he suggested a strawberry creation that was delicious!! 5 stars for creativity 🙌🏻 please pass onto him our feedback, he is a credit to your restaurant and an example of great customer service. The meal was delicious and hot, totally recommend this lovely restaurant !

Kids pizza party! What a fantastic time, we had our little girl’s 4th party today and it was so good.The organisation was super easy and swift,then the actual party was brilliant (even with such a young crowd.) Dom was a hit host and really joined in with the children. Everyone loved it-would definitely recommend!

We were served by Sophie, she was brilliant, it was a busy evening in the restaurant but she was attentive and the food was delicious. I ordered an off menu pizza, they made it beautifully. The head chef is really excellent in this pizza express. Would highly recommend

the food was very nice and tasty but our waiter, Sophie, really made it for us as she was amazing and talkative and made our meal!

Great food, service was very efficient. Sophie looked after us very well, nothing was too much trouble.

Sophie was a great host and made us feel welcome. Restaurant wasn't busy and nothing was too much trouble. Its always nice to be served by someone who happily takes the time to chat and make you feel comfortable; a skill which is unfortunately dwindling in some places lately. Food was very nice, restaurant was clean; a great time was had by us both. Thank you

Wow. Just like in the restaurant.

Nice place, but a little different from other Pizza Expresses. More of a family-friendly atmosphere.

Clean tables but my chair still had the person before dinner on it but food was good and service was good.

My only complaint is that the cheesecake did not have any of the salted caramel sauce, but everything else was amazing, and it all arrived within 40 minutes.

Portion of dough balls missing

Bicester venue never fails to satisfy. Fantastic food, lots of choice and recommendations. The staff are always accommodating with any requests. My husband loves super spicy so they are happy to bring chilli flakes and chilly oil. Sophie is always very helpful and friendly. We regularly visit because we know it will always be a happy visit.

Aimee was lovely and helpful, the food was great , service was prompt and efficient, thank you all for yet another enjoyable experience 😀