Pitcher & Piano - Reading in Reading

We arrived early for our lunch with family members and were hoping to get a hot drink. Apologies were given as the coffee machine was broken and we were offered other drinks.  We were shown to our table by a lovely Celtic sounding lady, who offered us an additional chair for our bags. The rest of our family joined us, and we ordered. Again, our lovely lady took our menu choices and confirmed them.  We did wait a long time for our starters; however, they were tasty. Our main courses were served very soon, perhaps too soon, afterwards. Two members of our party had the Pan-Fried Sea Bass and both commented that the fish was very nice but on the whole the potatoes (four large potatoes not crushed potatoes) and mangetout (there were no green beans or peas) were very dry and would have benefitted with the white wine butter sauce which again seemed missing. The other dishes were not all presented with the complements as listed on the menu. After eating another lady approached our table and asked if everything was satisfactory. One of our party politely mentioned the shortcomings of our meals and was greeted by the reply "SHAME" and walked off! We certainly didn't feel like ordering any desserts. When we asked for the bill, we were just told a total, for which no breakdown was given, and expected to pay. A couple of members of our party asked for a breakdown, of the charges, which was eventually produced. This breakdown was carefully checked and when paid no receipt of payment was produced. We all left feeling rather disappointed as we had had high expectations.

Drink orders wrong. Food over an hour with pathetic excuse of "beyond my control". Knew of 30min wait but after that management and staff next to useless

Gone absolutely down the toilet since it changed hands and became the Signal Box. Toilets always flooded, barmaids not knowing how to pour a pint of Guinness, lack of beer choices (many were off tap), a random Photo Booth, staff always on their phones and there is no decor (or random bits and bobs with no thought). A complete disappointment. At least pitcher and piano made some sort of effort.

Overall the experience was good but for me personally, I felt let down by the "Tartar Sauce" It wasn't a sauce, it was a small bowl of cut up onion, capers and perhaps garlic with a little mayonaise it took th edge of my fish & chips, which would have otherwise been really good.

Met up with some friends one Saturday afternoon a few weeks back. Didn't try any food, but they have a great selection of beer & the decor/atmosphere is good. Recommended 👍🏻

Staff were lovely and the atmosphere is great

Good vibes, fast service friendly staff

Niamh is amazing, great night! Very professional and really good vibes. Would recommend

Great experience! Niamh was very friendly all evening - thanks!

Great Service! You have to check it out if you are visiting Reading !

Definitely stop by if you’re in the area amazing and quick service. Always a go to when I’m in town.

Apparently, this place has recently refurbished to try to shake off a bad reputation. That's failed. No atmosphere - no one in there and a member of the bar staff who seems to think telling customers at the bar that she can't serve them because she's making cocktails is the way forward. Awful place and it won't be open for long at this rate!

Female staff member 19/09/24 (evening time about 20:47)out the back talking on her mobile phone while customers were waiting at the bar. Had to ask her male colleague if she was free to serve

Popped in tonight for a few drinks and was throughly impressed with the venue. The female bartender was quick and punctual even with the amount of customers (some being very nasty) and orders and had a smile the entire time while doing so. Will definitely be back in the near future lovely bar and staff! Would recommend to anyone! Thank you for the splendid experience.

Niamh, amazing bar tender. Brilliant place.

Visited pitcher and piano for a work lunch & sip and paint event. It was a table of 15, they declined a pre order booking. The food took 2.5 hours to come, the orders came wrong, the size of the peas with the fish and chips was ridiculously small and the chicken kebab was so bad it had to get sent back. That afternoon the venue was understaffed, with one person doing drinks and running food but they knew a table of 15 was attending. They did, to resolve the issues take the kebab off the bill, reduced the bill by 50% and provided a round of drinks on the house. Don't go here for the food!

I have been into The Signal Box twice before this evening,Always had a very positive experience with the staff and the restaurant. Me and hubby decided we would call in for a drink and I am very glad we did. Me and my husband are very big on supporting places that aren’t big chains and we are very glad to say this will be our new favourite place without fail. The women that served us this evening the nicest person I have interacted with I asked her name but forgot she was either Scottish or Irish if that helps. Please pass on how amazing her service was and for anyone wanting to try out please come in even for the service. There was also 2 other staff members this evening also so so friendly and very helpful. I hope the owner passes this on to the staff members and a big thank you for helping us find our new favourite place😉

Lovely place! great atmosphere and great service :) would definitely be back and recommend to anyone!

