GastroRanking-logo
whatsappWhatsapp
phoneCall
desktopWebsite
menuMenu
bookingBooking
3.0

Based on 9 opinions finded in 1 websites

site_photo3

Nº 370 in 431 in Guildford

Nº 5 of 5 American in Guildford

CUSTOMERS TALK ABOUT DISHES WITH..chicken
Score
OpinionsNoteTripAdvisor93.0

comment_iconOpinions

The operators of this eatery are thieves and vagabonds. I paid £36.49 for food that was never delivered and no refunds made. These are worthless scammers. They should not be allowed to operate their businesses in a sane environment. I work hard for my money. Its non refund remains an open sore in my heart. Until that money is refunded, I will never wish the organisation well. Whatever they lay their hands upon is cursed! Lateef (07514257721)

site_logo

Calvary Chapel... A . 2023-10-28

MORE AT TripAdvisor

Stinking and the lots are CHEATS! I ordered food, they took my money, and I was never served! These are bunch of criminals who made me to lose £40= I will continue to slam them until they find it expedient to refund me with my hard -earned money.

site_logo

Calvary Chapel... A . 2023-07-22

MORE AT TripAdvisor

This company is a rip-off. They are lairs, very unreliable, very rude and very deceptive. RUN away from them. Don't go near them. Find a place elsewhere to eat if hungry. I ordered almost £40= food online and made instant payment. The food was never delivered, and my money WAS NEVER REFUNDED. When I challenged them, they told me to go to blazes. I will continue to tell whosoever I come across about my experience. I have also applied to Guilford County Council for a permit to picket in front of this deceptive eatery soon. RUN! RUN!! RUN!! from them.

site_logo

DayTrip24722712335 . 2023-03-13

MORE AT TripAdvisor

Poor quality food, poor service and over an hours wait for delivery. I've ordered from here over the last year but last three time have been awful. Yesterday i ended up throwing it all in the bin as it was stone cold and requesting refund from just eat. Portion size small, chicken cold and chewed up, looked like someone had been at it and overall very disappointing. This is the first ever time ive done something like this. I've checked companies house which shows the company as dissolved, not sure they should be trading but i may be wrong. Either way, im out and would give it a zero 🌟 if i could.

site_logo

Road546159 . 2022-11-06

MORE AT TripAdvisor

I ordered 2 chickens from this place – ended up receiving 8 legs!! No breasts! I called and complained that when you order a chicken you expect to receive a full chicken – the person answering did not apologise and said that they only do legs and this should have been shown in the online menu but it has not been updated by the vendor managing the website. I wasn’t satisfied and asked for a refund which he agreed to do after complaining for several minutes, when I asked about how the refund will be processed I was told that I will need to deal with a separate company who will refund the money and this falls outside his responsibility. I told him that as a customer I shouldn’t be expected to chase another company, it is bad enough that you’ve ruined my evening and wasted my time, Piri bite should deal with the third party internally and process the refund, he didn’t like that and started cursing, effing and swearing on the call. As I insisted that he deals with this issue, he called the company dealing with the refund explained the situation and asked them to issue a refund who I called later and in turn reassured me that a refund will be processed. Overall it was a horrible experience and the people managing this place have no understanding of customer service and how to manage expectations, deescalate a situation or deal professionally with customers. Instead the person I spoke to was damping down everything I said and mocking me throughout the call. Looking at the reviews I found that others had similar negative experiences. Truly Despicable

site_logo

Amber . 2022-06-28

MORE AT TripAdvisor

Ordered through Uber Eats - arrived quickly and tasted delicious. Chicken was flavoursome and moist, and the side dishes were nothing special but still tasted very nice.

site_logo

Tahlia M . 2020-12-08

MORE AT TripAdvisor

I ordered from this place a few times. Food always arrived very quickly, kebab had lot of meat and sauce in it, the same with cheesy fries - properly covered in cheese!

site_logo

Alice5125 . 2019-07-25

MORE AT TripAdvisor

Ordered a kebab and some fried chicken. It arrived in about 15 minutes. The kebab had a ton of chicken on and was delicious. The fried chicken was also yummy. My partner and I love this place.

