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3.6

Based on 1.280 opinions finded in 2 websites

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Nº 668 in 950 in Plymouth

Nº 120 of 161 British in Plymouth

CUSTOMERS TALK ABOUT DISHES WITH..beautifulcookedrisottoeggssteakseggsaladfishprawncheeseprawnsmustbaconcrabpaychickensteakcoffee

comment_iconOpinions

Been here a few times for food now. Very good quality food, good portion sizes and nice service. Lovely location and a nice, relaxed setting. One of the better spots on the Barbican.

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J Meldrum . 2025-05-17

MORE AT Google

Really nice stop off for breakfast. Will certainly be going back for an evening meal for sure

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Darren Chapple . 2025-05-05

MORE AT Google

It was a very fun time and I must say Jess and Evie were amazing! Me and my friend were the last people their and they were a great company and always had a solution to give the best costumer service!

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Sam cola . 2025-04-29

MORE AT Google

The restaurant wasn't very busy, however, the tables were dirty. After being served, no one bother to clean the table.

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Flori M . 2025-04-28

MORE AT Google

Not sure what to say.! The place wasn't busy however the staff struggled to keep up, we were left waiting to place our order and a couple of orders were missed. Perhaps a bad day!

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Jez Ashford . 2025-04-19

MORE AT Google

I come here often for breakfast either on my own or with my wife and baby and the food is always fantastic. I normally have the maple and bacon pancakes and a dirty chai. The service in there is brilliant as well and the staff are very friendly. Lovely outdoor seating as well with a great view. I would highly recommend.

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Peter Newman . 2025-04-17

MORE AT Google

Great place for a get together . We had a party there.

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Steve's PCPMS . 2025-04-17

MORE AT Google

good place for a cofee in the sun

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Alin Dumitrescu (DWSigns) . 2025-04-10

MORE AT Google

Lovely food and place shame it took 20 mins for the starter to come out especially when it was 🤫 quiet. That is why it's a 4 and not a 5

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Katrina Mills . 2025-04-08

MORE AT Google

Love the food here and it's always a lovely atmosphere

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Sherrianne Cooke . 2025-04-05

MORE AT Google

Great venue, friendly staff but the food is so, so. One of our party had roast lamb & it was basically inedible, 3 of us thought our food was ok but nothing special, so probably won’t be visiting again.

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Mr McScotty . 2025-04-01

MORE AT Google

Very friendly staff and great location, but very small portion sizes (at least for breakfast). The "American-style" pancakes would be laughed at by many Americans I think.

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Br M . 2025-03-23

MORE AT TripAdvisor

Lovely location and friendly staff.

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Christine Stewart . 2025-03-07

MORE AT Google

Always good service and good food 🥘

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Ray Gaunt . 2025-03-03

MORE AT Google

Really great food. Fantastic chips. Had the veggie burger ,this was really nice and not a meat substitute which I hate. Husband had steak sandwich whi h was the best he has had for ages .

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louise webb . 2025-02-27

MORE AT Google

A lovely meal ruined by one of the staff accusing me of not paying. We left cash on the table including a £5 tip, and I waited in the entrance while my partner went to the bathroom and one of the staff came out and said excuse me darling you haven't paid, to which I replied yes I did there is cash on the table, and she just went oh is there? And walked off, not even an apology. Won't be returning.

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Bexzini . 2025-02-26

MORE AT TripAdvisor

I live in Plymouth so I go for a coffee and cake after a walk around Plymouth Hoe and the Barbican. They have a lig fire in the winter, which is very welcomed after a cold day walking. The staff are very welcoming and friendly. In the summer I sit on the veranda in the sunshine. The view is lovely.

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Teresa G . 2025-02-19

MORE AT TripAdvisor

Treated the wife to a valentine's meal at Pier Masters House. It is the first time we have visited and we were not disappointed. The staff were accommodating for my wife's dietary requirements. The food was delicious and a great selection of ales and wine. Great setting and a fantastic view. Highly recommended!!! 😋

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Michael Terrell . 2025-02-16

MORE AT Google

We’ve been here a few times now whether for coffee and cakes or lunch. Lovely spot. Friendly welcome from the staff who are attentive. The food is consistently excellent. The chicken burgers are a hit. The fish and chips is a decent size portion. It’s great to find a place like the Pier Master House that’s consistent and good sized portions. Thank you Team! We’ll be back!!

