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4.1

Based on 4.422 opinions finded in 3 websites

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Nº 289 in 673 in Reading

Nº 24 of 64 British in Reading

CUSTOMERS TALK ABOUT DISHES WITH..steakchickencoffeeoldsaladeggsfishcookedpotatoeggavocadopaychocolatebaconpie

comment_iconOpinions

Nice place, friendly and helpful staff. Delicious pancakes and hot drinks.

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Bilal Al-Obaidi . 2024-11-25

MORE AT Google

Bill’s Reading is a fantastic spot with a warm, inviting atmosphere and delicious food. The menu has a great variety, catering to all tastes, and the dishes are always fresh and full of flavor. The staff are friendly, attentive, and make you feel right at home. Whether you’re there for breakfast, lunch, or dinner, it’s a wonderful experience. Highly recommend for a great meal out!

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Stoyne T . 2024-11-23

MORE AT Google

Nice atmosphere and friendly staff.

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Ilsa Williamson . 2024-11-23

MORE AT Google

Bills is one of my favourite restaurants but this particular visit was not great. The waitress was really miserable and got 2 drinks orders wrong and it was really noisy, so could not have a conversation with my friends. Lastly the toilets were disgusting and smelly

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Michelle Strange . 2024-11-17

MORE AT Google

Great venue in the middle of town. Very noisy (but it was half term) and we went because the kids ate free. Good value for money. Best to book.

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Deborah May . 2024-11-11

MORE AT Google

The place is really pretty, and the food was with us fast. Unfortunately the service was a bit messy and none of our food arrived at the same time, also our server came around a bit too often taking plates away etc. Unfortunately both our coffees weren’t very good, and my partner found a hair in his breakfast bowl… Also there are extra charges at the end, which includes VAT and a service charge…

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LyMovie Lizzy . 2024-11-04

MORE AT Google

Let the whole company down. Service so slow - bordered on totally unacceptable. Food cold. Are you staff trained? From Today’s experience - not sure.

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L J . 2024-11-03

MORE AT Google

Not recommended for food. Ordered a rump steak, it was cold, my friend ordered a fish pie and his side-chips were "fridge" cold.. Nice space and decoration, but definitely not recommended for lunch/dinner/breakfast as quality is very bad.

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Sim D . 2024-11-01

MORE AT Google

My daughter and I had the pancakes. Mine the fruit option my daughter had bacon and syrup. They where amazing. Also had one and half year old granddaughter with us who enjoyed the children's pasta dish.

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Pauline Novell . 2024-10-26

MORE AT Google

The restaurant stinks, especially on the staircase near the loos.

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Paul Ireland . 2024-10-21

MORE AT Google

This Bills is in a really attractive building with great interior decor. It is dog friendly which is a big plus point for me! Good food, friendly and helpful staff giving excellent service.

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Shaw Edwards . 2024-10-18

MORE AT Google

Dreadful experience.. ok it was a large group but we had preordered our food which arrived 2 hours after being seated. My food was cold and the on duty manager was beyond rude when I wanted to leave and pay separately to the rest of the group. I couldn’t get out of there quick enough

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Coastal45942780966 . 2024-10-14

MORE AT TripAdvisor

It was absolutely brilliant night catching up with my old Army buddies 50 years after we joined up.

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Paul Foden . 2024-10-13

MORE AT Google

We were looked after exceptionally well by the Reading team last night who went above and beyond to accommodate us and my grandma, who isn't too mobile. Food was delicious as always! Highly recommend

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H . 2024-10-12

MORE AT Google

Love this restaurant. The staff are friendly and the food is great. Prices are also reasonable

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kevin hilton . 2024-10-09

MORE AT Google

The gluten free bottomless pancakes were amazing! They also didn’t add extra costs for making it gluten free

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Emily Hamilton . 2024-10-07

MORE AT Google

Fantastic pancake deal between 3pm and 5pm every day ! Gluten free options were brilliant too

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Ewan Campbell . 2024-09-30

MORE AT Google

Stopped by and got a table outside. Much more interesting decor than your average bills. Friendly staff.

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Kate Beeching . 2024-09-29

MORE AT Google

Breakfast arrived cold and some items did not match description on menu. Good service and decor but was disappointing food.

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Laroux . 2024-09-29

MORE AT Google

Good food. Best banoffee sundae!!! The bourbon bbq burger has a little pipette to add your own bourbon...which is great if you don't actually want to add it and just want to bbq burger. Only complaint...is the coffee was not hot, but that could just be my personal preference for liking hot coffee. We've been for brunch before too...and will go back again.