Good atmosphere, good drinks and super friendly service

Upsold shots and I completely agrees

staff are very polite and there was quick service despite there being a lot of us

Great place for drinks after work next to the station

Staff are polite and quick service

Pub was pretty empty and we thought it was a win to pop in before going to Reading Festival. It took ages to be served. 1 girl on tills who was really slow. Then food and drink orders had to be placed separately. Food was not coming out quickly, tables were not being cleared.... Food finally arrived after over 50 minutes - one reason given was one group of lads had all been ordering breakfasts, another reason given (to another couple) was that lots of staff were on holiday??? (So on Reading's busiest weekend of the year no contingency was put in place to ensure enough staff? Questionable!) Needless to say we missed the first act we had wanted to see at the festival despite coming in for food early enough to get there in time. #fuming

May was a fantastic bartender who looked after us

Brilliant service amazing bar staff specifically May who was amazing

Wonderful customer service, good at making shots and good deals

The best bar staff, May was so so welcoming

Great atmosphere. Food was delicious! highly recommend the service was brilliant. Will be back again soon! Thank you The Signal Box

Not bad except no coffee! food very average Not a lot of atmosphere and quite expensive.Has recently changed its name but not sure why?

Fantastic place! We came here a while back and witnessed a brilliant management of a terrible table of awful people making horrific demands. The staff here navigated it perfectly, despite the unnecessarily nasty review that followed. Anyway- today we popped in and were given fabulously gorgeous service by beautiful Ella (who deserves a pay rise- they all do!) who was very kind to us and wanted to celebrate our upcoming honeymoon in style! Thank you P&P xx

Absolutely fantastic!! Brilliant service, so customer focused and helpful. Thank you so much Ella, professional, caring and just brilliant made our evening! Keep doing what your doing and all the very best! 🥳🥳🥳

Great service. Great food . Ella you have been absolutely brilliant! Thank you for the great Friday! Coming back soon!

We came in last week and I just popped in for some lunch the other day and had to write a review, the owner was so lovely and professional. The staff are well trained and can see well looked after. Highly recommend the food, was fresh and temperature just right, enjoyed a few cocktails on our work outing and heard about a rebrand we are excited !

This place is perfect for a hot day sat with a drink enjoying air con. really really pleased with the quality of service provided by adita and niamh.friendly staff will be coming back soon

What an experience we had. Beautifully organised bottomless brunch. From drinks to food. Everything was perfect and it really made our day. Food was delicious as well as the non stop drinks. Staff were lovely and service centre was great too.

Great atmosphere and selection of drinks!

I Was over in reading visiting my daughter and was recommended pitcher and piano for bottomless brunch. Well what can I say other than amazing. We were greeted by the most loveliest server who was both professional and so friendly. We were so impressed we went back the following day had the fantastic cocktails. Keep the good work up pitcher and piano as we will definitely be back when we return to reading.

Over priced. Waited ages for a drink.

Good food good people great vibes Lovely experience

We have our quarterly team meetings here the staff are very accommodating The food is nice polite staff and right price for 10 of us I paid 110 food and drinks.

Shaaks awesome to see front of house representing the diverse Reading community. Makes people feel welcome. I highly recommend.

Venues got new management, great cocktails for us girlies - thanks Shaks felt very welcome and sure you’ll bring it back to where it was when it was the place to be a few years back. Is bottomless brunch coming back - yay!

Warm welcome after a tedious train journey, service with a smile, food good, very attentive and didn’t have to signal for service. Top marks I’ll definitely be back

We hired out Pitcher and Piano for a work event. The service was excellent The manager and staff we very attentive and very polite. The food was excellent. Highly recommended We will defenently book in the future

Beautiful place for a coffee or something to eat, very friendly staff, would highly recommend to anyone looking for a nice place to go

Great atmosphere and friendly staff ! Definalty worth a visit if you are in Reading

Turned up after booking a table for Father’s Day and the doors were locked. So not happy tbh

Went on Friday night, lovely cocktails, great service and a live singer. Would recommend

The best pub in Reading! Lovely atmosphere and people 👌 ❤

Thank you for making our Bank Holiday weekend one to remember. Great service lovely venue and only meant to stay for one drink ! Thanks to Drew’s service and hospitality it was more than one ….😂

We saw this place as we're walking from the station. It looked nice and we checked the lunch time deals. Food was good and tasty. Service was good and attentive.

Great to see Drew back - such a charming fella, shame the make over hasn't happened yet !! We were all looking forward to the relaunch party !! but the ladies of the group were loving the little touch of flowers on the tables, the new menu looks great already know what I will be ordering off the 'Large Plates' !! We all had already eaten before coming in but will definitely be back soon to try the new menu.