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PazzyM . 2025-02-16

MORE AT TripAdvisor

Booked a table for Valentine's Day weeks in advance. Arrived on the day in time and was sat quickly with a lovely table and ordered off the set menu. Initially half of the set menu had sold out already but they were nice enough to replace food from the main which was good. Then... well it was a disaster. Took 70 minutes for starters which was some hummus and flat bread.. good start. Roughly 1hr 30 after our arrival time, my main comes out, placed on the table. Then to my partner, sorry we're out of what you ordered. So she had to reorder on the spot. Due to not wanting to eat alone I've asked for mine to be re done. 20 mins later, mains back again. Partner's food is okay however mine had clearly been under the lamp for this time and was cold and borderline inedible. But it had been so long I could be arsed to wait or say anything. This was also the case for other people sat around us as one couple hadn't had their main For two hours and left without even having a main course meal on Valentine's Day. In all honesty the staff were amazing, But clearly it was a disaster from the organisation point of view. We were given free drinks for the night and the bill came to roughly £130 but was only charged 25. So in that aspect incredible but probably warranted due to the abysmal Situation.

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Matt Sykes . 2025-02-15

MORE AT Google

Went here to celebrate a family members birthday, it was our first time and none of us were disappointed. The service was quick and friendly and the food was gorgeous. admittedly spring summer would have made it perfect as you can sit outside on the pier and just watch the world go by... Definitely one to return too..

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Ian Bishop . 2025-02-13

MORE AT Google

Friday night 8.15pm, completely dead. Should of taken that as sign. Waiter was attentive the 1 star is for him. Even made me a cocktail that wasn't on the menu! Camembert starter lovely. My fish pie was lovely too. But my husband had the bouillabaisse. Hardly any fish 4 prawns and some cod and just a filled to brim bowl of no flavour tomatoe water. When the waiter asked how the food was, my husband was honest and said how disappointing it was. Calling it 'sh**e if you want my honest opinion' he tried his absolute best to rectify but then the chef/manager came over. He tried saying that's how it traditionally comes but when myself have had it before it has never came like that. My husband called it sh**e again, which he did not like then made a comment saying 'well you seem to be enjoying it so far' as my husband played with the food. That was it. We were done here. So rude. He was so arrogant. In the end squared up to my husband in the middle of the restaurant for simply complaining about the food and calling him arrogant. Can not take criticism. I honestly thought he was going to go for my husband. Absolutely disgraceful behaviour. He needs to take a customer service course in hospitality. Looked a complete mess aswell in the most scruffiest clothes. I would never recommend eating here!

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Relax650832 . 2025-02-07

MORE AT TripAdvisor

Really good staff were very good

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Sandra May Rogers . 2025-01-24

MORE AT Google

Large restaurant on harbour side. Outside seating overlooking harbour watch out for gulls as the attack for food. Large log fire inside keeps the large area cozy. Can be noisy when busy. Staff are friendly and helpful

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D. Roberts . 2025-01-18

MORE AT Google

Lovely service from Hannah! The fish and chips were amazing, will definitely return.

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Jonathan Wright . 2025-01-08

MORE AT Google

Had our Xmas party here, fantastic food , service, etc. ...5*

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chris thomas . 2025-01-06

MORE AT Google

Here for an event - no signage for the booked space - awkward to move around, toilets are not great and didn't seem to be checked during the evening.

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Alan Greep . 2024-12-29

MORE AT Google

Great space for a private function. We had a great evening celebrating our good friends wedding 🥰

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Donna Bounds . 2024-12-14

MORE AT Google

A couple of weeks ago my family threw me a surprise 60th birthday party! Wow! What can I say. I had the best evening, starting with a meal downstairs (whilst friends & family were gathering upstairs. I had absolutely no idea) Joanna, thank you so much for helping to make the evening run so smoothly. It was honestly the perfect venue for the perfect celebration. You get a 10/10 from me & I would highly recommend.