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Tammy Hopkins . 2024-09-23

MORE AT Google

Sunday brunch. Booking of 6. 6 drinks ordered, 5 meals ordered. A pretty simple booking. 1 of the drinks was wrong. 3 of the meals were wrong. The bill was wrong. Not very good service despite a relatively small booking! Food wise- chicken and pancakes were really not great. The pancakes are fine but the chicken was very poor quality and tasted worse than a cheap supermarket frozen breaded cutlet. I'd be shocked to learn this isn't what was used! Wouldn't recommended coming here, plenty of better places in Reading

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Rik Powell . 2024-09-23

MORE AT Google

Another great breakfast from a regular customer. Fab service from the team, a special mention to Charlene.

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Rebecca Brennan . 2024-09-23

MORE AT Google

The food is exceptional in terms of composition and portions. The house has charm.

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Carsten Juraschek . 2024-09-22

MORE AT Google

Food was decent and came quite quickly. However, pancakes were overcooked and dry with very little syrup and had to be sent back. In addition, I dislike anywhere where 12.5% service charge is automatically added to the bill. The customer should have the choice to choose their level of tip

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Chantal JB . 2024-09-17

MORE AT Google

Great breakfast at Bills. It could have been slightly warmer but still excellent food, great service, great value.

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Ian Adamson . 2024-09-12

MORE AT Google

Decided to go straight from work with a friend for lunch at Bills today for 2:30. Had booked online and we were offered tables in and out. We decided to sit outside and the lovely lady arranged the table and umbrellas to protect us in case there was rain. Delicious meal with excellent menu. We had lots of staff at various times as we didn’t leave until 7:00pm! (Talking you see.) At no point were we made to feel like we had over stayed our welcome. We were not harassed or asked to go and all the staff were exceptional. I love the relaxed atmosphere at Bills and would recommend to everyone.

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Sally Kairouz . 2024-09-07

MORE AT Google

Food was what I expected but felt cheated that they added a service charge without warning which couldn’t be taken off the bill

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Charlie Beeson . 2024-09-06

MORE AT Google

Went to Bills for breakfast. 2 adults and 1 child. We had BILL'S BIG BRUNCH, EGGS AVOCADO FLORENTINE and a children’s pancake stack. We had booked that was fine. 1st problem as a dirty glass on the table. Told the waiter and a clean one was given. The waitress started to talk to us then turned her head and body to do something behind her whilst still talking. We could not hear/understand her, so she had to repeat her conversation. No apology for turning away. We were warned that the plates were hot. They were not, just about warm, and after about 2-3 minutes all the plates were cold. The coffee was luke warm and had to be drunk straight away. Bills big brunch, the bacon was insipid. The eggs were just about cooked but certainly not warm. The toast was probably sour dough bread and was like biting into a very hard biscuit. The only hot food of this meal was the tomatoes as they retain heat. Avocado meal. Bun barely cooked, eggs not properly cooked. And not very hot either. Children's meal. Thick pancakes, very little syrup, blueberries not cut in half. These should be done as blueberries can be a chocking hazard for a child. Not once during the meal did anyone ask if everything was alright. The bill came and we asked for the service charge to be removed, which was done. Now a visit to the toilets. On the way to the toilets, food on the floor at the main entrance and no one cleared up. Only 1 toilet working, ladies, food and tissues on the floor. So overall not a place to visit again. This is the second time this year we have been and was hoping for a change. Nope that did not happen. Will not be coming back any time soon.

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Frances L . 2024-09-01

MORE AT TripAdvisor

A great Bills! Good food, reasonably priced. Excellent coffee. Great staff!

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Joe Brooks . 2024-09-01

MORE AT Google

Quite good food, friendly and polite service, but a lot of noise and loud music that made our stay in the place difficult.

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Φώτιος Καμίνης . 2024-08-31

MORE AT Google

I have not been to Bills in a bit. It was mostly average. The menu didn't really excite any of us. We did end up having deserts, including the banoffi Sunday, which was more like a cheese cake in a bowl, with a small scoop of ice cream. The team did a pretty good job looking after us, but did seem absent at times. Oddly, the ability to pay online, with a great way to split the bill was a highlight.

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Martin Mills . 2024-08-30

MORE AT Google

Great breakfast. The only reason I didn't give a 5 was because we both felt that the bacon had been cooked for too long.