Staff friendly but place tired and needs a revamp. Sadly not best quality food for the price. Nice to hear the piano but needs to be softly played in the day so you can hear each other speak!

Food was okay, however considering how empty the place was during lunch time taking an hour and a half to get food to our table, along with one of our party just getting the wrong order. Would not recommend this place for food. I could maybe recommend a few very expensive drives whilst you wait for a train. But I would steer clear for buying food

Came with two friends for bottomless brunch. The staff were friendly and attentive

Came here for food with some work mates. The food was stunning couldn’t fault it at all and served hot. Service was just as good

The atmosphere was lovely. visited from California and stopped by for a few drinks we were greeted by lovely staff. Sacha and shaaks ? We were sold on the food as staff highly recommended some great options! We even stayed for a fun evening of quiz night! Thank you for an awesome experience here !

really lovely time, shaacks was really great!

I was served my Monika, she was super friendly with lovely smile, she was very efficient and polite, I would love to be served by her in a future. Food was delicious and atmosphere very friendly.

Like seriously? I don’t think the stars do this review justice. The staff? Awesome! Atmosphere. Awesome. Special mention to Shaakilla as well! So very friendly and professional at the same time. Rare mix that! 👌🏾

The environment here is very good for friends to relax. Shaaks was so lovely btw, I will come next time

Run down with TERRIBLE staff attitude. Clearly from training or lack of.

Great evening out with a group of 8 friends. Was a rather busy dinner hour but Christina handled it very well, keeping up with communication on how long our wait for food would be. Food was delicious and very reasonably priced (we had a mixture of all the ‘small bites’) can recommend ☺️

It was dirty. The floors were dusty, the glasses had marks all over them. All but one of the staff we came across were poor. The man who brought our food out kept leaving the restaurant to vape and speak loudly down the phone, right by the front door, in eye (and ear) shot of us. We requested some Ketchup with our meals and he came back just before we'd finished claiming "he hadn't forgotten", whilst proudly setting down 2 pots of mayonnaise, not Ketchup 🙃. Price point and quality of the food was fine, but overall a real shame. Quite scummy to be honest.

Myself & husband enjoyed an evening with great food & drinks but what really makes it special is the lovely people who work there. Christina is an absolute joy, very professional with a lovely warm nature. There was also a really great barman whose name I didn't get but he said he hadn't been working there long. We'll definitely be back soon. Oh and the Karaoke was an added bonus. Thank you.

Cameron was a very tentative and helpful waiter for our bottomless brunch! We had a great time!

Friendly staff, great music Drinks are a little more pricey than some other bars but overall it's a great pub to go to.

Will and shaaks provided unbelievable and exceptional service! The coffees and pint of Amstel were a treat. I recommend the whole of reading sends it love to picture and piano for hospitality

Amazing old fashion and Long Island ice tea prepared for by the lovely guy with the hairband Cam

I and my friend had been served by lovely girl - Shaaks. We just walked in from the street as fancy some lunch. Had a great lunch deal and delicious food. Shaaks and her friend behind the bar also suggested some drinks. They asked as our preferences and customised drinks for us. The food was great but Shaaks’s and the bartender’s service made the time extra special. Thank you x

Shaaks made us feel warm and welcomed and was greeted with a big beautiful smile on arrival . we had great cocktails and the food was lovely. Highly recommend :)

Dropped in on my return to the train station treating myself to a warming vodka martini. I was greeted and served by friendly bar staff Sam and Shaaks. Cheers!

Great bar with fantastic staff who are always happy to help, and will bring a little laughter to take the stress out of your day. A credit to the Pitcher & Piano chain.

Came in randomly on a day off, was greeted warmly by Sacha and Christina. They looked after me from my arrival until I left hours later. Would definitely recommend going and asking for Sacha and Christina to look after you

Excellent bottomless brunch, thankyou to Taylor who ensured we were all having a great time during our visit. Highly recommend x

We had a fantastic bottomless brunch here, would highly recommend. We never had to ask for drinks, Taylor just knew and came over and served us with a smile, also great as adapted our brunch meals accordingly to our preferences. Really couldn't have asked for more. Xxx

Had a lovely bottomless brunch was served by Will. Had a veggie breakfast which was cooked to perfection and Will kept us topped up with Prosecco. Will be coming back very soon!

Will and Monica were brilliant. Really made our day. Always a pleasure to have bottomless brunch here. We’ll be back for sure ❤️

Really enjoyable afternoon and evening at this establishment. Visiting for one night as have work function in area so collectively around 8 of us went in and kept buying rounds as wasn't bad priced either. We had to pop out for dinner, however upon returning was informed they closing at 9.30. Shame really as we were buying rounds at £30 a go and collectively had another 5 or so to go.. Well ended back in hotel and overall this has a worthy 4/5 in my opinion as it is a really nice, inviting establishment in the area.