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Debbie Perryman . 2024-12-05

MORE AT Google

Very good resteraunt, great view out over harbour from both inside and the outdoor seating if not too cold and windy. Food is very good and service excelent. Well worth a visit.

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Ian Fenn . 2024-12-04

MORE AT Google

We had our wedding party in the upstairs function room, a good size space for a party. Joanna the manager was so accommodating from start to finish. We arranged our own entertainment and just paid for the room. We wanted simple but classy and that’s what we got, nothing was too much trouble! If you’re looking to book a venue for a party I would highly recommend this place!

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luke grant . 2024-11-29

MORE AT Google

Joanna was a great host for my mums suprise 60th birthday! She made sure things ran smoothly and they sure did! Was amazing! Thank you Joanna x

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Lily Perryman . 2024-11-26

MORE AT Google

Had an excellent breakfast this morning , service very good and will visit again

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John Green . 2024-11-24

MORE AT Google

We had lunch at Piermasters yesterday and the food was outstanding. The fish and chips was the best we’ve had in Plymouth and the Bouillabaisse was delicious and packed with seafood and fish. The staff were very friendly and welcoming, a great experience. We’ve always had great meal at Piermasters, however yesterday was outstanding. Well done to you all.

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Lesley Farrow . 2024-11-21

MORE AT Google

Want to say a huge Thank you to Jo and Julia who ran the upstairs area for a surprise party organised for my birthday. They were extremely efficient and nothing was too much trouble. Thank you so much

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Boooff . 2024-11-19

MORE AT TripAdvisor

Amazing venue for a very special evening. From initial enquiry, through to the final guests saying their goodbyes, Jo was fabulous in making sure a surprise birthday party went without a hitch! During the event, nothing was too much trouble and both Jo & Julia became part of the party. Thank you and I’ll definitely look to book here again for future events.

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Dani H . 2024-11-19

MORE AT TripAdvisor

Great location for a sunday lunch with friends.

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Russ Brewster . 2024-11-19

MORE AT Google

Visited for a private party. Excellent afternoon and evening spent and the staff were all very helpful.

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Jacqueline Tutleman . 2024-11-16

MORE AT Google

Called in for drinks with friends, fairly quiet. Friendly service.

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Valerie Arnold . 2024-11-11

MORE AT Google

During part of an event I was a Dj hired by Jo, I honestly have never seen an event ran as well as she has. She is one the most amazing event organisers I have worked with in the past 5 years! I am more than happy to come back and support her and the team

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Mav & Moose . 2024-11-06

MORE AT TripAdvisor

I had my baby shower here back in June in their upstairs space. I organised it through Joanna who dealt with everything for me and was a brilliant host. We had an amazing spread of food that looked straight out of instagram and the place was decorated so well. It is a lovely venue with a lovely view. I will definitely use it again for another event and I’m looking forward to going for a meal soon.

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Wellen . 2024-11-05

MORE AT TripAdvisor

Having visited on a number of occasions over the past year or so, I decided it would be the perfect venue to hold a party to celebrate my partners birthday. I was in contact with the events organiser, Joanna from the get go, who very patiently answered all of my questions and informed me of all the options available regarding food and drinks. She was very accommodating and quick to respond. We opted for a buffet which was a great selection of tasty treats, brought out on time and well presented. On the night; Joanna was on hand, able to help in an instant, should we have needed it. She ensured the function room was clean and tidy and gave us full reign to decorate how we wished (within reason, I’m sure!). Really appreciate all the assistance Joanna provided on the run-up to the event, and the night itself. All of the other staff we met were also really friendly and contributed to us all having such a great night!! Can happily say we are looking to return again for another function. Hope this review helps others - I shall absolutely be recommending to my friends and peers.

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Natalie A . 2024-11-04

MORE AT TripAdvisor

Beautiful location, friendly atmosphere and service. Good music. Beautifully flavoured food, perfectly cooked and served. Reasonably priced. Like it.

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John Lambert . 2024-10-24

MORE AT Google

Wonderful position over the barbican entrance,we only had a drink which was a lot cheaper than I was expecting. On a sunny day a perfect spot.

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Michael Worth . 2024-10-23

MORE AT Google

Baked sea bass, little dry from the baking and probably more cream in the sauce than really needed.