site_logo

TombleH . 2019-04-20

MORE AT TripAdvisor

Guildford finally has a decent chicken takeaway! Great southern fried chicken, good piri chicken and great crisp fries. Friendly staff too.

site_logo

Mangus_UK . 2018-05-28

MORE AT TripAdvisor

Similary restaurants in South East

restaurant_img
3.5

1042 Opinions

location-icon10, Friary Street
American
outdoor_seating_150593takeaway_150593delivery_150593

Annoyingly Nando’s was full so we ended up going next door for the worst dining experience ever. Warned as we arrived that they didn’t have much food in stock… but that was ok, we just wanted burger and chips, which they had. When ordering on the app, (as no one came to our table after we were sat down) I forgot to make it “two” child meals. I went to the till straight away to explain, but was greeted with a real attitude of “I’m not interested in helping you” After a few minutes of the guy faffing on the machine and constantly telling me he can’t promise anything to correct the order(!) (it was simply to add the kids meal reduction, which the deal was kids get a £2 meal with an adult meal)…. I just said I’ll happily just cancel it and redo it if it’s too much trouble, which was met with more huffing and puffing. I finally bit the bait and said I’ll just cancel the whole order then and go some where else, to which he quickly then said, oh it’s ok I’ll just comp it as it’s only £2. So after that fiasco, I felt like we’d finally got somewhere, but considering we were only one of the two tables being served, or should I say, NOT being served or waited on… it took over 30 mins to receive our cold food. We heard a bell ring from upstairs 20 minutes after ordering, but the staff ignored it. I assume that was our food, and probably why we got I cold 10 mins later. Just before our food arrived, I followed the sign to the toilets, but half way up the stairs I got shouted at and told they were out of order. I just replied “I was following the sign”, and the guy said “oh, checking on your food were you?” (As the kitchen was upstair)… I mean, probably a good thing, as our food then arrived, so again, I took that as a win. But, the fries were ridiculous, so thin, cold and hard. Our children’s burgers were burnt round the edges. My wife’s burger was tiny and tasteless. No one came over to check in on us, or ask about the food. Staff were just leaning at the counter on their phone, and instead of waiting us, were just waiting to go home. We ended up just leaving (as we’d already paid on the app) as no one came over, and I was too annoyed to go up and complain, we just wanted to leave at that point. Everything seemed to be a big effort for these guys, and anything they said was incredibly insincere and baiting for some sort of argument?! It was the most bizarre, awkward atmosphere I’ve ever experienced. On reflection and feeling really deflated about it the next day, I wish we had just left, but we just kept giving them the benefit of the doubt. Being nice doesn’t pay at this place. Avoid at all costs.

restaurant_img
3.8

289 Opinions

location-icon274 High Street, Guildford GU1 3JL England
American
outdoor_seating_266013takeaway_266013delivery_266013

Don’t bother! The calamari were not good, the morcilla was not good, the Malbec wine was nice… we’ve been to lots of tapas restaurants but so won’t be going back to this one !

restaurant_img
4.0

96 Opinions

location-icon147 Worplesdon Road
American
outdoor_seating_150671takeaway_150671delivery_150671

I ordered a takeaway fish and chips for the family, at an award winning top 10 UK fish and chips shop... I was horrified to find out that I had been served. Happy shopper frozen chips from the corner shop next door. I immediately took them back and was refused a refund. And police had to be called.. I have it all on video of the mad admitting he got them from the freezer next door, because he had ran out of chips. This will be posted on every social media network and was on live feed.. absolutely disgusting staff and they should be stripped of there awards!!!!

restaurant_img
4.1

411 Opinions

location-icon21 Chapel Street
American
outdoor_seating_150581takeaway_150581delivery_150581

I recently had my 30th Birthday party at Pews, and it was such an incredible night. Charlotte was really helpful in getting this all booked and scheduled in, I was able to easily pre-order my food which was delicious, and the bar staf were so attentive all night. We had all the inside area which was a great vibe and the perfect amount of space for 30-40 people. The owner was also there, and was incredibly accomdating. Being my birthday I was obviously a bit too pissed by the end of the night, but the staff fully understood and were so good about it. I will definitely be coming back and would recommened this to everyone, especially for a party!