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Anita Deane . 2024-08-27

MORE AT Google

Took a while for the food to arrive. Food was OK.

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Sonya . 2024-08-26

MORE AT Google

The lady serving us was rather rude Denied slight alterations to the brunch option (which were previously not a problem )and made us pay in advance Food was overall good Other staff were nice

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Asish . 2024-08-25

MORE AT Google

Very good service and very delicious dishes!!! That's if I have breakfast with coffee almost 17 pounds

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MONICA ALFONSO . 2024-08-23

MORE AT Google

Probably best breakfast in Reading. Great selection and all very high quality, which is reflected in the price. Good friendly service but frustrating that the 12.5% tip was automatically added and because you pay via the QR code it's not easy to opt out.

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Tony Shezza . 2024-08-22

MORE AT Google

Love Bill's for a nice brunch spot, the coffee is always decent and we love the pancakes here for a nice treat! Great for families and couples, there's pretty much something for everyone on the menu. Service can sometimes be a bit slow at busy times , but worth the wait!

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Sophie O . 2024-08-19

MORE AT TripAdvisor

A very good place with good menu options and beautifully prepared and presented food. Good service too. Busy at lunch time, with good reason! Update: today's visit was a great lunch. Brilliant Brunch Sharwama. The service was quick. Our server was rather rude though. She sneered when I didn't want anything while I waited ten minutes for my friend. And when the bill came, she wanted me to have it even though I was the guest of my friend. When my friend paid with her card, the server tried to give the receipt to me, even though I wasn't paying. What the heck? It was a surprise because the people working here are generally excellent.

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Will Hughes . 2024-08-17

MORE AT Google

Omg I love Bill's, atmosphere, menu, service, bloody excellent!

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Paula Hutton . 2024-08-16

MORE AT Google

The menu currently sucks. Where is the Mac and Cheese? Where is the Lasagna? Seriously weak and explains why the place was empty. No complaints about the staff, very professional.

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Dan C . 2024-08-14

MORE AT Google

Beautiful food, amazing service and attention to detail. Top tier awareness of dietary needs, they couldn’t have done more to ensure a proper gluten free breakfast. A definite gem. The vegetarian Garden Plate was so delicious.

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Ash . 2024-08-11

MORE AT Google

The coffee is delicious, the breakfast is excellent, the service was excellent, everything was wonderful 👍❤️

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abeer . 2024-08-10

MORE AT Google

I had a wonderful experience at Bill's in Reading. The warm welcome and the friendly smiles from the staff made a great impression. The food was delicious and expertly prepared, and the restaurant's ambiance and cleanliness were top-notch. Thank you for an unforgettable experience!

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Ayad Abdennour . 2024-08-07

MORE AT Google

Great brunch spot, very british and fancy place~ the staff was very kind.

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sang mi park . 2024-08-04

MORE AT Google

Very tasty British brunch in the hear of Reading. Cozy and pleasant atmosphere upstairs with a nice overview to Reading’s church and exciting menu. Price compared to quality was really good. Although the variety of drinks could be more, there were a wide range of brunches and meals. I suggest the Egg Benedict! Will get back for sure!

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Pooyan Parnian . 2024-08-04

MORE AT Google

I will start off by saying my review is based on being there in a large group so my experience will be different from smaller tables. The staff were really friendly and helpful when we arrived. There are maybe a dozen tables outside that are away from any roads so would be great in a nice day. We were taken upstairs to a great room that was perfect for our large group. They staff were well organised with the pre booked meals and had names against everything. This can be a big miss in some places as who knows what they ordered weeks before 😅. The only thing that let the service down was the availability of someone to take drinks orders. We were sat with empty glasses while we waited for starters. Our food was off a set menu and I went for the prawn cocktail which was great and then the burrata with aubergine which I ended up leaving most of the aubergine as it was swimming in oil and was well overcooked, the potatoes the go with it were great. I think my choice of meal was just poor as the rest of the group enjoyed their mains and given we were in a large group that is a win.

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Adam Bienkowski . 2024-08-02

MORE AT Google

Bill's is always a good go to for a quick bite to eat. They have plenty of options for Gluten Free for my partner as well which is good as she is Coeliac and normally goes for the Shawarma. It would be nice for them to have a proper entrance outside as you feel like you are either lingering about waiting for someone to come attend to you if you want to sit outside or you go inside and deal with someone there if you want to sit inside. We have had other customers barge past us outside for example while we waited for a table because they had a 'reservation' inside.