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John Bradford . 2024-10-12

MORE AT Google

A great dining experience. The food is fantastic.

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Pete Nash . 2024-10-10

MORE AT Google

I was very disappointed with my visit . I had taken family there and we were going to eat but found the place to be a bit grubby looking . There were flies when we entered and the floor by the toilets was dirty . And when we had drinks there was a slice of lime in one of them that was mouldy . The staff were very polite and had no issue with them . But after we left later when we were walking back to the car we saw a rat near the entrance . Again I appreciate it’s by the water etc but I do feel it overall didn’t make a great impression

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Debbie Mcloughlin . 2024-09-29

MORE AT Google

Actually really shocked at this place. We were the only ones in there and we ordered drinks, I was half way through my Diet Coke and seen something white in my glass. The wedge of lime they put in my drink was so mouldy the rind was white and the segments were brown and mushy. Made me feel very queasy! Dread to think what their food is like. The place was also full of flies and entrance full of debris from the street

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BR England . 2024-09-25

MORE AT Google

Lovely location that was a short walk away from some busier places, and a car park literally just next door with EV charging. Good selection of drinks and food and the Caesar salad was stunning. Lots of chicken and flavour and the limoncello spritz was great on a warm afternoon. Would definitely recommend and revisit!

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Gavin Baker . 2024-09-22

MORE AT Google

Visited at lunch Tues 17th Sept 24, great place to sit and enjoy the nautical goings on! Best fish pie my other half and I ever had, better than mine! ...From an ex chef

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Paul M . 2024-09-18

MORE AT TripAdvisor

Came out with the other half for a meal both had a sirloin and we both loved it. The staff was friendly and made us feel welcome and will be back again soon and thank you again

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Karl F . 2024-09-16

MORE AT TripAdvisor

Wonderful place. Our selection when visiting Plymouth

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Sónia Gomes . 2024-09-14

MORE AT Google

Nice food, been here for breakfast and lunches. Nice view of the water.

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Chris Clarke . 2024-09-14

MORE AT Google

Was told to sit and that it was waitress service outside, but we sat for 20 mins and no one came so we walked away . Was not overly busy so shame.

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SRL . 2024-09-13

MORE AT TripAdvisor

Had a fun Friday night here. The wines I tried here were really good as well. I want to head back to try some more of them.

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Ross . 2024-09-10

MORE AT Google

We were a party of 11 that pre booked. We were the only people in the restaurant. Service was exemplary.

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Dameon Hoddinott . 2024-09-08

MORE AT Google

Quality service with great surroundings and a view. Really enjoyed ourselves.

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Martin Bennett-Lowe . 2024-09-08

MORE AT Google

We booked in a roast last minute , the staff were welcoming and took our order swiftly. The roast beef came out quickly, the portions were massive with extra veg and gravy. The cauliflower cheese was proper well made. Fat and full with food coma coming on .

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mibjjb . 2024-09-08

MORE AT TripAdvisor

If I could give less than one star, I would! We took my son back to uni today, and he reserved this place for his bday dinner. The waitress started to inform us what they don't have ( seebas, linguine , hummus, and pita) Must say this was the first time when we should lieve. We didn't, unfortunately. After they rushed a bit us to choose the drinks. My older son forgot to bring his ID ( by the way, he just turned 24). He wanted to order a Hobgobling but he couldn't due to this. We said, "Never mind I order for myself, and you can have it , it is your bday today. When he had a síp the waiter ( who I assume is the same age as my son or evan younger) rushed to our table, and he said he will take the drink because he saw my son drinking from the Hobgoblin. I told him he just turned 24, and we are celebrating his bday tonight. Also, I am his mom, so I can have a "parental control." He said no, he takes the drink despite my husband saying he will drink it also we will pay for it. The waiter said we don't have to pay and he can lose his licence so he took the drink. This was the second time when we should have lived in the place, but the food order was already made. So we have got our food, which was the most forgettable Cesar salad with dry tasteless chicken breast cheap bread cubes and some grated cheese ( not parmesan) and a plate full of lettuce for £13 . My husband ordered the Bulbois.He thinks this was the British version as it was way too much tomato instead of franch mustard. Also, we had two burgers, basic stuff with chips. The waiter who took our drink never came back to ask about the food. They sent a different waitress, although she didn't wait a second for our answer when she asked how is the food. After this, no one came to the table to ask if we wanted dessert or more drinks. This was the worst bday dinner ever . When we left, I burst in tears. How could people be so insensitive and rude? Avoid this place, especially in your bday celebration, and don't forget all your ID , passport etc if you want to eat a mediocre over pricesed lettuce.