Had a great evening service was excellent got to mention Will, Christina, and Monika excellent service very polite!

Was served by Monika, Will, and Christina. They were lovely and will definitely come back again soon. Amazing experience!

Recommend very good Will, Christina and Monicka so helpful ť

We had an excellent lunch enjoyed by my two colleagues and I. Although it was busy we were Served by the lovely Taylor. I can Highly recommend the Dirty Burger. Tastes a lot better than it sounds. Taylor couldn’t do enough for us. First time here but we all enjoyed the friendly banter and will definitely be back on our next Reading Meeting

I dropped in for a quick lunch after a long train journey. The pleasant bartender recommended the steak sandwich, which proved an excellent choice. Perfectly cooked, tender slivers of steak laid on lovely, fresh, crusty baguette. The accompanying fries, though, were mere matchsticks. But nicely washed down with a pint of Brooklyn Pilsner. The venue was reasonably elegant: the faux-brick surfaces shiny and clean. Wooden floor; seats available at all heights. The mushroom-coloured columns, however, have got grubby and need repainting.

Don't really leave reviews but i have made an exception on this occasion, my previous visit to this one the tables were sticky, light bulbs missing and i got the feeling that staff found it a chore to serve me but most importantly the Beer tasted like sheep dip!! so I told myself i would never go back there again, But .............. I recently heard on the grapevine that it had changed hands so i thought I would give it another chance. On Wednesday 24 Jan I popped in after work and WOW what a pleasant surprise, Tables were Clean and all light bulbs were working ha ha its the little things that matter to me. I went to the Bar to order a pint of Beer (Neck Oil) while a man with a beard was taking a tray of drinks to a table (and shock horror) he actually acknowledged me and said good evening i will be with you in a sec, On his return we had a little chat and while he was pouring my pint ( i was thinking please be nice) WOW it tasted amazing 5 star++++++ I will defo be a regular visiter all my customer service boxes were ticked. Well done to the man with the beard, i will get your name on my next visit.

Good food, lovely staff and a great atmosphere. A very friendly pub will definitely come back.

We arrived for our reservation at 1pm but it felt like it wasn’t open for business as no-one was about. Found a member of staff who seemed a bit non-plussed and just said to sit anywhere. We waited 15 mins or so but no-one came to take a drinks order so we went to the bar and ordered there. We then had to get back up to ask for a menu. After 30mins we still hadn’t seen a waiter so went back to the bar to order the food. After another hour we wanted another drink but still no-one came to the table so we went back to the bar again. Wanted to sit by the window but every window had a dirty dust bin right outside it. The lunch was a reunion for old friends. Such a let down.

It was my first visit to the Pitcher and Piano and I was so impressed with the ambience. I was made comfortable with the hospitality shown by Mr Manu, he was very nice and kind!

Alex service always amazing, happy to found him working here , aswell as Tiffany, she brings very good vibes .

I loved the place and the people that work there. Perfect place to enjoy whatever you go for. I recommend it.

I reviewed this pub a 5/5 because the workers here were lovely and very acceptive of everything. The menu fitted my likings and overall i would come here again. Will recommend to others.

Raspberry mojitos by Alex are to die for

The buda bowl and the cocktails were amazing! Plus we got a profesional and friendly service by Alex. He made out night spectacular.

Great service. The place is full and Alex was really kind to give us a table. Food was amazing too! Definitely recommend!

The place was amazing thunxx to alex we got a nice table and lovely service 🎊🎊

The team are great friendly and attentive will and Taylor were amazing super helpful would highly recommend will be back again

Not quite what I expected, it is looking a little dated. That being said we enjoyed our visit. Friendly quick service.

Great service from.Sacha. really looked after us. Great service and really welcoming. Mux up re tables reserved but Sacha sorted this out and provided a suitable alternative. Spent some time telling us about what are the offers and what would be good to eat.

The staff were absolutely phenomenal here. We had a bottomless brunch for 6 of us to celebrate my friends 40th. The staff were incredibly welcoming, great prompt service and made the best Bellini's! The brunch itself was lovely, I thoroughly enjoyed the full english breakfast that I ordered and my friends all enjoyed their brunch burgers they ordered. I would highly recommend the raspberry bellini's. I didn't catch the name of the gentleman who looked after us but he was phenomenal and wouldn't hesitate to recommend him and the P & P. Sadly we didn't have any cash to tip on the day so leaving this review instead as a thank you and I look forward to visiting again soon.