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Connor Blacklaw . 2024-07-30

MORE AT Google

Today I took my daughter here, I had sweet potato fries and calamari and honestly I was served one of the best calamari’s I’ve ever had! Skyla, Lilly and the bald gentleman, (apologies I didn’t get your name) were fantastic with my high energy daughter and were very tentative towards her. I am very grateful as they offered her crayons and things to colour in which kept her preoccupied along with interacting with her. The food was banging and service was fantastic. Thank you for a great experience, will be back again soon!

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Shaquille Cain . 2024-07-28

MORE AT Google

Brilliant food and drink. Lovely helpful staff.

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Roger Johnson . 2024-07-24

MORE AT Google

Really good English breakfast. Place has a super vibe . Would recommend

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Kamlesh Asrani . 2024-07-24

MORE AT Google

Our large group was handled expertly by Bill's in Reading. Great location and very good staff.

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Ruth Hunt . 2024-07-18

MORE AT Google

Food was decent, but thought it was fairly small portions for the price. Service was friendly and efficient. Beautifully designed restaurant and well appointed patio

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Maddy Fletcher . 2024-07-16

MORE AT Google

Me and my mom went today for some breakfast and we had a great experience at this restaurant. The food is delicious and fresh and the interior design is beautiful. In particular, Kasia who served us was lovely, attentive and friendly. Thank you! Definitely coming back very soon!!!!

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Iqera Parvez . 2024-07-13

MORE AT Google

Bills in Reading offers a warm and inviting atmosphere, with a charming decor that makes for a pleasant dining experience. The menu is diverse, featuring a range of delicious dishes that cater to various tastes, from hearty breakfasts to satisfying dinners. The quality of the food is consistently high, with fresh ingredients and well-executed recipes. One of the highlights of our visit was the exceptional service provided by Lily. She was attentive, friendly, and went out of her way to ensure we had a great time. Her recommendations were spot-on, and she made sure all our needs were met promptly. Lily's hospitality truly enhanced our dining experience, making it memorable and enjoyable. Overall, Bills in Reading is a fantastic choice for anyone looking to enjoy a delightful meal with excellent service. Thanks to Lily and the rest of the staff, we left with a smile and a desire to return soon.

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Virginia González . 2024-07-13

MORE AT Google

Lovely eclectic venue. Wait staff were awesome and food is brilliant and good value. Was served by Tytus who was efficient and friendly. Great dining experience.

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Hazel Jordan . 2024-07-11

MORE AT Google

Great setting, great food and great service

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Trevor Woodward . 2024-07-11

MORE AT Google

I booked the Bills Reading Restaurant for my manager for 6 people by its web booking page. Unfortunately when my manager arrived his name was not in the booking list. the worst thing is that there is no any way to contact them to ask what the problem is.

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Josef Mah . 2024-07-11

MORE AT Google

Continues to be one of my favourite chains. The menu has changed a lot but food is great. Very tasty and with a nice variety including for those with dietary requirements. The place tend to be packed so I'd recommend booking. The service is very good and there seems to always be a fair amount of staff around. Very nice atmosphere too. Definitely worth a visit. The bottomless pancake is also a great idea, I have had it a couple of times

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Tamara González . 2024-07-06

MORE AT Google

Never been to bills in reading before and was very impressed. They managed to squeeze us a table even though they were really busy and Kasia's service was excellent. I'll be back!

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Floor Shaker Music . 2024-07-06

MORE AT Google

Super happy with my experience here!! The food was brilliant , very tasty! Staff had exceptional customer service :) The vegan shawarma is really good and something different from other restaurants that just sell burgers for vegan options! Thank you , we will be coming back sooon !

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Shola Bear . 2024-07-06

MORE AT Google

My partner and I popped in for dinner recently. As the weather was lovely, we sat in the little garden area, which was lovely. The service from Lily was exceptional. Efficient, warm, friendly and nothing was too much. An absolute star! The food was very tasty and good value given the portion size. Plenty of menu options made choosing very difficult. Thoroughly recommend for brunch, lunch or dinner.

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CoxClan . 2024-07-02

MORE AT TripAdvisor

Lovely building with excellent outside seating, attentive staff, and a good menu with plenty of choice. The food was pleasant & well prepared, not real "top notch" but way better than most of the other choices you have in Reading. So, to sum up, I'd say it's an affordable and good place to go and escape the Mêlée of Reading for a bit.