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ágnes danyó . 2024-08-31

MORE AT Google

Great food, value for money, great service, see you again soon

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Jamie Vincent . 2024-08-30

MORE AT Google

Very disappointed! Felt like a cafe rather than a restaurant. Wine just plonked on the table unopened, for us to do ourselves. My husband had mussels which were nice but my food was not up to standard, over cooked chips, hunters chicken was a flattened out piece of chicken grilled until dry, then a piece of bacon put on top with a slither of sauce then a lump of cheese melted so much it was like rubber. The whole thing was dry and tasteless. I told the waitress she apologised and brought a glass of Prosecco and said this is a sorry as it’s your birthday! Unbelievable if that’s an apology for a bad meal! I won’t be recommending this place to anyone

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Julesdelights . 2024-08-27

MORE AT TripAdvisor

Great food! Generous portions, absolute value for money !

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Ann Wanjiru Njihia . 2024-08-16

MORE AT Google

Nothing ‘special’ about tasteless and tepid food… We came here for dinner and quickly found a table as it was half empty. We ordered drinks and when they arrived we ordered a main pasta dish from the daily specials menu and fish & chips. 30 minutes passed and we asked a staff member where our food was as people who had ordered well after us already had their food. Returning from the kitchen, she told us our food was “just being plated up”. Ten minutes later we received our food but had to wait for cutlery while our food cooled in front of us. The fish & chips were good but my pasta dish was barely warm, the pasta overcooked and the chorizo not cooked at all. Too much cream made it oily and overpowered the crab, the spinach barely present, no hint of any wine and it was not seasoned. It was awful. At no time did anyone ask us if our meals were ok, and when we decided to leave there were no servers to be found. Disappointing.

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Ira Blake . 2024-08-15

MORE AT Google

Grim day in Plymouth today , popped in for a pint . Ended up having two lagers and nacho’s to share. Went home satisfied and full.. I feel good making a positive comment. Will return. An edit , just been asked. Not that good with these things but if it’s good 4 , service 4, atmosphere 3. Then overall it must be 4. Will be back. Mark molloy Manchester.

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Mark Molloy . 2024-08-09

MORE AT Google

Great restaurant with good service and varied menu & helpful staff.

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Martin Crapper . 2024-08-08

MORE AT Google

Lovely staff, lovely food, superb location

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Anthony . 2024-08-08

MORE AT Google

Great location, lovely food and attentive staff. We were lucky enough to sit outside with a live band playing. I had a caesar salad with halloumi and it was a generous portion for just £3 extra. Last time I came was for breakfast and it was great to look out the window and enjoy the view. With tasty food. I can't fault the service or the food. We will be going back very soon.

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Alice Gunn . 2024-08-05

MORE AT Google

Loved to see different types of a lovely Art Beautiful gifts ideas presented and very pleasant people around

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Elsa Prata . 2024-08-04

MORE AT Google

My meal was returned as the fish batter was overcooked, but the replacement was bland and tasteless. Service staff were great, offered a free drink but i turned this down, just was not a great experience

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gary . 2024-07-30

MORE AT Google

Lovely place to sit on a summers day and watch the world. Food is good but pricey so I generally just have coffee there.

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Michael Jenkin . 2024-07-29

MORE AT Google

Had the best evening here for a romantic date night. The food was amazing, really tasty and definitely value for money as portions huge! Good selection of drinks which we also enjoyed with the view and live music in the background. The staff were super friendly, nothing seemed too much trouble. We asked for a photo as we were celebrating our engagement and the staff congratulated us and even gave us a complimentary fizz ❤️ we found that a lovely touch and the whole night exceeded our expectations. Would definitely recommend and will 100% be going back ourselves. Thank you Piermasters!