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Chris Frenzel . 2024-06-29

MORE AT Google

Popped in for a bite to eat after work - lovely staff - all very friendly & welcoming. My partner opted for set menu grilled chicken and I had vegan burger with sweet potato fries. I couldn't manage dessert but I love that our server brought us two spoons so that I could sample my other half's salted caramel icecream !! Gorgeous interior and the Terrace area was full when we walked into the restaurant.

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Sam Ainsworth . 2024-06-25

MORE AT Google

Perfect spot for any occasion, waitressing was incredible and the atmosphere was great. 10/10 would recommend. Food and Drinks were delicious and loved the vibe our server gave off!!

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Freya M . 2024-06-24

MORE AT TripAdvisor

Delicious food, came out quickly without lacking quality and excellent service. Specially thanks to our server Lily.

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Amarley A . 2024-06-24

MORE AT TripAdvisor

Very nice lunch at Bill's in Reading. We were seated upstairs where the air con was just right to keep us cool without being too cold. The menu had plenty of options and prices were reasonable. Food was very pleasant. Deducted a star for the service tax which I just wish restaurants would add to their prices rather than specifying separately as an optional charge. Enjoyed the experience and would go there again.

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Andrew Long . 2024-06-23

MORE AT Google

Got a nice table here. The waitress was really friendly and did so much for our dogs. Food was delicious. I wish there’s hot food served on the dog menu!

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Astor's Kitchen . 2024-06-23

MORE AT Google

Visited on a glorious sunny evening, so we were able to sit outside. The team were really friendly, the food was delicious. A great way to spend a couple of hours.

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J . 2024-06-22

MORE AT Google

Always good. Great food and coffee and the staff are friendly and efficient.

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Barnaby Wood . 2024-06-21

MORE AT Google

Fish pie had nicely browned cheesy top, but little filling. Lemon sorbet OK.

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Shaheed Haque . 2024-06-20

MORE AT Google

Wasn't bad but food wasn't quite what we expected. It was rather basic and not hot. Nice place, just need to step the food up.

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Kimmy Tee . 2024-06-17

MORE AT Google

Had a lovely breakfast here, so tasty. Very pleasant and efficient/friendly staff. Really nice place. I would definitely go visit again.

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Alan Gemmell . 2024-06-16

MORE AT Google

Wonderful location next to St Mary's overlooking the churchyard. Never had an issue at this Bill's, food is tasty especially the weekend brunch options. It can be very busy but usually service is good particularly on the weekends. Staff is friendly and helpful with the menu.

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Jelena Sassmann . 2024-06-14

MORE AT Google

Nice place, but very loud. Brunch was good quality and I'd recommend the place on a quiet day. Needs some more soft furnishings to absorb some more sound.

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Sarah . 2024-06-09

MORE AT Google

Service was a bit hit & miss, but the food was good.

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Petra Buttle . 2024-06-08

MORE AT Google

Just ate breakfast in Bill's and the experience was good except for the moody manner of some of the staff (but not all). One person in particular had a unfriendly and monotone manner whilst dealing with us, yet seemed perfectly friendly when overheard speaking with colleagues. I was tempted to reject the 12.5% service charge that was added but felt it would have been unfair on the other staff members.

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muellered_2000 . 2024-06-06

MORE AT TripAdvisor

Perfect food. Great staff. That’s the spirit!!’

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Grzegorz Kopiński . 2024-06-04

MORE AT Google

Good food,good service. Would return. Good experience overall!

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Άγγελος Καραμπινης . 2024-06-02

MORE AT Google

I was there for a business trip and it was the best place that I've ever been!! Excellent service and delicious food!!! The waitress was very kind and helpful!I will choose it again and obviously I will recommend it to others. Best experience ever

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Ioanna Vareli . 2024-06-02

MORE AT Google

Very good service and venue. Food was good but very expensive for what it is.

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Lakeish Verma . 2024-06-01

MORE AT Google

Went at the weekend with my daughter and was a little shocked at the prices even more so when I got home to find a basic cheese slice to each burger was almost 2 quid! You can buy 4kg of cheese for a fiver! I'm not sure if this is harrods cheddar but I cannot justify 18.25 on a burger and then fries in a bucket. What's worse they are actually in a little paper cone which is hidden in the bucket so you get even less for your money. Absolutely never again unless I've got someone else paying as 2 drinks and 2 burgers and I'm 57 quid lighter!!!!