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Naomi D . 2024-07-13

MORE AT TripAdvisor

Had Alfie as our waiter. Very attentive and very good at his job. Made us feel cared for

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Charles Rice . 2024-07-11

MORE AT Google

Just had a lovely breakfast with my son and partner. My eggs were overdone and it was no trouble at all replacing them and as a gesture the gentleman at the bar took my breakfast and our round of drinks of the bill which was so kind of him. Now sat in the sun on the decking enjoying the sunshine soaking up the lovely calm atmosphere. Will be back! X

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laura hodges . 2024-07-07

MORE AT Google

The wagyu burger was very disappointing- tasted like a very badly done basic burger which for £20 is just not ok.. Skin on fries wet actually big chips… not a good feed

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Hilary Belcher . 2024-07-02

MORE AT Google

Pier Masters House is my perfect little get away if I’m after a nice meal out. The menu has a lot of variety (even though I stick to my usual order) and the food I close enough to perfect for me that I’ll keep coming back. Staff are always smiling and helpful especially Jordan. He has been my server several times now and he is an absolute star. I’ve been here for casual lunch, quick bite to eat and a big birthday meal. Love it here I’ll be back many more time for sure

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Chris Corbett . 2024-06-25

MORE AT Google

The Sea Bass was delicious and quite filling

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David Chapman . 2024-06-21

MORE AT Google

Sadly, there was a group of around 16/18 people who were very noisy, the fems especially, spoiling things for everyone. Food and service were excellent, thank you.

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Martin Rogers . 2024-06-21

MORE AT Google

Went here for Father’s Day lunch. The service started off well, attentive but the wait for the food was over an hour, our waitress then disappeared when we were looking to asking where our food was. We weren’t warned about about the wait and we had booked the table ahead. Really not a great experience when you have hungry kids. No apologies or check in either. We had to go to the bar to ask for the bill, which did then come promptly. Atmosphere is a bit strange, quite cafe like inside and noisy. I think atmosphere outside on the terrace would be much nicer. Probably a good place for drinks on the terrace.

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Saul W . 2024-06-18

MORE AT Google

Amazing location with spectacular live music. A perfect Sunday afternoon.

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Rotem Bentzur . 2024-06-16

MORE AT Google

Had my sisters wake yesterday, absolutely fantastic, staff were so kind and helpful and Joanna was amazing, food, venue and ambiance was perfect, would recommend this wonderful place to everyone. Thankyou all at Piermasters

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Paul Sampson . 2024-06-12

MORE AT Google

Held my sister’s wake here in the upstairs room, absolutely fantastic. The staff were superb, food delicious and the venue amazing. The sun shone so we could use the balconies, everyone said how lovely everything was. Massive thanks to Joanna the manager who was brilliant. Would recommend to anyone, we will be back to enjoy a coffe or meal. Paul and Jayne Sampson

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Paul S . 2024-06-12

MORE AT TripAdvisor

Well table booked for 7pm we all arrive just 5 minutes before a few at 7 , we had table for 20 adults and kids. One other large table with people were there before us and a couple of smaller tables with people, waiters brought menus and specials over and advised what was not available sold out, so that was fine. Came back not long after to get drinks orders which was fine. However food orders, 4 people had starters took over a hour to come, they didn't ask if we wanted mains and starter to come up same time and didn't ask if kids meal wanted to come with starts by 8:30pm kids getting tired hungry which hour and half is a long time to get honest. Ask how much longer they said she bee soon by 8:45 /8:50 mains started to home up, however two kids chicken nuggets still not ready 15 minutes more then nuggets came up. To be honest very disappointed we were not offered and discount or drinks , untill I ask would they consider a free drink for us, due to the time frame waiting for food which really was actually total 2 hours. The waiter went and asked manager and we got free, drink they could have offered the drink yo us without me asking or money off bill due to timeframe. Shame as it was for joint bday night venue , staff friendly but unable to cope with large groups. Hopefully service will improve for next visit but bring small groups instead.

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chowming tsang . 2024-06-08

MORE AT Google

We used to eat at this venue all the time and loved to be able to sit outside in the evenings with the family even when the weather wasn’t great as there were heaters outside and side panels if needed. Now they have gone and whilst the outdoor area is still great in the sun for us it’s lost its appeal when the weather isn’t so great. We find the acoustics inside mean it is too noisy to chat easily. Sadly we have had to find other places to go of an evening on the Barbican.

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Judith S . 2024-06-07

MORE AT TripAdvisor

Lovely place with great food. I've been here a few times already for breakfast - pancakes are delicious!

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Marta C . 2024-06-05

MORE AT Google

Great place. Staff helpful & friendly, bouillabaisse was fresh, really tasty & a very decent portion size. We were really impressed. What a find !

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joannehelen2 . 2024-06-04

MORE AT TripAdvisor

Having always loved this place we recently had a poor experience here. So I am sorry to say I have deleted my previous positive review. We saw part of our order sitting on the pass for a longtime and consequently one of our meals was not hot. The waitress did offer to replace this but we declined as it would have meant one of our group watching us eat and then having to eat after the rest of us had finished which was not a satisfactory solution. At this point the staff just left us to eat, no offer of drinks/extra food was made. Whilst the fish & chips were good the bouillabaisse was very disappointing (just lacking flavour & tasting more like fish in a tin of tomatoes). Such a shame as this has been one of our go to places to visit with friends from out of town. If you are thinking of going the deck is lovely and the breakfast has previously always been good but after this visit I really don’t think I can’t risk taking friends.

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MrsKatyH . 2024-06-04

MORE AT Google

I’m not from Plymouth but visited to see my girlfriend’s family and we came here for a family meal. Everything about this place leads me to believe that they are very much trading purely off of their location. As an example, an old fashioned is £8 but a Hugo spritz is £11.. I don’t think management understand what GP is. Food cost and sizing is also super laughable. I ordered the Angus burger for £16 and have had bigger (and better) at McDonald’s for a fraction of the price.. where as my girlfriend had the Thai curry for the same price and had a portion big enough to feed a family of 4. The business operation seems flawed or that the owners/management are incredibly inexperienced. Our waitress, whilst pleasant enough, also had very long false nails and whilst she was carrying our plates to the table, I saw her thumb nails touch multiple items of food which is frankly just a bit gross. It was incredibly expensive for mediocre and lack lustre food and the only reason I can pin this down to is its location. The owners seem incredibly green with little to no knowledge of how to successfully operate a hospitality business. Will not be returning

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Mike Widge . 2024-06-02

MORE AT Google

What a beautiful location to enjoy a cup of coffee with some stunning views. We went here on a sunny evening after a walk to grab a quick coffee. The place has a great vibe to it and the views complement that. We will definitely be back for some food soon.

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Sumalka Mendis . 2024-05-31

MORE AT Google

Noticeably excellent staff. Large portions of fresh tasty expertly selected food. Desserts to return for (warm gf brownie with ice cream finished with a farmshop strawberry & dusted with magic). Really enjoyed dining on the water taking it all in and the calm background music vibe.

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P . 2024-05-25

MORE AT Google

We dived into this restaurant last week and had a selection of sides to share. Positives are definitely the location and the food. We had chips, prawns and chicken and it was amazing and so hot! The staff were super friendly and helpful. Service was quite slow, considering it was empty when we went in. But then the rain started and the place filled up within minutes. Negatives are really only small things. The noise of the chairs scraping on the floor. Holy heck... put some rubber on the feet please, it was continuous scraping and banging and so loud! The turning up of the music until we were almost shouting across our table for two. Most people are in there to eat and drink and chat. Please don't think they also want excessivley loud music. Leave it as a nice hum in the background. In the end, someone turned it down anyway. Finally, a more regular check on the toilets is probably an idea. Toilets that are easily accessible by the public are going to run out of loo roll much quicker. As was my finding. I went in 2 before I found any. Yes I would go back.

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Michelle Swann . 2024-05-23

MORE AT Google

Met by foul-smelling toilets next to the entrance. Went in anyway as it was raining and read a sign saying 'take a menu and order at the bar'. A waiter turned up and just stared, without offering help whilst the manager sat in the corner playing on a laptop. Average food, cold room and smelled of unclean lavatories, apart from that, great.