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Persephone Salway . 2024-05-29

MORE AT Google

Pretty, friendly restaurant with a beautiful old-fashioned bar. The delicious brunch I recommend the Shawarma brunch. Everything there was excellent. The pancakes were delicious too

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Lindsey . 2024-05-26

MORE AT Google

Absolutely loved this place. The staff are fantastic, so friendly and welcoming. The food was delicious. Five stars all the way

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Anna-maria Allchin . 2024-05-26

MORE AT Google

Really enjoyed Bill's. Good food, quiet spot, reasonable price. Highly recommend

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David Blower . 2024-05-17

MORE AT Google

Beautiful spot for a morning brunch. 🌻

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Jo Olliffe . 2024-05-15

MORE AT Google

This is no ordinary place to eat. From the moment you enter the door you're hit by exquisite design and friendly service. It feels like every inch of this place has been thought about carefully and this extends to the menu. The food is served quickly and is superbly presented and the flavours are a fusion that just works. If you're in Reading you should make a visit a priority. Outstanding.

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Dr Jamie Smith . 2024-05-14

MORE AT Google

Really tasty food and the service was great, the staff really looked after us and made it a nice experience - especially Mo he was fantastic

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James Cross . 2024-05-11

MORE AT Google

Bill's fish pie was delicious 😋

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Laura Weaver . 2024-05-05

MORE AT Google

We loved our visit.. The place is beautiful and relaxed. The service was outstanding, too. I will definitely return and recommend it to friends & family. Thank you 😊

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Louise Jones . 2024-05-01

MORE AT Google

We went on a whim. Staff were lovely. The food was fantastic, and so were the cocktails. Highly recommended a visit.

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Sarah Botting . 2024-04-29

MORE AT Google

Very polite personnel . Nicely decorated. No rush to release the table. Delicious plates.

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Chrysoula . 2024-04-23

MORE AT Google

Very cosy restaurant with excellent service.

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Greg Carling . 2024-04-23

MORE AT Google

Nice Atmosphäre, good coffee and lots of books.

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peter mimms . 2024-04-22

MORE AT Google

Really nice little place ....kids ate for free over the half term and their meals were fantastic, a mean, side and pudding Definitely recommend

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Hayley Coomber . 2024-04-21

MORE AT Google

First time there and had a discount for becoming a member. The food and service was excellent. The decor is amazing and feels very welcoming and comfortable. Definitely going again.

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Paula Fairbrother . 2024-04-21

MORE AT Google

Party of 6. Limited menu choices. Struggled to find starter & main. Halloumi starter was very good. Asked for steak to be blue but got rare. Husband had prawn cocktail - 3 prawns hanging on the side of the bowl with a lot of lettuce & avocado in the bowl with a bit of sauce - rip off. Staff were excellent, although due to lack of space they had to pass the plates along. Not overly impressed by the experience.

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Karen Barnard . 2024-04-21

MORE AT Google

Best fish pie I've ever had and I love fish 🐠

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Serena Ehanire . 2024-04-19

MORE AT Google

Good location for brunch. Very busy and good atmosphere. Nice place to take friends and family.

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Bernadette Prosser . 2024-04-15

MORE AT Google

Great restaurant and had a wonderful time. Very busy and the food is not quite my cup of tea. Someone else would probably give it five stars. Had a nice time.

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Peter Clare . 2024-04-14

MORE AT Google

Had a business lunch here, and we were made very welcome. I like the fact that their burger can be served medium, so many places overcook burgers nowadays

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Scott Chambers . 2024-04-06

MORE AT Google

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location-iconBuilding L14, London Road Campus, University of Readin
British
outdoor_seating_157625takeaway_157625delivery_157625

Good selection of local pints. Glasses so good you can take them home with you! The food is cheap enough to feed my hungry children.

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4.0

1397 Opinions

location-icon88 Queens Road
British
outdoor_seating_160086takeaway_160086delivery_160086

Hi sadly I came for Sunday roast with high expectations after reading reviews. Orderd 2 x roast beef It was 3 pm sitting. Dinner arrived & looked fab. But unfortunately I had a problem cutting into the beef & and had to remove it with tissue. As it was so tough & grissely. I did try as did my daughter to find a tender peice But none to be found So just eat the vegetables which I can’t fault. I don’t like to complain but was very upset that I was not asked if their was an issue with the beef As it was clear the 2 slices I was given were still on the plate. At the very least this should have been recognised by the owner who served us So sadly I don’t think I shall return or recommend to family & freinds Such a shame as I was looking so forward to a good experience