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dodo long . 2024-05-23

MORE AT Google

This place is perfect for a nice afternoon on the water. The staff are amazing as always, extra credit to Kyle the ginger guy. I always order a Guinness and the pint is always poured perfectly. The servers are kind, polite and have perfect barstaff etiquette. In conclusion, as a regular, you will be treated well and get good value for money in the establishment. The customer service is always on top. This is my go to bar, definitely worth a visit as you will be pleasantly suprised :)

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Marshall 3012 . 2024-05-19

MORE AT Google

Usually met with a host, but sign says now to take a seat and order at bar. We sat and husband went to the bar, drink he wanted was not available. He order Hallomi starter, which they didn't have, asked for chicken wings, which they didn't have, asked for the share antipasti and caesar salad and were told they had no hams or cheese. So we gave up and left. Very poor experience from a restaurant we have enjoyed previously.

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Sarah M . 2024-05-13

MORE AT TripAdvisor

We went here for a sunny Sunday morning breakfast and was horribly disappointed. Firstly trying to get to a table on the sun terrace, the floor was covered in trip hazzards and simply should be looked at by a H&S team. Trap doors with hinges and doors slightly open sticking up and lights that look like they have been there for ages with wires sticking out (Pictures added) that look like they have been set up as traps. Then the service (that looks more like a complete lack of training rather that the waiters fault). The waiters did not know where the table numbers were. That the food is sent out over a period of 20 mins and not all at one time. This included no butter for the toast or ANY condiments until all had been put on the table so nothing could be eaten until it was cold. Then there was no ketchup (oh BTW we were only the second customers in there this morning) which would not have been too bad if the food was not completely bland. Now the food. As I said, it was completely bland, no seasoning on anything. The bacon was all rock hard and over cooked, the hash brown was dripping in oil and the scrambled egg looked like it was an egg put in a pan, stirred once and then plonked on the plate with nothing added. Who you can give it this little treatment and make it bone dry I don’t know. £11 per breakfast, I think you have given up caring because people will just turn up for the sun terrace. Well not me. Really disappointed.

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388leighp . 2024-05-12

MORE AT TripAdvisor

A lovely sunny Saturday morning. I'd walked the dog early and decided to chance breakfast at Pier Masters again, having had a couple of poor experiences a year or so ago. I arrived 10 minutes before 9am and walked through the litter, taped off cables and miscellaneous cluttering. I'd already changed my mind about risking breakfast before I had got halfway to the end of the decking, having also noted the state of all the tables and chairs. Not being dog friendly inside and not fit for a dog outside, we both walked away with our tail between our legs.

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Gary Parsons . 2024-05-11

MORE AT Google

Only called in for a coffee, ordered three one shot coffees and the waitress bought one one shot, the others two shots. The music was too loud, I think this was more for the staff, not customers. Would have been so much more relaxing without this volume.

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Jan Kings . 2024-05-10

MORE AT Google

Absolutely brilliant! Best restaurant I’ve ever been to! We live in Dubai and I’m telling you this place has a chief that produces meals world class! Well done! We will be back!

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JAGPILOT . 2024-05-04

MORE AT TripAdvisor

The chef Martin gave us such a wonderful experience - we had the special lobster and tomahawk steak, and he really put a lot of love into it, they were the best we'd ever tasted! Locally bought and beautifully cooked, even though they make way less money off those items - we're definitely coming back! :)

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Sami Sequeira (Firnenenrif) . 2024-05-04

MORE AT Google

We booked the upstairs function room for a family/friends party and the service from start to finish was amazing, along with the generous buffet provided. Many of the people attending commented on the beautiful views from the room and the quality of the buffet. Special mention to Barry, the organiser, Jo, the manager, Chiara, and Jess, who served us all night and Martyn and team in the kitchen.

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paulhX7096TY . 2024-04-25

MORE AT TripAdvisor

Took a great niece to lunch...she's at Plymouth Uni..on our way to Cornwall. The place suited us well. Reasonable menu. parking nearby etc, nice waterside location. Service was slow, maybe due to staffing issues.

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641rogerg . 2024-04-24

MORE AT TripAdvisor

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